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ANNUAL REPORT
2025
CONSOLIDATED FINANCIAL
& SUSTAINABILITY STATEMENTS

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INTERACTIVE PDF
Index
Search
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PDF Info Page

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ANNUAL REPORT
2025
CONSOLIDATED FINANCIAL
& SUSTAINABILITY STATEMENTS

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ANNUAL REPORT 2025
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A G LANCE
2

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ANNUAL REPORT 2025
INDEX
ANNUAL REPORT 2025
> AMPLIFON
AT A GLANCE 4
> REPORT ON OPERATIONS
st
AS AT DECEMBER 31 , 2025 26
CONSOLIDATED
FINANCIAL STATEMENTS
CONSOLIDATED SUSTAINABILITY
st
STATEMENT AS AT DECEMBER 31 , 2025 102
> CONSOLIDATED FINANCIAL STATEMENTS
st
AS AT DECEMBER 31 , 2025 238
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
> REPORT ON CORPORATE > REMUNERATION
GOVERNANCE AND REPORT 2026
OWENERSHIP STRUCTURE
ST
AT DECEMBER 31 , 2025
AMPLIFON
AT A GLANCE
3

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ANNUAL REPORT 2025
AMPLIFON
AT A GLANCE
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
4

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ANNUAL REPORT 2025
INDEX
AMPLIFON AT A GLANCE
> LETTER TO STAKEHOLDERS 6 > DIGITAL INNOVATION 16
> 2025 HIGHLIGHTS 8 > AMPLIFON 360 PROTOCOL 18
CONSOLIDATED
> 2025 KEY EVENTS 11 > BUSINESS MODEL 19
FINANCIAL STATEMENTS
> CORPORATE CULTURE 12 > DISTRIBUTION NETWORK 20
> MARKET 13 > INVESTORS’ REPORT 21
> STRENGTHS 14 > 2026 FINANCIAL CALENDAR 24
> STRATEGY & AMPLIFON WAY 15
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
5

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ANNUAL REPORT 2025
LETTER TO
STAKEHOLDERS
DEAR STAKEHOLDER,
2025 was a year of evolution for Amplifon in a hearing care market that faced Our commitment to excellence is also reflected in the ESG agenda and in the
CONSOLIDATED
a complex phase at the global level. In an environment marked by growth below development of the Listening Ahead sustainability plan. Over the course of 2025,
FINANCIAL STATEMENTS
historical levels due mainly to the well-known macroeconomic and geopolitical we achieved important milestones in our climate strategy: we obtained the SBTi
uncertainties that affected the confidence of our patients, our Group responded with validation of our climate targets, reduced total emissions by 14%, and increased the
determination, transforming industry challenges into opportunities. Our objective share of energy from renewable sources to 83%.
remains to strengthen our growth trajectory, making it increasingly sustainable and
profitable in the medium term. This sustainability path is closely linked to our social mission, which advanced
further with the internationalization of the Amplifon Foundation. After consolidating
Consolidated revenues for the year reached €2.4 billion, up 1.7% at constant exchange its presence in Italy, France, Switzerland, Australia, Belgium, and Portugal, the
rates, with a significant improvement in the second half of the year, during which Foundation expanded this year to Spain, extending its social inclusion programs for
organic growth returned steadily to positive territory. Despite external pressures and senior communities to a new key country for the Group.
STATEMENT
lower operating leverage, adjusted EBITDA amounted to €540 million and adjusted
net profit to €159 million. This focus on creating shared value is made possible by the dedication of our people,
who represent our most important asset. In 2025 alone, we delivered around
CONSOLIDATED SUSTAINABILITY
These are solid results, considering the environment in which we operate, and allow 600,000 hours of training, confirming our constant attention to skill development
us to propose a dividend of 29 euro cents per share. and professional growth. This commitment, together with other important initiatives,
enabled us to obtain the Global Top Employer 2026 certification, an excellence
We continued – especially in the first half of the year – our international expansion, recognition awarded to only a small number of organizations worldwide.
acquiring around 250 hearing care centers across Europe, the United States, and
China. At the same time, we continued to innovate the customer experience by We enter 2026 with renewed enthusiasm and with a stronger, simpler, and more
extending the Amplifon Product Experience to 17 countries and launching the new focused organization – ready to generate sustainable value and continue investing
App, which has already reached a 25% penetration rate. to help millions of people around the world rediscover, every day, the emotion of
REPORT
sound. We thank all of you – shareholders, colleagues, partners, customers, and
ON OPERATIONS
Starting from mid year, in line with the external scenario, we focused our priorities communities – for your ongoing trust and support.
on the new ‘Fit4Growth’ program. The initiative, aimed at maximizing efficiency and
profitability, provided clear strategic direction: we rigorously prioritized high return
projects, reducing Capex by €30 million while preserving strategic investments.
Susan Carol Holland Enrico Vita
The program also included a streamlining of the network (with the closure or Chairperson Chief Executive Officer
consolidation of 160 clinics) and a strategic review of the portfolio, which led, in early
2026, to the divesture of our UK operations, allowing greater focus on core, higher
potential markets.
AMPLIFON
AT A GLANCE
6

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ANNUAL REPORT 2025
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A G LANCE
7

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ANNUAL REPORT 2025
2025 HIGHLIGHTS
1 1
REVENUES EBITDA NET PROFIT
(MILLION EUROS) (MILLION EUROS) (MILLION EUROS)
1,948.1 2,119.1 2,260.1 2,409.2 2,395.7 482.8 525.3 541.6 566.1 540.4 175.2 183.3 165.8 188.1 159.2
Mln € Mln € Mln €
2,500 600 200
500
2,000 160
CONSOLIDATED
400
FINANCIAL STATEMENTS
1,500 120
300
1,000 80
200
500 40
100
0 0 0
2021 2022 2023 2024 2025 2021 2022 2023 2024 2025 2021 2022 2023 2024 2025
EBITDA 24.8% 24.8% 24.0% 23.5% 22.6% STATEMENT
MARGIN
CONSOLIDATED SUSTAINABILITY
1 2
REVENUES BY REGION FREE CASH FLOW NET FINANCIAL DEBT
(MILLION EUROS) (MILLION EUROS)
Mln € 267.6 253.5 163.9 182.0 174.4 Mln € 871.2 830.0 852.1 961.8 1,045.5
64,9%
300 1000
EMEA
800
REPORT
225
ON OPERATIONS
20,7%
600
AMERICAS
150
400
14,4% 75
200
APAC
0 0
2021 2022 2023 2024 2025 2021 2022 2023 2024 2025
AMPLIFON
AT A GLANCE
1. Recurring figures until 2023 and adjusted figures from 2024 onwards.
2. Data without lease liabilities. 2025 data includes the business in the UK, divested after the end of the fiscal year in March 2026.
8

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ANNUAL REPORT 2025
2025 HIGHLIGHTS
GLOBAL LEADER IN HEARING CARE
EMPLOYEES
> BY ROLE
13%
> GLOBAL MARKET
SHARE
49.6%
HEARING CARE
CONSOLIDATED
PROFESSIONALS
FINANCIAL STATEMENTS
26
34.2%
> COUNTRIES
OTHER STORE
PERSONNEL
5,630 16.2%
SUPPORT FUNCTIONS
> DIRECT CLINICS
> BY REGION
1,210 STATEMENT
> CLINICS IN FRANCHISING
57.0%
CONSOLIDATED SUSTAINABILITY
EMEA
3,280 16.4%
AMERICAS
> SHOP-IN-SHOPS
& CORNERS
24.1%
APAC
2.5%
20,900
CORPORATE
> PEOPLE
REPORT
> BY GENDER ON OPERATIONS
15,080
> EMPLOYEES
73.4%
WOMEN
26.5%
MEN
0.1%
NOT DISCLOSED
AMPLIFON
AT A GLANCE
9

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ANNUAL REPORT 2025
2025 SUSTAINABILITY HIGHLIGHTS
Global
Listening to our Planet Global Top Employer 2026 SUSTAINABILITY PLAN
FULLY ON TRACK WITH THE FOLLOWING
CONSOLIDATED
> CLIMATE STRATEGY VALIDATED BY SBTI > ONLY 17 COMPANIES WORLDWIDE KEY ACHIEVEMENTS:
FINANCIAL STATEMENTS
ACHIEVED THIS RECOGNITION
83%
17 20 Countries > OF RENEWABLE ELECTRICITY
> CONCRETE ACTIONS TO REDUCE BY 42% > CERTIFIED AS A TOP EMPLOYER ACROSS
DIRECT EMISSIONS AND BY 25% INDIRECT ALL FOUR REGIONS (EMEA, AMERICAS,
GHG EMISSIONS BY 2030 LATAM, AND APAC) AND IN 20 OUT OF THE
STATEMENT
26 COUNTRIES 100%
> OF DIRECT SUPPLIERS AND 46% OF INDIRECT
CONSOLIDATED SUSTAINABILITY
SUPPLIERS TOOK PART IN ESG ASSESSMENT
ESG FINANCE
595,500
> TRAINING HOURS DELIVERED
REPORT
>€1.2 bln
ON OPERATIONS
> SUSTAINABILITY-LINKED
FINANCING
OF WHICH
KNOW MORE
SUSTAINABILITY PLAN
€ 400 mln
> SUBSCRIBED IN 2025
AMPLIFON
AT A GLANCE
10

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ANNUAL REPORT 2025
2025 KEY EVENTS
> MARCH > MARCH-JULY > SEPTEMBER
Amplifon acquires the Kind network Subscribed five new sustainability- Launch of Amplifon’s Climate Strategy, ‘Listening to
in Poland and doubles its presence in linked credit facilities for a total of €400 our Planet’, validated by the Science Based Targets
the country. With over 230 locations million, further optimizing the Group’s Initiative (SBTi) aimed at reducing greenhouse gas
CONSOLIDATED
the Group becomes one of the leading financial structure, diversifying the emissions and contributing to the achievement
FINANCIAL STATEMENTS
players in the fastest growing in Central sources of funding and extending the of the goals of the 2015 Paris Agreement to
and Eastern Europe. average debt maturity. counteract climate change. Expected -42% direct
emissions and -25% indirect greenhouse gas
emissions by 2030.
STATEMENT
CONSOLIDATED SUSTAINABILITY
> APRIL > JULY > FOURTH QUARTER
Acquisition of two companies with 24 Launch of the ‘Fit4Growth’ program to Launch of the new Amplifon App
locations in Arizona in the United States, strengthen margins and reinforce the which becomes an integrated digital
further strengthening the Company’s Company’s competitiveness thanks to platform, capable of accompanying the
REPORT
position in the largest worldwide. Both initiatives to enhance the efficiency of person throughout the entire hearing
ON OPERATIONS
companies, belonging to the same the distribution network and back-office care journey, a digital hub for hearing
ownership, represent the fourth largest processes, reduce costs and focus on the health, which integrates technology,
Miracle-Ear franchisee, with over 15 investments with the highest returns. accessibility and patient support, as
million dollars annual revenues. Expected a run-rate improvement in the well as the launch of the Amplifon
adjusted EBITDA margin in the high-end of Product Experience in Argentina, Chile,
the range 150-200 basis points by 2027. Ecuador, Colombia and China, which
reaches 17 countries worldwide.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
PURPOSE
CORPORATE
We empower people to rediscover all the emotions
of sound.
CULTURE
MISSION
Amplifon’s purpose is the reason the
We transform the way in which hearing care is
Company exists and has been serving
perceived and experienced across the world, so that
everyone naturally turns to the high-quality service
its customers for 75 years. Helping
and professionalism offered by our specialists.
CONSOLIDATED
people rediscover all the emotions
FINANCIAL STATEMENTS
Each day we strive to understand the unique needs
of sound motivates and guides
of each customer, guaranteeing each and every one
Amplifon every day. The Company’s
of them the best solution and a fantastic experience.
values shape how its people act,
We select, develop and grow the best talent who
uniting them and making unique the
share our ambition to change the lives of millions of
people around the world.
experience they offer.
STATEMENT
CONSOLIDATED SUSTAINABILITY
VALUES
CUSTOMER PERSONAL
DEVOTION IMPACT
We serve our customers’ We empower our people to think
best interests with freely, perform and succeed,
passion and seek to working together to make a
surprise them by always lasting difference.
REPORT
going the extra-mile.
ON OPERATIONS
EVERYDAY FORWARD ACTING
EXCELLENCE THINKING RESPONSIBLY
We take accountability We listen to the world We do well by doing good,
for setting and delivering around us and embrace acting with true integrity,
the highest standards of every challenge with the and showing respect to
quality, and never give up. ambition to learn, grow everyone, every time.
and innovate. AMPLIFON
AT A GLANCE
12

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ANNUAL REPORT 2025
KEY DRIVERS
MARKET
430 mln
> PEOPLE WITH HEARING LOSS
THAT REQUIRES HEARING CARE LIFE EXPECTANCY
The global retail hearing care market is estimated at over
Increase in life expectancy is a fact. In 2018, for the first time in the
18 billion euros in 2025, with growth expected in the
history of mankind, the number of people aged over 65 exceeded the
700 mln
medium and long-term thanks to its solid fundamentals
number of children under 5 years old. By 2050, it is estimated that 2.1
> BY 2050
and secular trends. It is a highly fragmented market, billion people will be 60 years old or more.
although in consolidation, in which Amplifon holds a
global leadership position with around 13% market
share. Currently over 1.5 billion people have some
1.5 bln
degree of hearing loss across the world. Among those,
ACTIVE LIFESTYLE
CONSOLIDATED
> PEOPLE WITH SOME DEGREE OF
it is estimated that at least 430 million people have a
People nowadays have a much longer life expectancy than the
FINANCIAL STATEMENTS
HEARING LOSS WORLDWIDE
hearing loss that would require rehabilitation. By 2050
previous generations and their quality of life is much higher. The so-
3
they will be 700 million . The United Nations estimates
called active agers represent a new generation that won’t compromise
that the number of people aged above 60 years old on quality of life as the years go by.
will increase from the current 1.1 billion (14% of global
2.5 bln
4
population) to 2.1 billion (22%) by 2050 , determining
> BY 2050
a considerable increase in the number of seniors
who could develop hearing difficulties, both due to
TECHNOLOGY
increasing life expectancy and higher exposure to
Advances in technology such as miniaturization, connectivity,
acoustic pollution (currently over 1 billion people
1 bln rechargeability, and artificial intelligence contribute towards the
STATEMENT
under 35 years old are at risk of avoidable hearing loss).
higher intake and accessibility of hearing devices. Thus, more and
> PEOPLE UNDER 35 YEARS OLD
Finally, untreated hearing loss can negatively impact more people decide to take care of their own hearing.
AT RISK OF AVOIDABLE HEARING
people’s health, leading to cognitive decline, depression,
LOSS
CONSOLIDATED SUSTAINABILITY
and falls. Today it represents a global annual cost of
approximately 1 trillion US dollars, linked to health
sector spending, lost productivity, and related social
DIGITALIZATION
$ 1 trillion
costs. Notwithstanding these implications, hearing aids
> ANNUAL COST OF UNTREATED
The use of digital devices, such as smartphones and tablets, is
adoption rate (the ratio between how many people use
HEARING LOSS
rapidly increasing also among seniors. This makes it possible to offer
a hearing aid and how many would need one) is still very
personalized and interconnected value-added services through new
low, estimated at around 40% in high-income countries touchpoints such as apps.
5
and between 5 and 10% in emerging economies .
REPORT
ON OPERATIONS
RESILIENCE
The importance of hearing well for people’s overall health makes the
reference market resilient even in periods of deep economic crisis.
In addition, consumers in many countries, mainly characterized
by retirees with fixed incomes, can still rely on both government
3. Source: «World Report on Hearing», World Health Organization,
reimbursement and consumer credit to finalize their purchases.
2021: https://www.who.int/publications/i/item/9789240020481.
KNOW MORE
4. Source: United Nations website: https://www.un.org/en/global-
issues/population e United Nations Population Fund website: HOW HEARING WORKS
https://www.unfpa.org/ageing.
5. Source: World Health Organization, EuroTrak, MarkeTrak.
AMPLIFON
AT A GLANCE
13

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ANNUAL REPORT 2025
STRENGTHS
> PROFESSIONAL EXPERTISE > GLOBAL SCALE
Over 8,800 hearing care specialists perform hundreds of thousands of hearing tests The Group’s global distribution network, interconnected through systems and
and keep up to date by completing around 395,000 hours of training each year. They databases, allows Amplifon to stay close to its customers, share excellence among its
bring together innovation, scientific knowledge and a highly personalized approach hearing care specialists in 26 countries and diversify exposure to different markets.
following the exclusive Amplifon 360 protocol to ensure an excellent customer
experience.
> BRANDS > EMPLOYER OF CHOICE
CONSOLIDATED
The Group’s portfolio of strong, well-known brands allows the Company to drive a Amplifon is the employer of choice thanks to its corporate culture, constant investment
FINANCIAL STATEMENTS
real cultural change in the sector, redefining the way in which customers relate to their in talent and incentives for their professional development, also through assignments
hearing well-being. United under the Amplifon brand, all trademarks invite people to within global project.
enjoy unique experiences.
> INNOVATION > SCIENTIFIC LEADERSHIP
Through Amplifon X, the agile business unit entirely dedicated to developing highly Amplifon’s Centre for Research and Studies is a specialist partner for the medical
innovative digital solutions, Amplifon expresses its attitude of always looking ahead and scientific community in the fields of audiology and ENT since 1971. Its prestige
and pushing its limits. The Amplifon multichannel ecosystem of customer-centric, is linked to the contribution of internationally recognized experts, whose innovative
omni-channel and omni-persona solutions enables data mining activities, thus contribution is fundamental for the continuous theoretical and practical development STATEMENT
allowing the Company to develop high value-added services to further differentiate of the medical community.
the customer journey and the experience offered.
CONSOLIDATED SUSTAINABILITY
Our global positioning and our 75 years
of experience allow us to aspire to be the
best at interpreting the needs of people
REPORT
who want to recover hearing and fully
ON OPERATIONS
enjoy everyday emotions.
AMPLIFON
AT A GLANCE
14

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ANNUAL REPORT 2025
STRATEGY AND AMPLIFON WAY
Amplifon’s strategy is simple and focused, supported by three important pillars.
01 02 03
LEADERSHIP CONSOLIDATION A UNIQUE AND UNMATCHABLE EFFECTIVE AND TALENTED
AT GLOBAL LEVEL CUSTOMER PROPOSITION ORGANIZATION
CONSOLIDATED
The Group aims to strengthen its leadership in all core Amplifon continues to enrich the customer proposition The Group aims to continue investing in its people,
FINANCIAL STATEMENTS
markets, consolidating its position where it is already a its offers by leveraging the undisputed leading brands both in its clinics and in the back-office, with the goal
leader and achieving leadership in markets where the in the industry; a superior customer knowledge deriving of further improving their skills, fostering the sharing
Company is not leader yet. from the quantity and quality of data the Company owns, of best practices within the Group, and attracting
and the Amplifon Way to offer an outsdanting customer the best talents every day to better support the
experience, in which digital technologies play a key role. implementation of the Company’s strategy and
become even more competitive every day.
The Amplifon Way is based on superior expertise and unlimited care to improve lives, not only hearing.
STATEMENT
EXPERIENCED GLOBAL LEADER INNOVATIVE HEARING EXCLUSIVE PROTOCOL,
CONSOLIDATED SUSTAINABILITY
DEVICE PORTFOLIO PERSONALIZED TESTING
We are the global leader in hearing care and, with
75 years of global experience, we are committed to Our hearing aid portfolio includes only the highest- At Amplifon, our hearing approach goes beyond a
providing world class service and industry-leading performing devices on the market, engineered to meet simple test – it is a patented protocol that allows to
hearing solutions. Our decades of experience guide the evolving needs of individuals. We offer solutions offer a personalized journey that begins with truly
every step we take, delivering hearing solutions with that transform hearing from our nearly invisible understanding each person. We start by exploring
expertise, accountability, and a deep respect for each discreet designs to models that feature smart artificial the individual hearing profile, lifestyle, interests, and
person’s unique hearing. For this reason, millions of intelligence that is personalized by our experts and can priorities. Through detailed evaluations and advanced
REPORT
customers worldwide trust us with their hearing health, automatically adapt to the surroundings with ease for diagnostics, we pinpoint the hearing solutions best
ON OPERATIONS
confident in our ability to blend advanced technology optimal sound at all times. suited to one’s needs. Finally, with precise adjustments
with compassionate care. and ongoing support, we ensure a perfect fit.
TRUSTED EXPERTISE PREMIUM ONGOING & CONTINUOUS CARE PROXIMITY
100% independent advice and solutions are provided Our dedicated team members and qualified professio- We are always nearby thanks to our over 10,100 locations
by our qualified hearing care professionals whose nals are available to help throughout the lifetime jour- worldwide. We aim to be near our customers all the
knowledge is constantly strengthened through 395,000 ney, with personalized adjustments and fine-tunings to way to offer professional advice and caring support in
hours of training each year. They have the freedom to match one’s changing needs. Amplifon also provides a comfortable, welcoming space through our skilled
prescribe the best solution to each single person from seamless connectivity with the Amplifon App for better professionals and high-tech diagnostic tools, supporting
AMPLIFON
AT A GLANCE
an extensive range of products, while offering lifetime control over the hearing aids, as well as step-by-step gui- the hearing journey, for life.
support. des and tutorials for setup, maintenance, and daily use.
15

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ANNUAL REPORT 2025
DIGITAL INNOVATION
AMPLIFON PRODUCT EXPERIENCE
Amplifon Product Experience, namely the Amplifon
Product Line, represents a unique lever to further
strengthen the brand identity, differentiate the service
offered, and deliver a complete value proposition made
CONSOLIDATED
FINANCIAL STATEMENTS
of product, service and experience.
The Amplifon Product Experience, which includes the and Amplifon Hearing Health Care -, Australia, United reduction and focus on speech). Thanks to video
Amplifon Product Line and the Amplifon multichannel Kingdom, Belgium, Portugal, New Zealand, Switzerland, tutorials and a chatbot based on generative artificial
ecosystem, is an integrated system that synergically Argentina, Chile, Ecuador, Colombia and China), where intelligence, it also offers immediate support to solve
combines service and product to redefine the entire the penetration rate of the private and paid-up market small issues and allows to easily set an appointment
STATEMENT
customer journey by placing people at its center. reaches around 95% within a few months from the with the person’s hearing care professional. The new
launch. version of the App has improved ratings compared
The Amplifon multichannel ecosystem is a cutting-edge to the previous one: 4.5 on Android and 4.6 on iOS
CONSOLIDATED SUSTAINABILITY
system that uses digital technologies and big data to Within the ecosystem, the Amplifon App is the first on a scale 0-5, compared to the previous 4.2 and
collect and analyze information on the use of hearing touchpoint for consumers and allows to support them 4.4. With the aim of making the business even more
devices, as well as feedback and needs from consumers, also remotely. Completely redesigned in 2025, the new sustainable, the Company re-imagined the packaging
employing them to offer a unique, customized, and Amplifon App is an integrated digital platform, capable of the Amplifon Product Line in 2024, making it entirely
distinctive experience. In fact, the Amplifon Product of accompanying the person throughout the entire reusable and made by over 70% of recycled materials,
Experience redefines the entire customer journey (also hearing care journey, a digital hub for hearing health, bearing in consideration its sustainability footprint and
outside our clinics), offering fast access to differentiated which integrates technology, accessibility and patient how useful it can be to the final customer. Since then
and high value-added services to further increase support. the roll-out of the new packaging has already reached
REPORT
customer satisfaction. 16 countries: Italy, Spain, Germany, Switzerland,
ON OPERATIONS
With a penetration of 25%, above the previous version, Belgium, the Netherlands, France, Portugal, the UK,
The Amplifon Product Experience was successfully the new App allows users to take a hearing test and New Zealand, Australia, Chile, Argentina, Ecuador,
launched in 17 countries (Italy, France, Germany, manage device functions in real time directly from Colombia and China.
Spain, the Netherlands, the United States - Miracle-Ear their smartphone (such as volume, background noise
KNOW MORE
INNOVATION
& TECHNOLOGY AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
AMPLI-CARE
Amplifon’s platform to deliver a revolutionary and personalized
audiological care experience, within the clinics and at every step of
the customer journey.
With Ampli-care, a full ecosystem is activated around the customer, in which the unrivaled quantity and quality
of data Amplifon possesses, as well as digital technologies play a key role in delivering a unique, innovative, and
engaging experience along a seamless audiological care journey across all touchpoints.
CONSOLIDATED
FINANCIAL STATEMENTS
AMPLI-CARE IS BASED ON THREE PILLARS
IMMERSIVE EXPERIENCE HYPERPERSONALIZED SOLUTIONS
AMPLIFON X
Within Ampli-care, the clinics, the primary touchpoint Thanks to the adoption of technologies that foster an in-
in the customer journey, are completely revolutionized depth 360° knowledge of the single customer through an Amplifon X is the internal start-up entirely
thanks to the new immersive store format which is being omnichannel approach, Ampli-care provides more and dedicated to the Group’s digital innovation
STATEMENT
progressively rolled-out as part of our internal renovation more elements to hearing care professionals to offer a and reseacrh & development strategy. It is
program. Currently present in around 630 clinics hyperpersonalized service and experience. Ampli-care responsible for the software design and the end-
worldwide, the new format aims at offering consumers also supports them in identifying the best solution for to-end development of highly innovative digital
CONSOLIDATED SUSTAINABILITY
a unique experience and reinforcing Amplifon’s global each customer through a proprietary system called solutions to enhance the service offered in-clinic
brand also through an innovative architectural design. “solution builder engine”, already present in clinics and, most importantly, remotely. With a team
It focuses on both the retail area, consisting of the across Spain, the United Kingdom, and Belgium. fully devoted to innovation, Amplifon X enables the
reception and the waiting area, with product displays, as Company to continue to redefine the standards of
well as the Solution Room, where the customer remains This technology allows them to identify and propose the audiological experience globally, consolidating
at the center, between the caregiver and the hearing care the most suitable product, service offering and fitting its significant competitive advantage and creating
professional, while enjoying an immersive experience for each customer, based on the audiological profile a unique and unmatchable experience for both
also through visual and digital elements. Thanks to its and personal information gathered during the visit and customers and hearing care professionals.
REPORT
modular design for a scalable approach, it fits the needs through other touchpoints.
ON OPERATIONS
of all the different locations around the world. The clinics
are also being equipped with an innovative diagnostic
tool (the so-called Otopad, the first and only Ipad-based ALWAYS CONNECTED SUPPORT
audiometer, developed internally) to provide interactive
and engaging touch-based experiences, perform Thanks to a complex remote monitoring and support
sophisticated audiological tests, as well as standardize system, Amplifon hearing care professionals are always
the quality of service provided at the highest level and connected to intercept hearing solutions usage trends
optimize hearing care professionals’ time. and specific customer needs. Thus, they are able to
support customers also when they are not in the clinic.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
AMPLIFON 360 PROTOCOL
Much more than a simple test: it is a journey tailored around
each person.
The success of hearing solutions relies above all on Amplifon’s hearing care specialist’s ability to
perform hearing tests, select the most suitable devices among the most advanced technologies
CONSOLIDATED
by the best manufacturers worldwide, and correctly fit them based on each single person’s
6 FINANCIAL STATEMENTS
needs. For this very reason the Company conceived Amplifon 360 , the patented clinic protocol
that, through its data-driven approach, employs pioneering tools and user-friendly technologies
to assess hearing quality and guides hearing care professionals towards the identification of the
best hearing solution for each person’s needs.
Amplifon 360 increases customers’ involvement in the hearing evaluation process, improving
the analysis of their needs and individual lifestyles. The protocol is illustrated to the customer
with the support of digital applications through a video interface that allows the customer to
enjoy an immersive experience, understand their hearing requirements and the benefits of the
STATEMENT
proposed hearing solution. As evidence of its benefits, the Amplifon 360 protocol was approved
by SIAF (the Italian society of audiology and phoniatrics) and patented in the US, Australia, and
Europe, thus certifying its uniqueness and novelty, as well as demonstrating its importance
CONSOLIDATED SUSTAINABILITY
in the development of hearing care. Amplifon 360, thanks to the free hearing tests offered to
anyone entering Amplifon’s clinics, further increases accessibility to hearing care to several
people thereby generating a considerable economic saving for customers, prospects, and
community in general.
REPORT
ON OPERATIONS
KNOW MORE
THE AMPLIFON WAY
AMPLIFON
AT A GLANCE
6. Available in most countries of operation.
18

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ANNUAL REPORT 2025
BUSINESS MODEL
BUSINESS-TO-CONSUMER
In EMEA, APAC, Canada, and Latin America, Amplifon serves its customers through direct clinics. In
the United States, the Company operates around 410 direct clinics under the Miracle-Ear brand.
BUYS
BUYS
PRODUCT &
PRODUCT
CONSOLIDATED
CUSTOMER SERVICE MANUFACTURERS
FINANCIAL STATEMENTS
FRANCHISING
Miracle-Ear operates in the United States mainly through a franchised network. Its around 1,210 clinics provide
hearing care services to end-customers independently while following Amplifon’s strategic guidelines.
BUYS
PRODUCT
STATEMENT
BUYS
& HIGH BUYS
PRODUCT &
VALUE- PRODUCT
CUSTOMER SERVICE FRANCHISEE MANUFACTURERS
ADDED CONSOLIDATED SUSTAINABILITY
SERVICES
MANAGED CARE
Amplifon Hearing Health Care offers hearing care solutions to health plan members in the United State
through a distribution network made of the Miracle-Ear clinics, as well as around 5,580 independent
retailers.
REPORT
ON OPERATIONS
SUBSCRIBES
OUTSOURCES
BUYS
INSURANCE
SERVICE
PRODUCT
CUSTOMER COVERAGE INSURANCE MANUFACTURERS
MANAGEMENT
COMPANY
PROVIDES
PRODUCT
NETWORK INDEPENDENT
& SERVICE
AMPLIFON
AT A GLANCE
CLINICS
THROUGH
THIRD-PARTIES
19

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ANNUAL REPORT 2025
EMEA
DISTRIBUTION
Direct clinics Shop-in-shops & corner
3,770 3,040
NETWORK
Amplifon is a global leader
in terms of geographic
coverage and distribution
network capillarity,
CONSOLIDATED
FINANCIAL STATEMENTS
recognized for its quality of
service and competencies.
st
On December 31 , 2025, the Group
operated over 10,100 locations organized
under three regions – EMEA, Americas
STATEMENT
and APAC. Each region corresponds to
a business area and is responsible for
pursuing the Company’s strategy at local
CONSOLIDATED SUSTAINABILITY
level and for sharing its know-how among
the various countries.
Thanks to the capillarity of its distribution
network, composed of around 5,630 direct
clinics and 1,210 clinics in franchising,
Amplifon is always close to those suffering
from hearing loss, allowing everyone,
REPORT
even those with reduced mobility, to easily
ON OPERATIONS
access quality audiological service. With AMERICAS APAC
around 3,280 shop-in-shops & corners
Direct clinics Clinics in franchising Direct clinics Shop-in-shops & corner
located in third-party premises such as
pharmacies, opticians and medical clinics, 740 1,210 1,120 240
the Company is able to reach people with
hearing loss also in rural areas or in areas
that are not as densely populated and,
thanks to home visits, it serves customers
with reduced mobility who cannot
physically get to stores.
AMPLIFON
AT A GLANCE
20

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ANNUAL REPORT 2025
INVESTORS’ REPORT
AMPLIFON IN THE STOCK EXCHANGE SHAREHOLDING
ST 10
Amplifon (Bloomberg ticker: AMP:IM / Reuters ticker: AMPF.MI) is listed on the Euronext SHAREHOLDER STRUCTURE AS OF DECEMBER 31 , 2025
Milan market of the Italian Stock Exchange since 2001 and it is part of the Euronext STAR
Milan segment since 2008. In December 2018, Amplifon became part of the FTSE MIB
42.0%
index, made of the 40 largest capitalization stocks of the Milan Stock Exchange. Since
AMPLITER S.r.l.
June 2019, Amplifon is also part of the Stoxx Europe 600 index. Finally, in October 2021
Amplifon was included in the MIB ESG index launched by Euronext and Borsa Italiana,
CONSOLIDATED
dedicated to the 40 Italian blue chips which demonstrate strong ESG (Environment, 2.9%
FINANCIAL STATEMENTS
Social & Governance) practices. TREASURY SHARES
2025 PERFORMANCE
50%
55.1%
40%
MARKET
30%
31.5%31.5%
20%
STATEMENT
10%
4.6%4.6%
0%
-10%
CONSOLIDATED SUSTAINABILITY
-20%
ENHANCED INCREASED VOTING RIGHTS
-30%
- 40%
-44.8%-44.8%
The possibility of accruing increased voting rights, in place since 2015, was enhanced
-50%
th
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
by the Extraordinary Shareholders’ Meeting held on April 30 , 2024 with a view to
encouraging a capital structure more supportive of the Company’s further growth
Amplifon FTSE Mib STOXX Europe 600 Health Care
path in the long-term at global level.
The enhanced increased voting rights mechanism gives all shareholders the option
REPORT
to obtain increased voting rights equal to two votes for each share held for at least
ON OPERATIONS
24 consecutive months from the registration date shown in the shareholder register
KEY SHARE DATA
prepared by the Company, in continuity with the past, and to accrue the third vote after
a further year from such date and the subsequent votes (i.e., fourth, fifth vote and so
Stock exchange EXM Nominal value € 0.02
on) year by year up to a maximum of 10 votes per share, in accordance with current
st
law and regulations. On December 31 , 2025, there were 95,495,236 registered shares
9
Bloomberg/Reuters ticker AMP:IM /AMPF.MI Average price € 18.398
with 3 voting rights (68.64% of the Company’s voting capital), of which 95,105,392
7 9
Share capital € 4.528 Average volumes 1,499,397
shares (68.36% of the voting capital) owned by the majority shareholder Ampliter S.r.l.,
50 shares with 2 voting rights and 130,893,334 shares with one voting right.
7,8 7,8
N° of shares outstanding 219,937,482 Market capitalization € 3.024
7. At 31.12.2025, in million euros.
8. Excluding treasury shares.
AMPLIFON
AT A GLANCE
9. Last 12 months.
st
10. Percentages refer to the share capital on December 31 , 2025.
21

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ANNUAL REPORT 2025
RELATIONS WITH THE FINANCIAL COMMUNITY
STOCK COVERAGE
st
As of December 31 , 2025, the Amplifon stock was covered by 18 brokers who
followed the Company with specific research and analyses, generally with neutral
and buy recommendations. RBC Capital Markets started coverage in November 2025
and Morningstar in February 2026, while coverage by Morgan Stanley is temporarily
suspended.
AlphaValue DNB Carnegie Kepler Cheuvreux
CONSOLIDATED
Banca Akros Equita SIM Mediobanca
FINANCIAL STATEMENTS
Bank of America Goldman Sachs Morningstar Equity Research
Barclays Intermonte RBC Capital Markets
Bernstein Research Intesa Sanpaolo Oddo BHF Corporates & Markets
BNP Paribas Exane Jefferies
Citi JP Morgan
STATEMENT
RESULTS CONFERENCE CALLS
Amplifon organizes conference calls and audiowebcasts with the financial community
CONSOLIDATED SUSTAINABILITY
(analysts and institutional investors) for the release of its annual, half-year and quarterly
results. On average, there were 170 people connected to each conference call.
MEETINGS WITH THE FINANCIAL COMMUNITY
During 2025, the Company’s management - Chief Executive Officer, Chief Financial
Officer and Investor Relator - took part in 5 roadshows, both in person and virtually,
REPORT
with investors in the main international financial centers (London, Milan, Paris, and SHAREHOLDER ENGAGEMENT POLICY
ON OPERATIONS
the United States), meeting around 65 institutional investors in one-on-one and group
meetings. Furthermore, the Company attended 6 international conferences, both in The Investor Relations and Shareholders Engagement Policy describes the principles
the Healthcare and Hearing Aids sectors, organized by leading institutions such as and practices that Amplifon applies for managing the constant and ongoing relationship
BNP Paribas Exane, Jefferies, and JP Morgan, and conferences dedicated to Italian with shareholders, potential investors and the Company’s main stakeholders, always
and/or mid-capitalization companies organized by Borsa Italiana, Kepler Cheuvreux, based on active listening and on principles of fairness and transparency. The policy
Mediobanca and Unicredit. During these conferences, the management met around describes the relationships within the competences of the corporate functions and
200 institutional investors in both one-on-one and group meetings. In addition, regulates the engagement activities designed to promote dialogue between the
management met around 180 institutional investors during company visits, via video Company and its shareholders, defining the related topics, setting out the procedures
or conference calls, leading to a total of more than 370 investors met throughout 2025. and identifying the parties responsible for the engagement activities and the other
persons potentially involved.
AMPLIFON
AT A GLANCE
22

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ANNUAL REPORT 2025
DEBT & CREDIT RATING
Amplifon leverages on a solid financial structure capable of supporting its growth.
Objectives and future opportunities also thanks to a strong cash flow generation. In
order to ensure consistency between its financial structure and strategic objectives,
the Company diversifies the debt composition and maturity.
FINANCIAL STRUCTURE
CONSOLIDATED
BANKING MARKET
FINANCIAL STATEMENTS
The Company obtained a strong cash generation in 2025 with adjusted operating Throughout 2025 Amplifon subscribed five new credit facilities for a total amount of
cash flow at 291.2 million euros and adjusted free cash flow at 174.4 million euros, €400 million with primary banking institutions such as Intesa Sanpaolo, Banco BPM,
after capex of around 117 million euros. This result allowed to finance cash-outs ING Italia and Banca Popolare di Sondrio. In line with the Group’s sustainability strategy,
for acquisitions for 62.2 million euros, share buybacks for 108.2 million euros, and these new credit lines are linked to specific indicators of the Sustainability Plan, which
st
dividend distribution for 65.3 million euros. As of December 31 , 2025, the Group has if reached will activate a margin adjustment mechanism applied to the credit lines.
liquidity of 308.9 million euros versus gross financial debt, excluding lease liabilities, of Through these facilities, characterized by particularly favorable conditions, Amplifon
1,354.4 million euros. further optimizes its financial structure thanks to an even more solid liquidity position,
more diversified sources of funding and an extension of the average debt maturity.
STATEMENT
The medium to long-term component of debt amounts to 72.9% of the total debt, while
the short-term is 27.1%. Around 80% of the debt can be considered fixed-rate debt DEBT CAPITAL MARKETS
since most of the variable-rate debt is swapped. During the year, the average cost of
CONSOLIDATED SUSTAINABILITY
th
debt was around 2.6 %. On February 5 , 2020, Amplifon placed non-convertible bond notes for 350 million
euros with 7-year maturity. Amplifon has a public “BB+” corporate credit rating with a
Amplifon enjoys an average debt maturity of approximately two and a half years and stable outlook by S&P Global Ratings Europe Limited (“S&P”), the same rating is also
a strong headroom (available liquidity and committed credit lines) totaling around 940 assigned to the bond notes.
million euros.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
23

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ANNUAL REPORT 2025
2026 FINANCIAL CALENDAR
RD TH
> APRIL 23 , 2026 > JULY 30 , 2026
Shareholders’ General Meeting (Single Board of Directors’ meeting to approve
CONSOLIDATED
Call) to approve Amplifon S.p.A.’s the Interim Management Report at June
FINANCIAL STATEMENTS
st th
Financial Statement at December 31 , 30 , 2026.
2025 and the allocation of 2025 Net
Results.
STATEMENT
CONSOLIDATED SUSTAINABILITY
TH TH TH
> MARCH 4 , 2026 > MAY 5 , 2026 > OCTOBER 29 , 2026
Board of Directors’ meeting to Board of Directors’ meeting to approve Board of Directors’ meeting to
approve the Consolidated Financial & the Interim Financial Report at March approve the Interim Financial Report
st th
Sustainability Statements, the draft of 31 , 2026. at September 30 , 2026.
Amplifon S.p.A.’s Financial Statements at
REPORT
st
December 31 , 2025 and the proposed
ON OPERATIONS
allocation of 2025 Net Result.
AMPLIFON
AT A GLANCE
24

---

<!-- page: 27 -->

ANNUAL REPORT 2025
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A G LANCE
25

---

<!-- page: 28 -->

ANNUAL REPORT 2025
REPORT
ON OPERATION
st
as at December 31 , 2025
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
26

---

<!-- page: 29 -->

ANNUAL REPORT 2025
INDEX
st
REPORT ON OPERATION AS AT DECEMBER 31 , 2025
28
> COMMENTS ON THE FINANCIAL RESULTS • RESEARCH AND DEVELOPMENT 87
• TRANSACTIONS WITHIN THE GROUP
• REVENUES PERFORMANCE 28 AND WITH RELATED PARTIES 87
• PROFITABILITY PERFORMANCE 29 • CONTINGENT LIABILITIES 87
• NET FINANCIAL POSITION CHANGES 29 • ATYPICAL/UNUSUAL TRANSACTIONS 87
• ALTERNATIVE PERFORMANCE MEASURES 30 • OUTLOOK 88
CONSOLIDATED
• CONSOLIDATED INCOME STATEMENT 38 • COMMENTS ON THE ECONOMIC-
FINANCIAL STATEMENTS
• RECLASSIFIED CONSOLIDATED FINANCIAL RESULTS OF AMPLIFON S.P.A 89
BALANCE SHEET 40 • RECLASSIFIED CONDENSED
• CONDENSED RECLASSIFIED BALANCE SHEET 90
CONSOLIDATED CASH FLOW STATEMENT 41 • CONDENSED RECLASSIFIED
• INCOME STATEMENT REVIEW 42 CASH FLOW STATEMENT 91
• REVENUES FROM SALES AND SERVICES 50 • ALTERNATIVE PERFORMANCE
• GROSS OPERATING PROFIT (LOSS) (EBITDA) 54 MEASURES (APM) 92
• OPERATING PROFIT (LOSS) (EBIT) 58 • REVENUES FROM SALES AND SERVICES 94
• PROFIT BEFORE TAXES 62 • GROSS OPERATING PROFIT (EBITDA) 95
STATEMENT
• GROUP NET PROFIT 63 • OPERATING PROFIT (LOSS) (EBIT) 96
• BALANCE SHEET REVIEW 64 • PROFIT BEFORE TAXES 96
• INVESTMENTS 66 • NET PROFIT ATTRIBUTABLE TO THE GROUP 97
CONSOLIDATED SUSTAINABILITY
• NON-CURRENT ASSETS 66 • NON-CURRENT ASSETS 98
• NET INVESTED CAPITAL 69 • NET INVESTED CAPITAL 98
• NET FINANCIAL INDEBTEDNESS 70 • NET FINANCIAL POSITION 98
• CASH FLOW STATEMENT 72 • NET EQUITY 99
• ACQUISITION OF COMPANIES • RECLASSIFIED CONDENSED
AND BUSINESSES 75 CASH FLOW STATEMENT 100
• STATEMENT OF CHANGES BETWEEN • DATA CONTROLLER 101
THE NET EQUITY AND THE RESULTS • SUBSIDIARIES 101
REPORT
OF THE PARENT COMPANY AMPLIFON • OUTLOOK 101
ON OPERATIONS
S.P.A. AND THE NET EQUITY AND THE • YEARLY REPORT ON CORPORATE
RESULTS OF THE GROUP FOR THE PERIOD GOVERNANCE AND OWNERSHIP
ST ST
AS AT DECEMBER 31 , 2025 76 STRUCTURE AS AT DECEMBER 31 2025 101
• RISK MANAGEMENT 77
• TREASURY SHARES 86
AMPLIFON
AT A GLANCE
27

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ANNUAL REPORT 2025
The plan envisages an improvement in the adjusted EBITDA margin in the high-
COMMENTS ON end of the range of 150-200 basis points by 2027. Total non-recurring cash costs for
the implementation of the plan are estimated at approximately €25 million, to be
incurred between 2025 and 2026.
THE FINANCIAL RESULTS
During 2025, EBITDA was impacted by charges of €8,669 thousand related to the
Fit4Growth program, allocated as follows:
In 2025, the Amplifon Group recorded total revenues of €2,396 million, up at constant
exchange rates despite a still weak market affected by deteriorating macroeconomic • €6,092 thousand relating to employee termination incentives, mainly associated
and geopolitical factors, while at current exchange rates they were substantially with improving the efficiency of the sales network as well as the implementation of a
in line with those recorded in the same period of 2024 due to the strong negative series of actions to align the back-office structure, resulting in an overall headcount
impact of exchange rates. reduction of approximately 230 employees during 2025;
CONSOLIDATED
• €2,577 thousand relating to strategic consultancy fees and other charges.
FINANCIAL STATEMENTS
Specifically, the financial year closed with:
During 2025, EBIT was impacted, in addition to the effects described in the commentary
• Revenues of €2,395,705 thousand, down -0.6% compared to the same period of the on EBITDA, by €5,041 thousand relating to impairment charges following the closure
previous year (+1.7% at constant exchange rates); of approximately 160 underperforming hearing centres, allocated as follows:
• EBITDA of €511,645 thousand, down €49,445 thousand (-8.8%), with the EBITDA
margin at 21.4% (-1.9 p.p. compared to the same period last year); • €2,845 thousand relating to impairment of buildings, leasehold improvements,
• Adjusted EBITDA amounted to €540,435 thousand, down €25,617 thousand computer and office equipment, furniture and fixtures;
(-4.5%), with EBITDA adjusted margin at 22.6% (-0.9 p.p. compared to the same • €2,160 thousand relating to impairment of right-of-use assets;
period last year); • €36 thousand relating to impairment of customer lists.
STATEMENT
• Profit (loss) attributable to the Group amounted to €91,334 thousand, down €54,040
thousand (-37.2%) compared to 2024 due to higher depreciation, amortization, and
financial expenses;
CONSOLIDATED SUSTAINABILITY
• Adjusted Group profit (loss) amounted to €159,161 thousand, down €28,970 REVENUES PERFORMANCE
thousand (-15.4%) compared to 2024 due to higher depreciation, amortization and
financial expenses. Consolidated revenues from sales and services in 2025 amounted to €2,395,705
thousand, a slight decrease (-0.6%) compared to 2024. The negative change of
In order to address market weakness and challenges, the Group launched, starting from €13,536 thousand is mainly attributable to exchange rate fluctuations, which had a
the second quarter of 2025, a comprehensive performance improvement program negative impact of €54,330 thousand (-2.3%). The changes in the perimeter changes
aimed at increasing profitability and strengthening the Company’s competitive position contributed positively by €42,009 thousand (+1.7%): the contribution of acquisitions
(hereinafter “Fit4Growth”). The program adopts a proactive approach to the weak was partially offset by the effect of the first network optimizations carried out
REPORT
macroeconomic and geopolitical environment, which has affected market demand, under the Fit4Growth program, which involved the closure of approximately 160
ON OPERATIONS
with the objective of transforming challenges into development opportunities. underperforming clinics and the significant rationalization of activities related to the
“Fit4Growth” is structured around four main areas of intervention: indirect sales channels of the Chinese subsidiary Hangzhou Amplifon Hearing Aid
Co. Ltd. Organic performance was substantially in line with the comparative period.
• Improvement of sales network efficiency, through targeted consolidations, selective
closures of underperforming clinics and initiatives aimed at further enhancing
productivity;
• Optimisation of back-office processes and organisational efficiency;
• Structural containment of operating costs and rigorous prioritisation of high-return
projects, while preserving strategic investments;
• Strategic review of the business portfolio, with greater focus on core segments and
AMPLIFON
AT A GLANCE
capital allocation towards higher-return areas.
28

---

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ANNUAL REPORT 2025
PROFITABILITY PERFORMANCE NET FINANCIAL POSITION CHANGES
EBITDA for the 2025 financial year amounted to €511,645 thousand, down €49,445 Net financial debt, excluding lease liabilities, as at 31 December 2025 amounted to
thousand (-8.8%) compared to 2024, while the EBITDA margin stood at 21.4%, down €1,045,483 thousand, an increase of €83,678 thousand compared to 31 December
1.9 p.p. 2024. In 2025, free cash flow was positive for €159,909 thousand (compared
to €175,855 thousand in the previous year), after €116,724 thousand in capital
The result for the period was affected by net charges of €28,790 thousand relating to expenditure (€145,035 thousand in the comparative period). Net cash-outs for
unusual, infrequent or unrelated elements, more specifically: acquisitions (€62,264 thousand compared to €192,531 thousand in 2024), negative
cash flows relating to the purchase of treasury shares (€108,207 thousand compared
• €502 thousand for transaction and integration costs for acquisitions and changes to €25,396 thousand in 2024), together with cash outflows relating to dividend
(positive or negative) in earn-out; payments (€65,302 thousand compared to €65,593 thousand in the comparative
CONSOLIDATED
• €10.551 thousand for charges and write-off related to corporate and network period), resulted in an overall negative cash flow of €76,773 thousand, compared to
FINANCIAL STATEMENTS
reorganization, as well as other efficiency projects and changes in Top management; negative €104,307 thousand in 2024.
• €526 thousand for gain and loss on disposal of assets and/or businesses, write-off
and revaluation of fixed assets; Free cash flow, net of cash outflows relating to unusual, infrequent or unrelated
• €18.263 thousand for other unusual, infrequent or unrelated income and expenses items, amounted to €174,428 thousand compared to €182,044 thousand in the
above an amount of €1m in a quarter, or above €2m across multiple quarters. previous year.
In 2024, the impact of net charges amounted to €4,962 thousand. As at 31 December 2025, gross debt, excluding lease liabilities, amounted to €1,354,365
thousand, of which €987,968 thousand relates to the long-term component. The
Net of these items, adjusted EBITDA came to €540,435 thousand in 2025, a decrease short-term component amounted to €366,397 thousand and is partially offset by
STATEMENT
against the comparison period of €25,617 thousand (-4.5%). The EBITDA adjusted cash and cash equivalents totalling €308,882 thousand. Unutilized irrevocable credit
margin was 0.9 p.p. lower than in the comparison period, coming in at 22.6%. lines amounted to a total of €480 million; the unutilized portion of the loan signed
with the European Investment Bank amounted to €150 million; and other available
CONSOLIDATED SUSTAINABILITY
uncommitted credit lines totalled €262 million. Overall, including cash on hand and
available credit lines, the Group has a liquidity reserve of approximately €1.2 billion.
Including lease liabilities of €486,316 thousand, total net financial debt amounted to
€1,531,799 thousand (€1,476,142 thousand as at 31 December 2024).
It should be noted that during the first half of 2025 the last credit lines subject to
financial covenants matured and/or were repaid; accordingly, from June 2025 the
REPORT
Group is no longer subject to any financial covenants.
ON OPERATIONS
AMPLIFON
AT A GLANCE
29

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<!-- page: 32 -->

ANNUAL REPORT 2025
ALTERNATIVE PERFORMANCE MEASURES
(€ thousands)
12/31/2025 12/31/2024
Gross operating profit (loss) (EBITDA) 511,645 561,090
Gross operating profit (loss) (EBITDA) Adjusted 540,435 566,052
Operating profit (loss) (EBIT) 196,568 256,814
Operating profit (loss) (EBIT) Adjusted 281,301 313,844
Profit (loss) before tax 131,785 196,780
Profit (loss) before tax Adjusted 217,640 254,669
CONSOLIDATED
Net profit (loss) 91,551 145,570
FINANCIAL STATEMENTS
Net profit (loss) Adjusted 159,378 188,327
Net profit (loss) attributable to the Group 91,334 145,374
Net profit (loss) attributable to the Group Adjusted 159,161 188,131
Net financial indebtedness excluding lease liabilities 1,045,483 961,805
Lease liabilities 486,316 514,337
Net financial indebtedness 1,531,799 1,476,142
Free Cash Flow 159,909 175,855
Free Cash Flow Adjusted 174,428 182,044
STATEMENT
Total Net Equity 998,525 1,150,224
Group Net Equity 998,214 1,150,002
CONSOLIDATED SUSTAINABILITY
Net financial indebtedness excluding lease liabilities/Net Equity (€) 1.05 0.84
Net financial indebtedness excluding lease liabilities /Group Net Equity (€) 1.05 0.84
Net financial indebtedness excluding lease liabilities/EBITDA for the leverage calculation (€) 1.92 1.63
Earnings per share (EPS) (€) 0.41049 0.64384
Diluted EPS (€) 0.40344 0.64214
EPS Adjusted (€) 0.71532 0.83321
Group Net Equity per share (€) 4.540 5.104
(*) REPORT
Dividend per share (DPS) (€) 0.29 0.29
(*)
ON OPERATIONS
Pay out ratio (%) 70.65% 45.04%
(*)
Dividend yield (%) 2.11% 1.17%
Period-end price (€) 13.750 24.850
Highest price in period (€) 27.140 35.140
Lowest price in period (€) 12.820 22.890
Price/earnings ratio (P/E) 33.50 38.60
Share price/net equity per share (€) 3.029 4.869
Market capitalization (€ millions) 3,024.1 5,599.21
Number of shares outstanding 219,937,482 225,320,371
AMPLIFON
Weighted average number of shares outstanding in the year 222,502,302 225,791,949
AT A GLANCE
Weighted average number of shares potentially subject to options in the period 226,388,620 226,388,620
(*) Dividend proposed by the Board of Directors to the Shareholders’ Meeting on 23 April 2026.
30

---

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ANNUAL REPORT 2025
Starting from 2025, in order to facilitate the understanding of the Group’s economic These “Adjusted” components can be grouped into the following categories, as
financial performance and in line with market practice, a change was made to identified by the top management:
the representation of Alternative Performance Measures (APM) used by the Top
management to monitor the Group’s economic, financial and operating performance. • Transaction and integration costs for acquisitions and changes (positive or negative)
The Group reports certain indicators as “adjusted” in order to present the Group’s in earn-out;
operating performance net of items (income and expenses) that are unusual, • Charges and write-off related to corporate and network reorganization, as well as
infrequent or not related to the operating performance. This will allow an analysis of other efficiency projects and changes in Top management;
the strictly operational performance of the Group. The Group also determined the • Gain and loss on disposal of assets and/or businesses, write-off and revaluation of
same indicators for the comparison period in the same way. fixed assets;
• Amortization of fixed assets accounted in phase of Purchase Price Allocation;
This section outlines the main economic and financial indicators used by Top • Financial income (loss) related to inflation accounting (IAS 29) and Fair Value
Management to monitor the Group’s performance, which represent alternatives to changes resulting from modifications and/or non-cash accretion of financial
CONSOLIDATED
indicators defined or specified under the applicable financial reporting framework. liabilities (IFRS 9);
FINANCIAL STATEMENTS
For a proper interpretation of such APMs, the following should be noted: • Other unusual, infrequent or unrelated income and expenses above an amount of
€1m in a quarter, or above €2m across multiple quarters.
• the APMs are built based on historical data and are not indicative of the Group’s
future performance. More specifically, they are taken from the Group’s consolidated The Alternative Performance Measures identified by the Group can be defined as
financial statements; follows:
• where applicable, the APMs are determined in accordance with the ESMA Guidelines
on Alternative Performance Measures of 5 October 2015 (2015/1415) as per • Gross operating profit (EBITDA) represents the Net profit (loss) attributable to
CONSOB Notice n. 92543 of 3 December 2015, the ESMA Guidelines on Alternative the Group adjusted by: i) current and deferred income taxes; ii) financial income,
Performance Measures (APMs) of 17 April 2020 and Section 3 of ESMA’s “European expenses and value adjustments to financial assets; iii) amortization, depreciation
STATEMENT
common enforcement priorities for 2022 annual financial reports of 28 October and impairment.
2022”; • Gross operating profit (EBITDA) Adjusted represents the Net profit (loss)
• the APMs are not regulated by the International Financial Reporting Standards attributable to the Group adjusted by: i) current and deferred income taxes;
CONSOLIDATED SUSTAINABILITY
(IFRS) applied by the Group and, while based on the Group’s consolidated financial ii) financial income, expenses and value adjustments to financial assets; iii)
statements, they are not subject to any audits or limited review by the external amortization, depreciation and impairment; iv) items (income and expenses) that
auditors; are unusual, infrequent or not related to the operating performance.
• the APMs should not be viewed as substitutes for the indicators called for under the
IFRS;
• the financial information included in the Group’s consolidated financial statements
should be taken into account when making any interpretations of these APMs;
• as the APMs used by the Group are not based on specific accounting standards, they
REPORT
could differ from those used by other groups and, therefore, are not comparable;
ON OPERATIONS
• the APMs used by the Group are consistent across all the reporting periods for
which financial information is provided in this document.
AMPLIFONANCE
GL
A
AT
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ANNUAL REPORT 2025
The reconciliation of the Net profit (loss) attributable to the Group with EBITDA and the EBITDA Adjusted is shown below.
(€ thousands)
FY 2025 FY 2024 Q4 2025 Q4 2024
Net profit (loss) attributable to the Group 91,334 145,374 16,911 41,193
Profit (loss) of minority interests 217 196 61 61
Net profit (loss) 91,551 145,570 16,972 41,254
Current and deferred income tax 40,234 51,210 9,368 11,584
Financial income, expenses and value adjustments to financial assets 64,783 60,034 16,949 16,436
CONSOLIDATED
Amortization, depreciation and impairment 315,077 304,276 77,911 84,004
FINANCIAL STATEMENTS
Gross operating profit (EBITDA) 511,645 561,090 121,200 153,278
Transaction and integration costs for acquisitions and changes (positive or
502 1,894 1,086 846
(1)
negative) in earn-out
Charges and write-off related to back-office and network reorganization, as well
10,551 3,096 5,435 699
(2)
as other efficiency projects and changes in Top management
Gain and loss on disposal of assets and/or businesses, write-off and revaluation
(526) (1,310) (527) (580)
(3)
of fixed assets
Other unusual, infrequent or unrelated income and expenses above an amount
18,263 1,282 18,263 145
(4)
of €1m in a quarter, or above €2m across multiple quarters
STATEMENT
Total adjustments 28,790 4,962 24,257 1,110
Gross operating profit (EBITDA) Adjusted 540,435 566,052 145,457 154,388
CONSOLIDATED SUSTAINABILITY
The following comments refer exclusively to FY 2025 and FY 2024:
(1) The positive adjustment of €502 thousand as at 31 December 2025 relates to €1,975 thousand in acquisition-related and integration costs (broken down by region as follows: EMEA €995 thousand, APAC €250
thousand, Corporate €730 thousand) and to €1,473 thousand in positive changes in contingent consideration (“earn-outs”) (broken down by region as follows: EMEA €1,136 thousand and Americas €337 thousand). In
the comparative period, the positive adjustment of €1,894 thousand relates to €6,133 thousand in acquisition-related and integration costs (broken down by region as follows: EMEA €5,439 thousand, Americas €27
thousand and APAC €667 thousand) and to €4,239 thousand in positive changes in contingent consideration (“earn-outs”) (broken down by region as follows: EMEA €1,534 thousand, Americas €2,666 thousand and
APAC €39 thousand).
(2) The positive adjustments of €10,551 thousand as at 31 December 2025 relate to €8,669 thousand in costs incurred for corporate and network reorganizations attributable to the Fit4Growth program (broken down
by region as follows: EMEA €5,225 thousand, Americas €1,199 thousand, APAC €806 thousand and Corporate €1,439 thousand) and to €1,882 thousand in costs relating to changes in Top Management (broken down
by region as follows: EMEA €247 thousand, Americas €917 thousand and Corporate €718 thousand). In the comparative period, the positive adjustment of €3,096 thousand relates to €1,418 thousand in costs relating
REPORT
to changes in Top Management (entirely attributable to EMEA) and to €1,678 thousand used to define and implement amends to corporate bylaws including related to increased voting rights (entirely related to
ON OPERATIONS
Corporate).
(3) Negative adjustments of €526 thousand (€1,310 thousand in the comparative period) relate to capital gains arising from the disposal of fixed assets.
(4) The positive adjustment of €18,263 thousand relates to: (i) a change and standardisation of the criteria used to estimate the inventory provision, together with a strategic review of the product mix as part of the
Fit4Growth program, resulting in a non-cash charge of €7,097 thousand (broken down by region as follows: EMEA €6,014 thousand, Americas €1,010 thousand and APAC €73 thousand); (ii) charges of €4,717 thousand
relating to a payroll remediation activity, which led to the recognition of specific provisions in the APAC Region; (iii) charges of €3,956 thousand following a reassessment of loans received by the US subsidiary Miracle-
Ear Inc. under the so-called Paycheck Protection Program Loan (PPP loan) in 2020–2021, which, contrary to initial estimates, will have to be repaid; and (iv) charges of €2,493 thousand (broken down by region as
follows: EMEA €1,523 thousand and Corporate €970 thousand) relating to write-downs and other adjustments referring to prior years in the central procurement function acting as a “central purchasing body”. In the
comparative period, the adjustment of €1,282 thousand relates to the notional cost of the assignment by the shareholder Ampliter of Amplifon shares to the Chief Executive Officer.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
• Operating profit (EBIT) represents the Net profit (loss) attributable to the Group adjusted by: i) current and deferred income taxes; ii) financial income, expenses and value
adjustments to financial assets.
• Operating profit (EBIT) Adjusted represents Net profit (loss) attributable to the Group adjusted by: i) current and deferred income taxes; ii) financial income, expenses and
value adjustments to financial assets; iii) items (income and expenses) that are unusual, infrequent or not related to the operating performance.
The reconciliation of the Net profit (loss) attributable to the Group with EBIT and the EBIT Adjusted is shown below.
(€ thousands)
FY 2025 FY 2024 Q4 2025 Q4 2024
Net profit (loss) attributable to the Group 91,334 145,374 16,911 41,193
CONSOLIDATED
Profit (loss) of minority interests 217 196 61 61
FINANCIAL STATEMENTS
Net profit (loss) 91,551 145,570 16,972 41,254
Current and deferred income tax 40,234 51,210 9,368 11,584
Financial income, expenses and value adjustments to financial assets 64,783 60,034 16,949 16,436
Operating profit (loss) (EBIT) 196,568 256,814 43,289 69,274
Transaction and integration costs for acquisitions and changes
502 1,894 1,086 846
(1)
(positive or negative) in earn-out
Charges and write-off related to back-office and network reorganization,
15,592 3,096 7,162 699
(2)
as well as other efficiency projects and changes in Top management
STATEMENT
Gain and loss on disposal of assets and/or businesses, write-off
84 1,608 (22) 1,652
(3)
and revaluation of fixed assets
(4) CONSOLIDATED SUSTAINABILITY
Amortization of fixed assets accounted in phase of Purchase Price Allocation 50,292 49,150 12,420 12,316
Other unusual, infrequent or unrelated income and expenses above an amount
18,263 1,282 18,263 145
(5)
of €1m in a quarter, or above €2m across multiple quarters
Total adjustments 84,733 57,030 38,909 15,658
Operating profit (loss) (EBIT) Adjusted 281,301 313,844 82,198 84,932
The following comments refer exclusively to FY 2025 and FY 2024:
REPORT
(1), (5) Adjustments are listed in the section relating to Adjusted EBITDA;
ON OPERATIONS
(2) In addition to the adjustments listed in the section relating to Adjusted EBITDA, impairment losses of €5,041 thousand are recognised on property, plant and equipment, intangible assets, right-of-use assets and
goodwill arising from corporate and network reorganisations and other efficiency projects attributable to the Fit4Growth program (broken down by region as follows: EMEA €3,043 thousand, Americas €1,413
thousand and APAC €585 thousand);
(3) In addition to the adjustments listed in the section relating to Adjusted EBITDA, impairment losses of €610 thousand (€2,918 thousand in the comparative period) are recognised on property, plant and equipment,
intangible assets and goodwill;
(4) The positive adjustment of €50,292 thousand as at 31 December 2025 (broken down by region as follows: EMEA €33,734 thousand, Americas €5,301 thousand and APAC €11,257 thousand) relates to the
amortisation of customer lists, trademarks, licences, non-compete agreements and franchise rights recognised allocated as result of business combinations (“PPA”). In the comparative period, the positive
adjustment amounted to €49,150 thousand (broken down by region as follows: EMEA €32,707 thousand, Americas €4,346 thousand and APAC €12,097 thousand).
AMPLIFONANCE
GL
A
AT
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ANNUAL REPORT 2025
• Profit (loss) before tax Adjusted represents the Profit (loss) before tax Adjusted by items (income and expenses) that are unusual, infrequent or not related to the operating
performance as detailed below.
The reconciliation of Net profit (loss) attributable to the Group with Profit (loss) before tax Adjusted is shown below.
(€ thousands)
FY 2025 FY 2024 Q4 2025 Q4 2024
Net profit (loss) attributable to the Group 91,334 145,374 16,911 41,193
Profit (loss) of minority interests 217 196 61 61
Net profit (loss) 91,551 145,570 16,972 41,254
CONSOLIDATED
Current and deferred income tax 40,234 51,210 9,368 11,584 FINANCIAL STATEMENTS
Profit (loss) before tax 131,785 196,780 26,340 52,838
Transaction and integration costs for acquisitions and changes
502 1,894 1,086 846
(1)
(positive or negative) in earn-out
Charges and write-off related to back-office and network reorganization,
15,592 3,096 7,162 699
(2)
as well as other efficiency projects and changes in Top management
Gain and loss on disposal of assets and/or businesses, write-off
84 1,608 (22) 1,652
(3)
and revaluation of fixed assets
(4)
Amortization of fixed assets accounted in phase of Purchase Price Allocation 50,292 49,150 12,420 12,316
STATEMENT
Financial income (loss) related to inflation accounting (IAS 29) and Fair Value
changes resulting from modifications and/or non-cash accretion of financial 2,271 3,512 671 863
(5)
liabilities (IFRS 9)
CONSOLIDATED SUSTAINABILITY
Other unusual, infrequent or unrelated income and expenses above an amount
17,114 (1,371) 18,993 215
(6)
of €1m in a quarter, or above €2m across multiple quarters
Total adjustments 85,855 57,889 40,310 16,591
Profit (loss) before tax Adjusted 217,640 254,669 66,650 69,429
The following comments refer exclusively to FY 2025 and FY 2024:
(1), (2), (3), (4) Adjustments are listed in the section relating to Adjusted EBIT;
(5) The adjustment of €2,271 thousand as at 31 December 2025 (€3,512 thousand in the comparative period) relates to financial expenses stemming from hyperinflation (IAS 29) for €1,281 thousand (€2,659
REPORT
thousand in the comparative period) and for €990 thousand (€853 thousand in the comparative period) related to changes in FV following changes in financial liabilities (IFRS 9);
ON OPERATIONS
(6) In addition to the adjustments listed in the section relating to Adjusted EBIT, the following are recognised:
(i) an adjustment of €1,887 thousand (€2,653 thousand in the comparative period) relating to financial income from tax credits arising from “superbonus” discounts in accordance with Articles 119 and
121 of Decree-Law no. 34/2020; for further details, reference should be made to Note 7 (“Other non-current assets”) of the Notes to the Financial Statements; and (ii) a positive adjustment of €738
thousand relating to the recognition of financial expenses associated with amended tax returns for previous years in Australia.
AMPLIFONANCE
GL
A
AT
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ANNUAL REPORT 2025
• Net profit (loss) Adjusted represents the Net profit (loss) adjusted by items (income and expenses) that are unusual, infrequent or not related to the operating performance
as detailed below.
The reconciliation of the Net profit (loss) attributable to the Group with Net profit (loss) Adjusted is shown below.
(€ thousands)
FY 2025 FY 2024 Q4 2025 Q4 2024
Net profit (loss) attributable to the Group 91,334 145,374 16,911 41,193
Profit (loss) of minority interests 217 196 61 61
Net profit (loss) 91,551 145,570 16,972 41,254
CONSOLIDATED
Transaction and integration costs for acquisitions and changes FINANCIAL STATEMENTS
502 1,894 1,086 846
(1)
(positive or negative) in earn-out
Charges and write-off related to back-office and network reorganization,
15,592 3,096 7,162 699
(2)
as well as other efficiency projects and changes in Top management
Gain and loss on disposal of assets and/or businesses, write-off
84 1,608 (22) 1,652
(3)
and revaluation of fixed assets
(4)
Amortization of fixed assets accounted in phase of Purchase Price Allocation 50,292 49,150 12,420 12,316
Financial income (loss) related to inflation accounting (IAS 29) and Fair Value
changes resulting from modifications and/or non-cash accretion of financial 2,271 3,512 671 863
(5)
liabilities (IFRS 9)
STATEMENT
Other unusual, infrequent or unrelated income and expenses above an amount
17,114 (1,371) 18,993 215
(6)
of €1m in a quarter, or above €2m across multiple quarters
CONSOLIDATED SUSTAINABILITY
Total adjustments before tax 85,855 57,889 40,310 16,591
(7)
Fiscal effect on adjustments and other fiscal adjustments (18,028) (15,132) (7,675) (3,981)
Total adjustments 67,827 42,757 32,635 12,610
Net profit (loss) Adjusted 159,378 188,327 49,607 53,864
The following comments refer exclusively to FY 2025 and FY 2024:
(1), (2), (3), (4), (5), (6) The adjustments are listed in the section on Adjusted Profit Before Tax;
(7) The adjustment refers to the impact of taxes following the adjustments listed above and the effect of a reassessment of an estimation of deferred tax in Australia that entailed a non-monetary
REPORT
charge for €5,442 thousand and non-monetary gain for €1,611 thousand in Germany.
ON OPERATIONS
AMPLIFONANCE
GL
A
AT
35

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ANNUAL REPORT 2025
• Net profit (loss) attributable to the Group Adjusted represents the Net profit (loss) attributable to the Group adjusted by items (income and expenses) that are unusual,
infrequent or not related to the operating performance as detailed below.
The reconciliation of the Net profit (loss) attributable to the Group with Net profit (loss) attributable to the Group Adjusted is shown below.
(€ thousands)
FY 2025 FY 2024 Q4 2025 Q4 2024
Net profit (loss) attributable to the Group 91,334 145,374 16,911 41,193
Transaction and integration costs for acquisitions and changes
502 1,894 1,086 846
(1)
(positive or negative) in earn-out
CONSOLIDATED
Charges and write-off related to back-office and network reorganization, as well
15,592 3,096 7,162 699
FINANCIAL STATEMENTS
(2)
as other efficiency projects and changes in Top management
Gain and loss on disposal of assets and/or businesses, write-off
84 1,608 (22) 1,652
(3)
and revaluation of fixed assets
(4)
Amortization of fixed assets accounted in phase of Purchase Price Allocation 50,292 49,150 12,420 12,316
Financial income (loss) related to inflation accounting (IAS 29) and Fair Value
changes resulting from modifications and/or non-cash accretion of financial 2,271 3,512 671 863
(5)
liabilities (IFRS 9)
Other unusual, infrequent or unrelated income and expenses above an amount
17,114 (1,371) 18,993 215
(6)
of €1m in a quarter, or above €2m across multiple quarters
STATEMENT
Total adjustments before tax 85,855 57,889 40,310 16,591
(7)
Fiscal effect on adjustments and other fiscal adjustments (18,028) (15,132) (7,675) (3,981)
CONSOLIDATED SUSTAINABILITY
Total adjustments 67,827 42,757 32,635 12,610
Net profit (loss) attributable to the Group Adjusted 159,161 188,131 49,546 53,803
The following comments refer exclusively to FY 2025 and FY 2024:
(1), (2), (3), (4), (5), (6), (7) The adjustments are listed in the section on Net profit (loss) Adjusted.
REPORT
ON OPERATIONS
AMPLIFONANCE
GL
A
AT
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ANNUAL REPORT 2025
• Free cash flow: represents the cash flow of operating and investing activities before The breakdown of the calculation of the indicator is shown below:
the cash flows used in acquisitions and payment of dividends and the cash flows
from or used in other financing activities.
(€ thousands)
• Free cash flow Adjusted represents the cash flow of operating and investing
activities before the cash flows used in acquisitions and payment of dividends and
FY 2025
the cash flows from or used in other financing activities, adjusted by cash flows that
Group EBITDA FY 2025 511,645
are unusual, infrequent or not related to the operating performance as detailed
below.
Fair value of stock grant assignment 3,612
EBITDA normalized (from acquisitions and disposals) 1,448
The breakdown of the calculation of the indicator is shown below:
Items (income and expenses) that are unusual,
28,790
infrequent or not related to the operating performance FY 2025
(€ thousands)
CONSOLIDATED
EBITDA for the leverage calculation 545,495
FINANCIAL STATEMENTS
FY 2025 FY 2024
Free cash flow 159,909 175,855
• Earnings per share (EPS) (€) is the Net profit (loss) attributable to the Group
Cash flow of transaction and integration
divided by the weighted average number of shares outstanding during the period,
(2,045) (4,271)
costs for acquisitions
considering purchases and sales of treasury shares as cancellations or issues of
Cash flow of charges related to corporate and network
shares, respectively.
reorganization, as well as other efficiency projects and (8,359) (1,918)
• Diluted earnings per share (EPS) (€) is the Net profit (loss) attributable to the Group
changes in Top management
divided by the weighted average number of shares outstanding during the period
Cash flow of other unusual, infrequent
(4,115) - adjusted for the dilution effect of potential shares. In the calculation of outstanding
or unrelated income and expenses
STATEMENT
shares, purchases and sales of treasury shares are considered as cancellations and
Cash flow of unusual, infrequent
(14,519) (6,189) issues of shares, respectively.
or not related items
• Earnings per share (EPS) Adjusted (€) is the Net profit (loss) attributable to the
Free cash flow Adjusted 174,428 182,044 CONSOLIDATED SUSTAINABILITY
Group Adjusted divided by the weighted average number of outstanding shares in
the period adjusted to reflect the amortization of purchase price allocations. When
• The net financial debt represents the Group’s net financial debt determined in calculating the number of outstanding shares, the purchases and sales of treasury
accordance shares are considered cancellations and share issues, respectively.
• with the ESMA guideline 32-382-1138 of 4 March 2021 and CONSOB’s Warning Notice • Group Net Equity per share (€) is the ratio of Group equity to the number of
n. 5/21 of 29 April 2021. outstanding shares.
• Net financial indebtedness excluding lease liabilities is the net financial • Period-end price (€) is the closing price on the last stock exchange trading day of
indebtedness, excluding lease liabilities and short-term investments not cash the period.
REPORT
st
equivalents. • Highest price (€) and lowest price (€) are the highest and lowest prices from 1
ON OPERATIONS
• Net financial indebtedness excluding lease liabilities/Net Equity is the ratio of January to the end of the period.
net financial indebtedness, excluding lease liabilities and short-term investments • Share price/Net equity per share is the ratio of the share closing price on the last
not cash equivalents, to total net equity. stock exchange trading day of the period to net equity per share.
• Net financial indebtedness excluding lease liabilities/Group Net Equity is • Market capitalization is the closing price on the last stock exchange trading day of
the ratio of net financial indebtedness, excluding lease liabilities and short-term the period multiplied by the number of outstanding shares.
investments not cash equivalents, to the Group’s net equity. • The number of shares outstanding is the number of shares issued less treasury
• Net financial indebtedness excluding lease liabilities/EBITDA for the leverage shares.
calculation is the ratio of net financial indebtedness, excluding lease liabilities
and short-term investments not cash equivalents, to EBITDA for the last four
quarters (determined with reference to usual, frequent or related to the operating
AMPLIFONANCE
GL
A
AT
performance operations only, based on pro forma figures in case of significant
changes to the structure of the Group).
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ANNUAL REPORT 2025
CONSOLIDATED INCOME STATEMENT
(€ thousands)
FY 2025 % on sales FY 2024 % on sales Change %
Revenues from sales and services 2,395,705 100.0% 2,409,241 100.0% -0.6%
Operating costs (1,881,610) -78.5% (1,854,593) -77.0% -1.5%
Other income and costs (2,450) -0.1% 6,442 0.3% -138.0%
Gross operating profit (loss) (EBITDA) 511,645 21.4% 561,090 23.3% -8.8%
CONSOLIDATED
Gross operating profit (loss) (EBITDA)
540,435 22.6% 566,052 23.5% -4.5%
(*)
FINANCIAL STATEMENTS
Adjusted
Depreciation, amortization
(127,331) -5.3% (123,540) -5.1% -3.1%
and impairment losses on non-current assets
Right-of-use depreciation (137,454) -5.8% (131,586) -5.5% -4.5%
PPA related depreciation, amortization
(50,292) -2.1% (49,150) -2.0% -2.3%
and impairment
Operating profit (loss) (EBIT) 196,568 8.2% 256,814 10.7% -23.5%
(*)
Operating profit (loss) (EBIT) Adjusted 281,301 11.7% 313,844 13.0% -10.4%
STATEMENT
Income, expenses, valuation
228 - 225 - 1.3%
and adjustments of financial assets
Net financial expenses (61,658) -2.6% (57,062) -2.4% -8.1%
CONSOLIDATED SUSTAINABILITY
Exchange differences, inflation
(3,353) -0.1% (3,197) -0.1% -4.9%
accounting and Fair Value valuation
Profit (loss) before tax 131,785 5.5% 196,780 8.2% -33.0%
(*)
Profit (loss) before tax Adjusted 217,640 9.1% 254,669 10.6% -14.5%
Tax (40,234) -1.7% (51,210) -2.2% 21.4%
Net profit (loss) 91,551 3.8% 145,570 6.0% -37.1%
REPORT
(*)
Net profit (loss) Adjusted 159,378 6.7% 188,327 7.8% -15.4%
ON OPERATIONS
Profit (loss) of minority interests 217 - 196 - 10.7%
Net profit (loss) attributable to the Group 91,334 3.8% 145,374 6.0% -37.2%
Net profit (loss) attributable to the Group
159,161 6.6% 188,131 7.8% -15.4%
(*)
Adjusted
(*) For details on the Alternative Performance Measures identified by the Group and how they were determined refer to the Alternative Performance Measures in this Financial Report.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
(€ thousands)
Q4 2025 % on sales Q4 2024 % on sales Change %
Revenues from sales and services 651,882 100.0% 664,408 100.0% -1.9%
Operating costs (525,290) -80.6% (512,412) -77.1% -2.5%
Other income and costs (5,392) -0.8% 1,282 0.2% -520.6%
Gross operating profit (loss) (EBITDA) 121,200 18.6% 153,278 23.1% -20.9%
CONSOLIDATED
Gross operating profit (loss) (EBITDA)
145,457 22.3% 154,388 23.2% -5.8%
(*)
FINANCIAL STATEMENTS
Adjusted
Depreciation, amortization
(31,622) -4.9% (36,989) -5.6% 14.5%
and impairment losses on non-current assets
Right-of-use depreciation (33,869) -5.2% (34,699) -5.2% 2.4%
PPA related depreciation, amortization
(12,420) -1.9% (12,316) -1.9% -0.9%
and impairment
Operating profit (loss) (EBIT) 43,289 6.6% 69,274 10.4% -37.5%
(*)
Operating profit (loss) (EBIT) Adjusted 82,198 12.6% 84,932 12.8% -3.2%
STATEMENT
Income, expenses, valuation
138 - (58) - 337.9%
and adjustments of financial assets
Net financial expenses (16,580) -2.5% (15,428) -2.3% -7.5%
CONSOLIDATED SUSTAINABILITY
Exchange differences, inflation
(507) -0.1% (950) -0.1% 46.6%
accounting and Fair Value valuation
Profit (loss) before tax 26,340 4.0% 52,838 8.0% -50.1%
(*)
Profit (loss) before tax Adjusted 66,650 10.2% 69,429 10.4% -4.0%
Tax (9,368) -1.4% (11,584) -1.8% 19.1%
Net profit (loss) 16,972 2.6% 41,254 6.2% -58.9%
REPORT
(*)
Net profit (loss) Adjusted 49,607 7.6% 53,864 8.1% -7.9%
ON OPERATIONS
Profit (loss) of minority interests 61 - 61 - -
Net profit (loss) attributable to the Group 16,911 2.6% 41,193 6.2% -58.9%
Net profit (loss) attributable to the Group
49,546 7.6% 53,803 8.1% -7.9%
Adjusted (*)
(*) For details on the Alternative Performance Measures identified by the Group and how they were determined refer to the Alternative Performance Measures in this Financial Report.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
RECLASSIFIED CONSOLIDATED BALANCE SHEET
The reclassified Consolidated Balance Sheet aggregates assets and liabilities according to operating functionality criteria, subdivided by convention into the following three
key functions: investments, operations and finance.
(€ thousands)
12/31/2025 12/31/2024 Change
Goodwill 1,927,215 1,945,495 (18,280)
Customer lists, non-compete agreements, trademarks and location rights 221,061 259,447 (38,386)
Software, licenses, other int.ass., wip and advances 159,660 168,913 (9,253)
Tangible assets 237,082 253,925 (16,843)
CONSOLIDATED
Right of use assets 462,038 492,064 (30,026)
Fixed financial assets (1) 6,829 24,472 (17,643) FINANCIAL STATEMENTS
Other non-current financial assets (1) 41,045 41,432 (387)
Total fixed assets 3,054,930 3,185,747 (130,817)
Inventories 82,452 93,180 (10,728)
Trade receivables 221,810 226,754 (4,944)
Other receivables 113,235 115,304 (2,069)
Current assets (A) 417,497 435,238 (17,741)
Total assets 3,472,427 3,620,985 (148,558)
Trade payables (366,477) (377,100) 10,623
Other payables (2) (374,330) (374,272) (58)
Provisions for risks (current portion) (7,459) (2,403) (5,056) STATEMENT
Short term liabilities (B) (748,266) (753,775) 5,509
Net working capital (A) - (B) (330,769) (318,537) (12,232)
CONSOLIDATED SUSTAINABILITY
Derivative instruments (3) 1,445 3,680 (2,235)
Deferred tax assets 74,907 77,332 (2,425)
Deferred tax liabilities (92,660) (99,493) 6,833
Provisions for risks (non-current portion) (14,511) (20,925) 6,414
Employee benefits (non-current portion) (12,480) (15,457) 2,977
Loan fees (4) 2,814 3,452 (638)
Other long-term payables (167,332) (189,433) 22,101
Asset and liabilities held for sale (5) 13,980 - 13,980
NET INVESTED CAPITAL 2,530,324 2,626,366 (96,042)
REPORT
Shareholders' equity 998,214 1,150,002 (151,788)
ON OPERATIONS
Third parties' equity 311 222 89
Net equity 998,525 1,150,224 (151,699)
Long term net financial debt 987,968 960,387 27,581
Short term net financial debt 57,515 1,418 56,097
Total net financial debt 1,045,483 961,805 83,678
Lease liabilities 486,316 514,337 (28,021)
Total lease liabilities & net financial debt 1,531,799 1,476,142 55,657
NET EQUITY, LEASE LIABILITIES AND NET FINANCIAL DEBT 2,530,324 2,626,366 (96,042)
Notes for reconciling the condensed balance sheet with the statutory balance sheet:
(1) “Financial fixed assets” and “Other non-current financial assets” include equity interests valued by using the net equity method, financial assets at fair value through profit and loss and other non-current assets;
AMPLIFON
(2) “Other payables” includes other liabilities, accrued liabilities and deferred income, current portion of liabilities for employees’ benefits and tax liabilities;
AT A GLANCE
(3) “Derivatives instruments” includes cash flow hedging instruments not included in the item “Net medium and long-term financial indebtedness”;
(4) The item “loan fees” is presented in the balance sheet as a direct reduction of the short-term and medium/long-term components of the items “financial payables” and “financial liabilities” for the short-term and
long-term portions, respectively.
(5) The item “Assets and liabilities held for sale” is presented in the balance sheet under “Assets held for sale” and “Liabilities held for sale”. 40

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ANNUAL REPORT 2025
CONDENSED RECLASSIFIED CONSOLIDATED CASH FLOW STATEMENT
The condensed consolidated cash flow statement is a summarized version of the reclassified statement of cash flows set out in the following pages and its purpose is,
starting from the EBIT, to detail the cash flows from or used in operating, investing and financing activities.
(€ thousands)
FY 2025 FY 2024
Operating profit (loss) (EBIT) 196,567 256,814
Amortization, depreciation and write-downs 315,077 304,276
Provisions, other non-monetary items and gain/losses from disposals 14,144 18,103
CONSOLIDATED
Net financial expenses (60,894) (57,220)
FINANCIAL STATEMENTS
Taxes paid (44,697) (68,926)
Changes in net working capital (6,311) (3,198)
Cash flow provided by (used in) operating activities before repayment of lease liabilities 413,886 449,849
Repayment of lease liabilities (137,253) (128,959)
Cash flow provided by (used in) operating activities (A) 276,633 320,890
Cash flow provided by (used in) operating investing activities (B) (116,724) (145,035)
Free Cash Flow (A) + (B) 159,909 175,855
(*)
Free cash flow Adjusted 174,428 182,044
STATEMENT
Net cash flow provided by (used in) acquisitions (C) (62,246) (192,531)
Cash flow provided by (used in) investing activities (B) + (C) (178,970) (337,566)
Cash flow provided by (used in) operating activities and investing activities 97,663 (16,676) CONSOLIDATED SUSTAINABILITY
Treasury Shares (108,207) (25,396)
Dividends (65,302) (65,593)
Fees paid on medium/long-term financing (1,788) (1,807)
Capital increases, third parties’ contributions and dividends paid by subsidiaries to third parties (101) (125)
Change in non-current assets 962 5,290
Net cash flow from the period (76,773) (104,307)
REPORT
Net financial indebtedness at the beginning of the period excluding lease liabilities (961,805) (852,130)
ON OPERATIONS
Effect of exchange rate fluctuations on net financial debt (6,597) (5,368)
Effect of discontinued operations on net financial debt & asset and liabilities held for sale (308) -
Changes in net financial debt (76,773) (104,307)
Net financial indebtedness at the end of the period excluding lease liabilities (1,045,483) (961,805)
(*) For details on the Alternative Performance Measures identified by the Group and how they were determined refer to the Alternative Performance Measures in this Financial Report.
AMPLIFON
AT A GLANCE
41

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ANNUAL REPORT 2025
INCOME STATEMENT REVIEW
CONSOLIDATED INCOME STATEMENT BY SEGMENT AND GEOGRAPHIC AREA
(€ thousands) FY 2025
EMEA Americas Asia Pacific Corporate Total
Revenues from sales and services 1,554,720 495,762 345,223 - 2,395,705
Operating costs (1,155,648) (381,919) (265,063) (78,980) (1,881,610)
Other income and costs 1,417 (4,220) (107) 460 (2,450)
CONSOLIDATED
Gross operating profit (loss) (EBITDA) 400,489 109,623 80,053 (78,520) 511,645 FINANCIAL STATEMENTS
Gross operating profit (loss) (EBITDA) Adjusted (*) 412,781 116,356 85,944 (74,646) 540,435
Depreciation, amortization and impairment of non-current assets (61,476) (19,702) (18,087) (28,065) (127,330)
Right-of-use depreciation (89,451) (15,786) (29,741) (2,476) (137,454)
PPA related depreciation, amortization and impairment (33,734) (4,461) (11,258) (840) (50,293)
Operating profit (loss) (EBIT) 215,828 69,674 20,967 (109,901) 196,568
Operating profit (loss) (EBIT) Adjusted (*) 265,454 83,121 38,753 (106,027) 281,301
Income, expenses, valuation and adjustments of financial assets 228
STATEMENT
Net financial expenses (61,658)
Exchange differences, inflation accounting and Fair Value valuation (3,353)
CONSOLIDATED SUSTAINABILITY
Profit (loss) before tax 131,785
(*)
Profit (loss) before tax Adjusted 217,640
Tax (40,234)
Net profit (loss) 91,551
(*)
Net profit (loss) Adjusted 159,378
Profit (loss) of minority interests 217
REPORT
Net profit (loss) attributable to the Group 91,334 ON OPERATIONS
(*)
Net profit (loss) attributable to the Group Adjusted 159,161
(*) For details on the Alternative Performance Measures identified by the Group and how they were determined refer to the Alternative Performance Measures in this Financial Report.
AMPLIFON
AT A GLANCE
42

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ANNUAL REPORT 2025
Below is a summary reconciliation between EBITDA, EBIT, Profit before Tax, Net profit (loss), and the Net profit (loss) attributable to the Group.
(€ thousands) FY 2025
Net profit (loss)
EBITDA EBIT Profit (loss) before tax Net profit (loss) Attributable
to the Group
Alternative Performance Measures 511,645 196,568 131,785 91,551 91,334
Transaction and integration costs for acquisitions and changes
502 502 502 502 502
(positive or negative) in earn-out
Charges and write-off related to back-office and network reorganization,
10,551 15,592 15,592 15,592 15,592
as well as other efficiency projects and changes in Top management
CONSOLIDATED
Gain and loss on disposal of assets and/or businesses, write-off and revaluation
(526) 84 84 84 84
FINANCIAL STATEMENTS
of fixed assets
Amortization of fixed assets accounted in phase of Purchase Price Allocation - 50,292 50,292 50,292 50,292
Financial income (loss) related to inflation accounting (IAS 29) and Fair Value changes
- - 2,271 2,271 2,271
resulting from modifications and/or non-cash accretion of financial liabilities (IFRS 9)
Other unusual, infrequent or unrelated income and expenses above an amount
18,263 18,263 17,114 17,114 17,114
of €1m in a quarter, or above €2m across multiple quarters
Total adjustments before tax 28,790 84,733 85,855 85,855 85,855
Fiscal effect on adjustments and other fiscal adjustments (18,028) (18,028)
STATEMENT
Total adjustments 28,790 84,733 85,855 67,827 67,827
Adjusted Alternative Performance Measures 540,435 281,301 217,640 159,378 159,161
CONSOLIDATED SUSTAINABILITY
Below is a summary reconciliation between EBITDA, EBIT by geographical with the same adjusted indicators.
(€ thousands) FY 2025
EMEA Americas Asia Pacific Corporate Total
EBITDA EBIT EBITDA EBIT EBITDA EBIT EBITDA EBIT EBITDA EBIT
REPORT
Alternative Performance Measures 400,489 215,828 109,623 69,674 80,053 20,967 (78,520) (109,901) 511,645 196,568
ON OPERATIONS
Transaction and integration costs for acquisitions and changes
(141) (141) (337) (337) 250 250 730 730 502 502
(positive or negative) in earn-out
Charges and write-off related to back-office and network reorganization,
5,471 8,514 2,117 3,530 806 1,391 2,157 2,157 10,551 15,592
as well as other efficiency projects and changes in Top management
Gain and loss on disposal of assets and/or businesses, write-off
(575) (18) (12) (12) 45 98 16 16 (526) 84
and revaluation of fixed assets
Amortization of fixed assets accounted in phase of Purchase Price Allocation - 33,734 - 5,301 - 11,257 - - - 50,292
Other unusual, infrequent or unrelated income and expenses above an amount
7,537 7,537 4,965 4,965 4,790 4,790 971 971 18,263 18,263
of €1m in a quarter, or above €2m across multiple quarters
Total adjustments 12,292 49,626 6,733 13,447 5,891 17,786 3,874 3,874 28,790 84,733
AMPLIFON
AT A GLANCE
Adjusted Alternative Performance Measures 412,781 265,454 116,356 83,121 85,944 38,753 (74,646) (106,027) 540,435 281,301
43

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ANNUAL REPORT 2025
(€ thousands) FY 2024
EMEA Americas Asia Pacific Corporate Total
Revenues from sales and services 1,531,284 507,269 370,346 342 2,409,241
Operating costs (1,120,997) (381,073) (273,307) (79,216) (1,854,593)
Other income and costs 3,027 3,372 (390) 433 6,442
Gross operating profit (loss) (EBITDA) 413,314 129,568 96,649 (78,441) 561,090
(*)
Gross operating profit (loss) (EBITDA) Adjusted 417,501 126,940 97,084 (75,473) 566,052
Depreciation, amortization and impairment of non-current assets (54,922) (18,850) (20,271) (29,496) (123,539)
Right-of-use depreciation (84,833) (14,338) (30,041) (2,374) (131,586)
CONSOLIDATED
PPA related depreciation, amortization and impairment (32,706) (4,347) (12,098) - (49,151)
FINANCIAL STATEMENTS
Operating profit (loss) (EBIT) 240,853 92,033 34,239 (110,311) 256,814
(*)
Operating profit (loss) (EBIT) Adjusted 278,743 93,751 47,135 (105,785) 313,844
Income, expenses, revaluation and adjustments of financial assets 225
Net financial expenses (57,062)
Exchange differences, inflation accounting and Fair Value valuation (3,197)
Profit (loss) before tax 196,780
(*)
Profit (loss) before tax Adjusted 254,669
STATEMENT
Tax (51,210)
Net profit (loss) 145,570
CONSOLIDATED SUSTAINABILITY
(*)
Net profit (loss) Adjusted 188,327
Profit (loss) of minority interests 196
Net profit (loss) attributable to the Group 145,374
(*)
Net profit (loss) attributable to the Group Adjusted 188,131
(*) For details on the Alternative Performance Measures identified by the Group and how they were determined refer to the Alternative Performance Measures in this Financial Report.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
44

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ANNUAL REPORT 2025
Below is a summary reconciliation between EBITDA, EBIT, Profit before Tax, Net profit (loss), and the Net profit (loss) attributable to the Group.
(€ thousands) FY 2024
Net profit (loss)
EBITDA EBIT Profit (loss) before tax Net profit (loss) Attributable
to the Group
Alternative Performance Measures 561,090 256,814 196,780 145,570 145,374
Transaction and integration costs for acquisitions and changes
1,894 1,894 1,894 1,894 1,894
(positive or negative) in earn-out
Costs relative to corporate and network reorganization,
3,096 3,096 3,096 3,096 3,096
as well as other efficiency projects
Gain and loss on disposal of assets and/or businesses, write-off
CONSOLIDATED
(1,310) 1,608 1,608 1,608 1,608
and revaluation of fixed assets
FINANCIAL STATEMENTS
Amortization of fixed assets accounted in phase of Purchase Price Allocation - 49,150 49,150 49,150 49,150
Financial income (loss) related to inflation accounting (IAS 29) and Fair Value changes
- - 3,512 3,512 3,512
resulting from modifications and/or non-cash accretion of financial liabilities (IFRS 9)
Other unusual, infrequent or unrelated income and expenses above an amount
1,282 1,282 (1,371) (1,371) (1,371)
of €1m in a quarter, or above €2m across multiple quarters
Total adjustments before tax 4,962 57,030 57,889 57,889 57,889
Fiscal effect on adjustments and other fiscal adjustments (15,132) (15,132)
Total adjustments 4,962 57,030 57,889 42,757 42,757
STATEMENT
Adjusted Alternative Performance Measures 566,052 313,844 254,669 188,327 188,131
CONSOLIDATED SUSTAINABILITY
Below is a summary reconciliation between EBITDA, EBIT by geographical with the same adjusted indicators.
(€ thousands) FY 2024
EMEA Americas Asia Pacific Corporate Total
EBITDA EBIT EBITDA EBIT EBITDA EBIT EBITDA EBIT EBITDA EBIT
REPORT
Alternative Performance Measures 413,314 240,853 129,568 92,033 96,649 34,239 (78,441) (110,311) 561,090 256,814
ON OPERATIONS
Transaction and integration costs for acquisitions and changes
3,905 3,905 (2,639) (2,639) 628 628 - - 1,894 1,894
(positive or negative) in earn-out
Charges and write-off related to back-office and network reorganization,
1,418 1,418 - - - - 1,678 1,678 3,096 3,096
as well as other efficiency projects and changes in Top management
Gain and loss on disposal of assets and/or businesses, write-off and revaluation
(1,136) (140) 11 11 (193) 171 8 1,566 (1,310) 1,608
of fixed assets
Amortization of fixed assets accounted in phase of Purchase Price Allocation - 32,707 4,346 - 12,097 - - - 49,150
Other unusual, infrequent or unrelated income and expenses above an amount
- - - - - - 1,282 1,282 1,282 1,282
of €1m in a quarter, or above €2m across multiple quarters
Total adjustments 4,187 37,890 (2,628) 1,718 435 12,896 2,968 4,526 4,962 57,030
AMPLIFON
AT A GLANCE
Adjusted Alternative Performance Measures 417,501 278,743 126,940 93,751 97,084 47,135 (75,473) (105,785) 566,052 313,844
45

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ANNUAL REPORT 2025
(€ thousands) Fourth Quarter 2025
EMEA Americas Asia Pacific Corporate Total
Revenues from sales and services 436,380 129,743 85,759 - 651,882
Operating costs (337,214) (98,839) (69,888) (19,349) (525,290)
Other income and costs (1,110) (4,432) 72 78 (5,392)
Gross operating profit (loss) (EBITDA) 98,056 26,472 15,943 (19,271) 121,200
(*)
Gross operating profit (loss) (EBITDA) Adjusted 107,501 33,777 20,945 (16,766) 145,457
Depreciation, amortization and impairment of non-current assets (17,361) (3,149) (4,206) (6,905) (31,621)
Right-of-use depreciation (22,461) (3,617) (7,172) (619) (33,869)
CONSOLIDATED
PPA related depreciation, amortization and impairment (8,457) (1,108) (2,546) (310) (12,421)
FINANCIAL STATEMENTS
Operating profit (loss) (EBIT) 49,777 18,598 2,019 (27,105) 43,289
(*)
Operating profit (loss) (EBIT) Adjusted 69,411 27,727 9,660 (24,600) 82,198
Income, expenses, revaluation and adjustments of financial assets 138
Net financial expenses (16,580)
Exchange differences, inflation accounting and Fair Value valuation (507)
Profit (loss) before tax 26,340
(*)
Profit (loss) before tax Adjusted 66,650
STATEMENT
Tax (9,368)
Net profit (loss) 16,972
CONSOLIDATED SUSTAINABILITY
(*)
Net profit (loss) Adjusted 49,607
Profit (loss) of minority interests 61
Net profit (loss) attributable to the Group 16,911
(*)
Net profit (loss) attributable to the Group Adjusted 49,546
(*) For details on the Alternative Performance Measures identified by the Group and how they were determined refer to the Alternative Performance Measures in this Financial Report.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
46

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ANNUAL REPORT 2025
Below is a summary reconciliation between EBITDA, EBIT, Profit before Tax, Net profit (loss), and the Net profit (loss) attributable to the Group.
(€ thousands) Fourth Quarter 2025
Net profit (loss)
EBITDA EBIT Profit (loss) before tax Net profit (loss) Attributable
to the Group
Alternative Performance Measures 121,200 43,289 26,340 16,972 16,911
Transaction and integration costs for acquisitions and changes
1,086 1,086 1,086 1,086 1,086
(positive or negative) in earn-out
Costs related to back-office and network reorganization,
5,435 7,162 7,162 7,162 7,162
as well as other efficiency projects and changes in Top management
Gain and loss on disposal of assets and/or businesses, write-off
CONSOLIDATED
(527) (22) (22) (22) (22)
and revaluation of fixed assets
FINANCIAL STATEMENTS
Amortization of fixed assets accounted in phase of Purchase Price Allocation - 12,420 12,420 12,420 12,420
Financial income (loss) related to inflation accounting (IAS 29) and Fair Value changes
- - 671 671 671
resulting from modifications and/or non-cash accretion of financial liabilities (IFRS 9)
Other unusual, infrequent or unrelated income and expenses above an amount
18,263 18,263 18,993 18,993 18,993
of €1m in a quarter, or above €2m across multiple quarters
Total adjustments before tax 24,257 38,909 40,310 40,310 40,310
Fiscal effect on adjustments and other fiscal adjustments (7,675) (7,675)
Total adjustments 24,257 38,909 40,310 32,635 32,635
STATEMENT
Adjusted Alternative Performance Measures 145,457 82,198 66,650 49,607 49,546
CONSOLIDATED SUSTAINABILITY
Below is a summary reconciliation between EBITDA, EBIT by geographical with the same adjusted indicators.
(€ thousands) Fourth Quarter 2025
EMEA Americas Asia Pacific Corporate Total
EBITDA EBIT EBITDA EBIT EBITDA EBIT EBITDA EBIT EBITDA EBIT
Alternative Performance Measures 98,056 49,777 26,472 18,598 15,943 2,019 (19,271) (27,105) 121,200 43,289 REPORT
Transaction and integration costs for acquisitions and changes
ON OPERATIONS
(442) (442) 889 889 39 39 600 600 1,086 1,086
(positive or negative) in earn-out
Costs related to back-office and network reorganization,
2,899 4,179 1,461 1,868 156 196 919 919 5,435 7,162
as well as other efficiency projects and changes in Top management
Gain and loss on disposal of assets and/or businesses, write-off
(549) (97) (10) (10) 17 70 15 15 (527) (22)
and revaluation of fixed assets
Amortization of fixed assets accounted in phase of Purchase Price Allocation - 8,457 - 1,417 - 2,546 - - - 12,420
Other unusual, infrequent or unrelated income and expenses above an amount
7,537 7,537 4,965 4,965 4,790 4,790 971 971 18,263 18,263
of €1m in a quarter, or above €2m across multiple quarters
Total adjustments 9,445 19,634 7,305 9,129 5,002 7,641 2,505 2,505 24,257 38,909
Adjusted Alternative Performance Measures 107,501 69,411 33,777 27,727 20,945 9,660 (16,766) (24,600) 145,457 82,198
AMPLIFON
AT A GLANCE
47

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ANNUAL REPORT 2025
(€ thousands) Fourth Quarter 2024
EMEA Americas Asia Pacific Corporate Total
Revenues from sales and services 429,571 140,852 93,880 105 664,408
Operating costs (323,610) (103,345) (70,118) (15,339) (512,412)
Other income and costs (43) 1,059 (64) 330 1,282
Gross operating profit (loss) (EBITDA) 105,918 38,566 23,698 (14,904) 153,278
(*)
Gross operating profit (loss) (EBITDA) Adjusted 107,523 37,778 23,847 (14,760) 154,388
Depreciation, amortization and impairment of non-current assets (16,312) (5,562) (5,984) (9,132) (36,990)
Right-of-use depreciation (22,329) (3,809) (7,962) (599) (34,699)
CONSOLIDATED
PPA related depreciation, amortization and impairment (8,313) (1,146) (2,856) - (12,315)
FINANCIAL STATEMENTS
Operating profit (loss) (EBIT) 58,964 28,049 6,896 (24,635) 69,274
(*)
Operating profit (loss) (EBIT) Adjusted 69,233 28,407 10,225 (22,933) 84,932
Income, expenses, revaluation and adjustments of financial assets (58)
Net financial expenses (15,428)
Exchange differences, inflation accounting and Fair Value valuation (950)
Profit (loss) before tax 52,838
(*)
Profit (loss) before tax Adjusted 69,429
STATEMENT
Tax (11,584)
Net profit (loss) 41,254
CONSOLIDATED SUSTAINABILITY
(*)
Net profit (loss) Adjusted 53,864
Profit (loss) of minority interests 61
Net profit (loss) attributable to the Group 41,193
(*)
Net profit (loss) attributable to the Group Adjusted 53,803
(*) For details on the Alternative Performance Measures identified by the Group and how they were determined refer to the Alternative Performance Measures in this Financial Report.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
48

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ANNUAL REPORT 2025
Below is a summary reconciliation between EBITDA, EBIT, Profit before Tax, Net profit (loss), and the Net profit (loss) attributable to the Group.
(€ thousands) Fourth Quarter 2024
Net profit (loss)
EBITDA EBIT Profit (loss) before tax Net profit (loss) Attributable
to the Group
Alternative Performance Measures 153,278 69,274 52,838 41,254 41,193
Transaction and integration costs for acquisitions and changes
846 846 846 846 846
(positive or negative) in earn-out
Charges and write-off related to back-office and network reorganization,
699 699 699 699 699
as well as other efficiency projects and changes in Top management
Gain and loss on disposal of assets and/or businesses, write-off
CONSOLIDATED
(580) 1,652 1,652 1,652 1,652
and revaluation of fixed assets
FINANCIAL STATEMENTS
Amortization of fixed assets accounted in phase of Purchase Price Allocation - 12,316 12,316 12,316 12,316
Financial income (loss) related to inflation accounting (IAS 29) and Fair Value changes
- - 863 863 863
resulting from modifications and/or non-cash accretion of financial liabilities (IFRS 9)
Other unusual, infrequent or unrelated income and expenses above an amount
145 145 215 215 215
of €1m in a quarter, or above €2m across multiple quarters
Total adjustments before tax 1,110 15,658 16,591 16,591 16,591
Fiscal effect on adjustments and other fiscal adjustments (3,981) (3,981)
Total adjustments 1,110 15,658 16,591 12,610 12,610
STATEMENT
Adjusted Alternative Performance Measures 154,388 84,932 69,429 53,864 53,803
CONSOLIDATED SUSTAINABILITY
Below is a summary reconciliation between EBITDA, EBIT by geographical with the same adjusted indicators.
(€ thousands) Fourth Quarter 2024
EMEA Americas Asia Pacific Corporate Total
EBITDA EBIT EBITDA EBIT EBITDA EBIT EBITDA EBIT EBITDA EBIT
Alternative Performance Measures 105,918 58,964 38,566 28,049 23,698 6,896 (14,904) (24,635) 153,278 69,274 REPORT
Transaction and integration costs for acquisitions and changes
ON OPERATIONS
1,407 1,407 (789) (789) 228 228 - - 846 846
(positive or negative) in earn-out
Charges and write-off related to back-office and network reorganization,
700 700 - - - - (1) (1) 699 699
as well as other efficiency projects and changes in Top management
Gain and loss on disposal of assets and/or businesses, write-off
(502) (152) 1 1 (79) 245 - 1,558 (580) 1,652
and revaluation of fixed assets
Amortization of fixed assets accounted in phase of Purchase Price Allocation - 8,314 - 1,146 - 2,856 - - - 12,316
Other unusual, infrequent or unrelated income and expenses above an amount
- - - - - - 145 145 145 145
of €1m in a quarter, or above €2m across multiple quarters
Total adjustments 1,605 10,269 (788) 358 149 3,329 144 1,702 1,110 15,658
Adjusted Alternative Performance Measures 107,523 69,233 37,778 28,407 23,847 10,225 (14,760) (22,933) 154,388 84,932
AMPLIFON
AT A GLANCE
49

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ANNUAL REPORT 2025
REVENUES FROM SALES AND SERVICES
(€ thousands)
FY 2025 FY 2024 Change Change %
Revenues from sales and services 2,395,705 2,409,241 (13,536) -0.6%
(€ thousands)
Fourth quarter 2025 Third quarter 2024 Change Change %
CONSOLIDATED
FINANCIAL STATEMENTS
Revenues from sales and services 651,882 664,408 (12,526) -1.9%
Consolidated revenues from sales and services for 2025 reached €2,395,705 thousand, slightly decreasing (-0.6%) against the comparative period. The decrease of €13,536
thousand is mainly attributable to exchange rate movements, which had a negative impact of €54,330 thousand (-2.3%). The change in perimeter contributed positively
overall for €42,009 thousand (+1.7%): the contribution from acquisitions carried out was partially offset by the initial network optimisation measures implemented under
the Fit4Growth program, which led to the closure of approximately 160 underperforming hearing care centres and the significant rationalisation of activities relating to the
indirect sales channels of the Chinese subsidiary Hangzhou Amplifon Hearing Aid Co. Ltd. Organic performance was substantially in line with the comparative period.
The revenues of the Argentinian subsidiary reflect the inflation accounting used in accordance with IAS 29 (Inflation Accounting), which had a positive impact on organic
STATEMENT
performance (+0.1%) and a negative in foreign exchange differences (-0.1%).
More in detail, revenues for EMEA were higher than in 2024, with an acceleration in the organic performance in the second half of the year; AMERICAS reported solid,
CONSOLIDATED SUSTAINABILITY
above-market organic growth despite a challenging comparison base, alongside a positive contribution from the acquisitions in the United States; despite the significant
improvement seen in the last quarter, the performance of the APAC region reflects the underlying market softness and the negative perimeter change impact related to the
Fit4Growth efficiency program, as well as the strong comparison base.
In the fourth quarter alone, consolidated revenues from sales and services amounted to €651,882 thousand, a decrease of €12,526 thousand (-1.9%) compared to the fourth
quarter of 2024. The positive contributions of the organic performance (€3,677 thousand or +0.6%) and changes in perimeter (€5,439 thousand or +0.8%) and, that include
the contribution of acquisition made and the effect of the disposal described above were more than offset by €21,642 thousand (-3.3%) in foreign exchange differences.
REPORT
The fourth quarter revenues of the Argentinian subsidiary reflect the inflation accounting used in accordance with IAS 29 (Inflation Accounting), which had a negative impact
ON OPERATIONS
on organic performance (-0.2%), without impacts on foreign exchange differences.
AMPLIFON
AT A GLANCE
50

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ANNUAL REPORT 2025
The breakdown of revenues from sales and services by geographic area is shown below.
(€ thousands)
Change % in
FY 2025 % on Total FY 2024 % on Total Change Change % Exchange diff.
local currency
EMEA 1,554,720 64.9% 1,531,284 63.6% 23,436 1.5% 1,117 1.4%
Americas 495,762 20.7% 507,269 21.1% (11,507) -2.3% (31,792) 4.0%
Asia Pacific 345,223 14.4% 370,346 15.3% (25,123) -6.8% (23,655) -0.4%
Corporate - - 342 - (342) -100.0% - -100.0%
Total 2,395,705 100.0% 2,409,241 100.0% (13,536) -0.6% (54,330) 1.7%
CONSOLIDATED
FINANCIAL STATEMENTS
(€ thousands)
Change % in
Q4 2025 % on Total Q4 2024 % on Total Change Change % Exchange diff.
local currency
EMEA 436,380 66.9% 429,571 64.7% 6,809 1.6% 159 1.6%
Americas 129,743 19.9% 140,852 21.2% (11,109) -7.9% (13,920) 2.0%
Asia Pacific 85,759 13.2% 93,880 14.1% (8,121) -8.7% (7,881) -0.3%
Corporate - - 105 - (105) -100.0% - -100.0%
STATEMENT
Total 651,882 100.0% 664,408 100.0% (12,526) -1.9% (21,642) 1.4%
CONSOLIDATED SUSTAINABILITY
EUROPE, MIDDLE EAST AND AFRICA
(€ thousands)
REPORT
Period 2025 2024 Change Change %
ON OPERATIONS
I quarter 383,564 376,058 7,506 2.0%
II quarter 382,394 381,409 985 0.3%
I Half Year 765,958 757,467 8,491 1.1%
III quarter 352,382 344,246 8,136 2.4%
IV quarter 436,380 429,571 6,809 1.6%
II Half Year 788,762 773,817 14,945 1.9%
FY 2025 1,554,720 1,531,284 23,436 1.5%
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
Sales and service revenues for 2025 amounted to €1,554,720 thousand, representing an increase of €23,436 thousand (+1.5%) compared to the previous year. The increase
is attributable to the contribution from the change in perimeter amounting to €31,736 thousand (+2.0%): the contribution from acquisitions – including the first-time
consolidation of the Polish subsidiary Amplifon Aparaty Słuchowe Sp. z o.o., acquired at the beginning of March – was partially offset by the initial network optimisation
actions implemented under the Fit4Growth program. Organic performance was overall negative at €9,417 thousand (-0.6%), while foreign exchange movements contributed
marginally, with a positive impact of €1,117 thousand (+0.1%).
In the fourth quarter, consolidated sales and service revenues amounted to €436,380 thousand, up by €6,809 thousand (+1.6%) compared to the prior-year period. The
increase is mainly attributable to the contribution from the change in perimeter of €4,842 thousand (+1.2%): the positive contribution from acquisitions was partially offset
by the initial network optimisation measures implemented under the Fit4Growth program. Organic performance contributed positively for €1,809 thousand (+0.4%), while
foreign exchange movements had a marginal positive impact of €158 thousand.
CONSOLIDATED
AMERICAS
FINANCIAL STATEMENTS
(€ thousands)
Period 2025 2024 Change Change %
I quarter 118,439 110,821 7,618 6.9%
II quarter 124,646 129,597 (4,951) -3.8%
I Half Year 243,085 240,418 2,667 1.1%
III quarter 122,934 125,999 (3,065) -2.4%
STATEMENT
IV quarter 129,743 140,852 (11,109) -7.9%
II Half Year 252,677 266,851 (14,174) -5.3%
CONSOLIDATED SUSTAINABILITY
FY 2025 495,762 507,269 (11,507) -2.3%
Revenues from sales and services in 2025 amounted to €495,762 thousand, down €11,507 thousand (-2.3%) compared to the previous year.
The positive contribution from organic performance of €9,590 thousand (+1.9%) and from the change in perimeter of €10,695 thousand (+2.1%), which includes the positive
effect of acquisitions carried out and the negative effect of the initial network optimisation measures implemented under the Fit4Growth program, was more than offset by
exchange rate movements of €31,792 thousand (-6.3%), mainly due to the weakening of the US dollar, the Argentine peso and the Canadian dollar.
REPORT
ON OPERATIONS
The revenues of the Argentinian subsidiary reflect the inflation accounting used in accordance with IAS 29 (Inflation Accounting), which had a positive impact on organic
performance (+0.4%) and a negative impact on foreign exchange differences (-0.1%).
In the fourth quarter, revenues from sales and services reached €129,743 thousand, decreasing by €11,109 thousand (-7.9%) against the comparative period, mainly attributable
to foreign exchange differences, which had a negative impact of €13,920 thousand (-9.9%) due to the weakening of the US dollar, the Argentine peso and the Canadian dollar.
This effect was partially offset by a positive contribution from organic performance of €1,239 thousand (+0.9%) and by the positive contribution from the change in perimeter
of €1,572 thousand (+1.1%), in which the positive contribution from acquisitions carried out was partially offset by the effect of the initial network optimisation measures
implemented under the Fit4Growth program.
In the fourth quarter alone, the revenues of the Argentinian subsidiary reflect the inflation accounting used in accordance with IAS 29 (Inflation Accounting), which had a
AMPLIFON
AT A GLANCE
positive impact on organic performance (+0.6%) and a negative impact on foreign exchange differences (-0.1%).
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ANNUAL REPORT 2025
ASIA PACIFIC
(€ thousands)
Period 2025 2024 Change Change %
I quarter 85,787 86,164 (377) -0.4%
II quarter 85,660 93,021 (7,361) -7.9%
I Half Year 171,447 179,185 (7,738) -4.3%
III quarter 88,017 97,281 (9,264) -9.5%
CONSOLIDATED
IV quarter 85,759 93,880 (8,121) -8.7%
FINANCIAL STATEMENTS
II Half Year 173,776 191,161 (17,385) -9.1%
FY 2025 345,223 370,346 (25,123) -6.8%
Revenues from sales and services in 2025 amounted to €345,223 thousand, decreasing by €25,123 thousand (-6.8%) compared to 2024. This decrease is mainly attributable
to foreign exchange differences, which had a negative impact of €23,655 thousand (-6.4%), due to the weakening of the Australian and New Zealand dollars. Organic
performance contributed negatively for €1,046 thousand (-0.3%), and the change in perimeter had an overall negative impact of €422 thousand (-0.1%): the contribution
from acquisitions was more than offset by the initial network optimisation measures implemented under the Fit4Growth program, which led to the closure of certain
underperforming hearing centres and to a significant rationalisation of indirect sales channel activities of the Chinese subsidiary Hangzhou Amplifon Hearing Aid Co. Ltd.
STATEMENT
In the fourth quarter, revenues from sales and services amounted to €85,759 thousand, decreasing by €8,121 thousand (-8.7%), mainly attributable to foreign exchange
differences, which had a negative impact of €7,880 thousand (-8.4%). The change in perimeter had a negative impact of €975 thousand (-1.1%): the contribution from
CONSOLIDATED SUSTAINABILITY
acquisitions in the Chinese and Australian markets was partially offset by the effect of the above-mentioned disposals, while organic performance contributed positively for
€734 thousand (+0.8%).
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
GROSS OPERATING PROFIT (LOSS) (EBITDA)
(€ thousands)
FY 2025 FY 2024 Change Change %
Gross operating profit (loss) (EBITDA) 511,645 561,090 (49,445) -8.8%
Gross operating profit (loss) (EBITDA) Adjusted 540,435 566,052 (25,617) -4.5%
(€ thousands)
CONSOLIDATED
FINANCIAL STATEMENTS
Fourth quarter 2025 Fourth quarter 2024 Change Change %
Gross operating profit (loss) (EBITDA) 121,200 153,278 (32,078) -20.9%
Gross operating profit (loss) (EBITDA) Adjusted 145,457 154,388 (8,931) -5.8%
Gross operating profit (EBITDA) amounted to €511,645, a decline of €49,445 thousand (-8.8%) with respect to the comparison period. The EBITDA margin came to 21.4%, 1.9
p.p. lower than in the comparison period.
STATEMENT
The change compared to the previous period is attributable to the effect of lower operating leverage, the dilution resulting from the acceleration of growth of Miracle-Ear’s
direct network in the United States, the geographical mix of the EMEA area and higher marketing investments aimed at further strengthening the Group’s distinctive assets.
CONSOLIDATED SUSTAINABILITY
The result for the period was affected for €28,790 thousand by items (income and expenses) that are unusual, infrequent or not related to the operating performance
(detailed in the Alternative Performance Indicators section), mainly attributable to the Fit4Growth program. 2024 financial year was affected by these items for €4,962
thousand.
Net of these items, adjusted EBITDA for 2025 amounted to €540,435 thousand, down €25,617 thousand (-4.5%) compared to the same period last year. EBITDA Adjusted
margin was 22.6%, down 0.9 percentage points compared to the same period last year.
In the fourth quarter alone, EBITDA amounted to €121,200 thousand, down €32,078 thousand (-20.9%) compared to the same period of the previous year. EBITDA margin
REPORT
was 18.6%, down 4.5 percentage points compared to the same period of the previous year.
ON OPERATIONS
The fourth quarter result was impacted for €24,257 thousand by items (income and expenses) that are unusual, infrequent or not related to the operating performance
(detailed in the Alternative Performance Indicators section), mainly attributable to the Fit4Growth program. It should be noted that the result for FY 2024 was impacted
by such items for €1,110 thousand.
Net of these items, adjusted EBITDA for the fourth quarter of 2025 amounted to €145,457 thousand, down €8,931 thousand (-5.8%) compared to the same period last year.
EBITDA Adjusted margin was 22.3%, down -0.9 percentage points compared to the same period last year.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
The breakdown of EBITDA by geographic area is shown below.
(€ thousands)
FY 2025 EBITDA Margin FY 2024 EBITDA Margin Change Change %
EMEA 400,489 25.8% 413,314 27.0% (12,825) -3.1%
Americas 109,623 22.1% 129,568 25.5% (19,945) -15.4%
Asia Pacific 80,053 23.2% 96,649 26.1% (16,596) -17.2%
(*)
Corporate (78,520) -3.3% (78,441) -3.3% (79) -0.1%
Total 511,645 21.4% 561,090 23.3% (49,445) -8.8%
(*) Centralized costs are shown as a percentage of the Group’s total sales.
CONSOLIDATED
FINANCIAL STATEMENTS
(€ thousands)
Fourth quarter 2025 EBITDA Margin Fourth quarter 2024 EBITDA Margin Change Change %
EMEA 98,056 22.5% 105,918 24.7% (7,862) -7.4%
Americas 26,472 20.4% 38,566 27.4% (12,094) -31.4%
Asia Pacific 15,943 18.6% 23,698 25.2% (7,755) -32.7%
(*)
Corporate (19,271) -3.0% (14,904) -2.2% (4,367) -29.3%
Total 121,200 18.6% 153,278 23.1% (32,078) -20.9%
STATEMENT
(*) Centralized costs are shown as a percentage of the Group’s total sales.
The breakdown of EBITDA Adjusted by geographic area is shown below.
CONSOLIDATED SUSTAINABILITY
(€ thousands)
FY 2025 EBITDA Adjusted Margin FY 2024 EBITDA Adjusted Margin Change Change %
EMEA 412,781 26.6% 417,501 27.3% (4,720) -1.1%
Americas 116,356 23.5% 126,940 25.0% (10,584) -8.3%
Asia Pacific 85,944 24.9% 97,084 26.2% (11,140) -11.5%
REPORT
(*)
Corporate (74,646) -3.1% (75,473) -3.1% 827 1.1%
ON OPERATIONS
Total 540,435 22.6% 566,052 23.5% (25,617) -4.5%
(*) Centralized costs are shown as a percentage of the Group’s total sales.
(€ thousands)
Fourth quarter 2025 EBITDA Adjusted Margin Fourth quarter 2024 EBITDA Adjusted Margin Change Change %
EMEA 107,501 24.6% 107,523 25.0% (22) 0.0%
Americas 33,777 26.0% 37,778 26.8% (4,001) -10.6%
Asia Pacific 20,945 24.4% 23,847 25.4% (2,902) -12.2%
(*)
Corporate (16,766) -2.6% (14,760) -2.2% (2,006) -13.6%
AMPLIFON
AT A GLANCE
Total 145,457 22.3% 154,388 23.2% (8,931) -5.8%
(*) Centralized costs are shown as a percentage of the Group’s total sales.
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ANNUAL REPORT 2025
EUROPE, MIDDLE EAST AND AFRICA AMERICAS
Gross operating profit (EBITDA) amounted to €400,489 thousand in 2025, a decrease Gross operating profit (EBITDA) amounted to €109,623 thousand in 2025, a decrease
of €12,825 thousand (-3.1%) with respect to the comparison period. The EBITDA of €19,945 thousand (-15.4%) with respect to the comparison period. The EBITDA
margin came to 25.8%, a decrease of 1.2 p.p. compared to 2024. adjusted margin came to 22.1%, a decrease of 3.4 p.p. compared to 2024.
The result for the reporting period was affected for € 12,292 thousand by items The result for the reporting period was affected for €6,733 thousand by items
(income and expenses) that are unusual, infrequent or not related to the operating (income and expenses) that are unusual, infrequent or not related to the operating
performance (detailed in the Alternative Performance Indicators section). The impact performance (detailed in the Alternative Performance Indicators section). The impact
of these items amounted to €4,187 thousand in 2024. of these items amounted to €2,628 thousand in 2024.
CONSOLIDATED
Net of these items, adjusted EBITDA amounted to €412,781 thousand in 2025, a Net of these items, adjusted EBITDA amounted to €116,356 thousand in 2025, €10,584
FINANCIAL STATEMENTS
decrease of € 4,720 thousand (-1.1%) with respect to the comparison period. The thousand lower (-8.3%) with respect to the comparison period. The EBITDA adjusted
EBITDA adjusted margin was 0.7 p.p. lower than in the comparison period, coming margin was 1.5 p.p. lower than in the comparison period, coming in at 23.5%.
in at 26.6%.
In the fourth quarter alone, EBITDA was €12,094 thousand (-31.4%) lower than in the
In the fourth quarter alone, EBITDA was €7,862 thousand (-7.4%) lower than in the comparison period coming in at €26,472 thousand. The EBITDA margin was 20.4%,
comparison period coming in at €98,056 thousand. The EBITDA margin was 2.2 p.p. 7.0 p.p. lower than in the comparison period.
lower than in the comparison period coming in at 22.5%.
The result for the reporting period was affected for €6,733 thousand by items
The fourth quarter result was affected for €9,445 thousand by items (income and (income and expenses) that are unusual, infrequent or not related to the operating
STATEMENT
expenses) that are unusual, infrequent or not related to the operating performance. performance (detailed in the Alternative Performance Indicators section). The impact
The impact of these items amounted to €1,605 thousand in 2024. of these items amounted to €2,628 thousand in 2024.
CONSOLIDATED SUSTAINABILITY
Net of these items, adjusted EBITDA came to € 107,501 thousand in the fourth quarter Net of these items, adjusted EBITDA came to €33,777 thousand in the fourth quarter
in line with the comparison period. The EBITDA adjusted margin was 0.4 p.p. lower of 2025, a decrease of €4,001 thousand (-10.6%) against the comparison period. The
than in the comparison period, coming in at 24.6%. EBITDA adjusted margin was 0.8 p.p. lower than in the comparison period, coming
in at 26.0%.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
ASIA PACIFIC CORPORATE
Gross operating profit (EBITDA) amounted to €80,053 thousand in 2025, a decrease In 2025 the net cost of centralized corporate functions (corporate bodies, general
of €16,596 thousand (-17.2%) with respect to the comparison period. The EBITDA management, business development, procurement, treasury, legal affairs, human
margin came to 23.2%, a decrease of 2.9 p.p. compared to 2024. resources, IT systems, global marketing and internal audit) which do not qualify
as operating segments under IFRS 8 amounted to €78,520 thousand (-3.3% of the
The result for the reporting period was affected for €5,891 thousand by items Group’s revenues from sales and services), substantially in line with the comparative
(income and expenses) that are unusual, infrequent or not related to the operating period of the previous year.
performance (detailed in the Alternative Performance Indicators section). The impact
of these items amounted to €435 thousand in 2024. The result for the reporting period was affected for €3,874 thousand by items
(income and expenses) that are unusual, infrequent or not related to the operating
CONSOLIDATED
Net of these items, adjusted EBITDA amounted to €85,944 thousand in 2025, a performance (detailed in the Alternative Performance Indicators section). The 2024
FINANCIAL STATEMENTS
decrease of €11,140 thousand (-11.5%) with respect to the comparison period. The result was affected by these items for €2,968 thousand.
EBITDA adjusted margin was -1.3 p.p. lower than in the comparison period, coming
in at 24.9%. Net of these items, costs were €827 thousand (-1.1%) lower with the margin in line
with the comparison period at 3.1%.
In the fourth quarter alone, EBITDA was €7,755 thousand (-32.7%) lower than in the
comparison period coming in at €15,943 thousand. The EBITDA margin was 18.6%, In the fourth quarter corporate costs amounted €19,271 thousand (-3.0% of the
6.6 p.p. lower than in the comparison period. Group’s revenues from sales and services), an increase of €4,367 thousand (+29.3%)
compared to the fourth quarter of 2024.
In the fourth quarter alone, the result was affected for €5,002 thousand by items
STATEMENT
(income and expenses) that are unusual, infrequent or not related to the operating The result for the period was affected for €2,505 thousand by items (income and
performance. The result of 2024 was affected by these items for €149 thousand. expenses) that are unusual, infrequent or not related to the operating performance.
The result of 2024 was affected by these items for €144 thousand.
CONSOLIDATED SUSTAINABILITY
Net of these items, adjusted EBITDA came to €20,945 thousand in the fourth quarter
of 2025, a decrease of €2,902 thousand (-12.2%) against the comparison period. The Net of these items, costs were €2,006 thousand (+13.6%) higher, with the margin -0.4
EBITDA adjusted margin was 1.0 p.p. lower than in the comparison period, coming in p.p lower at -2.6%.
at 24.4%.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
OPERATING PROFIT (LOSS) (EBIT)
(€ thousands)
FY 2025 FY 2024 Change Change %
Operating profit (loss) (EBIT) 196,568 256,814 (60,246) -23.5%
Operating profit (loss) (EBIT) Adjusted 281,301 313,844 (32,543) -10.4%
(€ thousands)
CONSOLIDATED
Fourth quarter 2025 Fourth quarter 2024 Change Change %
FINANCIAL STATEMENTS
Operating profit (loss) (EBIT) 43,289 69,274 (25,985) -37.5%
Operating profit (loss) (EBIT) Adjusted 82,198 84,932 (2,734) -3.2%
Operating profit (EBIT) amounted to €196,568 thousand in 2025, a decrease of €60,246 thousand (-23.5%) with respect to the comparison period. The EBIT margin came to
8.2%, 2.5 p.p. lower than in the comparison period.
With respect to EBITDA, EBIT reflects higher depreciation and amortisation, deriving from investments made in previous years relating to network expansion, innovation
STATEMENT
and digital transformation, as well as higher impairment losses on property, plant and equipment, intangible assets and right-of-use assets following the closure of
underperforming hearing care centres under Fit4Growth program, as well as to higher amortisation of right-of-use assets the initial recognition of assets in accordance with
Purchase Price Allocation accounting.
CONSOLIDATED SUSTAINABILITY
The result for the period was impacted for €84,733 thousand by items (income and expenses) that are unusual, infrequent or not related to the operating performance and,
in addition to what has already been described in relation to EBITDA, mainly refers to the effect of amortisation from Purchase Price Allocation and impairment losses related
to the Fit4Growth program. Full details of these items are summarised in the section Alternative Performance Measures, to which reference should be made. It should be
noted that the result for FY 2024 was impacted by such items for €57,030 thousand.
Net of these items, adjusted EBIT amounted to €281,301 thousand in 2025, a decrease of € 32,543 thousand (-10.4%) against the comparison period. The EBIT adjusted
margin was 1.3 p.p. lower than in the comparison period, coming in at 11.7%.
REPORT
ON OPERATIONS
In the fourth quarter alone EBIT amounted to €43,289 thousand, a decrease of €25,985 thousand (-37.5%) with respect to the comparison period. The EBIT margin came to
6.6%, -3.8 p.p. lower in the comparison period.
The result for the fourth quarter was affected for €38,909 thousand by items (income and expenses) that are unusual, infrequent or not related to the operating performance
(detailed in the section on Alternative Performance Indicators to which reference should be made). The 2024 result was affected by these items for €15,658 thousand.
Net of these items, Adjusted Operating result (EBIT) for the fourth quarter of 2025 amounted to €82,198 thousand, decreasing by €2,734 thousand (-3.2%) against the
comparative period. The EBIT Adjusted margin stood at 12.6%, down -0.2 percentage points against the comparative period.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
The breakdown of EBIT by geographic area is shown below.
(€ thousands)
FY 2025 EBIT Margin FY 2024 EBIT Margin Change Change %
EMEA 215,828 13.9% 240,853 15.7% (25,025) -10.4%
Americas 69,674 14.1% 92,033 18.1% (22,359) -24.3%
Asia Pacific 20,967 6.1% 34,239 9.2% (13,272) -38.8%
(*)
Corporate (109,901) -4.6% (110,311) -4.6% 410 0.4%
Total 196,568 8.2% 256,814 10.7% (60,246) -23.5%
(*) Centralized costs are shown as a percentage of the Group’s total sales.
CONSOLIDATED
(€ thousands)
FINANCIAL STATEMENTS
Fourth quarter 2025 EBIT Margin Fourth quarter 2024 EBIT Margin Change Change %
EMEA 49,777 11.4% 58,964 13.7% (9,187) -15.6%
Americas 18,598 14.3% 28,049 19.9% (9,451) -33.7%
Asia Pacific 2,019 2.4% 6,896 7.3% (4,877) -70.7%
(*)
Corporate (27,105) -4.2% (24,635) -3.7% (2,470) -10.0%
Total 43,289 6.6% 69,274 10.4% (25,985) -37.5%
(*) Centralized costs are shown as a percentage of the Group’s total sales.
STATEMENT
The breakdown of EBIT Adjusted by geographic area is shown below.
CONSOLIDATED SUSTAINABILITY
(€ thousands)
FY 2025 EBIT Adjusted Margin FY 2024 EBIT Adjusted Margin Change Change %
EMEA 265,454 17.1% 278,743 18.2% (13,289) -4.8%
Americas 83,121 16.8% 93,751 18.5% (10,630) -11.3%
Asia Pacific 38,753 11.2% 47,135 12.7% (8,382) -17.8%
(*)
Corporate (106,027) -4.4% (105,785) -4.4% (242) -0.2%
REPORT
Total 281,301 11.7% 313,844 13.0% (32,543) -10.4%
ON OPERATIONS
(*) Centralized costs are shown as a percentage of the Group’s total sales.
(€ thousands)
Fourth quarter 2025 EBIT Adjusted Margin Fourth quarter 2024 EBIT Adjusted Margin Change Change %
EMEA 69,411 15.9% 69,233 16.1% 178 0.3%
Americas 27,727 21.4% 28,407 20.2% (680) -2.4%
Asia Pacific 9,660 11.3% 10,225 10.9% (565) -5.5%
(*)
Corporate (24,600) -3.8% (22,933) -3.5% (1,667) -7.3%
AMPLIFON
Total 82,198 12.6% 84,932 12.8% (2,734) -3.2%
AT A GLANCE
(*) Centralized costs are shown as a percentage of the Group’s total sales.
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ANNUAL REPORT 2025
EUROPE, MIDDLE EAST AND AFRICA AMERICAS
EBIT amounted to €215,828 thousand in 2025, a decrease of €25,025 thousand EBIT amounted to €69,674 thousand in 2025, a decrease of € 22,359 thousand
(-10.4%) with respect to the comparison period. The EBIT margin came to 13.9% (-1.8 (-24.3%) with respect to the comparison period. The EBIT margin came to 14.1%, 4.0
p.p. lower than in 2024). p.p. lower than in 2024.
The result for the reporting period was affected for €49,626 thousand by items The result for the reporting period was affected for €13,447 thousand by items
(income and expenses) that are unusual, infrequent or not related to the operating (income and expenses) that are unusual, infrequent or not related to the operating
performance (detailed in the Alternative Performance Indicators section). The 2024 performance (detailed in the Alternative Performance Indicators section). The 2024
result was affected by these items for €37,890 thousand. result was affected by these items for €1,718 thousand.
CONSOLIDATED
Net of these items, Adjusted Operating result (EBIT) for 2025 amounted to €265,454 Net of these items, adjusted EBIT was €83,121 thousand, a decrease of €10,630
FINANCIAL STATEMENTS
thousand, decreasing by €13,289 thousand (-4.8%) against the comparative period. thousand (-11.3%) with respect of 2025. The EBIT adjusted margin fell 1.7 p.p. against
EBIT Adjusted margin stood at 17.1%, down 1.1 percentage points against the the comparison period to 16.8%.
comparative period.
In the fourth quarter alone EBIT amounted to €18,598 thousand, a decrease of €9,451
In the fourth quarter alone EBIT amounted to €49,777 thousand, a decrease of €9,187 thousand (-33.7%) with respect to the comparison period. The EBIT margin came to
thousand (-15.6%) with respect to the comparison period. The EBIT margin came to 14.3%, 5.6 p.p. lower than in the comparison period.
11.4%, -2.3 p.p. lower than in the comparison period.
The result for the fourth quarter was affected for €9,129 thousand by items
The result for the fourth quarter was affected for €19,634 thousand by items (income and expenses) that are unusual, infrequent or not related to the operating
STATEMENT
(income and expenses) that are unusual, infrequent or not related to the operating performance. The 2024 result was affected by these items for €358 thousand.
performance. The 2024 result was affected by these items for €10,269 thousand.
Net of these items, adjusted EBIT came to €27,727 thousand in the fourth quarter of
CONSOLIDATED SUSTAINABILITY
Net of these items, adjusted EBIT came to €69,411 thousand in the fourth quarter of 2025, a decrease of €680 thousand (-2.4%) against the comparison period. The EBIT
2025, an increase of €178 thousand (+0.3%) against the comparison period. The EBIT adjusted margin rose by 1.2 p.p. against the comparison period to 21.4%.
adjusted margin fell 0.2 p.p. against the comparison period to 15.9%.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
ASIA PACIFIC CORPORATE
EBIT amounted to €20,967 thousand in 2025, a decrease of €13,272 thousand (-38.8%) The net Corporate costs at the EBIT level amounted to €109,901 thousand in 2025
with respect to the comparison period. The EBIT margin came to 6.1%, 3.1 p.p. lower (-4.6% of the revenues generated by the Group’s sales and services), in line with the
than in 2024. comparison period (€ 110,311 thousand).
The result for the reporting period was affected for €17,786 thousand by items The result for the reporting period was affected for €3,874 thousand by items
(income and expenses) that are unusual, infrequent or not related to the operating (income and expenses) that are unusual, infrequent or not related to the operating
performance (detailed in the Alternative Performance Indicators section). The 2024 performance (detailed in the Alternative Performance Indicators section). The 2024
result was affected by these items for €12,896 thousand. result impacted by these items for €4,526 thousand.
CONSOLIDATED
Net of these items, adjusted EBIT was €38,753 thousand, a decrease of €8,382 Net of these items, the increase of Corporate costs at the EBIT level amounted to
FINANCIAL STATEMENTS
thousand (-17,8%) against the comparison period. The EBIT adjusted margin fell -1.5 €242 thousand (+0.2%). The EBIT adjusted margin was in line with the comparison
p.p. against the comparison period to 11.2%. period, coming in at -4.4%.
In the fourth quarter alone EBIT amounted to €2,019 thousand, a decrease of €4,877 In the fourth quarter alone, the net corporate costs amounted to €27,105 thousand
thousand (-70.7%) with respect to the comparison period. The EBIT margin came to (-4.2% of the Group’s revenues from sales and services), an increase of €2,470
2.4%, 4.9 p.p. lower than in the comparison period. thousand (+10.0%) compared to the fourth quarter of 2024.
The result for the fourth quarter was affected for €7,641 thousand by items In the fourth quarter alone, the result for the reporting period was affected for €2,505
(income and expenses) that are unusual, infrequent or not related to the operating thousand by items (income and expenses) that are unusual, infrequent or not related
STATEMENT
performance. The 2024 result was affected by these items for €3,329 thousand. to the operating performance (detailed in the section on Alternative Performance
Indicators to which reference should be made). The 2024 result impacted by these
Net of these items, adjusted EBIT came to €9,660 thousand in the fourth quarter of items for €1,702 thousand.
CONSOLIDATED SUSTAINABILITY
2025, a decrease of €565 thousand (-5,5%) against the comparison period. The EBIT
adjusted margin rose by 0.4 p.p. against the comparison period to 11.3%. Net of these items, costs were €1,667 thousand (+7.3%) higher. The EBIT adjusted
margin came to -3.8%, showing a decrease of -0.3 p.p. against the comparison period.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
PROFIT BEFORE TAXES
(€ thousands)
FY 2025 FY 2024 Change Change %
Profit before taxes 131,785 196,780 (64,995) -33.0%
Profit before taxes Adjusted 217,640 254,669 (37,029) -14.5%
(€ thousands)
CONSOLIDATED
Fourth quarter 2025 Fourth quarter 2024 Change Change %
FINANCIAL STATEMENTS
Profit before taxes 26,340 52,838 (26,498) -50.2%
Profit before taxes Adjusted 66,650 69,429 (2,779) -4.0%
Profit before tax amounted to €131,785 thousand in 2025, a decrease of €64,995 thousand (-33.0%) against the comparison period, with a margin of 5.5% (-2.7 p.p. with
respect to the comparison period).
Total financial expenses increased by €4,749 thousand compared to 2024, mainly due to higher interest expenses on leases, higher interest expenses resulting from
STATEMENT
increased net financial debt, the impact of foreign exchange differences following the significant exchange rate fluctuations during the period, partially offset by the lower
negative impact of inflation accounting on the Argentine subsidiary, and lower financial income in 2025 coming from the accounting of the deferred payments related to
superbonus credits in accordance with Articles 119 and 121 of Legislative Decree 34/2020.
CONSOLIDATED SUSTAINABILITY
The result for the period was impacted for €85,855 thousand by items (income and expenses) that are unusual, infrequent or not related to the operating performance
(detailed in the Alternative Performance Indicators section). In addition to what has already been described in relation to Operating result (EBIT), a net negative effect of
€1,122 thousand is recognised, as detailed in the section Alternative Performance Measures, to which reference should be made. The 2024 result was affected by these items
for €57,889 thousand.
Net of these items, the adjusted profit before tax in 2025 was €37,029 thousand (-14.5%) lower, coming in at €217,640 thousand. The margin came to 9.1%, a decrease of -1.5
p.p. against the comparison period.
REPORT
ON OPERATIONS
In the fourth quarter alone, profit before tax amounted to €26,340 thousand, a decrease of €26,498 thousand (-50.2%) against the comparison period. The margin came to
4.0% (-4.0 p.p. against the comparison period). Net financial expenses were higher at €513 thousand.
The result for the quarter was affected for €40,310 thousand by items (income and expenses) that are unusual, infrequent or not related to the operating performance. The
2024 result was affected by these items for €16,591 thousand.
Net of these items, adjusted profit before tax was €66,650 thousand, a decrease of €2,779 thousand (-4.0%). The margin was 0.2 p.p. lower than in the comparison period,
coming in at 10.2%.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
GROUP NET PROFIT
(€ thousands)
FY 2025 FY 2024 Change Change %
Net profit (loss) attributable to the Group 91,334 145,374 (54,040) -37.2%
Net profit (loss) attributable to the Group Adjusted 159,161 188,131 (28,970) -15.4%
(€ thousands)
CONSOLIDATED
Fourth quarter 2025 Fourth quarter 2024 Change Change %
FINANCIAL STATEMENTS
Net profit (loss) attributable to the Group 16,911 41,193 (24,282) -58.9%
Net profit (loss) attributable to the Group Adjusted 49,546 53,803 (4,257) -7.9%
The Group’s portion of net profit came to €91,334 thousand in 2025, a decrease of €54,040 thousand (-37.2%) against the comparison period with the profit margin down
2.2 p.p. at 3.8%.
The result for the period was impacted for €67,827 thousand by items (income and expenses) that are unusual, infrequent or non-not related to the operating performance
STATEMENT
(detailed in the Alternative Performance Indicators section). In addition to the charges of €85,855 thousand already described in relation to Profit before taxes, net of their
tax effect of €21,859 thousand, a reassessment of deferred taxation in Australia and Germany resulted in a net non-cash charge of €3,831 thousand. The 2024 result was
affected by these items for €57,889 thousand, net of the related tax effect of €15,132 thousand.
CONSOLIDATED SUSTAINABILITY
Net of these items, the Group’s adjusted portion of net profit amounted to €159,161 thousand in the 2025, €28,790 thousand (-15.4%) lower than in the comparison period.
The Group net profit adjusted margin was 1.2 p.p. lower than in the comparison period at 6.6%.
The tax rate for the period stood at 30.5%, compared to 26.0% in the comparative period. The change is mainly attributable, on the one hand, to business performance and,
on the other, to the absence of the positive effect from exempt income (net of non-deductible costs) and from the alignment to the outcomes of the tax returns from which
the Group benefited in 2024.
REPORT
The adjusted tax rate in the period came to 26.8% compared to 26.1% of 2024.
ON OPERATIONS
In the fourth quarter alone, the Group’s portion of net profit was €16,911 thousand, €24,282 thousand (-58.9%) lower than in the comparison period and the profit margin
came in at -3.6 p.p.
The result for the period was impacted for €32,635 thousand by items (income and expenses) that are unusual, infrequent or not related to the operating performance
(detailed in the Alternative Performance Indicators section). In addition to the charges of €40,310 thousand already described in relation to Profit before taxes, net of their
tax effect of €9,727 thousand, a reassessment of deferred taxation in Australia and Germany resulted in a net non-cash charge of €2,052 thousand. The 2024 result was
affected by these items for €16,591 thousand, net of the related tax effect of €3,981 thousand.
Net of these items, the adjusted portion of the Group’s profit before tax amounted to €49,546 thousand in the fourth quarter of 2025, a decrease of €4,257 thousand (-7.9%).
AMPLIFON
AT A GLANCE
The Group net profit adjusted margin was 0.5 p.p. lower than in the comparison period, coming in at 7.6%.
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ANNUAL REPORT 2025
BALANCE SHEET REVIEW
(*)
CONSOLIDATED BALANCE SHEET BY GEOGRAPHICAL AREA
(€ thousands) 12/31/2025
EMEA Americas APAC Eliminations Total
Goodwill 1,059,123 293,920 574,172 - 1,927,215
Non-competition agreements, trademarks, customer lists and lease rights 152,578 28,042 40,441 - 221,061
Software, licenses, other intangible fixed assets, fixed assets in progress and advances 121,549 27,988 10,123 - 159,660
Property, plant, and equipment 159,764 40,501 36,817 - 237,082
Right-of-use assets 361,779 44,436 55,823 - 462,038
CONSOLIDATED
Financial fixed assets 975 5,629 225 - 6,829
FINANCIAL STATEMENTS
Other non-current financial assets 36,527 2,888 1,630 - 41,045
Non-current assets 1,892,295 443,404 719,231 - 3,054,930
Inventories 63,134 10,261 9,057 - 82,452
Trade receivables 252,207 50,445 14,081 (94,923) 221,810
Other receivables 82,767 19,890 10,766 (188) 113,235
Current assets (A) 398,108 80,596 33,904 (95,111) 417,497
Operating assets 2,290,403 524,000 753,135 (95,111) 3,472,427
Trade payables (331,245) (93,033) (37,122) 94,923 (366,477)
Other payables (302,544) (37,044) (34,934) 188 (374,330)
STATEMENT
Provisions for risks and charges (current portion) (2,039) (837) (4,583) - (7,459)
Current liabilities (B) (635,824) (130,914) (76,639) 95,111 (748,266)
CONSOLIDATED SUSTAINABILITY
Net working capital (A) - (B) (237,716) (50,318) (42,735) - (330,769)
Derivative instruments 1,445 - - - 1,445
Deferred tax assets 51,804 7,670 15,433 - 74,907
Deferred tax liabilities (58,993) (26,816) (6,851) - (92,660)
Provisions for risks and charges (non-current portion) (12,649) (1,515) (347) - (14,511)
Liabilities for employees’ benefits (non-current portion) (11,725) (22) (733) - (12,480)
Loan fees 2,814 - - - 2,814
Other non-current liabilities (152,779) (12,041) (2,512) - (167,332)
REPORT
Asset and liabilities held for sale 13,980 - - - 13,980
ON OPERATIONS
NET INVESTED CAPITAL 1,488,476 360,362 681,486 - 2,530,324
Group net equity 998,214
Minority interests 311
Total net equity 998,525
Net medium and long-term financial indebtedness 987,968
Net short-term financial indebtedness 57,515
Total net financial indebtedness 1,045,483
Lease liabilities 381,266 48,525 56,525 - 486,316
Total lease liabilities & net financial indebtedness 1,531,799
AMPLIFON
NET EQUITY, LEASE LIABILITIES AND NET FINANCIAL INDEBTEDNESS 2,530,324
AT A GLANCE
(*) The balance sheet items are analyzed by geographical area without separation of the Corporate structures that are natively included in EMEA.
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ANNUAL REPORT 2025
(€ thousands) 12/31/2024
EMEA Americas APAC Eliminations Total
Goodwill 1,031,163 313,631 600,701 - 1,945,495
Non-competition agreements, trademarks, customer lists and lease rights 176,203 31,101 52,143 - 259,447
Software, licenses, other intangible fixed assets, fixed assets in progress and advances 127,637 32,008 9,268 - 168,913
Property, plant, and equipment 168,319 41,075 44,530 - 253,924
Right-of-use assets 381,119 49,770 61,175 - 492,064
CONSOLIDATED
Financial fixed assets 17,326 6,890 256 - 24,472
FINANCIAL STATEMENTS
Other non-current financial assets 36,942 2,640 1,850 - 41,432
Non-current assets 1,938,709 477,115 769,923 - 3,185,747
Inventories 71,792 11,777 9,611 - 93,180
Trade receivables 233,432 66,043 15,120 (87,841) 226,754
Other receivables 93,370 16,633 5,489 (188) 115,304
Current assets (A) 398,594 94,453 30,220 (88,029) 435,238
Operating assets 2,337,303 571,568 800,143 (88,029) 3,620,985
Trade payables (343,885) (70,137) (50,919) 87,841 (377,100)
STATEMENT
Other payables (287,489) (45,154) (41,817) 188 (374,272)
Provisions for risks and charges (current portion) (1,787) (616) - - (2,403)
Current liabilities (B) (633,161) (115,907) (92,736) 88,029 (753,775)
CONSOLIDATED SUSTAINABILITY
Net working capital (A) - (B) (234,567) (21,454) (62,516) - (318,537)
Derivative instruments 3,680 - - - 3,680
Deferred tax assets 56,435 5,762 15,135 - 77,332
Deferred tax liabilities (66,211) (23,234) (10,048) - (99,493)
Provisions for risks and charges (non-current portion) (18,896) (1,158) (871) - (20,925)
Liabilities for employees’ benefits (non-current portion) (14,753) - (704) - (15,457)
Loan fees 3,452 - - - 3,452
REPORT
Other non-current liabilities (171,840) (14,740) (2,853) - (189,433)
ON OPERATIONS
NET INVESTED CAPITAL 1,496,008 422,291 708,067 - 2,626,366
Group net equity 1,150,002
Minority interests 222
Total net equity 1,150,224
Net medium and long-term financial indebtedness 960,387
Net short-term financial indebtedness 1,418
Total net financial indebtedness 961,805
Lease liabilities 398,120 53,845 62,372 - 514,337
Total lease liabilities & net financial indebtedness 1,476,142
NET EQUITY, LEASE LIABILITIES AND NET FINANCIAL INDEBTEDNESS 2,626,366
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
INVESTMENTS NON-CURRENT ASSETS
In 2025 Amplifon Group continued with its growth strategy and invested more than Non-current assets amounted to €3,054,930 thousand as at 31 December 2025, a
€116 million. decrease of €130,817 thousand with respect to the €3,185,747 thousand recorded as
at 31 December 2024.
During FY 2025, the Group continued its investment program in innovation and
digitalisation, focusing resources on stabilising the systems and technological The changes in the period are explained by:
infrastructures developed in previous years, with the aim of increasing control over
operating activities. These initiatives include the consolidation of the Symphony • €81,290 thousand, by acquisitions;
project (focused on delivering a highly personalised customer experience) in Spain • €138,280 thousand, by right-of-use assets acquired in the reporting period and for
and Belgium, the start of implementation activities in Australia, and the optimisation the renewals of existing leases and network expansion;
CONSOLIDATED
of in-store systems and tools supporting the Amplifon Product Experience and the • €118,409 thousand, by investments in plant, property and equipment (€56,394
FINANCIAL STATEMENTS
Next protocol. This effort was further reflected in improvements to operating and thousand) relating primarily to the opening of new clinics and the renewal of
back-office processes through the exploration of potential solutions enabled by AI, existing ones, as well as the purchase of hardware needed to implement Group IT
with attention also to systems aimed at streamlining procurement, marketing and projects, and in intangible assets (€62,015 thousand) relating to the development
Group administration, and to the centralisation of purchasing. Total investments in of IT systems, new front-office solutions, and the ongoing implementation and
this area reached approximately €73 million. standardization of the Group’s cloud-based ERP system;
• €315,077 thousand, by amortization, depreciation and impairment, including
In addition, the Group continued the development of the distribution network by amortization of the right-of-use assets and the amortization of intangible assets
renewing and relocating existing points of sale for a total investment of almost €43 allocated as a result of business combinations;
million. • €94,158 thousand, by the negative impact of exchange differences, which had the
STATEMENT
largest impact on goodwill;
• €59,561 thousand, relates to other negative changes, mainly attributable to non-
current assets of the UK subsidiaries and the investment in the joint venture
CONSOLIDATED SUSTAINABILITY
Comfoor B.V., which were reclassified as assets held for sale (€31,073 thousand).
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
The breakdown of non-current assets by geographic area is shown below.
(€ thousands)
12/31/2025 12/31/2024 Change
Goodwill 1,059,123 1,031,163 27,960
Non-competition agreements, trademarks, customer lists and lease rights 152,578 176,203 (23,625)
Software, licenses, other intangible fixed assets, fixed assets in progress and advances 121,549 127,637 (6,089)
Tangible assets 159,764 168,319 (8,555)
(*)
EMEA
Right-of-use assets 361,779 381,119 (19,340)
CONSOLIDATED
Financial fixed assets 975 17,326 (16,351)
FINANCIAL STATEMENTS
Other non-current financial assets 36,527 36,942 (415)
Non-current assets 1,892,295 1,938,709 (46,415)
Goodwill 293,920 313,631 (19,711)
Non-competition agreements, trademarks, customer lists and lease rights 28,042 31,101 (3,058)
Software, licenses, other intangible fixed assets, fixed assets in progress and advances 27,988 32,008 (4,020)
Tangible assets 40,501 41,075 (574)
Americas
Right-of-use assets 44,436 49,770 (5,334)
STATEMENT
Financial fixed assets 5,629 6,890 (1,261)
Other non-current financial assets 2,888 2,640 249
CONSOLIDATED SUSTAINABILITY
Non-current assets 443,404 477,115 (33,710)
Goodwill 574,172 600,701 (26,529)
Non-competition agreements, trademarks, customer lists and lease rights 40,441 52,143 (11,702)
Software, licenses, other intangible fixed assets, fixed assets in progress and advances 10,123 9,268 855
Tangible assets 36,817 44,530 (7,713)
Asia Pacific
Right-of-use assets 55,823 61,175 (5,352)
REPORT
Financial fixed assets 225 256 (31)
ON OPERATIONS
Other non-current financial assets 1,630 1,850 (220)
Non-current assets 719,231 769,923 (50,692)
Total 3,054,930 3,185,747 (130,817)
(*) The balance sheet items are analyzed by geographical area without separation of the Corporate structures that are natively included in EMEA.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
EUROPE, MIDDLE EAST AND AFRICA ASIA PACIFIC
Non-current assets amounted to €1,892,295 thousand as at 31 December 2025, a Non-current assets amounted to €719,231 thousand as at 31 December 2025, a
decrease of €46,415 thousand with respect to the €1,938,709 thousand recorded as decrease of €50,692 thousand with respect to the €769,923 thousand recorded as at
at 31 December 2024. 31 December 2024.
The change is explained for: The change is explained for:
• €54,846 thousand, by acquisitions made in the reporting period; • €7,388 thousand, by acquisitions made in the reporting period;
• €91,439 thousand, by right-of-use assets acquired in the year as a result of the • €33,368 thousand, by right-of-use assets acquired during the year as a result of the
renewal of existing leases and network expansion; renewal of existing leases and network expansion;
CONSOLIDATED
• €82,853 thousand, by investments in plant, property and equipment (€37,372 • €14,828 thousand, by investments in plant, property and equipment (€6,446
FINANCIAL STATEMENTS
thousand) and in intangible assets (€45,481 thousand); thousand) and in intangible assets (€8,382 thousand);
• €216,042 thousand, by amortization, depreciation and impairment, including • €59,086 thousand, by amortization and depreciation, including the amortization
amortization of the right-of-use assets and the amortization of intangible assets of the right of-use assets and intangible assets allocated as a result of business
allocated as a result of business combinations; combinations;
• €59,511 thousand, relates to other negative changes, mainly attributable to non- • €47,190 thousand relates to other negative changes attributable to early terminations
current assets of the UK subsidiaries and the investment in the joint venture Comfoor (€5,889 thousand) of lease contracts for store repositioning and for the closure of
B.V., which were reclassified as assets held for sale (€31,073 thousand), and to early hearing care centres under the Fit4Growth program, as well as to exchange rate
terminations (€12,449 thousand) of lease contracts following the closure of hearing fluctuations, with a predominant impact on goodwill.
care centres under the Fit4Growth program.
STATEMENT
AMERICAS
CONSOLIDATED SUSTAINABILITY
Non-current assets amounted to €443,404 thousand as at 31 December 2025, a
decrease of €33,710 thousand with respect to the €477,115 thousand recorded as at
31 December 2024.
The change is explained for:
• €19,056 thousand, by acquisitions made in the reporting period;
REPORT
• €13,473 thousand, by right-of-use assets acquired during the year as a result of the
ON OPERATIONS
renewal of existing leases and network expansion;
• €20,728 thousand, by investments in plant, property and equipment (€12,576
thousand) and in intangible assets (€8,152 thousand);
• €39,949 thousand, by amortization, depreciation and impairment, including
amortization of the right-of-use assets and the amortization of intangible assets
allocated as a result of business combinations;
• €47,018 thousand relates to negative changes mainly attributable to exchange rate
fluctuations, with a predominant impact on goodwill, and to early terminations
(€847 thousand) of lease contracts following the closure of hearing care centres
under the Fit4Growth program.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
NET INVESTED CAPITAL AMERICAS
Net invested capital amounted to €2,530,324 thousand as at 31 December 2025, a Net invested capital came to €360,362 thousand as at 31 December 2025, a decrease
decrease of €96,042 thousand against the €2,626,366 thousand recorded as at 31 of €61,929 thousand against the €422,291 thousand recorded as at 31 December
December 2024. 2024.
This decrease is attributable to the change in invested capital described above and to In addition to the decrease in invested capital described above, a reduction in working
the negative change in working capital, partially offset by a reduction in deferred tax capital was recorded.
liabilities, long-term provisions for risks and charges and other long-term liabilities.
Factoring without recourse in the reporting period, through premier factoring
The breakdown of net invested capital by geographic area is shown below. companies, involved trade receivables with a face value of €13,390 thousand (€5,239
CONSOLIDATED
thousand compared to the prior year).
FINANCIAL STATEMENTS
(€ thousands)
ASIA PACIFIC
12/31/2025 12/31/2024 Change
(*)
EMEA 1,488,476 1,496,008 (7,532)
Net invested capital came to €681,486 thousand as at 31 December 2025, a decrease
of €26,581 thousand against the €708,067 thousand recorded as at 31 December
Americas 360,362 422,291 (61,929)
2024.
Asia Pacific 681,486 708,067 (26,581)
Total 2,530,324 2,626,366 (96,042)
The change in invested capital described above was partially offset by an increase in
STATEMENT
net working capital and by a decrease in deferred tax liabilities.
(*) The balance sheet items are analyzed by geographical area without separation of the Corporate
structures that are natively included in EMEA.
Factoring without recourse in the reporting period, through premier factoring
CONSOLIDATED SUSTAINABILITY
companies, involved trade receivables with a face value of €12,408 thousand (€5,766
thousand compared to the prior year).
EUROPE, MIDDLE EAST AND AFRICA
Net invested capital came to €1,488,476 thousand as at 31 December 2025, an
decrease of €7,532 thousand against the €1,496,008 thousand recorded as at 31
December 2024.
REPORT
To the change in invested capital described above was added a slight reduction in
ON OPERATIONS
working capital, partially offset by a decrease in deferred tax liabilities and other
medium to long-term liabilities.
Factoring without recourse in the reporting period, through premier factoring
companies, involved trade receivables with a face value of €240,278 thousand
(€228,341 thousand in the same period of the prior year) and VAT credits with a face
value of €25,262 thousand (€19,771 compared to the prior year).
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
in the comparative period), resulted in an overall negative cash flow of €76,773
NET FINANCIAL INDEBTEDNESS thousand, compared to negative €104,307 thousand in 2024.
Free cash flow, net of the above-mentioned net cash outflows relating to unusual,
(€ thousands)
infrequent or unrelated items, amounted to €174,428 thousand compared to
€182,044 thousand in the previous year.
12/31/2025 12/31/2024 Change
Net medium and long-term financial indebtedness 987,968 960,386 27,582
It should be noted that during the first half of 2025 the last credit lines subject to
financial covenants matured and/or were repaid; accordingly, from June 2025 the
Net short-term financial indebtedness 366,397 290,253 76,144
Group is no longer subject to any financial covenants.
Cash and cash equivalents (308,882) (288,834) (20,048)
Net financial indebtedness excluding
During the reporting period 2025, Amplifon also refined the following operations
1,045,483 961,805 83,678
lease liabilities (A)
CONSOLIDATED
which are not subject to financial covenants:
FINANCIAL STATEMENTS
Lease liabilities – current portion 122,007 126,740 (4,733)
• in March 2025, Amplifon S.p.A. signed a 5-year, sustainability linked, credit facility
Lease liabilities – non-current portion 364,309 387,597 (23,288)
with Intesa Sanpaolo totaling €175 million, comprised of a €100 million revolving
Lease liabilities (B) 486,316 514,337 (28,021)
credit line and a €75 million long term loan. The new financing was used to refinance,
Net financial indebtedness (A+B) (C) 1,531,799 1,476,142 55,657
and increase, a pre-existing line expiring in 2026;
Group net equity (D) 998,214 1,150,002 (151,788) • in April 2025, Amplifon S.p.A. finalized a sustainability-linked facility with Banco
BPM for a total amount of €100 million, comprised of a €50 million revolving credit
Minority interests 311 222 89
line and a long-term credit line of the same amount. The new facility was used to
Net Equity (E) 998,525 1,150,224 (151,699)
refinance expiring credit lines;
Net financial indebtedness excluding
STATEMENT
• in June 2025, Amplifon S.p.A. signed a €75 million, 5-year, sustainability-linked,
1.05 0.84
lease liabilities /Group net equity (A/D)
credit facility with ING Italia;
Net financial indebtedness excluding
• in June 2025, Amplifon S.p.A. also signed a €50 million, 5-year, sustainability-linked
1.05 0.84
CONSOLIDATED SUSTAINABILITY
lease liabilities /Net equity (A/E)
facility with Banca Popolare di Sondrio, comprised of a €30 million revolving credit
Net financial indebtedness excluding
line and a €20 million long-term line. The new financing was used to refinance, and
1.92 1.63
(*)
lease liabilities /EBITDA for leverage calculation
increase, expiring credit lines;
• In July 2025, EIB issued a tranche of €75 million of the loan signed in 2023, bringing
(*) Net financial indebtedness excluding lease liabilities/EBITDA for the leverage calculation is the ratio of
the unused and still available portion to €150 million.
net financial indebtedness, excluding lease liabilities and short-term investments not cash equivalents, to
EBITDA for the last four quarters (determined with reference to usual, frequent or related to the operating
performance operations only, based on pro forma figures in case of significant changes to the structure of
As at 31 December 2025, the Group had cash and cash equivalents of €308,882
the Group).
thousand against total gross financial debt, excluding lease liabilities, of €1,354
REPORT
million.
ON OPERATIONS
Net financial debt, excluding lease liabilities, as at 31 December 2025 amounted to
€1,045,483 thousand, an increase of €83,678 thousand compared to 31 December Long-term debt, excluding lease liabilities, amounted to €987,968 thousand as at 31
2024. In 2025, free cash flow was positive for €159,909 thousand (compared to December 2025 (€960,386 thousand as at 31 December 2024), an increase of €27,582
€175,855 thousand in the previous year), after absorbing net operating investments thousand compared to 2024, net of the reclassification to short-term of the existing
of €116,724 thousand (€145,035 thousand in the comparative period). Net cash debt falling due within the next 12 months.
outflows for acquisitions (€62,246 thousand compared to €192,531 thousand in
2024), negative cash flows relating to the purchase of treasury shares (€108,207 The short-term debt amounted to €366,397 thousand, an increase of €76,144
thousand compared to €25,396 thousand in 2024), together with cash outflows thousand compared to €290,253 thousand as at 31 December 2024. Short-term
relating to dividend payments (€65,302 thousand compared to €65,593 thousand debt mainly comprises: the current portion of long-term bank loans (€204,164
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
thousand), bank borrowings relating to hot money accounts and other short-term The above elements together represent significant liquidity headroom for the Group.
lines (€148,639 thousand), accrued interest on the Eurobond (€3,463 thousand)
and on other bank loans (€4,476 thousand) as well as the best estimate of deferred Other available uncommitted credit lines amounted to €406 million, of which €262
payments for acquisitions (€5,792 thousand). million remains unutilized.
The chart below shows the debt maturities compared to: Interest payable on financial debt amounted to €38,994 thousand as at 31 December
2025 versus €38,618 thousand as at 31 December 2024.
• the €309 million in cash and cash equivalents;
• the €480 million unutilized portions of irrevocable credit lines; Interest payable on leases recognized in accordance with IFRS 16 amounted to
• the €150 million unutilized portion of the loan from the European Investment Bank €20,680 thousand versus €19,138 thousand as at 31 December 2024.
supporting investments in innovation and digitalization.
Interest receivable on bank deposits came to €3,946 thousand as at 31 December
CONSOLIDATED
2025 versus €3,878 thousand as at 31 December 2024.
FINANCIAL STATEMENTS
The reasons for the changes in net debt are described in the next section on the
statement of cash flows.
STATEMENT
Debt Maturity & Cash Equivalents at 12.31.2025
CONSOLIDATED SUSTAINABILITY
Liquidity
European Investment Bank Loan
Bilateral revolving committed medium-term lines undrawn
1,354
Hot money, bank overdraft and accrued interests
29.2
Debt for acquisitions and others
103.3
Bank Loans
186,5
0.2
Eurobond 26,7
122.4
Gross Debt
26.7
2.4
REPORT
118.9
ON OPERATIONS
350
21.7
0.8
111.8
5.3 0.3
2.8
60.4 8.3
1.0 12.3
2.9
8.3
152.2
2026 Q4
On Demand 2026 Q1 2026 Q2 2026 Q3 2027 2028 2029 2030-2034 Gross Debt
-309
-150
-480
AMPLIFONANCE
GL
A
AT
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CASH FLOW STATEMENT
The reclassified statement of cash flows shows the change in net financial indebtedness from the beginning to the end of the period. Pursuant to IAS 7, the consolidated
financial statements include a statement of cash flows that shows the change in cash and cash equivalents from the beginning to the end of the period.
(€ thousands)
FY 2025 FY 2024
OPERATING ACTIVITIES
Net profit (loss) attributable to the Group 91,334 145,374
Minority interests 217 196
Amortization, depreciation and impairment:
CONSOLIDATED
- Intangible fixed assets 106,178 108,446
FINANCIAL STATEMENTS
- Tangible fixed assets 69,285 62,686
- Right-of-use assets 139,614 131,586
- Goodwill - 1,558
Total amortization, depreciation and impairment 315,077 304,276
Provisions, other non-monetary items and gains/losses from disposals 14,144 18,103
Group’s share of the result of associated companies (224) (221)
Financial income charges 65,005 60,255
Current and deferred income taxes 40,235 51,210
Change in assets and liabilities:
STATEMENT
- Utilization of provisions (8,567) (2,837)
- (Increase) decrease in inventories 2,587 (2,465)
- Decrease (increase) in trade receivables (1,672) 3,133
CONSOLIDATED SUSTAINABILITY
- Increase (decrease) in trade payables (5,399) 6,681
- Changes in other receivables and other payables 6,740 (7,710)
Total change in assets and liabilities (8,567) (3,198)
Dividends received 295 147
Net interest charges (61,189) (57,367)
Taxes paid (44,697) (68,926)
Cash flow provided by (used in) operating activities before repayment of lease liabilities 413,886 449,849
REPORT
Repayment of lease liabilities (137,253) (128,959)
ON OPERATIONS
Cash flow generated from (absorbed) by operating activities 276,633 320,890
INVESTING ACTIVITIES:
Purchase of intangible fixed assets (62,015) (61,451)
Purchase of property, plant and equipment (56,394) (84,970)
Consideration from sale of tangible fixed assets and businesses 1,685 1,386
Cash flow generated from (absorbed) by investing activities (116,724) (145,035)
Cash flow generated from operating and investing activities (Free cash flow) 159,909 175,855
(*)
Free cash flow Adjusted 174,428 182,044
(**)
Business combinations (62,246) (192,531)
Net cash flow generated from acquisitions (62,246) (192,531)
AMPLIFON
AT A GLANCE
Cash flow generated from (absorbed) by investing activities and acquisitions (178,970) (337,566)
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(€ thousands)
FY 2025 FY 2024
FINANCING ACTIVITIES:
Treasury shares (108,207) (25,396)
Dividends (65,302) (65,593)
Fees paid on medium/long-term financing (1,788) (1,807)
Capital increases, third parties’ contributions and dividends paid by subsidiaries to third parties (101) (125)
Other non-current assets 962 5,290
Cash flow generated from (absorbed) by financing activities (174,436) (87,631)
Changes in net financial indebtedness net of lease liabilities (76,773) (69,245)
CONSOLIDATED
Net financial indebtedness at the beginning of the period net of lease liabilities (961,805) (852,130)
FINANCIAL STATEMENTS
Effect of exchange rate fluctuations on net financial debt (6,597) (5,368)
Effect on net financial position from the disposal of assets and assets/liabilities held for sale (308) -
Changes in net financial debt (76,773) (104,307)
Net financial indebtedness at the end of the period net of lease liabilities (1,045,483) (961,805)
(*) For details on the Alternative Performance Measures identified by the Group and how they were determined refer to the Alternative Performance Measures in this Financial Report.
(**) The item refers to the net cash flows used in the acquisition of businesses and equity investments.
STATEMENT
The change in net financial indebtedness of €76,773 thousand is attributable to:
CONSOLIDATED SUSTAINABILITY
(i) Investing activities:
- €118,409 capital expenditure on property, plant and equipment and intangible assets of thousand relating to new Front-Office solutions in Spain and Belgium, the start
of implementation activities in Australia, the optimization of in-store systems and tools supporting the Amplifon Product Experience and the Next protocol, the network
expansion and to ongoing implementation, standardization and homogenization of the Group cloud based ERP system;
- €62,246 thousand for acquisitions, including the impact of the acquired company’s debt and the best estimate of the earn-out linked to sales and profitability targets
payable over the next few years;
- €1,685 thousand of net proceeds from the disposal of assets of thousand.
(ii) Operating activities:
REPORT
- €61,189 thousand of interest payable on financial indebtedness and on leases recognized in accordance with IFRS 16;
ON OPERATIONS
- €44,697 thousand of payment of taxes amounting;
- €137,253 thousand payment of principle on lease contracts;
- €519,772 thousand cash flow generated by operating activities.
(iii) Financing activities:
- €108,207 thousand purchase in treasury shares;
- €65,302 thousand payment of dividends;
- €962 thousand positive variation in other non-current assets.
- €1,788 thousand payment of commissions on medium/long term financing;
- €101 thousand capital increases, third parties’ contributions and dividend paid by subsidiaries to third parties.
(iv) Net debt was also impacted by:
AMPLIFON
AT A GLANCE
- €6,597 thousand by exchange losses;
- €308 thousand by the disposal of business and assets/liabilities held for sale.
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CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFONANCE
GL
A
AT
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ACQUISITION OF COMPANIES
AND BUSINESSES
The Group continued with external growth in 2025 and acquired 248 clinics for a
total investment of €62,246 thousand, including the debt consolidated and the best
estimate of the earn-out linked to sales and profitability targets payable over the
next few years.
In 2025:
CONSOLIDATED
• 122 clinics were acquired in Poland;
FINANCIAL STATEMENTS
• 37 clinics were acquired in the United States;
• 35 clinics were acquired in Italy;
• 22 clinics were acquired in China;
• 13 clinics were acquired in France;
• 12 clinics were acquired in Germany;
• 4 clinics were acquired in Australia;
• 2 clinics were acquired in Canada;
• 1 clinic was acquired in Spain.
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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STATEMENT OF CHANGES BETWEEN THE NET EQUITY
AND THE RESULTS OF THE PARENT COMPANY AMPLIFON S.P.A.
AND THE NET EQUITY AND THE RESULTS OF THE GROUP
ST
FOR THE PERIOD AS AT DECEMBER 31 , 2025
This statement includes the impacts of Amplifon United Kingdom Limited and its subsidiaries and of the Dutch joint venture Comfoor B.V., accounted for in the consolidated
CONSOLIDATED
financial statements using the equity method. It should be noted that, as at 31 December 2025, in light of the disposal transactions completed in the first months of 2026,
FINANCIAL STATEMENTS
the related assets and liabilities were reclassified to the items “Assets held for sale” and “Liabilities held for sale”. For further details, reference is made to Note 29 “Assets
and liabilities held for sale” to the consolidated financial statements.
(€ thousands)
Net equity Net result
Net equity and year-end result as reported in the Parent company's financial statements 657,050 67,703
Elimination of carrying amount of consolidated investments:
STATEMENT
- Difference between carrying amount and the pro-quota value of net equity 462,422 -
- pro-quota results reported by the subsidiaries (97,951) (97,951)
CONSOLIDATED SUSTAINABILITY
- pro-quota results reported by investments valued at equity 2,231 224
Elimination of the effects of intercompany transactions:
- Elimination of impairment net of reversals of investments and intercompany receivables - 209,021
- Intercompany dividends - (85,193)
- Intercompany profits included in the year-end value of inventories net of fiscal effect (24,877) (2,253)
- Exchange differences and other changes (350) -
REPORT
Net equity and year-end result as stated in the consolidated financial statements 998,525 91,551
ON OPERATIONS
Minority equity and result for the year 311 217
Group net equity and result for the year 998,214 91,334
AMPLIFON
AT A GLANCE
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The Group’s Enterprise Risk Management Framework has six components:
RISK MANAGEMENT
• Risk Governance: structure through which the organization leads, conducts, and
Considering the importance of creating sustainable value for the stakeholders, we reports its risk management activities by defining the roles and responsibilities of
ensure that the way we carry out our business is consistent with our mission and the functions and bodies involved.
our strategic, operational and compliance objectives, by promoting an adequate risk • Risk Culture: values and attitude consistent with the organization’s risk management
management process as part of our business management. Sound risk management culture.
allows for better informed business decisions, reduces the gaps between actual • Risk Appetite: guidelines and indicators intended to support the achievement of the
results and targets, and can create a competitive advantage. Group’s objectives.
• Risk Assessment & Measurement: the process of identifying and assessing the
Our Enterprise Risk Management (ERM) model, updated and in line with the best Group’s main risks.
practices and international standards (e.g., Committee of Sponsoring Organization • Risk Management & Monitoring: activities aimed at mitigating, managing, monitoring
of Treadway Commission), as well as with the recommendations of the Corporate or accepting risks.
CONSOLIDATED
Governance Code, is aimed - through a structured and systematic risk assessment, • Risk Reporting: reporting of risks and related information to the main internal and
FINANCIAL STATEMENTS
monitoring and reporting process - at the effective management of the Group’s main external stakeholders, including the Chief Executive Officer, the Risk, Control and
risks, as well as at providing adequate information to the stakeholders involved. Sustainability Committee, and the Board of Directors.
The methodology is formalized within the Company regulations through specific Risk management activities are coordinated and facilitated by the Group Risk
policies and procedures (“Enterprise Risk Management Policy” approved by the Board Management Function, which supports the involved stakeholders (Countries,
of Directors), which promote the proactive and integrated management of risks, Regional Executive Vice Presidents, Corporate Executive Officers, selected Directors)
leveraging existing management systems and allowing an adequate information flow in the identification, assessment, management and monitoring of the Group’s main
to the administrative and control bodies. risks.
STATEMENT
The methodology entails the integration of the risks related to the main sustainability
topics, including climate change-related risks, within the ERM model, in line also with
the Corporate Sustainability Reporting Directive (CSRD) requirements. Such risks are
CONSOLIDATED SUSTAINABILITY
included in the financial materiality analysis as part of the Double Materiality exercise,
aimed at identifying the relevant sustainability topics for Amplifon for the purposes
of the Consolidated Sustainability Statement. The goal is to provide a complete
overview of the organization, supporting its resilience and ESG (Environmental,
Social and Governance) performance.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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The Enterprise Risk Assessment process, as outlined within the Enterprise Risk
Management Framework, is carried out annually, taking into account the Group’s
strategic guidelines, and includes a mid-year review during the financial year in order
to incorporate any updates regarding the risks to which the organization might be
exposed, while also integrating the results of any specific analyses carried out by
1
other Company’s functions (e.g., Climate Change Risk Assessment ).
The process includes also provides for the integration of medium and long- term
analyses (3-5 years and 10 years time horizons) into the Enterprise Risk Assessment
activities. The Group pays attention to monitoring possible trends and changes to
the reference context, which could potentially impact the business or the industry.
CONSOLIDATED
Reported below are the Group’s main risks, classified by relevance within the
FINANCIAL STATEMENTS
reference Risk Model categories, as well as, where applicable, the associated ESRS
2
Topical Standard for ESG purposes.
CONTEXTUAL BACKDROP
During the year, Amplifon continued to carefully monitor the developments related
to the macroeconomic situation, with particular focus on inflation and interest rates
trends, as well as to the increasingly unstable geopolitical context, both impacting
STATEMENT
demand, economic growth and consumer confidence. This reference context,
in addition to representing a specific risk factor, is interconnected with other risk
elements that characterize the Group.
CONSOLIDATED SUSTAINABILITY
Within the reference competitive landscape, characterized by increasing sector
consolidation and by vertical and horizontal integration dynamics observed
at international level, the Group continues its growth path, combining organic
development with external growth initiatives. In this regard, also extraordinary
transactions represent a structural element of the development model and contribute
to shaping its competitive positioning over the medium-long term. In this scenario,
M&A constitutes a significant component of the strategic and operational context,
REPORT
also in light of the managerial, operational and regulatory complexities typically
ON OPERATIONS
associated with such processes.
In carrying out its activities, Amplifon has also dedicated appropriate attention to
2
sustainability matters, including aspects related to climate change .
1. In accordance with the recommendations of the Task Force on Climate-related Financial Disclosure (TCFD).
2. For further information, refer to Section “Amplifon’s Double Materiality” of the Consolidated
AMPLIFON
Sustainability Statement. Please note that all ESG risks identified as material from the Double Materiality
AT A GLANCE
analysis (i.e., not only the ones presented in the current Section) have been taken into account for the
purposes of the Consolidated Sustainability Statement.
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EXTERNAL RISKS
External risks derive from factors exogenous to the Group.
With reference to the macroeconomic scenario, inflation and interest rates trends, as well as international economic policies (e.g., trade tariffs),
continue to influence, overall, economic growth, demand and various cost categories. Moreover, the current geopolitical context, affected by conflicts
evolutions and political changes in several countries, generates further elements of instability and uncertainty. In general, the hearing aid market has
Details historically demonstrated resilience even in times of economic crisis, in consideration of the importance and the non-discretionary nature of hearing
care, as well as of the presence of reimbursement and financing systems, which support access to hearing aids and services. However, the persistent
uncertainty and volatility of the macroeconomic and geopolitical environment influence, in general, consumer confidence, potentially leading to the
RISKS CONNECTED WITH
postponement of the purchase of a device that would still be necessary in the medium term.
THE MACROECONOMIC
AND GEOPOLITICAL
Amplifon operates in a market segment that has historically proven a lower sensitivity to fluctuations in the general economic cycle, albeit in not
CONTEXT
directly comparable contexts. Despite benefitting from a broad geographical coverage of its operating activities, the Group constantly monitors
the evolution of the macroeconomic and geopolitical environment and the related impact on the business as well as changes in the regulatory
Management
CONSOLIDATED
framework.
Measures
FINANCIAL STATEMENTS
Furthermore, the Group relies on considerable negotiation power in direct and indirect procurement, as well as on its supplier diversification
strategy in terms of sourcing and logistics. The Group also leverages on the negotiation of fixed rate financing agreements, while various efficiency
and productivity improvement actions are underway (e.g., Fit4Growth, labor cost, marketing expenses).
The competitive landscape has shown a trend of consolidation driven by both vertical and horizontal integration of hearing aid manufacturers, as
well as by the growth of market players, including Amplifon itself. For these reasons, and also in light of the current macroeconomic context, the
market may experience increasing competition.
The Group’s main competitors include specialty retailers (such as hearing aid manufacturers specialty chains, and, in certain countries, local
Details
independent players), non-specialty retailers (like optical chains, pharmacies and big box stores) which are generally low-cost providers, as well as
providers operating in sector specific insurance markets; moreover, emerging players with non-traditional solutions are also present.
It’s possible that these competitors may continue to pursue an expansion strategy, with potential impacts on market share and sales margins as well
EVOLUTION
as, in some cases, on the recruitment and retention of hearing care professionals and qualified store personnel.
STATEMENT
OF THE COMPETITIVE
LANDSCAPE Amplifon’s strategy continues to focus on strengthening brand recognition, high quality service standards, and on the in-depth understanding of
the consumer, also leveraging the quality of the available data, which enables a highly distinctive and innovative customer experience. Toward this
CONSOLIDATED SUSTAINABILITY
end, the Group applies sales protocols aimed at customer service excellence (e.g., Amplifon 360, Ampli-Care), also through training and awareness
Management programs for store personnel and continuous after-sales assistance. An increasingly customer-centric approach enhances the so-called Amplifon
Measures Product Experience (APE), comprising Amplifon-branded products and a multichannel ecosystem characterized by an increasingly functional App.
In addition, Amplifon continues its strategy of strengthening its leadership in key markets by consolidating its role, also through an approach of
continuous inorganic expansion. Moreover, the Group continuously monitors technological evolution, the competitive landscape and the related
sales trends, while also assessing the potential positive upsides in terms of hearing care awareness and stigma reduction.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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STRATEGIC RISKS
Strategic risks are typical of any given business. If managed correctly they can be the source of a competitive advantage or, conversely, they can compromise the ability to reach targets.
Consistent with its strategy, Amplifon continues to make significant investments in marketing activities with the aim of strengthening its brands and
increasing hearing aids penetration rate with a view to an organic growth of the organization. In the face of a scenario characterized by an uncertain
Details and volatile macroeconomic context, aspects related to increase in competition and media cost, as well as the oversaturation of digital channels,
may emerge. These require activities and instruments increasingly focused on positive return on investment, leveraging both cost containment and
the effectiveness of the initiative.
Marketing initiatives are directed towards investments in offline media advertising (e.g., television campaigns, call center activities) and digital
MARKETING
channels (e.g., Paid Advertising, Search Engine Optimization, messaging architecture, Social Media). The Group also invests in advanced Customer
INVESTMENTS
Relationship Management (CRM) systems and campaigns to ensure unique and personalized customer experiences, as well as in the technological
Management innovation program, which comprises Amplifon-branded products and the multi-channel ecosystem (the “APE”) in order to provide a complete value
Measures proposition, combining product, service and experience. Furthermore, the Company is committed to adopting innovative approaches in terms of
CONSOLIDATED
digital strategies, branding and advertising communication, also with the support of new specialized partners in the sector.
FINANCIAL STATEMENTS
Amplifon works to ensure that global marketing investments are efficient and effective, with particular attention to monitoring such costs and their
returns and to assessing different investment strategies, as well as the selected media mix.
The potential development of innovative technologies/services and of alternative solutions to the hearing aid for core customers (e.g., new
technologies, new pharmacological treatments, surgical techniques), with possible impacts in terms of Amplifon’s operating model, also considering
accessibility of services provided to its customer base, is not expected in the short term. The quality of the service and the continuous customer care
Details provided, both during the sales process and throughout the hearing aid’s life cycle, represent the distinctive elements that characterize Amplifon.
The customization of the hearing aid itself is based on the specific needs of each customer, combining technical and relational aspects through the
hearing aid specialists network, in order to provide the best service possible and, at the same time, continues to constitute a strong element of
differentiation.
TECHNOLOGICAL
Investments continue to be made with the aim of finding the best resources for the development of new technologies, in order to both anticipate and
STATEMENT
EVOLUTION OF THE
better respond to any potential business evolutions. Moreover, with a view to monitoring and increasing the service and customer satisfaction, the
OPERATING MODEL
Group invests significant resources in developing its own line of products and digital technologies, like the Amplifon App by Amplifon X, as well as in
Management
redefining its customers audiological experience through Ampli-Care and integrating new services and features (e.g., Artificial Intelligence). These
Measures
CONSOLIDATED SUSTAINABILITY
investments, and the continuous improvement of audiological protocols, enable to maintain an ongoing relationship with clients and provide a better
customer experience, both inside and outside the Group’s stores, also through the testing of self and remote care solutions within an omnichannel
perspective.
Related ESRS ESRS S4 – Consumers and end-users
opical Standard (Sub-topic: Social inclusion of consumers and/or end-users)
In light of the increasing relevance of the Company and stakeholders’ expectations, in addition to the mandatory financial and sustainability
Details
disclosures, the Group is increasingly involved in initiatives of public interest and in communication activities relating to relevant/emerging topics.
REPORT
Management Amplifon proceeds with the timely implementation of regulatory standards and continuously monitors potential legislative evolutions. The Group
COMMUNICATION
ON OPERATIONS
Measures also adopts internal measures (e.g., specific procedures, internal controls, KPIs) to manage external communication activities.
Related ESRS ESRS G1 – Business Conduct
Topical Standard (Sub-topic: Corporate culture)
AMPLIFON
AT A GLANCE
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OPERATIONAL RISKS
Operational risks are those inherent in the business’s organization, processes and systems, which could impact the efficiency and effectiveness of the Group’s operations.
The strong reliance on technology and the acceleration toward digitalization continue to expose companies to different types of internal and
Details external IT risks, including potential third parties vulnerabilities. Cyberattacks, which have become more widespread and sophisticated globally, also
considering the changes in the geopolitical scenario, pose a constant threat from which Amplifon must protect itself.
Amplifon constantly monitors potential cybersecurity threats, with a view to preventing and minimizing the effects that these attacks could have
CYBERSECURITY
Management on the Group. The continuous oversight and the carried out security improvements are aimed at supporting the business continuity, as well as
Measures preventing the loss of data/information or financial resources, through activities focused on the security of processes, people and systems (e.g.,
training, phishing simulation, certifications, compliance with regulatory requirements, business impact analysis, specific insurance policies).
Related ESRS
Risk not associated with any ESRS Topical Standard but deemed relevant and considered Entity Specific.
Topical Standard
CONSOLIDATED
The Group continues to carry out different projects related to the implementation and integration of IT systems, including the centralization of the
FINANCIAL STATEMENTS
procurement process, the release and operational management of the ERP system across Group companies, as well as the implementation of the
Details new front-end system for stores, considering also the current legacy systems.
IMPLEMENTATION
These projects continue to be complex and relevant, also considering the Group’s expansion path, particularly with respect to the management of
AND INTEGRATION
local characteristics, the roll-out phases and change management.
OF IT SYSTEMS
Amplifon dedicates the necessary resources to these projects building on experience and lessons learned, with particular focus on developing and
Management
strengthening the know-how of internal resources, as well as including a robust training program for system users and assisting them with change
Measures
management.
Consistent with the Group’s objective of sustainable growth over the medium/long-term, and in order to address the organizational needs and
complexity of the business (with particular reference to specific roles and countries), it may be necessary to intensify the efforts in attracting,
Details developing and retaining top talents, especially with respect to key managerial positions and qualified store personnel.
STATEMENT
The current context, characterized by growing competition, may have an impact on achievement of the objectives related to the attraction and
retention of qualified store personnel, considering also the high level of qualification of the audiologists employed by the Group.
CONSOLIDATED SUSTAINABILITY
With the aim of being “employer of choice”, Amplifon invests significantly in developing a unique Employer Branding and in its talents through specific
training and professional development programs, aimed at ensuring the growth of top talents and the availability of key competencies, for both
store and back-office personnel, maintaining also effective partnerships with universities and reference organizations. The Group manages
structured channels to facilitate the recruitment of talents with specific expertise; moreover, performances are assessed based on “ad hoc” and fair
HUMAN RESOURCES
Management compensation mechanisms and incentives.
Measures In order to guarantee success in the medium/long-term, talent mapping and succession planning activities are regularly carried out, analyzing and
anticipating future needs for relevant roles, also in view of the growth of the business and core markets evolutions. The level of efficiency achieved
by the Group in these areas is constantly monitored through KPIs related to succession planning, recruiting and retention.
Amplifon places particular attention on the workplace environment, its people and the organization. This commitment is recognized through
3
international certifications received for human resources management (e.g., Top Employer ). REPORT
ON OPERATIONS
Related ESRS
ESRS S1 – Own workforce
Topical Standard
(Sub-topic: Working conditions)
3. Global Top Employer; Region EMEA (Italy, Spain, the Netherlands, Portugal, Germany, France, Belgium, Switzerland), Region Americas (United States, Canada, Panama), Region LATAM (Colombia, Argentina, Chile,
AMPLIFON
AT A GLANCE
Ecuador), Region APAC (New Zealand, Australia, India, Singapore, China).
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REGULATORY RISKS
Regulatory risk stems from compliance with the laws and regulations within the different markets in which the Company operates.
Amplifon operates in a medical sector which is regulated differently across the countries where it is present. The main areas of interest for the Group
relate to: i) reimbursement conditions from national healthcare systems and/or third parties, such as insurance companies; ii) selling requirements/
conditions for the distribution of hearing aids; iii) requisites and qualifications for the professionals authorized to sell hearing solutions. Therefore,
changes in regulations (e.g., in reimbursement conditions - in terms of amount or accessibility to the national healthcare system -, in the role of
otolaryngologists and of hearing care professionals, in the requirements needed for the sale of hearing aids and related services) could have a
Details
direct, even significant, impact on the market and, consequently, on the business, considering also the possible attention to the industry from local
authorities/governments, the evolving political landscape as well as the influence of health insurance companies.
RISKS CONNECTED WITH
Within this context, the regulatory framework entails the sale of “Over the Counter” (OTC) devices, which is currently having a limited impact on the
INDUSTRY REGULATIONS
business, particularly in the US market, given the relevance of the service component and the consumers involved (with mild to moderate hearing
loss versus the Group’s current core customers with moderate to severe hearing loss).
CONSOLIDATED
In general, also considering the current macroeconomic context, Amplifon ensures the continuous monitoring of regulatory matters in the countries
FINANCIAL STATEMENTS
Management in which it operates and the implementation of possible actions (e.g., advocacy, processes/procedures updates) in order to promptly respond to
Measures potential changes in the global regulatory landscape. Moreover, the Group continues to monitor the evolution of the OTC segment in terms of
technology, sales trends/players and regulations in order to detect any changes to the current scenario.
Given the nature of its business, Amplifon manages personal data, including in certain circumstances sensitive data, relating to customers, employees
and job candidates. The possibility that the processing of personal data does not comply with the relevant regulations, also due to potential data
Details
breaches and incidents as well as in consideration of the Group’s global footprint and the investments in innovation, could lead to possible sanctions
by Privacy Authorities.
The Group continues to maintain adequate security standards and is committed to protecting any personal data processed, in order to guarantee
PRIVACY AND
Management compliance with data protection laws. Toward this end, Amplifon continuously monitors potential legislative changes and amendments that may
DATA PROTECTION
Measures occur in the coming years, adopts the necessary measures (e.g., appointing Data Protection Officers, policies), and carries out related training
STATEMENT
activities.
Related ESRS
ESRS S4 – Consumers and end-users
CONSOLIDATED SUSTAINABILITY
Topical Standard
(Sub-topic: Information-related impacts for consumers and/or end-users)
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
FINANCIAL RISK MANAGEMENT
In order to ensure a structured management of treasury activities and financial risks, the Group adopted, as early as 2012, a Treasury Policy, which serves as an operational
guideline for the management of:
• currency risk;
• interest rate risk;
• credit risk;
• price risk;
• liquidity risk.
CONSOLIDATED
This Policy is periodically updated to ensure a proactive approach to risk management.
FINANCIAL STATEMENTS
Currency risk comprises the following categories:
- foreign exchange transaction risk, i.e. the risk that the value of a financial asset or liability, a forecasted transaction or a firm commitment may fluctuate due to
changes in exchange rates;
- foreign exchange translation risk, i.e. the risk that the translation into the presentation currency of the consolidated financial statements of assets, liabilities, costs
and revenues relating to a net investment in a foreign operation may generate positive or negative differences compared to the original balances.
Within the Amplifon Group, foreign exchange transaction risk mainly relates to:
- Procurement and Supply Chain activities carried out by the Parent Company, which centrally manages purchases of hearing aids and accessories subsequently
resold to subsidiaries. Purchases from suppliers are generally made, with limited exceptions, in the same currency in which they are invoiced to subsidiaries,
Details with payment terms substantially reflecting those negotiated with suppliers, thereby minimising exchange rate risk. However, the presence of a mark-up, the
aforementioned exceptions and year-end true-ups, the amounts of which may be significant, make the risk relevant;
STATEMENT
- Transactions in which purchase costs or sales revenues are denominated in a currency other than the local currency, as is the case in certain smaller markets (Israel,
Canada and the Latin American subsidiaries), where purchase costs are incurred in Euro or US dollars;
- Other intercompany transactions, such as short and long-term loans, recharges under intercompany service agreements and other centrally incurred costs. These
CONSOLIDATED SUSTAINABILITY
transactions expose companies whose functional currency differs from the currency in which the intercompany transaction is denominated to exchange rate risk;
- Commitments to acquire or dispose of equity interests, which may give rise to exchange rate exposure in the period between signing and closing of the transaction.
Foreign exchange translation risk arises from investments in the United States and Canada, the United Kingdom, Switzerland, Hungary, Poland, Israel, Australia, New
Zealand, India, China, Chile, Argentina, Ecuador, Colombia, Uruguay, Panama, Mexico and Egypt.
CURRENCY RISK
Foreign exchange transaction risk
The Group’s strategy aims to minimise the impact of exchange rate fluctuations on the income statement by hedging significant net positions denominated in
currencies other than the reporting currency of the individual entities.
With regard to operating transactions, including those arising from the Parent Company’s Global Procurement activities, the provision of intercompany services and
cash pooling arrangements, risk mitigation is primarily achieved through natural hedging by balancing receivable and payable positions at entity level and by using
REPORT
foreign currency bank deposits to cover any net exposure. Where material unbalanced exposures arise between assets and liabilities and cannot be managed through
foreign currency deposits, they are appropriately hedged using suitable financial instruments. Such instruments include, for example, forward currency purchases ON OPERATIONS
and sales.
Mitigation
With regard to exposures arising from financial transactions, foreign exchange risk is managed through the use of specific derivative financial instruments.
measures
Risks arising from net positions with a unit value of less than €1 million (or the equivalent if denominated in another currency) are considered not significant and are
therefore not hedged.
Foreign exchange translation risk
With reference to foreign exchange translation risk, in accordance with the provisions of the Group Treasury Policy, no hedging transactions have been entered into.
Overall, the effects of foreign exchange translation risk resulted in a reduction of the Group’s EBITDA of approximately €13 million compared to total Group EBITDA.
Of this amount, approximately €2 million is attributable to the impact of the Argentine subsidiary. The latter operates in a high-inflation environment; however, its
size is immaterial compared to the overall size of the Group.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
Interest rate risk comprises the following categories:
- fair value risk, i.e. the risk that the value of a fixed-rate financial asset or liability may vary as a result of changes in market interest rates;
- cash flow risk, i.e. the risk that the future cash flows of a variable-rate financial asset or liability may fluctuate as a result of changes in market interest rates.
Details
Within the Amplifon Group, fair value risk arises from fixed-rate borrowings, specifically: the issuance of bonds (Eurobond) for €350 million; the portion disbursed as
at 31 December 2025, amounting to €195 million, of the loan granted by the European Investment Bank (EIB); and the €100 million tranche disbursed by Cassa Depositi
e Prestiti under the loan agreement entered into in a pool with CDP and UniCredit.
Cash flow risk arises from the utilisation of floating rate bank loans, which amount in aggregate to €220 million.
The Group’s strategy is aimed at minimising cash flow risk, particularly in relation to long-term exposures, through a balanced allocation between fixed-rate and
variable-rate borrowings. Both at the time individual loans are entered into and throughout their life, and also taking into account prevailing market interest rate
levels, the Group assesses whether to convert debt from floating rate to fixed rate. In any case, at least 50% of total debt must be protected against interest rate
fluctuations. As at 31 December 2025, the Group’s total short and medium to long-term bank borrowings amounted to €1,354 million, of which €969 million were
either at fixed rate or had been converted to fixed rate through Interest Rate Swaps.
Hedging instruments are used by the Group exclusively to mitigate interest rate and foreign exchange risks, in line with the corporate strategy, and consist solely of
derivative financial instruments. To maximise the economic effectiveness of hedging, the Group’s strategy provides that:
- counterparties must be large institutions with high credit standing, and transactions must be executed within the limits defined by the Treasury Policy, in order to
CONSOLIDATED
minimise counterparty risk;
FINANCIAL STATEMENTS
- the instruments entered into must, as far as possible, have characteristics that mirror those of the hedged item;
- the performance of the instruments used is regularly monitored, also to verify and, where appropriate, optimise the adequacy of the hedging structure in achieving
hedging objectives.
The Group Treasury Policy also defines strict counterparty selection criteria.
Derivatives used by the Group are generally non-structured financial instruments (so-called plain vanilla). The types of derivatives outstanding during the year include:
- interest rate swaps;
- foreign exchange forward;
- cross currency swaps (it should be noted that no Group company currently has borrowings denominated in a currency other than its functional currency; therefore, this
INTEREST
instrument is not currently used).
RATE RISK
STATEMENT
Upon initial recognition, such instruments are measured at fair value. At subsequent reporting dates, the fair value of derivatives is remeasured and:
(i) if such instruments do not meet the requirements for hedge accounting, changes in fair value arising after initial recognition are recognised in the income
Mitigation
statement;
measures
CONSOLIDATED SUSTAINABILITY
(ii) if such instruments qualify as fair value hedges, from that date changes in the fair value of the derivative are recognised in the income statement; at the same
time, changes in fair value attributable to the hedged risk are recognised as an adjustment to the carrying amount of the hedged item, with a corresponding entry
in the income statement. Any hedge ineffectiveness is recognised in the income statement;
(iii) if such instruments qualify as cash flow hedges, from that date changes in the fair value of the derivative are recognised in equity. Changes in the fair value of the
derivative recognised in equity are reclassified to the income statement in the period in which the hedged transaction affects the income statement.
Where the hedged item is the purchase of a non-financial asset, changes in the fair value of the derivative recognised in equity are reclassified as an adjustment to the
acquisition cost of the hedged asset (so-called basis adjustment). Any hedge ineffectiveness is recognised in the income statement.
The hedging strategy defined by the Group is reflected in the accounting treatment described above from the moment the following conditions are met:
- the hedging relationship, its objectives and the overall strategy pursued are formally defined and documented. The documentation includes identification of the
REPORT
hedging instrument, the hedged item, the nature of the risk being hedged and how the entity will assess hedge effectiveness;
- hedge effectiveness can be reliably measured and there is reasonable expectation, supported by ex post evidence, that the hedge will be highly effective throughout ON OPERATIONS
the period during which the hedged risk is present;
- in the case of hedging the risk of variability in cash flows related to a forecast transaction, the transaction is highly probable and presents an exposure to variability
in cash flows that could affect the income statement.
Derivatives are recognised as assets when their fair value is positive and as liabilities when their fair value is negative. Such balances are presented as current assets
or current liabilities if they relate to derivatives that do not meet hedge accounting requirements. If, on the other hand, they meet hedge accounting requirements,
they are classified consistently with the hedged item.
Specifically, if the hedged item is classified as current, the positive or negative fair value of the hedging instrument is presented within current assets or current
liabilities; if the hedged item is classified as non-current, the positive or negative fair value of the hedging instrument is presented within non-current assets or non-
current liabilities.
It should also be noted that the Group does not have any hedges designated as a hedge of a net investment.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
Credit risk represents the possibility that the issuer of a financial instrument defaults on its obligations, thereby causing a financial loss to the holder.
Within the Amplifon Group, credit risk arises from the following situations:
(i) sales carried out in the ordinary course of business, where customers may fail to meet their payment obligations;
Details
(ii) the use of financial instruments involving the settlement of positions with counterparties, with the possibility that such counterparties may default on their
obligations;
(iii) loans granted to members of the indirect channel and commercial partners in the United States, aimed at supporting investment initiatives and business
development, with the risk that such loans may not be repaid.
With regard to the risk referred to under point (i) it should be noted that the only individually significant exposures relate to receivables from public healthcare
and welfare entities, as well as insurance companies, whose insolvency risk, although existing, is considered remote and is further mitigated by the fact that such
receivables are assigned on a non-recourse basis on a quarterly basis to specialised financial institutions. Conversely, credit risk arises from sales to private customers
to whom instalment payment terms have been granted. This risk is mitigated by the fact that such receivables are distributed across a large number of customers,
with maximum individual amounts of only a few thousand Euro each. There is also credit risk relating to sales made in the United States to operators in the indirect
channel (franchisees), which are fragmented across numerous partners whose maximum individual exposure is limited and, even for the largest among them, never
CREDIT RISK
exceeds a few million US dollars. Due to the typical risks associated with the business, some counterparties may fail to honour their obligations, resulting in a potential
increase in working capital and in bad debt losses. Although credit management remains the direct responsibility of individual subsidiaries, the Group, through its CONSOLIDATED
Corporate functions, has implemented a monthly reporting system on trade receivables, monitoring their composition and ageing at country level, and sharing with
FINANCIAL STATEMENTS
local management both recovery initiatives and commercial policies. In particular, with regard to private customers – for whom the vast majority of sales are made on
Mitigation
immediate payment terms – instalment sales or financing arrangements exceeding a few months are managed by external financial institutions that advance the full
measures
sales amount to Amplifon. As regards operators in the indirect channel in the United States, the situation is closely monitored by local management.
The risk referred to under point (ii), notwithstanding the inherent uncertainty linked to potential sudden and unexpected counterparty defaults, is managed through
diversification among leading national and international investment grade financial institutions. Such diversification is ensured through the establishment of
specific counterparty limits, both with respect to invested and/or deposited liquidity and with respect to the notional amount of derivative contracts. Counterparty
limits are determined based on the short-term credit rating of the individual counterparty or, in the absence of a public rating, on the counterparty’s capital
adequacy ratio (Tier 1).
The risk referred to under point (iii) relates to receivables generally supported by personal guarantees provided by the beneficiaries. Repayment is typically made
STATEMENT
concurrently with payment of invoices relating to hearing aids sold to them, or settled upon the eventual acquisition by the Group of the franchisee’s business.
CONSOLIDATED SUSTAINABILITY
Price risk represents the possibility that the value of a financial asset or liability may fluctuate as a result of changes in market prices (other than those relating to
foreign exchange rates and interest rates). Such fluctuations may be caused by:
Details
- specific factors relating to the financial asset or liability, or to the issuer of the financial liability;
PRICE RISK - market-wide factors independent of the specific asset or liability.
This risk is typical of financial assets not quoted in an active market, which may not always be realised in the short term at amounts close to their fair value.
Mitigation
The Amplifon Group does not hold investments in such instruments and therefore this risk is not currently present.
measures
REPORT
Liquidity risk typically refers to the possibility that an entity may encounter difficulties in obtaining sufficient funds to meet its obligations. This risk includes the
ON OPERATIONS
Details possibility that counterparties that have granted short-term uncommitted credit lines and/or financing facilities may request repayment, as well as the difficulty of
refinancing long-term loans which have reached maturity.
The Group’s strategy is to maintain relationships with a large number of financial institutions and to continuously establish new ones, thereby ensuring broad
LIQUIDITY RISK
diversification of credit facilities and, above all, a wide availability of funding sources. At the end of FY 2025, the Group’s financial position showed total gross debt of
Mitigation
€1,354 million, of which 73% matures beyond 12 months. Cash and cash equivalents amounted to €309 million; available and unutilized committed credit lines totalled
measures
€480 million; the unutilized portion of the loan signed with the European Investment Bank amounted to €150 million; and other available and unutilized uncommitted
credit lines totalled €262 million. Based on these elements, liquidity risk is considered not significant for the Group.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
TREASURY SHARES
As at 31 December 2025, the share capital comprised 226,388,620 ordinary shares
with a par value of €0.02 fully subscribed and paid in, unchanged with respect to 31
December 2024.
A total of 5,655,753 treasury shares was purchased in 2025, 5,255,753 of which in
the context of the buy-back program (disclosed to the market on 19 May 2025 and
concluded in August 2025), for a total cash-out of €99,944 thousand. Overall, during
the period under review, the purchase of treasury shares involved a total investment
of €108,207 thousand.
CONSOLIDATED
FINANCIAL STATEMENTS
During the reporting period 2025, a total of 272,864 shares were transferred following
the exercise of performance stock grants.
A total of 6,451,138 treasury shares, equal to 2.850% of the Company’s share capital,
was held on 31 December 2025.
Information on the treasury shares held is provided in the following table.
Average purchase price (Euro)
No. of treasury Total amount
STATEMENT
shares (€ thousands)
FV of transferred rights (Euro)
Held at 12/31/2024 1,068,249 27.482 29,358
CONSOLIDATED SUSTAINABILITY
Purchases 5,655,753 19.132 108,207
Transfers due to exercise
(272,864) 20.459 (5,582)
of performance stock grants
Held at 12/31/2025 6,451,138 20.459 131,983
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
RESEARCH AND DEVELOPMENT CONTINGENT LIABILITIES
Although the Group does not carry out research and development activities in the Currently the Group is not exposed to any particular risks, uncertainties or legal
strict sense with respect to hearing aids (as this is undertaken by manufacturers), it disputes which exceed the provisions already made in the financial statements,
invests significant resources in technological innovation – through the development shown in Note 19 “Provisions for risks and charges (medium/long-term)” and Note
of the “Amplifon Product Experience” and other innovative digital marketing and 25 “Provisions for risks and charges (current portion)”. There are currently underway
front-office solutions – as well as in process innovation, with the aim of delivering an usual tax audits. These audits are presently in the preliminary phase and no findings
excellent Customer Experience to its clients. have been reported so far. The Group is confident in the correctness of its actions.
In addition, in 2025 the Group continued the roll-out of the “Otopad” project, which
will enable improvements both in the efficiency of the hearing test process and in
CONSOLIDATED
related operational dynamics, gradually replacing traditional devices. ATYPICAL/UNUSUAL TRANSACTIONS
FINANCIAL STATEMENTS
Please note that in 2025 the Group carried out no atypical and/or unusual transactions
as defined in the Consob Bulletin of 28 July 2006.
TRANSACTIONS WITHIN THE GROUP
AND WITH RELATED PARTIES
Pursuant to and in accordance with the Consob Regulation n. 17221 issued on 12
STATEMENT
March 2010 and after having received a favorable opinion from the Independent
Directors’ Committee for Related Parties transactions, on 3 November 2010 Amplifon
S.p.A.’s Board of Directors adopted a new version of the regulations of procedures
CONSOLIDATED SUSTAINABILITY
and fulfillments for related party transactions which has been updated several times.
The regulation currently in force was approved by the Board of Directors on 29 April
2021 with entry into force on 1 July 2021.
The transactions with related parties, including intercompany transactions, do not
qualify as atypical or unusual, and fall within the Group’s normal course of business
and are managed at arm’s length, given the nature of the goods and of the services
provided.
REPORT
ON OPERATIONS
Information on transactions with related parties is provided in Note 39 of the
consolidated financial statements and in Note 38 of the separate financial statements.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
OUTLOOK
In 2025, the global hearing care market growth was below historical and expected
levels, primarily due to the wellknown macroeconomic and geopolitical uncertainties
that affected the Group’s patients confidence. Amplifon adopted a proactive
approach in order to transform challenges into development opportunities, by
implementing during the year significant initiatives designed to accelerate future
growth and structurally improve profitability.
With regard to the latter, the Group launched the “Fit4Growth” program and the
implementation is progressing at a faster pace than initially expected thanks to the
CONSOLIDATED
actions already referred to. In the face of this progress and the additional opportunities
FINANCIAL STATEMENTS
identified, the “Fit4Growth” program now calls for a run-rate improvement in the
adjusted EBITDA margin in the high-end of the range of 150-200 basis points by 2027,
and the one-off cash costs for the implementation of the program to be incurred
between 2025 and 2026 are now estimated at around 25 million euros compared to
the 35 million euros originally expected.
For 2026, the Group expects a gradual improvement in the global market, with growth
in demand currently expected in the region of 3% compared to 2025, supported by
a progressive recovery in the US private market, driven primarily by the Private Pay
STATEMENT
segment, and improving trends across the European market. Specifically, assuming
there are no further slowdowns in global economic activity (due to - among others
- the well-known macroeconomic and geopolitical situation), the Group expects
CONSOLIDATED SUSTAINABILITY
to continue to outperform in its key individual markets, with a solid progressive
improvement in organic growth compared to 2025 and, most importantly, a material
increase in its adjusted EBITDA margin, supported by the “Fit4Growth” program.
In the medium term, the Group remains extremely positive about its prospects for
profitable and sustainable growth, thanks to the fundamentals of the hearing care
market and its strong leadership position, as well as the full implementation of the
“Fit4Growth” program to enhance profitability and reinforce the Group’s competitive
REPORT
positioning.
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
COMMENTS ON THE ECONOMIC-FINANCIAL RESULTS OF AMPLIFON S.P.A
RECLASSIFIED INCOME STATEMENT
(€ thousands)
FY 2025 % on revenues FY 2024 % on revenues Change %
Total revenues 452,978 100% 409,687 100.0% 10.6%
CONSOLIDATED
Operating costs (312,332) -69.0% (300,132) -73.3% 4.1%
FINANCIAL STATEMENTS
Other income and costs (25,196) -5.6% (31,489) -7.7% -20.0%
Gross operating profit (loss) (EBITDA) 115,450 25.5% 78,066 19.1% 47.9%
Gross operating profit (loss) (EBITDA) Adjusted 88,815 19.6% 66,799 16.3% 33.0%
Depreciation, amortization and impairment losses
(29,140) -6.4% (30,214) -7.4% -3.6%
on non-current assets
Amortization of rights of use (2,481) -0.5% (2,782) -0.7% -10.8%
Operating profit (loss) (EBIT) 83,829 18.5% 45,070 11.0% 86.0%
Operating profit (loss) (EBIT) Adjusted 57,194 12.6% 33,803 8.3% 69.2%
STATEMENT
Income, expenses, valuation and adjustments of financial assets 31,380 6.9% 86,183 21.0% -63.6%
Net financial expenses (35,392) -7.8% (35,656) -8.7% -0.7%
CONSOLIDATED SUSTAINABILITY
Exchange differences and FV adjustments (762) -0.2% (283) -0.1% 169.3%
Profit (loss) before tax 79,055 17.5% 95,314 23.3% -17.1%
Profit (loss) before tax adjusted 99,327 21.9% 85,829 20.9% 15.7%
Tax (11,521) -2.5% (134) 0.0% 8497.8%
Net profit (loss) 67,534 14.9% 95,180 23.2% -29.0%
Net profit (loss) Adjusted 84,184 18.6% 88,374 21.6% -4.7%
REPORT
ON OPERATIONS
Refer to the paragraph “Alternative Performance Indicators (APMs)” for the reconciliation between EBITDA, EBIT, Pre-tax profit and Profit for the year with the corresponding
Alternative Adjusted Performance Indicators for financial year 2025 and comparative year 2024.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
RECLASSIFIED CONDENSED BALANCE SHEET
The reclassified Condensed Balance Sheet aggregates assets and liabilities according to operating functionality criteria, subdivided by convention into the following three
key functions: investments, operations and finance.
(€ thousands)
12/31/2025 12/31/2024 Change
Goodwill 8,025 8,025 -
Other intangible fixed assets 82,289 79,078 3,211
Buildings, plants and machinery 3,053 4,174 (1,121)
Right-of-use assets 9,343 10,819 (1,476)
CONSOLIDATED
Fixed financial assets 1,870,771 1,924,246 (53,475)
FINANCIAL STATEMENTS
Other non-current financial assets 955 8,980 (8,025)
Total fixed assets 1,974,436 2,035,322 (60,886)
Inventories 393 420 (27)
(1)
Trade receivables 183,422 171,342 12,080
(2)
Other receivables 31,815 50,146 (18,331)
Current assets (A) 215,630 221,908 (6,278)
Total assets 2,190,066 2,257,230 (67,164)
(3)
Trade payables (237,456) (237,891) 435
(4)
Other payables (52,234) (52,282) 48
STATEMENT
Short term liabilities (B) (289,690) (290,173) 483
Net working capital (A)+(B) (74,060) (68,265) (5,795)
(5)
Derivative instruments 1,760 4,836 (3,076)
CONSOLIDATED SUSTAINABILITY
Deferred tax assets 6,914 11,639 (4,725)
Provisions for risks (non-current portion) (82) (89) 7
Employee benefits (non-current portion) (597) (586) (11)
(6)
Loan fees 2,814 3,452 (638)
Other long-term payables (3,049) (12,294) 9,245
Net invested capital excluding assets held for sale 1,908,136 1,974,016 (65,880)
Assets held for sale 24,038 - 24,038
REPORT
NET INVESTED CAPITAL 1,932,174 1,974,016 (41,842)
ON OPERATIONS
Net equity 657,050 760,769 (103,719)
Short term net financial debt 279,603 247,123 32,480
Long-term net financial debt 985,044 954,118 30,926
Total net financial debt 1,264,647 1,201,241 63,406
Lease liabilities 10,477 12,006 (1,529)
Total lease liabilities & net financial debt 1,275,124 1,213,247 61,877
NET EQUITY, LEASE LIABILITIES AND NET FINANCIAL DEBT 1,932,174 1,974,016 (41,842)
(1) The item “Trade receivables” includes “Receivables from suppliers of acoustic solutions for chargebacks” and “Receivables from subsidiaries and parent company deriving from the sale of goods and services”.
(2) The item “Other receivables” includes “Other receivables” and “Other receivables from subsidiaries and parent company”.
(3) The item “Trade payables” includes “Trade payables from suppliers” and “Payables to subsidiaries and parent company”.
AMPLIFON
AT A GLANCE
(4) “Other payables” includes other liabilities, accrued liabilities and deferred income, current portion of liabilities for employees’ benefits and tax liabilities.
(5) “Derivatives instruments” includes cash flow hedging instruments not included in the item “Net medium and long-term financial indebtedness”.
(6) The item “loan fees” is presented in the balance sheet as a direct reduction of the short-term and medium/long-term components of the items “financial payables” and “financial liabilities” for the short-term and
long-term portions, respectively.
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ANNUAL REPORT 2025
CONDENSED RECLASSIFIED CASH FLOW STATEMENT
The condensed consolidated cash flow statement is a summarized version of the reclassified statement of cash flows set out in the following pages and its purpose is,
starting from the EBIT, to detail the cash flows from or used in operating, investing and financing activities.
(€ thousands)
FY 2025 FY 2024
Operating profit (loss) (EBIT) 83,829 45,070
Amortization, depreciation and write-downs 31,621 32,996
Provisions, other non-monetary items and gain/losses from disposals 2,942 10,031
Net financial expenses (34,981) (37,321)
CONSOLIDATED
Dividends collected 78,546 90,500
FINANCIAL STATEMENTS
Taxes paid 24,260 823
Changes in net working capital (20,912) 39,947
Cash flow provided by (used in) operating activities before repayment of lease liabilities 165,305 182,046
Repayment of lease liabilities (2,522) (2,673)
Cash flow provided by (used in) operating activities (A) 162,783 179,373
Cash flow provided by (used in) operating investing activities (B) (31,409) (27,248)
Free Cash Flow (A+B) 131,374 152,125
(*)
Free cash flow Adjusted 121,779 152,803
Net cash flow provided by (used in) acquisitions equity investments/ capital increases in related parties (C) (19,020) (90,705)
STATEMENT
(Purchase) sale of other investments and securities, liquidation of subsidiary (D) - 880
Cash flow provided by (used in) investing activities (B+C+D) (50,429) (117,073)
Cash flow provided by (used in) operating activities and investing activities 112,355 62,300
CONSOLIDATED SUSTAINABILITY
Other non-current assets (464) (98)
Fees paid on medium/long-term financing (1,788) (1,807)
Dividends distribution (65,302) (65,593)
Purchases of treasury shares (108,207) (25,396)
Net cash flow from the period (63,405) (30,594)
Net financial indebtedness at the beginning of the period net of lease liabilities (1,201,241) (1,170,647)
Change in net financial position (63,405) (30,594)
REPORT
Net financial indebtedness at the end of the period net of lease liabilities (1,264,646) (1,201,241)
ON OPERATIONS
(*) The following table reports the impact on free cash flow of items (income or expenses) that are unusual, infrequent or unrelated to operating performance.
(€ thousands)
FY 2025 FY 2024
Free cash flow 131,374 152,125
Free cash flow relating to ancillary costs for acquisitions and their integration (730) -
Free cash flow relating to charges for corporate and network reorganisations, other efficiency projects and changes in top management (2,396) (678)
Free cash flow relating to other incomes and charges of a non-recurring/non-characteristic nature 12,721 -
AMPLIFON
AT A GLANCE
Free cash flow of items (income or expenses) that are unusual, infrequent, or unrelated to operating performance 9,595 (678)
Free cash flow relating to recurring transaction only 121,779 152,803
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ANNUAL REPORT 2025
ALTERNATIVE PERFORMANCE MEASURES (APM)
The APMs used in this report are defined and described in the “Alternative performance indicators” section of the consolidated financial statements. Refer to this section for
the methods of calculation and the reasons for their use.
The amounts reported in this paragraph refer to the separate financial statements of Amplifon S.p.A.
The following table shows the reconciliation between EBITDA, EBIT, Profit before tax and Profit for the year with the corresponding Alternative Adjusted Perfomance Indicators
for financial year 2025 and comparative year 2024:
(€ thousands) FY 2025
CONSOLIDATED
FINANCIAL STATEMENTS
EBITDA EBIT Profit (loss) before tax Net profit (loss)
Alternative Performance Measures 115,450 83,829 79,055 67,534
Transaction and integration costs for acquisitions and changes (positive or negative) in earn-out (1) 730 730 730 730
Charges and write-off related to back-office and network reorganization,
2,157 2,157 2,157 2,157
as well as other efficiency projects and changes in Top management (2)
Gain and loss on disposal of assets and/or businesses, write-off and revaluation of fixed assets (3) 16 16 47,016 47,016
Amortization of fixed assets accounted in phase of Purchase Price Allocation - - - -
STATEMENT
Financial income (loss) related to inflation accounting (IAS 29) and Fair Value
- - 990 990
changes resulting from modifications and/or non-cash accretion of financial liabilities (IFRS 9) (4)
Other unusual, infrequent or unrelated income and expenses above an amount
CONSOLIDATED SUSTAINABILITY
(29,538) (29,538) (30,621) (30,621)
of €1m in a quarter, or above €2m across multiple quarters (5)
Total adjustments before tax (26,635) (26,635) 20,272 20,272
Fiscal effect on adjustments and other fiscal adjustments (6) - - - (3,622)
Total adjustments (26,635) (26,635) 20,272 16,650
Adjusted Alternative Perfomance Measures 88,815 57,194 99,327 84,184
REPORT
The following comments refer to the adjustments relating to the financial year 2025:
ON OPERATIONS
st
(1) The positive adjustment for €730 thousands as of 31 December 2025 refers to strategic M&A consultancy.
st
(2) The positive adjustment of €2,157 thousands as of 31 December 2025, refer for €1,439 thousands to costs incurred for consultancy to support corporate and network reorganizations, mainly attributable to the
Fit4Growth program for €718 thousands to costs for changes in Top management.
(3) Positive adjustments of €16 thousands refer to charges arising from the disposal of certain durable goods. Adjustments to Profit before taxes and to Profit for the year include €47 thousands as write-downs of
Equity investments in British and Chinese subsidiaries.
(4) The positive adjustment of €990 thousands refers to the charges deriving from the effects of changes in FV resulting from changes in financial liabilities (IFRS 9).
(5) The negative adjustment of €29,538 thousands which affects EBITDA and EBIT, refers to write-downs and other adjustments relating to previous years in the procurement area of the central structures as a
“central purchasing body” for €971 thousands euros and to compensating adjustment income relating to fiscal years prior to 2025 deriving from the BAPA implemented in 2025 with the competent local tax
authorities for € 30,509 thousands. Adjustments to Profit before taxes and to Profit for the year also include a negative adjustment of €1,084 thousands which refers to net financial income relating to tax credits,
deriving from super bonus discounts in accordance with art.119 and 121 of Legislative Decree 34/202, for further details please refer to note 12 (“Other receivables”) of the explanatory notes to the financial
statements.
(6) The adjustment refers to the impact of taxes resulting from the adjustments listed in points (1)-(5) above.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
(€ thousands) FY 2024
CONSOLIDATED
FINANCIAL STATEMENTS
EBITDA EBIT Profit (loss) before tax Net profit (loss)
Alternative Performance Measures 78,066 45,070 95,314 95,180
Transaction and integration costs for acquisitions and changes (positive or negative) in earn-out - - - -
Charges and write-off related to back-office and network reorganization,
1,678 1,678 1,678 1,678
as well as other efficiency projects and changes in Top management (1)
Gain and loss on disposal of assets and/or businesses, write-off and revaluation of fixed assets (2) (1,505) (1,505) 1,672 1,672
Amortization of fixed assets accounted in phase of Purchase Price Allocation - - - -
STATEMENT
Financial income (loss) related to inflation accounting (IAS 29) and Fair Value
- - 854 854
changes resulting from modifications and/or non-cash accretion of financial liabilities (IFRS 9 (3)
Other unusual, infrequent or unrelated income and expenses above an amount
CONSOLIDATED SUSTAINABILITY
(11,440) (11,440) (13,689) (13,689)
of €1m in a quarter, or above €2m across multiple quarters (4)
Total adjustments before tax (11,267) (11,267) (9,485) (9,485)
Fiscal effect on adjustments and other fiscal adjustments (5) - - - 2,679
Total adjustments (11,267) (11,267) (9,485) (6,806)
Adjusted Alternative Performance Measures 66,799 33,803 85,829 88,374
REPORT
The following comments refer to the adjustments relating to the financial year 2024:
st ON OPERATIONS
(1) The positive adjustment of €1,678 thousands as of 31 December 2024 refers to the costs incurred for the process of defining and implementing the Statutory changes, including the enhancement of the Increased
Voting Rights.
st
(2) The negative adjustment of €1,505 thousands as of 31 December 2024, refers to the income deriving from the early termination of the lease contract for the headquarter building as a result of the transfer of the
contract to the French subsidiary Amplifon France SAS following the closure of the French brand; this negative adjustment is offset (for the sole purpose of reconciling the Pre-tax Profit and Profit for the year) by the
positive adjustment of € 3,177 thousands relating to the write-downs of investments in Pilot Blankenfelde Medizinisch-Elektronische Geräte GmbH and Amplifon Cell.
(3) The positive adjustment of €854 thousands refers to the charges arising from the effects of changes in FV resulting from changes in financial liabilities (IFRS 9).
(4) The negative adjustment of € 11,440 thousands euros, which affects EBITDA and EBIT, refers to the imputed cost for the assignment by the Ampliter shareholder of Amplifon shares to the CEO for € 1,282 thousands
and to compensating adjustment income relating to the fiscal years prior to 2024 deriving from the BAPAs implemented in 2024 with the competent local tax authorities for € 12,722 thousands. Adjustments to Profit
before taxes and to Profit for the year also include a negative adjustment of 2,249 thousands which refers to net financial income relating to tax credits, deriving from superbonus discounts in acccordance with art.119
and 121 of Legislative Decree 34/2020, for further details please refer to note 12 (“Other receivables”) of the explanatory notes to the financial statements.
(5) Adjustment refers to the impact of taxes resulting from the adjustments listed in points (1)-(4) above.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
REVENUES FROM SALES AND SERVICES
(€ thousands)
FY 2025 FY 2024 Change Change %
Revenues from sales and services to subsidiaries 452,978 409,687 43,291 10.6%
Total 452,978 409,687 43,291 10.6%
Revenues for services rendered to subsidiaries include the sale of hearing aids and related accessories (Amplifon S.p.A. acts as the Group’s procurement center), and the
CONSOLIDATED
recharge of centralized services provided, including human resources management, marketing, implementation of shared IT systems.
FINANCIAL STATEMENTS
The change in respect of the comparative period, other than transfer pricing policies in compliance with applicable tax and accounting regulations, is attributable to the
extensions of the central purchasing activities carried out by Amplifon S.p.A. to the Chinese and Sud American subsidiaries.
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
GROSS OPERATING PROFIT (EBITDA)
(€ thousands)
FY 2025 % on revenues FY 2024 % on revenues Change %
Gross operating profit (loss) (EBITDA) 115,450 25.5% 78,066 19.1% 47.9%
Gross operating profit (loss) (EBITDA) Adjusted 88,815 19.6% 66,799 16.3% 33.0%
st
Gross operating profit (EBITDA) amounted to €115,450 thousands (25.5% of the revenues generated by sales and services) compared to €78,066 thousands at 31 December
CONSOLIDATED
2024.
FINANCIAL STATEMENTS
The positive change of the EBITDA compared to the prior reporting period is attributable to an increase in sales and to the reduction of other expenses arising from
allocations made to subsidiaries and relating to transfer pricing adjustments in accordance with the Group’s transfer pricing policy and applicable tax and accounting
regulations, net of income.
The result for the reporting period was affected for €26,635 thousands by items (income and expenses) that are unusual, infrequent or not related to the operating
performance, detailed in the section on Alternative Performance Indicators to which reference is made, mainly attributable to income from compensating adjustments relating
to fiscal years prior to 2025 deriving from BAPAs implemented in 2025 with the competent local tax authorities, the Fit4Growth program aimed at improving profitability and
strengthening the Group’s competitiveness, and write-downs and other adjustments relating to previous years of the central structures as a “central purchasing” aimed at
STATEMENT
a greater efficiency.
In the comparative period, EBITDA was affected by the unusual items detailed in the Alternative Performance Indicators section to which reference is made, mainly relating
CONSOLIDATED SUSTAINABILITY
to compensation adjustment income relating to the fiscal years prior to 2024 deriving from the BAPAs implemented in 2024 with the relevant local tax authorities, the one-
off assignment in 2023 of Amplifon shares owned by Ampliter in favour of the CEO, the costs incurred for the process of defining and implementing the Statutory changes,
including the enhancement of the Increased Voting Rights, and mainly relating to tax, legal and financial advisors, as well as expenses relating to the organization of the
th
Extraordinary Shareholders’ Meeting held on 30 April 2024.
Net of these non-recurring items, the increase in EBITDA amounted to 22,016 thousands (+33.0%) and the EBITDA margin is equal to 19.6%.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
OPERATING PROFIT (LOSS) (EBIT)
(€ thousands)
FY 2025 % on revenues FY 2024 % on revenues Change %
Operating profit (loss) (EBIT) 83,829 18.5% 45,070 11.0% 86.0%
Operating profit (loss) (EBIT) Adjusted 57,194 12.6% 33,803 8.3% 69.2%
Operating profit (EBIT) amounted to €83,829 thousands (18.5% of revenues generated by sales and services) showing an increase of €38,759 thousands compared to the
CONSOLIDATED
previous period, as a result of the increase in revenues explained above.
FINANCIAL STATEMENTS
During the period considered, the operating profit (EBIT) was impacted by unusual (income or expenses) components, infrequent or not correlated with the operative
performance, detailed in the section Alternative Indicator of Performance to which reference is made for €26,635 thousands, while in the comparative period these
components amounted to €11,267 thousands.
Net of these items, the operating result (EBIT) increased by €23,391 thousands (69.2%) and the EBIT Adjusted margin referring only to adjusted components stood at 5.9%.
STATEMENT
PROFIT BEFORE TAXES
(€ thousands) CONSOLIDATED SUSTAINABILITY
FY 2025 % on revenues FY 2024 % on revenues Change %
Profit (loss) before taxes 79,055 17.5% 95,314 23.3% -17.1%
Profit (loss) before taxes Adjusted 99,327 21.9% 85,829 20.9% 15.7%
Profit before tax amounted to €79,055 thousands in 2025, compared to €95,134 thousands in 2024, with a decrease of €16,259 thousands.
REPORT
ON OPERATIONS
This result was affected by unusual, infrequent or unrelated components (income or expenses) for €20,272 thousands, detailed in the Alternative Performance Indicators
section, which are mainly related to the write-down of investments in Chinese companies where, although operating cash flows show continuous growth in the business
plan, they are not sufficient to ensure the recoverability of the carrying value of the equity investments and lower dividends received from subsidiaries compared to the
previous period in addition to the charges already described in relation to EBITDA.
Net of these components, pre-tax profit increased by €13,498 thousands.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
NET PROFIT ATTRIBUTABLE TO THE GROUP
(€ thousands)
FY 2025 % on revenues FY 2024 % on revenues Change %
Net profit (loss) 67,534 14.9% 95,180 23.2% -29.0%
Net profit (loss) adjusted 84,184 18.6% 88,374 21.6% -4.7%
The result for 2025 shows a Profit of €67,534 thousands compared to €95,180 thousands in 2024, the effect of the changes indicated above. Net of unusual items described
CONSOLIDATED
above and the related tax effect, adjusted Profit for the year amounted to €84,184 thousands, compared to €88,374 thousands in 2024.
FINANCIAL STATEMENTS
The change in the impact of taxes on Pre-tax profit (14.6% compared to 0.1% in the previous year) is due to the non-deductibility of write-downs of investments in Chinese
and UK subsidiaries (€47 million) made during the year. It should also be noted that in general, the low tax incidence is due to the relevance on Pre-tax profit of income from
dividends from subsidiaries (approximately €78,5 million), which are taxed for only 5% of their amount. In addition, the benefit relating to the Patent box and other tax credits
for research and development and Industry 4.0 have further contributed to reducing the overall amount. Excluding the effect of dividends, non-deductible write-downs of
equity investments and the Patent box benefit, the tax incidence would have amounted to 24%.
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
NON-CURRENT ASSETS NET INVESTED CAPITAL
st
Net invested capital amounted to €1,932,174 thousands at 31 December 2025 and
(€ thousands)
st
€1,974,016 thousands at 31 December 2024, with a decrease of €41,842 thousands
compared to the previous period, mainly attributable to the reduction in financial
12/31/2025 12/31/2024 Change
fixed assets previous analyzed.
Goodwill 8,025 8,025 -
Other intangible fixed assets 82,289 79,078 3,211
Tangible assets 3,053 4,174 (1,121)
NET FINANCIAL POSITION
Right-of-use assets 9,343 10,819 (1,476)
CONSOLIDATED
Financial fixed assets 1,870,771 1,924,246 (53,475)
(€ thousands)
FINANCIAL STATEMENTS
Other non-current financial assets 955 8,980 (8,025)
12/31/2025 12/31/2024 Change
Non-current assets 1,974,436 2,035,322 (60,886)
Net medium and long-term financial
985,044 954,118 30,926
indebtedness
st
Non-current assets, amounted to €1,974,436 thousands as of 31 December 2024,
st Net short-term financial indebtedness 509,054 516,898 (7,844)
compared to €2,035,322 thousands as of 31 December 2024, show a net decrease of
Cash and cash equivalents, other
€60,886 thousands, mainly attributable to the change in financial fixed assets where
financial activities and short-term (229,452) (269,775) 40,323
the following are reported:
financial receivables
Net financial indebtedness (A) 1,264,646 1,201,241 63,405
STATEMENT
• €45,000 thousands relating to the write-down of investments in the Chinese
companies Beijing Cohesion Hearing Science & Technology Co. Ltd Amplifon (China) Lease liabilities – current portion 2,900 2,780 120
investment Co., Ltd. (Cina), Hangzhou Amplifon Hearing Aid Co., Ltd., where, although
Lease liabilities – non-current portion 7,577 9,226 (1,649)
CONSOLIDATED SUSTAINABILITY
operating flows show continuous growth in the business plan, they are not sufficient
Lease liabilities (B) 10,477 12,006 (1,529)
to ensure the recoverability of the carrying value of the equity investments;
Total lease liabilities & net financial
• The classification of the investment in Amplifon United Kingdom Litimed as held for
1,275,123 1,213,247 61,876
indebtedness (A+B) (C)
sale, following the sale agreement negotiated at the end of 2025, signed in January
nd
2026 and executed on 2 March 2026;
st
• Capital increases and other cash contributions made with reference to the equity Net financial debt, excluding lease liabilities, as at 31 December 2025 amounted
st
investments in the Luxembourg and Polish subsidiaries for €3,800 thousand and to €1,264,646 thousand and €1,201,241 thousands at 31 December 2024 with a
€15,220 thousands respectively. positive free cash flow of €131,374 thousands (compared to €152,125 thousands in
REPORT
the previous period). Significant share buy-backs for €108,207 thousands (€25,396
ON OPERATIONS
The reduction in other non-current assets compared to the comparative year is due thousands in 2024), net investments for subscriptions for capital increase of €19,020
to the short-term reclassification of the residual portion usable in 2026 of tax credits thousands (€89,825 thousands in 2024), together with disbursement for dividends
deriving from super bonus discounts in accordance with art.119 and 121 of Legislative amounted to €65,302 (€65,593 thousands in the comparative period), resulted
Decree 34/2020, purchased during 2024 from a leading financial institution to be paid in negative cash flow for the period of €63,405 thousands compared to €30,594
according to timelines in line with the forecasts for the use of the credits themselves, thousands in 2024.
over the three-year horizon 2024-2026. As required by current tax legislation, these
credits are used to offset the payment of taxes, withholdings and contributions.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
st
The financial structure was strengthened by a few important transactions in 2025 As of 31 December 2025, total gross debt, excluding lease liabilities, amounted to
which more than offset the redemptions of units expiring during the year: €1,264,646 thousands, of which €985,044 thousands with maturity in the medium
to long term. The short term components amounts to €509,054 thousands and
• In March 2025, Amplifon S.p.A. signed a 5-year sustainability linked, credit facility is partially offset by cash and cash equivalents and other current financial assets
with Intesa Sanpaolo totaling €175 million, comprised of €100 million revolving totaling €229,452 thousands. Available and unused irrevocable credit lines amount
credit line and €75 million long-term loan. The new financing was used to refinance, to a total of €480 million; the unused portion of the loan signed with the European
and increase, a pre-existing line expiring in 2026; Investment Bank amounts to €150 million, and the other uncommitted credit lines
• In April 2025, Amplifon S.p.A. finalized a sustainability-linked facility with Banco amount to €254 million.
BPM, for a total amount of €100 million comprised of €50 million revolving credit
line and a long-term credit line of the same amount. The new facility was used to
refinance expiring credit lines;
• In June 2025, Amplifon S.p.A. signed a €75 million, 5-year, sustainability-linked, credit NET EQUITY
CONSOLIDATED
• facility with ING Italia;
FINANCIAL STATEMENTS
• In addition, in June 2025, Amplifon S.p.A. also signed a €50 million, 5-year,
(€ thousands)
sustainability-linked facility with Banca Popolare di Sondrio, comprised of a €30
million revolving credit line and a €20 million long-term line. The new financing was
12/31/2025 12/31/2024 Change
used to refinance, and increase, expiring credit lines;
Net Equity 657,050 760,769 (103,719)
• In July 2025, EIB issued a tranche of €75 million of the loan signed in 2023, bringing
the unused and still available portion to €150 million.
st
Net equity amounted to €657,050 thousands at 31 December 2025 versus €760,769
st
The medium to long-term component of debt, excluding lease liabilities, amounted thousands at 31 December 2024 and it shows a decrease of €103,719 thousands
st st
to €985,044 thousands as of 31 December 2025 and €954,118 thousands as of 31 explained by the payments of dividends of €65,301 thousands and the share buyback
STATEMENT
December 2024, showing an increase of €30,926 thousands, net of the reclassification for €108,207 net of Profit amounted to €65,301 thousands.
to short-term instalments of medium to long-term loans falling due within the next
12 months.
CONSOLIDATED SUSTAINABILITY
The short term component of debt amounted to €509,054 thousands, showing
a decrease of €7,844 thousands. It mainly includes short-term portions of long-
term bank loans (€204,131 thousands), financial payables to subsidiaries (€165,458
thousands), bank payables for hot money transactions carried out in support of
treasury activities and other short-term lines (€131,649 thousands), accrued interest
on Eurobonds (€3,463 thousands), and on other bank loans (€4,520 thousands).
REPORT
ON OPERATIONS
AMPLIFONANCE
GL
A
AT
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ANNUAL REPORT 2025
The negative change in net financial debt of €63,405 thousands is attributable
RECLASSIFIED CONDENSED mainly to:
a) investing activities:
CASH FLOW STATEMENT - the net increase in property, plant and equipment and intangible assets of €31,409
thousands, mainly attributable to investments in digitalization and information
technology, store equipment to support the Amplifon Product Experience and the
(€ thousands)
continued implementation and homogenization of the Group cloud ERP system;
- Capital increases of subsidiaries for €19,020 thousands, of which capital increases
FY 2025 FY 2024
and other cash contributions made to the shareholdings in the Luxembourg and
Operating profit (loss) (EBIT) 83,829 45,070
Polish subsidiaries for a total amount of €3,800 thousands and €15,220 thousands.
Amortization, depreciation and write-down 31,621 32,996
CONSOLIDATED
b) operating activities:
Provisions, other non-monetary items and gain/losses from disposals 2,942 10,031
FINANCIAL STATEMENTS
- interest expense on financial indebtedness and other net financial charges of
Net financial expenses (34,981) (37,321)
€34,981 thousands, of which €458 thousands relative to imputed interest on
Dividends collected 78,546 90,500
leases;
Taxes paid 24,260 823
- dividends received from subsidiaries amounting to €78,546 thousands;
Changes in net working capital (20,912) 39,947
- payment of principal portions of leasing debts for €2,522 thousands.
Cash flow provided by (used in) operating activities
165,305 182,046
before repayment of lease liabilities
c) financing activities:
Repayment of lease liabilities (2,522) (2,673)
- €65,302 thousand payment of dividends;
Cash flow provided by (used in) operating activities (A) 162,783 179,373
- €108,207 thousand purchase in treasury shares;
STATEMENT
Cash flow provided by (used in) operating investing activities (B) (31,409) (27,248) - €1,788 thousand payment of commissions on medium/long term financing;
- €464 thousand positive variation in other non-current assets.
Free Cash Flow (A+B) 131,374 152,125
(*)
Free cash flow Adjusted 121,779 152,803
CONSOLIDATED SUSTAINABILITY
Net cash flow provided by (used in) equity investments/
(19,020) (90,705)
capital increases in related parties (C)
(Purchase) sale of other investment and securities,
- 880
liquidation of subsidiary (D)
Cash flow provided by (used in) investing activities (B+C+D) (50,429) (117,073)
Cash flow provided by (used in) operating activities
112,355 62,300
and investing activities
Other non-current assets (464) (98)
REPORT
Fees paid on medium/long-term financing (1,788) (1,807)
ON OPERATIONS
Dividends distribution (65,302) (65,593)
Purchases of treasury shares (108,207) (25,396)
Net cash flow from the period (63,405) (30,594)
Net financial indebtedness at the beginning
(1,201,241) (1,170,647)
of the period net of lease liabilities
Change in net financial position (63,405) (30,594)
Net financial indebtedness at the end of the period
(1,264,646) (1,201,241)
net of lease liabilities
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
DATA CONTROLLER YEARLY REPORT
rd
The Board of Directors, held on April 23 , 2025, appointed the Chief Executive Officer
as representative of “Data Controller” for all processing of personal data relating ON CORPORATE GOVERNANCE AND
to the purposes of Amplifon S.p.A., as well as for data processing of personal data
deriving from the management of the world market and from the governance of the
Group. OWNERSHIP STRUCTURE
ST
AS AT DECEMBER 31 2025
SUBSIDIARIES
CONSOLIDATED
(PURSUANT TO ART. 123-BIS TUF)
th FINANCIAL STATEMENTS
Following to Board Resolution, dated on October 30 2024, in the first quarter of
2025 the branch office “Amplifon Succursale de Paris”, with offices at 9 Boulevard The report on Corporate Governance and Ownership Structure is available
Romain Rolland, Paris, has been closed. on the company’s website at https://corporate.amplifon.com/en/governance/
governancesystem/corporate-governance-reports.
OUTLOOK
In 2025 Amplifon S.p.A. will also continue with the direction and management of
STATEMENT
the Group, as well as its role in centralizing procurement for the whole Group. The
operating performance of the Company is connected to the Group expectations,
where growth results are anticipated.
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
CONSOLIDATED
SUSTAINABILITY
STATEMENT
st
CONSOLIDATED
as at December 31 2025
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
INDICE
CONSOLIDATED SUSTAINABILITY STATEMENT
> GENERAL DISCLOSURES > SOCIAL INFORMATION 178
(ESRS 2) 104
• ESRS S1 - OWN WORKFORCE 178
• METHODOLOGICAL NOTE 104 • ESRS S2 - WORKERS IN THE VALUE CHAIN 202
• SUSTAINABILITY GOVERNANCE 106 • ESRS S4 - CONSUMERS AND END-USERS 208
• SUSTAINABILITY STRATEGY 115 • ENTITY-SPECIFIC SOCIAL DISCLOSURE 215
CONSOLIDATED
• THE GROUP’S DOUBLE MATERIALITY 133
FINANCIAL STATEMENTS
• PROCESS FOR IDENTIFYING AND ASSESSING > GOVERNANCE INFORMATION 222
IMPACTS, RISKS, AND OPPORTUNITIES 143
• POLICIES, ACTIONS, METRICS AND TARGETS 148 • ESRS G1 - BUSINESS CONDUCT 222
• ENTITY-SPECIFIC GOVERNANCE DISCLOSURE 226
> ENVIRONMENTAL INFORMATION 156
> ANNEX 229
• EU TAXONOMY 156
• ESRS E1 – CLIMATE CHANGE 164
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
GENERAL VALUE CHAIN ESTIMATION
The definition of the contents of the 2025 Sustainability Statement involved key
DISCLOSURES corporate functions, which worked in close collaboration under the coordination of
the Investor Relations & Sustainability function (hereinafter also “IR & Sustainability).
Performance indicators were selected based on the double materiality assessment
(ESRS 2) and collected annually through a structured process of data collection, aggregation,
and transmission at Group level. This process is governed by a specific procedure
for drafting and approving the Sustainability Statement, which standardises the
METHODOLOGICAL NOTE collection and validation of data. The process is managed through dedicated IT
platforms for the collection and consolidation of sustainability data.
CONSOLIDATED
FINANCIAL STATEMENTS
[BP-1] GENERAL BASIS FOR PREPARATION OF SUSTAINABILITY For the sake of accurately representing performance and ensuring the reliability
STATEMENTS of the data, the use of estimates has been minimised as much as possible. Where
estimates are present, they are based on the best available methodologies and
The Consolidated Sustainability Statement (hereinafter also “Sustainability are duly indicated. In particular, it is specified that Scope 1, 2, and 3 emissions have
Statement” or “Statement”) of the Amplifon Group (hereinafter also “Group” or included the use of estimations.
“Amplifon”) has been prepared on a consolidated basis and includes the parent
Company Amplifon S.p.A. in its scope. (hereinafter also “Company”) and all legal
entities consolidated in the financial statements, with the exclusion of legal entities SOURCES OF ESTIMATION
consolidated using the equity method, as they are joint ventures and associates over
STATEMENT
which the Group has no operational control. For further information, please refer to AND OUTCOME UNCERTAINTY
Annex I of the section “Consolidated Financial Statements”.
Amplifon has not identified any quantitative metrics and/or monetary amounts
CONSOLIDATED SUSTAINABILITY
The information contained in this document is the result of the double materiality subject to a high level of measurement uncertainty.
assessment, which has made it possible to identify the material ESG impacts, risks,
and opportunities (hereinafter also “IROs”) for Amplifon. Details on the double
materiality analysis can be found in “The Group’s double materiality” section of this CHANGES IN PREPARATION AND
chapter. The definition and assessment of IROs have taken into account the Group’s
own operations, the upstream and downstream value chain in which the Group PRESENTATION OF SUSTAINABILITY
operates, and its business relationships. Amplifon does not omit information relating
to intellectual property, know-how, or the outcomes of innovation. INFORMATION
REPORT
ON OPERATIONS
[BP-2] DISCLOSURES IN RELATION TO SPECIFIC CIRCUMSTANCES No changes are reported in the methodology applied for the calculation of Scope
3 emissions. However, it should be noted that the Sustainability Plan has been
reviewed and updated, leading to the introduction of a new target. For more details,
TIME HORIZONS please refer to the “Sustainability Strategy” section of this chapter.
The definition of time horizons adopted by Amplifon and its application reflect the
practices implemented within the Company’s Enterprise Risk Management system, in
particular, they are defined as follows:
• Short-term = 1 year;
• Medium-term = 1-3 years;
AMPLIFON
AT A GLANCE
• Long-term = 3-10 years.
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ANNUAL REPORT 2025
REPORTING ERRORS INCORPORATION BY REFERENCE
IN PRIOR PERIODS
Some elements of the reporting also refer to other sections of this document; more
This document does not report any changes due to material reporting errors in details are given below:
previous reference periods. • Explanatory Notes 4 “Intangible fixed assets with useful life”, 5 “Property, plant and
equipment” and 6 “Right-of-use assets” within the section “Consolidated Financial
Statements and Related Explanatory Notes”, which set out the movements in
DISCLOSURES STEMMING FROM investments in tangible and intangible fixed assets, including those arising from
business combinations;
OTHER LEGISLATION OR GENERALLY • Explanatory Note 30 “Revenues from Sales and Services” within the Consolidated
CONSOLIDATED
Financial Statements and Related Notes section, which shows the Group’s
FINANCIAL STATEMENTS
ACCEPTED SUSTAINABILITY REPORTING revenues;
• Explanatory Note 31 “Operating Costs” within the section Consolidated Financial
PRONOUNCEMENTS Statements and Related Notes, which shows the operating costs for the year 2025;
• Explanatory Note 44 section “Segment information” within the Consolidated
The information contained within this document is reported in accordance with Financial Statements and Related Notes, which shows the Group’s revenue broken
European Sustainability Reporting Standards (hereinafter also “ESRS”) reporting down by region;
standards. For further details on the requirements stemming from other European • Section “Risk Management” within the Report on Operations for information on
legislations, please refer to the “List of datapoints in cross-cutting and topical the Group’s ERM methodology.
standards that derive from other EU legislation” section.
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
SUSTAINABILITY GOVERNANCE
[GOV-1] THE ROLE OF THE ADMINISTRATIVE, MANAGEMENT AND SUPERVISORY BODIES
Amplifon’s Corporate Governance structure is based on the principles outlined in the Italian Corporate Governance Code of January 2020, promoted by the Corporate
Governance Committee of Borsa Italiana. The Company has adhered to the Code since its first version in 2001, promptly aligning with subsequent updates. The Board of
1
Directors of Amplifon S.p.A. (hereinafter also “BoD”), appointed by the Shareholders’ Meeting on 23 April 2025, is characterised by a well-balanced mix of professional
backgrounds and competencies, including business leaders, executives from other industries, financial experts, and professionals with international experience, as well as
specialists in hearing care and Environmental, Social and Governance (hereinafter also “ESG”) matters. Furthermore, with the appointment of the new Board in 2025, average
age of directors has significantly decreased from 72 in 2011 to 60 currently, with the youngest director being 36 and the oldest 77. Finally, approximately 70% of the Board
consists of independent directors, with only one executive director - the Chief Executive Officer. In 2025, the Board of Directors met eight times, with an attendance rate of
CONSOLIDATED
92%. The average meeting duration was 2 hours and 45 minutes.
FINANCIAL STATEMENTS
BOARD OF DIRECTORS
Year of first Attendance
2 3 4
Role Name Executive Independent RCSC RAC Gender Competences Areas of expertise
appointment rate
Chairperson Susan Carol Holland F 1988 100%
Chief Executive
Enrico Vita M 2015 100%
Officer
Director Maurizio Costa M 2007 100%
STATEMENT
Director Nicola Bedin M 2025 100%
Director Nina Cortese F 2025 100% CONSOLIDATED SUSTAINABILITY
Director Maria Patrizia Grieco F 2016 63%
5
Director Lorenza Morandini F 2022 100%
Director Lorenzo Pozza M 2016 88%
Director Giovanni Tamburi M 2013 100%
REPORT
ON OPERATIONS
Competences
Business development Risk, crisis and ESG and climate Governance, legal HR and organisational IT, digital International
Finance
and strategic planning audit management change and regulatory change and cyber context
Consumer Communication Financial
Areas of expertise
Real estate Hearing Care Health Care Industry
discretionary services services
Information Consumer
Utilities Energy Materials
technology staples
1. The Board of Directors was appointed by the Shareholders’ Meeting on 23 April 2025 and will remain in office until the approval of the financial statements as of 31 December 2027. The CVs of the BoD members are
available on the Company’s corporate website.
AMPLIFON
2. They declare that they meet the independence requirements in accordance with current regulations and the Italian Corporate Governance Code (Codice di Corporate Governance di Borsa Italiana).
AT A GLANCE
3. RCSC: Members of the Risk, Control and Sustainability Committee.
4. RAC: Members of the Remuneration and Appointment Committee.
5. Nominated from the minority list and independent pursuant to the Italian Corporate Governance Code.
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ANNUAL REPORT 2025
Amplifon’s Board of Directors, appointed by the Shareholders’ Meeting on 23 April
RELATED-PARTY TRANSACTIONS COMMITTEE
2025, consists of a total of 9 members, of whom: 1 is an executive director (11.1%), 8
Role Name
are non-executive directors (88.9%), 3 are non-independent directors (33.3%) and 6
are independent directors (66.7%). Demonstrating the Group’s strong commitment
Chairperson Nicola Bedin
6
to diversity, the BoD includes 5 men (55.6%) and 4 women (44.4%) . The Board of
Member Maurizio Costa
Statutory Advisors, on the other hand, is composed of 2 women and 1 man, for a
Member Lorenza Morandini
total of 3 members. Furthermore, within the BoD, the Chief Executive Officer and the
members of three committees have been appointed to support its activities: Risk,
Control and Sustainability Committee (hereinafter also “RCSC”), Remuneration and
SUPERVISORY BODY
Appointment Committee (hereinafter also “RAC”) and Related-Party Transactions
Committee.
Role Name
CONSOLIDATED
Chairperson Lorenzo Pozza
7
BOARD OF STATUTORY ADVISORS FINANCIAL STATEMENTS
Member Nicola Bedin
Role Name
Laura Ferrara
Member
(Chief Internal Audit & Risk Management Officer)
8
Chairperson Gabriella Chersicla
Standing Patrizia Arienti
EXECUTIVE RESPONSIBLE FOR FINANCIAL
Standing Alfredo Malguzzi
AND SUSTAINABILITY REPORTING
8
Alternate Mario Stella Richter
Name
Alternate Riccardo Foglia Taverna
Gabriele Galli
STATEMENT
REMUNERATION AND APPOINTMENT COMMITTEE
CONSOLIDATED SUSTAINABILITY
SECRETARY OF THE BOARD OF DIRECTORS
Role Name Attendance rate
Name
Chairperson Maurizio Costa 100%
Member Susan Carol Holland 100% Federico Dal Poz
9
Member Giovanni Tamburi 75%
Member Maria Patrizia Grieco 75%
EXTERNAL AUDITORS
REPORT
Firm
RISK, CONTROL AND SUSTAINABILITY COMMITTEE
ON OPERATIONS
KPMG S.p.A.
Role Name Attendance rate
Chairperson Lorenzo Pozza 100%
LEAD INDIPENDENT DIRECTOR
Member Susan Carol Holland 83%
10 Name
Member Nicola Bedin 100%
Member Lorenza Morandini 100% Lorenzo Pozza
6. The gender diversity within the Board of Directors, calculated as the average ratio of female to male board members, is 0.8.
7. The Board of Statutory Advisors was appointed by the Shareholders’ Meeting on 24 April 2024 and will remain in office until the approval of the financial statements as of 31 December 2026. AMPLIFON
AT A GLANCE
8. Member of the supervisory body nominated from the minority list.
9. Value calculated in relation to the term of appointment, meetings starting from April 2025 were considered.
10.The attendance rate relating to the RCSC member concerned was calculated based on the total number of meetings held from the date of appointment (23 April 2025).
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ANNUAL REPORT 2025
In line with the Italian Corporate Governance model, Amplifon does not provide
SHAREHOLDERS’ MEETING for formal and direct employee or worker representation within its administrative,
management, and supervisory bodies. This reflects a governance structure in which
The Shareholders’ Meeting (hereinafter also “Meeting”) has the authority, in worker involvement is regulated through other mechanisms, such as trade unions,
an ordinary session, to approve the financial statements, appoint and dismiss Company trade union representatives (RSA), or unitary trade union representatives
Directors and Statutory Advisors, determine their remuneration, and deliberate (RSU), rather than through direct presence on boards or decision-making bodies.
on matters within its competence as provided by law. In its extraordinary session,
the Shareholders’ Meeting passes resolutions on amendments to the Articles of Amplifon’s Board of Directors possesses adequate and diverse experience and
Incorporation and the Articles of Association, as well as on any other matters falling competencies to effectively fulfil its role in supervising the processes, controls, and
within its competence under applicable legal provisions. governance procedures used to monitor, manage, and oversee impacts, risks, and
opportunities. A detailed analysis of the competencies of the Board members is
The Company’s Articles of Association stipulate that, unless otherwise resolved by provided through the charts below, illustrating their areas of expertise and personal
CONSOLIDATED
the Shareholders’ Meeting at the time of appointment, the Board of Directors is skills, ensuring transparency and completeness in assessing their suitability to
FINANCIAL STATEMENTS
granted, within the limits established by law, the broadest powers of ordinary and manage the Company’s strategic and operational challenges.
extraordinary administration, as well as full disposal powers without limitation.
The chart shows the proportion of members of the Board of Directors with specific
backgrounds in each of the areas listed, highlighting a greater concentration in the
Health care, Hearing care, Industry and Financial services sectors.
ENHANCED INCREASED VOTING RIGHTS
Following the adoption of Law No. 116/2014, which introduced the principle
of increased voting rights into the Italian legal framework, the extraordinary
11
STATEMENT
Shareholders’ Meeting of the Company resolved on 29 January 2015 to amend the BOD MEMBERS BY AREAS OF EXPERTISE
Articles of Association, allowing shareholders to request two votes per share for each
share held continuously for at least 24 months from the date of registration in the
Health Care 100%
CONSOLIDATED SUSTAINABILITY
dedicated list prepared by the Company.
Hearing Care 78%
In line with the decision taken in 2015 and following the entry into force of Italian Law No.
Financials 67%
21/2024 (the so-called “Capital Law”), on 30 April 2024, the Extraordinary Shareholders’
Industry 67%
Meeting adopted the option of enhanced increased voting to foster a capital structure that
Consumer Discretionary 44%
supports the Group’s long-term growth strategy at a global level while more effectively
and incisively rewarding long-term shareholders. This option allows shareholders to
Real Estate 33%
acquire an increased voting right, starting with two votes per share if the share has been
REPORT
Utilities 33%
held continuously for at least 24 months from the date of registration in the Company’s
ON OPERATIONS
Information Technology 33%
dedicated list. A third vote is granted after an additional year, and subsequently, one
additional vote per year (i.e., fourth, fifth vote, and so on) up to a maximum of 10 votes
Communication Services 22%
per share, in compliance with applicable laws and regulations.
Consumer Staples 22%
Energy 22%
As at 31 December 2025, a total of 95,495,236 shares carrying three voting rights
each were recorded in the relevant register (representing 68.64% of the Company’s Materials 11%
voting share capital). Of these, 95,105,392 shares (68.36% of the voting share capital)
are held by the controlling shareholder Ampliter S.r.l.; 50 shares carry two voting
rights each and 130,893,334 shares carry one voting right each.
AMPLIFON
AT A GLANCE
11. The areas of expertise have been identified based on the MSCI Global Industry Classification Standard (GICS): http://www.msci.com/our-solutions/indexes/gics.
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ANNUAL REPORT 2025
The chart illustrates the distribution of experience gained by the members of the the responsible Committee. This role is assigned to the RCSC, which, as part of its
Board of Directors across the various professional areas, ranging from international support activities for the BoD, is responsible for overseeing sustainability-related
exposure to risk management, as well as IT and sustainability. activities and the management of ESG topics. Moreover, this commitment is clearly
expressed and integrated within the Group’s Policies, which establish the strategic
guidelines for the responsible and sustainable management of corporate activities.
BOD MEMBERS BY COMPETENCE
As reported in the Corporate Governance and Ownership Structure Report as at
31/12/2025, the Board of Directors approves the Sustainability Reporting, ensuring
International context 89%
that it is prepared and published in compliance with Italian Legislative Decree 125/24.
The Group policies, including the Sustainability Policy (which formalises the four areas
Finance 89%
of commitment for the Group), play a key role in guiding its sustainability strategy.
Business development
89%
Furthermore, following the review and validation of the ESG strategic guidelines
and strategic planning
CONSOLIDATED
(including the Sustainability Plan) by the RCSC and the BoD, the Group ensures
Governance,
78%
FINANCIAL STATEMENTS
legal & regulatory
oversight of the impacts, risks, and opportunities across all areas of sustainability.
HR and organisational
Supporting the BoD, the Risk, Control and Sustainability Committee is responsible
56%
change
for supervising internal control and risk management matters, including ESG-
ESG and climate
44%
change related matters affecting the Company’s operations and stakeholder interactions.
Risk, crisis and audit Additionally, the RCSC monitors the adequacy and effectiveness of the internal
33%
management
control system.
IT, digital & cyber 11%
[ESRS G1 - GOV-1] THE ROLE OF THE ADMINISTRATIVE, MANAGEMENT
AND SUPERVISORY BODIES
STATEMENT
Theadministrative,management,andsupervisorybodiespossess,orwherenecessary
update, the necessary expertise to effectively address sustainability-related matters. Amplifon has a Code of Ethics that, in line with its corporate culture, defines the
In particular, the Board of Directors has direct sustainability expertise, with members principles, values, and rules of conduct that guide the Group. The Code of Ethics
CONSOLIDATED SUSTAINABILITY
bringing specific experience gained through dedicated training programmes. Over is distributed across all the countries where Amplifon operates to ensure its local
the past years, the members of the Board of Directors have participated in induction dissemination and effective implementation. Its provisions apply to all employees
sessions on sustainability topics to gain deeper insights into the Group’s ESG-related and all subsidiary companies, as well as to third parties whose actions are attributable
risks and sustainability reporting. As per standard practice, a dedicated discussion to the Group.
on the Sustainability Plan was conducted, ensuring a thorough understanding of its
objectives and targets. The Group’s Code of Ethics is approved by the Board of Directors, which promotes
its implementation and compliance, ensuring alignment with industry best practices.
These activities are complemented by dedicated sessions on corporate policies (e.g., The Board of Directors plays a central role in ensuring that the Company’s conduct
REPORT
Diversity Equity Inclusion & Belonging - hereinafter also “DEIB” - Policy, Supplier Code adheres to the principles of ethics, honesty, integrity, fairness, and good faith,
ON OPERATIONS
of Conduct, Whistleblowing Policy, etc.) when updated, ensuring a coherent and fostering a corporate culture based on compliance with applicable regulations and
structured approach. This enables the members of the administrative, management, best governance practices.
and supervisory bodies to gain not only a deep understanding of ESG principles
and best practices but also familiarity with relevant corporate policies. The synergy For more details on the Board of Directors competences regarding corporate conduct,
between these efforts ensures a comprehensive vision and effective management of please refer to the previous section.
sustainability-related impacts, risks, and opportunities.
The monitoring of ESG impacts, risks, and opportunities is also ensured through
the Sustainability Plan, which is reviewed and monitored in dedicated sessions by
AMPLIFON
AT A GLANCE
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ANNUAL R E PORT 2 0 2 5
[GOV-2] INFORMATION PROVIDED TO AND SUSTAINABILITY MATTERS oversight role, monitoring the achievement of the Company’s overall objectives and
ADDRESSED BY THE UNDERTAKING’S ADMINISTRATIVE, MANAGEMENT ensuring that all activities align with its vision, mission, and values. In addition, the
AND SUPERVISORY BODIES governance bodies approve and/or oversee policies designed to address emerging
impacts, risks and opportunities, such as the Sustainability Policy, the Environmental
To enhance awareness of ESG topics and risks, regular updates on impacts, risks, Policy, the DEIB Policy, the Code of Ethics, and the Human Rights Policy, which are
opportunities, and sustainability initiatives are provided, if necessary, during explored in greater detail in the “Policies, actions, metrics and targets” section of this
meetings of the Board of Directors and the Risk, Control and Sustainability chapter. During the definition of the Sustainability Plan, the Global Investor Relations
Committee, which take place at least five times a year. These updates include & Sustainability function engaged Top Management in open discussions on key ESG
insights into efforts related to climate change mitigation and adaptation. At these opportunities, evaluating strategic priorities for the Group. In the ERM process, all
governance meetings, reports on the activities performed in preparation for the material ESG topics, including those related to environmental aspects and climate
Sustainability Statement are presented (such as the double materiality analysis, change, are assessed by key involved stakeholders in terms of potential risks and
which was also submitted to the RCSC and validated by the BoD in 2025). Updates opportunities, also considering the related management and mitigation strategies;
CONSOLIDATED
are shared on new projects (see, for example, the climate strategy Listening to risks and opportunities identified as material are presented to the RCSC and the BoD.
FINANCIAL STATEMENTS
Our Planet) and key milestones achieved in relation to the objectives set out in
the Sustainability Plan (for further details, see the “Sustainability Strategy” section The Board of Directors annually addresses specific sustainability topics that have
in this chapter). Communication and engagement activities are also discussed, emerged as relevant, through dedicated sessions allowing for in-depth discussions
covering interactions with the financial community, ESG rating agencies, and all on related impacts, risks and opportunities. These meetings provide an opportunity
relevant stakeholders. The Internal Control and Risk Management System (ICRMS) to review and validate corporate strategies, such as Sustainability Plan updates and
consists of rules, procedures, and organisational structures aimed at an effective the definition of ESG objectives and targets, as well as ensure compliance with the
and efficient identification, assessment, management and monitoring of the main latest regulatory requirements for climate-related disclosures and sustainability
risks, to contribute to the Group’s sustainable success, in line with the strategic reporting. Furthermore, the Board, in addition to approving material impacts,
guidelines. Through the adoption of the Enterprise Risk Management (hereinafter risks and opportunities (for more information, please refer to the section on “The
STATEMENT
also ERM) model, Amplifon promotes a structured and systematic process of risk Group’s double materiality” in this chapter), is also responsible for assessing and
assessment, monitoring and reporting, aimed at the correct management of the approving any updates to corporate policies related to sustainability governance,
main risks of the Group. This activity is coordinated and facilitated by the Group Risk thus strengthening its role in overseeing the Group’s commitment to these matters.
12 CONSOLIDATED SUSTAINABILITY
Management function, acting as a second-level control , which supports the internal
stakeholders involved in the process (Corporate Executive Officers, Executive Vice [GOV-3] INTEGRATION OF SUSTAINABILITY-RELATED PERFORMANCE IN
Presidents of the three regions, Country General Managers and their respective local INCENTIVE SCHEMES
management teams, selected Directors). The exercise is carried out annually, with a
mid-year review, in order to incorporate any updates regarding the risks to which the Since 2020, Amplifon has sought to ensure the alignment of the Remuneration
Group might be exposed, thereby ensuring their adequate identification, assessment Policy with the Group’s sustainability strategy, by setting the main objectives of the
and management, as well as their monitoring. The Group Top Risks map resulting Sustainability Plan within the Company’s performance appraisal system (the so-called
from this process is periodically presented to the RCSC - on a semi-annual basis “PDR”) and short-term variable incentive (MBO) schemes for top management (Chief
REPORT
(June/December) - and to the BoD - in June as a note of the RCSC Chairperson and Executive Officer/General Manager and Executives with strategic responsibilities).
ON OPERATIONS
in December as a specific agenda item. Monitoring of the specific objectives of the Under the MBO incentive mechanism, the bonus resulting from the achievement
Sustainability Plan is entrusted to the Investor Relations & Sustainability function, of performance targets is subject to a multiplier or demultiplier, depending on the
which continuously verifies progress and results achieved within the respective attainment of individual objectives outlined in the PDR Scorecard. Each individual’s
areas of responsibility; the Board of Directors is responsible for ensuring its effective objectives include at least one sustainability-related goal, ensuring full alignment
operational implementation in line with the Company’s strategies. In addition, the between short-term incentives and the Group’s sustainability objectives. Further
Board of Directors and the Board of Statutory Advisors play a broader, more strategic demonstrating Amplifon’s increasing focus on ESG matters, in 2022 the Company
12. The Internal Control and Risk Management System is structured around three main levels, each with distinct control responsibilities and objectives. The first level comprises operational functions (line
management), which are responsible for identifying, assessing, managing and monitoring the specific risks of their areas of competence consistently with Company’s procedures and policies in order to ensure
compliance and the proper conduct of processes. The second level includes the supervisory functions (e.g., Risk Management, Compliance, Legal), which support and monitor the first level, defining rules, AMPLIFON
AT A GLANCE
methodologies and tools for risk analysis and management, ensuring that risks are properly identified and controlled. The third level is represented by the Internal Audit function, which provides adequate
assurance on the internal control system.
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ANNUAL REPORT 2025
launched a new performance-based remuneration scheme, the Sustainable Value [E1 GOV-3] INTEGRATION OF SUSTAINABILITY-RELATED PERFORMANCE
Sharing Plan. Initially introduced for the Chief Executive Officer/General Manager, IN INCENTIVE SCHEMES
the plan was extended in 2023 to Executives with Strategic Responsibilities and
selected key personnel, reinforcing a strong commitment to achieving ESG targets. It should be noted that the incentive system includes an environmental sustainability-
In every country where Amplifon operates, short-term incentives are also in place for related target under the “Ethical Conduct and Environmental Responsibility”
employees outside of Top Management, designed to reward individual and collective pillar, specifically aimed at annual battery savings. For further details refer to the
contributions towards achieving Company objectives. Additionally, sales incentives previous section. An objective related to the submission to the SBTi and the related
are provided for employees working in clinics and sales structures, aimed at driving implementation of Amplifon’s Climate Strategy is currently included in the CEO’s
performance and encouraging the achievement of commercial targets. Performance Development Review (PDR). With regard to the other members of the
administrative, management and supervisory bodies, no specific climate-related
The development of Amplifon’s Remuneration Policy involves multiple stakeholders, considerations are included within their remuneration.
in line with the regulatory requirements applicable to publicly listed companies. Every
CONSOLIDATED
aspect of the incentive system is reviewed by the Remuneration and Appointment [GOV-4] STATEMENT ON DUE DILIGENCE
FINANCIAL STATEMENTS
Committee, which assesses its robustness before submitting it for approval by the
Board of Directors. Certain equity-based incentive plans also require approval from In preparing its Sustainability Statement, Amplifon Group has initiated a process of
the Amplifon S.p.A. Shareholders’ Meeting. data collection and analysis regarding its due diligence practices (hereinafter also
“due diligence”). In relation to supply chain due diligence, Amplifon has already
For the 2025-2027 cycle of the Sustainable Value Sharing Plan 2022-2027, ESG adopted a structured and cyclical approach to prevent and mitigate significant
performance is assessed based on four key metrics, each corresponding to a pillar of negative impacts on workers in its value chain. This process is ongoing, involving
the Sustainability Plan, defined on the basis of the KPIs included in the Plan: continuous monitoring of supplier performance and compliance with the Supplier
Code of Conduct, fostering improvements throughout the supply chain. This
• Product and Service Stewardship: clients and prospects’ annual economic saving approach ensures that preventing negative impacts is an integral part of the Group’s
STATEMENT
for the three-year period 2025-2027 (€ million); procurement and value chain management strategy.
• People Empowerment: confirming Global Top Employer certification in the three-
year period 2025-2027 and obtaining further global certification; Although there is currently no procedure governing the overall ESG due diligence
CONSOLIDATED SUSTAINABILITY
• Community Impact: number of employees’ participations in Group Foundations’ process across all areas in which the Group operates, in 2025 Amplifon implemented
voluntary initiatives or Social Ambassadorship initiatives for the three-year period an internal procedure specifically dedicated to supplier ESG due diligence. The
2025-2027; procedure defines Amplifon’s global framework for the identification, assessment
• Ethical Conduct and Environmental Responsibility: total number of batteries and mitigation of ESG risks within the supplier base and outlines the key processes,
“saved” per year for the three-year period 2025-2027 (in millions of batteries). responsibilities, methodologies and tools adopted to ensure effective risk
management, in compliance with applicable regulations and the objectives of the
Amplifon’s Sustainable Value Sharing Plan is 50% linked to achieving these four ESG Amplifon Group.
objectives, accounting for 16% of the total target pay mix for Amplifon S.p.A.’s Chief
REPORT
Executive Officer. Given that 27% of the target pay mix consists of fixed remuneration, The initiatives and projects outlined in the following table provide a fundamental
ON OPERATIONS
ESG metrics represent 11% of the Company’s overall incentive system. contribution to building a framework for managing the environmental, social, and
governance impacts the Group may generate or is already generating.
AMPLIFON
AT A GLANCE
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ELEMENTS OF DUE DILIGENCE
A) EMBEDDING DUE DILIGENCE IN GOVERNANCE, STRATEGY B) ENGAGING WITH AFFECTED STAKEHOLDERS IN ALL
AND BUSINESS MODEL KEY STEPS OF THE DUE DILIGENCE
As a foundation for integrating social and environmental responsibility, Amplifon For Amplifon Group, stakeholder engagement represents an opportunity for
has adopted a range of policies that reflect its commitment to sustainability. These dialogue and collaboration. Specifically, to identify and manage the key aspects
include: relevant to the Group, Amplifon employs various methods to maintain active
communication with its stakeholders.
CONSOLIDATED
• Sustainability Policy
FINANCIAL STATEMENTS
• Code of Ethics • Stakeholder engagement process:
• Supplier Code of Conduct - The Group developed a structured, multi-year Stakeholder Engagement
• Whistleblowing Policy Plan, which facilitates a rotational approach to involving a broad range of
• Anti-Corruption Policy stakeholders through interactive dialogue.
• Environmental Policy - This initiative aims to deepen stakeholder engagement and integrate their
• DEIB (Diversity, Equity, Inclusion, and Belonging) Policy perspectives into assessments of human rights and environmental impacts.
• Human Rights Policy • As part of the impact assessment within the double materiality assessment
process, several stakeholder categories were consulted to define significant
In addition, due diligence governance activities are embedded within and defined impacts caused by the Group;
STATEMENT
by the following processes: • Amplifon’s Group Whistleblowing channels provide an accessible and secure
communication platform for all stakeholders, enabling them to report concerns
• Supplier due diligence process, defined by Amplifon’s global framework for the of various kinds;
CONSOLIDATED SUSTAINABILITY
management of ESG risks within its supply chain (internal procedure), • Recipients of the Group Code of Conduct are encouraged to play an active role
• Through the Risk, Control and Sustainability Committee and its role in supporting in reporting any violations of its provisions. To support this, a dedicated email
the BoD in identifying, considering, and managing the impacts generated by the address (scoc@amplifon.com) is available, ensuring a transparent working
Group’s activities. environment that complies with regulatory requirements.
• The double materiality assessment, which evaluates impacts, risks, and
opportunities and serves as an input for potential modifications to the business
model.
REPORT
ON OPERATIONS
• Section “Policies, actions, metrics and targets” of this chapter. • Section “Sustainability Strategy” of this chapter.
• Section “Sustainability Governance” of this chapter. • Section “The Group’s double materiality” of this chapter.
• Section “The Group’s double materiality” of this chapter. • Section “Policies, actions, metrics and targets” of this chapter.
• Section “Actions, metrics and targets” of chapter “ESRS S2 – Workers in the value
chain”.
• Paragraph “Management of relationships with suppliers” of Chapter “ESRS G1 –
Business conduct”.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
C) IDENTIFYING AND ASSESSING ADVERSE D) TAKING ACTIONS TO ADDRESS THOSE
IMPACTS ADVERSE IMPACTS
• The Group’s double materiality process has placed particular emphasis on the • The Sustainability Plan serves as a key tool for effectively addressing the Group’s
assessment and prioritisation of impacts, aiming to identify those most relevant negative impacts, outlining targeted actions to reduce its environmental
to both the organisation and its stakeholders. footprint, promote social responsibility, and ensure strong governance.
• Product non-compliance monitoring serves as a key mechanism for identifying • The Transition Plan enables the Group to take structured action to address
CONSOLIDATED
potential negative impacts arising from the use and commercialisation of the negative climate impacts, by defining measurable targets and concrete actions
FINANCIAL STATEMENTS
Group’s products. This system allows for the early detection of non-compliance for the progressive reduction of greenhouse gas emissions.
matters that could pose risks to safety, quality, and the environment. • Where necessary, the Group Whistleblowing Policy provides for the carrying
• The Group Whistleblowing channels are a crucial resource for receiving reports out of specific investigation activities, which may eventually result in corrective
from the Group’s stakeholders. These reports may also relate to potential or or disciplinary measures.
actual negative impacts resulting from Amplifon’s activities. • The supplier ESG due diligence process provides for the assignment of corrective
• The supplier due diligence process, specifically in relation to ESG criteria, offers Action Plans aimed at addressing any critical matters and gaps identified
a detailed analysis of impacts within the Group’s value chain (upstream). following the self-assessment evaluation, i.e. the questionnaire completed by
• A second-level structured audit plan covering strategic suppliers and those with the supplier. These gaps may relate to deficiencies in the practices adopted or
higher ESG risk, based on a phased programme providing for a progressive insufficient documentation provided to support the required evidence.
STATEMENT
increase in audits over the years. • The Group adopts specific actions, aimed at mitigating negative impacts and
enhancing positive ones, in the respective sections of this document.
• The second-level ESG supplier audit plan, including the definition and
CONSOLIDATED SUSTAINABILITY
implementation of corrective actions to mitigate identified negative impacts.
REPORT
ON OPERATIONS
• Section “The Group’s double materiality” of this chapter. • Section “Sustainability Governance” of this chapter.
• Section “Sustainability Governance” of this chapter. • Paragraph “Transition plan for climate change mitigation” of chapter “ESRS E1 –
• Section “Policies, actions, metrics and targets” of this chapter. Climate change”.
• Section “Actions, metrics and targets” of chapter “ESRS S2 – Workers in the value • Section “Policies, actions, metrics and targets” of this chapter.
chain”. • Section “Actions, metrics and targets” of chapter “ESRS S1 – Own workforce”,
• Paragraph “Management of relationships with suppliers” of Chapter “ESRS G1 – chapter “ESRS S2 – Workers in the value chain” and chapter “ESRS S4 – Consumers
Business conduct”. and end-users”.
AMPLIFON
AT A GLANCE
• Paragraph “Management of relationships with suppliers” of Chapter “ESRS G1 –
Business conduct”.
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[GOV-5] RISK MANAGEMENT AND INTERNAL CONTROLS OVER THE
SUSTAINABILITY REPORTING
E) TRACKING THE EFFECTIVENESS OF THESE
Amplifon’s Internal Control and Risk Management System is designed to ensure
the presence of structured safeguards for mitigating potential risks related to the
EFFORTS AND COMMUNICATING
Sustainability Statement. The Global Accounting and Compliance function plays a
central role and its main responsibilities are outlined in the “Internal Control and
Risk Management System – Risk, Control and Sustainability Committee” section of
• The Sustainability Plan and the achievement of its targets are continuously the Corporate Governance and Ownership Structure Report. This document details
monitored and reported on an annual basis. the processes and risk management mechanisms relating to the preparation of the
• The Group’s Whistleblowing Policy provides for the preparation of a half-yearly Sustainability Statement. To support this system, a scoping exercise was carried out,
report, or a timely report where necessary, to the Risk, Control and Sustainability identifying all Group entities as being within the scope of the control model.
CONSOLIDATED
Committee and the Supervisory Body – for reports relevant for the purposes of
FINANCIAL STATEMENTS
Italian Legislative Decree 231/01 – on the process of handling reports and the In this context, the Group Risk Control Matrix (RCM) was prepared in order to oversee
status of reports received. the monitoring process relating to the Sustainability Statement for each Disclosure
• The supplier due diligence process related to ESG matters incorporates a Requirement within scope. The RCM sets out the controls associated with the
dedicated monitoring system to ensure that, in cases where suppliers are identified risks, ensuring the effectiveness and adequacy of the measures adopted.
classified as medium-to-high risk, the actions outlined in the action plan are The RCM was first implemented in 2024. During the current year, it was updated on
implemented within the established timeframe. This contributes to enhancing the basis of the results of the double materiality assessment, resulting in an extension
the supplier’s overall ESG performance. of the scope of the Disclosure Requirements included within the RCM.
• The Group defines specific metrics and targets, which are discussed in the
respective sections of this document, to ensure that the actions taken are Through an in-depth analysis of data collection flows underlying reporting obligations,
STATEMENT
measurable, effective and aligned with the objectives set. the Group has formally defined risk categories and corresponding control measures
to mitigate them. These measures outline the nature, frequency, and responsible
parties for their execution.
CONSOLIDATED SUSTAINABILITY
For each identified risk, the Risk Control Matrix defines mitigation strategies and
corresponding controls, supported by an ongoing audit plan and periodic testing
conducted by the Global Accounting and Compliance function. These assessments
• Section “Sustainability Governance” of this chapter. evaluate the control structure, identify potential gaps, and propose corrective
• Section “Policies, actions, metrics and targets” of this chapter. actions, such as implementing compensatory controls or modifying operational
• Section “Actions, metrics and targets” of chapter “ESRS S1 – Own workforce”, processes, to ensure effective oversight of critical areas.
chapter “ESRS S2 – Workers in the value chain”, chapter “ESRS S4 – Consumers
REPORT
and end-users” and chapter “ESRS G1 – Business conduct”. The integration of internal controls into business processes is further strengthened
ON OPERATIONS
through the semi-annual reporting of key findings and corrective actions to the Risk,
Control and Sustainability Committee and the Board of Directors. This reporting
process enables the monitoring of the effectiveness of the Internal Control System,
ensuring that governance bodies receive timely and accurate information. Beyond
compliance with regulatory requirements and corporate governance principles,
this approach supports alignment with sustainability objectives, providing a solid
foundation for integrated risk management and transparent reporting.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
SUSTAINABILITY STRATEGY
[SBM-1] STRATEGY, BUSINESS MODEL AND VALUE CHAIN Employee distribution by geographical area
THE GROUP’S MARKETS AND CUSTOMERS
Amplifon provides hearing care products and services to individuals affected by
hearing loss, thanks to the contribution made by hearing care professionals across
its extensive distribution network in every market where it operates.
CONSOLIDATED
FINANCIAL STATEMENTS
The Group operates through three regional structures:
• EMEA
• America
• APAC
Amplifon is present in 26 countries with a network of over 10,100 locations, including:
Italy, Spain, France, Germany, the Netherlands, Switzerland, Belgium, Portugal, the
United Kingdom, Hungary, Poland, Israel, Egypt, the United States, Canada, Argentina,
Chile, Ecuador, Panama, Colombia, Mexico, Uruguay, Australia, New Zealand, India,
STATEMENT
and China.
13
At a global level, over 1.5 billion people experience some degree of hearing loss, with
CONSOLIDATED SUSTAINABILITY
430 million requiring rehabilitation. With increasing life expectancy and rising noise
exposure, the number of people affected is projected to grow significantly, potentially
reaching 700 million by 2050. Amplifon is therefore expanding its efforts to raise
awareness of hearing health across all age groups. At the same time, it is important to
note that most of Amplifon’s customers experience moderate to severe hearing loss,
according to the hearing impairment classification established by the World Health AMERICA EMEA CORPORATE APAC TOTAL GROUP
Organization (WHO). The Group relies on more than 8,300 highly qualified specialists
to provide personalised solutions aimed at enhancing the hearing health and overall 2024 2,449 8,499 361 3,761 15,070
REPORT
quality of life of its customers.
ON OPERATIONS
2025 2,469 8,595 375 3,639 15,078
AMPLIFON
AT A GLANCE
13. Source: World Health Organization.
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ANNUAL REPORT 2025
achieved higher average ratings compared with the previous version: 4.5 on Android
THE GROUP’S PRODUCTS AND SERVICES and 4.6 on iOS, compared with 4.2 and 4.4 previously.
Amplifon provides hearing care products and services for individuals experiencing With a strong commitment to continuous sustainability improvement, the Group has
hearing loss. To do so, the Group sources hearing aids from leading global developed its Amplifon-branded product packaging to be fully reusable and made with
manufacturers and employs hearing care professionals who tailor the devices to over 70% recycled materials. A solution developed with both environmental impact
each customer’s hearing profile and specific needs. and actual usefulness for the end customer in mind. In 2025, the roll-out of the new
packaging has been completed in 14 countries: Italy, Spain, Germany, Switzerland,
In 2018, Amplifon has launched a line of Amplifon-branded products aimed at the Belgium, the Netherlands, France, Portugal, the United Kingdom, New Zealand,
private and paid-up segment of the market, while continuing to offer manufacturer- Australia, Chile, Argentina and China, while at the beginning of 2026 the roll-out was
branded hearing aids in social market segments and in countries not yet included in also extended to Ecuador and Colombia.
the roll-out plan.
CONSOLIDATED
FINANCIAL STATEMENTS
The “Amplifon Product Experience” serves as a unique driver for strengthening brand AMPLI-CARE
identity, differentiating services, and offering a comprehensive value proposition,
combining product, service, and experience. The “Amplifon Product Experience”, Ampli-care is Amplifon’s cutting-edge platform, designed to deliver a revolutionary
which includes Amplifon-branded products and the Amplifon omnichannel and personalised hearing experience, both during clinic visits and at every stage of
ecosystem, is an integrated system that places customers at the centre of a the customer journey. Ampli-care is built on three pillars:
seamless experience where service and product work in full synergy. The Amplifon
omnichannel ecosystem is an advanced digital platform that harnesses cutting- 1. Immersive experience
edge technology and big data analytics to collect and analyse hearing device usage
patterns, customer feedback, and consumer needs. This data is then used to create As part of the Ampli-care ecosystem, Amplifon clinics are undergoing a complete
STATEMENT
a unique, personalised, and distinctive experience. The Amplifon Product Experience transformation, gradually adopting an immersive store format as part of the
goes beyond the clinic visit, redefining the entire customer journey. It provides quick Company’s internal network renewal programme. With the aim of offering a unique
access to tailored, high-value services, designed to continuously enhance customer experience to its consumers and strengthening the global brand, also through
CONSOLIDATED SUSTAINABILITY
satisfaction. The Amplifon Product Experience has been successfully launched in 17 innovative architectural design, this new format - already present in more than 630
countries (Italy, France, Germany, the Netherlands, Spain, the United States - Miracle- clinics worldwide - focuses on two key areas. The retail zone features a welcoming
Ear and Amplifon Hearing Health Care -, Australia, the United Kingdom, Belgium, reception and waiting area, showcasing hearing solutions, while the Solution Room
Portugal, New Zealand, Switzerland, Argentina, Chile, Ecuador, Colombia and China), places the customer at the centre of the experience, alongside their caregiver and
where the penetration rate reaches approximately 95% of revenues generated on hearing care professional. This space is enhanced by immersive visual and digital
the country’s private and paid-up market within a few months of launch. elements, creating an engaging and interactive environment. The modular design
follows a scalable approach, ensuring adaptability to the needs of all the different
Within the Amplifon ecosystem, the App represents the first point of contact with locations around the world. In addition, clinics are also equipped with state-of-the-
REPORT
consumers and enables support to be provided remotely. Completely redesigned art diagnostic tools, such as Otopad, enabling interactive, touch-based audiology
ON OPERATIONS
in 2025, the Amplifon App is an integrated digital platform capable of supporting experiences. This technology allows for sophisticated hearing assessments, ensures
individuals throughout their entire hearing care journey – a digital hub for hearing standardised service quality at the highest level, and optimises the efficiency of
health that combines technology, accessibility and patient support. With a penetration hearing care professionals, ultimately enhancing the customer experience.
rate of 25%, up compared with the previous version, the new App allows users to
perform hearing tests and manage their device functions in real time directly from 2. Hyper-personalised solutions
their smartphone (such as volume control, noise reduction and speech focus).
Through video tutorials and a chatbot based on generative artificial intelligence, it also With cutting-edge technology and a 360° omnichannel approach, Ampli-care enables
provides immediate support for resolving minor issues, enabling users to easily book a deeper understanding of each customer, providing hearing care professionals with
an appointment with their hearing care professional. The new version of the App has more insights than ever before to deliver a truly hyper-personalised experience.
AMPLIFON
AT A GLANCE
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Ampli-care also supports professionals in identifying the best hearing solution for
each customer through a proprietary system known as the “solution builder engine”, BUSINESS MODEL
already implemented in clinics across Spain, the United Kingdom, and Belgium.
Amplifon provides exceptional hearing care services directly to consumers by
3. Always-connected support combining technical expertise, cutting-edge technology, and - above all - empathy.
Those who choose Amplifon experience a tailored, exclusive journey that goes
With an advanced remote monitoring and assistance system, Amplifon’s hearing care beyond simply purchasing a hearing device.
professionals remain constantly connected, allowing them to track how customers
use their devices and identify specific needs - supporting them even when they are
not in the clinic. AMPLIFON 360 PROTOCOL
The success of a hearing solution depends on the expertise of Amplifon’s hearing
CONSOLIDATED
care professionals, who conduct hearing tests, select the most suitable device
FINANCIAL STATEMENTS
DIGITAL LEADERSHIP from the world’s leading hearing technology manufacturers, and ensure a perfect
fit based on each person’s individual needs. To support this process, the Group
Amplifon.com ranks first for organic traffic in the hearing care sector across six of the developed the patented Amplifon 360 protocol (hereinafter also “Amplifon 360”)
eight major markets in which Amplifon operates. Alongside the Group’s other brands that combines a data-driven approach with advanced yet easy-to-use technologies
and digital channels, including social media, it continuously engages not only its to assess hearing capabilities and guide audiologists in identifying the best hearing
customers but also their caregivers -friends and family members who play a key role solution for each customer. Amplifon 360 enhances customer engagement during
in their hearing journey. With an in-house content creation team, Amplifon’s websites the evaluation process, allowing for a more in-depth analysis of individual needs
are constantly optimised using a data-driven approach that is fully integrated with and lifestyle factors. The protocol is presented to customers through interactive
the Company’s Customer Relationship Management (CRM) systems, ensuring ever digital applications featuring a video interface, offering an immersive experience
STATEMENT
greater effectiveness. In 2025, digital will be the primary channel for lead acquisition that helps them better understand their hearing profile and the benefits of their
and the number of online appointment bookings has increased by approximately recommended solution. Demonstrating its effectiveness, the Amplifon 360 protocol
22% globally compared to 2024. Additionally, through Earpros.com, the Group’s has been approved by the Italian Society of Audiology and Phoniatrics (SIAF) and
CONSOLIDATED SUSTAINABILITY
unbranded platform, present in 16 countries, Amplifon has reached an additional has received patents in the United States, Australia, and Europe, validating its
7 million users, who, on average, are four years younger than those engaging with uniqueness and innovative nature. These recognitions highlight its significant role
Amplifon’s branded websites. in advancing audiological techniques. Importantly, Amplifon 360 protocol makes
hearing care more accessible to countless individuals by offering free hearing tests
to anyone visiting an Amplifon clinics. This initiative has generated substantial
economic savings for customers, prospective clients, and the wider community.
AMPLIFON X
REPORT
Amplifon X is the Group’s internal start-up, dedicated to its digital innovation
ON OPERATIONS
strategy. It is responsible for software design and the end-to-end development of
highly innovative digital solutions, aimed at enhancing both clinical and remote
hearing care services. With a team solely focused on digital innovation, Amplifon
X enables the Group to continuously redefine the global standards of audiological
care, strengthening its competitive advantage and delivering a unique, inimitable
experience for both customers and hearing care professionals.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
BUSINESS MODEL
BUYS
BUYS
PRODUCT &
PRODUCT
MANUFACTURER SERVICE CUSTOMER
CONSOLIDATED
FINANCIAL STATEMENTS
BUYS
PRODUCT &
BUYS
BUYS HIGH
PRODUCT &
PRODUCT VALUE-
SERVICE
MANUFACTURER FRANCHISEE CUSTOMER
ADDED
STATEMENT
SERVICES
CONSOLIDATED SUSTAINABILITY
OUTSOURCES SUBSCRIBES
REPORT
BUYS
SERVICE INSURANCE
ON OPERATIONS
PRODUCT
MANUFACTURER MANAGEMENT COVERAGE CUSTOMER
INSURANCE
COMPANY
PROVIDES
PRODUCT
& SERVICE
INDEPENDENT NETWORK
THROUGH
STORES
THIRD-
PARTIES
AMPLIFON
AT A GLANCE
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VALUE CHAIN
Amplifon’s value chain is designed to meet the evolving needs of the market and consumers, ensuring high quality, technological innovation, and a strong commitment
to sustainability and customer care. The Group’s value chain activities are specifically structured across several key phases, ranging from raw material procurement and
product research & development to the distribution of finished products, delivery of high-value services, product usage, and disposal. The Group’s value chain also stands
out for its use and optimisation of certain intangible assets, such as brand and reputation, to foster trust-based relationships with its customers; innovation, which enhances
the Group’s competitiveness and ability to meet market demands with high-quality solutions; and highly specialised expertise, acquired both through rigorous talent
acquisition and specific training programmes provided by the Group to its employees, serving as a key driver of differentiation and excellence.
CONSOLIDATED
FINANCIAL STATEMENTS
Procurement through
indirect suppliers
Sales Sales
Distribution
goods and services not
through through direct
intended to be sold or
franchise retail stores
offered to end customers
stores (including ATG)
Raw material Device usage
STATEMENT
procurement by the end End of life
R&D
customer
Procurement through
Distribution
CONSOLIDATED SUSTAINABILITY
direct suppliers
Promotion of products
Hearing care products and
and services
related accessories
After-sales services
REPORT
(assistance and technical support)
ON OPERATIONS
Subscription
Provision of the service included and provision
Activities carried out by Amplifon
in the insurance coverage of insurance
Activities carried out by third parties
services
AMPLIFON
UPSTREAM OWN OPERATIONS DOWNSTREAM
AT A GLANCE
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PROCUREMENT Amplifon operates through three key business models:
The procurement of raw materials is a critical upstream stage of the Group’s value • Business-to-Consumer: In EMEA, APAC, Canada, and Latin America, Amplifon serves
chain, through which suppliers of raw materials and semi-finished products (which customers through directly operated clinics. In the United States, operations are
for the Amplifon Group are tier 2) provide materials such as microchips, electronic carried out through approximately 410 Miracle-Ear directly operated clinics.
circuits, and external casing materials (e.g., plastic, metal, and silicon) to hearing aid • Franchising: Miracle-Ear operates in the United States primarily through a franchise
manufacturers. These components must be technologically advanced and reliable, network. Its approximately 1,210 clinics run their business independently while
but also safe and biocompatible, ensuring durability and optimal performance of aligning with the Group’s strategic guidelines.
hearing aids. • Managed care: Through agreements with leading insurance providers in the
United States, Amplifon Hearing Health Care offers policyholders hearing solutions
Regarding direct suppliers, the Group works with a limited number of key partners and services via a network that includes Miracle-Ear clinics and more than 5,580
with whom it has built long-standing relationships over the years. The consolidation of independent clinics.
CONSOLIDATED
these relationships enables continuous improvement in collaboration with suppliers,
FINANCIAL STATEMENTS
both in terms of business operations and sustainability initiatives. As a global leader, PROMOTION OF PRODUCTS AND SERVICES
and considering the crucial role of hearing technology in customer interactions,
Amplifon collaborates with the most reputable hearing aid manufacturers, carefully Amplifon actively promotes its products and services through targeted marketing
selecting the most suitable products and technologies for different markets. This campaigns, events, and collaborations with healthcare professionals. The Company’s
ensures the safety and quality of the devices sold while providing comprehensive promotional efforts also focus on raising awareness of the benefits of hearing aids
support to customers throughout the entire product lifecycle. and audiological solutions, emphasising the importance of early diagnosis and
appropriate treatment for hearing loss. As an industry leader, Amplifon is committed
DISTRIBUTION to creating a synergistic regional network of creative partners, reinforcing its
presence and impact across different markets.
STATEMENT
The distribution of Amplifon products integrates both direct and indirect channels,
ensuring broad market coverage and a high-quality service across the downstream DEVICE USAGE, ASSISTANCE AND TECHNICAL SUPPORT
segment of the value chain. The Group is actively optimising its logistics and
CONSOLIDATED SUSTAINABILITY
distribution model, including demand and inventory planning, warehouse and The use phase of a hearing aid is designed to be intuitive and fully supported by
transport operations, and reverse logistics management. By leveraging end-to-end ongoing assistance. This stage is considered critical, as it directly determines the
integration between upstream suppliers and retail outlets, Amplifon is enhancing effectiveness of the hearing solution for the customer and significantly impacts their
its entire distribution network. This improvement is further supported by the quality of life. Post-sale support is a fundamental part of Amplifon’s value chain. The
implementation of new planning methodologies, automated stock replenishment Group provides continuous technical assistance, which includes: training activities
technologies for stores, and the digitalisation of key processes. on device usage and maintenance, scheduled follow-up visits, adjustments and fine-
tuning of hearing aids, device cleaning and ongoing customer support.
SALE OF HIGH VALUE-ADDED PRODUCTS AND SERVICES
REPORT
END OF LIFE
ON OPERATIONS
Amplifon provides both hearing aids and accessories, along with a full range of
professional services designed to ensure the optimal use and effectiveness of its The end-of-life phase of hearing aids occurs when devices are no longer functional or
devices. These services include counselling, hearing tests, selection of the most no longer meet the customer’s needs, making their disposal necessary. At this stage,
suitable hearing solution, fitting (adjusting device parameters to match individual hearing aids are collected and properly disposed of, as they can no longer serve
hearing needs), and assessment tests to evaluate improvements. The Group is their original function. Devices may be outdated, irreparably damaged, or simply
committed to ensuring that every customer enjoys an optimal experience, with user- replaced with more advanced models. As electronic devices, they must be managed
friendly devices and continuous monitoring, ultimately enhancing their quality of life as electronic waste (WEEE) in compliance with the applicable regulations. Amplifon
and hearing well-being. provides battery collection points in several clinics and, alternatively, consumers may
dispose of end-of-life devices through other dedicated electronic waste collection
channels.
AMPLIFON
AT A GLANCE
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The information provided is based on continuous updates to industry knowledge
and insights, enabling the sector to maintain high standards of information quality. KEY HIGHLIGHTS OF ECONOMIC AND
These updates are shared within the European Hearing Instrument Manufacturers
Association (EHIMA), where the Group actively participated in several meetings FINANCIAL RESULTS
throughout 2024. A more in-depth analysis of the Group’s customer composition
will be included in the ESRS S4 chapter on users and end consumers. However, the In the 2025 financial year, Amplifon reported consolidated revenues of €2,395.7
very nature of Amplifon’s products and services brings significant benefits to its million, up 1.7% at constant exchange rates compared with 2024, also supported by
customers, in line with the Company’s mission: to enhance people’s lives by helping a significant improvement in organic growth in the second half of the year, despite
them rediscover the full range of sounds and emotions. market growth remaining below historical levels and a strong comparison base.
Revenues were substantially stable, with a slight decline at current exchange rates
due to the impact of foreign exchange movements. In particular, with respect to the
different geographical areas:
CONSOLIDATED
FINANCIAL STATEMENTS
• The EMEA region reported revenues of €1,554.7 million, up 1.5% at current exchange
rates and 1.4% at constant exchange rates compared with 2024.
• Turnover in the Americas amounted to €495.8 million, up 4.0% at constant exchange
rates and down 2.3% at current exchange rates compared with 2024.
• In APAC, revenues totalled €345.2 million, compared with €370.3 million in 2024,
representing a decrease of 0.4% at constant exchange rates and 6.8% at current
exchange rates compared with 2024.
• Furthermore, the Group operates through Corporate structures, which include
central functions such as corporate bodies, general management, business
STATEMENT
development, procurement, treasury, legal affairs, human resources, information
systems, global marketing, and internal audit. These do not qualify as operating
segments under IFRS 8. These central facilities generated revenues of €342 thousand
CONSOLIDATED SUSTAINABILITY
in 2024 and did not generate revenue in 2025.
For further information, please refer to the Explanatory Note 44 ‘Segment
information’ within the Consolidated Financial Statements and Related Notes section
of the Annual Report.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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With the publication of this Sustainability Statement, Amplifon has therefore further
THE GROUP’S SUSTAINABILITY updated its Sustainability Plan by introducing a new target, in order to respond more
effectively to the challenges posed by the external environment. The Sustainability
STRATEGY Plan takes into account the priorities and expectations of key stakeholders, including
employees, communities, suppliers, investors, and ESG rating agencies. It remains
consistent with Amplifon’s corporate culture while highlighting the Company’s
contribution to the United Nations 2030 Agenda for Sustainable Development and
SUSTAINABILITY PLAN the Sustainable Development Goals (SDGs) most relevant to its business. Following
review and validation by the RCSC and the BoD, the Plan has been periodically
Continuing the process of updating the Sustainability Plan initiated during 2023 and monitored and shared internally through dedicated update sessions to track and
2024, in order to ensure its alignment with global ESG megatrends and the main present the progress achieved. With the active involvement of key business functions,
emerging regulations, in 2025 the Group carried out a further review of the Plan with specific actions have been implemented to support each objective. Performance is
CONSOLIDATED
the aim of proposing new targets capable of best reflecting Amplifon’s commitment, monitored through regular updates to Top Management and governance bodies.
FINANCIAL STATEMENTS
as well as being used as parameters within the performance evaluation and variable
incentive systems of Top Management.
OUR SUSTAINABILITY STRATEGY
STATEMENT
EMPOWERING PEOPLE TO REDISCOVER
BUSINESS STRATEGY
ALL THE EMOTIONS OF SOUND
CONSOLIDATED SUSTAINABILITY
Product & service
stewardship
STAKEHOLDER
REQUESTS People
REPORT
empowerment
ON OPERATIONS
Community
impact
Ethical Conduct
& Environmental
REGULATORY EFFORTS
Responsibility
VALUE CREATION
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
SUSTAINABILITY PLAN
Target completed New target
PRODUCT & SERVICE STEWARDSHIP
Goal Target KPI BASELINE ACTUAL
14
Offer free complete hearing tests , generating
Facilitate accessibility to hearing care and improve Clients and prospects’ annual economic saving (€ €184 million €411 million
a total saving of more than €600 million for
the lives of as many people as possible million) (2023) (2024-2025)
prospects and customers in the period 2024-2026
Promote increasingly innovative and engaging Implement the New Store Protocol in at least one Percentage of countries adopting the New Store 4% 27%
hearing experience third of countries by 2026 Protocol (%) (2023) (2025)
CONSOLIDATED
FINANCIAL STATEMENTS
Globally invest in future audiologists and hearing
Supporting students and professionals in joining care professionals by offering adult professional Number of students, professionals and junior 363 580
the hearing care sector programs and licensing support involving at least professionals supported (nr.) (2023) (2024-2025)
800 people in the period 2024-2026
Launch the new Amplifon-branded product re-
Improve the sustainability characteristics of 42% 93%
usable packaging with revised material, in 85% of Percentage of APE countries with new packaging (%)
Amplifon-branded product packaging (2024) (2025)
15
APE countries, by 2026
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
14.This target is calculated on the only individuals who received a complete test (i.e., on four frequencies) for a selection of countries (10 out of 26) for which data is available in the new front office systems. Savings are
AT A GLANCE
estimated on the basis of the average cost of hearing tests offered free of charge to customers.
15. APE (Amplifon Product Experience) countries refer to countries where the Amplifon branded product line is present.
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Target completed New target
PEOPLE EMPOWERMENT
Goal Target KPI BASELINE ACTUAL
Average number of training days per back-office 3.6 3.1
employee per year (days a year) (2023) (2025)
Provide at least 3 days on average of training
per year per capita for back-office employees (of
Strengthen leadership and functional skills Average number of sustainability training hours 0.4 3.4
which at least 2 hours on average of training
for all employees globally per back office employee per year (hours a year) (2023) (2025)
on sustainability-related topics) and field force
CONSOLIDATED
employees, up to 2026
FINANCIAL STATEMENTS
Average number of training days per field force 3.7 5.3
16
employee per year (days a year) (2023) (2025)
Ensure that at least 40% of the back-office
Percentage of talents & high performers per year 43% 46%
population is assessed as talents & high
in the back-office population (%) (2023) (2025)
performers every year up to 2026
Ensure a solid succession pipeline
Ensure that at least 30% of the field force is
for key roles
Percentage of talents & high performers per year
assessed as talents & high performers by 2026 in 27% 29%
in the field force population according to the new
the countries where the new assessment system (2023) (2025)
assessment system (%)
for the field force is implemented
STATEMENT
Certification achieved for
Global Top Employer
Ensuring a healthy and inclusive winning Obtain the Top Employer Global certification Global Top Employer Certification obtained (yes/ Europe, North America,
certification obtained
workplace by 2026 no) Colombia, and New Zealand
(2025)
CONSOLIDATED SUSTAINABILITY
(2023)
Maintain an appropriate level of gender
representation within the global back-office Percentage of female employees in the global 53% 53%
population (consistently above 50%) each year back-office population (%) (2023) (2025)
17
until 2028
Promote equal opportunities
Introduce a set of global policies focused on
at all organisational levels
equity and transparency, including at least: Draft the Reward, Wellbeing & Benefit, Career
- -
Reward, Wellbeing & Benefit, Career Progression Progression & Merit, Talent Acquisition and
(2025) (2025)
& Merit, Talent Acquisition and Parental Policy, Parental policies (yes/no)
REPORT
18
by 2026
ON OPERATIONS
16.Including non-employee field force, excluding franchisees.
17. The target relating to gender representation within the global leadership population has been removed from the Sustainability Plan, given the limited level of control the Group can exercise over this metric due to AMPLIFON
AT A GLANCE
the characteristics of the labour market in which it operates.
18.This target, introduced in 2025, reflects the Group’s commitment to proactively aligning with the new Pay Transparency Directive.
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ANNUAL REPORT 2025
Target completed New target
COMMUNITY IMPACT
Goal Target KPI BASELINE ACTUAL
Expand the “Listen Responsibly” programme to
19
engage at least 20 million people under 35 Number of people under 35 reached via the Listen 48,763 25,474,021
(including students) through digital communication Responsibly program (nr.) (2023) (2024-2025)
Promote awareness about responsible
campaigns and events by 2028.
listening and increase awareness about
hearing care well-being
Reach at least 110,000 total noise measurements
Number of noise measurements mapped (nr. of 22,779 103,072
via the noise tracker of the “Listen Responsibly” app
total measurements) (2023) (2024-2025)
CONSOLIDATED
by 2026
FINANCIAL STATEMENTS
Reach at least 5,000 employees’ participations
Support employee volunteering, in Foundations’ volunteering initiatives and Social 1,553 7,266
Number of participations (nr.)
ambassadorship, and engagement initiatives Ambassadorship initiatives in the period 2024- (2023) (2024-2025)
2026
Contribute to the development of Amplifon
Foundation’s activities, also to expand its
Support the Group Foundations’ activities to Amplifon’s financial contribution to the Amplifon €4.3 million €4.5 million
activities in other countries outside Italy, with
spread the “sound of inclusion” Foundation (€ million) (2021-2023) (2024-2025)
at least €5 million donated in the three years
2024-2026
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
19. The 2023 baseline includes only students reached through “Listen Responsibly” school initiatives, excluding digital campaigns, which have been incorporated starting in 2024.
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ANNUAL REPORT 2025
Target completed New target
ETHICAL CONDUCT & ENVIRONMENTAL RESPONSIBILITY
Goal Target KPI BASELINE ACTUAL
Direct suppliers SCoC acceptance coverage 79% 100%
(% by spend) (2023) (2025)
Direct suppliers ESG assessment coverage 0% 100%
Achieve Supplier Code of Conduct (SCoC)
(% by spend) (2023) (2025)
CONSOLIDATED
Integrate sustainability criteria into the acceptance and assess ESG practices of 100% of
20
responsible management of the supply chain the main direct suppliers and at least 50% of FINANCIAL STATEMENTS
21
Key indirect suppliers’ SCoC acceptance 20% 48%
key indirect suppliers , by spend, by 2026
coverage (% by spend) (2023) (2025)
Key indirect suppliers’ ESG assessment coverage 0% 46%
(% by spend) (2023) (2025)
Reach 100% of green electricity supply for Share of green electricity supply for HQs and 74% 83%
HQs and directly operated clinics by 2030 directly operated clinics (%) (2023) (2025)
STATEMENT
Increase the supply of green electricity and
Reach more than 60% hybrid or fully electric Share of hybrid/fully electric cars within the 13% 31%
reduce GHG emissions to limit Amplifon’s
global car fleet by 2030 global fleet (%) (2023) (2025)
carbon footprint
CONSOLIDATED SUSTAINABILITY
Set and submit near-term decarbonisation Commitment to SBTi Target validated
SBTi submission (yes/no)
Science-based Targets by 2025 (2023) by SBTi (2025)
Increase the penetration and use of
22
rechargeable hearing aids avoiding the use of Number of batteries “saved” each year 254 million 295 million
more than 320 million batteries per year by (millions of batteries) (2023) (2025)
Promote the use of rechargeable hearing aids
2028
to reduce the use of disposable batteries and
Install in at least 50% of directly operated
properly dispose end-of-life batteries
REPORT
clinics end-of-life battery collectors for a new Share of directly operated clinics provided with - 48%
ON OPERATIONS
centralized collection and recycling process by the new battery collectors (%) (2023) (2025)
2026
Foster a culture of respect and accountability for Ensure the development and launch of a - Human Rights Policy
Launch of a Human Rights Policy (yes/no)
human rights across all levels of the organization Human Rights Policy by the end of 2025 (2024) launched (2025)
20.“Direct Suppliers” are defined as global and regional manufacturers of hearing aids, related accessories and spare parts, batteries, earmolds, packaging and hearing protection devices, with annual expenditure
exceeding €1,000.
21. “Key Indirect Suppliers” refers to global and regional suppliers mainly specialising in the supply of global Marketing, IT and Retail goods and services, with annual expenditure exceeding €100,000. AMPLIFON
AT A GLANCE
22.The amount of batteries “saved” per year is estimated based on the number of rechargeable devices sold and in circulation, the average amount of batteries used annually by a non-rechargeable device, and an
average device life of five years.
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ANNUAL REPORT 2025
SUSTAINABLE FINANCE:
SUSTAINABILITY-LINKED FINANCINGS
As part of its ongoing integration between financial and sustainability strategy,
Amplifon has secured nine sustainability-linked credit facilities since 2021 for a total
amount of over €1.2 billion:
• The refinancing of the facility agreement originally signed following the acquisition
of GAES, amounting to €210 million over five years. This agreement, signed in
CONSOLIDATED
December 2021, involved a banking syndicate comprising UniCredit, Mediobanca,
FINANCIAL STATEMENTS
and BNPP-BNL and includes sustainability-linked KPIs from Amplifon’s Sustainability
Plan.
• A €300 million sustainability-linked revolving credit facility, signed in June 2023
with a syndicate of banks (BNP Paribas, CaixaBank, Crédit Agricole Corporate
and Investment Bank, UniCredit, and Banca Nazionale del Lavoro). This three-
year facility includes an option to extend for an additional two years at Amplifon’s
discretion. Like previous credit lines, this facility is linked to specific Sustainability
Plan's targets, with an adjustment mechanism for the applicable interest margin
based on performance against these targets.
STATEMENT
• A €200 million financing agreement, signed in the second half of 2024, structured as
follows: €100 million from UniCredit, supporting the Group’s expansion initiatives.
€100 million from Cassa Depositi e Prestiti (CDP), co-financing Amplifon’s innovation
CONSOLIDATED SUSTAINABILITY
investments in Italy. Cassa Depositi e Prestiti funds complement the European
Investment Bank (EIB) financing granted last July, dedicated to innovation projects
across Europe.
• A €50 million loan from Crédit Agricole Italia, secured in the second half of 2024,
backed by SACE’s Garanzia Futuro. This financing supports the international rollout
of Amplifon’s new clinic format, designed to offer customers a fully immersive,
highly personalised experience with integrated digital and visual elements, all within
a sustainable and innovative architectural concept.
REPORT
• A €75 million amortizing loan, signed with Mediobanca in December 2024, with a
ON OPERATIONS
five-year maturity. The applicable margin will be adjusted based on the achievement
of specific Sustainability Plan indicators.
• A €175 million sustainability-linked revolving credit facility, signed in June 2025
with Intesa Sanpaolo (IMI Corporate & Investment Banking Division). This five-year
facility is linked to key Sustainability Plan indicators and forms part of the Group’s
refinancing and expansion strategy for existing revolving credit facilities.
• A €75 million loan, signed with ING in June 2025, with a five-year maturity.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
• A sustainability-linked loan, entered into in April 2025 with Banco BPM, aimed at
refinancing existing credit facilities, with a five-year term and a total amount of €100
million, structured as a €50 million revolving credit facility and a €50 million term
loan.
• A sustainability-linked loan, entered into in June 2025 with Banca Popolare di
Sondrio, aimed at refinancing existing credit facilities, with a five-year term and a
total amount of €50 million, structured as a €30 million revolving credit facility and
a €20 million term loan.
These financing agreements reaffirm Amplifon’s commitment to integrating
sustainability into its financial strategy, leveraging innovative funding instruments
that support the Group’s growth and ESG objectives.
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
[SBM-2] INTERESTS AND VIEWS OF STAKEHOLDERS
The Group operates in a dynamic international environment, where stakeholder
engagement and open dialogue are essential to achieving the goal of creating shared
economic and social value. In 2022, the Group updated its stakeholder mapping,
identifying key stakeholder categories and assessing their relevance based on
relationship types and roles. A structured, multi-year Stakeholder Engagement Plan
was also introduced, which facilitates a rotational approach to involving a broad
range of stakeholders through interactive dialogue.
CONSOLIDATED
FINANCIAL STATEMENTS
HEARING AID MANUFACTURERS
WORKFORCE
TRADE UNIONS
FRANCHISEES
STATEMENT
& AGENTS
ACADEMIA & MEDICAL CLASS
CONSOLIDATED SUSTAINABILITY
INDUSTRY AND CONSUMERS
ASSOCIATIONS
INDIRECT SUPPLIERS & OTHER
VALUE CHAIN ACTORS
HEARING-IMPAIRED REPORT
REGULATORY AUTHORITIES
& CARE GIVERS
& HEALTH CARE SYSTEMS
ON OPERATIONS
SHAREHOLDERS, PROVIDERS LOCAL & GLOBAL COMMUNITIES
OF CAPITAL & FINANCIAL
COMMUNITY
MEDIA
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
The following section outlines the main stakeholder engagement activities carried out in 2025.
These activities are detailed based on the type of engagement used, the issues raised, and Amplifon’s responses. In addition to these activities, since 2018, Amplifon has annually
engaged certain stakeholder categories to prioritise material topics, progressively integrating their expectations and feedback into the Sustainability Statement. For more
details, please refer to “The Group’s double materiality” section of this chapter.
Stakeholder Type of engagement activity Issues/expectations expressed by stakeholders Amplifon’s response
You@Amplifon People Management programme, including onboarding
modules for back office and clinic employees
Ensuring a unified One Employee Experience across the Group
Introduction of an Exit Interview process to better understand employee
turnover motivations (both back office and field employees)
Enhancing the global talent attraction and acquisition strategy, including
Strengthening recruitment efforts in key areas such as marketing,
the launch of a new Employee Value Proposition; international mentorship
digital, CRM, and retail excellence
initiatives CONSOLIDATED
FINANCIAL STATEMENTS
Digital Amplifon Global Onboarding (DaGO) programme
Internal sharing
Series of global webinars on our Leadership Model and on topics of general
interest (e.g., AI and DEIB)
Enhancement of the training offer for Talent Development and
Career growth and skills development
implementation of Ampli Academy
Recognition and rewards Leadership Development programmes, Awards and the Charles Holland Award
Internal sharing programmes (One Amplifon,
Leadership Touchpoint, Townhall, Global Functional “Your Voice”, a biannual employee engagement survey extended to all
Listening initiatives and employee engagement monitoring
Conferences), anytime & continuous feedback Group employees (both Back Office and Front Office)
mechanism in individual performance evaluations,
Front-end projects (Symphony)
Workplace quality by simplifying and harmonising internal
Workforce regional meetings and store visits, Global Internal
Back-Office projects (1AT)
STATEMENT
processes
Communication Framework, updates on projects and
Procurement projects (1PC)
global initiatives, internal newsletter (“Good Morning
DEIB Policy
Amplifon”), induction activities and corporate intranet
communications CONSOLIDATED SUSTAINABILITY
Training on DEIB topics (Unconscious Bias; Cultural Diversity)
DEIB Committee
Company intranet in 23 countries with a continuous increase in unique
users and page views
Update of the double materiality assessment
Inclusion and respect for employee diversity
Ad hoc sustainability newsletter, linked to dedicated training initiatives on
the same topics
REPORT
Hearing tests for Group employees
ON OPERATIONS
Breakfast chats on topics of interest to the Company
Company volunteering programmes
Clinic visits by global and local management
Improving customer experience at every Amplifon’s physical and Enhancing usability and accessibility of the Amplifon app and optimising the
Quantitative and qualitative market research,
digital touchpoint Amplifon 360 protocol to strengthen the audiologist-customer relationship
including focus groups, individual interviews (phone
Better understanding the characteristics of the products and the
Developing a new communication approach to reduce stigma and present
and online), usability testing, customer satisfaction
process of selecting the auditory solution to get the most benefit
hearing solutions in a simple and accessible manner
surveys and feedback collection on customer
from it
Hearing-impaired
experience (paper questionnaires, call centres,
and caregivers
Raising awareness about the impact of untreated hearing loss and Planning of actions to improve customer experience (products, services,
email, SMS), workshops and research initiatives with
reducing prejudice associated with hearing impairment physical and digital touchpoints)
HCPs and key stakeholders (audiological experience
AMPLIFON
Creation of a communication campaign or initiatives dedicated to raising AT A GLANCE
experts) + User Interface and User Experience design
Supporting caregivers in their role to help family members and
awareness among caregivers in order to facilitate the search for a solution
activities
friends with hearing difficulties
to hearing loss
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ANNUAL REPORT 2025
Stakeholder Type of engagement activity Issues/expectations expressed by stakeholders Amplifon’s response
Work quality Continuous improvement of training programmes
Focus groups, annual conventions
Franchisees and
Agents
Skill development and training Recognition and rewards programme
Timely, regular and transparent communication through periodic
publication of financial results and other relevant information on significant
corporate events, provided in a balanced, impartial and comprehensive
manner; Shareholders’ Meeting; access to management and targeted direct
Transparent, ongoing, structured and two-way dialogue
interaction (1x1 meetings, group meetings, conferences, roadshows, etc.);
Conference calls on financial results; participation
dedicated section on the corporate website; prompt responses to requests
Shareholders, in roadshows and sector-specific or general
CONSOLIDATED
and enquiries; two-way dialogue incorporating investor feedback beneficial
capital providers, conferences, with bilateral and group meetings with
FINANCIAL STATEMENTS
to the Company
financial institutional investors (mainly equity); Company visits
Quarterly information provided through press releases, investor
analysts, rating by analysts and investors; meetings and feedback
Details on business performance
presentations and conference calls on financial results
agencies and the sessions with rating agencies (both credit and ESG)
broader financial and with sustainability-focused investors
Updates on strategy, key related events (e.g., acquisitions) and Ongoing updates through press releases, presentations and in-depth
community
value creation meetings with investors and conference calls
Monitoring and reporting of ESG matters, integration of Transparency in reporting and definition of sustainability objectives and
sustainability into the business strategy and concrete, targets, including the climate strategy (targets validated by the SBTi),
measurable commitments subscription of ESG-linked credit facilities and participation in ESG ratings
Raising awareness about hearing care Collaboration in research projects
STATEMENT
Focus groups, seminars, conferences, public
Industry and presentations and joint projects, consultation with Enhancing customer satisfaction Developing joint initiatives
consumer European and global associations
associations Participation in EHIMA (European Hearing Instrument Manufacturers
CONSOLIDATED SUSTAINABILITY
Further improving our customer-focused business approach
Association)
Market, industry, and technology trends Sharing market and customer insights
Business review meetings, negotiations on terms and
Potential impacts of regulatory changes Sharing development prospects for Amplifon’s multichannel ecosystem
Hearing aid conditions for new contracts, strategic partnerships
manufacturers
Development of Amplifon’s multichannel ecosystem
REPORT
ON OPERATIONS
Direct meetings and on-site visits, participation in
Future business development Sharing mutual interests
supplier-organised speaking opportunities, strategic
Indirect suppliers
partnerships, negotiations on terms and conditions
& other value chain
for new contracts
Adoption of new technologies Joint projects
actors
Ensuring that research activities are evidence-based Joint participation in research projects
Collaboration on scientific research projects and
Organisation of conferences and activities of scientific interest and relevance
audiological partnerships
on audiological topics
Medical class
Strengthening relationships with the medical community
Engagement with physicians aimed at improving the audiological output of
our centres (quality checks on the battery of tests provided)
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
Stakeholder Type of engagement activity Issues/expectations expressed by stakeholders Amplifon’s response
Up-to-date information on business and Company performance Top Management involvement in speaking opportunities and interviews
New technologies supporting both customers and employees Top Management positioning on social media channels
Participation in events (e.g., Trento Festival of Economics and Social
Press releases, conference calls, social media
Innovation, university lectures)
channels, media conferences, interviews,
Media
Partnership with Teatro Alla Scala
participation in speaking opportunities, brand
Digital communication initiatives, including the production of podcasts and
awareness initiatives
Amplifon’s social role and raising awareness among young
collaborations with micro-influencers
people about hearing care
Promotion of the “Listen Responsibly” App for noise monitoring, supported
by social media campaigns on responsible listening
CONSOLIDATED
Free hearing tests at universities, at Company premises and during public
events FINANCIAL STATEMENTS
Ongoing dialogue with union representatives and
trade unions, negotiation and implementation of local Promoting employee work-life balance Implementation of tailored local contracts aligned with global policies
Trade unions contracts
Dialogue with institutions and participation in
Promoting quality, sustainability, and accessibility in the hearing Developing joint actions in collaboration with consumer and industry
working groups, regular consultations and joint
care sector associations
projects
Regulatory
Enhancing accessibility to hearing care solutions Sharing sector-specific insights
authorities &
Surveys, industry studies, and meetings with
Participation in awareness campaigns
healthcare systemsi
healthcare organisations and policymakers (EU, WHO)
STATEMENT
Raising awareness about hearing care
Awareness-raising initiatives for ENT specialists
Participation in local and global events
CONSOLIDATED SUSTAINABILITY
Press releases and in-depth media activities (interviews, editorial features)
Press office activities and participation in local and
Engagement in local and global volunteering initiatives
global events, global PR initiatives and membership in Sharing Amplifon’s mission and vision
Local & global
Proactive and transparent communication
associations, corporate volunteering programmes
communities
Top Employer certification
Adherence to the UN Global Compact
Bringing young talent closer to the workforce through practical
Funding scholarships
REPORT
initiatives
ON OPERATIONS
University partnerships, internships, and career
Establishing global partnerships with student associations and universities
days, mentoring projects, contributions to academic
Academia
Offering international internships for back office roles
programmes through guest lectures, project work,
Providing training and tools for young professionals through
and contests
skill-oriented internships
Creating networking opportunities for young talents
Graduate programmes
The various engagement processes involved collecting and analysing stakeholder feedback, revealing that stakeholder expectations align closely with the Group’s strategic
objectives. This is particularly evident in the growing demand for sustainable practices, social responsibility, and technological innovation. It should be noted that, throughout
2025, no significant updates were made to the strategy or business model in response to stakeholder interests and opinions. For governance bodies’ communication and
management of ESG impacts, please refer to section “Sustainability Governance” of this chapter.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
THE GROUP’S DOUBLE THE DOUBLE MATERIALITY PROCESS
IDENTIFICATION OF IMPACTS, RISKS, AND OPPORTUNITIES
MATERIALITY
In 2024, the process of identifying the Group’s ESG impacts, risks and opportunities
was based on a comprehensive review of those identified in previous reporting years.
[SBM-3] MATERIAL IMPACTS, RISKS AND OPPORTUNITIES AND THEIR More specifically:
INTERACTION WITH STRATEGY AND BUSINESS MODEL • impacts were defined on the basis of a series of in-depth analyses (desk research,
review of institutional sources and analysis of the regulatory framework), which made
[IRO-1] DESCRIPTION OF THE PROCESSES TO IDENTIFY AND ASSESS it possible to update and align the list of impacts with the reporting year concerned;
MATERIAL IMPACTS, RISKS AND OPPORTUNITIES • ESG risks were identified and integrated based on the Group’s Risk Universe, which is
CONSOLIDATED
regularly updated through the Enterprise Risk Assessment process. This framework
FINANCIAL STATEMENTS
[IRO-2] DISCLOSURE REQUIREMENTS IN ESRS COVERED BY THE already included risks associated with material sustainability topics for 2023
UNDERTAKING’S SUSTAINABILITY STATEMENT sustainability reporting purposes, as well as physical and transition risks identified in
the Group’s Climate Change Risk Assessment conducted the same year;
• ESG opportunities were identified through an analysis based on Amplifon’s strategic
OVERVIEW pillars, sustainability objectives outlined in the Sustainability Plan and ESG initiatives
implemented by the Group across different areas.
Since 2021, Amplifon has adopted the principle of double materiality to evaluate key
ESG topics, considering both Amplifon’s impact on each topic (impact materiality) Negative or positive impacts, actual or potential, on people or the environment in
and how these topics may influence the Group's ability to create value and affect its the short, medium and long term were therefore considered. The identified impacts
STATEMENT
financial performance (financial materiality). include those related to Amplifon’s own operations, as well as its entire value chain,
23
with particular attention to upstream activities and first-tier suppliers , including
From 2024, Amplifon has incorporated the requirements introduced by the Corporate those linked to products, services, and business relationships. The ESG risks and
CONSOLIDATED SUSTAINABILITY
Sustainability Reporting Directive (CSRD), further enhancing the double materiality opportunities considered, likewise related to the Company’s own operations and
process to ensure full compliance with the European Sustainability Reporting value chain, may have or currently generate a (positive or negative) impact on the
Standards (ESRS). In 2025, the results of the double materiality assessment were Group in the short, medium or long term.
updated following a review of the ESG impacts, risks and opportunities considered
material for Amplifon, in order to align them with the current year. This review took In 2025, the double materiality process focused on updating the list of sustainability-
into account developments in the regulatory and legislative environment, as well as related impacts, risks and opportunities (IROs) defined in 2024, including the
an analysis of ESG macro-trends, in order to promptly reflect emerging requirements integration of new IROs where deemed necessary, in order to ensure an accurate
and best practices at both national and international level. representation of the Group’s business, its value chain and alignment with reporting
REPORT
requirements. The update was supported not only by discussions with the Group’s key
ON OPERATIONS
internal stakeholders and considerations regarding business developments, but also
by a context analysis, a review of disclosures published by Amplifon’s main peers and
an assessment of selected industry best practices. This approach made it possible
to further strengthen the analyses carried out in the previous year, particularly with
regard to the IROs to be monitored across the value chain.
AMPLIFON
AT A GLANCE
23.The Group operates in three main markets (EMEA, America and APAC) where it is present with more than 10,100 points of sale. For more details, please refer to the sections “The Group’s Markets and Customers”
and “The Value Chain” in this chapter.
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ANNUAL REPORT 2025
As an outcome, the double materiality assessment determined the material IROS EVALUATION METHODOLOGY
Disclosure Requirements (DRs) for the Group’s sustainability reporting, ensuring full
alignment with the guidelines provided by the EFRAG SRB working group. Compared Amplifon’s methodology for assessing and prioritising impacts is based on four
with the previous financial year, no material changes emerged, except for the need parameters:
to report on two additional Disclosure Requirements (DRs). The list of disclosure • Scale: the extent to which a negative impact is harmful or the degree of benefit a
requirements covered by the Amplifon 2025 Sustainability Statement is detailed in positive impact provides to people or the environment.
the tables included in the Annex of this document. • Scope: the spread of the impact, considering the percentage of employees,
geographic sites, or markets affected.
STAKEHOLDER ENGAGEMENT • Probability: the likelihood of the impact occurring within the given time horizons.
Probability is considered only for potential impacts.
In line with the Group Stakeholder Engagement Plan (formalised during 2022), a full • Irremediable character: the extent to which it is possible to remedy negative
review of the materiality analysis was carried out in 2024. This involved a structured impacts, meaning whether the environment or affected individuals can be restored
CONSOLIDATED
stakeholder engagement process to support the identification and assessment to their original state.
FINANCIAL STATEMENTS
of material IROs, engaging various stakeholder categories (capital providers,
24
franchisees, employees, direct suppliers and indirect suppliers ) through focus The score assigned to each impact (severity) is determined by multiplying the factors
groups, interviews and online questionnaires. Members of the Executive Leadership of scale and scope, with an additional probability factor applied. Each parameter is
Team (ELT) and Top Management were also involved in the process. assessed using a rating scale from 1 (marginal) to 5 (very significant). If a negative
impact is deemed irreversible, a proportional increase in severity is applied.
This year, however, the update of the list of impacts primarily focused on the
involvement of the Group’s internal functions, engaged through two approaches: The assessment and related prioritisation of risks and opportunities are carried out
using ad hoc evaluation scales based on two parameters:
• targeted focus groups aimed both at gathering feedback on new impacts and/or • Scale: the potential positive or negative financial impact, including effects assessed
STATEMENT
changes to existing ones, and at assessing new impacts and confirming those already through operational, reputational, compliance, or social impact criteria, linked to the
identified in the previous year, in accordance with the methodologies described in occurrence of risks and opportunities.
the following paragraph; • Probability: the likelihood of occurrence within the considered time horizon.
CONSOLIDATED SUSTAINABILITY
• dedicated discussions aimed at confirming impacts already identified, thereby
ensuring continuity and consistency with previous assessments. The risk assessment involves analysing both the scale and probability of
occurrence, considering residual risk, starting from the theoretical inherent risk,
With regard to the update of ESG risks and opportunities, the involvement of selected except for climate-related risks, which are assessed using exclusively an inherent
internal stakeholders was carried out as an integral part of the Enterprise Risk risk approach.
Assessment process, through one-to-one meetings aimed at identifying/reviewing
ESG risks and opportunities and conducting their assessment, considering the For more information on the Group’s ERM methodology, please refer to the section
different time horizons and using ad hoc evaluation scales. “Risk Management” within the Report on Operations.
REPORT
ON OPERATIONS
At the conclusion of the process, the overall results were shared with the CFO and the For both impacts and ESG risks and opportunities, the evaluations are conducted
CEO, who validated the outcomes. across three time horizons:
• Short-term: 1 year;
• Medium-term: 1-3 years;
• Long-term: 3 to 10 years.
AMPLIFON
AT A GLANCE
24.Direct suppliers are defined as global and regional manufacturers of hearing aids, accessories and related spare parts, batteries, earmolds, packaging, and hearing protection devices. Indirect suppliers, on the
other hand, are defined as global and regional providers of goods and services not related to the final product.
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ANNUAL REPORT 2025
DEFINITION OF MATERIALITY THRESHOLDS
Topical Standard Impacts Risks Opportunities
ESRS E1 – Climate change 2 5 1
The assessment of all IROs potentially relevant to the Group is supported by the
application of materiality thresholds, aimed at identifying the IROs that are most ESRS S1 – Own workforce 6 1 1
significant for the Group. IROs with a score below the materiality threshold are
ESRS S2 – Workers in the value chain 1 1 0
excluded from the final list of material IROs. On the other hand, IROs are considered
ESRS S4 – Consumers and end-users 3 2 1
material if their final score is equal or exceeds the materiality threshold in at least
ESRS G1 – Business conduct 5 2 0
one of the three time horizons.
Entity specific 4 1 0
More specifically, the materiality threshold is set at a score of 6 (medium) for risks
Total 21 12* 3
(taking a prudent approach, considering the evaluation in terms of residual risk,
except for climate risks). * The total number of risks reported in the table amounts to 12 instead of 11. This difference is due to double counting, as one
risk is associated with multiple ESRS standards, as evidenced in the IRO list below. CONSOLIDATED
FINANCIAL STATEMENTS
The threshold for impacts and opportunities is set at a score of 8 (medium-high),
reflecting an unadjusted analysis, meaning that potential mitigating actions or The next section of this paragraph provides the complete list of material IROs,
initiatives undertaken by the Group are not considered in the evaluation. accompanied by a detailed description including information on the correlation
between those IROs and the effects of the impacts on people and the environment,
APPROVAL AND INTERNAL CONTROL SYSTEM and an indication of how the impacts originate from or relate to the Company’s
strategy and business model, including relevant time horizons. Such section also
ON DOUBLE MATERIALITY provides a qualitative description of the anticipated financial effects related to ESG
risks and opportunities.
Each year, the results of the double materiality assessment are approved by the
STATEMENT
Global Investor Relations & Sustainability Director and subsequently presented to In addition, an in-depth analysis was carried out regarding the current financial
the CFO and CEO, who review the findings. The results are also reviewed by the Risk, effects related to material ESG risks and opportunities, through the review of events
Control and Sustainability Committee and the Board of Directors, which formally that may be attributable to them and that could have had a significant impact during
CONSOLIDATED SUSTAINABILITY
approves the outcomes of the double materiality analysis. In 2025, the double the year. It is noted that the analysis carried out does not reveal any material current
materiality assessment was approved on 29 October. financial effects.
Additionally, some IROs have been identified that are not currently aligned with
RESULTS OF THE DOUBLE MATERIALITY sector-agnostic ESRS standards. These cover various aspects, including the well-being
of communities and people in need, technological innovation, customer satisfaction
ANALYSIS and service quality, raising awareness on responsible listening, and cybersecurity.
REPORT
Following the update of the double materiality analysis, the assessment identified 21 The double materiality analysis highlights Amplifon’s strong focus on social matters,
ON OPERATIONS
impacts, 11 risks, and 3 opportunities as material, with 19 of these linked to the value emphasising the need to manage and report information related to its own workforce,
chain (both upstream and downstream). The ESRS areas covered by the identified workers in the value chain, and end-users/consumers (ESRS S1, S2, and S4).
IROs encompass environmental, social, and governance aspects, including:
From an environmental perspective, the identified impacts, risks, and opportunities
are closely linked to climate change (E1). This applies to both an inside-out perspective,
where Amplifon contributes to greenhouse gas emissions, and an outside-in
perspective, through the management of a range of risks and opportunities, including:
business and supply chain disruptions due to extreme weather events, increased
operating costs also to comply with climate regulations, and the positive or negative
evolution of stakeholders’ perceptions on the Group’s approach to sustainability.
AMPLIFON
AT A GLANCE
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The findings confirm Amplifon’s long-standing strategic focus areas, which align found that no material impacts, risks, or opportunities were relevant to these
with the nature and characteristics of its business model and are consistent with the ESRS categories, either due to the intrinsic significance of the IROs or the nature of
analyses conducted as part of the strategic planning process (i.e. Group Strategy), Amplifon’s business activities.
with the Risk Management Model (ERM), the Climate Strategy and with the findings of
the Group’s Climate Change Risk Assessment (hereinafter also “CCRA”). The “Listening Below is the full list of the material impacts, risks and opportunities. It provides a
Ahead” Sustainability Plan (for further details, see section “Sustainability Strategy” of detailed description of the IROs subject to the disclosure requirements set out in
this chapter) has been developed also in response to the priorities and expectations the ESRS, demonstrating their connection to Amplifon’s business activities (Own
of key stakeholders, that the Group has collected over the years, thus also responding Operations) or relevance to the Company’s value chain (Upstream, Downstream), as
to the areas of the IROs identified as material, incorporating concrete actions to well as how the Company is involved whether through its operations or business
enhance its performance and long-term sustainability. relationships (for further details, please refer to sub-paragraph “The value chain”
of this chapter). In addition, the table includes columns relating to the three time
The remaining sustainability topics (E2, E3, E4, E5, and S3) have been deemed non- horizons, indicating whether each IRO is material in the short, medium or long term.
CONSOLIDATED
material for Amplifon, and therefore, all associated disclosure requirements have An IRO may also be considered material across multiple time horizons.
FINANCIAL STATEMENTS
been omitted. This decision is based on the double materiality assessment, which
E1 – CLIMATE CHANGE
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
STATEMENT
CONSOLIDATED SUSTAINABILITY
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Generation of GHG emissions across the value chain, particularly from manufacturers' production Actual negative
Climate change mitigation
sites, as a consequence of their industrial activities, contributing to climate change impact
The Group’s energy use within its own retail operations leads to GHG emissions, contributing to Actual negative
Climate change mitigation; Energy
climate change and representing a negative environmental impact impact
Potential risk of business interruption caused by weather events that might damage Amplifon’s
distribution centers and affect the Group’s ability to guarantee the regular distribution of hearing aids
and accessories to its retail network.
REPORT
Climate change adaptation Risk
ON OPERATIONS
Qualitative anticipated financial effects:
Extreme weather events potentially affecting revenues due to interruption/reduction of the
distribution chain or loss of stock in the exposed geographical areas, and costs for potential
extraordinary maintenance.
Potential risk of interruption of suppliers’ production and distribution activities due to extreme
weather events that might damage the production sites or distribution centers of Amplifon’s direct
suppliers and that might reduce the availability of hearing aids and accessories for regular supply to
Amplifon’s stores.
Climate change adaptation Risk
Qualitative anticipated financial effects:
Extreme weather events potentially affecting revenues due to delays in the supply of products, despite
the suppliers diversification strategy.
AMPLIFON
AT A GLANCE
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E1 – CLIMATE CHANGE
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Potential risk of changes in perception of stakeholders (primarily investors and banks) on Amplifon’s
approach regarding climate topics.
Climate change mitigation Risk
CONSOLIDATED
Qualitative anticipated financial effects:
Potential decrease in Company’s attractiveness versus stakeholders in terms of climate approach, FINANCIAL STATEMENTS
possibly increasing costs of debts.
Potential risk of increased operational costs due to higher cost of materials and utilities also used to
meet government requirements related to climate change (e.g., promotion of more energy-efficient
solutions, use of renewable sources, reduction of emissions).
Climate change mitigation; Energy Risk
Qualitative anticipated financial effects:
Evolutions of governmental climate change requirements (e.g., renewable resources) and prices
fluctuations (e.g., energy/carbon prices) potentially increasing operating costs (e.g., transportation,
utilities).
Adopting best-in-class market practices in reference to climate regulations (e.g., implementing
STATEMENT
sustainable procurement policies, setting and communicating emission reduction targets in line with
science-based methodology) may strengthen Amplifon’s reputation, which can result in attracting
more investors, as well as creating stronger partnerships with stakeholders (e.g., financial institutions,
Climate change mitigation suppliers). Opportunity
CONSOLIDATED SUSTAINABILITY
Qualitative anticipated financial effects:
Adoption of climate best-in-class market practices enhancing reputation among investors, potentially
leading to benefits from different stakeholders.
Potential risk related to evolving climate change regulations (e.g., European taxonomy, Green Deal,
reporting) to be compliant with.
Climate change mitigation Risk
Qualitative anticipated financial effects:
Potential non-compliance with climate-change regulations possibly leading to costs for the REPORT
implementation of additional initiatives to be fully compliant with the new standards.
ON OPERATIONS
AMPLIFON
AT A GLANCE
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S1 – OWN WORKFORCE
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Enhancement of employee skills (both field force and back-office) through training and professional
Equal treatment and opportunities for all Actual positive
development programmes, coaching and mentorship activities, and onboarding initiatives, leading to
Training and skills development impact
positive outcomes in terms of personal growth for employees
CONSOLIDATED
Promoting a diverse and inclusive workplace lead to greater efficiency and sustainable growth.
Equal treatment and opportunities for all
FINANCIAL STATEMENTS
Ensuring gender equality, and the employment and full inclusion of persons with disabilities drives
Employment and inclusion of persons with Actual positive
innovation, and improves employee satisfaction. Implementing measures against violence and
disabilities; Measures against violence and impact
harassment creates a safer and more respectful environment, enhancing employee engagement and
harassment in the workplace; Diversity
minimizing risks.
Working conditions
Slow career progression, coupled with inadequate compensation and poor management of work-life Potential negative
Working time; Adequate wages; Work-life
balance and working hours, can lead to decreased employee satisfaction and motivation. impact
balance
Working conditions Welfare and well-being programmes—such as parental support and caregiver services—promote Actual positive
Work-life balance effective time management and work-life balance, contributing to increased employee satisfaction. impact
Equal treatment and opportunities for all
Employment and inclusion of persons with Potential discrimination against certain categories of employees in the workplace, psychological Potential negative
STATEMENT
disabilities; Measures against violence and violence, and/or unequal treatment of these employees impact
harassment in the workplace; Diversity
Equal treatment and opportunities for all An equal pay promotes a fair and inclusive work environment that values all employees equally. This
Actual positive CONSOLIDATED SUSTAINABILITY
Gender equality and equal pay for work of practice strengthens trust in the organization, enhances employee satisfaction and motivation, and
impact
equal value contributes to a positive workplace culture.
The fast business growth and the increasing organization complexity of Amplifon may represent a
challenge in identifying, attracting and retaining the talents requested for conducting the business
Working conditions
as well as in developing a talent pipeline for the succession plan process.
Secure Employment; Working time;
Risk
Adequate wages
Qualitative anticipated financial effects:
Evolution of external environment and increasing organization complexity potentially leading to
costs for attracting, retaining and developing skilled talents to ensure a sustained business growth.
REPORT
Amplifon could rely on its positive reputation and perception as an inclusive and sustainability-driven
ON OPERATIONS
organization that is also proactive in the promotion of a diverse and inclusive environment, to improve
talent attraction and retention.
Equal treatment and opportunities for all
Employment and inclusion of persons with Opportunity
Qualitative anticipated financial effects:
disabilities; Diversity
Initiatives to foster a strong and positive workplace culture and to maintain the Company’s “employer
of choice” position as well as the promotion of a diverse and inclusive environment potentially
decreasing costs of attracting/retaining skilled resources.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
S2 – WORKERS IN THE VALUE CHAIN
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Negative impacts on the health and safety of workers and external collaborators along the value chain,
Working conditions Potential negative
due to poor management practices, inadequate or missing safety controls on products, services, and
Health and safety impact
workplaces, potentially resulting in accidents or incidents.
CONSOLIDATED
Working conditions Potential risk related to business partners along the Group supply chain not fully respecting the ethical
FINANCIAL STATEMENTS
Secure employment; and social standards, including human rights, as well as suppliers in emerging markets engaging in
Working time; labour-intensive operations (concerning also the extraction and processing of raw materials), also
Adequate wages due to not structured control on third parties, potentially leading to non-compliance events and
25
Equal treatment and opportunities for all reputational impacts on the Group . Risk
Measures against violence and harassment
in the workplace Qualitative anticipated financial effects:
Other work-related rights Potential suppliers’ non-compliance with ethical standards possibly leading to sanctions / costs for
Child labour; Forced labour additional specific controls as well as to loss of reputation affecting stakeholders’ commitment.
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
25.This risk has been deemed material under both ESRS S2 (Workers in the value chain) and ESRS G1 (Business conduct).
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ANNUAL REPORT 2025
S4 – CONSUMERS AND END-USERS
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Social inclusion of consumers
Difficulties for customers and people with hearing loss in accessing and using hearing care products Actual negative
and/or end-users
and services due to physical, social, and digital barriers impact
Access to products and services
CONSOLIDATED
Personal safety of consumers
Enhancing the quality, reliability, and safety standards of products, accessories, and services offered Actual positive
FINANCIAL STATEMENTS
and/or end-users
by leveraging the expertise of hearing care specialists, resulting in customer and end-user safety. impact
Health and safety
Information-related impacts for
Loss of personal data and customer information due to breaches in data privacy systems and non- Potential negative
consumers and/or end-users
compliance with the Global Privacy Policy impact
Privacy
Possible non-compliance with international and national regulations related to Privacy and Data
Protection may lead to fines, sanctions, litigations and reputational impacts.
Information-related impacts for
consumers and/or end-users Qualitative anticipated financial effects: Risk
Privacy Potential non-compliance with local data protection regulations, in particular related to clients
master data, also due to the evolution of external environment (e.g., evolving regulations, advanced
STATEMENT
technologies/digitalization), possibly resulting in penalties by Privacy Authorities.
The potential development of innovative technologies/services may require changes in Amplifon’s
business model.
CONSOLIDATED SUSTAINABILITY
Social inclusion of consumers
and/or end-users Qualitative anticipated financial effects: Risk
Access to products and services Development in the industry of alternative innovative solutions/services potentially leading to costs for
additional investments aimed at responding to changes in the business and at guaranteeing/facilitating
accessibility of products/services.
Amplifon is committed in investing in activities that promote the accessibility to hearing care (e.g., free
complete hearing tests), including the digitalization and innovation of processes and services provided
(e.g., innovative solutions, diagnostic tools, integration of artificial intelligence), that may increase the
Social inclusion of consumers consumers base and foster social inclusion/hearing care awareness.
REPORT
and/or end-users Opportunity
Access to products and services Qualitative anticipated financial effects: ON OPERATIONS
Promotion of hearing care awareness/accessibility, also through the digitalization and optimization of
processes and services, potentially leading to the expansion of the customer base, simplification of access
to hearing and improvement of brand reputation.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
G1 – BUSINESS CONDUCT
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Strengthening and promoting an ethical corporate culture—founded on principles of integrity,
Corporate culture Actual positive
fairness, non-discrimination, and respect, and supported by effective whistleblower protection—
Protection of whistle-blowers impact
enhances employee trust and customer loyalty.
CONSOLIDATED
Negative impacts on the economy, markets, and stakeholder trust due to potential anti-competitive
Potential negative
FINANCIAL STATEMENTS
Corporate culture behavior and monopolistic practices, as well as non-compliance with applicable laws, regulations, and
impact
internal and external standards.
Failure to prevent and detect corruption and bribery—due to inadequate training, weak controls,
Corruption and bribery
or lack of compliance mechanisms—may result in incidents of non-compliance with applicable Potential negative
Prevention and detection including training
laws, regulations, and internal or external standards, leading to legal, economic, and reputational impact
Incidents
consequences for stakeholders.
Effective management of relationships with both direct and indirect suppliers—through monitoring,
Management of relationships with Actual positive
engagement, and alignment with ESG criteria—facilitates the integration and dissemination of
suppliers including payment practices impact
environmental and social sustainability standards across the value chain.
Potential failure to meet minimum ethical conduct standards along the supply chain, as well as missed Potential negative
Corporate culture
STATEMENT
opportunities for responsible sourcing. impact
Potential misleading or non-compliant communication on financial disclosure, non-financial disclosure
and/or other communication initiatives may have an impact on corporate compliance posture and/or
reputation, given also the Company’s increasing relevance and the involvement in initiatives of public CONSOLIDATED SUSTAINABILITY
interest.
Corporate culture Risk
Qualitative anticipated financial effects:
Potential non-compliance with mandatory external disclosures, also due to increasing regulatory
requirements, as well as misleading/delayed communications possibly leading to sanctions and/or
affecting stakeholders’ commitment.
Potential risk related to business partners along the Group supply chain not fully respecting the ethical
and social standards, including human rights, as well as suppliers in emerging markets engaging in
REPORT
labour-intensive operations (concerning also the extraction and processing of raw materials), also due
to not structured control on third parties, potentially leading to non-compliance events and reputational
ON OPERATIONS
Management of relationships with
26
impacts on the Group . Risk
suppliers including payment practices
Qualitative anticipated financial effects:
Potential suppliers’ non-compliance with ethical standards possibly leading to sanctions / costs for
additional specific controls as well as to loss of reputation affecting stakeholders’ commitment.
AMPLIFON
AT A GLANCE
26.This risk has been deemed material under both ESRS S2 (Workers in the value chain) and ESRS G1 (Business conduct).
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ANNUAL REPORT 2025
ENTITY SPECIFIC
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Positive impact on community well-being and support for people in need through local development Actual positive
-
initiatives and philanthropic activities. impact
The reliance on technology and the acceleration towards digitalization could be accompanied by an
CONSOLIDATED
increasing relevance of cybersecurity, as well as the changes in the geopolitical scenario and potential
FINANCIAL STATEMENTS
third-party vulnerabilities could lead to an increasing number of cyber-attacks.
- Risk
Qualitative anticipated financial effects:
Business interruptions, leakage of sensitive/personal data and/or unauthorized access to assets
due to cyber-attacks potentially resulting in sanctions and costs (e.g., restore security levels, ransom
payments) as well as potentially affecting revenues and reputation.
Positive impacts on individuals and economic systems generated by technological innovations in Actual positive
-
processes, services, and products. impact
Increased customer satisfaction and improved service quality due to the development of systems that Potential positive
-
analyse customer needs and efficiently manage reports and complaints. impact
Increased awareness and sensitivity regarding the importance of hearing wellness and responsible Actual positive
STATEMENT
-
listening. impact
CONSOLIDATED SUSTAINABILITY
Compared with the impacts identified through the double materiality assessment carried out in 2024, in 2025 two main types of intervention were recorded: (i) refining the
description of impacts in order to broaden their scope or make them clearer and more immediate to read, and (ii) adding new impacts. Overall, three additional impacts
27
emerged compared with the previous year . These changes did not result in significant changes to the topical standards subject to reporting; however, they led to the
introduction of two new social Disclosure Requirements (S1-11 and S1-16).
With regard to the ESG risks and opportunities identified as material in 2024, the update of the so-called long list resulted in the integration of the descriptions of selected
risks and opportunities, as well as the revision of certain associations with the related sustainability matters, leading to the removal of one material risk from the list.
REPORT
However, these changes did not result in any variations in the topical standards subject to reporting, nor to the introduction of new Disclosure Requirements related to ESG
ON OPERATIONS
risks and opportunities.
AMPLIFON
AT A GLANCE
27. The impacts relate to the topical standards E1, S1 and S2.
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ANNUAL REPORT 2025
PROCESS FOR IDENTIFYING AND ASSESSING IMPACTS, RISKS,
AND OPPORTUNITIES
[E1 IRO-1] DESCRIPTION OF THE PROCESSES TO IDENTIFY AND ASSESS
MATERIAL IMPACTS, RISKS AND OPPORTUNITIES RELATED TO CLIMATE
CHANGE
CONSOLIDATED
[E2 IRO-1] DESCRIPTION OF THE PROCESSES TO IDENTIFY AND
FINANCIAL STATEMENTS
ASSESS MATERIAL IMPACTS, RISKS AND OPPORTUNITIES RELATED TO
POLLUTION
[E3 IRO-1] DESCRIPTION OF THE PROCESSES TO IDENTIFY AND ASSESS
MATERIAL IMPACTS, RISKS AND OPPORTUNITIES RELATED TO WATER
AND MARINE RESOURCES
[E4 IRO-1] DESCRIPTION OF THE PROCESSES TO IDENTIFY AND ASSESS
MATERIAL IMPACTS, RISKS, DEPENDENCIES AND OPPORTUNITIES
STATEMENT
RELATED TO BIODIVERSITY AND ECOSYSTEMS
[E5 IRO-1] DESCRIPTION OF THE PROCESSES TO IDENTIFY AND ASSESS
CONSOLIDATED SUSTAINABILITY
MATERIAL IMPACTS, RISKS AND OPPORTUNITIES ASSOCIATED WITH
RESOURCE USE AND CIRCULAR ECONOMY
The analyses on physical and transition risks carried out in the context of the “Climate
Change Risk Assessment (also referred to as “C.C.R.A.”) and described in the section
“[E1 SBM-3] Impacts, relevant risks and opportunities and their interaction with
REPORT
the strategy and business model” of the chapter “ESRS E1 - Climate Change” were
ON OPERATIONS
integrated within the double materiality process, where, jointly, Amplifon investigated
its possible impacts in the climate context. When identifying environmental impacts,
the Group considered its own activities, potential effects along the value chain, and
strategic directions to determine current and potential sources of GHG emissions, as
well as additional factors that may contribute to climate-related impacts and various
relevant time horizons.
AMPLIFON
AT A GLANCE
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These activities led to the identification of specific risks, impacts, and opportunities related to climate change, particularly:
E1 – CLIMATE CHANGE
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
SUSTAINABILITY TOPIC DESCRIPTION IRO PHYSICAL /TRANSITIONUpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
CONSOLIDATED
FINANCIAL STATEMENTS
Generation of GHG emissions across the value chain, particularly from manufacturers' Actual negative
Climate change mitigation N/A
production sites, as a consequence of their industrial activities, contributing to climate change impact
Climate change mitigation; The Group’s energy use within its own retail operations leads to GHG emissions, contributing to Actual negative
N/A
Energy climate change and representing a negative environmental impact impact
Potential risk of business interruption caused by weather events that might damage Amplifon’s
distribution centers and affect the Group’s ability to guarantee the regular distribution of hearing
aids and accessories to its retail network.
Climate change adaptation Risk Physical
Qualitative anticipated financial effects:
Extreme weather events potentially affecting revenues due to interruption/reduction of the
distribution chain or loss of stock in the exposed geographical areas, and costs for potential
STATEMENT
extraordinary maintenance.
Potential risk of interruption of suppliers’ production and distribution activities due to extreme
weather events that might damage the production sites or distribution centers of Amplifon’s direct
CONSOLIDATED SUSTAINABILITY
suppliers and that might reduce the availability of hearing aids and accessories for regular supply
to Amplifon’s stores.
Climate change adaptation Risk Physical
Qualitative anticipated financial effects:
Extreme weather events potentially affecting revenues due to delays in the supply of products,
despite the suppliers diversification strategy.
Potential risk of changes in perception of stakeholders (primarily investors and banks) on
Amplifon’s approach regarding climate topics.
Climate change mitigation Risk Transition
REPORT
Qualitative anticipated financial effects:
Potential decrease in Company’s attractiveness versus stakeholders in terms of climate approach,
ON OPERATIONS
possibly increasing costs of debts.
AMPLIFON
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E1 – CLIMATE CHANGE
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
SUSTAINABILITY TOPIC DESCRIPTION IRO PHYSICAL /TRANSITIONUpstreamOwn OperationsDownstreamShort-termMedium-termLong-term CONSOLIDATED
FINANCIAL STATEMENTS
Potential risk of increased operational costs due to higher cost of materials and utilities also used
to meet government requirements related to climate change (e.g., promotion of more energy-
efficient solutions, use of renewable sources, reduction of emissions).
Climate change mitigation;
Risk Transition
Energy Qualitative anticipated financial effects:
Evolutions of governmental climate change requirements (e.g., renewable resources) and
prices fluctuations (e.g., energy/carbon prices) potentially increasing operating costs (e.g.,
transportation, utilities).
Adopting best-in-class market practices in reference to climate regulations (e.g., implementing
sustainable procurement policies, setting and communicating emission reduction targets in line
with science-based methodology) may strengthen Amplifon’s reputation, which can result in
STATEMENT
attracting more investors, as well as creating stronger partnerships with stakeholders (e.g., financial
Climate change mitigation institutions, suppliers). Opportunity N/A
Qualitative anticipated financial effects:
CONSOLIDATED SUSTAINABILITY
Adoption of climate best-in-class market practices enhancing reputation among investors,
potentially leading to benefits from different stakeholders.
Potential risk related to evolving climate change regulations (e.g., European taxonomy, Green Deal,
reporting) to be compliant with.
Climate change mitigation Risk Transition
Qualitative anticipated financial effects:
Potential non-compliance with climate-change regulations possibly leading to costs for the
implementation of additional initiatives to be fully compliant with the new standards.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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In line with the approach previously described for determining impacts, risks, and • Regarding biodiversity and ecosystems, including the protection of natural habitats,
opportunities, the Group has considered various environmental aspects referenced the preservation of key natural resources, and the prevention of habitat reduction,
in the relevant reporting standards. No material IROs have been identified as no specific analyses have yet been conducted on transition risks, physical risks,
associated with Standards E2, E3, E4, and E5, specifically: or potential dependencies. Periodic consultations with market stakeholders have
• Given the nature of the Group’s business model, which does not involve direct not highlighted any significant impacts, risks, or opportunities requiring further
production activities, monitoring environmental impacts related to pollution is investigation, considering both the nature of Amplifon’s business model and the
not considered material. The Group’s activities, including the management of its configuration of its value chain. Upstream production activities do not involve
Company fleet of approximately 1,900 vehicles, are not deemed significant in terms intensive use of materials whose extraction or consumption could be harmful to the
of pollution, both due to the type of vehicles used and the fleet’s overall scale. environment and ecosystems. Downstream, the territorial presence of Amplifon
Regarding pollution, during periodic consultations with members of the European clinics is concentrated in urban centres, away from areas of high biodiversity. This
Hearing Instrument Manufacturers Association (EHIMA), no significant impacts, location minimizes the risk of ecosystem impacts and renders consultations with
risks, or opportunities were identified that would require further investigation. local communities on these topics unnecessary.
CONSOLIDATED
Furthermore, the production of hearing aids and the provision of related services do • Amplifon acknowledges its impact concerning resource use and the circular
FINANCIAL STATEMENTS
not generate relevant impacts on air, water, or soil. This is due to the use of advanced economy. However, the analyses conducted have not identified impacts, risks, or
technologies and the minimization of plastics and plastic derivatives, thereby opportunities significant enough to classify the circular economy as a material topic
reducing the risk of microplastic release into the environment. The activities do not for the Group. Additionally, Amplifon has identified increasing the penetration rate
involve the intensive use of substances or materials that could generate hazardous of rechargeable devices as a strategic objective within its plan.
or contaminating waste. Additionally, hearing devices are designed to be durable
and safe, consuming limited natural resources, thereby preventing significant This decision reflects the Group’s commitment to reducing the environmental impact
contributions to pollution during both usage and disposal. No consultations with of its products and promoting innovative and responsible solutions. No consultations
affected communities have been conducted to identify and assess pollution-related with affected communities have been conducted to identify and assess impacts, risks,
impacts, risks, and opportunities. and opportunities related to resource use and the circular economy.
STATEMENT
• Similarly, no significant impacts, relevant risks, or opportunities requiring further
examination have been identified in relation to water consumption, withdrawal,
or discharge. This assessment is based on Amplifon’s business model, which does
CONSOLIDATED SUSTAINABILITY
not involve intensive water usage, and on the production activities of its suppliers,
which are also not associated with significant water consumption and not located
in areas with vulnerable water basins or subject to water stress. This conclusion
is supported by the continuous dialogue that Amplifon maintains with key direct
suppliers, primarily through its participation in the European Hearing Instrument
Manufacturers Association (EHIMA) and the organisation of periodic meetings, held
at least every two months, dedicated to sustainability topics. These discussions
provide opportunities to share updates, identify areas for improvement, and ensure
REPORT
strategic alignment on environmental, social, and governance matters relevant
ON OPERATIONS
to the Hearing Care sector. While no critical topics have been identified, Amplifon
remains committed to continuously monitoring these aspects, actively collaborating
with suppliers and other stakeholders to ensure responsible and sustainable
management of natural resources.
AMPLIFON
AT A GLANCE
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CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
POLICIES, ACTIONS, METRICS AND TARGETS
[MDR] MINIMUM DISCLOSURE REQUIREMENT
POLICIES
The policies adopted by Amplifon represent a key element in managing relevant sustainability matters. The table below highlights the correlation between Amplifon’s most
significant sustainability topics and its corporate policies, providing an overview of the Group’s strategic approach.
CONSOLIDATED
ESRS Sustainability topic
DEIB
Policy FINANCIAL STATEMENTS
of Conduct
Data Privacy
Environment Human Rights
Sustainability
Code of EthicsSupplier Code
Whistleblowing
Anti-Corruption
Climate change adaptation
E1 Climate change mitigation
Energy
Working conditions
Secure employment
Working time
STATEMENT
Adequate wages
Work-life balance
S1 Equal treatment and opportunities for all
CONSOLIDATED SUSTAINABILITY
Gender equality and equal pay for work of equal value
Training and skills development
Employment and inclusion of persons with disabilities
Measures against violence and harassment in the workplace
Diversity
Working conditions
REPORT
Health and safety
ON OPERATIONS
S2 Other work-related rights
Child labour
Forced labour
Information related impacts on consumers and/or end users
Privacy
Personal safety of consumers and/or end users
S4
Health and safety
Social inclusion of consumers and/or end users
Access to products and services
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ESRS Sustainability topic
DEIB
Policy
of Conduct
Data Privacy
Environment Human Rights
Sustainability
Code of EthicsSupplier Code
Whistleblowing
Anti-Corruption
Corporate culture
Protection of whistle-blowers
Management of relationships with suppliers including payment practices
G1
Corruption and bribery
Prevention and detection including training
Incidents
CONSOLIDATED
FINANCIAL STATEMENTS
Below is an introduction to these policies, which will be further detailed throughout
the report, in line with the specific disclosure requirements outlined in the relevant
ESRS.
To prevent, mitigate, and, where necessary, remediate impacts, manage risks, and
seize opportunities identified in the area of sustainability, Amplifon has updated
specific policies to address and monitor them, incorporating considerations related
STATEMENT
to the material IROs identified through the double materiality analysis. In accordance
with the minimum disclosure requirements set by regulations, an overview of the
implemented policies will be provided.
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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CODE OF ETHICS
The Group’s Code of Ethics defines, in alignment with its corporate culture, the
values, principles, and behavioural rules that guide the Group’s daily activities and
operations. In addition to being an integral part of the Organisation, Management,
and Control Model pursuant to Italian Legislative Decree 231/2001, the Code of Ethics
specifically establishes fundamental behavioural principles concerning:
• Business conduct policies, including conflict of interest, confidentiality of
information, responsibility in work activities, compliance with applicable regulations
(such as those on privacy, anti-money laundering, and intellectual property), and
the fight against corruption, unlawful favours, collusive behaviour, and solicitations
CONSOLIDATED
of undue advantages;
FINANCIAL STATEMENTS
• Human resource management, including the fight against any form of discrimination,
the rejection of child labour exploitation, the promotion of equal opportunities in
all aspects of employment relationships, the fight against any form of workplace
harassment, and the maintenance of a healthy and safe environment;
• The accuracy, clarity and completeness in accounting records, through the adoption
of high standards of financial planning and control, as well as are consistent and
appropriate to the Group’s needs;
• Sustainability, particularly concerning the creation of long-term sustainable
and shared value, the generation of a positive and lasting social impact, and the
STATEMENT
awareness of the importance of environmental protection;
• Relations with external stakeholders, specifically regarding interactions with
suppliers, public officials and institutions, customers, the media, and the financial
CONSOLIDATED SUSTAINABILITY
community, including the management of gifts and promotional items.
The principles and provisions of the Code of Ethics apply to all employees and Amplifon
Group entities, as well as to any third parties whose actions may be attributed to the
Group. Amplifon endeavours to ensure that the principles set out in the Code of Ethics
are shared by agents, consultants, suppliers, business partners and any other party with
whom it maintains ongoing business relationships; at the same time, it undertakes not to
pursue business relationships with anyone who refuses to comply with those principles.
REPORT
Violations of the Code may constitute a breach of contractual obligations, potentially
ON OPERATIONS
leading to legal consequences. The Code of Ethics is distributed across all countries
where the Group operates, ensuring its local implementation and effective application.
RESPONSIBILITY AND GOVERNANCE
The Board of Directors promotes the implementation and compliance with the
Code of Ethics across all Group companies, ensuring that its principles are regularly
updated to remain aligned with best practices.
The Group Internal Audit department, as part of the periodic audits included in the
AMPLIFON
AT A GLANCE
plan, verifies, among other things, compliance with the principles contained in the
Code of Ethics.
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SUSTAINABILITY POLICY ENVIRONMENTAL POLICY
The Sustainability Policy, which applies across the entire Amplifon Group, focuses on The Environmental Policy aims to guide the Group’s actions in the responsible
four key areas: management of environmental impacts, with the goal of reducing its ecological
footprint and contributing to the fight against climate change. The policy covers
• Product and Service Stewardship the following areas: energy consumption and greenhouse gas emissions, waste
Commitment to social inclusion, through actions aimed at overcoming economic, management and circular economy initiatives, and water consumption.
physical, and geographical barriers, while promoting innovation to meet the
individual needs of customers, offering high-quality solutions that ensure Additionally, the policy addresses environmental and climate risks, extreme
effectiveness, personalisation, and safety, and delivering a customer experience weather events and evolving regulatory frameworks, promoting adaptation and
tailored to each individual. mitigation measures to strengthen the Company’s resilience. The performance
• People Empowerment monitoring process is based on specific Key Performance Indicators (KPIs) and a
CONSOLIDATED
Commitment to creating an inclusive, diverse, and safe work environment, where transparent and accurate reporting system, ensuring clear evidence of the actions
FINANCIAL STATEMENTS
employees can grow professionally and contribute to the Company’s success, with taken. This process is further supported by regular updates on progress made and
the awareness that employee well-being and satisfaction are priorities, and with the objectives achieved.
goal of attracting and retaining top talent;
• Community Impact The contents of the Policy apply to the entire Amplifon Group, covering both its
Raising awareness on hearing health by supporting educational and advocacy business activities and facilities as well as its internal and external stakeholders.
initiatives; The policy is designed to guide all Amplifon employees and collaborators, whether
• Ethical Conduct and Environmental Responsibility working in directly operated clinics or corporate offices, towards responsible
Commitment to conducting business with the highest ethical and moral standards: management of daily activities.
Amplifon strongly condemns unethical practices, integrates environmental
STATEMENT
sustainability into its various activities, promotes responsible behaviours throughout In developing the Environmental Policy, Amplifon has taken into account: the
the value chain, and reduces environmental impact through mitigation measures interests and needs of relevant stakeholders, the 10 Principles of the UN Global
and sustainability performance improvements. Compact, the recommendations of the Task Force on Climate-related Financial
CONSOLIDATED SUSTAINABILITY
Disclosures (TCFD) for climate risk reporting. The Policy is made available to all
Through the Sustainability Policy, Amplifon is committed to upholding the United interested parties through publication on the corporate website.
Nations International Bill of Human Rights, the ILO Declaration on Fundamental
Principles and Rights at Work and its applicable conventions, the 10 Principles of the RESPONSIBILITY AND GOVERNANCE
UN Global Compact, and the Women’s Empowerment Principles (WEPs).
The Global Investor Relations & Sustainability function, with the active support of
In defining the Sustainability Policy, Amplifon has taken into account the interests and relevant corporate functions, is responsible for monitoring, periodically reviewing,
needs of relevant stakeholders, who have access to the policy through its publication and updating the Environmental Policy as needed.
REPORT
on the Company website.
ON OPERATIONS
In line with sustainability aspects related to corporate activities and the
RESPONSIBILITY AND GOVERNANCE Sustainability Policy, the priorities and commitments outlined in the Environmental
Policy regarding environmental matters are overseen by the Risk, Control and
The Global Investor Relations & Sustainability, with the active support of relevant Sustainability Committee. This committee supports the Board of Directors in
corporate functions, monitors, periodically reviews, and updates the Policy where fulfilling its duties. The Policy was reviewed and approved by the Group CEO in
necessary. December 2024.
The Risk, Control and Sustainability Committee oversees and validates its contents
to support the Company’s Board of Directors in fulfilling its functions. The policy was
reviewed and approved by the Board of Directors on 17 December 2024.
AMPLIFON
AT A GLANCE
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SUPPLIER CODE OF CONDUCT DIVERSITY, EQUITY, INCLUSION AND BELONGING POLICY
In 2022, Amplifon adopted the Supplier Code of Conduct to share its standards and Through the Diversity, Equity, Inclusion, and Belonging (DEIB) Policy, Amplifon is
principles for responsible business conduct with its suppliers and business partners. committed to fostering a workplace environment that promotes diversity, equality,
Amplifon requires all direct and indirect suppliers, as well as business partners, inclusion, and belonging. This policy applies across all business areas and to all
to comply with all applicable laws and regulations in the countries where they employees, with the goal of overcoming biases and stereotypes, fostering collaborative
operate and to commit to meeting the minimum standards and principles set out work environments, and valuing individual differences as a source of strength. The
in the Supplier Code of Conduct. The document aims to strengthen the commercial Policy applies to all Amplifon employees and collaborators and extends to clients,
relationship between Amplifon and its suppliers, going beyond mere compliance. For stakeholders, and partners, covering all Company processes and activities. Its core
this reason, Amplifon requires suppliers and business partners to integrate these pillars are reinforced through an action plan that includes the implementation of
standards into their operations, procedures, and business practices, adopt them as concrete initiatives and a monitoring system based on KPIs, with progress regularly
their own, and communicate them to their employees, suppliers, and stakeholders. reported in the Sustainability Plan. The Policy aligns with and upholds the principles
CONSOLIDATED
The areas covered include: business ethics and compliance, including anti-corruption, of the United Nations Global Compact and the Women’s Empowerment Principles.
FINANCIAL STATEMENTS
health, safety, and workers’ rights, and environmental protection.
In developing the DEIB Policy, Amplifon considered the interests and needs of
To ensure that all recipients of the Supplier Code of Conduct play an active role in relevant stakeholders. The Policy is publicly available on the Company’s website.
its implementation, Amplifon encourages its suppliers, including their employees,
to reach out via a dedicated email address (scoc@amplifon.com) for questions or to RESPONSIBILITY AND GOVERNANCE
report potential violations of the minimum standards and principles outlined in the
Supplier Code of Conduct. The Human Resources department is responsible for implementing the Policy
concerning key Diversity, Equity, Inclusion, and Belonging (DEIB) topics. The DEIB
RESPONSIBILITY AND GOVERNANCE Policy was approved by the Chief Executive Officer and shared with the Board of
STATEMENT
Directors in July 2022.
The Supplier Code of Conduct was approved by the BoD of Amplifon S.p.A. in March
2022 and is publicly available on Amplifon’s corporate website. The Company
CONSOLIDATED SUSTAINABILITY
periodically reviews the Supplier Code of Conduct to ensure its adoption and
enforcement and to align it with regulatory developments and the application of best
practices.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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DATA PRIVACY POLICY ANTI-CORRUPTION POLICY
Amplifon’s Data Privacy Policy is designed to ensure the proper, secure, and lawful Since 2017, Amplifon’s Anti-Corruption Policy has ensured ethical business conduct,
handling of personal data belonging to employees, clients, prospects, and other safeguarding value creation and reinforcing the Group’s core principles. The Policy
individuals. The monitoring process includes regular second-level audits, risk guidelines, inspired by the Group’s corporate culture and Code of Ethics, were
assessments, and continuous updates to ensure that data protection measures remain developed by analysing business activities that could expose Amplifon to corruption
effective. The policy also includes an ongoing commitment to monitor and address risks. These guidelines promote the highest ethical and moral standards in all
information security threats, defining roles and timelines for the implementation of business relationships, ensuring that activities are conducted with loyalty, fairness,
controls and ensuring the prompt and appropriate implementation of any corrective transparency, honesty, and integrity. The Policy also sets out specific rules to prevent,
actions. detect, and manage corruption risks. All Group directors, employees, suppliers,
consultants, and any individuals acting on behalf of Amplifon must adhere to the
The Data Privacy Policy applies to all entities within the Group and serves to ensure values, standards, and principles set out in the Policy, as well as comply with legal
CONSOLIDATED
compliance with the legal and regulatory framework for personal data protection, requirements.
FINANCIAL STATEMENTS
referring to the applicable legislation in the various countries where the Group
entities operate. In addition to applicable laws, some Group entities may be subject The Anti-Corruption Policy is made available to employees on the Company intranet
to additional privacy requirements imposed by government authorities, public and to all interested parties through the publication of a summary version on the
agencies, and health plan partners. Amplifon is committed to complying with these website.
requirements in accordance with relevant regulations.
RESPONSIBILITY AND GOVERNANCE
The Policy is accessible to all Group entities and employees via internal platforms and
official documentation. Each country within the Group is responsible for adopting the Policy and establishing
an anti-corruption system. The Group Internal Audit function conducts compliance
STATEMENT
RESPONSIBILITY AND GOVERNANCE audits in selected countries to assess the implementation level of the controls
outlined in the Policy.
General Managers in each country are responsible for implementing the Data Privacy
CONSOLIDATED SUSTAINABILITY
Policy. In 2023, the Policy was updated and shared with the RCSC and the BoD, The Policy was updated in 2021, drawing inspiration from best practices and
without requiring formal approval. international standards, and approved by the Board of Directors.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
WHISTLEBLOWING POLICY HUMAN RIGHTS POLICY
Since 2020, Amplifon has introduced a structured process for handling reports Amplifon’s Human Rights Policy aims to formalise the Group’s commitment to
(“Whistleblowing”), formalised in the Group Whistleblowing Policy. This Policy was promoting and protecting fundamental human rights, in line with the United Nations
updated in 2025 in order to incorporate the changes resulting from the implementation Universal Declaration of Human Rights, the UN Guiding Principles on Business
of the new Digital Whistleblowing Platform, as well as to continue the process of and Human Rights, the fundamental Conventions of the International Labour
alignment with the relevant principles on whistleblowing and international best Organization and the ten principles of the United Nations Global Compact; it also
practices. complements other Group policies, such as the Code of Ethics, the DEIB Policy, the
Sustainability Policy, the Supplier Code of Conduct and the Anti-Corruption Policy.
The Group Whistleblowing Policy defines the types of unlawful behaviours that
Amplifon employees or third parties can report, the process for managing reports, as The Policy sets out the Group’s commitment to preventing and mitigating any
well as the rights and obligations of the whistleblower, in accordance with applicable potential negative impacts related to the Group’s priority human rights areas listed
CONSOLIDATED
regulations. In addition, the various reporting methods are explained, including the below:
FINANCIAL STATEMENTS
possibility of using a digital platform that enables reports to be made simply, securely,
and confidentially. This platform also allows for further confidential communication • Refusal of forced, compulsory and child labour.
between the whistleblower and the relevant authorities for additional clarifications. • Promotion of gender equality, diversity, inclusion and belonging
• Protecting the health, safety and welfare of workers
The whistleblowing reporting channels under the Group Policy include, in addition • Freedom of association and collective bargaining
to the Digital Whistleblowing Platform, a voice messaging system, email, ordinary • Respect for personal dignity and prevention of harassment and abuse
mail and direct meetings. Regarding Amplifon S.p.A., in compliance with Italian • Privacy and data protection
regulations (Legislative Decree 24/2023), the Whistleblowing Policy was revised • Fair remuneration and decent working conditions
in 2025, at the same time as the Group’s policy. In line with the provisions of the
STATEMENT
applicable legislation, specific channels have been set up to support reports relevant The contents of this Policy apply to all Group Companies, in every country in which the
to Legislative Decree 231/01. Group operates, and to all Group personnel, including all employees, collaborators,
suppliers, business partners and third-party stakeholders with whom the Group
CONSOLIDATED SUSTAINABILITY
RESPONSIBILITY AND GOVERNANCE maintains professional relationships.
The Amplifon Group’s Whistleblowing Policy was approved by the Board of Directors It applies to all Group Companies and represents the Group’s commitment to
in October 2025. respecting the human rights of its workforce, as well as throughout the entire value
chain.
The current version mandates the establishment of a Whistleblowing Committee,
composed of HR, Legal Affairs, and Internal Audit & Risk Management representatives. RESPONSIBILITY AND GOVERNANCE
The Committee is responsible for receiving, analysing, and investigating reports, and
REPORT
proposing disciplinary measures for centrally managed cases (i.e. at Group level). Various departments of the Group are involved in the operational management
ON OPERATIONS
of human rights matters, including: Global Investor Relations & Sustainability,
Furthermore, as part of the report management process, the Policy requires the Corporate Legal & Compliance, Human Resources, Procurement & Supply Chain ESG
Whistleblowing Committee to update the Risk, Control and Sustainability Committee and Whistleblowing Committee.
and the Supervisory Body - for reports relevant to Italian Legislative Decree 231/01
- every six months, or promptly where appropriate, with a summary report of the The Group CEO is responsible for approving, adopting and supervising the Group’s
activities carried out in relation to the reports received. compliance with this Policy. Furthermore, since November 2025 the Policy has been
available on the Company website.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
ACTIONS, METRICS AND TARGETS
In the various chapters of the Sustainability Report, Amplifon has detailed the
actions undertaken to manage impacts, risks, and opportunities related to material
sustainability topics, in compliance with the requirements of the relevant ESRS
thematic standards. Actions, metrics and targets have been identified in alignment
with the objectives of the Sustainability Plan; in fact, the Group has chosen to focus
its efforts on specific priority areas. Topics that are not yet covered will be addressed
in the coming years through targeted actions, aiming to progressively and effectively
respond to all identified needs. Where available, metrics and objectives have been
integrated into the disclosure, ensuring consistency with the described actions
CONSOLIDATED
and providing a clear overview of the Company’s performance and progress. With
FINANCIAL STATEMENTS
reference to the paragraph “ Governance-Related Entity Specific Disclosures”, actions,
metrics and targets, where present, are addressed within the relevant Disclosure
Requirements , consistent with the structure proposed by the reporting standard.
The Group currently does not have a structured process to communicate the amount
of financial resources allocated to each action related to significant impacts, risks,
and opportunities presented in the Consolidated Sustainability Statement. However,
where possible, expenses and investments made during the reporting year are
presented in the respective thematic chapters.
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
examining all legal entities included within the reporting scope and proceeding with
ENVIRONMENTAL the analysis as follows:
• Turnover: the economic activities generating turnover for the Group pertain to the
INFORMATION sale of Hearing Aids under the sector “retail sale of medical and orthopaedic goods
in specialised stores” (NACE Code 47.74). In light of this, the Group reviewed the
activities defined under the EU Taxonomy and concluded that, under the current
EU TAXONOMY regulatory framework, its core business is not included among the Taxonomy-
eligible activities.
• Capital Expenditure: as part of the analysis, specific assessments were carried out
regarding the presence of CapEx related to the purchase of products originating
28
The purpose of the European Union (EU) Taxonomy is to redirect public and private from Taxonomy-aligned economic activities, as well as individual measures that
CONSOLIDATED
investments toward environmentally sustainable economic activities, thereby enable activities contributing to the climate change mitigation objective to achieve
FINANCIAL STATEMENTS
contributing to the European Commission’s goal of achieving carbon neutrality by low-carbon emissions or greenhouse gas (GHG) reductions. In light of this, the
2050. The EU Taxonomy defines environmentally sustainable economic activities as Group examined the activities covered by the EU Taxonomy and concluded that
those that: no significant capital expenditure is included among the activities eligible for the
taxonomy regulation.
• Make a substantial contribution to one of the six environmental objectives: (i)
Climate change mitigation; (ii) Climate change adaptation; (iii) Sustainable use and At present, the Group does not have a process in place to verify compliance with the
protection of water and marine resources; (iv) Transition to a circular economy; technical screening criteria. For this reason, it is not able to report any Taxonomy-
(v) Pollution prevention and control; (vi) Protection and restoration of biodiversity aligned amounts.
and ecosystems;
STATEMENT
• Do No Significant Harm (DNSH) to any of the other environmental objectives;
• Comply with minimum social safeguards.
MINIMUM SAFEGUARDS
CONSOLIDATED SUSTAINABILITY
Recognizing the EU Taxonomy as a key tool to guide the private sector toward
sustainable practices, and in order to ensure clear and transparent communication In carrying out activities in accordance with the requirements of the EU Taxonomy
about its activities, Amplifon Group has been carrying out monitoring activities since Regulation, the Amplifon Group has conducted an analysis to assess compliance
2021 to understand regulatory obligations, track legislative updates, and plan the with the Minimum Safeguards. Specifically, the Group has examined all the
reporting process. The Amplifon Group initially focused on regulatory analysis and aspects outlined in Article 18.1 of the Regulation, assessing compliance and the
the contextualisation of its sector for the purpose of applying the EU Taxonomy corresponding management approaches. While the Group already implements
Regulation. Subsequently, starting from 2023, the Group has carried out a review policies, governance models, and actions in the areas of human rights, anti-
and update of the analysis previously conducted, in order to identify and disclose corruption, taxation, and fair competition, it does not yet fully meet all the
REPORT
information regarding the share of turnover, capital expenditure (CapEx), and requirements set out in Regulation (EU) 2020/852. However, in light of the rapidly
ON OPERATIONS
operating expenditure (OpEx) derived from products or services associated with evolving landscape, the Group will continue to carry out the necessary analyses to
Taxonomy-eligible and/or Taxonomy-aligned economic activities. This phase was assess any potential further enhancements.
conducted with the involvement of the Group Procurement and Accounting functions,
AMPLIFON
28.The EU Taxonomy framework is established by the following regulations: Regulation (EU) 2020/852 of the European Parliament and the Council of 18 June 2020; Climate Delegated Act; Regulation (EU) 2021/2139
AT A GLANCE
of the European Commission; Complementary Climate Delegated Act or Regulation (EU) 2022/1214 of the European Commission; Environmental Delegated Act or Regulation (EU) 2023/1114 of the European
Commission It should be noted that the Group has exercised its right not to adopt the measures provided for in Delegated Regulation (EU) 2026/73.
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TURNOVER, CAPEX, AND OPEX ANALYSIS
TURNOVER
Based on the analysis outlined in the previous section, the Group does not generate
turnover from economic activities within the scope of the EU Taxonomy. As a result,
the numerator of the turnover KPI is zero. The total turnover value of €2,396 million
coincides, also in consideration of the currency in which the figure is stated, with the
sales and services for the financial year 2025 as also indicated in Note 30 “Revenues
from sales and services” within the Consolidated Financial Statements and Related
Notes section of the Annual Report. The KPI, as required by Regulation (EU) 2020/852,
CONSOLIDATED
is defined as the portion of turnover eligible under the Taxonomy (numerator) divided
FINANCIAL STATEMENTS
by the total turnover (denominator).
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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Financial year 2025 Substantial contribution criteria DNSH criteria («Does Not Significantly Harm»)
(17)
(18)
(9) (15)
(1)
(10) (16)
Economic activites
(6)
(5) (11)
(3) (8) (14)
(12)
(19) (20)
(7) (13)
(2)
(4)
Code TurnoverProportion of Turnover,2025 Climate changemitigationClimate changeadaptationWater PollutionCircular EconomyBiodiversityClimate changemitigationClimate changeadaptionWater PollutionCircular EconomyBiodiversityMinimum safeguardsProportion of Taxonomyaligned (A.1.) or eligible(A.2.) turnover, 2024Category enablingactivityCategory transitionalactivity
Yes; No; Yes; No; Yes; No; Yes; No; Yes; No; Yes; No;
K€ % Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No % E T
N/EL N/EL N/EL N/EL N/EL N/EL
A. TAXONOMY-ELIGIBLE ACTIVITIES CONSOLIDATED
FINANCIAL STATEMENTS
A.1 Environmental sustainable activities (Taxonomy-aligned)
Turnover of environmentally
sustainable activities (Taxonomy- 0 0% - - - - - - - - - - - - - 0%
aligned) (A.1)
Of which enabling 0 0% - - - - - - - - - - - - - 0% E
Of which transitional 0 0% - - - - - - - 0% T
A.2 Taxonomy-Eligible but not environmental sustainable activities (not Taxonomy-aligned activities)
EL; N/EL EL; N/EL EL; N/EL EL; N/EL EL; N/EL EL; N/EL
Turnover of Taxonomy-eligible but STATEMENT
not environmentally sustainable
0 0% - - - - - - 0%
activities (not Taxonomy-aligned
activities) (A.2)
CONSOLIDATED SUSTAINABILITY
A. Turnover of Taxonomy eligible
0 0% - - - - - - 0%
activities (A.1+A.2)
B. TAXONOMY-NON-ELIGIBLE ACTIVITIES
Turnover of Taxonomy-non-eligible
2,395,705 100%
activities
TOTAL 2,395,705 100%
REPORT
ON OPERATIONS
Proportion of turnover/Total turnover
Taxonomy-aligned per objective Taxonomy-eligible per objective
CCM 0% 0%
CCA 0% 0%
WTR 0% 0%
CE 0% 0%
PPC 0% 0%
AMPLIFON
AT A GLANCE
BIO 0% 0%
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CAPEX
Based on the analyses carried out, the Group does not incur significant capital
expenditure in relation to economic activities within the scope of the Taxonomy; the
numerator of the CapEx KPI is therefore zero. Total CapEx correspond to changes
in investments in property, plant and equipment and intangible assets, including
those arising from business combinations, as reported in the explanatory Notes
4 “Intangible fixed assets with useful life”, 5 “Property, plant and equipment” and
6 “Right-of-use assets” within the section Consolidated Financial Statements and
Related Notes to the Annual Report. The KPI, as required by Regulation (EU) 2020/852,
is defined as the portion of CapEx eligible under the Taxonomy (numerator) divided
by the total CapEx (denominator).
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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Financial year 2025 Substantial contribution criteria DNSH criteria («Does Not Significantly Harm»)
(17)
(18)
(9) (15)
(1)
(10) (16)
Economic activites
(6)
(19)
(5) (11)
(8) (14)
(12)
(20)
(3)
(7) (13)
(2)
(4)
Code CapEx Proportion of CapEx,2025 Climate changemitigationClimate changeadaptationWater PollutionCircular EconomyBiodiversityClimate changemitigationClimate changeadaptionWater PollutionCircular EconomyBiodiversityMinimum safeguardsProportion of Taxonomyaligned (A.1.) or eligible(A.2.) CapEx, 2024Category (enablingactivity or)Category (transitionalactivity)
Yes; No; Yes; No; Yes; No; Yes; No; Yes; No; Yes; No;
K€ % Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No % E T
N/EL N/EL N/EL N/EL N/EL N/EL
A. TAXONOMY-ELIGIBLE ACTIVITIES CONSOLIDATED
FINANCIAL STATEMENTS
A.1 Environmental sustainable activities (Taxonomy-aligned)
CapEx of environmentally
sustainable activities (Taxonomy- 0 0% - - - - - - - - - - - - - 0%
aligned) (A.1)
Of which enabling 0 0% - - - - - - - - - - - - - 0% E
Of which transitional 0 0% - - - - - - - 0% T
A.2 Taxonomy-Eligible but not environmental sustainable activities (not Taxonomy-aligned activities)
EL; N/EL EL; N/EL EL; N/EL EL; N/EL EL; N/EL EL; N/EL
CapEx of Taxonomy-eligible but STATEMENT
not environmentally sustainable
0 0% - - - - - - 0%
activities (not Taxonomy-aligned
activities) (A.2)
CONSOLIDATED SUSTAINABILITY
A. CapEx of Taxonomy eligible
0 0% - - - - - - 0%
activities (A.1+A.2)
B. TAXONOMY-NON-ELIGIBLE ACTIVITIES
CapEx of Taxonomy-non-eligible
284,081 100%
activities
TOTAL 284,081 100%
REPORT
ON OPERATIONS
Proportion of CapEx/Total CapEx
Taxonomy-aligned per objective Taxonomy-eligible per objective
CCM 0% 0%
CCA 0% 0%
WTR 0% 0%
CE 0% 0%
PPC 0% 0%
AMPLIFON
AT A GLANCE
BIO 0% 0%
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ANNUAL REPORT 2025
OPEX
Based on the analysis conducted, the Group does not incur operational expenses
related to economic activities within the scope of the EU Taxonomy. Therefore,
the numerator of the OpEx KPI is zero. Total OpEx includes expenses related to
repairs and maintenance, short-term leases, and any other direct costs associated
with the day-to-day maintenance of leased properties, clinic equipment, and other
miscellaneous costs and services. The KPI, as required by Regulation (EU) 2020/852,
is defined as the portion of OpEx eligible under the Taxonomy (numerator) divided by
the total OpEx (denominator).
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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Financial year 2025 Substantial contribution criteria DNSH criteria («Does Not Significantly Harm»)
(17)
(9) (15)
(18)
(1)
(10) (16)
Economic activites
(6)
(19)
(5) (11)
(8) (14)
(12)
(20)
(7) (13)
(2) (3)
(4)
Code OpEx Proportion of OpEx,2025 Climate changemitigationClimate changeadaptationWater PollutionCircular EconomyBiodiversityClimate changemitigationClimate changeadaptionWater PollutionCircular EconomyBiodiversityMinimum safeguardsProportion of Taxonomyaligned (A.1.) or eligible(A.2.) OpEx, 2024Category (enablingactivity or)Category (transitionalactivity)
Yes; No; Yes; No; Yes; No; Yes; No; Yes; No; Yes; No;
K€ % Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No % E T
N/EL N/EL N/EL N/EL N/EL N/EL
A. TAXONOMY-ELIGIBLE ACTIVITIES CONSOLIDATED
FINANCIAL STATEMENTS
A.1 Environmental sustainable activities (Taxonomy-aligned)
OpEx of environmentally
sustainable activities (Taxonomy- 0 0% - - - - - - - - - - - - - 0%
aligned) (A.1)
Of which enabling 0 0% - - - - - - - - - - - - - 0% E
Of which transitional 0 0% - - - - - - - 0% T
A.2 Taxonomy-Eligible but not environmental sustainable activities (not Taxonomy-aligned activities)
EL; N/EL EL; N/EL EL; N/EL EL; N/EL EL; N/EL EL; N/EL
OpEx of Taxonomy-eligible but STATEMENT
not environmentally sustainable
0 0% - - - - - - 0%
activities (not Taxonomy-aligned
activities) (A.2)
CONSOLIDATED SUSTAINABILITY
A. OpEx of Taxonomy eligible
0 0% - - - - - - 0%
activities (A.1+A.2)
B. TAXONOMY-NON-ELIGIBLE ACTIVITIES
OpEx of Taxonomy-non-eligible
49,856 100%
activities
TOTAL 49,856 100%
REPORT
ON OPERATIONS
Proportion of OpEx/Total OpEx
Taxonomy-aligned per objective Taxonomy-eligible per objective
CCM 0% 0%
CCA 0% 0%
WTR 0% 0%
CE 0% 0%
PPC 0% 0%
AMPLIFON
AT A GLANCE
BIO 0% 0%
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ANNUAL REPORT 2025
NUCLEAR AND FOSSIL GAS-RELATED ACTIVITIES
THE GROUP DOES NOT CARRY OUT NUCLEAR AND FOSSIL GAS-RELATED ACTIVITIES
NUCLEAR ENERGY RELATED ACTIVITIES
The undertaking carries out, funds or has exposures to research, development,
1 demonstration and deployment of innovative electricity generation facilities that produce NO
energy from nuclear processes with minimal waste from the fuel cycle.
CONSOLIDATED
FINANCIAL STATEMENTS
The undertaking carries out, funds or has exposures to construction and safe operation
of new nuclear installations to produce electricity or process heat, including for the
2 NO
purposes of district heating or industrial processes such as hydrogen production, as well
as their safety upgrades, using best available technologies.
The undertaking carries out, funds or has exposures to safe operation of existing nuclear
installations that produce electricity or process heat, including for the purposes of district
3 NO
STATEMENT
heating or industrial processes such as hydrogen production from nuclear energy, as well
as their safety upgrades.
CONSOLIDATED SUSTAINABILITY
FOSSIL GAS RELATED ACTIVITIES
The undertaking carries out, funds or has exposures to construction or operation of
4 NO
electricity generation facilities that produce electricity using fossil gaseous fuels.
REPORT
ON OPERATIONS
The undertaking carries out, funds or has exposures to construction, refurbishment, and
5 operation of combined heat/cool and power generation facilities using fossil gaseous NO
fuels.
The undertaking carries out, funds or has exposures to construction, refurbishment and
6 NO
AMPLIFON
operation of heat generation facilities that produce heat/cool using fossil gaseous fuels. AT A GLANCE
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ANNUAL REPORT 2025
ESRS E1 – CLIMATE CHANGE
[E1 SBM-3] – MATERIAL IMPACTS, RISKS AND OPPORTUNITIES AND THEIR INTERACTION WITH STRATEGY AND BUSINESS MODEL
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
CONSOLIDATED
FINANCIAL STATEMENTS
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Generation of GHG emissions across the value chain, particularly from manufacturers' production Actual negative
Climate change mitigation
sites, as a consequence of their industrial activities, contributing to climate change. impact
The Group’s energy use within its own retail operations leads to GHG emissions, contributing to Actual negative
Climate change mitigation; Energy
climate change and representing a negative environmental impact. impact
Potential risk of changes in perception of stakeholders (primarily investors and banks) on Amplifon’s
approach regarding climate topics.
Climate change mitigation Risk
Qualitative anticipated financial effects:
Potential decrease in Company’s attractiveness versus stakeholders in terms of climate approach,
STATEMENT
possibly increasing costs of debts.
Potential risk related to evolving climate change regulations (e.g., European taxonomy, Green Deal,
reporting) to be compliant with.
CONSOLIDATED SUSTAINABILITY
Climate change mitigation Risk
Qualitative anticipated financial effects:
Potential non-compliance with climate-change regulations possibly leading to costs for the
implementation of additional initiatives to be fully compliant with the new standards.
Potential risk of increased operational costs due to higher cost of materials and utilities also used to
meet government requirements related to climate change (e.g., promotion of more energy-efficient
solutions, use of renewable sources, reduction of emissions).
Climate change mitigation; Energy Risk
Qualitative anticipated financial effects:
REPORT
Evolutions of governmental climate change requirements (e.g., renewable resources) and prices
ON OPERATIONS
fluctuations (e.g., energy/carbon prices) potentially increasing operating costs (e.g., transportation,
utilities).
Potential risk of business interruption caused by weather events that might damage Amplifon's
distribution centers and affect the Group's ability to guarantee the regular distribution of hearing aids
and accessories to its retail network.
Climate change adaptation Risk
Qualitative anticipated financial effects:
Extreme weather events potentially affecting revenues due to interruption/reduction of the
distribution chain or loss of stock in the exposed geographical areas, and costs for potential
extraordinary maintenance.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
CONSOLIDATED
FINANCIAL STATEMENTS
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Potential risk of interruption of suppliers' production and distribution activities due to extreme
weather events that might damage the production sites or distribution centers of Amplifon's direct
suppliers and that might reduce the availability of hearing aids and accessories for regular supply to
Amplifon’s clinics.
Climate change adaptation Risk
Qualitative anticipated financial effects:
Extreme weather events potentially affecting revenues due to delays in the supply of products, despite
the suppliers diversification strategy.
Adopting best-in-class market practices in reference to climate regulations (e.g., implementing
STATEMENT
sustainable procurement policies, setting and communicating emission reduction targets in line with
science-based methodology) may strengthen Amplifon's reputation, which can result in attracting
more investors, as well as creating stronger partnerships with stakeholders (e.g., financial institutions,
CONSOLIDATED SUSTAINABILITY
Climate change mitigation suppliers). Opportunity
Qualitative anticipated financial effects:
Adoption of climate best-in-class market practices enhancing reputation among investors, potentially
leading to benefits from different stakeholders.
Climate change mitigation, adaptation, and the transition to a low-carbon economy opportunities, and management systems.
REPORT
are among the most pressing global priorities. As a leader in the hearing care
ON OPERATIONS
sector, Amplifon is committed to responsibly managing its business activities in Within the CCRA, Amplifon mapped potential physical and transition climate risks,
light of the potential physical and transition risks associated with climate change. assessing exposure and potential impacts on both Amplifon’s own assets (offices,
These risks include the increasing frequency and severity of extreme weather clinics, warehouses/distribution centres) and direct suppliers’ facilities (production
events, as well as rising fossil fuel prices and stricter energy efficiency and climate sites, distribution centres). This assessment considered geographical location,
adaptation regulations. Given the growing significance of climate-related issues, in potential financial impacts, operational slowdowns, and reputational risks, based
2023, Amplifon deepened its Climate Change Risk Assessment (CCRA) as part of its on Amplifon’s climate strategy and that of its key suppliers. The evaluation was
Enterprise Risk Management (ERM) framework, aligning with the recommendations conducted over three time horizons - short-term (2030), medium-term (2040) and
of the Task Force on Climate-related Financial Disclosures (TCFD). This effort aims to long-term (2050) - and applied three climate change scenarios based on scientific
ensure comprehensive and transparent disclosure of climate-related risks, impacts, data.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
As physical risks, six extreme weather events have been considered that could have Regarding transition risks and opportunities, which stem from the shift towards a
a significant impact on Amplifon’s assets and those of its direct suppliers (heatwaves, low-carbon economy, the analysis was conducted using the transition scenarios of
flash floods, coastal flooding, wildfires, windstorms, and river flooding) in relation the Network for Greening the Financial System (NGFS).
to the three climate scenarios defined by the Intergovernmental Panel on Climate
Change (IPCC): • Net Zero 2050: scenario that assumes the introduction of ambitious climate
policies. Carbon dioxide removal systems are used to accelerate decarbonisation.
• RCP 2.6 – Orderly: timely energy transition, with a gradual reduction in greenhouse Net CO emissions reach zero around 2050, with at least a 50% probability of
2
gas emissions starting from 2020, reaching net zero by 2100; limiting global warming to less than 1.5°C. This scenario is comparable to the
• RCP 4.5 – Disorderly: delayed energy transition, starting from 2030, carried out in IPCC’s RCP 2.6 scenario.
an uncoordinated manner among countries, resulting in higher costs compared to • Delayed Transition: scenario that envisions a delayed transition. It assumes that
the RCP 2.6 scenario; no new climate policies are introduced before 2030 and that the degree of action
• RCP 8.5 - Hot house world: worst-case scenario, which does not foresee any varies significantly between countries. It assumes limited availability of carbon
CONSOLIDATED
reduction in greenhouse gas emissions. Associated with the concept of “Business dioxide removal systems and higher carbon prices than in the Net Zero 2050
FINANCIAL STATEMENTS
as usual”, where the growth of greenhouse gas emissions continues at current scenario. There is a 67% probability of limiting global warming to less than 2°C.
rates. This scenario corresponds to the IPCC’s RCP 4.5 scenario.
• Current Policies: scenario that assumes that only existing policies remain in place,
To determine the risk exposure of each asset, five risk categories have been identified allowing emissions to continue growing until 2080, leading to approximately 3°C of
for each climate event. The average level of exposure for the companies analysed was global warming. This scenario aligns with the IPCC’s RCP 8.5 scenario.
calculated as the mean of the risk exposure scores for all physical assets, identified
risks, considered climate scenarios, and different time horizons. This methodology Four risk categories aligned with the Task Force on Climate-related Financial
made it possible to identify the number of occurrences of climate risk in a specific Disclosures (TCFD) were analysed, which could pose adaptation challenges for
country and within a specific time horizon. Amplifon and its suppliers. These include policy or legal risks, technological risks,
STATEMENT
market risks, and reputational risks.
The types of physical risks to which Amplifon is exposed vary depending on the
country where the Group operates. In general, under the RCP 2.6 scenario, almost The analysis was conducted on the same panel of companies selected for the climate
CONSOLIDATED SUSTAINABILITY
all acute physical risks, such as wildfires, flash floods, and river floods, are classified risk assessment, defining some measurement indicators for each type of risk, such
as very low or low. However, depending on the specific characteristics of the country as Scope 1 and Scope 3 emissions intensity, carbon prices, energy intensity, emission
analysed, these risks may be classified as very high even under the RCP scenario by reduction targets, and ESG ratings performance. Each indicator was assigned a score
2030. In some cases, these risks, which are not progressive, may even decrease in the from 1 to 5. The average exposure to all transition risks was subsequently calculated
RCP 4.5 and RCP 8.5 scenarios, mainly due to increased evapotranspiration. using a weighted average of the resulting scores. Finally, to adapt transition risks to
the climate scenarios mentioned above and to different time horizons, the average
With regard to heatwaves and coastal flooding, under the RCP 2.6 scenario up to 2030 exposure levels were adjusted, reflecting either improving or worsening trends,
these risks are generally assessed as very low or low, but they show an increasing based on future exposure projection trends.
REPORT
trend under the RCP 4.5 and RCP 8.5 scenarios. By 2050, under the RCP 8.5 scenario,
ON OPERATIONS
exposure to these risks may reach high or very high levels. Similar considerations were made regarding technological risk, where Amplifon’s
exposure was deemed low due to the characteristics of its business and activities.
Lastly, windstorm risk tends to decrease over the long term. It remains stable under Taking into account emission reduction targets, energy prices, and EU regulations,
the RCP 2.6 scenario and in the early time horizons of the RCP 4.5 scenario, before Amplifon’s exposure to market risk was assessed as medium. Finally, during the
progressively declining under the same scenario. Under the RCP 8.5 scenario, this assessment, given that Amplifon has lower Scope 3 emissions compared to the panel
risk becomes almost negligible, as there is no scientific evidence linking the severity of companies analysed and performs better than average in ESG ratings, its exposure
or frequency of windstorms to climate change. to reputational risk was classified as medium.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
Extreme climate events may pose risks to Amplifon’s business, particularly in relation [E1-1] TRANSITION PLAN FOR CLIMATE CHANGE MITIGATION
to clinics and distribution centres.
[E1-3] ACTIONS AND RESOURCES IN RELATION TO CLIMATE CHANGE
The final climate risk assessment was therefore integrated into the Enterprise POLICIES
Risk Management (ERM) process, both quantitatively and qualitatively, with a
short-, medium-, and long-term time horizon (respectively, 2030, 2040, 2050). To [E1-4] TARGETS RELATED TO CLIMATE CHANGE MITIGATION AND
integrate the final assessments into ERM, two intermediate climate scenarios were ADAPTATION
considered in the analysis: the IPCC RCP 4.5 climate scenario for physical risks and
the NGFS “Delayed Transition” scenario for transition risks and opportunities. The The transition towards a low-carbon business model represents a strategic priority
final rating, derived from probability and impact assessments conducted together for Amplifon. In this context, a climate change mitigation plan has been defined,
with risk owners, provides an indication of Amplifon’s residual risk level, taking into integrating emission reduction targets across the entire value chain, energy efficiency
account the adaptation and mitigation measures already implemented to reduce initiatives and the progressive use of renewable energy sources.
CONSOLIDATED
potential negative impacts. Based on the results of analyses conducted in 2023 and
FINANCIAL STATEMENTS
considering the Group’s activities and business model, no activities were identified The emission reduction targets defined by the Group have been calibrated on the
as incompatible with the transition to a climate-neutral economy, nor were any basis of the most recent scientific scenarios and are consistent with a decarbonisation
significant exposures to climate change risks detected in the short, medium, and pathway aligned with limiting global warming in line with the commitments
29
long term. Nevertheless, Amplifon remains committed to maintaining continuous undertaken under the Paris Agreement (as validated by the Science Based Targets
oversight of these risk categories and will continue to assess them annually within initiative – SBTi). The alignment process with the SBTi began in 2023 and target
the ERM process. validation was obtained in September 2025. In particular, targets consistent with the
30
SBTi short-term cross-sector criteria have been validated, with a 1.5°C ambition for
31
For details on the nature and type of risks identified (physical or transitional), please Scope 1 and Scope 2 and a well-below 2°C ambition for Scope 3. Accordingly, the
32
refer to the section “Processes for identifying and assessing impacts, risks and Group is committed to reducing Scope 1 and Scope 2 GHG emissions by 42% by
STATEMENT
opportunities” in the chapter “General Information (ESRS 2)”. 2030 compared to 2023. Amplifon also commits to reducing absolute Scope 3 GHG
emissions from the categories Purchased goods and services, Capital goods, Fuel-
and energy-related activities, Upstream transportation and distribution, Employee
CONSOLIDATED SUSTAINABILITY
commuting, Upstream leased assets, Use of sold products and Franchisees by 25%
by 2030 compared to the 2023 base year. Finally, Amplifon commits to ensuring that,
by 2030, 44.36% of its suppliers (in terms of emissions associated with the Purchased
goods and services category) will have set science-based targets.
In light of its current business model, Amplifon does not foresee the presence
of locked-in greenhouse gas emissions arising from its products or key assets;
accordingly, such emissions do not affect the achievement of emission reduction
REPORT
targets nor do they generate transition risks.
ON OPERATIONS
29.Amplifon is not currently excluded from EU Paris-aligned benchmark indices.
30.Targets consistent with the level of decarbonisation required to limit global temperature increase to 1.5°C compared to pre-industrial levels. AMPLIFON
AT A GLANCE
31. Targets consistent with the level of decarbonisation required to keep global temperature increase well below 2°C compared to pre-industrial levels.
32.Scope 2 emissions have been calculated using the market-based method.
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ANNUAL REPORT 2025
As part of its Transition Plan, during 2025 Amplifon launched a Global Climate Strategy
entitled “Listening to Our Planet”, aimed at achieving the validated SBTi targets by SCOPE 1 AND SCOPE 2 DECARBONISATION LEVERS
integrating past initiatives with the definition of new actions to reduce the Group’s
33
emissions impact, in alignment with the Sustainability Plan . • Lever 1. Company Car Fleet: transition of the Company's fleet towards lower
environmental impact solutions.
This transition pathway is outlined through a set of decarbonisation levers and Identified actions: decarbonisation of the Company's fleet through plug-in hybrid
priority actions that will support the achievement of emission reduction targets. vehicles, electric vehicles and the use of HVO fuel.
These initiatives, covering both operational activities and the value chain, are • Lever 2. Energy efficiency: measures aimed at reducing energy consumption in
intended to accelerate the Group’s decarbonisation. buildings through the adoption of more efficient technological solutions and the
34
optimisation of systems .
Identified actions: installation of LED lighting in clinics and offices.
• Lever 3. Renewable energy: increasing adoption of certified renewable electricity
35 CONSOLIDATED
to power the Group’s premises, reducing reliance on traditional energy sources .
FINANCIAL STATEMENTS
Identified actions: transition to renewable electricity in directly operated clinics.
An illustrative chart of the decarbonisation plan aimed at achieving the Scope 1 and
Scope 2 target is presented below; in particular, the chart shows to baseline emissions,
target emissions and decarbonisation levers.
STATEMENT
CONSOLIDATED SUSTAINABILITY
BASELINE
EMISSIONS
COMPANY CAR
FLEET
ENERGY
EFFICIENCY
RENEWABLE
REPORT
33.The Group has chosen not to publish a detailed breakdown of the expected reduction percentage for
ENERGY
ON OPERATIONS
each individual lever. This decision is motivated by the dynamic nature of Amplifon’s retail business
TARGET
model and the complexity of the global macroeconomic and technological context, which requires
EMISSIONS
flexibility in the allocation of reduction efforts among the various decarbonisation levers, which
are monitored internally on an annual basis to ensure a consistent and accurate view of the overall
Scope 1 and Scope 2
decarbonisation trajectory. This approach also allows for the protection of sensitive information
regarding procurement strategies and commercial partnerships, while maintaining maximum
decarbonisation
transparency towards stakeholders through annual reporting of actual progress against scientifically
validated medium-term targets.
levers
34.In this regard, it should be noted that since 2019, and renewed in 2025, the Spanish subsidiary
Amplifon Ibérica has obtained ISO 14001 environmental certification for its headquarters and
warehouse.
2023 2030
35.This activity involved an operating expense (OpEx) of approximately Euro 7 million, as reported in
Explanatory Note 31 “Operating Costs” within the section Consolidated Financial Statements and
AMPLIFON
AT A GLANCE
Related Notes, which shows the operating costs for the year 2025.
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ANNUAL REPORT 2025
• Lever 7. Renewable energy in indirect clinics: increasing adoption of certified
SCOPE 3 DECARBONISATION LEVERS renewable energy to power even the indirect clinics in the network, reducing
reliance on traditional sources.
• Lever 4. Logistics: strategies aimed at optimising inbound logistics flows and Identified actions: transition to renewable energy in indirect clinics.
reducing returns. • Lever 8. Sustainable mobility: solutions to promote employees’ commuting
Identified actions: reduction in hearing aid returns and reuse of accessories; through sustainable mobility programmes.
• Lever 5. IT solutions: digitalisation initiatives and use of cloud services powered Identified actions: promotion and support of sustainable mobility programmes.
by renewable energy.
Identified actions: initiatives to reduce paper consumption; cloud services powered As for Scope 1 and 2, an illustrative chart of the decarbonisation plan aimed at
by renewable energy; achieving the targets set for Scope 3 is presented below; in particular, the chart
• Lever 6. Sustainable products: progressive transition to rechargeable and lighter shows baseline emissions, target emissions and decarbonisation levers. Compared
products sold (also taking related packaging into account). to the chart relating to Scope 1 and 2, the contribution to total emissions reduction
CONSOLIDATED
Identified actions: increased volumes of APE hearing aids, with reduced primary associated with the Supplier Engagement Target – linked to suppliers setting science-
FINANCIAL STATEMENTS
packaging weight and the introduction of reusable packaging; reduction in the use based targets – is also shown.
of single-use batteries.
STATEMENT
CONSOLIDATED SUSTAINABILITY
BASELINE
EMISSIONS
SUPPLIER
ENGAGEMENT
TARGET
LOGISTICS
IT SOLUTIONS
REPORT
ON OPERATIONS
SUSTAINABLE
PRODUCTS
RENEWABLE ENERGY
Scope 3 IN INDIRECT CLINICS
SUSTAINABLE
decarbonisation
MOBILITY
TARGET
levers
EMISSIONS
2023 2030
AMPLIFON
AT A GLANCE
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The decarbonisation levers outlined above are integrated into the broader [E1-2] POLICIES RELATED TO CLIMATE CHANGE MITIGATION AND
management of the Group’s operations; therefore, at present, no significant ADAPTATION
extraordinary investments or costs are expected to be required in order to achieve
the decarbonisation targets. In alignment with its Sustainability Policy, Amplifon is increasingly focused on
environmental topics and the challenges posed by climate change, monitoring its
The transition plan is designed to be fully consistent with the Company’s overall performance and carbon footprint not only at the office and clinic level but across the
business strategy, ensuring that decarbonisation objectives are aligned with the entire value chain. With the adoption and update of the Environmental Policy in 2024
Company’s operational and growth priorities. The initiatives envisaged under the plan (refer to section “Policies, actions, metrics and targets” of the “General disclosures
are integrated into financial planning, including targeted investments, assessments (ESRS 2)” chapter), the Group has formalised its commitments towards climate change
of economic returns and operating cost planning, in order to ensure economic and mitigation and adaptation, energy efficiency, reduction of consumption, and the use
environmental sustainability over the medium to long term. of renewable energy sources, as well as additional environmental aspects such as
waste management, circularity, and water consumption management. Specifically,
CONSOLIDATED
The transition plan was approved by the Company’s CEO and CFO and presented the policy outlines Amplifon’s commitments in terms of improving and monitoring
FINANCIAL STATEMENTS
to the Board of Directors during 2025, a year that also saw the first phases of environmental performance, promoting best practices, raising awareness and
implementation being launched. The Company has begun integrating the main providing training, ensuring compliance with applicable regulations, maintaining
initiatives into its operational and financial processes, monitoring results through transparency with stakeholders, and monitoring and managing environmental
key performance indicators (KPIs). This makes it possible to assess from the outset impacts, risks, and opportunities.
the effectiveness of the actions undertaken and to make any adjustments needed to
accelerate the pathway towards the emissions reduction targets.
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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[E1-5] ENERGY CONSUMPTION AND MIX ENERGY CONSUMPTION AND MIX (MWh)
36
In 2025, the Group continued monitoring energy consumption across its corporate
Energy consumption and mix (MWh) 2024 2025
headquarters and network of directly operated clinics, aiming to provide stakeholders
Fuel consumption from coal and coal products - -
with the most complete and transparent overview of its energy performance. As in
2025, heating, air conditioning, and lighting in offices and clinics accounted for the
Fuel consumption from crude oil and petroleum products 21,280.80 19,505.41
majority of the Group’s energy consumption. The remaining energy consumption
Fuel consumption from natural gas 10,613.88 11,953.34
is attributed to heating offices and clinics, primarily from natural gas consumption,
along with smaller contributions from fuel oil, district heating, and fuel consumption
Fuel consumption from other fossil sources - -
from the corporate car fleet. Reported consumption is derived from primary data
Consumption of purchased or acquired electricity, heat, steam,
collected from clinics and offices and, where not available, is estimated on the basis 9,840.63 9,147.96
and cooling from fossil sources
of average consumption in the same country, where possible, and weighted in
CONSOLIDATED
proportion to surface area. In total, the Group consumed 73,267.30 MWh of energy, Total fossil energy consumption 41,735.31 40,606.71
FINANCIAL STATEMENTS
of which 45% came from renewable sources (32,660.59 MWh).
Share of fossil sources in total energy consumption (%) 58% 55%
37
Consumption from nuclear sources - -
Share of consumption from nuclear sources in total energy
Based on the provisions of Commission Delegated Regulation (EU) 2022/1288, the
- -
consumption (%)
Amplifon Group is one of the companies belonging to the “high climate impact”
sectors, in particular considering the sector “retail sale of medical and orthopaedic Fuel consumption for renewable sources, including biomass
(also comprising industrial and municipal waste of biologic 67.48 25.32
articles in specialised stores”. Energy intensity is calculated by considering the
origin, biogas, renewable hydrogen, etc.)
energy consumption and the total revenues of the Group (total Group revenues as
also indicated in the explanatory note 30 “Revenues from sales and services” within Consumption of purchased or acquired electricity, heat, steam,
30,347.61 32,635.27
and cooling from renewable sources
STATEMENT
the Consolidated Financial Statements and Related Notes section of the Annual
Report), and is therefore equal to 30.58 MWh/million €.
The consumption of self-generated non-fuel renewable energy - -
Total renewable energy consumption 30,415.09 32,660.59
CONSOLIDATED SUSTAINABILITY
Share of renewable sources in total energy consumption (%) 42% 45%
Total energy consumption 72,150.40 73,267.30
REPORT
ON OPERATIONS
36.Values are calculated using conversion factors from the DEFRA 2025 database.
AMPLIFON
AT A GLANCE
37. Amplifon does not consume energy through direct supply from nuclear sources; the share of energy from nuclear sources within the composition of the national energy mix considered is deemed immaterial.
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[E1-6] GROSS SCOPES 1, 2, 3 AND TOTAL GHG EMISSIONS
Since 2022, Amplifon has been measuring its carbon footprint, which includes both
direct and indirect emissions generated by the Group’s activities (Scope 1 and 2), as
well as indirect emissions identified by the GHG Protocol along the value chain (Scope
3). Among the 15 Scope 3 emission subcategories identified by the GHG Protocol, 12
38
have been deemed relevant and applicable to the Group , considering the nature of
Amplifon’s business and the absence of manufacturing activities.
In 2024, the Group implemented an emission inventory improvement plan,
enhancing the granularity and quality of primary data and calculation models, also in
preparation for the submission of “near-term” decarbonisation targets to the Science
CONSOLIDATED
Based Targets initiative (SBTi) in 2025.
FINANCIAL STATEMENTS
The total emissions volume for 2025 showed a 14% reduction compared to the
measurements for 2024. With regard to Scope 1 and 2 emissions, which account for
10% of total GHG emissions, no significant increases or decreases were recorded.
For Scope 3, a 15% reduction in emissions was observed, mainly attributable to:
improvements in data collection that enabled the integration of more primary data
and supplier-specific information into the calculation models, updates to emission
factor databases, and a decrease in capital expenditure. 16% of Scope 3 emissions
were calculated based on primary data obtained from suppliers or other partners
STATEMENT
along the value chain.
Emissions intensity is instead calculated by considering the total emissions and
CONSOLIDATED SUSTAINABILITY
the total revenues of the Group (total consolidated revenues as also indicated in
explanatory note 30 “Revenues from sales and service” within the Consolidated
Financial Statements and Related Notes section of the Annual Report), and is
therefore equal to 55.20 tCO e/million € (location-based) and 52.29 tCO e/million
2 2
€ (market-based). In particular, compared to the previous year, carbon intensity
decreased by 13.9% (market-based) and by 13.0% (location-based), mainly driven by
the overall reduction in total emissions.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
38.The emission categories related to downstream transportation and distribution (3.9), processing of sold products (3.10), and downstream leased assets (3.13) were considered not applicable to Amplifon’s
operations, as they are not present along the value chain (3.10, 3.13) or because the Group has no potential to influence their reduction (3.9).
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ANNUAL REPORT 2025
SCOPE 1, SCOPE 2 AND SCOPE 3 EMISSIONS CATEGORIES
Fuel and
Generation of energy and heat at Capital End of life
energy-related
the Group’s facilities goods of sold products
Activities
Upstream
Purchased goods
Company vehicles leased Investments CONSOLIDATED
and services
assets
FINANCIAL STATEMENTS
Refrigerant Employee Upstream transportation Use of sold
gases commuting and distribution products
Purchase of electricity, Business Waste generated
Franchisees
steam, heat & cooling travels in operations
STATEMENT
CONSOLIDATED SUSTAINABILITY
UPSTREAM ACTIVITY DOWNSTREAM ACTIVITY
REPORT
89.9% Scope 3
5.8% Scope 1 4.3% Scope 2 (Market-based)
ON OPERATIONS
112,557 tCO e
7,259 tCO e 5,450 tCO e
2
2 2
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
GHG EMISSIONS (IN tCO e)
2
Base Year % change % change
2024 2025
2023 (2025 vs 2024) (2025 vs BY)
Scope 1 GHG emissions
Gross Scope 1 GHG emissions 7,203 7,507 7,259 -3% 1%
Percentage of Scope 1 GHG emissions from regulated emission trading schemes (%)
39
Scope 2 GHG emissions
Gross location-based Scope 2 GHG emissions 10,560 12,220 12,438 2% 18%
40
Gross market-based Scope 2 GHG emissions 4,815 5,600 5,450 -3% 13%
Significant scope 3 GHG emissions
CONSOLIDATED
FINANCIAL STATEMENTS
Total Gross indirect (Scope 3) GHG emissions 138,381 133,122 112,557 -15% -19%
1 Purchased goods and services 67,389 64,768 57,148 -12%
2 Capital goods 26,876 22,321 12,722 -43%
3 Fuel and energy consumption-related activities (not included in Scope 1 or 2) 3,217 3,635 3,738 3%
4 Upstream transport and distribution 6,991 7,473 3,733 -50%
5 Waste generated 224 242 228 -6%
6 Business travels 7,371 6,307 4,767 -24%
7 Employee commuting 16,254 18,780 19,631 5%
STATEMENT
8 Upstream leased assets 2,468 2,445 2,361 -3%
11 Use of sold products 69 82 48 -41%
CONSOLIDATED SUSTAINABILITY
12 End of life treatment of products sold 493 230 126 -45%
14 Franchisees 6,249 5,992 7,284 22%
15 Investments 780 847 771 -9%
Total GHG emissions
Total GHG emissions (location-based) 156,144 152,849 132,254 -13% -15%
Total GHG emissions (market-based) 150,399 146,229 125,266 -14% -17% REPORT
ON OPERATIONS
39.The databases used for the calculation of Scope 2 emissions report Emission Factors in terms of CO /kWh. AMPLIFON
2
AT A GLANCE
40.In 2025, the share of electricity covered by RECs (Renewable Energy Certificates) or PPAs (Power Purchase Agreements) is 32,617.03 MWh. (83% of the total), of which specifically 11,684.29 MWh (30%) covered by
RECS and 20,932.74 MWh (53%) covered by PPA.
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ANNUAL REPORT 2025
SCOPE 3 EMISSIONS, 2025 BY SUBCATEGORY AND MAIN EMISSION SUBCATEGORIES
3.3% - Scope 3.3 3.3% - Scope 3.4
Upstream transportation
Fuel and energy-related
and distribution
Activities
2.2% - Scope 3.8
4.2% - Scope 3.6
Upstream leased assets
Business travel
CONSOLIDATED
0.7% - Scope 3.15
6.4% - Scope 3.14
FINANCIAL STATEMENTS
Investments
Franchises
0.2% - Scope 3.5
Waste generated in operations
11.3% - Scope 3.2
Capital Goods
0.1% - Scope 3.12
End-of-life treatment
of sold products
STATEMENT
0.1% - Scope 3.11
Use of sold products
CONSOLIDATED SUSTAINABILITY
17.4% - Scope 3.7
Employee commuting
50.8% - Scope 3.1
Purchased good and services
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
CATEGORY DATA DESCRIPTION AND METHODOLOGY EMISSION FACTORS DATABASE
Emissions from heating at offices and directly operated clinics, fuel
consumption for Company vehicles, and the use of refrigerant gases. These
Emission factors were sourced from the DEFRA 2025 database and the
emissions are calculated based on primary data collected from clinics and
Scope 1
IPCC AR6.
offices or, where unavailable, estimated using the average consumption for
the same country, where possible, weighted according to surface area.
Indirect emissions from the consumption of purchased electricity and
thermal energy, calculated using both the location-based and market-based For the location-based and market-based approaches, the following
approaches, based on primary data collected from clinics and offices. Where databases were used: IGES 2025 (CO only), AIB 2025 (CO only), eGrid
Scope 2
2 2
primary data were unavailable, emissions were conservatively estimated 2023, and national databases where available.
using the same methodology as for Scope 1. CONSOLIDATED
FINANCIAL STATEMENTS
Emissions associated with the production of products and services For activity data (as defined by GHG Protocol), Ecoinvent 3.12 and DEFRA
purchased by the Group, mainly arising from direct procurement (hearing 2025 emission factors were applied. For expenditure data, emission
Cat. 3.1 devices and related accessories, water consumption) and indirect factors from CEDA 2025 were used. For expenditure data related to
procurement (marketing services, general services, business expenses, material suppliers, supplier-specific emission factors were applied,
50.8% of Scope 3
consulting, and IT services). The category was calculated using a hybrid calculated based on publicly available data (GHG emissions data from
approach, incorporating both activity data and expenditure data. Scope 1, 2 and 3 and most recent revenue available).
For activity data (as defined by GHG Protocol), Ecoinvent 3.12 emission
Emissions associated with the production of capital goods purchased by
factors were applied. For expenditure data, emission factors from CEDA
the Group, primarily linked to the clinic network and IT infrastructure. The
STATEMENT
2025 were used. For expenditure data related to material suppliers,
Cat. 3.2 emissions calculation is based on a hybrid approach, using product-specific
supplier-specific emission factors were applied, calculated based on
emissions data, activity data for IT equipment and for materials purchased
11.3% of Scope 3
publicly available data (GHG emissions data from Scope 1, 2 and 3 and
in stores refurbished according to the new store format, where available, as
most recent revenue available). The product-specific emissions data are
CONSOLIDATED SUSTAINABILITY
well as spend-based data.
derived from LCA studies carried out by suppliers.
Emissions from activities related to fuel and energy consumption. The
Cat. 3.3
calculation is based on the same activity data used to estimate Scope 1 and Emission factors were sourced from the IEA and DEFRA 2025 database.
3.3% of Scope 3
2 emissions.
Emissions generated by the transport of products purchased by the Group
REPORT
(hearing devices, related accessories, and packaging). Upstream logistics
emissions were calculated using the distance-based method, considering
ON OPERATIONS
kilometres travelled and tonnes of goods transported. For countries where
Cat. 3.4 the number and location of clinics were not provided, conservative distance
Emission factors were sourced from the DEFRA 2025 database.
averages were applied. In 2024, Amplifon launched a granular mapping
3.3% of Scope 3
of goods flows and a data collection process on specific unit weights of
products and related packaging, in collaboration with selected suppliers.
This process, which continued in 2025, enabled a significant improvement in
the representativeness of logistics emissions calculations.
AMPLIFON
AT A GLANCE
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CATEGORIA DESCRIZIONE DATI E METODOLOGIA DATABASE EMISSION FACTORS
Emissions from the management and treatment of waste generated in
Cat. 3.5 clinics and offices. The calculation was based on the weight of the waste. In For the calculation, Ecoinvent 3.12 and DEFRA 2025 emission factors
cases where data were unavailable, waste volumes were estimated using were applied, depending on the type of waste and its disposal method.
0.2% of Scope 3
average waste weights per surface area.
Emissions generated by employees’ business travel, including travel by air,
rail, private and rental cars, taxis, as well as emissions related to hotel stays. For the calculation, DEFRA 2025 emission factors were used for
Cat. 3.6
Primary data on distances travelled by mode of transport and hotel stays transport emissions, and Cornell Hotel Sustainability Benchmarking
4.2% of Scope 3
were centrally collected from the Travel Agency, while expenditure data Index 2024 was applied for hotel stays.
were provided for taxis and rental cars.
CONSOLIDATED
FINANCIAL STATEMENTS
Emissions associated with employee commuting, calculated using primary
Cat. 3.7 data obtained from a mobility survey conducted on a significant sample of
For the calculation, DEFRA 2025 emission factors were used.
employees and projected to the total number of Amplifon employees as of
17.4% of Scope 3
2025.
Emissions associated with upstream leased assets and franchisees,
For the calculation, DEFRA 2025, AIB 2025, IGES 2025 and eGrid 2023
Cat. 3.8, 3.14 calculated using a hybrid model based on estimated average gas and
emission factors were used for energy consumption, and CEDA 2025
electricity consumption in directly operated clinics and rental expenditure
8.6% of Scope 3
emission factors were applied for spend-based data.
data for shop-in-shops and corners.
STATEMENT
For the calculation, electricity grid emission factors (market-based
Emissions related to the use of sold products, calculated based on electricity
Cat. 3.11 approach) were used for the countries in which hearing aid sales
consumption activity data for each rechargeable and non-rechargeable
are distributed, based on the AIB 2025, IGES 2025 and eGrid 2023
0.1% of Scope 3
CONSOLIDATED SUSTAINABILITY
hearing device throughout its lifecycle.
databases, as well as national databases where available.
Cat. 3.12 Emissions from the end-of-life phase of sold products, calculated using For the calculation, Ecoinvent 3.12 and DEFRA 2025 emission factors
primary weight data collected under Category 3.1 (direct procurement). were applied.
0.1% of Scope 3
Cat. 3.15 Emissions from the Group’s investments in third-party companies,
For the calculation, CEDA 2025 emission factors were used.
calculated using the equity share approach. REPORT
0.7% of Scope 3
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
SOCIAL INFORMATION
ESRS S1 – OWN WORKFORCE
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
STRATEGY IN PEOPLE MANAGEMENT
[SBM-3] MATERIAL IMPACTS, RISKS AND OPPORTUNITIES AND THEIR INTERACTION
WITH STRATEGY AND BUSINESS MODEL
41
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationDownstreamShort-termMedium-termLong-term
CONSOLIDATED
Enhancement of employee skills (both field force and back-office) through training and FINANCIAL STATEMENTS
Equal treatment and opportunities for all Actual positive
professional development programmes, coaching and mentorship activities, and onboarding
Training and skills development impact
initiatives, leading to positive outcomes in terms of personal growth for employees
An equal pay promotes a fair and inclusive work environment that values all employees
Equal treatment and opportunities for all Actual positive
equally. This practice strengthens trust in the organization, enhances employee satisfaction
Gender equality and equal pay for work of equal value impact
and motivation, and contributes to a positive workplace culture.
Promoting a diverse and inclusive workplace lead to greater efficiency and sustainable
Equal treatment and opportunities for all
growth. Ensuring gender equality, and the employment and full inclusion of persons with
Employment and inclusion of persons with disabilities; Actual positive
disabilities drives innovation, and improves employee satisfaction. Implementing measures
Measures against violence and harassment in the impact
against violence and harassment creates a safer and more respectful environment,
workplace; Diversity
enhancing employee engagement and minimizing risks.
Slow career progression, coupled with inadequate compensation and poor management
Working conditions Potential negative
STATEMENT
of work-life balance and working hours, can lead to decreased employee satisfaction and
Working time; Adequate wages; Work-life balance impact
motivation.
Welfare and well-being programmes—such as parental support and caregiver services—
Working conditions Actual positive
promote effective time management and work-life balance, contributing to increased
CONSOLIDATED SUSTAINABILITY
Work-life balance impact
employee satisfaction.
Equal treatment and opportunities for all
Employment and inclusion of persons with disabilities; Potential discrimination against certain categories of employees in the workplace, Potential negative
Measures against violence and harassment in the psychological violence, and/or unequal treatment of these employees impact
workplace; Diversity
The fast business growth and the increasing organization complexity of Amplifon may
represent a challenge in identifying, attracting and retaining the talents requested for
conducting the business as well as in developing a talent pipeline for the succession plan
process.
REPORT
Working conditions
Risk
Secure Employment; Working time; Adequate wages
ON OPERATIONS
Qualitative anticipated financial effects:
Evolution of external environment and increasing organization complexity potentially
leading to costs for attracting, retaining and developing skilled talents to ensure a sustained
business growth.
Amplifon could rely on its positive reputation and perception as an inclusive and
sustainability-driven organization that is also proactive in the promotion of a diverse and
inclusive environment, to improve talent attraction and retention.
Equal treatment and opportunities for all
Employment and inclusion of persons with disabilities; Opportunity
Qualitative anticipated financial effects:
Diversity
Initiatives to foster a strong and positive workplace culture and to maintain the Company’s
“employer of choice” position as well as the promotion of a diverse and inclusive
environment potentially decreasing costs of attracting/retaining skilled resources.
AMPLIFON
41. It is specified that, at present, the Company has not identified any material impacts on its workforce resulting from transition plans aimed at reducing environmental impacts and achieving more sustainable and
AT A GLANCE
carbon-neutral operations. Furthermore, considering the nature of the Group’s business and its operations, no risks related to forced or compulsory labour have been detected. Within the process of identifying
material risks related to its own workforce, the relevant functions have not highlighted any risks associated with child labour; across both categories of the Company’s own workforce covered in this assessment, no
specific worker profiles (e.g., individuals with disabilities) have been identified as being particularly exposed to potential negative impacts identified by the Group.
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In relation to the impacts, risks and opportunities identified, Amplifon considers and positioning Amplifon as a fair employer while ensuring that well-being initiatives are
discloses in this report the related management approaches for all its workers. This recognised as a strategic lever within the Group’s policies. This is considered a key
approach reflects the specific activities carried out by the business and the absence factor in enhancing the Group’s ability to attract, retain, and engage top talent.
of impacts associated solely with specific situations or isolated incidents.
As a testament to this commitment, in 2025, Amplifon was certified as a “Top Employer
The Group’s HR strategy reflects both the rapid growth of the business and the 2026” for the fifth consecutive year across 20 countries: Germany, Italy, Spain, France,
commitment to further consolidating Amplifon’s global leadership in the hearing Portugal, the Netherlands, the United States of America, Canada, Panama, Colombia,
care market. These factors have enabled the development of a global HR strategy New Zealand, Belgium, Argentina, Chile, Ecuador, Australia, China, India, Singapore
that effectively responds to the challenges of an increasingly complex and dynamic and Switzerland (in the last four countries, certification was obtained for the first
landscape. By leveraging the professionalism and talent of all employees, this time this year), as well as four Regions (Europe, North America, Latin America and
strategy supports the achievement of business objectives. Asia Pacific). In addition, for the first time Amplifon achieved the Global Top Employer
Certification, a recognition granted to only 17 companies worldwide, becoming the
CONSOLIDATED
The Amplifon Group’s workforce of 20,979 in 2025 consists of 72% employees and first Italian Company and the first in the medical sector to reach this important
FINANCIAL STATEMENTS
28% non-employees: milestone.
Employees
The Group’s employees, amounting to 15,078 (72% of the total workforce), are
divided into back-office employees (workforce operating in Amplifon’s offices,
including Executives, Directors, Managers, and Professionals) and field force
(employees working in sales outlets across different territories, including Field
STATEMENT
Management, Hearing Care Professionals, Hearing Aids Specialists, Client
Advisors).
CONSOLIDATED SUSTAINABILITY
Non-Employees
Non-employees, totalling 5,901 (28% of the total workforce), carry out
complementary or support functions for employees, either in back-office roles
(e.g., BoD Members, Agency Workers, consultants, trainees, or interns) or within
the field force (typically Hearing Aids Specialists and Client Advisors).
REPORT
ON OPERATIONS
Amplifon ensures that all its employees operate in an ethical working environment
that fosters inclusivity, equity, and the protection of human rights. This is achieved
also through the implementation and communication of the Group’s Code of Ethics,
which guarantees that all activities are conducted in compliance with the law, in
a framework of fair competition, and in full respect of customer needs and the
legitimate interests of employees, shareholders, business and financial partners,
and the communities in which the Group operates. Furthermore, in order to foster
well-being and employee satisfaction, the Group offers a personalised well-being
programme, tailored to the regulatory requirements and best market practices in
each of the countries where it operates. This programme is continuously improved
AMPLIFON
AT A GLANCE
each year to ensure alignment with local and international compliance requirements,
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ANNUAL REPORT 2025
MANAGEMENT OF IMPACTS, RISKS,
AND OPPORTUNITIES CONCERNING
THE GROUP’S WORKFORCE
[S1-1] POLICIES RELATED TO OWN WORKFORCE
CONSOLIDATED
In 2025, the Group formalised its commitment to Human Rights by publishing its policy 1. Cultural Background
FINANCIAL STATEMENTS
on the subject. The Human Rights Policy was drafted in line with the principles of the Amplifon places great value on bringing together individuals with diverse
UN Global Compact, the Universal Declaration of Human Rights and in compliance cultures, backgrounds, ethnicities, languages, religions, and nationalities, as
with the International Labour Organization (ILO) conventions on fundamental this diversity fosters innovation, accelerates growth, and enhances decision-
Human Rights, and sets out the Group’s commitment to respect fundamental making capabilities.
human rights and workers’ rights in all the countries in which it operates, both in its
business activities and in its relationships with third parties, condemning all forms
of forced, compulsory and child labour and paying attention to labour rights aspects 2. Gender
(please refer to the paragraph “Policies, actions, metrics and targets” in the chapter Amplifon believes in gender equality and promotes principles and actions
“General disclosures (ESRS 2)” for further information). Amplifon’s commitment to aimed at improving equal opportunities, eliminating any potential barriers,
STATEMENT
promoting respect for workers’ rights and ensuring dignified, respectful, and safe including those related to sexual orientation, gender identity, and work-life
working conditions is explicitly outlined also in its Sustainability Policy. Additionally, balance.
Amplifon takes a proactive approach to engaging its stakeholders, particularly its
CONSOLIDATED SUSTAINABILITY
own workforce, to identify and address any potential or actual impacts on human
rights. The Company is committed to monitoring negative human rights impacts, 3. Populations And Ethnicities
both current and potential, and implementing corrective measures where necessary Amplifon is committed to identifying and combating all forms of racism to
to prevent and/or remediate such impacts. The Group’s Whistleblowing System create a better future for future generations. All populations and ethnicities
also allows for the reporting of aspects covered within the Group’s Code of Ethics, are welcome and protected in Amplifon.
including human rights, thus ensuring a secure and confidential channel for reporting
any violations or concerns regarding the protection of the fundamental rights of its
workforce by every person in the Group. 4. Disability
REPORT
Amplifon is committed to promoting disability inclusion and constantly strives
ON OPERATIONS
In line with the contents of the Code of Ethics and the Sustainability Policy, in 2022 to make the workplace safe and inclusive for everyone.
the global DEIB (Diversity, Equity, Inclusion, Belonging) Policy was formalised and
approved; please refer to the paragraph “Policies, actions, metrics and targets” in the
chapter “General disclosures (ESRS 2)” for more information), which consolidates the 5. Age
importance Amplifon attributes to an impartial, fair and inclusive work environment. Amplifon fosters an inclusive work environment, embracing the presence
With the aim of valuing human differences, the policy covers, among others, the of five generations and recognising the benefits of diverse values and
following aspects: experiences. Amplifon’s mission is to ensure that in the Company employees
of all ages feel valued.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
To ensure a consistent commitment at every organisational level, the policy outlines To ensure the effective implementation of the Policy across business processes,
specific actions regarding: Amplifon has developed a DEIB Action Plan, outlining current and future initiatives
that will enable the Company to translate the four pillars of the policy into concrete
• developing a work environment rooted in diversity, fostering a tolerant, flexible, actions.
and collaborative culture that adapts to the evolving needs of professional
contexts; Furthermore, such policy is implemented in daily operations through specific
• emphasising equity as fairness and justice, acknowledging that not all individuals procedures aimed at preventing, reducing, and addressing discrimination while
are equal due to historical or systemic biases. Amplifon strongly believes in actively promoting diversity and inclusion, particularly in the following areas:
encouraging people to develop their unique talents and express their full potential,
welcoming anyone who can bring tangible value to the organisation and ensuring • Selection: Amplifon assesses a diverse pool of candidates in terms of gender and
equal opportunities for all employees; age, ensuring a selection process focused on leadership, business, and technical
• creating a workspace where everyone feels included, safe, and free to embrace skills, conducted in a clear, transparent, evidence-based manner, free from any
CONSOLIDATED
their unique ideas and habits, feeling empowered and motivated. This commitment discriminatory criteria. All stakeholders involved in the selection process receive
FINANCIAL STATEMENTS
also extends to fostering the inclusion of people with disabilities. In this regard, the training to ensure a bias-free evaluation, and all recruitment materials (e.g., job
Group is committed to providing access to training and development initiatives to descriptions) avoid any mention of personal characteristics or preferences, adhering
support and enhance the careers and personal growth of all its people; to the principle of non-discrimination.
• fostering a culture of belonging that enables everyone to be themselves, express • Training: Amplifon promotes training and development programmes designed
themselves freely, and be creative and innovative, unlocking their full potential. to connect individuals with different experiences, backgrounds, functions, and
Our commitment translates into creating a workplace free from discrimination countries, allowing each employee to broaden their knowledge continuously and
and harassment, where all employees can voice their opinions and report achieve professional growth solely based on merit. Through dedicated training
inappropriate behaviour. programs (both digital and non-digital), available to employees, the Group promotes
specific content to enhance diversity, encourage inclusive (bias-free) behaviours,
STATEMENT
communicate effectively across different cultures within the Group, and encourage
intergenerational work and teams composed of different nationalities (e.g., the
Managing across Cultures training). Furthermore, the Group strongly believes
CONSOLIDATED SUSTAINABILITY
in global internal mobility as a catalyst for personal and professional growth. To
facilitate movement within the Group, Amplifon implemented a competitive Global
Mobility Policy.
• Performance evaluation and compensation: individual performance
assessments are based on a globally standardised framework of objectives and
behaviours, without any geographical or gender-based distinctions. Additionally,
equity principles embedded in the Group’s Remuneration Policy ensure full ethical
integrity and fairness in the performance and compensation review process.
REPORT
During the definition of individual annual objectives, the Group encourages
ON OPERATIONS
employees and managers to reflect on personal talents and strengths, ensuring
that the process is conducted free from bias, as is the case in the Talent Review
process.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
• Delivery of an interactive training programme for Back Office Managers
worldwide on diversity and unconscious bias management: promoting
awareness of diversity and unconscious bias, with the aim of improving team
management and raising participants’ awareness of diversity and unconscious
bias matters, thereby helping to create an inclusive and sustainable working
environment. The training was delivered in 21 countries, with the aim of covering
the entire Group in 2026.
• Online training on sustainability and diversity: three online courses on
Sustainability and Diversity were assigned via the Ampli-Academy platform to
the entire global back office population. The training sessions aimed to increase
awareness of the environmental impact of work activities and promote an inclusive,
discrimination-free workplace. The courses covered topics such as energy efficiency,
CONSOLIDATED
waste reduction, water resource consumption, and workplace discrimination and
FINANCIAL STATEMENTS
harassment. It should also be noted that all Amplifon employees receive general
training on the Supplier Code of Conduct, while all employees in the Procurement
and Supply Chain team, including buyers, receive specific and detailed training on
its operation and application; lastly, employees in the above function whose role
requires it received, during 2025, dedicated training on the EcoVadis platform,
focusing on topics such as due diligence and GHG accounting. The aim of the training
is to increase awareness and knowledge of these topics and to create a sustainable
and inclusive working environment that respects the different cultural contexts
present within the Company. This initiative supports the target of delivering two
STATEMENT
hours of training per capita for the back office workforce. The scope of application
includes all direct employees within the back office area.
CONSOLIDATED SUSTAINABILITY
Amplifon’s Code of Ethics defines guidelines applicable to all employees and third
parties acting on behalf of the Group, ensuring the maintenance of a safe and healthy
work environment and encouraging active participation in risk prevention and health
and safety protection for themselves, colleagues, and third parties. Given the nature
of the Group’s activities and the tools and procedures in place to comply with local
and regional regulations, the business presents a low level of occupational injury
risk. Nevertheless, specific organisational models are in place in the countries where
the Group operates to comply with local safety regulations and standards.
REPORT
ON OPERATIONS
In 2025, the Group obtained the Gender Equality Certification from the Winning
Women Institute for the fourth time for Amplifon S.p.A. and Amplifon Italia S.p.A..
As the first certification of its kind in Italy, based on the Dynamic Model Gender
Rating methodology, it recognises the long-term commitment of Italian companies to
valuing and fostering diversity – two fundamental principles of Amplifon’s philosophy
in promoting equal opportunities across all aspects of employment. The Gender
Equality Certification particularly acknowledged the tangible results achieved by the
Group over the past four years in the framework of the “People Empowerment” pillar
of the Sustainability Plan, which embraces diversity as a driver of enrichment and a
key lever for corporate performance.
AMPLIFON
AT A GLANCE
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[S1-2] PROCESSES FOR ENGAGING WITH OWN WORKFORCE AND [S1-3] PROCESSES TO REMEDIATE NEGATIVE IMPACTS AND CHANNELS
WORKERS’ REPRESENTATIVES ABOUT IMPACTS FOR OWN WORKFORCE TO RAISE CONCERNS
As part of its commitment to stakeholder engagement, Amplifon employs various Amplifon’s operations are based on the principles of legality, fairness, honesty,
channels to interact directly with its employees, also engaging with trade union integrity, equity, transparency, and efficiency, adopting internal policies and
representatives, who play a central role in advocating for workers’ needs and operational processes aimed at preventing negative impacts on the well-being
concerns. The following activities are aimed at identifying, managing, and addressing and safety of its workforce. Amplifon employees and those working on behalf
any impacts that the Group may have on its employees. Employee engagement of the Company are encouraged to report any concerns or complaints regarding
activities, which can range from formal consultations to informal meetings, ensure harassment, alleged illegal behaviour, or other topics, directly to their manager or
that every individual within the Group has the opportunity to express their opinions. through the Group’s independent Whistleblowing mechanism. This tool defines
Among the most representative engagement initiatives are: the rules and communication channels for reporting, ensuring confidentiality,
any violations, suspected violations, or non-compliance with the Code of Ethics,
CONSOLIDATED
• Double Materiality: the 2025 update was carried out through dedicated discussions Anti-Corruption Policy, internal policies and procedures, including Model 231, and
FINANCIAL STATEMENTS
with the Group’s main internal stakeholders, representing the relevant functional applicable laws and regulations. It should be noted that the Whistleblowing channel
areas. For further details regarding update frequency and implementation can also be accessed anonymously and operates through a digital platform, which is
responsibilities, please refer to section “The Group’s double materiality” in “General powered by proprietary third-party software. This platform enables simple, secure,
disclosures (ESRS 2)” chapter”. and confidential reporting, while also allowing for confidential follow-ups between
• “Your Voice”: a global survey conducted every two years and dedicated to all the whistleblower and the investigating party, should further clarification be needed.
employees of the Group, aimed at developing targeted action plans based on the In this regard, please refer to the paragraph “Management of impacts, risks, and
results obtained. The survey explores topics such as satisfaction and happiness in opportunities concerning the Group’s governance” in the chapter “Governance
the workplace, employees’ sense of purpose in their work, and their level of stress. Information (ESRS G1)” for further details. The Company ensures that all employees
The Human Resource function, coordinated by the Chief Human Resources Officer, are aware of these tools and how to access them, through training sessions provided
STATEMENT
is responsible for implementation. For further details on results, engagement during the onboarding process, as well as periodic company-wide communications.
activities, and their effectiveness, refer to section “Sustainability governance” in The Company does not operate any additional specific channels for its own workforce.
“General disclosures (ESRS 2)” chapter.
CONSOLIDATED SUSTAINABILITY
• Whistleblowing Reporting Mechanism: a process that allows all Group employees
to confidentially and securely report any violations of the Code of Ethics, laws,
regulations, internal policies, and procedures. For further information, please refer
to section “Policies, actions, metrics and targets” of the “General disclosures (ESRS
2)” chapter.
• Interactions with trade union representatives: Amplifon establishes contractual
conditions directly with its employees in line with local best practices. Where
applicable, collective labour agreements or equivalent contracts are applied.
REPORT
Collective bargaining agreements or equivalents cover all employees in countries
ON OPERATIONS
where mandated by local regulations or partially, depending on local legal
frameworks and specific contractual provisions. In 2025, 4,986 employees were
covered by collective bargaining agreements, representing 33.1% of the total
workforce.
AMPLIFON
AT A GLANCE
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• Amp Up Your Health & Vitality, focused on services supporting physical and mental
ACTIONS, METRICS AND TARGETS wellbeing and a healthy lifestyle;
• Amp Up Your Protection & Care, aimed at future protection and care services for
[S1-4] TAKING ACTION ON MATERIAL IMPACTS AND APPROACHES employees and their families;
TO MITIGATING MATERIAL RISKS AND PURSUING MATERIAL • Amp Up Your Everyday Perks, offering practical solutions and benefits to simplify
OPPORTUNITIES RELATED TO OWN WORKFORCE, AND EFFECTIVENESS everyday life.
OF THOSE ACTIONS
Pay transparency and equity – Activities continued to define a global strategy and
[S1-5] TARGETS RELATED TO MANAGING MATERIAL NEGATIVEE action plan aimed at aligning with the objectives of the new EU Pay Transparency
IMPACTS, ADVANCING POSITIVE IMPACTS, AND MANAGING MATERIAL Directive, in preparation for its future entry into force, adapting them to the
RISKS AND OPPORTUNITIES specificities of non-European countries where local regulations are already in place.
Amplifon continues to pursue initiatives aimed at identifying the areas impacted by
CONSOLIDATED
The Group is continuously committed to addressing potential negative impacts, the regulation, engaging and raising awareness among internal stakeholders, and
FINANCIAL STATEMENTS
enhancing positive impacts and managing risks concerning its own workforce. To this planning targeted actions to strengthen the required competencies. The Group’s
end, the Group has developed targeted actions, setting specific objectives, metrics, strategy is aimed at ensuring pay equity and transparency at all organisational levels.
and targets, and allocating appropriate resources. The management of workforce-
related matters involves various corporate functions, particularly the Human In particular, during 2025, the Group initiated the implementation of an automated
Resources department, which, in synergy with the relevant functions, collaborates Pay Equity Tool. A structured methodology was defined to support the use of the
to continuously monitor and improve the working environment, promote training, tool, and data collection and analysis activities were carried out. At the same time,
enhance talent development, and protect employees’ rights. The following sections the tool was customised to ensure an approach consistent with global analytical
outline the key actions undertaken, along with the related measurement metrics and requirements and with the specificities of individual countries.
objectives, where applicable.
STATEMENT
WORKING CONDITIONS
CONSOLIDATED SUSTAINABILITY
Group Benefit strategy (Be Well) – During the year, the development of a
common strategy for the entire Group continued, aimed at ensuring a consistent
and competitive employee benefits offering across the various geographical areas
in which Amplifon operates. The initiative integrates the benefits offered by the
Group as a strategic lever within the Total Reward Strategy, enhancing employee
motivation, satisfaction, and organisational well-being. The project was launched
in 2025, primarily involving direct back-office employees of Italian offices. During
REPORT
the year, the Be Well programme was implemented, with the aim of transforming
ON OPERATIONS
the concept of welfare into a broader notion of wellbeing, going beyond the mere
provision of benefits and becoming a genuine 360-degree support opportunity for
the lives of our people.
Accordingly, the offering was enhanced with services designed to address every type
of need, structured around four strategic pillars:
• Amp Up Your Belonging & Growth, encompassing initiatives dedicated to promoting an
inclusive corporate culture, professional growth opportunities and skills development;
AMPLIFON
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ANNUAL REPORT 2025
During the same period, a review of job mapping was launched, aimed at updating
and refining the existing banding model. Finally, the datasets required for public EQUAL TREATMENT
reporting were prepared, particularly in view of the requirements set out under the
CSRD Directive and disclosed in the Group’s Report on the Remuneration Policy and AND OPPORTUNITIES FOR ALL
compensation paid.
Performance Development Review (PDR):
As a continuation of this process, the activities planned between 2025 and 2026 were
focused on defining a strategic plan to prepare the Group for the entry into force • Annual performance evaluation process for back office and Field Management
of the above-mentioned Directive. This plan included an assessment of the global personnel (Area Managers, Regional Managers, Training Managers, and Field
regulatory framework and compliance requirements in the countries in which the Trainers) to monitor individual performance and promote behaviours aligned
Group operates, with the aim of identifying the current state of play and the main with the Group’s leadership model across six dimensions. Strategic Thinking,
areas for intervention. Based on this analysis, a mitigation and strategic integration Driving Success, Outstanding Execution, Building Relationships, People
CONSOLIDATED
plan was developed to address the quantitative and qualitative gaps identified, which Champion and Pioneering Change. This process is therefore distinguished by its
FINANCIAL STATEMENTS
will be further enhanced and customised once the Directive has been transposed multidimensional approach, which assesses not only the achievement of annual
into national legislation in each country. In parallel, a review of internal policies was targets (both corporate and individual), but also alignment with the values and
initiated to ensure their full alignment with the Directive’s requirements, as well as behaviours demonstrated by employees in attaining them. To support employees
the drafting of new policies where necessary. in understanding the process and the tools available for their professional
development, regular training sessions are organised for the involved personnel.
The activities also included the enhancement of the salary review process through These sessions aim to equip Directors and Managers with a clear understanding
the introduction of guidelines aimed at ensuring fair and consistent remuneration of their role in fostering the professional growth of their teams, while also
review practices, together with an action plan to address the main deviation areas empowering Professionals with a strong awareness of their role in shaping their
identified. To support this process, a monitoring and progress measurement system own development path within Amplifon. At a Group level, in 2025, 93.9% of
STATEMENT
based on specific key performance indicators was developed. employees were included in the performance evaluation process, excluding only
those who, due to specific circumstances, could not take part (e.g., employees on
The actions are scheduled for completion during the two-year period 2026-2027. long-term maternity/paternity leave or extended leave, employees under study-
CONSOLIDATED SUSTAINABILITY
This initiative aligns with the Plan’s objective of promoting equal opportunities at all work contracts with different evaluation mechanisms). This initiative is aligned
corporate levels. with the Plan’s objective of ensuring a robust succession pipeline for key roles.
Women Winning Institute - For the fourth consecutive year, Amplifon has confirmed
its excellence in gender equality with regard to its subsidiaries Amplifon Italia S.p.A.
and Amplifon S.p.A., once again obtaining the Winning Women Institute certification,
a recognition that attests to the Company’s ongoing commitment to promoting a
46%
29%
truly inclusive culture and a fair working environment, focused on enhancing female
REPORT
talent in all its forms. The renewal of the certification reflects the tangible results
> PERCENTAGE OF TALENTS & HIGH
> PERCENTAGE OF TALENTS & HIGH ON OPERATIONS
achieved across four key pillars: women’s professional development, pay equity,
PERFORMERS PER YEAR IN THE
PERFORMERS PER YEAR IN THE FIELD
diversity and inclusion policies, and maternity protection. BACK-OFFICE POPULATION
FORCE POPULATION ACCORDING TO
THE NEW ASSESSMENT SYSTEM
AMPLIFON
AT A GLANCE
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• For the clinic workforce (Hearing Care Professionals, Client Advisors, and other Training activities - The Group promotes training and development programmes
clinic personnel), the Group has developed a performance monitoring system, designed to connect individuals with different experiences, backgrounds, functions,
launched in 2023. By tracking clinic visits, target achievements, and individual and countries, allowing each employee to broaden their knowledge continuously and
qualitative assessments for each role, this process ensures alignment with the achieve professional growth solely based on merit. Among the numerous training
Group’s business performance. The new approach has enhanced efficiency and activities provided during 2025, which can be quantified at a cost of more than EUR
automation for those subject to the evaluation as well as for Area Managers, who 11 million, as reported in Note 31 “Operating Costs” within the Consolidated Financial
are responsible for conducting the reviews. From a technological perspective, Statements, the main types are listed below.
the new system has been integrated into the existing digital platform used for
business monitoring, allowing Area Managers to access a single entry-point for Training offer for back office employees: training offering for back-office
the majority of their tasks. The process is currently active in 13 countries and employees, including the “Coursera 4 Work” programme, which provides access to
will be progressively extended to the other Group countries in line with the over 80 courses, in addition to Amplifon’s internal training and courses delivered by
technological roll-out roadmap. external partners such as LinkedIn Learning and Coursera, for a total of more than
CONSOLIDATED
35,000 courses available. This initiative aims to enhance both functional and cross-
FINANCIAL STATEMENTS
Your Voice - A global survey conducted every two years and open to all employees of disciplinary skills among back office employees, ultimately contributing to improved
the Group, aimed at developing targeted action plans based on the results obtained. individual and team performance. Support for skills development essential for
The latest edition was conducted in November 2025 and involved approximately sustainable business growth, in line with the target of 24 hours of training per back
13,300 employees (excluding Egypt, Israel and the acquisition of Kind Aparaty office employee (including at least two hours on sustainability and DEIB) throughout
Słuchowe in Poland completed during 2025). The survey structure was differentiated the year.
between back office and field force populations in order to enhance the relevance
of the questions for each target group. In this edition, participation reached an
86% response rate, collecting approximately 11,350 responses and around 28,000
qualitative comments. 89% of Group employees provided a positive opinion of the
STATEMENT
Company, maintaining a consistently strong result broadly in line with the 2023
3.1 3.4 5.3
edition. During 2026/2027, countries will be required to define and implement
action plans, based on the feedback received in the survey, aimed at addressing the > AVERAGE NUMBER OF > AVERAGE NUMBER > AVERAGE NUMBER OF
CONSOLIDATED SUSTAINABILITY
DAYS OF TRAINING PER OF HOURS OF TRAINING DAYS PER
main areas for improvement identified. The engagement survey includes specific
BACK-OFFICE EMPLOYEE SUSTAINABILITY FIELD FORCE EMPLOYEE
questions such as “My team/workgroup has a culture in which employees appreciate
42
PER YEAR TRAINING PER BACK- PER YEAR
the differences that people bring to the workplace”, “Amplifon does a good job of
OFFICE EMPLOYEE PER
communicating with employees” and “I am treated with respect and dignity”. These
YEAR
enable monitoring and deeper understanding of employee perspectives, particularly
for those more vulnerable to workplace impacts or marginalisation. The next survey
is scheduled for November 2027.
REPORT
Additionally, in 2025, Amplifon expanded its Listening Strategy by launching
ON OPERATIONS
offboarding surveys in additional countries, sent to employees who voluntarily leave
the Company. This initiative aims to maximise employee feedback throughout their
career with Amplifon, supporting continuous improvement and understanding of
the external job market.
AMPLIFON
AT A GLANCE
42.Including non-employee field force, excluding franchisees.
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ANNUAL REPORT 2025
• Inspire Growth Program – The Global Mentoring Experience – In 2025, Amplifon
launched the Inspire Growth Program, a fully revamped global mentoring initiative
designed to develop the soft skills of the Company’s future leaders. The new
format offers an international, merit-based development experience aimed at
high-potential talent within the Back Office organisation. The first renewed edition,
running from January to December 2025, involved 20 mentor–mentee pairs
from different functions and geographical areas, with varying levels of seniority
(mentees were selected among specialists and managers, while mentors were
selected among managers and directors). At the beginning of the programme,
participants were assigned dedicated e-training paths designed to support both
mentors and mentees in fulfilling their roles and maximising the value of the
mentoring experience. Throughout the year, quarterly touchpoints and a mid-
CONSOLIDATED
term review with the Global HR function ensured continuous dialogue, progress
FINANCIAL STATEMENTS
monitoring and alignment on development objectives. The programme achieved
an overall satisfaction rate of 4.6/5, with 67% of participants rating the experience
as excellent (5/5). The 2026 edition was launched in January, further expanding
this global community of leaders and involving an additional 21 mentor–mentee
pairs.
• Digital Amplifon Global Onboarding (DaGO) – The DaGO Program is a three-day
virtual initiative designed to foster the integration of new employees into Amplifon’s
global culture. Managed by the Global CoE Talent Team, the programme aims to
strengthen connections, collaboration and a shared understanding of corporate
STATEMENT
values among new joiners within the Back Office organisation. The programme
was delivered in two editions: the Pacific Edition in May 2025 and the Atlantic/
EMEA Edition in June 2025, each featuring 12 speakers. Over the course of the
CONSOLIDATED SUSTAINABILITY
year, a total of 222 employees participated, gaining the opportunity to engage with
colleagues from different areas, expand their network and build a solid foundation
for their professional journey at Amplifon. Through DaGO, Amplifon reaffirms its
commitment to employee engagement, cultural alignment and the creation of a
cohesive and motivated global workforce.
Leadership training and development programs - In 2025, the offering of the
existing Leadership Programs was updated, aligned with the Group’s transformation
REPORT
journey, HR processes, the Leadership Model and the Amplifon Employee Experience.
ON OPERATIONS
The following training and development programmes have taken place, also in
collaboration with leading partners:
• Lead the Way: in partnership with ESADE Business School, aimed at developing
and strengthening the strategic skills of the Group’s Directors.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
• BE Leader: in partnership with ESADE Business School, aimed at accelerating the • Career Compass – In place across the Group since 2023, this employee development
development of managers who will take on a “People Leader” role in the near future. tool is designed to guide employees through their career journey at Amplifon. The
• BE Manager: delivered locally based on a global project, designed to create a shared “Compass” is completed with the support of the direct manager, enabling employees
pathway for Amplifon’s managerial population, not only to support the development to identify potential next career steps and plan development actions accordingly.
of managerial competencies, but also to build a shared culture and reinforce the The Career Compass is structured around three main elements – career progression,
High Performing Team approach, helping managers in developing their teams. development plans and willingness to internal mobility – providing a clear and
• RIDE the Change: dedicated to young back office talents, this programme enhances structured framework for growth within the Group. During 2025, the tool was
digital skills to drive a culture of change and innovation. further enhanced with the introduction of new features dedicated to tracking skills
• Leadership Model Competencies Webinars: a strategic initiative to disseminate and languages, synchronised with the employee’s LinkedIn profile. This evolution,
and strengthen leadership skills within Amplifon. The webinars are held on a initially piloted on a voluntary basis, will enable a more comprehensive recognition
bimonthly basis and are designed to be interactive and engaging, combining of individual competencies and support increasingly personalised development
discussions with global experts and gamification activities. Each session explores a pathways.
CONSOLIDATED
specific competency of the model, such as Pioneering Change or People Champion, • Gender pay gap reduction – In 2024, the Group started implementing a digital
FINANCIAL STATEMENTS
providing practical insights, case studies and tools to navigate change and lead salary review system across all the countries in which it operates, with the aim of
teams effectively. Moderated by the Global Talent Team, the webinars include Q&A ensuring global consistency and a merit-based approach grounded in individual
sessions with the speakers and conclude with concrete takeaways to apply what has performance. This process seeks to maintain a balance between internal equity
been learned in day-to-day professional activities. The objective is to build a global and external competitiveness, while also reinforcing employee retention and
community of curious, adaptable and collaboration-oriented leaders, fostering engagement. The initiative initially involved direct back-office employees, helping to
continuous development and the sharing of best practices. foster a fair, transparent and people-development-oriented working environment.
Professional development of the Field Force - To support the professional growth In 2025, the project continued to evolve, moving from a centralised approach to
of the Field workforce, the Global Retail Academy, AmpliWay, has expanded its training one extended to individual countries, with the aim of standardising and making
STATEMENT
offer, focusing on key skills for the Group’s sales force, delivering a total of 534,030 remuneration process management more efficient internationally. To date, excluding
hours of training to both direct and indirect field staff. This initiative has contributed to China, the entire Group back-office population has already been integrated into the
improving performance and enhancing the customer experience. The training offering new digital tool.
CONSOLIDATED SUSTAINABILITY
is structured around three key pillars: Onboarding, which develops fundamental skills
for the role at Amplifon; Performance, which supports the achievement of business A plan has also been envisaged for the progressive roll-out to the field population,
objectives; Change and Transformation, which focuses on change management and structured in three phases:
innovation within Company protocols. This skills development approach aligns with
the Group’s Sustainability Plan target of at least three days of training for field force • Phase 1: activation of pilot countries in Spain, Italy, Canada, the LATAM region
employees per year. countries excluding Argentina, and India.
• Phase 2: all countries in the EMEA Region, excluding Switzerland.
• AMPLI-TUNE- In 2025, the AMPLI-TUNE project was launched, an initiative dedicated • Phase 3: the remaining countries in which Amplifon operates.
REPORT
to strengthening audiological skills and enhancing the customer experience, in
ON OPERATIONS
line with a broader stream of initiatives focused on customer care and people The first step of the project concerns the digitalisation of salary governance and
development, promoting a culture of professional excellence and continuous incentive schemes, which are already fully operational and accessible to the countries’
improvement. Starting from the third quarter, a programme was launched to further leadership teams, marking a significant milestone towards integrated, merit-based
strengthen and develop core audiological competencies in a more structured way, and digitalised global human resources management.
with the objective of further enhancing standards of accuracy and quality in the
execution of tests and the fitting of hearing aids. The project therefore represents
a new approach to audiological training, aimed at strengthening people’s skills and
promoting the adoption of uniform operating standards, supporting the quality and
effectiveness of the service offered across all Group countries.
AMPLIFON
AT A GLANCE
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Global Employer Value Proposition (EVP) – In January 2025, the new “Employer
Value Proposition” was launched, aimed at strengthening Amplifon’s positioning as an
“employer of choice” in both the internal and external labour market. This initiative aims
to enhance brand perception and awareness among candidates for back office (junior
and senior) and front office (HCP and CA) positions, as well as improve talent retention
within the Group. The launch of the EVP and the related communication campaign
took place in the first quarter of 2025 and will also include further related initiatives in
2026. Creating a robust and high-quality talent pipeline for key roles within the Group
is a primary objective of this initiative, involving both external candidates and internal
talent on a global scale. A milestone further strengthened by the achievement of the
Global Top Employer certification, already obtained by the Group during 2025.
CONSOLIDATED
Women’s Empowerment Principles – Since early 2022, the Group has adhered to
FINANCIAL STATEMENTS
the Women’s Empowerment Principles (WEPs) established by UN Women and the UN
Global Compact. These principles guide organisations in promoting gender equality
and women’s empowerment in the workplace, market, and community. In line with
international labour and human rights standards, the WEPs acknowledge the role and
responsibility of businesses in advancing gender equality and women’s empowerment.
Valore D – Since July 2022, Amplifon S.p.A. has been a member of Valore D, the first
association of companies in Italy (with over 350 members) dedicated to gender balance
and fostering an inclusive corporate culture. Alongside other companies driving
STATEMENT
workplace inclusivity, Valore D promotes change based on the belief that “diversity is
strength”, not only in terms of equality and fairness but also for economic and social
growth. Thanks to this membership, in 2025 training experiences (seminars, skill labs
CONSOLIDATED SUSTAINABILITY
and mentoring programmes) were delivered to 22 employees of Amplifon Italia S.p.A.
and Amplifon S.p.A.
REPORT
ON OPERATIONS
53% 26%
> PERCENTAGE OF FEMALE > PERCENTAGE OF FEMALE
EMPLOYEES IN THE GLOBAL BACK EMPLOYEES IN THE GLOBAL
OFFICE POPULATION LEADERSHIP POPULATION
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
EMPLOYEES BY PROFESSIONAL CATEGORY AND GENDER
CHARACTERISTICS (FIELD FORCE)
2024 2025
no. % no. %
OF AMPLIFON’S EMPLOYEES
HCP professionals (qualified
6,854 54.2% 6,991 55.4%
by law/certified)
Male 1,879 27.4% 1,918 27.4%
[S1-6] CHARACTERISTICS OF THE UNDERTAKING’S EMPLOYEES
Female 4,966 72.5% 5,070 72.5%
The following tables provide a quantitative breakdown of Amplifon’s workforce. The
Other 1 0.0% 0 0.0%
information presented includes the number of employees broken down by gender,
8 0.1% 3 0.1%
Not reported
professional category, geographical area, contract type, and the number of contracts
HCP professionals
43 CONSOLIDATED
terminated as of 31/12/2025. At the end of 2025, Amplifon had 15,078 employees , a 537 4.2% 481 3.8%
(apprentices or equivalents)
FINANCIAL STATEMENTS
slight increase compared to 2024; for further information, please refer to the chapter
198 36.9% 194 40.3%
Male
“Economic and Financial Results” of the Report on Operations as of 31 December
Female 332 61.8% 286 59.5%
2025. In fact, in 2025, Amplifon’s employee turnover rate stood at 23.2% (equivalent
to 3,494 employees), with 22.8% for men and 23.3% for women. Women account for
Other - 0.0% - 0.0%
more than 73% of the total workforce (specifically over 77% of the field force and
Not reported 7 1.3% 1 0.2%
more than 53% of the back office) and 46.6% of all managerial positions. Additionally,
Client advisor and other
44
almost half of the workforce is employed in STEM roles, and among them, more 4,531 35.8% 4,420 35.0%
clinic personnel
than 70% are women.
Male 423 9.3% 400 9.0%
Female 4,094 90.4% 4,015 90.8%
STATEMENT
Other 1 0.0% 4 0.1%
EMPLOYEES BY GENDER
13 0.3% 1 0.1%
Not reported
CONSOLIDATED SUSTAINABILITY
2024 2025
Field management 720 5.7% 737 6.0%
no. % no. %
Male 340 47.2% 346 47.0%
Male 3,976 26.4% 4,000 26.5%
Female 380 52.8% 391 53.0%
Female 11,061 73.4% 11,069 73.3%
Other - 0.0% - 0%
Other 2 0.01% 4 0.1%
Not reported - 0.0% - 0%
31 0.2% 5 0.1%
Not reported 12,642 83.9% 12,629 83.8%
Total Field force REPORT
15,070 100% 15,078 100% ON OPERATIONS
Total Group
of which male 2,840 22.5% 2,858 22.6%
of which female 9,772 77.3% 9,762 77.2%
of which others 2 0.0% 4 0.1%
of which not reported 28 0.2% 5 0.1%
43.Consistent with Note 31 “Operating Costs” in the Consolidated Financial Statements and Related Notes.
AMPLIFON
AT A GLANCE
44.STEM (Science, Technology, Engineering, Mathematics) roles at Amplifon include scientific, technological, engineering, and mathematical positions across various functions such as IT, digital, finance, medical, and
other related departments.
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ANNUAL REPORT 2025
EMPLOYEES BY PROFESSIONAL CATEGORY AND GENDER EMPLOYEES BY GEOGRAPHICAL AREA
(BACK OFFICE)
2024 2025
2024 2025
UoM
no. % no. %
Executives 14 0.6% 13 0.5% EMEA no. 8,499 8,595
Male 13 92.9% 13 100.0% AMERICA no. 2,449 2,469
1 7.1% - 0.0% APAC no. 3,761 3,639
Female
no. 361 375
Other - 0.0% - 0.0% CORPORATE
no. 15,070 15,078
Not reported - 0.0% - 0.0% Total Group
Directors 240 9.9% 248 10.0%
CONSOLIDATED
Male 181 75.4% 179 72.0%
FINANCIAL STATEMENTS
Female 59 24.6% 69 28.0%
- 0.0% - 0.0%
Other
Not reported - 0.0% - 0.0%
Managers 491 20.2% 490 20.0%
Male 248 50.5% 256 52.0%
Female 243 49.5% 234 48.0%
Other - 0.0% - 0.0%
STATEMENT
- 0.0% - 0.0%
Not reported
Professionals 1,683 69.3% 1,698 69.5%
CONSOLIDATED SUSTAINABILITY
Male 694 41.2% 694 41.0%
Female 986 58.6% 1,004 59.0%
Other - 0.0% - 0.0%
Not reported 3 0.2% - 0.0%
2,428 16.1% 2,449 16.0%
Total back office
of which male 1,136 46.8% 1,142 47.0%
REPORT
of which female 1,289 53.1% 1,307 53.0%
ON OPERATIONS
of which others - 0.0% - 0.0%
of which not reported 3 0.1% - 0.0%
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
EMPLOYEES BY GEOGRAPHICAL AREA AND GENDER
2024 2025
UoM Male Female Other Not reported Total Group Male Female Other Not reported Total Group
EMEA no. 2,297 6,179 1 22 8,499 2,356 6,237 1 1 8,595
Italy 181 257 - - 438 193 261 0 0 454
Spain 422 1596 - - 2,018 423 1541 0 0 1,964
France 373 1243 - 3 1,619 381 1253 0 0 1,634
Germany 625 1319 1 4 1,949 649 1277 1 1 1,928
Netherlands 272 374 - - 646 270 376 0 0 646
CONSOLIDATED
Switzerland 87 231 - - 318 95 231 0 0 326
FINANCIAL STATEMENTS
Belgium 44 163 - - 207 46 161 0 0 207
United Kingdom 86 182 - - 268 84 175 0 0 259
Portugal 47 192 - - 239 43 196 0 0 239
Israel 26 137 - - 163 24 143 0 0 167
Hungary 20 178 - 12 210 21 182 0 0 203
Poland 18 208 - 3 229 40 345 0 0 385
Egypt 84 86 - - 170 78 82 0 0 160
EMEA Region 12 13 - - 25 9 14 0 0 23
STATEMENT
AMERICA no. 620 1,829 - - 2,449 623 1,846 - - 2,469
USA 328 820 - - 1,148 338 851 0 0 1,189
Canada 68 337 - - 405 66 326 0 0 392
CONSOLIDATED SUSTAINABILITY
Chile 30 150 - - 180 32 149 0 0 181
Argentina 15 143 - - 158 14 136 0 0 150
Colombia 24 91 - - 115 21 97 0 0 118
Ecuador 33 86 - - 119 30 97 0 0 127
Mexico 30 57 - - 87 29 46 0 0 75
Panama 3 5 - - 8 3 3 0 0 6
REPORT
Uruguay 15 70 - - 85 16 74 0 0 90
ON OPERATIONS
North America Region 60 63 123 57 59 0 0 116
Latin America Region 14 7 - - 21 17 8 0 0 25
APAC no. 846 2,905 1 9 3,761 798 2,834 3 4 3,639
Australia 394 1222 1 - 1,617 374 1209 2 1 1,586
New Zealand 82 460 - 9 551 79 451 1 3 534
India 309 191 - - 500 283 178 0 0 461
China 54 1026 - - 1,080 53 990 0 0 1,043
APAC Region 7 6 - 13 9 6 0 0 15
CORPORATE no. 213 148 - - 361 223 152 0 0 375
AMPLIFON
AT A GLANCE
Total Group no. 3,976 11,061 2 31 15,070 4,000 11,069 4 5 15,078
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ANNUAL REPORT 2025
EMPLOYEES BY CONTRACT TYPE, EMPLOYMENT TYPE EMPLOYEES BY CONTRACT TYPE, EMPLOYMENT TYPE
AND GENDER AND GEOGRAPHICAL AREA
2024 2025
UoM EMEA AMERICA APAC CORPORATE GROUP
no. % no. %
Number of employees 15,070 100.0% 15,078 100% 2024
Male 3,976 26.4% 4,000 26.5% Number of employees no. 8,499 2,449 3,761 361 15,070
7,708 2,436 2,691 360 13,195
Female 11,061 73.4% 11,069 73.3% Permanent contract NO.
Temporary contract NO. 791 13 1,070 1 1,875
Other 2 0.0% 4 0.1%
31 0.2% 5 0.1% Flexible working time NO. - - - - -
Not reported
Permanent contract 13,195 87.6% 13,052 86.6% Full-time NO. 5,697 2,268 3,281 357 11,603
2,802 181 480 4 3,467
Male 3,665 27.8% 3,659 28.0% Part-time NO. CONSOLIDATED
FINANCIAL STATEMENTS
2025
Female 9,502 72.0% 9,385 71.8%
1 0.0% 4 0.1% Number of employees NO. 8,595 2,469 3,639 375 15,078
Other
Not reported 27 0.2% 4 0.1% Permanent contract NO. 7,654 2,459 2,566 373 13,052
941 10 1,073 2 2,026
Temporary contract 1,875 12.4% 2,026 13.4% Temporary contract NO.
Flexible working time NO. - - - - -
Male 311 16.6% 341 16.8%
1,559 83.1% 1,684 83.1% Full-time NO. 5,930 2,298 3,192 372 11,792
Female
Other 1 0.1% 0 0.0% Part-time NO. 2,665 171 447 3 3,286
Not reported 4 0.2% 1 0.1%
STATEMENT
Flexible working time 0 0.0% 0 0.0%
- - - -
Male
Female - - - -
CONSOLIDATED SUSTAINABILITY
Other - - - -
Not reported - - - -
11,603 77.0% 11,792 78.2%
Full-time
Male 3,502 30.2% 3,505 29.6%
Female 8,073 69.6% 8,280 70.2%
Other 2 0.0% 3 0.1%
REPORT
26 0.2% 4 0.1%
Not reported
ON OPERATIONS
Part-time 3,467 23.0% 3,286 21.8%
Male 474 13.7% 495 15.1%
Female 2,988 86.2% 2,789 84.9%
- 0.0% 1 0.0%
Other
Not reported 5 0.1% 1 0.0%
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
EMPLOYEES BY PROFESSIONAL CATEGORY [S1-7] CHARACTERISTICS OF NON-EMPLOYEE WORKERS IN THE
AND GEOGRAPHICAL AREA UNDERTAKING’S OWN WORKFORCE
UoM EMEA AMERICA APAC CORPORATE GROUP
The following table presents the total number of non-employee workers in Amplifon’s
own workforce. As of end of 2025, Amplifon had 5,901 non-employee workers, a slight
2024
increase compared to 2024. For further information, please refer to the paragraph
HCP professionals
no. 4,005 828 2,021 - 6,854
“Strategy in people management” in the chapter “Social Information (ESRS S)”.
(qualified by law/ertified)
HCP professionals
no. 385 149 3 - 537
(apprentices or quivalents)
TOTAL NUMBER OF NON-EMPLOYEES IN OWN WORKFORCE
Client advisor and other
no. 2,628 780 1,123 - 4,531
clinic personnel
Field management no. 442 115 163 - 720
UoM 2024 2025
CONSOLIDATED
Total Field force no. 7,460 1,872 3,310 - 12,642
FINANCIAL STATEMENTS
Total Group no. 5,856 5,901
Executives no. 1 1 1 11 14
85 52 41 62 240
Directors no.
Managers no. 214 77 79 121 491
Professionals no. 739 447 330 167 1,683
Total back office no. 1,039 577 451 361 2,428
Total Employees no. 8,499 2,449 3,761 361 15,070
2025
STATEMENT
HCP professionals
no. 4,172 852 1,967 0 6,991
(qualified by law/ertified)
HCP professionals
no. 341 138 2 0 481
CONSOLIDATED SUSTAINABILITY
(apprentices or quivalents)
Client advisor and other
2,579 801 1,040 0 4,420
no.
clinic personnel
448 113 176 0 737
Field management no.
Total Field force no. 7,540 1,904 3,185 0 12,629
Executives no. 1 1 0 11 13
Directors no. 88 51 40 69 248
REPORT
Managers no. 210 75 78 127 490
ON OPERATIONS
756 438 336 168 1,698
Professionals no.
1,055 565 454 375 2,449
Total back office no.
Total Employees no. 8,595 2,469 3,639 375 15,078
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
EMPLOYEES BY AGE
DIVERSITY, INCLUSION, AND EQUAL
2024 2025
no. % no. %
OPPORTUNITIES
< 30 3,035 20.1% 2,929 19.4%
8,903 59.1% 8,923 59.2%
30-50
> 50 3,132 20.8% 3,226 21.4%
As a confirmation and reinforcement of Amplifon’s DEIB Policy, people empowerment,
diversity appreciation, and inclusion policies are integral to both the HR strategy
Total Group 15,070 100% 15,078 100%
and the sustainability strategy. To effectively oversee and manage DEIB-related
matters, the Group established a dedicated DEIB Committee at the end of 2023.
This committee includes the Chief Human Resources Officer, the Chief Marketing,
CONSOLIDATED
Technology & Innovation Officer, the Chief Communication Officer, and the Global EMPLOYEES BY PROFESSIONAL CATEGORY AND AGE
FINANCIAL STATEMENTS
Investor Relations & Sustainability Senior Director. The committee is tasked with (FIELD FORCE)
steering the global DEIB agenda, identifying shared objectives, and leading various
2024 2025
working groups to align local needs with the Group’s global strategy.
no. % no. %
HCP professionals
6,854 54.2% 6,991 46.4%
(qualified by law/certified)
[S1-9] DIVERSITY METRICS
<30 1,615 23.6% 1,581 22.6%
The tables below provide a quantitative overview of diversity within Amplifon. They
30-50 4,205 61.4% 4,286 61.3%
45
include the number and percentage of employees in managerial positions by
>50 1,034 15.1% 1,124 16.1%
STATEMENT
gender, a breakdown of the total workforce by age group and nationality, as well as
HCP professionals
537 4.2% 481 3.2%
an overview of managerial positions, sales-related roles, and STEM roles.
(apprentices or equivalents)
<30 274 51.0% 255 53.0%
CONSOLIDATED SUSTAINABILITY
EMPLOYEES IN MANAGEMENT POSITIONS
206 38.4% 178 37.0%
30-50
2024 2025
>50 57 10.6% 48 10.0%
no. % no. %
Client advisor and other
4,531 35.8% 4,420 29.3%
clinic personnel
Male 193 76.3% 192 73.6%
<30 685 15.1% 644 14.5%
Female 60 23.7% 69 26.4%
30-50 2,418 53.4% 2,339 53.0%
Other - - - -
REPORT
>50 1,428 31.5% 1,437 32.5%
Not reported - - - - ON OPERATIONS
Field management 720 5.7% 737 4.9%
Total Group 253 100% 261 100%
<30 35 4.9% 39 5.3%
504 70.0% 521 70.7%
30-50
>50 181 25.1% 177 24.0%
Total Field force 12,642 100.0% 12,629 83.8%
<30 2,609 20.6% 2,519 19.9%
30-50 7,333 58.0% 7,324 58.0%
>50 2,700 21.4% 2,786 22.1%
45.For managerial positions, the Group refers to the members of the Executive Leadership Team and all
AMPLIFON
AT A GLANCE
Group Directors.
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ANNUAL REPORT 2025
EMPLOYEES BY PROFESSIONAL CATEGORY AND AGE PERCENTAGE OF EMPLOYEES BY NATIONALITY IN THE TOP 10
(BACK OFFICE) COUNTRIES WHERE AMPLIFON OPERATES
2024 2025 2024 2025
% employees in % employees in
no. % no. %
% of total % of total
management management
employees employees
Executives 14 0.6% 13 0.1% positions positions
Spain 12.9% 11.0% 13.0% 11.3%
<30 - 0.0% - 0.0%
Germany 12.7% 7.1% 12.8% 7.2%
7 50.0% 7 53.8%
30-50
10.5% 7.9% 10.8% 8.2%
France
>50 7 50.0% 6 46.2%
Australia 5.3% 4.8% 10.5% 8.0%
Directors 240 9.9% 248 1.6%
United States of America 8.2% 8.4% 7.9% 9.5%
<30 - 0.0% - 0.0%
CONSOLIDATED
China 7.4% 5.0% 6.9% 5.0%
30-50 189 78.8% 193 77.8% FINANCIAL STATEMENTS
Italy 5.9% 24.5% 5.5% 22.6%
>50 51 21.3% 55 22.2%
India 4.7% 3.3% 4.3% 3.1%
491 20.2% 490 3.2%
Managers
4.2% 3.2% 3.5% 3.4%
Netherlands
<30 19 3.9% 10 2.0%
New Zealand 2.7% 2.7% 3.1% 1.6%
30-50 394 80.2% 400 81.7%
Total 74.5% 78.0% 78.4% 80%
>50 78 15.9% 80 16.3%
Professionals 1,683 69.3% 1,698 11.3%
<30 407 24.2% 400 23.6%
STATEMENT
980 58.2% 999 58.8% EMPLOYEES IN MANAGEMENT, SALES AND STEM ROLES
30-50
>50 296 17.6% 299 17.6%
2024 2025
CONSOLIDATED SUSTAINABILITY
Total back office 2,428 100.0% 2,449 16.2%
no. Male Female no. Male Female
<30 426 17.5% 410 16.7%
Employees in management
1,465 53.4% 46.6% 1,488 53.4% 46.6%
roles
30-50 1,570 64.7% 1,599 65.3%
Top management 254 76.4% 23.6% 261 73.6% 26.4%
>50 432 17.8% 440 18.0%
1,211 48.6% 51.4% 1,227 49.1% 50.9%
Junior management
REPORT
Employees with roles
12,296 25.5% 74.5% 12,137 25.8% 74.2%
related to sales, products ON OPERATIONS
and services
Employees in STEM roles 7,496 29.6% 70.4% 7,426 29.6% 70.4%
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
[S1-10] ADEQUATE WAGES EMPLOYEES WITH DISABILITIES
2024 2025
Amplifon is committed to ensure that all employees receive fair remuneration in line
with the benchmark standards established in the 26 countries where it operates. At
UoM Total Total
least once a year, the countries verify any wage cases that are below the threshold
Number of employees with disabilities no. 787 874
of the local regulations and adjust the wage accordingly. With the exception of
% employees with disabilities % 5.2% 5.8%
Switzerland and Singapore, all other markets in which the Group operates have
statutory minimum wage regulations, and as of 31 December 2025, no employee
receives a salary below local minimum wage levels.
[S1-17] INCIDENTS, COMPLAINTS AND SEVERE HUMAN RIGHTS IMPACTS
In countries without statutory minimum wage legislation, Amplifon adopts a
structured approach to ensure fair and competitive remuneration. This approach During the reporting year, there were no established incidents of discrimination
CONSOLIDATED
is based on a continuous analysis of labour market dynamics to ensure that salaries (including harassment) or serious human rights incidents that resulted in the
FINANCIAL STATEMENTS
remain aligned with local standards. Company being fined, sanctioned or compensated for related damages.
As a testament to this commitment, Amplifon has implemented a Total Reward Policy During the 2025 financial year, a total of 52 reports falling within the whistleblowing
for several years, ensuring a remuneration system that is not only compliant with scope were received through the designated reporting channels (alleged cases of
local standards but also designed to maintain strong external competitiveness and discrimination amounted to 21). All reports were investigated in accordance with the
internal pay equity. relevant Group Whistleblowing Policy and it should be noted that 3 of these reports
are still being investigated, 2 of which relate to discrimination matters.
[S1-11] SOCIAL PROTECTION
STATEMENT
The analysis carried out shows that the Company’s employees are overall covered by
social protection systems safeguarding against loss of income in the event of significant
CONSOLIDATED SUSTAINABILITY
life events such as illness, unemployment, work-related injury and disability, parental
leave and retirement. In all the countries in which the Group operates, protections
are therefore in place through public programmes and/or Company benefits, with the
sole exception of Mexico, where, although unemployment protection is not provided,
local support programmes (e.g., welfare initiatives) are nonetheless available.
[S1-12] PERSONS WITH DISABILITIES
REPORT
ON OPERATIONS
The table below presents the number and percentage of employees with disabilities
within the Amplifon Group as of 31/12/2025.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
AVERAGE NUMBER OF TRAINING HOURS
TALENT GROWTH PER EMPLOYEE AND GENDER
2024 2025
Total hours Average hours Total hours Average hours
Talent growth is a fundamental pillar for Amplifon. The Group continuously invests
in training and career development programmes for its employees, creating growth Male 152,600 38.4 154,303 38.6
opportunities at both local and global levels.
Female 421,998 38.0 440,533 39.8
- - - -
Other
Amplifon adopts an integrated approach to talent growth, ensuring that the employee
Not reported - - 628 125.7
experience is consistent and shared globally. To support employee development,
Amplifon has introduced initiatives such as the Career Compass, which complements
Total Group 574,597 38.1 595,464 39.5
the annual Performance Development Review (PDR) and talent evaluation process.
CONSOLIDATED
FINANCIAL STATEMENTS
Furthermore, Amplifon provides training and development programmes to all its
employees at national, regional, and global levels. The comprehensive training offering EMPLOYEES WHO HAVE PARTICIPATED IN PERIODIC
is designed to meet local needs and requirements while also allowing employees to PERFORMANCE AND CAREER DEVELOPMENT REVIEWS
benefit from best practices shared across the global network. Both in-person and (BY PROFESSIONAL CATEGORY)
online courses are available for field force and back-office employees, complemented
2024 2025
by one-on-one coaching and mentoring sessions. The training covers both professional
no. % no. %
and business skills, as well as behavioural and leadership competencies. For more
information on the dedicated initiatives, please refer to the “Actions, metrics and Back office
targets” section of this chapter.
Executives 13 92.9% 13 100.0%
STATEMENT
Directors 225 93.8% 236 95.2%
Managers 442 90.0% 467 95.3%
[S1-13] TRAINING AND SKILLS DEVELOPMENT METRICS
CONSOLIDATED SUSTAINABILITY
Professionals 1,511 89.8% 1,573 92.6%
Regarding training and skills development, the following key metrics are reported:
Total Back Office 2191 90.2% 2,289 93.5%
number and percentage of employees who have participated in periodic performance
and career development reviews, and average training hours per employee, broken
Field Force
down by gender. The tables below present this information, further segmented by job
HCP professionals (qualified
6,448 94.1% 6,812 97.4%
category.
by law/certified)
HCP professionals (apprenti-
EMPLOYEES WHO HAVE PARTICIPATED IN PERIODIC 206 38.4% 210 43.7%
REPORT
ces or equivalents)
PERFORMANCE AND CAREER DEVELOPMENT REVIEWS
ON OPERATIONS
Client advisor and other clinic
2024 2025 3,889 85.8% 4,181 94.6%
personnel
no. % no. %
Field management 654 90.8% 670 90.9%
Male 3,537 89.0% 3,772 94.3% Total Field Force 11,197 88.6% 11,873 94%
Female 9,836 88.9% 10,383 93.8%
- -
Other 3 75%
Not reported 15 48.4% 4 80%
Total Group 13,388 88.8% 14,162 93.9%
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
AVERAGE NUMBER OF TRAINING HOURS PER EMPLOYEE (BY [S1-15] WORK-LIFE BALANCE METRICS
PROFESSIONAL CATEGORY)
All employees across the Group are entitled to take family leave. The table below
2024 2025
provides data on the number and percentage of employees who exercised this
Total hours Average hours Total hours Average hours
46
entitlement during the reporting period .
Back office
Executives 275 20 212 16
ELIGIBLE EMPLOYEES WHO HAVE TAKEN
Directors 8,544 36 8,164 33
FAMILY-RELATED LEAVE
Managers 15,464 31 15,209 31
2024 2025
Professionals 41,311 25 37,848 22
no. % no. %
Total Back Office 65,594 27 61,435 25
CONSOLIDATED
Male 377 9.5% 411 10%
FINANCIAL STATEMENTS
Field Force Female 1,461 13.2% 1,989 18%
HCP professionals (qualified Other 1 50%
289,973 42 302,998 43
by law/certified)
Not reported
HCP professionals (apprenti-
55,028 102 48,347 101
Total Group 1,839 12.2% 2,400 16%
ces or equivalents)
Client advisor and other clinic
135,840 30 154,108 35
personnel
Field management 28,162 39 28,577 39
STATEMENT
Total Field force 509,003 40 534,030 42
Total Group 574,597 38 595,464 39
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
46.Amplifon also encourages its employees to make use of their paid leave days.
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ANNUAL REPORT 2025
[S1-16] COMPENSATION METRICS (PAY GAP AND TOTAL COMPENSATION) This indicator represents a useful monitoring tool; however, it is affected by structural
factors that limit its comparability. In particular, this is due to the different gender
Amplifon pays the utmost attention to the theme of equal treatment and equal distribution across organisational levels, with a higher male presence in senior
opportunities between genders. Within the framework of safeguarding and positions associated with higher remuneration and a greater female concentration
enhancing human capital, these elements represent a fundamental opportunity for in Client Advisor & Shop Personnel roles, typically linked to comparatively lower
enrichment and innovation, ensuring that business activities are carried out in a solid average pay levels.
and sustainable manner. The empowerment of individuals, appreciation of diversity,
and promotion of inclusion policies are fundamental pillars of both the Group’s The figure also reflects the Group’s international footprint, as it operates in contexts
People Strategy and ESG Strategy. characterised by different pay levels and socio-economic conditions. These elements
affect the aggregate composition of remuneration and, consequently, the overall
Strongly believing in the importance of gender pay equity at all levels, the Group value of the indicator. An analysis at individual country level, while in some cases
provides all employees with remuneration packages aligned with internal practices affected by gender representation across levels, largely highlights more contained
CONSOLIDATED
and market standards, in order to ensure both a high level of internal equity gaps compared to the global figure.
FINANCIAL STATEMENTS
and external competitiveness. A diverse workforce is in fact key to building an
organisation capable of adapting to the evolving environment and achieving superior When observing the gender pay gap across different organisational clusters, the
performance. results in terms of (unadjusted) pay gap differ significantly, as they derive from
comparisons between roles characterised by comparable organisational complexity.
Amplifon is committed to ensuring that all employees receive fair remuneration,
consistent with the relevant benchmarks applicable in the 26 countries in which the
Group operates. Within this context, starting from 2021, the Group has launched a
monitoring activity, progressively enhanced over time, focused on gender balance
indicators, including the remuneration dimension through the so-called gender pay
47
STATEMENT
gap, with analyses conducted by organisational clusters designed to reflect and take
into account the different levels of organisational complexity of roles. For 2025, while
continuing to adopt the United Nations principle of “equal pay for work of equal value”
CONSOLIDATED SUSTAINABILITY
as the methodological reference, the calculation approach was updated compared to
previous years, with a view to aligning with CSRD disclosure requirements.
48
The findings, calculated with reference to the total remuneration paid in 2025,
indicate an unadjusted gender pay gap of 40%, based on gross hourly remuneration.
the figure for 2024 is not reported because, in 2025, the calculation method defined
does not allow historical data to be reconstructed using the information currently
available.
REPORT
ON OPERATIONS
47. For the purposes of the gender pay gap analysis, 6 organisational clusters were identified: Top Management (comprising Executives and General Managers of key countries); Directors (excluding General Managers
included in the first cluster); Managers; Professionals; Audiologists; Client Advisors & other location personnel.
48.The remuneration analysed includes fixed remuneration, the various forms of short-term variable remuneration paid in 2025 (MBO, Local STI, Sales Incentive), as well as long-term variable remuneration (the fair
value of the Long-Term Incentive plans and the Amplifon Extraordinary Award) provided for under the Group Policy. The previous methodology applied by Amplifon was aimed at representing the different types AMPLIFON
AT A GLANCE
of variable remuneration offered to employees and was therefore not influenced by the performance of individual incumbents. For the purpose of calculating the gender pay gap for the 2025 financial year, the
average gross hourly pay amounts to €31.59 for the male population and €18.87 for the female population.
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ANNUAL REPORT 2025
GENDER PAY GAP 2025 (FEMALE VS. MALE)
RATIO OF AVERAGE REMUNERATION BETWEEN WOMEN AND MEN
TOP MANAGEMENT MANAGER PROFESSIONAL HA PROFESSIONAL CA & SHOP
DIRECTOR
PERSONNEL
49
COVERAGE 98%
14,751 EMPLOYEES
CONSOLIDATED
FINANCIAL STATEMENTS
1 31 69 177 405 463 1,173 768 5,328 2,113 3,882 341
50
GPG: N/A GPG: 11% GPG: 5% GPG: 5% GPG: 25% GPG: -5%
2025 TOTAL COMPENSATION
STATEMENT
CONSOLIDATED SUSTAINABILITY
The GPG is calculated in line with CSRD Disclosure Requirement S1-16, as follows: ((average hourly male employee pay – average hourly female employee pay) / average hourly male employee pay) * 100.
The same analyses, conducted using an “adjusted” approach aimed at measuring pay differentials while taking into account objective and gender-neutral factors – such as
professional experience, tenure in role, job complexity and weighting, organisational responsibilities, and individual performance – show a significantly lower pay gap. This
differential can therefore be attributed primarily to structural and professional variables, rather than to factors related to gender. The Group in fact adopts job evaluation
methodologies and remuneration frameworks based on structured criteria, designed to ensure consistency, internal equity, and alignment with market practices.
REPORT
ON OPERATIONS
Furthermore, it is reported that the ratio between the highest annual total remuneration and the median annual total remuneration – which measures the difference
51
between the individual receiving the highest remuneration and the median remuneration of all employees, excluding the individual with the highest remuneration – for
the 2025 financial year is equal to 106.65.
The indicator is based on the same calculation methodology used for the Gender Pay Gap analyses; therefore, also in this case, the figure for 2024 is not reported because,
in 2025, the calculation method defined does not allow historical data to be reconstructed using the information currently available.
49.The analyses cover 98% of employees. Employees working in Egypt and Israel are not included, as data consistent with the methodological and reporting standards adopted by the Group are currently not available.
50.The Gender Pay Gap figure for Top Management is not presented due to the insufficient size of the sample, which does not allow for a statistically significant and comparable representation of the data.
AMPLIFON
51. The compensation presented as the total annual remuneration of the individual receiving the highest remuneration corresponds to that paid to the Chief Executive Officer and General Manager, considering, for the
AT A GLANCE
latter, the remuneration attributable to the 2025 financial year. With regard to fixed remuneration and short- and long-term variable remuneration, the amounts presented correspond to the same values reported
in Tables 1 and 3A of the 2026 Report on the Remuneration Policy and Remuneration Paid, to which reference should be made for further details.
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ANNUAL REPORT 2025
ESRS S2 – WORKERS IN THE VALUE CHAIN
STRATEGY FOR MANAGING PEOPLE ACROSS THE VALUE CHAIN
[SBM-3] MATERIAL IMPACTS, RISKS AND OPPORTUNITIES AND THEIR INTERACTION WITH STRATEGY AND BUSINESS MODEL
POSITION ALONG THE CONSOLIDATED
VALUE CHAIN TIME HORIZON
FINANCIAL STATEMENTS
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Negative impacts on the health and safety of workers and external collaborators along the value chain,
Working conditions Potential negative
due to poor management practices, inadequate or missing safety controls on products, services, and
Health and safety impact
workplaces, potentially resulting in accidents or incidents.
STATEMENT
Working conditions
Potential risk related to business partners along the Group supply chain not fully respecting the ethical
Secure employment;
and social standards, including human rights, as well as suppliers in emerging markets engaging in
Working time;
labour-intensive operations (concerning also the extraction and processing of raw materials), also due
CONSOLIDATED SUSTAINABILITY
Adequate wages
to not structured control on third parties, potentially leading to non-compliance events and reputational
Equal treatment and opportunities
52
impacts on the Group. Risk
for all
Measures against violence and
Qualitative anticipated financial effects:
harassment in the workplace
Potential suppliers’ non-compliance with ethical standards possibly leading to sanctions / costs for
Other work-related rights
additional specific controls as well as to loss of reputation affecting stakeholders’ commitment.
Child labour; Forced labour
REPORT
Based on the double materiality analysis conducted, a potential negative impact was identified for workers in the Company’s value chain relating to the topic of health and
ON OPERATIONS
safety. No significant positive impacts arising from Amplifon’s activities were identified. However, the risk and opportunity analysis did highlight a potential risk related to
the Company’s business partners along the Group’s supply chain, particularly concerning the possibility that some partners may not fully comply with ethical and social
standards, including human rights requirements.
AMPLIFON
AT A GLANCE
52.This risk has been deemed material under both ESRS S2 (Workers in the value chain) and ESRS G1 (Business conduct).
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ANNUAL REPORT 2025
These findings result from an analysis conducted by Amplifon to identify the the expectations and responsibilities regarding suppliers in relation to workers
categories of workers within its value chain. The analysis includes the distribution of throughout the entire value chain, with a primary focus on the supply chain. The
a supplier questionnaire aimed at collecting evidence and confirmations regarding Supplier Code of Conduct establishes the minimum standards and best practices
the total number of employees with a regular employment contract, the percentage regarding the following aspects:
of outsourced operational activities performed by external suppliers or outside the
European Union, the types of activities and roles performed, such as office work, • Business ethics and compliance: the Group’s suppliers are required to operate
construction, maintenance, and production, the average number of overtime hours in compliance with the highest ethical standards, in line with the principles and
per employee per year, and the presence of a health and safety officer or a designated values set out in Amplifon’s Code of Ethics and Supplier Code of Conduct. They
figure responsible for occupational safety. are required to ensure full compliance with applicable laws and act according to
fair competition principles, anti-corruption policies, integrity, and transparency.
The exposure of value chain workers to risks is primarily linked to the nature of their Furthermore, suppliers must protect third-party privacy and intellectual property
roles and tasks. Based on Amplifon’s internal classification and a targeted assessment and ensure the responsible sourcing of conflict minerals.
CONSOLIDATED
considering the type of activities, geographical context, and ESG relevance, the • Health, safety, and workers’ rights: suppliers must treat all employees, external
FINANCIAL STATEMENTS
following key procurement categories have been identified for the above-mentioned collaborators, and their own suppliers with respect, ensuring the protection of
topics, along with the primary types of workers in the value chain based on their job human dignity, health, safety, and fundamental human rights. Specifically, they
function: are required to uphold child labour protections, prevent forced or coerced labour,
promote diversity and inclusion, eliminate discrimination and harassment,
• General facility and maintenance: renovation and maintenance work on guarantee fair wages and working hours, ensure occupational health and safety,
Company spaces, offices, and clinics. Typical roles: maintenance technicians, and respect freedom of association and collective bargaining rights.
construction workers, artisans. • Environmental protection: the Group’s suppliers are required to minimise the
• Logistics and warehousing: transportation of goods and maintenance of environmental impact of their business operations, with particular attention
warehouse equipment. Typical roles: warehouse staff, forklift operators, drivers, to compliance and environmental performance in relation to the most relevant
STATEMENT
transporters, maintenance technicians. topics, such as energy consumption, efficient use of resources – including water
• Marketing: call centres and telemarketing operations Typical roles: call centre resources – waste management and biodiversity protection.
operators, outsourced marketing data analysts.
CONSOLIDATED SUSTAINABILITY
• Hearing aid: manufacturing activities. Typical roles: production workers, Starting from 2023, the mandatory acceptance of the Supplier Code of Conduct has
automated machine operators. been integrated into the new supplier qualification processes, ensuring that any
• IT (Hardware): management, installation, and maintenance of corporate IT new supplier formally adheres to it. Additionally, the requirement to sign the Code
infrastructure Typical roles: hardware technicians, network installers, technical was extended to existing suppliers who were qualified before the Code’s adoption,
support staff, server maintenance personnel. with priority given to those with the largest global expenditure and those providing
critical goods or services.
At the same time, in terms of geographical risk - particularly concerning production
in the Far East - the Hearing Aid and Hearing Aid Packaging categories have been The human rights protection of value chain workers is further reinforced in the
REPORT
identified as higher-risk areas. Sustainability Policy and in the Human Rights Policy, previously detailed in the
ON OPERATIONS
“Policies, actions, metrics and targets” section of the “General disclosures (ESRS 2)”
chapter, outlining the guiding principles and initiatives the Group aims to pursue.
[S2-1] POLICIES RELATED TO VALUE CHAIN WORKERS In this regard, during the reporting year, no cases of non-compliance with human
rights involving workers in our value chain were reported. Moreover, value chain
To effectively manage the impacts, risks, and opportunities associated with workers workers have access to the Group’s Whistleblowing System, which allows them to
across its value chain, Amplifon implements targeted policies that reinforce report concerns related to human rights violations, ensuring a safe and confidential
its commitment to human rights protection and compliance with international environment to address any breaches or concerns regarding the protection of
regulations. These principles are clearly outlined in the Code of Ethics, the Supplier fundamental rights.
Code of Conduct and the Human Rights Policy, which define, among other aspects,
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
MANAGEMENT OF IMPACTS, RISKS, AND OPPORTUNITIES CONCERNING THE
VALUE CHAIN WORKERS
[S2-2] PROCESSES FOR ENGAGING WITH VALUE CHAIN WORKERS All Group suppliers are therefore informed about the contents of the Code, which also
ABOUT IMPACTS encourages the dissemination and communication of available reporting channels
to supplier employees, including the dedicated email address. The ESG supplier
Given the nature and characteristics of its business relationships, Amplifon has assessment process represents the next step following the signing of the Code and
not yet implemented a dedicated process aimed at considering the perspectives of enables Amplifon to verify not only the acceptance of these standards but also their
CONSOLIDATED
value chain workers, including potentially vulnerable or marginalised workers, in effective implementation by suppliers.
FINANCIAL STATEMENTS
decisions or activities related to managing worker-related impacts. However, indirect
tools are in place, such as the supplier due diligence process on ESG topics and a
dedicated email address (scoc@amplifon.com) (for further details, refer to section
“Sustainability governance” in “General disclosures (ESRS 2)” chapter). Through these
channels, suppliers and value chain workers can at any time express their opinions
and report any concerns regarding potential violations of the minimum standards and
principles set out in the Supplier Code of Conduct. Additionally, the Whistleblowing
system can support the Group in identifying specific impacts related to workers in its
value chain. For further details on the operation, registration, and management of
STATEMENT
whistleblowing reports, please refer to section “Policies, actions, metrics and targets”
in “General disclosures (ESRS 2)” chapter.
CONSOLIDATED SUSTAINABILITY
[S2-3] PROCESSES TO REMEDIATE NEGATIVE IMPACTS AND CHANNELS
FOR VALUE CHAIN WORKERS TO RAISE CONCERNS
To date, Amplifon has not identified any direct or indirect negative impacts affecting
workers in its value chain. However, should potential areas of impact be identified,
Amplifon is committed to taking action to address any unfavourable conditions and
managing the situation promptly and appropriately. For this reason, as outlined in the
REPORT
Supplier Code of Conduct, a dedicated email address has been established, managed
ON OPERATIONS
by the Procurement & Supply Chain department. This channel allows suppliers to
report potential non-compliance related to ESG topics or to raise concerns regarding
53
potential violations of the minimum standards and principles set out in the Code .
All new suppliers are required to accept the Supplier Code of Conduct during the
onboarding phase - except for categories to which the Code does not apply (e.g.,
individuals, governments). For suppliers already qualified before the publication of
the Supplier Code of Conduct, Amplifon has requested them to sign an acceptance
letter confirming their adherence to the Code.
AMPLIFON
AT A GLANCE
53.At present, there are no specific policies in place to protect individuals who use these reporting processes from retaliation.
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ACTIONS, METRICS AND TARGETS
[S2-4] TAKING ACTION ON MATERIAL IMPACTS ON VALUE CHAIN
WORKERS, AND APPROACHES TO MANAGING MATERIAL RISKS AND
PURSUING MATERIAL OPPORTUNITIES RELATED TO VALUE CHAIN
WORKERS, AND EFFECTIVENESS OF THOSE ACTIONS
[S2-5] TARGETS RELATED TO MANAGING MATERIAL NEGATIVE IMPACTS,
ADVANCING POSITIVE IMPACTS, AND MANAGING MATERIAL RISKS AND
OPPORTUNITIES
CONSOLIDATED
FINANCIAL STATEMENTS
WORKING CONDITIONS AND OTHER WORK-
RELATED RIGHTS
To manage and mitigate the identified risks, Amplifon uses the EcoVadis platform to:
• Conduct supplier risk mapping, based on sector and geography.
STATEMENT
• Request the completion of a questionnaire.
• Define and monitor the implementation of specific action plans.
54 CONSOLIDATED SUSTAINABILITY
Based on the risk level identified during the mapping phase, Amplifon requests
medium- to high-risk suppliers to complete the questionnaire. This questionnaire,
tailored to the supplier’s profile (strategic relevance, geography, sector), serves as a
key tool to ensure alignment with the ethical and sustainability practices promoted by
Amplifon. Specifically, it includes an in-depth assessment of worker rights, covering
working conditions, compliance with current regulations, workplace safety, and the
protection of fundamental rights.
REPORT
The analysis of these questionnaires helps identify potential social, environmental,
ON OPERATIONS
and ethical risks, providing a clear overview of supplier sustainability and segmenting
them based on risk level (low, medium, or high). For suppliers classified as medium-
to high-risk in the EcoVadis assessment, Amplifon provides a dedicated Action Plan
aimed at supporting them in improving their practices and mitigating identified risks,
fostering continuous progress towards higher standards. In cases where risks are
deemed particularly significant, further corrective measures are adopted, defined
in collaboration between the Global ESG Procurement & Supply Chain function and
the IR & Sustainability function, as well as the managers of the functions involved.
AMPLIFON
AT A GLANCE
54.Risk identified with regard to geography, sector and product category.
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These measures may include, if necessary, the termination of the partnership with
the supplier.
During 2025, Amplifon strengthened ESG oversight of its supply chain by carrying out
several activities:
• Risk mapping: In 2025, ESG risk mapping was conducted for an additional 268
suppliers, bringing the total number of mapped in-scope suppliers to 685 (554
indirect and 131 direct). Overall, including suppliers that are currently discontinued
or inactive, ESG risk mapping has been conducted for 782 suppliers. Coverage of
spend for in-scope indirect and direct suppliers has therefore increased to 46%
and 100%, respectively.
CONSOLIDATED
• ESG Assessments: In 2025, 44 suppliers were requested to complete the ESG
FINANCIAL STATEMENTS
questionnaire. 24 of them completed the self-assessment, bringing the total
number of suppliers assessed from 2023 to 2025 to 117, while 20 requests are still
pending.
• ESG Action Plans: In 2025, 16 suppliers were requested to implement action plans,
for a total of 46 corrective actions, of which 20 have already been implemented
(3 environmental, 12 social and 5 governance-related). Additionally, 11 actions
previously assigned in 2024 were fully implemented during 2025 (1 environmental,
5 social and 5 governance-related), adding to the 6 already implemented in 2024.
55
To date, 83 actions have been requested, of which 17 are under implementation
STATEMENT
and 37 have already been implemented. More than 50% of the suppliers assigned
a corrective action plan belong to the following three categories: construction &
general maintenance, hearing device accessories and clinic furniture.
CONSOLIDATED SUSTAINABILITY
• Audits: SCoC audits, conducted by the Global Procurement & Supply Chain ESG
team, are on-site verification activities carried out in accordance with the principles
and requirements set out in Amplifon’s Supplier Code of Conduct, with the aim of
verifying not only formal adherence to the Code but also its effective operational
implementation across suppliers’ activities. During 2025, three on-site audits were
conducted at selected suppliers: a construction Company, a supplier of hearing
aids and related spare parts, and a call centre. The audited suppliers were selected
based on criteria such as high strategic relevance to the Group, significant annual
REPORT
spend and the materiality of ESG topics associated with their activities. This
ON OPERATIONS
approach enabled the definition of a representative sample of Amplifon’s supplier
base, consistent with a risk-based approach.
Following the audits conducted, an action plan including both urgent corrective
measures and improvement actions was defined and shared with the suppliers. All
significant corrective actions were implemented by the end of 2025; verification of
their effective implementation was carried out remotely through the collection and
analysis of documentary and/or photographic evidence. The identified improvement
actions are currently under assessment and/or implementation by the suppliers.
AMPLIFON
AT A GLANCE
55.11 of the above-mentioned 83 actions relate to Human Rights topics. Of these 11 actions, 9 concern missing policies or certifications in the relevant area and 2 relate to the failure to provide information on the
topic.
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Further second-level audits of strategic suppliers identified as high risk following shared reference framework aimed at ensuring consistency, transparency and
ESG assessments are planned for 2026. The supplier evaluation and monitoring integrity in the integration of environmental, social and governance criteria into
process is not a one-off initiative but a continuous cycle that allows Amplifon to the procurement process.
identify new critical matters, address potential misalignments between business
objectives and social impacts, and ensure constant improvement along the value Through the structured questionnaire of the EcoVadis platform, Amplifon aims
chain. This dynamic approach guarantees that the prevention and mitigation of to assess its suppliers’ performance in relation to ESG topics, aligning with its
negative impacts on workers are fully integrated into Amplifon’s procurement and Sustainability Plan objective: “Achieve Supplier Code of Conduct (SCoC) acceptance
supply chain management practices. Suppliers with stronger ESG performance are and assess ESG practices of 100% of the main direct suppliers and at least 50%
prioritised in the selection process, helping to steer business decisions towards of key indirect suppliers, by spend, by 2026”. Progress is monitored annually. The
more responsible partnerships. Procurement & Supply Chain function, led by the Chief Procurement & Supply Chain
• Global ESG Framework Procedure: during 2025, Amplifon formalised the entire Officer, is responsible for overseeing and implementing these measures.
process relating to the Supplier ESG Framework through the adoption of an official
CONSOLIDATED
internal procedure. This document, signed by the Chief Procurement & Supply Chain Spending categories such as donations, human resources expenses, professional
FINANCIAL STATEMENTS
Officer and the Investor Relations & Sustainability Sr. Director, sets out in detail fees and compensation, real estate and rentals, travel and entertainment, and other
roles, responsibilities, operational activities and the methodological approach non-supplier-related expenses are excluded from this process. Additionally, within
adopted for the ESG assessment of suppliers. For example, a quarterly review the EcoVadis platform, suppliers who are required to complete the ESG assessment
meeting is held, chaired by the Global ESG Procurement & Supply Chain Manager can access benchmark data comparing their ESG performance against their industry
and attended by the Chief Procurement & Supply Chain Officer, the Global Senior peers.
Director Indirect Procurement and the Global Senior Director Direct Procurement.
During the meeting, all suppliers classified as medium and medium-high ESG risk
are analysed, and corrective actions or strategic decisions to be undertaken are
defined based on the gaps identified. The procedure serves as a structured and
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
ESRS S4 – CONSUMERS AND END-USERS
STRATEGY FOR MANAGING CONSUMERS AND END-USERS
[SBM-3] MATERIAL IMPACTS, RISKS AND OPPORTUNITIES AND THEIR INTERACTION WITH STRATEGY AND BUSINESS MODEL
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
CONSOLIDATED
FINANCIAL STATEMENTS
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Social inclusion of consumers Actual
Difficulties for customers and people with hearing loss in accessing and using hearing care products and
and/or end-users negative
services due to physical, social, and digital barriers
Access to products and services impact
Personal safety of consumers and/or Actual
Enhancing the quality, reliability, and safety standards of products, accessories, and services offered by
end-users positive
leveraging the expertise of hearing care specialists, resulting in customer and end-user safety.
Health and safety impact
STATEMENT
Information-related impacts for Potential
Loss of personal data and customer information due to breaches in data privacy systems and non-
consumers and/or end-users negative
compliance with the Global Privacy Policy
Privacy impact
CONSOLIDATED SUSTAINABILITY
Possible non-compliance with international and national regulations related to Privacy and Data Protection may
lead to fines, sanctions, litigations and reputational impacts.
Information-related impacts for
consumers and/or end-users Qualitative anticipated financial effects: Risk
Privacy Potential non-compliance with local data protection regulations, in particular related to clients master data, also
due to the evolution of external environment (e.g., evolving regulations, advanced technologies/digitalization),
possibly resulting in penalties by Privacy Authorities.
The potential development of innovative technologies/services may require changes in Amplifon’s business
REPORT
model.
Social inclusion of consumers and/or ON OPERATIONS
end-users Qualitative anticipated financial effects: Risk
Access to products and services Development in the industry of alternative innovative solutions/services potentially leading to costs for
additional investments aimed at responding to changes in the business and at guaranteeing/facilitating
accessibility of products/services.
Amplifon is committed in investing in activities that promote the accessibility to hearing care (e.g., free complete
hearing tests), including the digitalization and innovation of processes and services provided (e.g., innovative
solutions, diagnostic tools, integration of artificial intelligence), that may increase the consumers base and foster
Social inclusion of consumers and/or social inclusion/hearing care awareness.
end-users Opportunity
Access to products and services Qualitative anticipated financial effects:
Promotion of hearing care awareness/accessibility, also through the digitalization and optimization of processes
and services, potentially leading to the expansion of the customer base, simplification of access to hearing and AMPLIFON
AT A GLANCE
improvement of brand reputation.
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Amplifon includes in the considerations of this paragraph, all end users who may be The Group monitors regulatory developments, innovations, best practices, and
subject to significant impacts, including those related to its own operations, value technological advancements and regularly organises training sessions for clinic-
chain, products, services, and commercial relationships. based sales staff. These sessions cover key product features, usage and maintenance,
and compliance requirements. The Company is committed to ensuring the highest
Amplifon divides the potential end users of the products and services it sells into standards of safety, performance and compliance for all products and services
different categories, considering, among other things, age and level of hearing loss offered, strictly adhering to the Medical Device Regulation (hereinafter also “MDR”)
as relevant metrics for the purposes of their clustering. for the EU market, the FDA requirements for the US market and all applicable local
regulations in the countries where Amplifon operates, including those relating to the
Within these categories, customers over 70 and customers with a moderate or professional qualifications of practitioners.
greater level of hearing loss constitute the most representative sample. Additionally,
Amplifon distinguishes its consumers and end customers (both current and Amplifon is also the manufacturer of the Amplifon App, a CE-marked medical device
potential) based on their level of awareness and engagement regarding hearing loss developed in-house and distributed since 2019 in various EU and APAC countries,
CONSOLIDATED
management: as well as in the United States under the Miracle-Ear brand, with FDA approval. The
FINANCIAL STATEMENTS
Amplifon App complies with both the MDR for medical devices and the latest European
• No Action: individuals who have not yet taken any steps to address their hearing guidelines on medical devices. To obtain CE marking, Amplifon has established its
loss. own Quality Management System, ensuring compliance with ISO 13485:2016 and the
• Leads: individuals aware of their hearing loss who have begun taking action. MDR regulation. The Company has implemented operational procedures, some of
• Prospects: individuals who have contacted a clinic, gathered information, or are which are specifically designed to prevent and manage potential incidents.
currently testing a hearing aid.
• Adopters: individuals who already own a hearing aid. It should also be noted that the MDR involves Amplifon in a dual role: as a distributor,
through partnerships with leading hearing aid manufacturers, and as a manufacturer,
The products offered by the Group are characterised by various attributes; one of thanks to the development of its own mobile app.
STATEMENT
these is that they are not intrinsically harmful to people or increase the risk of chronic
diseases. In compliance with the requirements of the MDR, Amplifon ensures the regulatory
compliance of distributed devices, working closely with manufacturers to verify CE
CONSOLIDATED SUSTAINABILITY
At the same time, the services that the Group offers, by their nature, require the marking, declarations of conformity, UDI, and other mandatory documentation.
collection of a large amount of health information considered ‘sensitive’ pursuant to,
among others, EU Regulation 2016/679 and therefore, due to the sensitivity of this Amplifon is committed to maintaining full device traceability, ensuring optimal
data, the Group’s customers and end users could suffer a negative impact on their transportation and storage conditions, and collaborating with regulatory authorities
rights if it is mismanaged. and manufacturers to implement corrective actions when required. Additionally,
post-market surveillance and adherence to Good Distribution Practices are key
In order to protect its customers from such negative impacts, Amplifon adopts strict priorities for Amplifon. The Group also provides ongoing training to its personnel
measures to guarantee the protection of such data, operating in full compliance with and collaborates with manufacturers to ensure hearing care professionals remain
REPORT
applicable regulations and adopting specific actions, see the paragraph “Actions, up to date on technological advancements and regulatory updates, guaranteeing a
ON OPERATIONS
metrics and targets” in this chapter for more information. To ensure the safe and high-quality service for consumers.
effective use of hearing devices, Amplifon guarantees that consumers and end users
receive accurate and accessible information on the products and services offered. Regarding the Group’s positive impact in maintaining the quality, reliability, and
safety standards of the products, accessories, and services it offers, this is directly
As a leader in the hearing care retail sector, Amplifon enters into agreements with linked to the expertise of its audiologists, ensuring both security and satisfaction
manufacturers to ensure the supply of hearing devices that comply with regulatory for customers and end users. This commitment materialises through Ampli-care, a
requirements before being placed on the market. These devices bear the CE marking for programme designed to improve accessibility and quality of life for individuals with
the European market, Food and Drug Administration (hereinafter also “FDA”) approval hearing difficulties. The programme is based on an integrated offering of products,
for the US market, the Unique Device Identification (hereinafter also “UDI”) declaration services, and personalised experiences in this context, the Amplifon App enhances
of conformity and the instructions for use in the official language of the country. accessibility to services by enabling customers to receive remote support without
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
the need to visit a clinic in person, for example through video tutorials. Additionally, [S4-1] POLICIES RELATED TO CONSUMERS AND END-USERS
with more than 3,300 shop-in-shops and corners located in third-party retail outlets
such as pharmacies, optical stores, and medical clinics, the Group seeks to reach Amplifon has implemented targeted policies to manage the impacts, risks, and
people with hearing loss even in rural or low-density population areas. Moreover, opportunities associated with consumers and end-users, adopting a global approach
through home visits, Amplifon serves customers with reduced mobility, who may not that encompasses all consumer groups without distinction. The Group’s policies,
be able to visit a clinic in person. For further details, please refer to the “Sustainability including the Sustainability Policy, the Code of Ethics and the Privacy Policy, establish
Governance” section of the “General disclosures (ESRS 2)” chapter. clear and stringent principles in line with the highest international standards.
Given the nature of the services and products offered, all consumers and end The Sustainability Policy, in particular, sets out specific commitments to promote
users can be considered vulnerable. However, the Group acknowledges certain key social inclusion among the Group’s customers, continuously enhancing accessibility
demographics as particularly vulnerable, specifically customers over 70 years old and to the products and services offered. This includes eliminating economic, physical,
individuals with moderate or greater hearing loss. These vulnerabilities, considering and geographical barriers, as well as strengthening customer safety and well-being.
CONSOLIDATED
the characteristics of such customer base, may not only be health-related but also Furthermore, Amplifon is committed to ensuring the responsible management of
FINANCIAL STATEMENTS
extend to financial and economic aspects. For this reason, in several countries where personal and sensitive data, safeguarding data subjects and their information through
the Group operates, the social market - which includes the reimbursement of hearing technical and organisational measures in compliance with applicable national and
aids and related services by national healthcare systems - helps address this financial international regulations. This commitment is also reinforced in the Code of Ethics
vulnerability. Additionally, the Group offers consumer credit financing, facilitating and the Group Data Privacy Policy. For further details, please refer to the “Policies,
access to hearing care services and devices. actions, metrics and targets” section of the “General disclosures (ESRS 2)” chapter.
Regarding the risk identification process, the Group, as a leader in the Hearing Care The Group’s commitment is reflected in the adherence to internal customer
Retail sector, provides the market and its customer base with a clearly defined and management procedures and in the provision of products, services, and related
highly specialised category of hearing care products and services. The analysis of information that meet or exceed customer expectations. Furthermore, the Group
STATEMENT
Amplifon’s product and service portfolio suggests that exposure to material risks may is committed to ensuring that marketing, sales, and communication activities are
vary among target consumers based on differences in generational demographics, conducted responsibly and reliably, in full compliance with local regulations and in
degree of hearing loss, or market type (private/public). accordance with ethical and professional standards. For more information on the
CONSOLIDATED SUSTAINABILITY
involvement of its customers, please refer to the section “Management of impacts,
risks and opportunities concerning consumers and end-users”.
Aspects related to the protection of human rights for consumers and end users are
addressed within the Sustainability Policy and the Human Rights Policy, as described
in the “Policies, actions, metrics and targets” section of the “General disclosures
(ESRS 2)” chapter.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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MANAGEMENT OF IMPACTS, RISKS, AND OPPORTUNITIES CONCERNING
CONSUMERS AND END-USERS
[S4-2] PROCESSES FOR ENGAGING WITH CONSUMERS AND END-USERS ABOUT IMPACTS
Amplifon recognises the crucial importance of consumer and end-user perspectives engage the audience, raise awareness, drive interactions, and ultimately lead to
in shaping its decisions and activities, ensuring the effective identification and conversion. These campaigns are launched at different stages of the customer
management of both current and potential impacts. To achieve this goal, Amplifon journey. They aim to raise awareness among those who have not yet undergone
adopts an inclusive approach, integrating the expectations, needs, and feedback of a hearing test, encourage those who have taken the test but have not yet made
CONSOLIDATED
consumers and end users into decision-making processes and strategic initiatives a purchase to return to the clinic and complete their journey, and strengthen the
FINANCIAL STATEMENTS
through the following activities: relationship with existing customers in the post-purchase phase. These campaigns
• Amplifon 360: a proprietary protocol that integrates innovative methods and undergo a pre-test phase to determine the most effective messaging and a post-
tools for assessing customers’ hearing capabilities and needs, providing tailored test phase to collect feedback on understanding, appeal, and intent of reacting to
solutions. It supports hearing care professionals on a daily basis in selecting the the message received.
most suitable products and services for each customer profile.
• Market research: studies conducted by external research institutes to assess Customer and end-user engagement primarily takes place through telephone
customer satisfaction levels, understand needs, and identify drivers and barriers communications, the majority of which are outbound, initiated by Amplifon
to the adoption of hearing devices among both customers and prospective users. towards the end consumer. A significant proportion of these interactions also
These include interviews, focus groups, and surveys, conducted via telephone or involve caregivers, whom Amplifon recognises as playing a key role in both the
STATEMENT
online, with profiling based on age, level of hearing impairment, and consumer decision-making process and the overall interaction with the end consumer. For
type. In key markets, these studies are conducted on average around ten times this reason, the Group has developed dedicated communication methodologies
per year, though frequency may vary depending on specific needs. tailored to caregivers and has created dedicated spaces for them within its clinics.
CONSOLIDATED SUSTAINABILITY
• Voice of Customers (VOC): A feedback collection system managed through The operational responsibility for ensuring consumer and end-user engagement
dedicated call centres, providing a direct and accessible channel for immediate and translating insights into business strategy lies with the Marketing function,
consumer interactions. Frequency managed ad hoc according to need and country. coordinated by the Chief Marketing, Technology and Innovation Officer.
• Net Promoter Score (NPS): A metric used to measure customer satisfaction
through messages and emails. This programme is centrally managed and Given the inherently vulnerable nature of its consumers and end users to identified
implemented in Amplifon’s key markets. NPS surveys are sent daily, depending impacts, Amplifon implements the previously mentioned measures to understand
on the eligibility of each customer in relation to the specific touchpoint they have their perspectives. This inclusive approach reflects Amplifon’s commitment to
interacted with. equally addressing the needs of all consumers and end users.
REPORT
• CRM campaigns: the definition of commercial and service campaigns aims to
ON OPERATIONS
AMPLIFON
AT A GLANCE
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[S4-3] PROCESSES TO REMEDIATE NEGATIVE IMPACTS AND CHANNELS In addition, also for the purposes of MDR, a contact person has been appointed in
FOR CONSUMERS AND END-USERS TO RAISE CONCERNS each European country where the Group operates to receive reports and complaints
from end consumers. The purpose of this figure is to ensure compliance with the
Amplifon adopts a structured approach to effectively address and remedy any procedures and conditions expressed in the Quality Agreements defined with the
significant negative impacts caused or contributed to by its activities on consumers manufacturers and to manage the related activities. This achievement is testament
and end-users. This approach includes a range of dedicated channels designed to to the Group’s meticulous approach to upholding the integrity of the supply chain,
quickly identify relevant topics, provide fair and transparent solutions, and monitor ensuring that the products distributed by the Group adhere to the required regulatory
the effectiveness of corrective actions through consumer feedback and predefined standards, reinforcing the safety and reliability of the medical devices it distributes.
evaluation metrics. Specifically, dedicated communication channels allow consumers
and end-users to directly express concerns, make requests, and receive assistance. In general, reports and complaints are handled on the basis of the relevance and
These channels include customer service support, digital platforms, online forms, recurrence of the complaint received; in 2025, 9 complaints were affected by
and telephone hotlines, all of which are easily accessible via the Amplifon website “escalation”.
CONSOLIDATED
or the Amplifon app. One of the most accessible and direct ways for consumers to
FINANCIAL STATEMENTS
communicate their needs and concerns is through call centres, which serve as a
dedicated service designed to provide timely and effective support. Amplifon has
established specific performance objectives for these interactions (which may be
of a commercial nature or expressions of concerns/complaints). In 2025, Amplifon
handled 96% of incoming calls. The effectiveness of these channels is monitored
through dedicated records, documenting the nature of consumer inquiries and their
satisfaction levels. Additionally, all Amplifon clinics provide customers with clear
information on how to request support or submit feedback, ensuring a transparent
and accessible process.
STATEMENT
Additionally, the relationship between hearing care professionals and customers is
supported by a Customer Relationship Management (CRM) system, which collects
CONSOLIDATED SUSTAINABILITY
detailed insights on customer motivations and preferences. With its advanced data
management system, Amplifon can map customer behaviour, analyse purchasing
decisions, and even anticipate future trends. By integrating these systems and
adopting a data-driven approach, the Group, in alignment with its mission, seeks
to understand the unique needs of each customer to provide them with the best
possible solution and an exceptional experience, and transform the way hearing care
is perceived and experienced, making it natural and intuitive for customers to rely on
high-quality service and the expertise of Amplifon’s specialists.
REPORT
ON OPERATIONS
Additionally, the CRM system tracks customer interactions, enabling the Company to
efficiently manage feedback, concerns, and complaints.
AMPLIFON
AT A GLANCE
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ACTIONS, METRICS AND TARGETS INFORMATION RELATED IMPACTS FOR
[S4-4] TAKING ACTION ON MATERIAL IMPACTS ON CONSUMERS AND CONSUMERS AND/OR END USERS
END-USERS, AND APPROACHES TO MANAGING MATERIAL RISKS AND
PURSUING MATERIAL OPPORTUNITIES RELATED TO CONSUMERS AND Based on its business operations and the outcomes of the double materiality
END-USERS, AND EFFECTIVENESS OF THOSE ACTIONS assessment, Amplifon has adopted a set of actions aimed at preventing, mitigating,
and, where necessary, remedying negative impacts and managing significant risks
[S4-5] TARGETS RELATED TO MANAGING MATERIAL NEGATIVE IMPACTS, for consumers and end-users.
ADVANCING POSITIVE IMPACTS, AND MANAGING MATERIAL RISKS AND
OPPORTUNITIES Policies, procedures, and programmes on data privacy and cybersecurity –
The Group has implemented organisational measures to ensure the protection
CONSOLIDATED
Amplifon is committed to continuously addressing significant impacts on consumers of personal data, aiming to reduce the risk of data breaches. These measures are
FINANCIAL STATEMENTS
and end-users, managing relevant risks, and capitalising on opportunities through uniformly applied across all Amplifon entities, ensuring a centralised and secure
targeted actions and the definition of objectives, metrics, and targets. To effectively management of personal data throughout the value chain. Amplifon has published
manage identified significant impacts while ensuring an integrated and responsible a Global Privacy Policy, governing the management of personal data across all
approach, the Group allocates dedicated financial resources and leverages the the regions where the Group operates. Additionally, it has defined guidelines for
combined efforts of various corporate functions, including Marketing, Legal, and managing cross-border data transfers, as well as for the use of artificial intelligence
Cybersecurity (IT). and data privacy.
Amplifon has implemented various actions and additional initiatives with the primary Data privacy and cybersecurity control system –The Group, through its legal
objective of contributing positively to improving social outcomes for consumers, entities, carries out regular compliance checks to ensure adherence to applicable
STATEMENT
particularly in relation to the protection of their personal data. Key actions undertaken privacy and cybersecurity regulations at the local level. These checks also assess the
include: technical and organisational measures in place to safeguard personal and sensitive
data.
CONSOLIDATED SUSTAINABILITY
Supplier Assessments: Amplifon has adopted a proactive approach in evaluating
suppliers, with a particular focus on personal data protection. This approach involves Data privacy training initiatives –Awareness initiatives and training programmes
conducting a preliminary assessment to determine the level of privacy risk and the have been implemented to reinforce compliance with applicable regulations,
security posture of suppliers, helping to mitigate potential negative impacts on significantly improving employees’ competence in privacy matters and dedicated
consumers Following these assessments, a report is prepared to certify the work communication campaigns. Training on personal data protection is mandatory and
carried out on suppliers and, where necessary, dedicated action plans are defined to is assigned to all employees and new joiners in Europe. The Group has therefore set
improve the security posture of the supplier under review. a 100% target for the delivery of training on data privacy and GDPR to new joiners in
Europe. In addition, similar initiatives are in place in non-EU countries, with the aim
REPORT
Biannual Risk Assessment: Amplifon carries out a biannual privacy risk assessment of ensuring regulatory compliance and strengthening the Company’s culture on this
ON OPERATIONS
for its subsidiaries, enabling more timely and targeted risk management. This topic.
assessment is conducted through a questionnaire that includes questions relating
to any incidents and/or activities concerning privacy matters (issues with privacy
authorities, ongoing investigations, lawsuits or receipt of complaints). The results PERSONAL SAFETY OF CONSUMERS AND/OR
of the questionnaire, which involves all countries in which the Group operates, are
analysed to classify each country into one of three risk categories: high, medium or END USERS
low. The entire process involves the Global Legal & Compliance function, the local
Legal function of each country, an external Data Protection Officer or the Contact Training Hearing Care Professionals – Amplifon has developed dedicated training
Point of the relevant country. programmes for Hearing Care Professionals, with the goal of ensuring a minimum of
three training days, as outlined in the strategic plan.
AMPLIFON
AT A GLANCE
In 2025, no significant issues or incidents related to human rights involving consumers
and end-users were reported.
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SOCIAL INCLUSION OF CONSUMERS
AND/OR END USERS
Free comprehensive hearing tests – This initiative provides free comprehensive NPS – Net Promoter Score –The Net Promoter Score (NPS) measures customer
hearing tests to prospective and existing customers, enhancing accessibility to satisfaction by asking how likely they are to recommend a Company on a scale from
audiological services. The programme aims to generate total savings exceeding 0 to 10. The objective is to collect statistically relevant data, increasing the volume
€600 million for prospects and customers over the 2024–2026 period. Progress of responses to allow more in-depth analyses and the identification of concrete
is be monitored annually, using a baseline of €184 million recorded in 2023. The improvement actions. In 2025, specific initiatives were implemented to recover
geographical scope covers 10 out of 26 countries, selected based on data availability customer satisfaction, through a series of channels, processes and actions aimed at
in the new front-office systems, which allow for tracking completed tests across four guiding detractors back into the purchase journey. These targeted activities primarily
CONSOLIDATED
frequency levels. The implementation period is set from 2024 to 2026, with continuous involved Italy and Spain.
FINANCIAL STATEMENTS
monitoring to ensure alignment with the defined targets and the achievement of
expected results. In 2025, the annual economic savings generated for prospects and Inbound call management via Call Centre – As previously described, in 2025 the
customers amounted to Euro 411 million. metric relating to the handling of incoming calls –whether commercial in nature
or concerning concerns/complaints – stood at 96%, with the aim of minimising
Countries that have adopted the New Clinic Protocol – Based on internally unanswered calls and improving the operational efficiency of the call center. In
validated metrics, the Group has set the objective of completing the roll-out of the addition, the Group further improved a key indicator used to measure customer
New Clinic Protocol by 2026 in the following countries in which it operates: Belgium, satisfaction, namely first call resolution, increasing from 48% in 2024 to 50% in 2025.
Germany, Spain, Italy, the United States and Canada. In Switzerland, the roll-out This metric assesses service quality by measuring how many users who contacted
was already completed in 2025. The roll-out plan will continue in 2027, extending to the Group’s customer service resolved their issue during the first interaction, without
STATEMENT
Portugal and Australia. The objective is to improve the service provided, the customer needing to contact customer support again within the following 30 days. This target
experience and the quality of data collected, promoting increasingly innovative and is directly linked to the Group’s Sustainability Policy, significantly impacting customer
engaging hearing experiences and contributing to the achievement of corporate service quality. The target level is defined in relative terms
CONSOLIDATED SUSTAINABILITY
objectives related to efficiency and process quality. The application scope is global,
with a baseline of 4% recorded in 2023, the reference year for tracking progress. The
implementation period extends from 2024 to 2026, and progress is monitored on an
annual basis.
REPORT
ON OPERATIONS
AMPLIFON
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ENTITY-SPECIFIC SOCIAL DISCLOSURE
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
CONSOLIDATED
FINANCIAL STATEMENTS
Positive impact on community well-being and support for people in need through local development initiatives and philanthropic
Actual positive impact
activities
Positive impacts on individuals and economic systems generated by technological innovations in processes, services, and
Actual positive impact
products
Increased customer satisfaction and improved service quality due to the development of systems that analyse customer needs
Potential positive impact
and efficiently manage reports and complaints
STATEMENT
Increased awareness and sensitivity regarding the importance of hearing wellness and responsible listening Actual positive impact
CONSOLIDATED SUSTAINABILITY
The impacts described in this section primarily highlight positive effects on the well-being of vulnerable communities, supported by targeted initiatives. Additionally, the
importance of technological innovation is underscored, as it significantly improves processes and services, contributing to greater customer satisfaction and enhancing the
overall quality of Amplifon’s offering. Another focus is on raising awareness of hearing wellbeing and the importance of responsible listening, not only among customers and
prospects but also among young people under 35, with the aim of creating a positive and lasting impact in society.
REPORT
ON OPERATIONS
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POSITIVE IMPACT ON COMMUNITY WELL-
POLICIES
BEING AND SUPPORT FOR PEOPLE IN NEED
Through the principles outlined in the Group Sustainability Policy, Amplifon
THROUGH LOCAL DEVELOPMENT INITIATIVES
promotes awareness and prevention activities, educating communities on hearing
health and working to reduce the consequences of hearing loss. These efforts
AND PHILANTHROPIC ACTIVITIES
are supported by the promotion of responsible listening behaviours, combining
awareness initiatives on the importance of protecting hearing and preventing long- The Group is committed to supporting the activities of Fondazione Amplifon ETS:
term damage. Furthermore, Amplifon adopted a Corporate Volunteering Policy, established in early 2020 in Italy, it operates worldwide to give back to the communities
formalising its commitment to encouraging employee participation in volunteering in which the Group operates, ensuring that everyone can reach their full potential
activities promoted by the Group’s Foundations. This policy was drafted and issued through social inclusion, particularly for elderly and vulnerable individuals.
by Amplifon S.p.A. and is directly applicable to all its employees, while also serving
CONSOLIDATED
as a reference framework for all Group companies. In addition, the Group also supports the activities of two other Foundations operating
FINANCIAL STATEMENTS
at local level.
Amplifon supports the Group’s Foundations (Fondazione Amplifon ETS, Fundación
GAES Solidaria and the Miracle-Ear Foundation), promoting corporate volunteering • Miracle-Ear Foundation: Founded in 1990, it operates in the United States with
initiatives. It also contributes to the dissemination of scientific knowledge by the aim of providing hearing aids, follow-up services, and educational resources
sponsoring clinical research and collaborating with universities, scientific institutes to individuals with hearing loss who lack financial resources for treatment. It also
and national and international organisations. These initiatives aim to strengthen develops important prevention programmes.
the positive impact on vulnerable communities, improving the quality of life of the • Fundación GAES Solidaria: Established in 1996 and formally recognised as a
elderly through access to prevention and treatment of hearing disorders, while foundation in 2018, it operates in Spain with the mission of creating opportunities
also increasing public awareness of the importance of responsible listening. For for individuals with hearing loss and limited financial means, enabling them to
STATEMENT
more information on the Group’s social impact commitments, please refer to the develop their language and communication skills through local and international
Sustainability Policy in the “Policies, actions, metrics and targets” section of the hearing-related projects. The activities of these foundations are also supported by
“General disclosures (ESRS 2)” chapter. Amplifon employees and customers.
CONSOLIDATED SUSTAINABILITY
In its continuous efforts to enhance customer satisfaction and improve service In line with its Sustainability Plan target, which includes supporting the development
quality, Amplifon remains committed to providing a highly personalised, premium of Fondazione Amplifon and expanding its activities beyond Italy through donations
service that meets the specific needs of each individual customer. This commitment of at least €5 million between 2024 and 2026, the Company donated €2 million to
aligns with the Company’s purpose: helping people rediscover the full emotional Fondazione Amplifon ETS in 2025. Currently, Fondazione Amplifon ETS operates in
experience of sound, generating a positive impact on the quality of life of both Italy, Portugal, Australia, France, Switzerland, Belgium and Spain.
customers and the communities in which they live. This dedication is also reflected in
the principles of the Group Sustainability Policy. Beyond this financial contribution, in 2025, and in line with the target of reaching
REPORT
at least 5,000 employees’ participations in volunteering initiatives and Social
ON OPERATIONS
Ambassadorship initiatives promoted by the Group’s Foundations over the 2024-
2026 period, Amplifon encouraged the participation of more than 3,400 employees in
ACTIONS, METRICS AND TARGETS volunteering initiatives promoted by the Foundations and in social ambassadorship
activities.
Amplifon is committed to enhancing community well-being, improving the quality of
services offered, and raising awareness on hearing health through concrete actions.
In response to the identified impacts, Amplifon outlines the actions, metrics and
targets addressed in this section.
AMPLIFON
AT A GLANCE
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EXAMPLES OF ACTIVITIES OF THE AMPLIFON FOUNDATION ETS, THE
GAES SOLIDARIA FOUNDATION AND THE MIRACLE-EAR FOUNDATION
IN WHICH GROUP EMPLOYEES PARTICIPATED
• Ciao! is the project of Fondazione Amplifon ETS which, since 2020, has been • Kindness: Alongside more traditional initiatives, Fondazione Amplifon
contributing to the wellbeing and active engagement of elderly people in ETS promotes reflection and programming around Kindness, understood
residential care homes, through the best video-connection technologies as a desirable form of action and relationship, and ultimately as a tool for
available on the market. To date, around 300 care homes in Italy and peace – urgent and accessible to each of us. Among these initiatives, the
CONSOLIDATED
approximately 30 abroad are involved. Their residents have access to a daily Festival della Gentilezza (Kindness Festival), now in its second edition, offers
FINANCIAL STATEMENTS
entertainment schedule, including concerts, yoga classes, virtual travel a multidisciplinary reflection on the contemporary meaning of Kindness,
experiences, art therapy, press reviews, storytelling sessions, musicals and through contributions from figures in culture, entertainment, sport, music and
digital games. Amplifon employees are involved through: research. Amplifon employees are engaged through Kindness Labs, dedicated
- Let’s Dream: an initiative that collects the dreams and wishes of care home workshops exploring the theme of Kindness and led by distinguished guests. In
residents and that teams of Amplifon volunteers turn into reality. In 2025, 2025, five sessions were held, featuring guests such as Dario Fabbri, Francesco
around ten events involved 40 employees engaging elderly residents in Italian Costa, Cecilia Sala, Daria Bignardi and Nicola Lagioia, with more than 260
care homes through museum visits, concerts with well-known singers, local participations from Group employees.
outings and much more. • Teaming Program: a Fundación GAES Solidaria initiative involving around 600
- Ciao! C’è un regalo per te (There’s a gift for you): the annual initiative during Group’s employees, who voluntarily donate €1 per month from their salaries.
STATEMENT
which Amplifon volunteers donate Christmas gifts to care home residents, In 2024, the programme raised approximately €20,000, which was allocated to
helping to bring comfort and closeness to those who often experience local community support, medical research, and disaster relief efforts. In 2025
loneliness during the holiday season. In 2025, more than 340 employees in the Foundation awarded ten grants of €2,000 each to research and solidarity
CONSOLIDATED SUSTAINABILITY
Italy, France, Spain and Portugal fulfilled over 700 wishes expressed by elderly projects directly selected by employees.
residents in around 20 care homes across the four countries.
• Elderly people and urban outskirts: Fondazione Amplifon ETS supports various • Vacaciones en Paz: during the summer, the Foundation collaborates with the
initiatives in urban peripheral areas to combat elderly loneliness, contribute “Vacaciones en Paz” campaign to provide audiological screenings and hearing
to housing dignity, promote active ageing and foster psychological wellbeing. aid fittings to 200 Sahrawi children hosted in Spain, safeguarding their hearing
Among these: health and improving their quality of life.
- Vicini in Città (Neighbours in the City): a programme in partnership • International Cooperation Projects: Fundación GAES Solidaria carries out
with the Community of Sant’Egidio, aimed at combating loneliness and solidarity audiology projects throughout the year in Nepal, Equatorial Guinea
REPORT
isolation among approximately 300 elderly residents in the Corvetto district and Cape Verde, sending teams of hearing care professionals to provide
ON OPERATIONS
of Milan, through accompaniment activities, home visits, phone calls and assistance to the local population. During the missions, the team conducted
social gatherings. Ti passo a prendere (I’ll pick you up): implemented with audiometric tests, fitted hearing aids, and delivered training sessions for local
Memorabilia, through which 88 volunteers and around forty elderly residents healthcare workers, ensuring a long-lasting positive impact on the community.
from the Corvetto district attend performances staged by some of Milan’s
most renowned theatres, such as Teatro Menotti and Piccolo Teatro. • MiracleMissions:hearing aid donation programmes carried out in collaboration
- Indovina chi viene a casa (Guess Who’s Coming to Visit): an initiative with franchisees and employees within the Miracle-Ear network. In 2025, two
developed in partnership with Fondazione di Comunità Milano, together with missions were organised across the United States, resulting in the donation of
Fondazione Aquilone and La Bottega di Quartiere, aimed at combating loneliness, over 300 hearing aids to more than 150 individuals in underserved communities,
addressing domestic hardship and promoting active ageing among 80 elderly along with ongoing maintenance support to ensure continued benefit over time.
people living alone in Milan’s Zone 9. During the year, 15 Amplifon volunteers
AMPLIFON
AT A GLANCE
contributed through small home maintenance works for beneficiaries.
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Given its role and significance within the communities in which it operates, Amplifon launched “We Care” in 2019. This programme encourages more responsible behaviours
and consolidates the social impact initiatives that the Group promotes in the communities in which it operates, complementing the social inclusion activities promoted by
the Group’s Foundations.
Below are the key initiatives undertaken in 2025:
also in 2025, Amplifon Italia S.p.A. donated approximately €200,000 to support various causes, including the “Una Laurea con Amplifon” project, which provides
AMPLIFON
scholarships for high school graduates pursuing a university degree in Hearing Aid Technology.
ITALIA S.P.A.
CONSOLIDATED
the Company continued its collaboration with the association Les Enfants Sourds du Cambodge, carrying out two humanitarian missions in Cambodia. During these
FINANCIAL STATEMENTS
AMPLIFON missions, approximately 1,000 hearing aids were distributed to more than 1,000 children in local communities. Four Amplifon hearing care professionals took part in
FRANCE the two missions. In addition, these missions supported the training of Cambodian hearing care professionals in preparation for obtaining their technical diploma in
2026.
AMPLIFON
Amplifon Portugal continued its support for Missão São Tomé, a programme that has been assisting over 120 children with hearing impairments for the past 14 years.
PORTUGAL
STATEMENT
Amplifon employees in the United States actively supported local non-profit organisations in the Twin Cities, Minnesota (Minneapolis and Saint Paul), contributing both
CONSOLIDATED SUSTAINABILITY
financially - donating over $49,000 - and through almost 2,000 hours of volunteer work. Additionally, the We Care programme continued to support the Minnesota
Wild Deaf & Hard of Hearing hockey team, an organisation dedicated to ensuring equal playing opportunities for individuals with hearing loss. The Company, together
AMPLIFON
with its volunteers, also supported the Hearing Loss Association of America (HLAA), taking part in the local Walk4Hearing initiative supported by over 70 participants,
USA
serving meals at the People Serving People homeless shelter in Minneapolis and supporting the local organisation Living Well, which provides assistance to hundreds
of people with disabilities. During 2025, 35 employees of the Amplifon Group (Miracle-Ear) volunteered for Living Well.
REPORT
during the year, Amplifon Australia employees volunteered at six Project Ciao events organised by Fondazione Amplifon. These events involved some of the most
ON OPERATIONS
isolated residents of aged care facilities participating in the project. In addition, around 50 Amplifon employees took part in two volunteering days at the RALAC Aged
AMPLIFON
Care facility, refurbishing and building furniture and outdoor structures for residents. Finally, Amplifon Australia donated more than 170 hearing aids to people in need
AUSTRALIA
in Samoa and Tonga as part of an ongoing hearing aid donation programme.
AMPLIFON In Germany, Amplifon employees expanded the Christmas gift collection initiative to include residents of a second residential care facility in Hamburg. In total, 70
GERMANY elderly residents received personalised Christmas gifts prepared by Amplifon employees from across Germany, who delivered them in person.
AMPLIFON
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• OtoPad
POSITIVE IMPACTS ON INDIVIDUALS
This internally developed audiometer uses an iPad, designed to benefit both
hearing care professionals and customers. For professionals, it improves the
AND ECONOMIC SYSTEMS GENERATED
accuracy of test results, allowing for a more precise fitting of hearing aids. For
BY TECHNOLOGICAL INNOVATIONS IN
customers, it enhances engagement in the hearing care journey, making the
assessment process unique, interactive, and personalised. In 2025, 390 OtoPads
PROCESSES, SERVICES, AND PRODUCTS
were installed in the Group’s clinics, out of more than 900 in total, providing
hundreds of thousands of hearing tests. In 2026, the objective is to continue
Amplifon X – the Group’s internal start-up, fully dedicated to Amplifon’s digital the roll-out in order to reach additional stores in countries where the device is
innovation strategy. It is responsible for the software design and end-to-end already available and to introduce it in new countries (a further 368 OtoPads to
development of highly innovative digital solutions aimed at enhancing both in-store be deployed in 2026 across Italy, the USA, the Netherlands, Chile and Australia).
and remote services. The key digital solutions and initiatives by Amplifon X include:
CONSOLIDATED
• Otokiosk
FINANCIAL STATEMENTS
• Amplifon App An internally developed audiometer that also uses an iPad, but is specifically
2025 saw the launch of the new app designed to support customers in the use of designed for customer self-use. As a medical device, it ensures high reliability of
their hearing aids, achieving a penetration rate of 25% and a user rating of 4.5 out results while expanding access to hearing loss assessments by providing a faster,
of 5. more autonomous testing experience outside of clinics. Additionally, OtoKiosk can
be used in clinics to optimise productivity, enabling preliminary hearing tests to
The new app, aimed at enhancing the user experience, enables customers to identify individuals who do not have hearing loss. In 2025, 103 of the approximately
receive remote support without the need to visit a clinic in person. It allows users 700 OtoKiosks in total were installed across 8 countries in which the Group
to manage device functions in real time, book appointments with their hearing operates. The objective for 2026 is to continue with the progressive installation
care professional, access video tutorials to resolve minor issues and much more, of new devices, primarily in three countries (the USA, Canada and Portugal), while
STATEMENT
directly from their smartphone. Thanks to the “Companion” feature, exclusive to enabling an increasing number of people to assess their hearing.
the Amplifon App, hearing aid usage data is analysed in real time and processed
through an artificial intelligence algorithm. This provides personalised suggestions,
CONSOLIDATED SUSTAINABILITY
such as battery replacement alerts or recommendations for the most suitable
programme based on ambient sounds, making the initial adaptation period
smoother and more enjoyable.
The roll-out plan of the new Amplifon App initially involved Portugal and New
Zealand; the release continued successfully in the United States (Miracle-Ear and
AHHC), in France, and subsequently in Switzerland and the United Kingdom. The
roll-out was then completed with further releases in Australia, Belgium, Italy and
REPORT
Germany, covering the majority of the planned countries. The Netherlands and
ON OPERATIONS
Spain represented the final stages of the distribution process of the new App.
Thanks to these developments, the project has involved almost all active Amplifon
Product Experience (APE) countries, with only a few still in the implementation
phase. The subsequent extension has been planned for the LATAM area, with
release scheduled for the first half of 2026.
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• AmplifAI Amplifon’s Centre for Research and Studies (CRS) – Founded in 1971 by Algernon
In 2025, AmplifAI was launched, a programme dedicated to the responsible Charles Holland in Italy, Amplifon’s Centre for Research and Studies (CRS) is now also
adoption of Artificial Intelligence solutions within Amplifon. The objective is to active in Spain and France. Its purpose is to consolidate investments and resources in
effectively and structurally govern the introduction of AI through a cross-functional the development, research, and theoretical-practical training in the fields of audiology
approach involving multiple areas of the organisation. and otolaryngology. The CRS has always been dedicated to advancing and sharing
scientific knowledge in collaboration with universities and national and international
The governance model includes two main bodies: scientific societies. Since its inception, it has organised numerous scientific courses
- The AmplifAI Control Tower, primarily led by the Chief Information Officer and and conferences, supported the publication of research studies, and provided
the Chief Marketing, Technology and Innovation Officer, responsible for strategic scholarships - both nationally and internationally - for medical specialists (ENTs and
direction and overall oversight. audiologists-phoniatrists) as well as speech therapists.
- The AmplifAI Committee, composed of approximately 60 members, which
serves as a reference point for business functions by collecting AI-related ideas, In particular, the CRS has developed several initiatives, including:
CONSOLIDATED
initiatives and needs and bringing them to the attention of the Control Tower.
FINANCIAL STATEMENTS
• Organisation of training courses and conferences accredited under the Continuing
The programme integrates several areas: Medical Education (CME/ECM) system, including international events such as
- Personal productivity (e.g. tools supporting employees’ day-to-day activities). satellite sessions within major global audiology congresses, as well as courses
- Enterprise applications, meaning the integration of AI into existing business dedicated to ENT specialists promoted by local medical teams.
processes and platforms. • Coordination of research projects and production of specialised scientific content,
with the publication of studies and reports on advanced audiology topics,
In this context, AI-native tools are being assessed and adopted (such as automated including analyses on the impact of noise and insights derived from the activities
call centre solutions), AI functionalities integrated into existing software (for of the international CRS. CRS maintains an extensive scientific library, dedicated to
example, automated ticket analysis modules), and internally developed customised professionals, researchers, and students.
STATEMENT
AI solutions. The aim is to create a coherent AI ecosystem capable of supporting
business processes without fragmentation.
INCREASED CUSTOMER SATISFACTION AND
CONSOLIDATED SUSTAINABILITY
Solution development is entrusted to dedicated teams, such as Amplifon X and IT
IMPROVED SERVICE QUALITY DUE TO THE
Security, to ensure quality, security and control over the technological perimeter.
At the same time, topics such as security, regulatory compliance and Responsible
DEVELOPMENT OF SYSTEMS THAT ANALYSE
AI remain central, with the involvement of key functions such as Legal and
Cybersecurity for regulatory and security aspects.
CUSTOMER NEEDS AND EFFICIENTLY MANAGE
AmplifAI is conceived as a multi-year programme, combining specific projects,
REPORTS AND COMPLAINTS
strategic initiatives and industrialisation activities. It includes the development
REPORT
of prototypes, pilot testing (such as those focused on personal productivity) and
ON OPERATIONS
the continuous enhancement of AI functionalities already in use, for example in Through the Ampli-care Global Store Concept (for further information on Ampli-
ticket management systems. The initiatives in the pipeline cover both incremental care, please refer to the paragraph “Sustainability strategy” in the chapter “General
developments and new AI-enabled projects. disclosures (ESRS 2)”), the Group’s clinic transformation strategy aimed at offering
an exclusive and personalised audiological experience – both during clinic visits and
The programme is also part of a broader roadmap looking towards the future throughout the entire customer journey – Amplifon seeks to activate a comprehensive
of the organisation, with a mindset of continuous transformation. This vision ecosystem around the customer. Leveraging the data it collects and the advanced
includes strengthening internal capabilities through AI literacy programmes and technologies it possesses, the Group ensures a very high level of personalisation
ensuring compliance with the requirements of the AI Act. and service quality, consistently delivered across every touchpoint in the customer
journey. For further information, please refer to section “Policies, actions, metrics and
targets” of the “General disclosures (ESRS 2)” chapter; Moreover, a key component
AMPLIFON
AT A GLANCE
of Amplifon’s offering is the Amplifon 360 Protocol, which is also described in the
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aforementioned section as a differentiating element of the Group’s offering. This Amplifon has also provided hearing screenings to its employees at its offices in Milan
protocol delivers higher customer engagement and unmatched personalisation, (both the global headquarters and the Amplifon Italia S.p.A. offices), Melbourne,
ensuring that each individual receives a tailored hearing solution, enabling the Minneapolis, Hamburg and Paris. Finally, on the occasion of World Hearing Day 2025,
th
standardisation of service quality at high levels. the Company offered free screenings to citizens in the 15 arrondissement of Paris
and to employees of companies located in the Melbourne central business district
For further information regarding Customer Relationship Management, please refer building that also hosts the offices of Amplifon Australia.
to paragraph “[S4-3] Processes to remediate negative impacts and channels for
consumers and end-users to raise concerns” in the chapter “[ESRS S4] Consumers
and End-Users”.
INCREASED AWARENESS AND SENSITIVITY
CONSOLIDATED
REGARDING THE IMPORTANCE OF HEARING
FINANCIAL STATEMENTS
WELLNESS AND RESPONSIBLE LISTENING
Listen Responsibly – Programme designed to increase awareness of hearing well-
being and responsible listening. By 2028, its goal is to engage at least 20 million people
aged 18 to 35, including students, through digital communication campaigns,events
and partnerships, such as the one with La Scala in Milan.
STATEMENT
To date, the Listen Responsibly programme has engaged more than 25 million people
under the age of 35 and, in particular, awareness-raising activities on responsible
listening linked to the collaboration with Teatro alla Scala reached 40,000 people
CONSOLIDATED SUSTAINABILITY
between 2024 and 2025.
In addition, the programme is complemented by the dedicated “Listen Responsibly”
App, which engages students and citizens as pioneers of a new acoustic ecology. Its
noise tracker detects environmental noise levels. The Group has set a target of at
least 110,000 total noise measurements by 2026. By the end of 2025, the Group had
recorded 103,072 measurements from 19,178 users. Part of these measurements
stem from the internal contest launched by Amplifon at the end of 2025 for employees
REPORT
at its Milan headquarters, which involved more than 60 employees. In addition, in
ON OPERATIONS
2025 dedicated digital campaigns on responsible listening were launched across the
Group’s corporate social media profiles (mainly LinkedIn and Instagram), reaching a
total of more than 15 million users under the age of 35.
The Listen Responsibly ecosystem, focused on hearing prevention awareness, also
includes a series of initiatives involving hearing tests. Since 2023, Amplifon has
conducted approximately 1,100 free hearing tests at universities (Bocconi University
in Milan, LUISS in Rome and LIUC in Castellanza (VA)), Company premises (including
LinkedIn Italy and Sky Italy) and public events (Economy Festival in Trento and TedX
“Go Beyond”).
AMPLIFON
AT A GLANCE
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GOVERNANCE INFORMATION
ESRS G1 – BUSINESS CONDUCT
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
CONSOLIDATED
FINANCIAL STATEMENTS
SUSTAINABILITY TOPIC DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
Strengthening and promoting an ethical corporate culture - founded on principles of integrity, fairness, non-
Corporate culture Actual positive
discrimination, and respect, and supported by effective whistleblower protection - enhances employee trust
Protection of whistle-blowers impact
and customer loyalty.
Negative impacts on the economy, markets, and stakeholder trust due to potential anti-competitive
Potential negative
Corporate culture behavior and monopolistic practices, as well as non-compliance with applicable laws, regulations, and
impact
internal and external standards.
Corruption and bribery Failure to prevent and detect corruption and bribery—due to inadequate training, weak controls, or lack of
Potential negative
Prevention and detection including compliance mechanisms—may result in incidents of non-compliance with applicable laws, regulations, and
STATEMENT
impact
training; Incidents internal or external standards, leading to legal, economic, and reputational consequences for stakeholders.
Management of relationships Effective management of relationships with both direct and indirect suppliers—through monitoring,
Actual positive CONSOLIDATED SUSTAINABILITY
with suppliers including payment engagement, and alignment with ESG criteria—facilitates the integration and dissemination of
impact
practices environmental and social sustainability standards across the value chain.
Potential failure to meet minimum ethical conduct standards along the supply chain, as well as missed Potential negative
Corporate culture
opportunities for responsible sourcing. impact
Potential misleading or non-compliant communication on financial disclosure, non-financial disclosure and/
or other communication initiatives may have an impact on corporate compliance posture and/or reputation,
given also the Company’s increasing relevance and the involvement in initiatives of public interest. REPORT
ON OPERATIONS
Corporate culture Risk
Qualitative anticipated financial effects:
Potential non-compliance with mandatory external disclosures, also due to increasing regulatory
requirements, as well as misleading/delayed communications possibly leading to sanctions and/or affecting
stakeholders’ commitment.
Potential risk related to business partners along the Group supply chain not fully respecting the ethical and
social standards, including human rights, as well as suppliers in emerging markets engaging in labour-
intensive operations (concerning also the extraction and processing of raw materials), also due to not
Management of relationships
structured control on third parties, potentially leading to non-compliance events and reputational impacts
with suppliers including payment 56 Risk
on the Group.
practices
Qualitative anticipated financial effects:
Potential suppliers’ non-compliance with ethical standards possibly leading to sanctions / costs for
AMPLIFON
additional specific controls as well as to loss of reputation affecting stakeholders’ commitment. AT A GLANCE
56.This risk has been deemed material under both ESRS S2 (Workers in the value chain) and ESRS G1 (Business conduct).
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the identity of the whistleblower and all individuals concerned. This approach is
MANAGEMENT OF IMPACTS, RISKS, designed to reduce the risk of misconduct within the Group. To this end, the Policy
specifies that whistleblowers, as well as other individuals involved in the report, are
protected against any retaliatory or discriminatory act, whether direct or indirect,
AND OPPORTUNITIES CONCERNING for reasons connected, directly or indirectly, to the report. Specifically, no employee
or individual within the Group may be dismissed, demoted, suspended, threatened,
harassed, or otherwise discriminated against in their working conditions for making
THE GROUP’S GOVERNANCE a report in accordance with the Group’s Whistleblowing Policy. Protection is also
guaranteed even if the report, though ultimately unfounded, was made based on
proven grounds for believing that the information was true at the time of reporting.
[G1-1] BUSINESS CONDUCT POLICIES AND CORPORATE CULTURE In line with the progressive implementation of the Whistleblowing System across the
Group’s Countries, a specific mandatory online training programme is developed
CONSOLIDATED
The Code of Ethics, detailed in the “Policies, actions, metrics and targets” section and delivered to inform and train all Amplifon employees and collaborators on the
FINANCIAL STATEMENTS
of the “General disclosures (ESRS 2)” chapter, is at the core of Amplifon’s corporate conduct to adopt if they become aware of unlawful behaviour. Furthermore, during
approach. It defines and promotes a corporate culture based on the principles of the current year, the Group Whistleblowing Policy was updated to reflect the changes
legality, fairness, honesty, integrity, loyalty, transparency, and efficiency. The Code made to the Whistleblowing System following the implementation of the new Digital
outlines the fundamental values and standards of conduct that guide the daily Reporting Platform, as well as to incorporate additional updates in line with a
actions of all individuals within the Group. Moreover, it forms an integral part of continuous improvement approach. The new version of the Group Whistleblowing
the Organisation, Management, and Control Model adopted by Amplifon S.p.A., in Policy was approved by the Board of Directors on 29 October 2025.
compliance with Italian Legislative Decree 231/2001 (“Model 231”).
For further details on anti-corruption policies related to the prevention of active
To reinforce these ethical values, Amplifon has adopted specific corporate Policies and passive corruption, please refer to the “Policies, actions, metrics and targets”
STATEMENT
that further strengthen the integrity and consistency of its corporate culture. section on the Anti-Corruption Policy in the “General disclosures (ESRS 2)” chapter.
These include the Anti-Corruption Policy, aimed at preventing and combating both It should also be noted that the corporate functions that could be most exposed to
active and passive corruption, and the Whistleblowing Policy, through which the the risk of active and passive corruption are those that perform activities considered
CONSOLIDATED SUSTAINABILITY
Group has outlined and formalised a structured process for managing reports of ‘sensitive’ within the meaning of the Anti-Corruption Policy, e.g. the Purchasing,
potential misconduct or violations. In particular, the Policy defines the set of rules Human Resources, Medical Area functions, and all those that have relations with
and communication channels for submitting and handling reports, encouraging both representatives of public institutions.
internal and external stakeholders to report actual or suspected violations of the
Code of Ethics, the Anti-Corruption Policy, internal policies and procedures (such as
Model 231), as well as the laws and regulations applicable to each Group company, [G1-2] MANAGEMENT OF RELATIONSHIPS WITH SUPPLIERS
while ensuring the confidentiality of reports in accordance with the applicable
legislation. In 2025, Amplifon continued to closely monitor and manage the matters Managing relationships with suppliers is a critical aspect for the Group, as it has a
REPORT
relevant to the Group, with the involvement of the relevant corporate functions also direct impact on the quality of products and services offered, as well as on overall
ON OPERATIONS
in the area of compliance and/or organisation. operational efficiency. For this reason, from the qualification phase onwards, all
suppliers - whether involved in procurement contracts, sourcing, or the supply of
A dedicated section on the Whistleblowing System has been made available on the goods and services - are required to sign Amplifon’s Code of Ethics. As outlined in
corporate website and intranet, providing clear guidance on reporting procedures this Code of Ethics, and in alignment with the UN Global Compact Principles and
and the relevant channels. Furthermore, the Policy outlines the available reporting international conventions, Amplifon strictly opposes suppliers that, in violation of
channels, the reporting process and how reports are handled, the roles and fundamental human rights and principles of freedom and dignity, engage in forced
responsibilities, and the rights and obligations of the whistleblower, in compliance or child labour, or any form of discrimination. Furthermore, as in previous years,
with applicable regulations. The objective is to establish a system that facilitates Amplifon continues to require all hearing device suppliers, whose contracts are
the reporting of violations, safeguards the confidentiality of reports, and protects subject to periodic renegotiation, to recognise and adhere to the principles outlined
AMPLIFON
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in Amplifon’s Sustainability Policy. Additionally, as previously mentioned in the [G1-3] PREVENTION AND DETECTION OF CORRUPTION AND BRIBERY
“Policies, actions, metrics and targets” section of the “General disclosures (ESRS
2)” chapter, the Supplier Code of Conduct defines the principles and standards of Amplifon adopts a zero-tolerance approach towards corruption, both active and
conduct required from all suppliers and business partners across various areas, passive, as well as illicit favours, collusive behaviour, and solicitations for undue
including: business ethics and compliance, anti-corruption, human and labour advantages. To prohibit all forms of active and passive corruption, the Group has
57
rights, diversity and inclusion, health and safety, environment, and so on. From established general principles outlined in its Anti-Corruption Policy . The latter
2023, mandatory acceptance of the Supplier Code of Conduct was integrated into also establishes the need to regularly develop training and awareness activities,
the qualification process for new suppliers. Additionally, the requirement to sign both at Group and local level, in order to ensure understanding of and continuous
the Code was extended to existing suppliers who were qualified before the Code’s updates on anti-corruption requirements, related risks and expected behaviours.
adoption, with priority given to those with the largest global expenditure and those Any violations of the Anti-Corruption Policy constitute a breach of the Group’s
providing critical goods or services. Amplifon assesses the risks associated with its values and may therefore result in the adoption of disciplinary measures Amplifon
supply chain by adopting a risk-based methodology, considering both the supplier’s has implemented a Whistleblowing System for managing reports, including any
CONSOLIDATED
industry sector and geographical location. This approach enables the identification violations, suspected violations, or non-compliant behaviours related to the Anti-
FINANCIAL STATEMENTS
of potential risks within the supply chain. The progressive adoption of the Supplier Corruption Policy. This system enables more effective monitoring of potential
Code of Conduct and the identification of potential ESG risks among suppliers misconduct or non-compliance with the Policy, as well as with applicable laws and
have been made possible through the global supplier assessment framework, regulations. Reports are received by the Whistleblowing Committee, which provides
implemented in 2023. In this regard, for further information please refer to the semi-annual updates - or more frequently when necessary - to the Control, Risk,
paragraph “Actions, metrics and targets” in the chapter “Social Information and Sustainability Committee, as well as to the Supervisory Board in cases relevant
(ESRS S2)”. This framework consists of two internal tools: the first tool assesses a to Italian Legislative Decree 231/2001. These updates include a summary report on
supplier’s inherent ESG risk level, based on industry sector (with a pilot phase in the actions taken in response to the reports received.
2024 covering Marketing, IT, Store Furniture, and Construction) and geographical
risk (sector- and country-specific), and the second tool evaluates the residual ESG As detailed in the “Policies, actions, metrics and targets” section of the “General
STATEMENT
risk, based on ESG-related data and information provided directly by suppliers via disclosures (ESRS 2)” chapter the Anti-Corruption Policy provides guidelines to
a self-assessment questionnaire. Using the first tool, the framework classifies each ensure that Amplifon operates based on loyalty, fairness, transparency, honesty,
supplier into low, medium, or high ESG inherent risk categories, based on widely and integrity. In the course of 2025, anti-corruption compliance assessments were
CONSOLIDATED SUSTAINABILITY
adopted and internationally recognised indicators covering key ethical, social, carried out on selected countries in order to verify the level of implementation
and environmental topics. The ESG Self-Assessment Questionnaire consists of a of the Policy’s safeguards and the actions to be implemented locally to ensure its
mandatory “Must-Have” section (e.g., compliance and policy-related information), correct and complete application.
and a “Best Practices” section (e.g., sustainability performance and maturity level),
which suppliers must complete. Their responses are then evaluated using a specific The Organisation, Management, and Control Model (“Model 231”), together with the
scoring methodology. Supervisory Body (OdV), regulates and oversees corporate administrative liability
in compliance with Italian legislation. Its implementation is aimed at ensuring
To support this process, in 2025 the Group conducted three on-site second-level corporate activities are conducted with integrity and transparency with the aim of
REPORT
audits at selected suppliers. For further information, please refer to paragraph preventing the commission of offences under Italian Legislative Decree 231/2001,
ON OPERATIONS
S2-5 in the chapter ESRS S2 “Workers in the Value Chain”. and safeguarding Amplifon’s reputation and protecting employees and business
partners. Amplifon S.p.A.’s Model 231 consists of a general and a special section. In
the general part, among the various topics covered, the contents of the Decree are
illustrated, the procedures for the establishment and functioning of the Supervisory
Body are defined, and the system of sanctions, communication and training of
personnel, as well as the reporting channels that the Company has adopted, also
AMPLIFON
AT A GLANCE
57. The Policy also describes, among other aspects, the process for monitoring and managing conduct related to gifts, representation expenses, donations and sponsorships (RSDS).
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with reference to violations pursuant to the Decree. In the special section, on the [G1-4] CONFIRMED INCIDENTS OF CORRUPTION OR BRIBERY
other hand, the control protocols of the corporate activities assessed as ‘sensitive’
for the purposes of Italian Legislative Decree 231/2001 and describes the conduct Amplifon has not received any convictions, and consequent fines, for violations
and foresight measures to be observed in order to reduce the risk of committing of the law on active and passive corruption. Consequently, due to the absence of
offences under the Decree. The Code of Ethics constitutes the essential foundation such cases, no action was taken against violations of the procedures and rules for
of Model 231: the two documents form a set of internal rules aimed at disseminating combating corruption and bribery.
a culture marked by ethics and corporate transparency. Periodic reviews assess the
need for updates to Model 231, ensuring alignment with regulatory developments, Similarly, the Group had no proven cases of active and passive bribery and no cases
organisational changes, industry best practices, and compliance standards. of contracts with business partners that were terminated or not renewed due to
violations related to active and passive bribery in 2025.
The last version of Model 231 was officially approved by the Board of Directors on
30 July 2024.
CONSOLIDATED
FINANCIAL STATEMENTS
In general, Amplifon Group subsidiaries, where applicable, adopt compliance
programmes in accordance with local regulations that establish corporate
administrative liability.
Amplifon ensures that all employees are promptly informed about updates
to the Anti-Corruption Policy and Whistleblowing Policy via email/intranet
communications. Regular awareness campaigns are conducted to reinforce
key anti-corruption principles, and a summary version of the Policy - containing
Amplifon’s core anti-corruption principles - is publicly available for third parties on
STATEMENT
Amplifon’s website.
To strengthen employee awareness on corruption and bribery, Amplifon has
CONSOLIDATED SUSTAINABILITY
implemented anti-corruption training programmes aligned with existing policies
(Anti-Corruption Policy and Code of Ethics). These principles promote the highest
standards in all business relationships, ensuring that activities are conducted with
loyalty, fairness, transparency, honesty, and integrity. The Policy also sets out
specific rules to prevent, detect, and manage corruption risks. At the local level,
anti-corruption training and awareness activities are adapted in line with Group
guidelines, while taking into account the specific country-level requirements.
Anti-corruption and bribery training is mandatory for all employees, regardless of
REPORT
their specific function or role. At the same time, Amplifon’s Board of Directors is
ON OPERATIONS
regularly updated on regulatory and jurisprudential developments, including anti-
corruption matters, through periodic briefings from the Supervisory Body, which
also provides them in the area of corruption.
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ENTITY-SPECIFIC GOVERNANCE DISCLOSURE
POSITION ALONG THE
VALUE CHAIN TIME HORIZON
DESCRIPTION IRO UpstreamOwn OperationsDownstreamShort-termMedium-termLong-term
CONSOLIDATED
The reliance on technology and the acceleration towards digitalization could be accompanied by an increasing relevance of
FINANCIAL STATEMENTS
cybersecurity, as well as the changes in the geopolitical scenario and potential third-party vulnerabilities could lead to an
increasing number of cyber-attacks.
Risk
Qualitative anticipated financial effects:
Business interruptions, leakage of sensitive/personal data and/or unauthorized access to assets due to cyber-attacks potentially
resulting in sanctions and costs (e.g., restore security levels, ransom payments) as well as potentially affecting revenues and
reputation.
STATEMENT
Changes in the geopolitical landscape and the potential vulnerabilities arising from the use of third-party systems and services expose organisations to an increasing
number of cyberattacks.
CONSOLIDATED SUSTAINABILITY
Amplifon addresses the risks associated with the acceleration of digitalisation and the growing importance of cybersecurity through a structured and proactive approach,
recognising that the widespread adoption of new technologies and the progressive digitalisation of processes may lead to an increase in cyber threats.
REPORT
ON OPERATIONS
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POLICIES ACTIONS, METRICS AND TARGETS
To mitigate cybersecurity risks, Amplifon has implemented specific policies aimed at In 2025, Amplifon reinforced its cybersecurity oversight, expanding its coverage to
protecting data and preventing cyberattacks. foster shared responsibility and enhance collaboration between departments. To
mitigate potential risks, the Company has strengthened several initiatives:
The internal Global Information Security Policy defines the principles, requirements
and guidelines underpinning the Information Security Management System (ISMS) Cybersecurity training – Amplifon invests in continuous cybersecurity training for
implemented and maintained by the Company to ensure information security, in employees, with a particular focus on emerging threats such as deepfake attacks and
compliance with the international standard ISO/IEC 27001:2022. This policy sets phishing. Through dedicated training programmes, the Company raises awareness
out the Group’s commitment to the continuous monitoring and management of about cyber risks, equipping employees with the skills to detect and counteract
cybersecurity-related threats. threats. The objective is to build an informed and proactive workforce capable
CONSOLIDATED
of actively contributing to the protection of corporate data and systems, thereby
FINANCIAL STATEMENTS
The Global Data Privacy Policy governs operations in this area; for more details, reinforcing the organisation’s overall resilience against cyber threats. This includes
please refer to the “Policies, actions, metrics and targets” section in the “General periodic phishing campaigns – three of which were organised in 2025. During these
disclosures (ESRS 2)” chapter. campaigns, both negative behaviours (clicking on links or scanning QR codes, entering
credentials, replying to emails) and positive behaviours (such as reporting the email
In addition, a Group-wide information security documentation framework has been via the dedicated Outlook button) are monitored at both overall and individual
defined, encompassing policies, processes, procedures and operating instructions country level. The results are shared with local IT teams, which are required to
addressing and regulating key information security topics (e.g., access control, asset communicate them locally to all users involved in the simulation. Targeted phishing
management, supplier management). training is assigned to all those who fail the simulation. In 2025, the three phishing
campaigns conducted recorded an average of 26.8% of users clicking on the fake
STATEMENT
malicious link (“Red” threshold) and 10.1% entering credentials in the fake login form
(“Green” threshold). Further corrective actions aimed at reducing risk are currently
being defined. Overall, 3,552 training hours were delivered. The Company also
CONSOLIDATED SUSTAINABILITY
provides a “curriculum vitae” of the cybersecurity skills acquired by its employees
upon completion of relevant training activities.
ISO 27001 Certification and NIS2 Compliance – In May 2025, Amplifon S.p.A.
obtained ISO 27001 certification without any non-conformities. The certification,
which provides the framework necessary to protect information through the
adoption of an ISMS, covers the provision of corporate services supporting the
design, development, distribution and maintenance of hearing solutions. Preparatory
REPORT
activities are already underway to extend the scope of certification during the 2026
ON OPERATIONS
surveillance audit, including subsidiaries in Australia, Belgium, the Netherlands and
Portugal, with the objective of further extending certification in subsequent years.
Maintaining certification also entails an annual second-level audit of the system
conducted by an independent third party. At the same time, alignment with the
requirements of the European NIS2 Directive is progressing in countries where the
directive has already been transposed (Italy, Belgium and Hungary).
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At the Parent Company and in the offices of the aforementioned subsidiaries, gap Security rating – In 2025, activities continued to maintain HiTrust and SOC 2 (System
analyses and related remediation actions are being carried out to ensure compliance and Organization Controls) certifications for Amplifon Hearing Health Care (AHHC) in
with the Directive and meet its requirements. The Directive has also introduced the the United States.
obligation for companies to report significant incidents to national NIS2 supervisory
authorities based on the perimeter affected by the event. Information security related business continuity plans – The Group has
established the processes necessary for incident management. To further extend
Cybersecurity assessment and audit on suppliers – At Amplifon S.p.A., the process and formalise these processes, with the support of a third party, a Business Impact
for assessing suppliers’ information security and privacy maturity continues and is Analysis will be conducted in 2026 to identify the most critical processes, enabling
required for every new contract and renewal, in order to ensure a robust level of the Group to define operational continuity plans and procedures.
security across Amplifon’s entire supply chain.
For further details on data privacy and cybersecurity activities and programme,
As of 2025, this has been complemented by a structured security audit programme please refer to the “Actions, metrics and targets” section in the “ESRS S4 – Consumers
CONSOLIDATED
on existing suppliers carried out by the Global Cyber Security function. Suppliers are and end-users” chapter.
FINANCIAL STATEMENTS
selected based on the relevance of the services provided, the level of risk identified in
preliminary assessments, and the presence of the contractual “Right to Audit” clause.
In 2025, four suppliers underwent second-level audits. Feedback gathered to date
has been generally positive; findings were shared with the supplier’s internal contact
and an action plan with defined timelines was proposed. In specific cases, depending
on the type of service provided, penetration testing activities were also carried out
on applications or platforms delivered by the supplier.
Digital transformation process – The digital transformation journey continued
STATEMENT
in 2025 through the consolidation of technologies aimed at optimising the secure
management of business processes, strengthening protection against cyber threats
and enabling more efficient and secure operations in a continuously evolving digital
CONSOLIDATED SUSTAINABILITY
environment. These include:
• a data lake solution, acting as a large data repository that enables the efficient and
secure collection, storage and analysis of large volumes of information and their
correlation in the event of incidents;
• an XDR (Extended Detection and Response) solution that contributes to the creation
of an integrated view of possible threats from different sources, facilitating the
detection of and immediate response to cyber-attacks;
REPORT
• an advanced mail security solution capable of identifying and quarantining
ON OPERATIONS
malicious incoming emails;
• a CNAPP (Cloud-Native Application Protection Platform) solution, protecting
cloud-native applications throughout their lifecycle and providing a unified view
of cloud security status.
Information security vulnerability analysis – The Group conducts periodic checks
through vulnerability assessments and penetration testing, engaging application
owners on a rotating basis and verifying system security in non-production
environments. In addition, for certain teams, a continuous verification process has
been implemented whenever system changes are made, including dedicated security
AMPLIFON
AT A GLANCE
testing. In 2025, 20 full tests were conducted.
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ANNEX
INDEX OF DISCLOSURE OBLIGATIONS
LIST OF MATERIAL DR Reference page
ESRS 2 – GENERAL DISCLOSURES
BP-1 – General basis for preparation of sustainability statements 104
BP-2 – Disclosures in relation to specific circumstances 104
CONSOLIDATED
FINANCIAL STATEMENTS
GOV-1 – The role of the administrative, management and supervisory bodies 106
GOV-2 – Information provided to and sustainability matters addressed by the undertaking’s administrative, management and supervisory bodies 110
GOV-3 – Integration of sustainability-related performance in incentive schemes 110
GOV-4 – Statement on due diligence 111
GOV-5 – Risk management and internal controls over the sustainability reporting 114
SBM-1 – Strategy, business model and value chain 115
SBM-2 – Interests and views of stakeholders 129
STATEMENT
SBM-3 – Material impacts, risks and opportunities and their interaction with strategy and business model 133; 151
IRO-1 – Description of the processes to identify and assess material impacts, risks and opportunities 133
IRO-2 – Disclosure requirements in ESRS covered by the undertaking’s sustainability statement 133
CONSOLIDATED SUSTAINABILITY
122; 148; 167; 180; 184; 203; 205;
Minimum Disclosure Requirements – Policies (MDR-P), Actions (MDR-A), Metrics (MDR-M), Targets (MDR-T)
210; 213; 216; 223; 225; 227
ESRS E1 – CLIMATE CHANGE
ESRS 2 SBM-3-E1 – Material impacts, risks and opportunities and their interaction with strategy and business model 164
ESRS 2 IRO-1-E1 – Description of processes for identifying and assessing relevant climate-related impacts, risks and opportunities 143
E1-1 Transition plan for climate change mitigation 167
REPORT
ESRS 2 GOV-3-E1 – Integration of sustainability-related performance in incentive schemes 111
ON OPERATIONS
E1-2 – Policies related to climate change mitigation and adaptation 170
E1-3 – Actions and resources in relation to climate change policies 167
E1-4 – Targets related to climate change mitigation and adaptation 167
E1-5 – Energy consumption and mix 171
E1-6 – Gross Scopes 1, 2, 3 and Total GHG emissions 172
E1-9 – Anticipated financial effects from material physical and transition risks and potential climate-related opportunities Disclosure subject to phase-in
ESRS S1 – OWN WORKFORCE
ESRS 2 SBM-3-S1 – Material impacts, risks and opportunities and their interaction with strategy and business model 178
AMPLIFON
AT A GLANCE
S1-1 – Policies related to own workforce 180
S1-2 – Processes for engaging with own workers and workers’ representatives about impacts 183
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LIST OF MATERIAL DR Reference page
S1-3 – Processes to remediate negative impacts and channels for own workers to raise concerns 183
S1-4 – Taking action on material impacts on own workforce, and approaches to mitigating material risks and pursuing material opportunities related to own workforce,
184
and effectiveness of those actions
S1-5 – Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities 184
S1-6 – Characteristics of the undertaking’s employees 190
S1-7 – Characteristics of non-employee workers in the undertaking’s own workforce 194
S1-9 – Diversity metrics 195
S1-10 – Adequate wages 197
S1-11 – Social protection 197
CONSOLIDATED
S1-12 – Persons with disabilities 197
FINANCIAL STATEMENTS
S1-17 – Incidents, complaints and severe human rights impacts 197
S1-13 – Training and skills development metrics 198
S1-15 – Work-life balance metrics 199
S1-16 – Compensation metrics (pay gap and total remuneration) 200
ESRS S2 – WORKERS IN THE VALUE CHAIN
ESRS 2 SBM-3-S2 – Material impacts, risks and opportunities and their interaction with strategy and business model 202
S2-1 – Policies related to value chain workers 203
STATEMENT
S2-2 – Processes for engaging with value chain workers about impacts 204
S2-3 – Processes to remediate negative impacts and channels for value chain workers to raise concerns 204
CONSOLIDATED SUSTAINABILITY
S2-4 – Taking action on material impacts on value chain workers, and approaches to managing material risks and pursuing material opportunities related to value chain
205
workers, and effectiveness of those action
S2-5 – Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities 205
ESRS S4 – CONSUMERS AND END-USERS
ESRS 2 SBM-3-S4 – Material impacts, risks and opportunities and their interaction with strategy and business mode 208
S4-1 – Policies related to consumers and end-users 210
REPORT
S4-2 – Processes for engaging with consumers and end-users about impacts 211
ON OPERATIONS
S4-3 – Processes to remediate negative impacts and channels for consumers and end-users to raise concerns 212
S4-4 – Taking action on material impacts on consumers and end-users, and approaches to managing material risks and pursuing material opportunities related to
213
consumers and end- users, and effectiveness of those actions
S4-5 – Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities 213
ESRS G1 – BUSINESS CONDUCT
ESRS 2 GOV-1-G1 – The role of the administrative, supervisory and management bodies 109
G1-1 – Corporate culture and business conduct policies 223
G1-2 – Management of relationships with suppliers 223
G1-3 – Prevention and detection of corruption and bribery 224 AMPLIFON
AT A GLANCE
G1-4 – Confirmed incidents of corruption or bribery 225
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LISTOFINFORMATIONELEMENTSUNDERTHECROSS-CUTTINGANDTHEMATIC
PRINCIPLES DERIVED FROM EU LAW
Disclosure Requirement Benchmark Regulation EU Climate
SFDR reference Pillar 3 reference Material/Non-material Reference page
and related datapoint reference Law reference
ESRS 2 GOV-1 Board’s gender Indicator number 13 of Table Delegated Regulation (EU)
Material 106
diversity paragraph 21 (d) #1 of Annex I 2020/1816, Annex II
CONSOLIDATED
ESRS 2 GOV-1 Percentage
Delegated Regulation (EU)
of board members who are Material 107
FINANCIAL STATEMENTS
2020/1816, Annex II
independent paragraph 21 (e)
ESRS 2 GOV-4 Statement on Indicator number 10 of Table
Material 111
due diligence paragraph 30 #3 of Annex I
Article 449a Regulation (EU)
No 575/2013;
ESRS 2 SBM-1 Involvement in Commission Implementing
Indicator number 4 of Table Delegated Regulation (EU)
activities related to fossil fuel Regulation (EU) 2022/2453(6) Data point not applicable
#1 of Annex I 2020/1816, Annex II
activities paragraph 40 (d) i Table 1: Qualitative
information on Environmental
STATEMENT
risk and Table 2: Qualitative
information on Social risk
ESRS 2 SBM-1 Involvement in
Indicator number 9 of Table Delegated Regulation (EU)
activities related to chemical Data point not applicable
CONSOLIDATED SUSTAINABILITY
#2 of Annex I 2020/1816, Annex II
production paragraph 40 (d) ii
ESRS 2 SBM-1 Involvement Delegated Regulation (EU)
in activities related to Indicator number 14 of Table 2020/1818, Article 12(1)
Data point not applicable
controversial weapons #1 of Annex I Delegated Regulation (EU)
paragraph 40 (d) iii 2020/1816, Annex II
ESRS 2 SBM-1 Involvement in Delegated Regulation (EU)
activities related to cultivation 2020/1818, Article 12(1)
Data point not applicable
and production of tobacco Delegated Regulation (EU)
REPORT
paragraph 40 (d) iv 2020/1816, Annex II
ON OPERATIONS
ESRS E1-1 Transition plan to
Regulation (EU) 2021/1119,
reach climate neutrality by Material 167
Article 2(1)
2050 paragraph 14
AMPLIFON
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Disclosure Requirement Benchmark Regulation EU Climate
SFDR reference Pillar 3 reference Material/Non-material Reference page
and related datapoint reference Law reference
Article 449a Regulation (EU)
No 575/2013; Commission
Implementing Regulation
Article 12(1), points (a) and
ESRS E1-1 Undertakings (EU) 2022/2453 Template 1:
(d) to (g), and paragraph 2,
excluded from Paris-aligned Banking book-Climate Change Material 167
of Commission Delegated
Benchmarks paragraph 16 (g) transition risk: Credit quality
Regulation (EU) 2020/1818
of exposures by sector,
emissions and residual
maturity
Article 449a Regulation (EU)
CONSOLIDATED
No 575/2013; Commission
FINANCIAL STATEMENTS
ESRS E1-4 GHG emission Implementing Regulation
Indicator number 4 of Table Delegated Regulation (EU)
reduction targets paragraph (EU) 2022/2453 Template Material 167
#2 of Annex I 2020/1818, Article 6
34 3: Banking book – Climate
change transition risk:
alignment metrics
ESRS E1-5 Energy
consumption from fossil Indicator number 5 Table #1
sources disaggregated by and Indicator n. 5 Table #2 of Material 171
sources (only high climate Annex I
impact sectors) paragraph 38
ESRS E1-5 Energy
Indicator number 5 of Table
STATEMENT
consumption and mix Material 171
#1 of Annex I
paragraph 37
ESRS E1-5 Energy intensity
CONSOLIDATED SUSTAINABILITY
associated with activities in Indicator number 6 of Table
Material 171
high climate impact sectors #1 of Annex I
paragraphs 40 to 43
Article 449a Regulation (EU)
No 575/2013; Commission
Implementing Regulation
ESRS E1-6 Gross Scope 1, 2, (EU) 2022/2453 Template 1: Delegated Regulation (EU)
Indicators number 1 and 2
3 and Total GHG emissions Banking book-Climate Change 2020/1818, Article 5(1), 6 and Material 174
Table #1 of Annex I
paragraph 44 transition risk: Credit quality 8(1)
REPORT
of exposures by sector,
emissions and residual
ON OPERATIONS
maturity
AMPLIFON
AT A GLANCE
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Disclosure Requirement Benchmark Regulation EU Climate
SFDR reference Pillar 3 reference Material/Non-material Reference page
and related datapoint reference Law reference
Article 449a Regulation (EU)
No 575/2013; Commission
ESRS E1-6 Gross GHG Implementing Regulation
Indicator number 3 of Table Delegated Regulation (EU)
emissions intensity (EU) 2022/2453 Template Material 172
#1 of Annex I 2020/1818, Article 8(1)
paragraphs 53 to 55 3: Banking book – Climate
change transition risk:
alignment metrics
ESRS E1-7 GHG removals and Regulation (EU) 2021/1119,
Not material
carbon credits paragraph 56 Article 2(1)
ESRS E1-9 Exposure of the Delegated Regulation
CONSOLIDATED
benchmark portfolio to (EU) 2020/1818, Annex II Disclosure subject
FINANCIAL STATEMENTS
climate-related physical risks Delegated Regulation (EU) to phase-in
paragraph 66 2020/1816, Annex II
ESRS E1-9 Disaggregation of Article 449a Regulation (EU)
monetary amounts by acute No 575/2013; Commission
and chronic physical risk Implementing Regulation (EU)
paragraph 66 (a) 2022/2453 paragraphs 46 and Disclosure subject
47; Template 5: Banking book to phase-in
ESRS E1-9 Location of - Climate change physical risk:
significant assets at material Exposures subject to physical
physical risk paragraph 66 (c) risk
Article 449a Regulation (EU)
STATEMENT
No 575/2013; Commission
ESRS E1-9 Breakdown of Implementing Regulation
the carrying value of its real (EU) 2022/2453 paragraph
Disclosure subject
CONSOLIDATED SUSTAINABILITY
estate assets by energy- 34; Template 2: Banking book
to phase-in
efficiency classes paragraph -Climate change transition
67 (c) risk: Loans collateralised by
immovable property - Energy
efficiency of the collateral
ESRS E1-9 Degree of exposure
of the portfolio to climate- Delegated Regulation (EU) Disclosure subject
related opportunities 2020/1818, Annex II to phase-in
paragraph 69
REPORT
ON OPERATIONS
AMPLIFON
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Disclosure Requirement Benchmark Regulation EU Climate
SFDR reference Pillar 3 reference Material/Non-material Reference page
and related datapoint reference Law reference
ESRS E2-4 Amount of each
Indicator number 8 Table #1
pollutant listed in Annex II
of Annex I Indicator number 2
of the E-PRTR Regulation
Table #2 of Annex 1 Indicator
(European Pollutant Release Not material
number 1 Table #2 of Annex I
and Transfer Register)
Indicator number 3 Table #2
emitted to air, water and soil,
of Annex I
paragraph 28
ESRS E3-1 Water and marine Indicator number 7 of Table
Not material
resources paragraph 9 #2 of Annex I
ESRS E3-1 Dedicated policy Indicator number 8 of Table
CONSOLIDATED
Not material
paragraph 13 #2 of Annex I
FINANCIAL STATEMENTS
ESRS E3-1 Sustainable oceans Indicator number 12 of Table
Not material
and seas paragraph 14 #2 of Annex I
ESRS E3-4 Total water
Indicator number 6.2 of Table
recycled and reused Not material
#2 of Annex I
paragraph 28 (c)
ESRS E3-4 Total water
3
consumption in m per net Indicator number 6.1 of Table
Not material
revenue on own operations #2 of Annex I
paragraph 29
ESRS 2 IRO-1 – E4 paragraph Indicator number 7 of Table
Material 146
16 (a) i #1 of Annex I STATEMENT
ESRS 2 IRO-1 – E4 paragraph Indicator number 10 of Table
Material 146
16 (b) #2 of Annex I
ESRS 2 IRO-1 – E4 paragraph Indicator number 14 of Table CONSOLIDATED SUSTAINABILITY
Material 146
16 (c) #2 of Annex I
ESRS E4-2 Sustainable land
Indicator number 11 of Table
/ agriculture practices or Not material
#2 of Annex I
policies paragraph 24 (b)
ESRS E4-2 Sustainable oceans
Indicator number 12 of Table
/ seas practices or policies Not material
#2 of Annex I
paragraph 24 (c)
ESRS E4-2 Policies to address
REPORT
Indicator number 15 of Table
deforestation paragraph 24 Not material
#2 of Annex I
ON OPERATIONS
(d)
ESRS E5-5 Non-recycled waste Indicator number 13 of Table
Not material
paragraph 37 (d) #2 of Annex I
ESRS E5-5 Hazardous waste
Indicator number 9 of Table
and radioactive waste Not material
#1 of Annex I
paragraph 39
ESRS 2 - SBM3 - S1 Risk of
Indicator number 13 of Table
incidents of forced labour Material 178
#3 of Annex I
paragraph 14 (f)
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
Disclosure Requirement Benchmark Regulation EU Climate
SFDR reference Pillar 3 reference Material/Non-material Reference page
and related datapoint reference Law reference
ESRS 2 - SBM3 - S1 Risk of
Indicator number 12 of Table
incidents of child labour Material 178
#3 of Annex I
paragraph 14 (g)
ESRS S1-1 Human rights Indicator number 9 Table
policy commitments #3 and Indicator number 11 Material 180
paragraph 20 Table #1 of Annex I
ESRS S1-1 Due diligence
policies on issues addressed
by the fundamental Delegated Regulation (EU)
Material 180
International Labor 2020/1816, Annex II
CONSOLIDATED
Organisation Conventions 1
FINANCIAL STATEMENTS
to 8, paragraph 21
ESRS S1-1 Processes and
measures for preventing Indicator number 11 of Table
Material 180
trafficking in human beings #3 of Annex I
paragraph 22
ESRS S1-1 Workplace
accident prevention policy Indicator number 1 of Table
Material 182
or management system #3 of Annex I
paragraph 23
ESRS S1-3 Grievance/
Indicator number 5 of Table
complaints handling Material 183
STATEMENT
#3 of Annex I
mechanisms paragraph 32 (c)
ESRS S1-14 Number of
fatalities and number
CONSOLIDATED SUSTAINABILITY
Indicator number 2 of Table Delegated Regulation (EU)
and rate of work- related Not material
#3 of Annex I 2020/1816, Annex II
accidents paragraph 88 (b)
and (c)
ESRS S1-14 Number of days
lost to injuries, accidents, Indicator number 3 of Table
Not material
fatalities or illness paragraph #3 of Annex I
88 (e)
ESRS S1-16 Unadjusted
Indicator number 12 of Table Delegated Regulation (EU)
gender pay gap paragraph Material 200
REPORT
#1 of Annex I 2020/1816, Annex II
97 (a)
ON OPERATIONS
ESRS S1-16 Excessive CEO pay Indicator number 8 of Table
Material 200
ratio paragraph 97 (b) #3 of Annex I
ESRS S1-17 Incidents of
Indicator number 7 of Table
discrimination paragraph Material 197
#3 of Annex I
103 (a)
AMPLIFON
AT A GLANCE
235

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ANNUAL REPORT 2025
Disclosure Requirement Benchmark Regulation EU Climate
SFDR reference Pillar 3 reference Material/Non-material Reference page
and related datapoint reference Law reference
ESR S1-17 Non-respect of Delegated Regulation
Indicator number 10 Table
UNGPs on Business and (EU) 2020/1816, Annex II
#1 and Indicator number 14 Material 197
Human Rights and OECD Delegated Regulation (EU)
Table #3 of Annex I
paragraph 104 (a) 2020/1818 Art 12 (1)
ESRS 2 SBM-3 – S2 Significant
risk of child labour or forced Indicators number 12 and n.
Material 202
labour in the value chain 13 Table #3 of Annex I
paragraph 11 (b)
ESRS S2-1 Human rights Indicator number 9 Table
policy commitments #3 and Indicator number 11 Material 203
CONSOLIDATED
paragraph 17 Table #1 of Annex I
FINANCIAL STATEMENTS
ESRS S2-1 Policies related
Indicators number 11 and n. 4
to value chain workers Material 203
Table #3 of Annex I
paragraph 18
ESRS S2-1 Non-respect of
Delegated Regulation
UNGPs on Business and
Indicator number 10 of Table (EU) 2020/1816, Annex II
Human Rights principles and Material 203
#1 of Annex I Delegated Regulation (EU)
OECD guidelines paragraph
2020/1818 Art 12 (1)
19
ESRS S2-1 Due diligence
policies on issues addressed
by the fundamental Delegated Regulation (EU)
STATEMENT
Material 203
International Labor 2020/1816, Annex II
Organisation Conventions 1
to 8, paragraph 19
CONSOLIDATED SUSTAINABILITY
ESRS S2-4 Human rights
issues and incidents
Indicator number 14 of Table
connected to its upstream Material 205
#3 of Annex I
and downstream value chain
paragraph 36
ESRS S3-1 Human rights Indicator number 9 Table
policy commitments #3 and Indicator number 11 Not material
paragraph 16 Table #1 of Annex I
ESRS S3-1 Non-respect of
REPORT
Delegated Regulation
UNGPs on Business and
ON OPERATIONS
Indicator number 10 of Table (EU) 2020/1816, Annex II
Human Rights, ILO principles Not material
#1 of Annex I Delegated Regulation (EU)
or and OECD guidelines
2020/1818 Art 12 (1)
paragraph 17
ESRS S3-4 Human rights
Indicator number 14 of Table
issues and incidents Not material
#3 of Annex I
paragraph 36
AMPLIFON
AT A GLANCE
236

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ANNUAL REPORT 2025
Disclosure Requirement Benchmark Regulation EU Climate
SFDR reference Pillar 3 reference Material/Non-material Reference page
and related datapoint reference Law reference
ESRS S4-1 Policies related to Indicator number 9 Table
consumers and end-users #3 and Indicator number 11 Material 210
paragraph 16 Table #1 of Annex I
ESRS S4-1 Non-respect of
Delegated Regulation
UNGPs on Business and
Indicator number 10 of Table (EU) 2020/1816, Annex II
Human Rights principles and Material 210
#1 of Annex I Delegated Regulation (EU)
OECD guidelines paragraph
2020/1818 Art 12 (1)
17
ESRS S4-4 Human rights
Indicator number 14 of Table
issues and incidents Material 213
CONSOLIDATED
#3 of Annex I
paragraph 35
FINANCIAL STATEMENTS
ESRS G1-1 United Nations
Indicator number 15 of Table
Convention against Material 223
#3 of Annex I
Corruption paragraph 10 (b)
ESRS G1-1 Protection of
Indicator number 6 of Table
whistle- blowers paragraph Material 223
#3 of Annex I
10 (d)
ESRS G1-4 Fines for violation
Indicator number 17 of Table Delegated Regulation (EU)
of anti- corruption and anti- Material 225
#3 of Annex I 2020/1816, Annex II
bribery laws paragraph 24 (a)
ESRS G1-4 Standards of anti-
Indicator number 16 of Table
corruption and anti- bribery Data point not applicable STATEMENT
#3 of Annex I
paragraph 24 (b)
CONSOLIDATED SUSTAINABILITY
th
Milano, March 4 2026 for the Board of Directors
Chief Executive Officer
Enrico Vita
REPORT
ON OPERATIONS
Disclaimer
This report contains forward looking statements (“Outlook”) regarding future events and the Amplifon Group’s operating, economic and financial results. These forecasts, by definition, contain elements of risk and
uncertainty, insofar as they are linked to the occurrence of future events and developments. The actual results may be very different with respect to the original forecast due to several factors, the majority of which are
out of the Group’s control.
AMPLIFON
AT A GLANCE
237

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ANNUAL REPORT 2025
CONSOLIDATED
FINANCIAL
STATEMENTS
st
CONSOLIDATED
as at December 31 , 2025
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
238

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ANNUAL REPORT 2025
INDICE
st
CONSOLIDATED FINANCIAL STATEMENTS AS AT DECEMBER 31 , 2025
> CONSOLIDATED STATEMENT 3. ACQUISITIONS AND GOODWILL 250
OF FINANCIAL POSITION 241 4. INTANGIBLE FIXED ASSETS
WITH USEFUL LIFE 254
> CONSOLIDATED INCOME STATEMENT 242 5. PROPERTY, PLANT AND EQUIPMENT 255
6. RIGHT-OF-USE ASSETS 257
> STATEMENT OF CONSOLIDATED 7. OTHER NON-CURRENT ASSETS 258
CONSOLIDATED
COMPREHENSIVE INCOME 243 8. DERIVATIVES AND HEDGE ACCOUNTING 259
FINANCIAL STATEMENTS
9. INVENTORIES 261
> STATEMENT OF CHANGES 10. TRADE RECEIVABLES 262
IN CONSOLIDATED EQUITY 244 11. CONTRACT COSTS 263
12. OTHER RECEIVABLES 263
> STATEMENT OF CONSOLIDATED CASH FLOWS 246 13. OTHER FINANCIAL ASSETS 264
14. CASH AND CASH EQUIVALENTS 264
> SUPPLEMENTARY INFORMATION TO THE 15. SHARE CAPITAL 265
STATEMENT OF CONSOLIDATED CASH FLOWS 247 16. NET FINANCIAL POSITION 266
17. FINANCIAL LIABILITIES 268
STATEMENT
> NOTES 248 18. LEASE LIABILITIES 271
19. PROVISIONS FOR RISKS AND CHARGES
1. GENERAL INFORMATION 248 (MEDIUM/LONG-TERM) 272
CONSOLIDATED SUSTAINABILITY
2. IMPACT OF TRADE TARIFFS, 20. LIABILITIES FOR EMPLOYEES’ BENEFITS
MILITARY CONFLICT IN UKRAINE (MEDIUM/LONG-TERM) 273
AND THE MIDDLE EAST, THE MACROECONOMIC 21. OTHER LONG-TERM LIABILITIES 275
ENVIRONMENT, AND CLIMATE CHANGE 22. TRADE PAYABLES 276
ON THE GROUP’S PERFORMANCE 23. CONTRACT LIABILITIES 276
AND FINANCIAL POSITION 249 24. OTHER PAYABLES 277
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
239

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ANNUAL REPORT 2025
25. PROVISIONS FOR RISKS AND CHARGES 43. TRANSLATION OF FOREIGN COMPANIES’
(CURRENT PORTION) 278 FINANCIAL STATEMENTS 305
26. LIABILITIES FOR EMPLOYEES’ BENEFITS 44. SEGMENT INFORMATION 305
(CURRENT PORTION) 278 45. ACCOUNTING POLICIES 310
27. SHORT-TERM FINANCIAL DEBT 278 46. SUBSEQUENT EVENTS 324
28. DEFERRED TAX ASSET AND LIABILITIES 279
29. ASSET AND LIABILITIES HELD FOR SALE 281
CONSOLIDATED
30. REVENUES FROM SALES AND SERVICES 282
FINANCIAL STATEMENTS
31. OPERATING COSTS 283 > ANNEXES 326
32. OTHER INCOME AND COSTS 285
33. AMORTIZATION, DEPRECIATION • CONSOLIDATION AREA 326
AND IMPAIRMENT 285 • INFORMATION PURSUANT TO ARTICLE
34. FINANCIAL INCOME, EXPENSES, AND VALUE § 149-DUODECIES OF CONSOB ISSUERS’
ADJUSTMENTS TO FINANCIAL ASSETS 285 REGULATIONS 331
35. INCOME TAXES 287 • DECLARATION IN RESPECT OF THE
36. PERFORMANCE STOCK GRANT 288 CONSOLIDATED FINANCIAL STATEMENTS
37. SUBSIDIARIES WITH RELEVANT MINORITY PURSUANT TO ARTICLE 154-BIS OF
STATEMENT
INTERESTS, JOINT VENTURES AND ASSOCIATE LEGISLATIVE DECREE NO. 58/98 332
COMPANIES 295 • REPORT ON THE AUDIT OF THE
38. EARNINGS (LOSSES) PER SHARE 296 CONSOLIDATED FINANCIAL STATEMENTS 333
CONSOLIDATED SUSTAINABILITY
39. TRANSACTIONS WITH PARENT COMPANIES • CERTIFICATION OF SUSTAINABILITY
AND RELATED PARTIES 297 REPORTING PURSUANT TO ARTICLE 81-TER,
40. GUARANTEES PROVIDED, COMMITMENTS, PARAGRAPH 1, OF CONSOB REGULATION NO.
AND CONTINGENT LIABILITIES 301 11971 OF 14 MAY 1999, AS AMENDED 336
41. TRANSACTIONS ARISING FROM ATYPICAL/ • REPORT ON THE AUDIT OF THE
UNUSUAL TRANSACTIONS 301 CONSOLIDATED SUSTAINABILITY
42. FINANCIAL RISK MANAGEMENT 302 STATEMENTS 337
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
240

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ANNUAL REPORT 2025
(*)
CONSOLIDATED STATEMENT OF FINANCIAL POSITION
(€ thousands) (€ thousands)
12/31/2025 12/31/2024 Change 12/31/2025 12/31/2024 Change
ASSETS LIABILITIES
Non-current assets Net Equity
Goodwill Note 3 1,927,215 1,945,495 (18,280) Share capital Note 15 4,528 4,528 -
Intangible fixed assets with finite useful life Note 4 380,720 428,360 (47,640) Share premium reserve 202,712 202,712 -
Property, plant, and equipment Note 5 237,082 253,924 (16,842) Treasury shares (131,983) (29,358) (102,625)
Right-of-use assets Note 6 462,038 492,064 (30,026) Other reserves (162,293) (77,628) (84,665)
CONSOLIDATED
Equity-accounted investments Note 37 21 2,527 (2,506) Retained earnings 993,916 904,374 89,542
FINANCIAL STATEMENTS
Hedging instruments Note 8 42 4,454 (4,412) Profit (loss) for the period 91,334 145,374 (54,040)
Deferred tax assets Note 28 74,907 77,332 (2,425) Group net equity 998,214 1,150,002 (151,788)
Contract costs Note 11 10,488 10,494 (6) Minority interests 311 222 89
Other assets Note 7 37,365 52,884 (15,519) Total net equity 998,525 1,150,224 (151,699)
3,129,878 3,267,534 (137,656)
Total non-current assets Non-current liabilities
Current assets Medium/long-term financial liabilities Note 17 983,806 952,283 31,523
Inventories Note 9 82,452 93,180 (10,728) Lease liabilities Note 18 364,309 387,597 (23,288)
Trade receivables Note 10 221,810 226,754 (4,944) Provisions for risks and charges Note 19 14,511 20,925 (6,414)
Contract costs Note 11 7,768 7,734 34 Liabilities for employees’ benefits Note 20 12,480 15,457 (2,977)
STATEMENT
Other receivables Note 12 105,467 107,552 (2,085) Hedging instruments Note 8 315 1,157 (842)
Hedging instruments Note 8 2,235 878 1,357 Deferred tax liabilities Note 28 92,660 99,493 (6,833)
CONSOLIDATED SUSTAINABILITY
Other financial assets Note 13 - 296 (296) Payables for business acquisitions Note 21 2,601 5,885 (3,284)
Cash and cash equivalents Note 14 308,882 288,834 20,048 Contract liabilities Note 23 145,150 153,766 (8,616)
Asset held for sale Note 29 34,424 - 34,424 Other long-term liabilities Note 21 22,181 35,667 (13,486)
763,038 725,228 37,810
Total current assets Total non-current liabilities 1,638,013 1,672,230 (34,217)
3,892,916 3,992,762 (99,846)
TOTAL ASSETS Current liabilities
Trade payables Note 22 366,477 377,100 (10,623)
Payables for business acquisitions Note 24 5,792 11,510 (5,718)
REPORT
Contract liabilities Note 23 123,581 122,914 667
ON OPERATIONS
Tax liabilities Note 24 48,089 49,830 (1,741)
Other payables Note 24 197,881 197,460 421
Hedging instruments Note 8 380 739 (359)
Provisions for risks and charges Note 25 7,459 2,403 5,056
Liabilities for employees’ benefits Note 26 4,806 4,094 712
Short-term financial liabilities Note 27 359,462 277,518 81,944
Lease liabilities Note 18
122,007 126,740 (4,733)
Liabilities held for sale Note 29 20,444 - 20,444
Total current liabilities 1,256,378 1,170,308 86,070
TOTAL LIABILITIES 3,892,916 3,992,762 (99,846)
AMPLIFON
AT A GLANCE
(*) Transactions with related parties have not been reported separately because not material both at
single entity and at consolidated level. Please refer to note 39 for more details.
241

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ANNUAL REPORT 2025
(*)
CONSOLIDATED INCOME STATEMENT
(€ thousands)
FY 2025 FY 2024 Change
Revenues from sales and services Note 30 2,395,705 2,409,241 (13,536)
Operating costs Note 31 (1,881,610) (1,854,593) (27,017)
Other income and costs Note 32 (2,450) 6,442 (8,892)
Gross operating profit (EBITDA) 511,645 561,090 (49,445)
CONSOLIDATED
Amortization, depreciation and impairment Note 33
FINANCIAL STATEMENTS
Amortization of intangible fixed assets with finite useful life (105,825) (108,062) 2,237
Depreciation of property, plant, and equipment (66,038) (61,710) (4,328)
Right-of-use depreciation (137,454) (131,586) (5,868)
Impairment losses and reversals of non-current assets (5,760) (2,918) (2,842)
(315,077) (304,276) (10,801)
Operating result 196,568 256,814 (60,246)
Financial income, expenses and value adjustments to financial assets Note 34
STATEMENT
Group's share of the result of associated companies valued at equity and gains/losses on disposals of equity investments 228 225 3
Interest income and expenses (35,048) (34,740) (308)
CONSOLIDATED SUSTAINABILITY
Interest expenses on lease liabilities (20,680) (19,138) (1,542)
Other financial income and expenses
(5,930) (3,184) (2,746)
Exchange gains and losses, and inflation accounting (3,733) (2,647) (1,086)
Gain (loss) on assets accounted at fair value 380 (550) 930
(64,783) (60,034) (4,749)
Profit (loss) before tax 131,785 196,780 (64,995)
REPORT
Current and deferred income tax Note 35
ON OPERATIONS
Current tax (44,691) (48,033) 3,342
Deferred tax 4,457 (3,177) 7,634
(40,234) (51,210) 10,976
Net profit (loss) 91,551 145,570 (54,019)
Net profit (loss) attributable to Minority interests 217 196 21
Net profit (loss) attributable to the Group 91,334 145,374 (54,040)
(*) Transactions with related parties have not been reported separately because not material both at single entity and at consolidated level. Please refer to note 39 for more details.
AMPLIFON
AT A GLANCE
242

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ANNUAL REPORT 2025
Earnings and dividend per share (€ per share) Nota 38 FY 2025 FY 2024
Earnings per share
- Basic 0.41049 0.64384
- Diluted 0.40344 0.64214
Dividend per share (*) 0.29 0.29
CONSOLIDATED
rd
(*) Dividend proposed by the Board of Directors at the Shareholders General Meeting convened on April 23 , 2026.
FINANCIAL STATEMENTS
STATEMENT OF CONSOLIDATED COMPREHENSIVE INCOME
(€ thousands)
STATEMENT
FY 2025 FY 2024
CONSOLIDATED SUSTAINABILITY
Net income (loss) for the period 91,551 145,570
Other comprehensive income (loss) that will not be reclassified subsequently to profit or loss:
Remeasurement of defined benefit plans Note 20 4,319 (2,603)
Tax effect on components of other comprehensive income that will not be reclassified subsequently to profit or loss (663) 489
Total other comprehensive income (loss) that will not be reclassified subsequently to profit or loss after the tax effect (A) 3,656 (2,114)
Other comprehensive income (loss) that will be reclassified subsequently to profit or loss
REPORT
Gains/(losses) on cash flow hedging instruments Note 8 (2,235) (9,253)
ON OPERATIONS
Gains/(losses) on exchange differences from translation of financial statements of foreign entities (81,669) (15,061)
Tax effect on components of other comprehensive income that will be reclassified subsequently to profit or loss 537
2,221
Total other comprehensive income (loss) that will be reclassified subsequently to profit or loss after the tax effect (B) (83,367) (22,093)
Total other comprehensive income (loss) (A)+(B) (79,711) (24,207)
Comprehensive income (loss) for the period 11,840 121,363
Attributable to the Group 11,650 121,346
Attributable to Minority interests 190 17
AMPLIFON
AT A GLANCE
243

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ANNUAL REPORT 2025
STATEMENT OF CHANGES
IN CONSOLIDATED EQUITY
(€ thousands)
Share Treasury Stock Cash flow Actuarial Profit (loss) Total Sha-
Share Legal Other Retained Translation Minority Total net
premium shares grant hedge gains and for the reholders'
capital reserve reserves earnings differences interests equity
reserve reserve reserve reserve losses period equity
CONSOLIDATED
Balance at 01/01/2024 4,528 202,712 934 3,636 (17,495) 41,299 9,888 (957) 809,643 (108,408) 155,139 1,100,919 759 1,101,678
FINANCIAL STATEMENTS
Allocation of profit (loss)
155,139 (155,139) - -
for 2023
Share capital increase - -
Treasury shares (25,396) (25,396) (25,396)
Dividend distribution (65,593) (65,593) (65,593)
Notional cost of stock Note
16,131 16,131 16,131
grants 36
Other changes 13,533 (16,123) 5,185 2,595 (554) 2,041
STATEMENT
- Stock Grant 13,533 (16,123) 1,364 (1,226) (1,226)
CONSOLIDATED SUSTAINABILITY
- Inflation accounting 17,484 17,484 17,484
- Other changes (13,663) (13,663) (554) (14,217)
Total comprehensive in-
121,346 121,363
(7,032) (2,114) (14,882) 145,374 17
come (loss) for the period
Note
- Hedge accounting (7,032) (7,032) (7,032)
8
- Actuarial gains (losses) (2,114) (2,114) (2,114)
REPORT
- Translation differences (14,882) (14,882) (179)
(15,061)
ON OPERATIONS
- Result for FY 2024 145,374 145,374 196 145,570
Balance at 12/31/2024 4,528 202,712 934 3,636 (29,358) 41,307 2,856 (3,071) 904,374 (123,290) 145,374 1,150,002 222 1,150,224
AMPLIFON
AT A GLANCE
244

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ANNUAL REPORT 2025
(€ thousands)
Share Treasury Stock Cash flow Actuarial Transla- Profit Total Sha-
Share Legal Other Retained Minority Total net
premium shares grant hedge gains and tion diffe- (loss) for reholders'
capital reserve reserves earnings interests equity
reserve reserve reserve reserve losses rences the period equity
CONSOLIDATED
Balance at 01/01/2025 4,528 202,712 934 3,636 (29,358) 41,307 2,856 (3,071) 904,374 (123,290) 145,374 1,150,002 222 1,150,224
FINANCIAL STATEMENTS
145,374 (145,374) - -
Allocation of profit (loss) for 2024
Share capital increase - -
Treasury shares (108,207) (108,207) (108,207)
Dividend distribution (65,302) (65,302) (65,302)
Note
Notional cost of stock grants 3,612 3,612 3,612
36
Other changes 5,582 (8,593) 9,470 6,459 (101) 6,358
STATEMENT
- Stock Grant 5,582 (8,593) 3,340 329 329
CONSOLIDATED SUSTAINABILITY
- Inflation accounting 6,467 6,467 6,467
(101)
- Other changes (337) (337) (438)
Total comprehensive income (loss)
11,650 11,840
(1,698) 3,656 (81,642) 91,334 190
for the period
Note
- Hedge accounting (1,698) (1,698)
(1,698)
8
- Actuarial gains (losses) 3,656 3,656 3,656
REPORT
- Translation differences (81,642) (81,642) (27) (81,669)
ON OPERATIONS
- Result for FY 2025 91,334 91,334 217 91,551
Balance at 12/31/2025 4,528 202,712 934 3,636 (131,983) 36,326 1,158 585 993,916 (204,932) 91,334 998,214 311 998,525
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
(*)
STATEMENT OF CONSOLIDATED CASH FLOWS
(€ thousands) (€ thousands)
FY 2025 FY 2024 FY 2025 FY 2024
OPERATING ACTIVITIES INVESTING ACTIVITIES:
Net profit (loss) 91,551 145,570 Purchase of intangible fixed assets (62,015) (61,451)
Amortization, depreciation and impairment: Purchase of tangible fixed assets (56,394) (84,970)
- intangible fixed assets 106,178 108,446 Consideration from sale of non-current assets 1,685 1,386
CONSOLIDATED
Cash flow generated from (absorbed by) operating investing
- property, plant, and equipment 69,285 62,686
(116,724) (145,035)
activities (B) FINANCIAL STATEMENTS
- right-of-use assets 139,614 131,586
Purchase of subsidiaries and business units net of cash and cash
(62,246) (192,531)
- goodwill - 1,558
equivalents acquired or dismissed
Provisions, other non-monetary items and gain/losses from
Increase (decrease) in payables for business acquisitions (8,014) 2,466
14,144 18,103
disposals
Cash flow generated from (absorbed by) acquisition activities (C) (70,260) (190,065)
Group’s share of the result of associated companies (224) (221)
Cash flow generated from (absorbed by) investing activities (B+C) (186,984) (335,100)
Financial income and expenses 65,005 60,255
FINANCING ACTIVITIES:
Current and deferred taxes
40,235 51,210
Increase (decrease) in financial payables 109,432 198,575
Cash flow from operating activities before change in working capital 525,788 579,193
(Increase) decrease in financial receivables 18 (833)
STATEMENT
Utilization of provisions (8,567) (2,837)
Fees paid on long-term borrowings (1,788) (1,807)
(Increase) decrease in inventories 2,587 (2,465)
Principal portion of lease payments (137,253) (128,959)
CONSOLIDATED SUSTAINABILITY
Decrease (increase) in trade receivables (1,672) 3,133
Other non-current assets and liabilities 962 5,290
Increase (decrease) in trade payables (5,399) 6,681
Dividend distributed (65,302) (65,593)
Changes in other receivables and other payables 6,740 (7,710)
Treasury shares purchase (108,207) (25,396)
Total change in assets and liabilities (6,311) (3,198)
Capital increases and minority shareholders’ contributions and
(101) (125)
Dividends received 295 147
dividends paid to third
Cash flow generated from (absorbed by) financing activities (D) (202,239) (18,848)
Interest received (paid) (60,308) (56,058)
Net increase in cash and cash equivalents (A+B+C+D) 25,544 97,210
Taxes paid (44,697) (68,926)
REPORT
Cash and cash equivalents at beginning of period 288,834 193,148
Cash flow generated from (absorbed by) operating activities (A) 414,767 451,158
ON OPERATIONS
Effect of exchange rate fluctuations on cash & cash equivalents (5,188) (1,524)
Effect of disposal of asset and asset/liabilities held for sale on net
(308)
financial position
Flows of cash and cash equivalents 25,544 97,210
Cash and cash equivalents at end of period 308,882 288,834
(*) Transactions with related parties have not been reported separately because not material both at
single entity and at consolidated level. Please refer to note 39 for more details.
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SUPPLEMENTARY INFORMATION TO THE STATEMENT
OF CONSOLIDATED CASH FLOWS
The fair value of the assets and liabilities of the business combinations referred to in Note 3 “Acquisitions and goodwill” are summarized below:
(€ thousands)
FY 2025 FY 2024(*)
CONSOLIDATED
- Goodwill 52,446 143,151
FINANCIAL STATEMENTS
- Customer lists 12,054 49,881
- Franchise rights 1,948 2,963
- Trademarks and non-competition agreements 2,372 1,509
- Other intangible fixed assets 280 714
- Property, plant, and equipment 2,638 11,610
- Right-of-use assets 8,100 14,043
- Current assets 5,462 16,380
STATEMENT
- Provisions for risks and charges (10) (1,890)
- Current liabilities
(8,975) (31,353)
CONSOLIDATED SUSTAINABILITY
- Other non-current assets and liabilities (14,685) (25,420)
- Third parties equity - 14,088
Total investments 61,630 195,676
Net financial debt acquired 3,290 3,752
Total business combinations 64,920 199,428
(Increase) decrease in payables through business acquisition
8,014 (2,466)
REPORT
Cash flow absorbed by (generated from) acquisitions 72,934 196,962
ON OPERATIONS
(Cash and cash equivalents acquired) (2,674) (6,897)
Net cash flow absorbed by (generated from) acquisitions 70,260 190,065
(*) Please note that for the comparative period 2024, a reclassification was made between franchise rights and other intangible assets for a better representation of the data.
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NOTES
1. GENERAL INFORMATION
The Amplifon Group is global leader in the distribution of hearing solutions and the
fitting of customized products.
The parent company, Amplifon S.p.A. is based in Via Ripamonti 133, Milan, Italy and
it’s controlled directly by Ampliter S.r.l. (42.01% of share capital and 68.36% of voting
CONSOLIDATED
rights), held for a 100.0% by Amplifin S.r.l., which is owned at 88% by Susan Carol
FINANCIAL STATEMENTS
Holland.
The consolidated financial statements at 31 December 2025 have been prepared
in accordance with International Financial Reporting Standards (IFRS) and the
regulations implementing article 9 of Legislative Decree No. 38 of 28 February 2005.
These standards include the IAS and IFRS issued by the International Accounting
Standard Board, as well as the SIC and IFRIC interpretations issued by the International
Financial Reporting Interpretations Committee, which were endorsed in accordance
with the procedure set out in article 6 of Regulation (EC) no. 1606 of 19 July 2002 by
STATEMENT
31 December 2025. International Financial Reporting Standards endorsed after that
date and before the preparation of these financial statements are adopted in the
preparation of this annual report only if early adoption is allowed by the endorsing
CONSOLIDATED SUSTAINABILITY
regulation, by the reporting standard itself and the Group has elected to do so.
The publication of the consolidated financial statements of the Amplifon Group
for the year closed on 31 December 2025, carried out in accordance with European
Commission Delegated Regulation n. 2019/815, as amended, was authorized by the
Board of Directors on 4 March 2026. This annual report is subject to the approval of
the Annual Shareholders’ Meeting of Amplifon S.p.A. convened on 23 April 2026.
REPORT
The accounting policies adopted in the preparation of the annual report and a
ON OPERATIONS
summary of the accounting principles and interpretations to be applied in the future
are detailed in Note 45 “Accounting Policies”.
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ANNUAL REPORT 2025
conflicting rumors regarding Iran’s leadership, and a gradual intensification of
2. IMPACT OF TRADE TARIFFS,
military operations, all of which represent a potential risk to energy markets and the
confidence of economic operators globally. At the same time, despite the agreement
MILITARY CONFLICT IN UKRAINE
reached in October 2025 between the United States, Israel, and Hamas, which
provided for a ceasefire and led to the establishment in 2026 of the Board of Peace,
an international body aimed at promoting stability, reconstruction, and lasting peace
AND THE MIDDLE EAST, THE
in areas affected or threatened by conflict, the ongoing Iranian crisis continues to
make the regional stabilization process particularly fragile. However, the Group’s
MACROECONOMIC ENVIRONMENT,
exposure in the area remains very limited: there are 24 clinics operating in Israel,
which together generate less than 1% of consolidated annual revenues; activities in
AND CLIMATE CHANGE ON THE neighboring countries, such as Egypt, are marginal; furthermore, the Group has no
direct or indirect activities in Lebanon or Iran.
CONSOLIDATED
GROUP’S PERFORMANCE AND
FINANCIAL STATEMENTS
During the year, the Group maintained close monitoring of developments in the
macroeconomic environment, with particular focus on inflation and interest
FINANCIAL POSITION
rate trends, as well as the growing instability of the geopolitical context, both of
which impact economic growth, demand and patient confidence. Although the
In 2025, the global macroeconomic and geopolitical environment was characterised hearing aid market has historically demonstrated resilience even during periods
by high volatility, particularly due to developments in the crisis areas of Ukraine of economic crisis, given the essential and non-discretionary nature of hearing
and the Middle East, as well as changes in United States trade policies, including the care, as well as the existence of reimbursement and financing systems supporting
introduction and extension of tariffs. In this regard, at the beginning of September access to hearing services and devices, the persistence of uncertainty and volatility
the US government initiated an investigation pursuant to “Section 232” across in the macroeconomic and geopolitical environment has generally affected patient
STATEMENT
several product categories, including medical devices, in order to assess whether confidence, leading to the postponement of purchases of devices that remain
their importation into the United States constitutes a threat to national security. necessary in the medium term.
The outcome of this investigation, which must be concluded within 270 days from
CONSOLIDATED SUSTAINABILITY
its initiation, may justify the adoption of trade measures potentially affecting the With reference to climate change, it is worth nothing that the Group has launched
Group’s suppliers. However, the Group can rely on solid mitigation levers: significant its climate strategy, validated by the Science Based Targets initiative (SBTi), aimed
negotiating power, diversification of sourcing, relative flexibility of suppliers in at reducing greenhouse gas emissions and contributing to the achievement of the
managing production logistics and, not least, the Group’s geographical diversification. objectives of the 2015 Paris Agreement to combat climate change. In particular, the
The conflict between Russia and Ukraine remains highly unstable, and negotiations strategy provides for a 42% reduction in the Group’s direct greenhouse gas emissions
for a peace plan continue to alternate between phases of diplomatic stalemate and (Scope 1 and 2) by 2030 compared to 2023. Over the same timeframe, the Group has
new economic sanctions imposed by Western countries. The Group confirms that it committed to reducing Scope 3 indirect emissions by 25%, particularly those deriving
has no exposure, either direct or indirect, in Ukraine, Russia or Belarus. from purchased goods and services, capital goods, fuel and energy-related activities,
REPORT
upstream logistics of purchased goods, employee commuting, leased assets, use of
ON OPERATIONS
The geopolitical context in the Middle East remains extremely complex and delicate, sold products and franchisees. The plan also provides that, by 2030, approximately
and at the end of February 2026, it deteriorated further due to the significant 44% of the Group’s suppliers (in terms of emissions associated with purchased
escalation of the conflict in Iran. Coordinated attacks by the United States and Israel goods and services) will have science-based greenhouse gas emission reduction
against Iranian military and nuclear infrastructure triggered an immediate response targets in place. It is further noted that, considering the nature of its activities and
from Tehran, which launched several attacks against targets in the Gulf region, its business model, the Group does not have significant exposure to environmental
intensifying regional tensions and fostering a widespread climate of instability. risks, particularly those related to climate change.
The situation continues to be characterized by significant political uncertainty,
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ANNUAL REPORT 2025
3. ACQUISITIONS AND GOODWILL
The Group continued with external growth in 2025 and acquired 248 clinics for a In detail:
total investment of €62,246 thousand, including the net financial position acquired
and the best estimate of the earn-out linked to sales and profitability targets payable
(*)
SHARE DEALS
over the next few years.
Company name Date Location
In 2025:
Sunnybank Enterprises Ltd. 01/07/2025 Canada
• 122 clinics were acquired in Poland;
Magicson S.r.l. 01/08/2025 Italy
• 37 clinics were acquired in the United States;
Sonar S.r.l. 01/08/2025 Italy
CONSOLIDATED
• 35 clinics were acquired in Italy;
FINANCIAL STATEMENTS
• 22 clinics were acquired in China;
Hörhaus Wagenknecht GmbH 03/03/2025 Germany
• 13 clinics were acquired in France;
Kind Aparaty Sluchowe Sp.z o.o. 03/05/2025 Poland
• 12 clinics were acquired in Germany;
• 4 clinics were acquired in Australia;
LCA Bagnols Sur Cèze 04/01/2025 France
• 2 clinics were acquired in Canada;
Safe in Sound Hearing LLC 04/25/2025 United States
• 1 clinic was acquired in Spain.
C.I.S.A.S. S.r.l. 07/01/2025 Italy
(*) All the companies were 100% acquired and were entirely consolidated on the acquisition date.
STATEMENT
ASSET DEALS CONSOLIDATED SUSTAINABILITY
Name Date Location
Tapella Hören & Sehen AG 01/01/2025 Germany
Castelldefels Shop 01/07/2025 Spain
Akustik Spezial AG 02/15/2025 Germany
Zhenjiang Ereong Hearing Medical Technology Co., Ltd. 03/01/2025 China REPORT
ON OPERATIONS
Audioptique Conseils S.A. 03/01/2025 France
Hörakustik Fischbach A.G. 04/15/2025 Germany
Brindabella Hearing & Speech Centre 07/04/2025 Australia
Odiben Studio protesi acustiche ditta individuale 07/18/2025 Italy
BKT Hearing, LLC 09/19/2025 United States
J.L. Miguez Incorporated 10/17/2025 United States
B&S United Agencies, Inc. 12/05/2025 United States
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(€ thousands)
The carrying amounts and the fair value of assets and liabilities, deriving from the
Contribution
Total Financial Expected temporary allocation of the purchase price paid for business combinations and non-
Cash to turnover
Purchase debts Total Cost annual
controlling interests in subsidiaries, are summarized below.
acquired from the
Price acquired turnover (*)
purchase date
Total share
39,287 (2,674) 3,290 39,903 32,535 5,838
(€ thousands)
deals
Total asset deals 22,343 - - 22,343 13,661 19,669 Asia
EMEA Americas Total
Pacific
Total 61,630 (2,674) 3,290 62,246 46,196 25,507
Cost of acquisitions of the period 43,268 12,651 5,711 61,630
(*) Annual turnover is the best available estimate of the turnover of the firm or business acquired during
Assets and liabilities acquired – Book value
2025.
Current assets 2,404 339 45 2,788
CONSOLIDATED
Current liabilities (4,173) (1,889) (451) (6,513)
FINANCIAL STATEMENTS
Changes in goodwill and the amounts recognized during the year following
acquisitions completed in the reporting period, broken down by Groups of Cash
Net working capital (1,769) (1,550) (406) (3,725)
Generating Units, are detailed in the table below.
Other intangible, tangible and right-of-use assets 7,069 2,267 1,682 11,018
Provisions for risks and charges (10) - - (10)
(€ thousands)
Other non-current assets and liabilities (4,052) (1,256) (667) (5,975)
Net
Non-current assets and liabilities 3,007 1,011 1,015 5,033
Net carrying Other
Business carrying
value at Disposals Impairment net
Net invested capital 1,238 (539) 609 1,308
combinations value at
12/31/2024 changes
12/31/2025
Net financial position 1,103 (1,719) - (616)
STATEMENT
EMEA 1,031,163 36,827 - - (8,867) 1,059,123
NET EQUITY ACQUIRED - BOOK VALUE 2,341 (2,258) 609 692
Americas 313,631 12,605 - - (32,316) 293,920
DIFFERENCE TO BE ALLOCATED 40,927 14,909 5,102 60,938
CONSOLIDATED SUSTAINABILITY
Asia Pacific 600,701 3,014 - - (29,543) 574,172
ALLOCATIONS
Total goodwill 1,945,495 52,446 - - (70,726) 1,927,215
Trademarks 13 - - 13
Non-competition agreements 406 985 968 2,359
“Acquisitions in the period“ refers to the temporary allocation to goodwill of the
Customer lists 9,142 1,200 1,712 12,054
portion of the purchase price paid, comprehensive of the deferred portion and
Franchise rights - 1,948 - 1,948
the contingent consideration (earn-out) referred to in Notes 21 “Other long-term
liabilities” and 24 “Other payables”, which is not directly attributable to the fair
Contract liabilities - Short and long-term (4,215) (1,829) (274) (6,318)
REPORT
value of assets and liabilities but, rather, based on the assumption that the positive
ON OPERATIONS
Deferred tax assets 499 1,017 76 1,592
contribution to cash flow will last for an indefinite period of time.
Deferred tax liabilities (1,745) (1,017) (394) (3,156)
The item “other net changes” mainly relates to foreign exchange differences and, Total allocations 4,100 2,304 2,088 8,492
in particular in the EMEA Region, to the reclassification to “Assets held for sale” of
GOODWILL 36,827 12,605 3,014 52,446
the portion of goodwill attributable to Amplifon United Kingdom Limited and its
subsidiaries, amounting to €8,082 thousand, following the disposal agreement
negotiated at the end of 2025, signed in January 2026 and completed on 2 March
2026. Reference is made to Note 29 “Assets and liabilities held for sale”.
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IDENTIFICATION OF THE GROUPS IMPAIRMENT TESTS
OF CASH GENERATING UNITS For all Groups of Cash Generating Units, the impairment test was performed in
accordance with IAS 36 requirements, determining the value in use using the
For the purpose of determining Cash Generating Units, consideration was given discounted cash flow (DCF) method on a post-tax basis, consistent with the post-tax
to the fact that the Group’s management structure is organised into three Regions discount rates used.
(“EMEA”, “Americas” and “Asia Pacific”), which are homogeneous in terms of business
models and represent both the level at which results are monitored by Group The value in use of the Groups of Cash Generating Units was determined by
Management and the operating segments for which disclosures are provided in discounting the expected cash flows derived from the three-year Business Plans
accordance with IFRS 8. Budget guidelines are defined centrally at Regional level, and (2026–2028) approved by the governing bodies of the subsidiaries, as well as from
the Regional Executive Vice Presidents are autonomous in allocating resources to the consolidated Business Plan (2026–2028) approved by the Board of Directors of
CONSOLIDATED
their respective countries (which, under the Group’s business model, act exclusively Amplifon S.p.A. on 17 December 2025.
FINANCIAL STATEMENTS
as distributors) and in managing their operations. Accordingly, total goodwill arising
from the allocation of the consideration paid for business combinations is allocated Set out below are the key assumptions used by management in estimating value in
and monitored by Group Management at the level of Groups of Cash Generating use, relating to the discount rate (WACC), the growth rate (g), and expected changes
Units, which coincide with the Regions. This reflects the fact that the independence in revenues and costs over the forecast period.
of cash flows is ensured exclusively at this level, whereas it is not guaranteed at the
level of individual countries (individual CGUs). The discount rate applied to future cash flows reflects the post-tax weighted
average cost of capital (WACC), incorporates market assessments at the time the
The groups of cash generating units identified for the purpose of impairment testing impairment test was performed and was determined using: risk-free rates at CGU
in the period are: level corresponding to the yield on ten-year government bonds, Beta, the Equity Risk
STATEMENT
Premium and the cost of debt.
• EMEA that includes Italy, France, the Netherlands, Germany, Belgium, Switzerland,
Spain, Portugal, Hungary, Poland, Israel, and Egypt; In particular, the Equity Risk Premium and Beta were determined in accordance
CONSOLIDATED SUSTAINABILITY
• AMERICAs which includes the individual businesses through which it operates in with best practice using an internationally recognised database (Damodaran), which
the US market (Franchising, Retail, and Managed Care) and the countries Canada, takes into account, with respect to the Equity Risk Premium, specific market risks
Argentina, Chile, Mexico, Panama, Ecuador, Colombia and Uruguay; and the macroeconomic environment, and, with respect to Beta – which measures
• ASIA PACIFIC which includes Australia, New Zealand, India, and China. the systematic risk of a financial asset – the specific risks of the markets in which the
Group operates. As the specific hearing aid sector is not separately analysed in the
The recoverable value of goodwill is assessed at the higher of fair value and value in database used, Beta was determined as the arithmetic average of the Betas relating
use. As at 31 December 2025, management used value in use for its valuations. to the Healthcare Products, Healthcare Support Services and Retail (Special Lines)
sectors.
REPORT
ON OPERATIONS
In addition, particular attention was paid to sensitivity analyses, verifying that there
is a sufficient level of headroom for all Groups of Cash Generating Units, both in
terms of operating cash flows generated and under scenarios involving increases in
discount rates and decreases in growth rates, as described below.
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Negative %
The perpetual growth rate for each country was adjusted to reflect the International
Negative changes changes in cash
Monetary Fund’s forecast for inflation in 2029. Changes (percentage
(percentage points) in flow expected on
points) in the discount
growth rate expected on the basis of each
rates (WACC) which
Below are shown the growth and discount rates used for the impairment test,
the basis of each business business plan which
would make the CGU’s
plan which would make the would make the
compared with those used in the previous year.
recoverable value equal to
CGU’s recoverable value CGU’s recoverable
its book value
equal to its book value value equal to its
book value
EMEA AMERICAS ASIA PACIFIC
EMEA 17 p.p. 69% 12 p.p.
Growth rate 1.94% 2.69% 2.34%
AMERICAS 19 p.p. 66% 13 p.p.
7.16% 9.42% 7.38%
WACC (*) 2025
ASIA PACIFIC 2 p.p. 28% 2 p.p.
Cash flow time horizon (explicit assumption) 3Y 3Y 3Y
CONSOLIDATED
6.81% 9.28% 7.05%
WACC (*) 2024
FINANCIAL STATEMENTS
(*) The WACC of the Groups of CGUs was determined by weighting the WACCs of each CGU found in the
region based on the respective EBITDA recorded in the last year of the business plan.
With reference to the EMEA Group of Cash Generating Units, the impairment test
excludes the cash flows relating to the UK operations, which were disposed of on 2
March 2026 at a price aligned with their carrying amount. In connection with this
disposal transaction, as at 31 December 2025 the assets and liabilities relating to
Amplifon United Kingdom Limited and its subsidiaries were reclassified to the items
STATEMENT
“Assets held for sale” and “Liabilities held for sale”.
The impairment test indicated that the recoverable amount exceeded the carrying
CONSOLIDATED SUSTAINABILITY
amount for all Groups of Cash Generating Units, with a narrower headroom in the
Asia Pacific Region due to the lower contribution from the Chinese market, which in
FY 2025 was affected by weakness in the retail market, with revenues and EBITDA
margin declining both compared to 2024 and to the 2025 budget.
No loss in value was identified as a result of impairment testing.
All the Groups of Cash Generating Units were also subjected to sensitivity analyses in
REPORT
order to determine the change in underlying assumptions which, in light of the impact
ON OPERATIONS
of this change on other variables, would result in the Groups of Cash Generating
Units’ recoverable value being equal to its book value. Moreover, the impairment
test carried out for the year 2025, in line with the forecasts of the 2026-2028 plan
characterised by lower growth rates and more conservative outlooks compared to
the previous planning cycle (2025–2027), shows a decrease compared to 2024 in all
regions of the maximum variation in the value assigned to the basic assumptions,
which makes the value in use equal to its carrying amount (net invested capital),
with a more significant impact on the APAC area, where the headroom in terms of
variation in growth and discount rates has been reduced to 2%.
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Investments in intangible assets during the period (€62,015 thousand) mainly relate
4. INTANGIBLE FIXED ASSETS to investments in innovation and digitalization, with resources focused on stabilizing
the systems and technological infrastructures developed in previous years, with
the aim of increasing control over operating activities. These initiatives include the
WITH USEFUL LIFE
consolidation of the Symphony project (aimed at delivering a highly personalized
patient experience) in Spain and Belgium, the beginning of the implementation
The following tables show the changes in intangible assets. activities in Australia, and the optimization of in-store systems and equipment
supporting the Amplifon Product Experience and the Next protocol. This effort was
further reflected in improvements to operating and back-office processes through
(€ thousands)
the exploration of potential solutions enabled by AI, with attention also to systems
Accumulated Accumulated aimed at streamlining procurement, marketing and Group administration, and to the
Historical amortization Net book Historical amortization Net book
centralization of purchasing.
cost at and write- value at cost at and write- value at
CONSOLIDATED
12/31/2024 downs at 12/31/2024 12/31/2025 downs at 12/31/2025
FINANCIAL STATEMENTS
The change in “Business combinations” comprises:
12/31/2024 12/31/2025
Software 356,982 (220,799) 136,183 376,450 (249,708) 126,742
• for €9,647 thousand, the temporary allocation of the price paid for acquisitions
Licenses 35,392 (26,093) 9,299 40,190 (31,604) 8,586
made in EMEA;
Non-competition
• for €4,327 thousand, the temporary allocation of the price paid for acquisitions
23,601 (19,300) 4,301 26,842 (21,207) 5,635
agreements
made in Americas;
Customer lists 524,674 (316,879) 207,795 521,137 (348,054) 173,083
• for €2,680 thousand, the temporary allocation of the price paid for acquisitions
Trademarks and
made in APAC.
94,720 (56,145) 38,575 92,267 (60,769) 31,498
concessions
Other 18,378 (6,113) 12,265 22,796 (10,391) 12,405 STATEMENT
The item “impairment” includes €36 thousand relating to the impairment of customer
Fixed assets in lists, following the closure of underperforming clinics as part of the Fit4Growth
progress and 19,942 - 19,942 22,771 - 22,771
program aimed at improving profitability and strengthening competitiveness, as
CONSOLIDATED SUSTAINABILITY
advances
described in detail in the section “Comments on the Financial Results” of the Report
Total 1,073,689 (645,329) 428,360 1,102,453 (721,733) 380,720
on Operation.
“Other net changes” are attributable to foreign exchange differences recorded in the
(€ thousands)
reporting period, the allocation to the relevant balance sheet items of assets under
Net book Other Net book
construction completed during the year, and the reclassification to “Assets held
Invest- Amorti- Business
value at Disposals Impairment net value at
ments zation combinations for sale” of intangible fixed assets with useful life attributable to Amplifon United
12/31/2024 changes 12/31/2025
Kingdom Limited and its subsidiaries, amounting to €5,677 thousand, following
REPORT
Software 136,183 20,283 - (44,732) - (5) 15,013 126,742
the disposal agreement negotiated at the end of 2025, signed in January 2026 and
ON OPERATIONS
Licenses 9,299 3,841 - (5,668) 13 - 1,101 8,586
completed on 2 March 2026. Reference is made to Note 29 “Assets and liabilities held
Non- for sale”.
competition 4,301 4,084 - (5,962) 2,359 (30) 883 5,635
agreements
Customer lists 207,795 - - (41,199) 12,054 (36) (5,531) 173,083
Trademarks and
38,575 - - (6,718) - - (359) 31,498
concessions
Other 12,265 624 - (1,546) 2,220 (218) (940) 12,405
Fixed assets in
progress and 19,942 33,183 - - 8 (64) (30,298) 22,771
AMPLIFON
advances AT A GLANCE
Total 428,360 62,015 - (105,825) 16,654 (353) (20,131) 380,720
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(€ thousands)
5. PROPERTY, PLANT AND EQUIPMENT
Net book Other Net book
Invest- Amorti- Business
value at Disposals Impairment net value at
ments zation combinations
The following table shows the changes in property, plant and equipment. 12/31/2024 changes 12/31/2025
Land 165 - (39) - - - (14) 112
Buildings,
(€ thousands)
constructions
129,266 16,726 (157) (28,738) 579 (2,152) 12,120 127,644
Accumulated Accumulated and leasehold
Historical amortization Net book Historical amortization Net book improvements
cost at and write- value at cost at and write- value at
Plant and
9,573 70 (23) (2,910) 228 (157) 951 7,732
12/31/2024 downs at 12/31/2024 12/31/2025 downs at 12/31/2025
machines
12/31/2024 12/31/2025
Industrial and
Land 165 - 165 112 - 112
commercial 22,488 3,953 (146) (7,798) 399 (236) 3,934 22,594
CONSOLIDATED
equipment
Buildings,
FINANCIAL STATEMENTS
constructions Motor vehicles 651 13 (38) (164) 38 (6) 61 555
371,383 (242,117) 129,266 374,965 (247,321) 127,644
and leasehold
Computers
improvements
and office 24,254 5,661 (55) (13,110) 367 (80) 3,561 20,598
Plant and
machinery
47,495 (37,922) 9,573 45,559 (37,827) 7,732
machines
Furniture and
45,080 4,826 (40) (12,693) 517 (560) 10,695 47,825
Industrial and
fittings
commercial 97,332 (74,844) 22,488 100,811 (78,217) 22,594
Other tangible
1,821 68 (12) (625) 440 (56) (10) 1,626
equipment
fixed assets
Motor vehicles 1,416 (765) 651 1,500 (945) 555
Fixedassetsin
progressand 20,626 25,077 - - 69 - (37,377) 8,396
Computers
STATEMENT
advances
and office 103,003 (78,749) 24,254 101,971 (81,373) 20,598
machinery
Total 253,924 56,394 (510) (66,038) 2,638 (3,247) (6,079) 237,082
Furniture and
CONSOLIDATED SUSTAINABILITY
154,918 (109,838) 45,080 163,576 (115,751) 47,825
fittings
The investments made in the reporting period (€56,394 thousand) refer primarily to
Other tangible
6,439 (4,618) 1,821 7,524 (5,898) 1,626
fixed assets the opening of new stores and renewal of existing ones, as well as to the purchase of
Fixed assets in hardware needed for the implementation of Group Information Technology projects.
progress and 20,626 - 20,626 8,396 - 8,396
advances
The change in “business combinations” comprises:
Total 802,777 (548,853) 253,924 804,414 (567,332) 237,082
• for €1,735 thousand, the temporary allocation of the price paid for acquisitions
REPORT
made in EMEA;
ON OPERATIONS
• for €321 thousand, the temporary allocation of the price paid for acquisitions made
in Americas;
• for €582 thousand, the temporary allocation of the price paid for acquisitions made
in APAC.
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ANNUAL REPORT 2025
The item “impairment” includes €2,845 thousand relating to the impairment
of buildings, construction and leasehold improvements, computers and office
machinery, furniture and fittings, following the closure of underperforming clinics as
part of the Fit4Growth program aimed at improving profitability and strengthening
competitiveness, as described in detail in the section “Comments on the Financial
Results” of the Report on Operation.
“Other net changes” are attributable to foreign exchange differences recorded in the
reporting period, the allocation to the relevant balance sheet items of assets under
construction completed during the year, and the reclassification to “Assets held
for sale” of property, plant and equipment assets attributable to Amplifon United
Kingdom Limited and its subsidiaries, amounting to €4,532 thousand, following
CONSOLIDATED
the disposal agreement negotiated at the end of 2025, signed in January 2026 and
FINANCIAL STATEMENTS
completed on 2 March 2026. Reference is made to Note 29 “Assets and liabilities held
for sale”.
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
6. RIGHT-OF-USE ASSETS The item “impairment” is fully related to the impairment of right-of-use assets,
following the closure of underperforming clinics as part of the Fit4Growth program
Right-of-use assets are broken down below: aimed at improving profitability and strengthening competitiveness, as described in
detail in the section “Comments on the Financial Results” of the Report on Operation.
(€ thousands)
“Other net changes” are attributable to foreign exchange differences recorded in the
Accumulated Accumulated reporting period and the reclassification to “Assets held for sale” of right-of-use assets
Historical amortization Net book Historical amortization Net book
attributable to Amplifon United Kingdom Limited and its subsidiaries, amounting to
cost at and write- value at cost at and write- value at
€10,271 thousand, following the disposal agreement negotiated at the end of 2025,
12/31/2024 downs at 12/31/2024 12/31/2025 downs at 12/31/2025
signed in January 2026 and completed on 2 March 2026. Reference is made to Note
12/31/2024 12/31/2025
29 “Assets and liabilities held for sale”.
Stores and offices 955,892 (483,899) 471,993 1,001,394 (556,418) 444,976
CONSOLIDATED
Motor vehicles 35,504 (17,687) 17,817 35,238 (20,167) 15,071
FINANCIAL STATEMENTS
For more details refer to Note 18 “Lease liabilities”.
Electronic
4,368 (2,114) 2,254 5,219 (3,228) 1,991
machinery
Total 995,764 (503,700) 492,064 1,041,851 (579,813) 462,038
(€ thousands)
Net book Net book
Business Other net
value at Increase Decrease Depreciation Impairment value at
combinations changes
12/31/2024 12/31/2025
STATEMENT
Stores and
471,993 129,091 (18,372) (127,612) 7,960 (2,160) (15,924) 444,976
offices
Motor
CONSOLIDATED SUSTAINABILITY
17,817 7,984 (766) (8,542) 136 - (1,558) 15,071
vehicles
Electronic
2,254 1,205 (48) (1,300) 4 - (124) 1,991
machinery
Total 492,064 138,280 (19,186) (137,454) 8,100 (2,160) (17,606) 462,038
The increase in right-of-use assets acquired in the year (€138,280 thousand) is
explained by the renewal of existing leases and the network expansion.
REPORT
ON OPERATIONS
The change in “business combinations” comprises:
• for €5,248 thousand, the temporary allocation of the price paid for acquisitions
made in EMEA;
• for €1,752 thousand, the temporary allocation of the price paid for acquisitions
made in Americas;
• for €1,100 thousand, the temporary allocation of the price paid for acquisitions
made in APAC.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
contractual cash flows are received and discounted when the interest rate applied to
7. OTHER NON-CURRENT ASSETS the latter differs from the market rate.
The non-current assets broken down by the accounting method applied is shown
(€ thousands)
below:
Balance at Balance at
Change
12/31/2025 12/31/2024
st
Long-term financial receivables 4,830 6,120 (1,290) (€ thousands) December 31 , 2025
Asset Plans and other restricted
Consolidated statement Fair Value
1,520 1,637 (117)
Amortized cost Fair Value through P&L
amounts
of financial position through OCI
Tax credits relating to superbonus
Non-current assets
- 13,617 (13,617)
discounts
Long-term financial receivables 4,830
Security deposits 12,960 12,480 480
CONSOLIDATED
Asset Plans and other restricted
Deferred cost of post-sales services 10,905 11,185 (280)
1,520
amounts
FINANCIAL STATEMENTS
Other non-current assets 7,150 7,845 (695)
Tax credits relating to superbonus
-
Total 37,365 52,884 (15,519) discounts
Security deposits 12,960
st
As of December 31 2025, the amount of other non-current assets amounts to
Deferred cost of post-sales services 10,905
€37,365 thousand (€52,884 thousand as of December 31, 2024).
Other non-current assets 7,150
The long-term financial receivables refer largely to the loans granted to Miracle Ear
franchisees in the United States to support growth.
st
(€ thousands) December 31 , 2024
STATEMENT
Consolidated statement Fair Value
The decrease in the item “Tax credits relating to superbonus discounts” compared to Amortized cost Fair Value through P&L
of financial position through OCI
the prior year is due to the reclassification to current assets of the residual portion
Non-current assets CONSOLIDATED SUSTAINABILITY
utilisable in 2026 of the tax credits arising from superbonus discounts pursuant to
Long-term financial receivables 6,120
Articles 119 and 121 of Decree Law No. 34/2020, acquired during 2024 from a leading
financial institution for a nominal amount of €46,263 thousand at a consideration
Asset Plans and other restricted
1,637
amounts
of €43,149 thousand, payable in instalments aligned with the expected utilization
schedule of the credits over the three-year period 2024-2026. In accordance with the Tax credits relating to superbonus
13,617
discounts
applicable tax legislation, such credits are used as offsets against the payment of
taxes, withholding taxes and social security contributions. As at 31 December 2025, Security deposits 12,480
no credits remain utilizable beyond a one-year horizon and, therefore, the non-
REPORT
Deferred cost of post-sales services 11,185
current portion has been reduced to nil. Please refer to Note 12 “Other receivables”
ON OPERATIONS
Other non-current assets 7,845
for more details regarding utilization and new acquisitions during 2025.
Both long-term financial receivables and other non-current assets are held until the
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
8. DERIVATIVES CASH FLOW HEDGES
Cash flow hedges were made against the interest rate risk relating to medium/long-
AND HEDGE ACCOUNTING
term outstanding debt of €324.1 million at 31 December 2025. No interest rate risk
hedges were entered into in 2025.
These are instruments not listed on official markets, entered into for the purpose
of hedging interest rate and/or currency risk. The fair value of these instruments
(€ thousands)
is determined by using valuation models based on market-derived inputs (source:
Bloomberg) such as forward rates, exchange rates, etc. The valuation is performed
Hedging purpose Hedged risk Fair value at 12/31/2025 Fair value at 12/31/2024
using the DCF method. Own risk and counterparty risk (credit/debit value
Assets Liabilities Assets Liabilities
adjustments) were taken into account. These credit/debit value adjustments were
CONSOLIDATED
determined based on market information such as the value of CDS (Credit Default Medium long-term bank
Interest rate 1,760 315 4,836 1,157
loans
FINANCIAL STATEMENTS
Swaps) and used to determine counterparty risk, also taking into account the mutual
break clause if present. Total 1,760 315 4,836 1,157
The following table shows the fair values of the derivatives outstanding at the end
of the comparison period and at the reporting date showing the fair value of those The following table details the gains or losses from the derivatives currently in place
derivatives that qualify as fair value hedges and cash flow hedges, and those that do and the impact on the statement of financial position of the cash flow hedge reserve.
not qualify for hedge accounting, separately. Amounts are shown before the tax effect.
Reclassified to the Reclassified to the
(€ thousands) Fair value at 12/31/2025 Fair value at 12/31/2024 Recognized
STATEMENT
(€ thousands) income statement - income statement -
in net equity
Effective portion Ineffective portion
Type Assets Liabilities Assets Liabilities
(Debit)/Credit (Loss) Gain (Loss) Gain
CONSOLIDATED SUSTAINABILITY
Fair value hedge - - - -
1/1/2024 - 12/31/2024 (9,253) - -
Cash flow hedge 1,760 315 4,836 1,157
1/1/2025 - 12/31/2025 (2,235) - -
Total hedge accounting 1,760 315 4,836 1,157
Non hedge accounting 517 380 496 739
The maturity of the hedges is in line with the duration of the item hedged. Please
Total 2,277 695 5,332 1,896
refer to Note 17 “Financial Payables” for details.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
The following table shows the fair value measurement on the basis of a hierarchy
NON-HEDGE ACCOUNTING DERIVATIVES which reflects the level of significance of the data used for the valuation.
This hierarchy consists of the following levels:
Non-hedge accounting derivatives comprise forwards hedging the exchange risk
on transactions in currency other than the Company’s or the individual subsidiary’s 1. listed (unadjusted) prices in active markets for identical assets and liabilities;
reporting currency. 2. input data other than the above listed prices, but which can be observed directly
or indirectly in the market;
3. input data on assets or liabilities not based on observable market data.
VALUATION METHOD
(€ thousands) 2025 2024
The following tables show the breakdown of derivatives by the valuation method
applied:
Level 1 Level 2 Level 3 Total Level 1 Level 2 Level 3 Total
CONSOLIDATED
Assets FINANCIAL STATEMENTS
st
(€ thousands) December 31 , 2025
Hedging instruments
Fair value
Consolidated statement of financial position Fair Value through P&L
- Long-term 42 42 4,454 4,454
Net Equity
- Short-term 2,235 2,235 878 878
Asset Derivative Instruments – Cash flow hedge 1,760
Liabilities
Liability Derivative Instruments – Cash flow hedge 315
Hedging instruments
Asset Derivative Instruments
517
- Non-hedge accounting
- Long-term 315 315 1,157 1,157
Liability Derivative Instruments
380 - Short-term 380 380 739 739 STATEMENT
- Non-hedge accounting
There were no transfers between levels in 2025.
CONSOLIDATED SUSTAINABILITY
st
(€ thousands) December 31 , 2024
Fair value
Consolidated statement of financial position Fair Value through P&L
Net Equity
Asset Derivative Instruments – Cash flow hedge 4,836
Liability Derivative Instruments – Cash flow hedge 1,157
Asset Derivative Instruments
496
REPORT
- Non-hedge accounting
ON OPERATIONS
Liability Derivative Instruments
739
- Non-hedge accounting
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
9. INVENTORIES
(€ thousands)
Balance at 12/31/2025 Balance at 12/31/2024
Obsolescence Obsolescence
Cost Net Cost Net
provision provision
Finished goods 100,179 (17,727) 82,452 105,968 (12,788) 93,180
Total 100,179 (17,727) 82,452 105,968 (12,788) 93,180
CONSOLIDATED
FINANCIAL STATEMENTS
Movements in the provision for obsolete inventories during the year are shown
below:
(€ thousands)
Balance at 12/31/2024 (12,788)
Provision (6,978)
Utilization 1,623
STATEMENT
Business combination (221)
Translation differences and other movements 637
CONSOLIDATED SUSTAINABILITY
Balance at 12/31/2025 (17,727)
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
Movements in the allowance for doubtful accounts in the year were as follows:
10. TRADE RECEIVABLES
(€ thousands)
Trade receivables are detailed in the following table:
(€ thousands)
Balance at 12/31/2024 (18,236)
Balance at Balance at
Provisions (5,095)
Change
12/31/2025 12/31/2024
Reversals 643
Trade receivables 221,757 226,504 (4,747)
Utilization for charges (341)
Trade receivables - Related parties 4 196 (192)
Business combinations (79)
Trade receivables - Parent company 1 14 (13)
CONSOLIDATED
Translation differences and other net charges 175
Trade receivables - Associated companies
FINANCIAL STATEMENTS
48 40 8
and joint ventures
Balance at 12/31/2025 (22,933)
Total trade receivables 221,810 226,754 (4,944)
In compliance with the mandatory disclosure requirements in Italy as per Law n.
The composition of trade receivables is detailed in the following table: 124 of 4/8/17 n. 124, please note that in 2025 Amplifon Italia S.p.A. received a total
of €54,730 thousand (as shown in 45,755 invoices) from public entities, of which
€50,739 thousand (as shown in 42,418 invoices) through financial operators, and
(€ thousands)
€3,991 thousand (as shown in 3,337 invoices) through direct deposits.
Balance at Balance at
Change
12/31/2025 12/31/2024
STATEMENT
Trade receivables 245,755 246,685 (930)
Sales returns liabilities (1,065) (1,945) 880
CONSOLIDATED SUSTAINABILITY
Allowance for doubtful accounts (22,933) (18,236) (2,196)
Total 221,757 226,504 4,747
The average collection time was around 30 days in 2025 and there is no significant
concentration of credit risk.
€212,855 thousand of the trade receivables are held as part of a “held to collect”
REPORT
business model based on which contractual cash flows are collected at maturity
ON OPERATIONS
and €32,900 thousand are held as part of a “hold to collect and sell” business model
based on which contractual cash flows are collected at maturity or through a sale.
The face value of the factoring without recourse transactions carried out in the year
amounted to €266,076 thousand (versus €239,346 thousand in the prior year) and
relate primarily to receivables generated in the year and, therefore, did not have a
significant impact on the comparison of working capital with the prior year.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
11. CONTRACT COSTS 12. OTHER RECEIVABLES
(€ thousands) (€ thousands)
Balance at Balance at Balance at Balance at
Change Change
12/31/2025 12/31/2024 12/31/2025 12/31/2024
Contract costs – Short-term 7,768 7,734 34 Tax receivables 28,936 27,557 1,379
Tax credits relating to superbonus discounts 14,706 16,048 (1,342)
Contract costs – Long-term 10,488 10,494 (6)
Advances to suppliers 9,583 8,698 885
Total 18,256 18,228 28
Deferred cost of post-sales services 10,869 10,926 (57)
Other non-financial accruals 10,360 10,555 (195) CONSOLIDATED
The contract costs, of €18,256 thousand, refer to the costs incurred to obtain or fulfil
Non-financial accruals for advertising 1,872 3,380 (1,508) FINANCIAL STATEMENTS
contracts capitalized in accordance with IFRS 15. These typically include commissions
and bonuses paid to employees and agents for each sale made in Italy which
Non-financial accruals for rents 1,627 1,994 (367)
manage the majority of the Amplifon Italia S.p.A. stores. These costs are deferred
Non-financial accruals for insurance 871 1,569 (698)
and recognized in the income statement based on the level to which the relative
Other receivables 26,643 26,825 (182)
contractual performance obligations were satisfied.
Total 105,467 107,552 (2,085)
The significant changes in contract cost balances are shown below:
Tax receivables comprise mainly €14,344 thousand in VAT and other indirect tax
credits held through maturity or through factoring without recourse (based on a held
(€ thousands)
STATEMENT
to collect business model) and €13,652 thousand in tax advances to be used to offset
future tax payables.
CONSOLIDATED SUSTAINABILITY
Net value at 12/31/2024 18,228
Factoring without recourse of VAT credits amounted to €25,262 thousand in the
reporting period with net proceeds reaching €24,905 thousand (€19,771 thousand
Increase linked to customer contracts and reversals 216
and €19,279 thousand, respectively, at 31 December 2024).
Business combinations 94
Translation differences and other net changes (282)
During the reporting period 2025, credits stemming from the superbonus discounts
used for offsetting amounted to €32,835 thousand and financial income, that include
Net value at 12/31/2025 18,256
also the effect of actualization, amounted to €2,891 thousand. Financial expenses for
discounting payables amounted to €1,008 thousand.
REPORT
The impact that the amortization of contract costs for contracts in place at 31
ON OPERATIONS
December 2025 will have on the income statement going forward is shown below: As of December 31, 2025, the residual amount of these credits, utilizable in 2026,
amounts to €14,706 thousand, while the liabilities for the payment of these credits
are classified under “Other Liabilities” in the short term for €14,585 thousand.
(€ thousands)
2030 and On December 20, 2024, Amplifon S.p.A. and Amplifon Italia S.p.A. signed a new joint
2026 2027 2028 2029
beyond
agreement with a top-tier financial institution for the purchase of an additional
Contract costs 7,768 4,975 3,076 1,809 628
Superbonus tax credits, for the period 2025-2027. According to the contractual
conditions, these credits will be transferred to the beneficiary company (and paid
by the company to the transferring bank) at the time of use and the corresponding
debt is repayable in the short term. During 2025, receivables with a nominal value of
AMPLIFON
AT A GLANCE
€15,942 thousand were purchased for a consideration of €14,986 thousand, which
was repaid in full during the year.
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ANNUAL REPORT 2025
13. OTHER FINANCIAL ASSETS 14. CASH AND CASH EQUIVALENTS
(€ thousands) (€ thousands)
Balance at Balance at Balance at Balance at
Change Change
12/31/2025 12/31/2024 12/31/2025 12/31/2024
Other financial assets - 18 (18) Bank current accounts 295,630 233,057 62,573
Financial prepayments and accrued income - 278 (278) Short-term bank deposits 11,212 53,957 (42,745)
Total - 296 (296) Funds 144 97 47
Cash on hand 1,896 1,723 173
CONSOLIDATED
There are no other financial assets as of December 31, 2025, compared to €296
Total 308,882 288,834 20,048
FINANCIAL STATEMENTS
thousand as of December 31, 2024.
Cash and cash equivalents amounted to €308,882 thousand at 31 December 2025
and €288,834 thousand at 31 December 2024, an increase of €20,048 thousand.
Cash and cash equivalents are deposited with top-rated banks and earn interest at
market rates.
The ratings assigned to financial assets by S&P are broken down below:
STATEMENT
(€ thousands) Rating S&P di breve termine
CONSOLIDATED SUSTAINABILITY
Balance at
(*)
A-1+ A-1 A-2 A-3 B Altri
12/31/2025
Non-current assets
Hedging instruments – long-
42
term
Current assets
Hedging instruments –
2,235
short-term
REPORT
Bank current accounts,
ON OPERATIONS
short-term bank deposits, 306,986 27,889 58,579 199,874 131 2,819 17,694
and funds
Cash on hand 1,896
(*) The “Other” column refers primarily to time deposit balances with counterparties that are unrated, but
which satisfy ECB’s minimum capital requirements, as well as with institutions not domiciled in the
European Union.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
15. SHARE CAPITAL
As at 31 December 2025, the share capital comprised 226,388,620 ordinary shares
with a par value of €0.02 fully subscribed and paid in, unchanged with respect to 31
December 2024.
A total of 5,655,753 treasury shares was purchased in 2025, 5,255,753 of which in
the context of the buy-back program disclosed to the market on 19 May 2025 and
concluded in August 2025, for a total cash-out of €99,944 thousand. Overall, during
the period under review, the purchase of treasury shares involved a total investment
of €108,207 thousand.
CONSOLIDATED
FINANCIAL STATEMENTS
During the reporting period 2025, a total of 272,864 shares were transferred following
the exercise of performance stock grants.
A total of 6,451,138 treasury shares, equal to 2.850% of the Company’s share capital,
was held on 31 December 2025.
Information on the treasury shares held is provided in the following table.
Average purchase price (Euro)
No. of treasury Total amount
STATEMENT
shares (€ thousands)
FV of transferred rights (Euro)
Held at 12/31/2024 1,068,249 27.482 29,358
CONSOLIDATED SUSTAINABILITY
Purchases 5,655,753 19.132 108,207
Transfers due to exercise of
(272,864) 20.459 (5,582)
performance stock grants
Held at 12/31/2025 6,451,138 20.459 131,983
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
16. NET FINANCIAL POSITION Excluding lease liabilities (€486,316 thousand at 31 December 2025), net financial
debt amounted to €1,045,483 thousand at 31 December 2025, broken down as
The Group’s net financial position, including lease liabilities, prepared in accordance follows:
with the ESMA guideline 32-382-1138 of 4 March 2021 and CONSOB’s Warning Notice
n. 5/21 of 29 April 2021, is shown below.
(€ thousands)
Balance at Balance at
Change
(€ thousands)
12/31/2025 12/31/2024
A Cash and Cash Equivalents 308,882 288,834 20,048
12/31/2025 12/31/2024 Change
B Short Term Investments - - -
A Cash 308,882 288,834 20,048
Cash, Cash Equivalents and Short Term
D 308,882 288,834 20,048 CONSOLIDATED
B Cash equivalent - - - Investments (A+B)
FINANCIAL STATEMENTS
Current Financial Indebtedness (excluding
C Short term investments - - -
C 366,397 290,253 76,144
lease liabilities)
Total Cash, Cash Equivalents and Short-
D 308,882 288,834 20,048 Current Financial Indebtedness (excluding
E 57,515 1,419 56,096
Term Investments (A+B+C)
lease liabilities) (C-D)
Current financial payables (including bonds,
Non-current Financial Indebtedness (excluding
E but excluding current portion of medium/ 148,502 140,008 8,494 F 987,968 960,386 27,582
lease liabilities)
long-term debt)
Total Financial Indebtedness (excluding
- Other financial payables and bank G 1,045,483 961,805 83,678
148,639 139,765 8,874 lease liabilities) (E+F)
overdrafts
- Hedging derivatives (137) 243 (380)
STATEMENT
During the reporting period 2025, Amplifon also refined the following operations
Current portion of medium/long-term
F 339,902 276,985 62,917
financial debt which are not subject to financial covenants:
- Financial accruals and deferred income 7,939 6,771 1,168
CONSOLIDATED SUSTAINABILITY
• in March 2025, Amplifon S.p.A. signed a 5-year, sustainability linked, credit facility
- Payables for business acquisitions 5,792 11,510 (5,718)
with Intesa Sanpaolo totaling €175 million, comprised of a €100 million revolving
- Bank borrowings 204,164 131,964 72,200
credit line and a €75 million long term loan. The new financing was used to refinance,
- Lease Liability – current portion 122,007 126,740 (4,733) and increase, a pre-existing line expiring in 2026;
• in April 2025, Amplifon S.p.A. finalized a sustainability-linked facility with Banco
G Current Financial Indebtedness (E+F) 488,404 416,993 71,411
BPM for a total amount of €100 million, comprised of a €50 million revolving credit
H Net Current Financial Indebtedness (G-D) 179,522 128,159 51,363
line and a long-term credit line of the same amount. The new facility was used to
I Non current financial payables 1,002,277 997,983 4,294
refinance expiring credit lines;
REPORT
• in June 2025, Amplifon S.p.A. signed a €75 million, 5-year, sustainability-linked,
- Bank borrowings – Non current portion 635,367 604,501 30,866
ON OPERATIONS
credit facility with ING Italia;
- Payables for business acquisitions – Non
2,601 5,885 (3,284)
• in June 2025, Amplifon S.p.A. also signed a €50 million, 5-year, sustainability-linked
current portion
facility with Banca Popolare di Sondrio, comprised of a €30 million revolving credit
- Lease Liability – Non current portion 364,309 387,597 (23,288)
line and a €20 million long-term line. The new financing was used to refinance, and
J Bonds 350,000 350,000 -
increase, expiring credit lines;
- Eurobond 2020-2027 350,000 350,000 -
• In July 2025, EIB issued a tranche of €75 million of the loan signed in 2023, bringing
the unused and still available portion to €150 million.
K Trade and other non current payables - - -
Non Current Financial Indebtedness
L 1,352,277 1,347,983 4,294
(I+J+K)
M Total Financial Indebtedness (H+L) 1,531,799 1,476,142 55,657 AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
Long-term debt, excluding lease liabilities, amounts to €987,968 thousand at 31 Bank loans, and the Eurobond 2020-2027, are included in the statement of financial
December 2025 (€960,386 thousand at 31 December 2024), showing an increase of position as follows:
€27,582 thousand explained by the new facilities stipulated during the year, net of
the reclassification of short-term portions of the existing debt. a. under the item “Medium/long-term financial liabilities” described in the Note 17
“Financial liabilities” of the explanatory notes for the long-term portion.
The short-term portion of net financial debt, excluding lease liabilities, fell by
€56,096 thousand, going from €57,515 thousand at 31 December 2025 to 1,419
(€ thousands)
thousand at 31 December 2024.
Balance at
12/31/2025
More in detail, short-term debt amounted to €366,397 thousand, an increase of
Eurobond 2020-2027 350,000
€76,144 thousand. Short-term debt, excluding lease liabilities, mainly comprises
the current portion of long-term bank loans (€204,164 thousand), bank borrowings
Loan with the European Investment Bank 200,000
CONSOLIDATED
relating to hot money accounts and other short-term lines (€148,639 thousand),
Other medium/long-term debt 435,367
FINANCIAL STATEMENTS
accrued interest on the Eurobond (€3,463 thousand) and on other bank loans (€4,476
Fees on Eurobond 2020-2027 and bank loans (1,561)
thousand) as well as the best estimate of deferred payments for acquisitions (€5,792
thousand).
Medium/long-term financial liabilities 983,806
Please note that during the reporting period 2025, remaining credit lines that
included financial covenants expired and/or were repaid. Therefore, from June 2025, b. under the item “Financial liabilities (current)”, described in the Note 27 “Short-term
the Group is no longer subject to any financial covenants. financial debt” of the explanatory notes for the current portion.
(€ thousands)
STATEMENT
Balance at
12/31/2025
CONSOLIDATED SUSTAINABILITY
Bank overdraft and other short-term debt (including current portion
352,777
of other long-term debt)
Other financial payables 7,939
Fees on bank loans (1,254)
Short-term financial liabilities 359,462
The other items comprising net financial debt can be found in the financial statements.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
17. FINANCIAL LIABILITIES
Financial liabilities are broken down as follows:
(€ thousands)
Balance at Balance at
Change
12/31/2025 12/31/2024
Eurobond 2020-2027 350,000 350,000 -
Loan with the European Investment Bank 200,000 125,000 75,000
Other medium long-term bank loans 435,367 479,501 (44,134)
CONSOLIDATED
Fees on Eurobond 2020-2027 and bank loans (1,561) (2,218) 657
FINANCIAL STATEMENTS
Total medium/long-term financial liabilities 983,806 952,283 31,523
Short term debt 359,462 277,518 81,944
- of which current portion of short-term bank loans 204,164 131,964 72,200
- of which debts for account overdrafts and other short-term liabilities 148,639 139,765 8,874
- of which fees for bank loans (1,254) (1,233) (21)
Total short-term financial liabilities 359,462 277,518 81,944
Total financial liabilities 1,343,268 1,229,801 113,467
STATEMENT
The main financial liabilities are detailed below.
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
EUROBOND 2020-2027
This is a €350,000 thousand 7-year nonconvertible bond with a fixed annual coupon of 1.125% that is listed on the Luxembourg Stock Exchange’s unregulated market.
Nominal value Fair value
Issue Date Debtor Maturity Coupon rate Interest rate after hedging
(€/000) (€/000)
02/13/2020 Amplifon S.p.A. 02/13/2027 350,000 337,490 1.125% N/A
Total in Euro 350,000 337,490
CONSOLIDATED
BANK LOANS
FINANCIAL STATEMENTS
The main bilateral and pooled loans are detailed below:
Outstanding Outstanding debt Swap rate+
Nominal value Fair value
Issue Date Debtor Type Maturity debt Rate in use (*) hedged applicable Fixed Rate Final rate in use
(€//000) (€/000)
(€/000) (€/000) margin (**)
12/23/2021 Amplifon S.p.A. Amortizing 12/23/2026 210,000 105,000 107,616 105,000 0.96% 0.96%
06/25/2025 Amplifon S.p.A. Amortizing 12/23/2026 20,000 20,000 20,635 3.04% 3.04%
09/30/2024 Amplifon S.p.A. Amortizing 09/30/2029 50,000 44,118 44,899 44,118 3.25% 3.25%
STATEMENT
10/15/2024 Amplifon S.p.A. Amortizing 10/15/2029 200,000 200,000 206,084 (***) 100,000 3.43% 3.28% 3.36%
12/20/2024 Amplifon S.p.A. Amortizing 12/19/2029 75,000 75,000 79,683 75,000 3.28% 3.28%
CONSOLIDATED SUSTAINABILITY
03/12/2025 Amplifon S.p.A. Amortizing 03/12/2030 75,000 75,000 77,170 3.11% 3.11%
04/28/2020 Amplifon S.p.A. Amortizing 03/31/2030 50,000 50,000 51,564 3.17% 3.17%
06/12/2025 Amplifon S.p.A. Amortizing 06/12/2030 75,000 75,000 76,587 2.94% 2.94%
12/15/2023 Amplifon S.p.A. Amortizing 12/15/2032 75,000 70,000 72,757 3.65% 3.65% 3.65%
12/15/2023 Amplifon S.p.A. Amortizing 06/27/2033 50,000 50,000 52,431 3.90% 3.90% 3.90%
07/01/2025 Amplifon S.p.A. Amortizing 07/03/2034 75,000 75,000 78,427 3.28% 3.28% 3.28%
REPORT
Total 955,000 839,118 867,853 324,118
ON OPERATIONS
(*) The nominal interest rate comprises the benchmark rate (Euribor) plus the applicable spread.
(**) An Interest Rate Swap was used to hedge these loans against interest rate risk at the IRS rate plus a spread.
(***) The €200 million financing is provided by CDP for €100 million at a fixed rate of 3.28% and by UniCredit for €100 million at a swap rate of 3.43%. The final average rate is 3.36%.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
The current loans, in euros and broken down by maturity, are shown below.
(€ thousands)
Balance as at Repayments as at New loans Business combination Balance as at Short term portion Medium/Long term
Debtor Maturity Average interest rate 2025/360
12/31/2024 (€/000) 12/31/2025 (€/000) (€/000) (€/000) 12/31/2025 (€/000) (€/000) portion (€/000)
Unicredit amortizing
Amplifon S.p.A.
4.10% 30,000 (30,000) -
Euribor 6m + margin
04/07/2025
BNL Amortizing
Amplifon S.p.A.
3.99% 7,142 (7,142) -
Euribor 6m + 1.25%
04/29/2025
CDP/MPS amortizing
Amplifon S.p.A.
3.16% 9,750 (9,750) -
Euribor 6m + 1.65%
04/29/2025
Credit Agricole amortizing
Amplifon S.p.A.
3.68% 11,375 (11,375) -
Euribor 6m + 1.10%
06/30/2025
CONSOLIDATED
BPM amortizing
Amplifon S.p.A.
FINANCIAL STATEMENTS
4.90% 25,000 (25,000) -
Euribor 6m + 1.05%
10/31/2025
Intesa RCF no cleandown (*)
Amplifon S.p.A.
4.75% 60,000 (60,000)
Euribor 6m + 1.15%
09/30/2026
Pool. (UCI. MB. BNL/BNP) (*)
Amplifon S.p.A.
0.96% 142,800 (37,800) 105,000 105,000
Euribor 6m + margin grid
12/23/2026
Eurobond 2020-2027
Amplifon S.p.A.
1.125% 350,000 350,000 350,000
1.13%
02/13/2027
Credit Agricole/SACE (*)
Amplifon S.p.A.
3.25% 50,000 (5,882) 44,118 11,765 32,353 STATEMENT
Euribor 3m + 0.985%
09/30/2029
Unicredit Cassa Depositi e Prestiti (*)
Amplifon S.p.A.
3.36% 200,000 200,000 33,200 166,800
Euribor 6m + margin grid
CONSOLIDATED SUSTAINABILITY
10/15/2029
Mediobanca (*)
Amplifon S.p.A.
3.28% 75,000 75,000 18,750 56,250
Euribor 6m + 1.00%
12/19/2029
INTESA amortizing (*)
Amplifon S.p.A.
3.11% - 75,000 75,000 9,375 65,625
Euribor 6m + 1.0%
03/12/2030
BANCO BPM amortizing (*)
Amplifon S.p.A.
3.17% - 50,000 50,000 50,000
Euribor 6m + 1.05%
03/31/2030
REPORT
ING BANK Amortizing (*)
Amplifon S.p.A.
2.94% - 75,000 75,000 9,375 65,625
ON OPERATIONS
Euribor 6m + 0.9%
06/12/2030
BPSONDRIO amortizing (*)
Amplifon S.p.A.
3.04% - 20,000 20,000 20,000
Euribor 6m + 1%
06/30/2030
BEI tasso fisso
Amplifon S.p.A.
3.65% 75,000 (5,000) 70,000 10,000 60,000
3.65%
12/15/2032
BEI tasso fisso
Amplifon S.p.A.
3.90% 50,000 50,000 6,666 43,334
3.90%
06/27/2033
BEI tasso fisso
Amplifon S.p.A.
3.28% - 75,000 75,000 75,000
3.28%
07/03/2034
AMPLIFON
Total long-term loans 1,086,067 (191,949) 295,000 - 1,189,118 204,131 984,987
AT A GLANCE
Others 384 (62) 647 - 969 647 322
TOTAL 1,086,451 (192,011) 295,647 - 1,190,087 204,778 985,309
(*) Loans “sustainability linked”, for which the achievement of specific indicators of the Amplifon S.p.A. Sustainability Plan will trigger a mechanism for adjusting the margin applied to the loan. It is confirmed that
270
during the year, the ESG KPIs set for these loans have been met.

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ANNUAL REPORT 2025
The maturities of financial debt at 31 December 2025 based on contractual obligations
are shown below: 18. LEASE LIABILITIES
The lease liabilities stem from long-term leases and rental agreements. These liabilities
(€ thousands)
are equal to the present value of future installments payable over the lease term.
Eurobond 2020-2027 Loan EIB Bank loans Total
The finance lease liabilities are shown in the statement of financial position as follows:
2026 - 16,666 188,112 204,778
2027 350,000 21,666 118,834 490,500
(€ thousands)
2028 - 26,667 122,429 149,096
Value at Value at
Change
12/31/2025 12/31/2025
2029 - 26,667 186,488 213,155
Short term lease liabilities 122,007 126,740 (4,733)
CONSOLIDATED
2030 - 26,667 29,224 55,891
Long term lease liabilities 364,309 387,597 (23,288) FINANCIAL STATEMENTS
2031 - 26,667 - 26,667
Total lease liabilities 486,316 514,337 (28,021)
2032 - 26,667 - 26,667
2033 - 13,333 - 13,333
The impact that these lease liabilities had on the income statement in the reporting
2034 - 10,000 - 10,000
period is shown below:
Total 350,000 195,000 645,087 1,190,087
(€ thousands)
The breakdown of financial liabilities by the accounting method applied is shown
STATEMENT
below:
FY 2025
Interest charges on leased assets (20,680)
(€ thousands) 12/31/2025 CONSOLIDATED SUSTAINABILITY
Right-of-use depreciation (137,454)
Fair value Net Fair Value
Costs for short-term leases and leases for low value assets (20,047)
Amortized cost
Equity through P&L
Total non-current financial liabilities 983,806
The maturities of the Group’s lease liabilities based on undiscounted contractual
Total current financial liabilities 359,462
cash flows are summarized below:
REPORT
(€ thousands)
(€ thousands) 12/31/2024
ON OPERATIONS
Between 1 Between 2 Between 3 Between 4
Fair value Net Fair Value
Description < 1 year > 5 years
Amortized cost
and 2 years and 3 years and 4 years and 5 years
Equity through P&L
Undiscounted lease
Total non-current financial liabilities 952,283 117,549 97,222 78,753 61,910 45,706 111,075
liabilities
Total current financial liabilities 277,518
The maturities of the Group’s lease liabilities based on discounted contractual
payments are summarized below:
(€ thousands)
AMPLIFON
AT A GLANCE
Between 1 Between 2 Between 3 Between 4
Description < 1 year > 5 years
and 2 years and 3 years and 4 years and 5 years
Lease liabilities 122,007 96,734 75,262 58,957 39,398 93,958
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ANNUAL REPORT 2025
19. PROVISIONS FOR RISKS AND CHARGES (MEDIUM/LONG-TERM)
(€ thousands)
Value at 12/31/2025 Value at 12/31/2024 Change
Product warranty provision - 1,416 (1,416)
Contractual risk provision 276 3,399 (3,123)
Agents’ leaving indemnity 12,819 13,515 (696)
Other risk provisions 1,416 2,595 (1,179)
CONSOLIDATED
Total 14,511 20,925 (6,414)
FINANCIAL STATEMENTS
(€ thousands)
Net value as at Translation Business Net value at
Provision Utilization Reversal Other net changes
12/31/2024 differences combinations 12/31/2025
Product warranty provision 1,416 279 (268) (678) (749) - - -
Contractual risk provision 3,399 219 (65) - (3,277) - - 276
Agents’ leaving indemnity 13,515 (371) (186) - - (139) - 12,819
STATEMENT
Other risk provisions 2,595 565 (1,535) - (156) (53) - 1,416
Total 20,925 692 (2,054) (678) (4,182) (192) - 14,511
CONSOLIDATED SUSTAINABILITY
The “Agents’ leaving indemnity” refers mainly to Amplifon Italia S.p.A.’s provisions for the indemnity of €11,660 thousand.
The main assumptions used in the actuarial calculation of Amplifon Italia S.p.A.’s agents’ leaving indemnity were:
FY 2025
REPORT
Economic assumptions
ON OPERATIONS
Annual discount rate 3.37%
Demographic assumptions
Probability of agency contract termination by the company 1.00%
Probability of agent’s voluntary termination 6.50%
Mortality rate ISTAT 2022
Disability percentage
INPS tables divided by age and sex
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
20. LIABILITIES FOR EMPLOYEES’
BENEFITS (MEDIUM/LONG-TERM)
(€ thousands)
Balance at Balance at
Change
12/31/2025 12/31/2024
Defined-benefit plans 10,934 14,569 (3,635)
Other defined-benefit plans 731 775 (44)
CONSOLIDATED
Other provisions for personnel 815 113 702
FINANCIAL STATEMENTS
Total 12,480 15,457 (2,977)
Provisions for defined-benefit plans mainly include the severance pay potentially
owed by the Italian companies, as well as severance owed by the Swiss, French, Israel
and Belgian subsidiaries.
The way in which these benefits are guaranteed varies based on the legal, tax and
economic conditions of each country in which the Group operates.
STATEMENT
Movements in the provision for defined-benefit plans are detailed below:
CONSOLIDATED SUSTAINABILITY
(€ thousands)
FY 2025
Net present value of the liability at the beginning of the year 14,569
Current service cost 818
Financial charges 258
REPORT
Actuarial losses (gains) 1,233
ON OPERATIONS
Amounts paid (4,319)
Translation differences (1,679)
Reversal 54
Net present value of the liability at the end of the year 10,934
The current cost of severance indemnity is recognized under personnel expenses in
the consolidated financial statements, while actuarial gains and losses are recognized
in the statement of comprehensive income.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
The main assumptions used in the actuarial estimate of the liability for employee benefits include the following:
FY 2025
Italy France Switzerland Israel Belgium
Economic assumptions
Annual discount rate 3.09% 3.96% 1.30% 5,04% 4.2%
Expected annual inflation rate 2.00% 3.96% 2.00% 2.26% 2.1%
Annual rate of increase of severance
3.00% 3.00% 2.00% 5.38% 32.0%
indemnity
Demographic assumptions
CONSOLIDATED
National mortality tables
FINANCIAL STATEMENTS
BVG 2020 GT
Mortality rate ISTAT 2022 INSEE 2022 Circular letter 2022-9-18 with a 5-year age setback
(generational)
adjustment
INPS tables divided by age and
Disability percentage N/A BVG 2020 Circular letter 2022-9-18 N/A
sex
100% on meeting the
100% on meeting the age Male - 67 100% on meeting the age
Retirement age requirements for compulsory 60-67 years
requirements (65M/65F) Female - 62 requirements (65M/65F)
national social insurance
FY 2024
STATEMENT
Italy France Switzerland Israel Belgium
CONSOLIDATED SUSTAINABILITY
Economic assumptions
Annual discount rate 3.18% 3.16% 0.80% 5.73% 3.70%
Expected annual inflation rate 2.00% 3.16% 2.00% 2.72% 2.10%
Annual rate of increase of severance
3.00% 3.00% 2.00% 5.99% 44.7%
indemnity
Demographic assumptions
RG48 mortality tables published National mortality tables
BVG 2020 GT REPORT
Mortality rate by the General Accounting Office INSEE 2022 Circular letter 2022-9-18 with a 5-year age setback
(generational)
ON OPERATIONS
of the State adjustment
INPS tables divided by age and
Disability percentage N/A BVG 2020 Circular letter 2022-9-18 N/A
sex
100% on meeting the
100% on meeting the age Male - 67 100% on meeting the age
Retirement age requirements for compulsory 60-67 years
requirements (65M/65F) Female - 62 requirements (65M/65F)
national social insurance
Provisions for other benefits are attributable primarily to the mandatory benefits recognized by the Australian subsidiaries (€731 thousand) when an employee reaches a
certain level of job seniority.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
21. OTHER LONG-TERM LIABILITIES
(€ thousands)
The breakdown of long-term liabilities by the accounting method applied is shown
Value at 12/31/2025 Value at 12/31/2024 Change
below.
Payables for business acquisitions 2,601 5,885 (3,284)
Long-term tax payables related to the
- 13,599 (13,599)
(€ thousands) 12/31/2025
purchase of superbonus tax credits
Reinsurance on loss & damage Fair value Net
18,832 17,237 1,595 Amortized cost Fair Value through P&L
policies liabilities Equity
CONSOLIDATED
Payables for business
Other long-term debt 3,349 4,831 (1,482)
2,601
acquisitions
FINANCIAL STATEMENTS
Total 24,782 41,552 (16,770)
Long-term tax payables related
to the purchase of superbonus
-
tax credits
Acquisition liabilities include the long-term portion of the contingent consideration
Reinsurance on loss & damage
18,832
(earn-out), determined based on income/economic estimates available at the end of
policies liabilities
2025, to be paid on acquisitions of companies and business units made in the United
3,349
Other long-term debt
States, Spain, France and Germany, if certain sales and/or profitability targets are
reached.
(€ thousands) 12/31/2024
STATEMENT
The change in long-term payables related to the purchase of superbonus tax credits
compared to the previous year is due to the reclassification to short-term of the Fair value Net
Amortized cost Fair Value through P&L
Equity
consideration for the remaining portion of superbonus credits that can be utilized in
CONSOLIDATED SUSTAINABILITY
Payables for business
2026. Please refer to Note 7 “Other non-current assets” for more details.
5,885
acquisitions
Long-term tax payables related
to the purchase of superbonus 13,599
tax credits
Reinsurance on loss & damage
17,237
policies liabilities
Other long-term debt 4,831
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
22. TRADE PAYABLES 23. CONTRACT LIABILITIES
(€ thousands) (€ thousands)
Value at 12/31/2025 Value at 12/31/2024 Change Value at 12/31/2025 Value at 12/31/2024 Change
Trade payables – Joint ventures 1,369 3,003 (1,634) Contract liabilities – Short-term 123,581 122,914 667
Contract liabilities – Long-term 145,150 153,766 (8,616)
Trade payables – Related parties 4 22 (18)
Total 268,731 276,680 (7,949)
Trade payables – Third parties 365,104 374,075 (8,971)
Total 366,477 377,100 (10,623)
The contract liabilities refer to deferred income for goods and services provided to
CONSOLIDATED
customers over time (e.g. after sales services, extended warranties, material rights,
FINANCIAL STATEMENTS
The Group adheres to a credit agreement (reverse factoring or indirect factoring) batteries). These are recognized in the income statement based on the level to which
based on which suppliers can transfer their credits with the Group to a financial the different contractual performance obligations have been satisfied.
institution and receive early payment of their invoices. The Group does not eliminate
the original liabilities to which the agreement applies from its accounts insofar as The changes in contract liabilities in the year are shown below:
no legal release has been obtained nor have any substantive changes been made to
the original liability as a result of the agreement. The agreement does not result in a
(€ thousands)
significant lengthening of the Group’s payment terms beyond the normal expirations
established prior to adhering to the agreement or with the suppliers who do not
adhere to the agreement.
Net value at 12/31/2024 276,680
STATEMENT
The Group, furthermore, may not postpone payment to the financial institution of its
Increase linked to customer contracts 42,297
trade payables and does not have to pay additional interest to the financial institution
Recognized revenues that were included in the opening balance (52,451)
on the amounts owed by the suppliers. The amounts factored by the suppliers are
CONSOLIDATED SUSTAINABILITY
classified as trade payables as the nature and purpose of the financial liabilities are Business combinations 6,319
not any different from those of the other trade payables. The trade payables which
Currency translation differences and other net changes (4,114)
have yet to expire transferred to the factor by the suppliers amounted to €43,687
Net value at 12/31/2025 268,731
thousand at 31 December 2025.
The average collection time on trade payables was around 120 days in 2025. The revenue recognized in 2025 stemming from fulfilled contractual obligations,
st
included in the opening balance of contract liabilities at January 1 , 2025, amounted
to €52,451 thousand.
REPORT
ON OPERATIONS
More in detail, the contract liabilities that should be extinguished over the next few
years, resulting in the recognition of the revenue allocated, are shown below:
(€ thousands)
2030 and
2026 2027 2028 2029
beyond
Contract liabilities 123,581 68,702 41,262 23,602 11,584
For a description of the performance obligations relating to goods and services
AMPLIFON
AT A GLANCE
provided over time, please refer to Note 30 “Revenue from sales and services”.
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ANNUAL REPORT 2025
24. OTHER PAYABLES
In the fourth quarter of 2025, the option to acquire the remaining 10% stake in
(€ thousands)
Medtechnica Ortophone Ltd (Israel) was exercised for a consideration of €2,140
thousand.
Value at 12/31/2025 Value at 12/31/2024 Change
Payables with employees 70,108 77,389 (7,281)
The €5,957 thousand provision for sales returns is calculated based on the best
estimate of the liabilities for returns made through the direct channel.
Payables with social security 22,681 24,058 (1,377)
Short-term tax payables related to the
14,585 16,026 (1,441)
The breakdown of other payables by the accounting method applied is shown below:
purchase of superbonus tax credits
CONSOLIDATED
Accrued expenses and deferred
15,528 16,029 (501)
FINANCIAL STATEMENTS
income
(€ thousands) 12/31/2025
Advances from customers 8,074 5,029 3,045
Sales returns - liability 5,957 6,346 (389) Amortized cost Fair value Net Equity Fair Value through P&L
Payables for commissions
Total other payables and
27,304 25,119 2,185
245,970
and bonuses to agents
tax payables
Other payables 33,644 27,464 6,180
Payables from business
5,792
acquisitions
Total other payables 197,881 197,460 421
Direct taxes payables 40,465 34,552 5,913
STATEMENT
VAT payables and other indirect taxes 7,624 15,278 (7,654)
(€ thousands) 12/31/2024
Payables for business acquisitions 5,792 11,510 (5,718)
Amortized cost Fair value Net Equity Fair Value through P&L
CONSOLIDATED SUSTAINABILITY
Total 251,762 258,800 7,038
Total other payables and
247,290
tax payables
Acquisition liabilities include the short-term portion of the contingent consideration
Payables from business
(earn-out) to be paid long-term on acquisitions of companies and business units
1,908 9,602
acquisitions
made in Germany, France, Poland, Italy, Spain, Canada, the United States, Australia
and China if certain sales and/or profit targets are reached.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
25. PROVISIONS FOR RISKS 27. SHORT-TERM
AND CHARGES (CURRENT PORTION)
FINANCIAL DEBT
(€ thousands) (€ thousands)
Value at 12/31/2025 Value at 12/31/2024 Change Value at 12/31/2025 Value at 12/31/2024 Change
Other provisions for risks 7,459 2,403 5,056 Bank current accounts 1,631 2,615 (984)
Total 7,459 2,403 5,056 Short-term bank borrowings 142,799 121,552 21,247
CONSOLIDATED
Current portion of long-term debts 204,164 131,964 72,200
FINANCIAL STATEMENTS
Payables to banks and other
Other provisions for risks and charges, amounting to €7,459 thousand as at 31 348,594 256,131 92,463
financing
December 2025, increased by €5,056 thousand compared to the previous year. The
Current portion of fees on loans (1,254) (1,233) (21)
change is mainly attributable to charges related to a remediation activity in the payroll
Short-term financial debt 4,183 15,571 (11,388)
area in Asia Pacific, which led to the recognition of specific provisions, in addition to
accruals for store reinstatement obligations at the end of lease terms. Financial accrued expenses and
7,939 7,049 890
deferred income
Total 359,462 277,518 81,944
STATEMENT
26. LIABILITIES FOR EMPLOYEES’ For current portions of long term loans please see Note 17 “Financial Liabilities”.
CONSOLIDATED SUSTAINABILITY
The €7,939 thousand in financial accruals and deferred income relates primarily to
BENEFITS (CURRENT PORTION)
the interest owed on the Eurobond 2020-2027 (€3,463 thousand) and other medium/
long term loans (€4,476 thousand).
(€ thousands)
Value at 12/31/2025 Value at 12/31/2024 Change
Other provisions for risks – current
4,806 4,094 712 REPORT
portion
ON OPERATIONS
Total 4,806 4,094 712
The amount refers to the current portion of liabilities for the employee benefits
described in Note 20 “Liabilities for employees’ benefits (medium/long-term”).
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
28. DEFERRED TAX ASSET AND LIABILITIES
The net balance of deferred tax assets and liabilities at 31 December 2025 can be broken down as follows:
(€ thousands)
Value at 12/31/2025 Value at 12/31/2024 Change
Deferred tax assets 74,907 77,332 (2,425)
Deferred tax liabilities (92,660) (99,493) 6,833
Net position (17,753) (22,161) 4,408
CONSOLIDATED
FINANCIAL STATEMENTS
The net change in deferred tax assets and liabilities is detailed below:
(€ thousands)
Exchange
Balance as at Recognized in net Balance as at
Recognized in P&L Business combinations differences and
12/31/2024 equity 12/31/2025
other changes
Deferred tax on severance indemnity and pension funds 4,498 (676) (663) 33 (133) 3,059
STATEMENT
Deferred tax on tax losses carried forward 5,007 5,327 - - 825 11,159
Deferred tax on inventory 8,963 1,294 - 27 (61) 10,223
CONSOLIDATED SUSTAINABILITY
Deferred tax on tangibles, intangibles and goodwill (45,692) (4,382) - (378) (683) (51,135)
Deferred tax on trademarks and concessions (37,352) 4,843 - (1,961) 3,253 (31,217)
Deferred tax on customer lists, other provisions 10,124 (142) - - (367) 9,615
Deferred tax on contract liabilities and contract costs 11,264 (294) - 705 (892) 10,783
Deferred tax on leasing 5,715 (1,412) - - 2,749 7,052
Substitute tax on the release of goodwill 5,120 (1,399) - - 3,721
REPORT
Other deferred tax 10,192 1,298 537 10 (3,050) 8,987
ON OPERATIONS
Total (22,161) 4,457 (126) (1,564) 1,641 (17,753)
AMPLIFON
AT A GLANCE
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Deferred tax assets on prior year tax losses carried forward are as follows:
(€ thousands)
Value at 12/31/2025 Value at 12/31/2024 Change
Spain - 308 (308)
Germany 891 954 (63)
Israel 428 113 315
China 5,296 3,282 2,014
Argentina 231 316 (85)
CONSOLIDATED
Poland - 34 (34)
FINANCIAL STATEMENTS
The Netherlands 1,267 - 1,267
United States 1,951 - 1,951
Colombia 833 - 833
Mexico 162 - 162
Singapore 100 - 100
Total 11,159 5,007 6,152
STATEMENT
No deferred tax assets for the following prior year tax losses were recognized at 31 December 2025 as recoverability is not reasonably certain:
CONSOLIDATED SUSTAINABILITY
(€ thousands)
Deferred tax assets not
Prior year tax losses Rate Due date
recognized in the consolidated financial statements
Canada 28,462 26.50% 7,542 6-20 years
China 4,258 25.00% 1,065 2-3 years
Colombia 1,842 35.00% 645 8-11 years
REPORT
India 11,019 26.00% 2,865 1-8 years
ON OPERATIONS
Mexico 5,753 30.00% 1,725 3-9 years
Panama 84 25.00% 21 5 years
UK 91,780 25.00% 22,945 -
Total 143,198 36,808
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
29. ASSET AND LIABILITIES
HELD FOR SALE
As part of the strategic review of the attractiveness of business segments and the The following tables show the main classes of assets and liabilities classified as held
Group’s competitive positioning under the Fit4Growth program, Amplifon S.p.A. for sale:
reached an agreement in December 2025, finalised on 2 March 2026, for the disposal
of its subsidiary Amplifon United Kingdom Limited.
(€ thousands)
In connection with the aforementioned disposal transaction, as at 31 December
Value at 12/31/2025
CONSOLIDATED
2025 the assets and liabilities relating to Amplifon United Kingdom Limited and its
Non-current assets 31,073 FINANCIAL STATEMENTS
subsidiaries, which are subject to the disposal agreement and do not constitute a
major line of business qualifying as a discontinued operation, were reclassified to the
- of which Amplifon United Kingdom Limited e alle sue controllate 28,632
items “Assets held for sale” and “Liabilities held for sale”.
- of which Comfoor B.V. 2,441
Current assets 3,351
Furthermore, on 12 February 2026 Amplifon Nederland B.V. signed an agreement for
the disposal of its interest in the Dutch joint venture Comfoor B.V., which is accounted
Asset held for sale 34,424
for in the Consolidated Financial Statements using the equity method. In connection
with the aforementioned disposal transaction, as at 31 December 2025 the carrying
amount of the investment in the Dutch joint venture was reclassified to “Assets held
(€ thousands)
STATEMENT
for sale”.
Value at 12/31/2025
CONSOLIDATED SUSTAINABILITY
Non current liabilities 10,230
Current liabilities 10,214
Liabilities held for sale 20,444
The carrying amounts of all assets and liabilities were determined in accordance with
the applicable IFRS immediately prior to classification as held for sale. In accordance
with IFRS 5, assets and liabilities were measured at the lower of their carrying amount
REPORT
and fair value less costs to sell.
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
The main goods and services provided by the Amplifon Group in 2025, as well as the
30. REVENUES FROM SALES nature and terms of the performance obligations, are described below.
AND SERVICES
Goods and Services Nature and timing of satisfaction
This represents a single, indivisible Performance Obligation comprising the
hearing aid and the related fitting and customised adaptation activities
The breakdown of the Group’s revenues by customer contracts is shown below.
Hearing aid and related
performed using computerised systems to meet the individual’s needs.
fitting activities
The Group recognises the related revenue at the time of completion of the
fitting process or, where applicable, at the end of the trial period.
(€ thousands)
Batteries, cleaning kits and other ancillary products.
FY 2025 FY 2024 Change The Group recognises revenue relating to other goods at the point in time
Other goods when control is transferred, which may occur either at the time of sale
Revenues from sale of products 2,072,952 2,091,093 (18,141)
(e.g. batteries, cleaning kits and other ancillary products) or over time (e.g.
CONSOLIDATED
batteries supplied under ongoing arrangements).
Revenues from services 322,753 318,148 4,605
FINANCIAL STATEMENTS
After-sales services include:
Total revenues from sales and services 2,395,705 2,409,241 (13,536)
- Cleaning, adjustment and servicing of the hearing aid;
- Periodic hearing checks;
Goods and services provided at a point in time 2,072,952 2,091,093 (18,141)
- Post-sales assistance;
Goods and services provided over time 322,753 318,148 4,605
After-sales services The Group recognises revenue relating to after-sales services over the term of
the contract, generally 4–5 years. Revenue recognition is determined based on
Total revenues from sales and services 2,395,705 2,409,241 (13,536)
the period during which such services are actually rendered and on the number
of visits requested by the customer, as determined using statistical data derived
Consolidated revenues from sales and services for 2025 reached €2,395,705
from front-office systems.
thousand, slightly decreasing (-0.6%) compared to the comparative period. The
Extended warranties represent an additional service beyond the statutory
warranty, which is legally the responsibility of the supplier. STATEMENT
decrease of €13,536 thousand is mainly attributable to exchange rate movements,
Extended warranties
The Group recognises revenue relating to extended warranties on a
which had a negative impact of €54,330 thousand (-2.3%). The perimeter change
straight-line basis over the duration of the extension period.
contributed positively overall for €42,009 thousand (+1.7%): the contribution from
Where the warranty consists of the sale of an insurance policy issued by CONSOLIDATED SUSTAINABILITY
acquisitions carried out was partially offset by the initial network optimisation
accredited insurance companies, the corresponding revenue is recognised at
measures implemented under the Fit4Growth program, which led to the closure
a point in time and the Group acts as an agent. Revenue is recognised over
Loss & Damage
of approximately 160 underperforming hearing care centres and the significant time where the warranty consists of the provision of a replacement hearing
aid or a discount on the purchase of a device of the same nature as the one
rationalisation of activities relating to the indirect sales channels of the Chinese
lost or damaged.
subsidiary Hangzhou Amplifon Hearing Aid Co. Ltd. Organic performance was
Material rights (so-called material rights) include, for example, discounts on
substantially in line with the comparative period.
future purchases and loyalty points. The Group recognises revenue relating
Material rights to a material right when the right is exercised by the customer or when the
Revenues from services rendered were €4,605 thousand higher and refer mainly to
likelihood that the customer will exercise the remaining rights becomes
REPORT
remote.
the deferred revenues for post-sales services which are recognised over time based
ON OPERATIONS
on the extent to which the performance obligations have been satisfied.
The deferred revenues for goods transferred and services rendered over time which
For the breakdown of revenues by geographical area refer to Note 44 “Segment will be realized in subsequent years and included in the short- and long-term contract
Information”. liabilities at 31 December 2025 are shown below:
(€ thousands)
2026 2027 2028 2029 2030 and beyond
Revenues for goods and
123,581 68,702 41,262 23,602 11,584
services provided over time
AMPLIFON
AT A GLANCE
Services rendered over time refer mainly to after-sales services, extended warranties,
material rights and batteries (if delivered over time).
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ANNUAL REPORT 2025
31. OPERATING COSTS
(€ thousands) (€ thousands)
FY 2025 FY 2024 Change FY 2025 FY 2024 Change
Cost of raw materials, consumables and supplies
Wages and salaries (692,473) (675,193) (17,280)
and change in inventories of raw materials, (369,604) (369,786) 182
Performance stock grant (3,611) (16,131) 12,520
consumables and supplies
Social contributions (144,338) (137,189) (7,149)
Personnel expenses – Points of sale (605,257) (533,409) (71,848)
Other personnel costs (31,837) (35,489) 3,652
Commissions – Points of sale (127,305) (128,803) 1,498
CONSOLIDATED
Rental costs – Points of sale (12,455) (13,408) 953 Total (872,259) (864,002) (8,257)
FINANCIAL STATEMENTS
Total (1,114,621) (1,045,406) (69,215)
Other personnel expenses (267,002) (330,593) 63,591
Other rental costs (7,592) (6,248) (1,344)
Other costs for services (492,395) (472,346) (20,049)
Total other operating costs (766,989) (809,187) 42,198
Total operating costs (1,881,610) (1,854,593) (27,017)
STATEMENT
Operating costs amounted to €1,881,610 thousand in the reporting period 2025
(€1,854,593 thousand in 2024), an increase of €27,017 thousand (+1.5%) against the
comparison period.
CONSOLIDATED SUSTAINABILITY
As part of the Fit4Growth program aimed at improving profitability and strengthening
competitiveness, the following costs were incurred in FY 2025:
• €6,092 thousand relating to employee termination incentives, mainly associated with
improving the efficiency of the sales network and implementing adjustments to the
back-office structure, resulting in an overall headcount reduction of approximately
230 employees during 2025;
REPORT
• €2,577 thousand relating to consultancy fees and other charges.
ON OPERATIONS
The lease and rental costs refer to leases not subject to IFRS 16 application (leases for
low value assets, short-term leases, leases with variable payment terms).
The breakdown of “Personnel expenses – Points of sale” and “Other personnel
expenses” is as follows:
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
The staff headcount by geographic area is shown below:
12/31/2025 12/31/2024
Number Average Number Average
Italy 852 853 824 804
France 1,634 1641 1,619 1,620
Switzerland 326 324 318 319
Hungary 203 207 210 206
Germany 1,928 1970 1,949 1,970
CONSOLIDATED
Spain 1,964 2010 2,018 1,978
FINANCIAL STATEMENTS
Portugal 239 241 239 246
Belgium 207 207 207 206
The Netherlands 646 646 646 663
Poland 385 365 226 220
United Kingdom 259 271 268 286
Israel 167 168 163 170
Egypt 160 171 173 175
STATEMENT
Total EMEA 8,970 9,074 8,860 8,863
USA and Canada 1,697 1709 1,676 1,631
CONSOLIDATED SUSTAINABILITY
Argentina 150 154 158 155
Chile 206 202 201 198
Ecuador 127 125 119 116
Panama 6 7 8 8
Colombia 118 117 115 111
Mexico 75 83 87 88
REPORT
Uruguay 90 87 85 88
ON OPERATIONS
Total Americas 2,469 2,484 2,449 2,395
Australia 1,586 1622 1,617 1,594
New Zealand 534 543 551 553
India 461 483 500 514
Singapore 15 14 13 13
China 1,043 1063 1,080 1,034
Total Asia Pacific 3,639 3,725 3,761 3,708
Total Group 15,078 15,283 15,070 14,966 AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
useful life”, Note 5 “Property, plant and equipment”, and Note 6 “Right-of-use assets”,
32. OTHER INCOME AND COSTS respectively.
The breakdown of the Group’s other income and costs is shown below. In the context of the Fit4Growth program to strengthen margins and reinforce the
company’s competitiveness, in 2025 expenses amounted €5,041 thousand were
incurred relating to the impairment of property, plant and equipment, intangible
(€ thousands)
assets and right-of-use assets. For details, refer to notes 4, 5 and 6.
FY 2025 FY 2024 Change
Other income and costs (2,450) 6,442 (8,892)
Total (2,450) 6,442 (8,892)
34. FINANCIAL INCOME, EXPENSES,
CONSOLIDATED
Other income and expenses for FY 2025 amounted to negative €2,450 thousand,
AND VALUE ADJUSTMENTS TO
FINANCIAL STATEMENTS
compared to positive €6,442 thousand in the previous year. The negative change
of €8,892 thousand mainly relates to the recognition during the year of charges
FINANCIAL ASSETS
amounting to €3,956 thousand following a reassessment of loans received by the US
subsidiary Miracle-Ear Inc. under the so-called Paycheck Protection Program Loan
(PPP loan) in 2020–2021, which, contrary to initial estimates, will have to be repaid The breakdown of the Group’s financial income, expenses and value adjustments to
and to lower income from the releases of contingent consideration (earn-outs). financial assets is shown below.
(€ thousands)
STATEMENT
FY 2025 FY 2024 Change
33. AMORTIZATION, DEPRECIATION
Proportionate share of the results of associated
companies valued at equity and gains/(losses) 228 225 3
CONSOLIDATED SUSTAINABILITY
AND IMPAIRMENT
on disposals of equity investments
Interest income on bank accounts 3,946 3,878 68
The breakdown of the Group’s amortization, depreciation and impairment is shown
Interest expenses on short and long-term bank
(38,994) (38,618) (376)
below. loans
Interest income and expenses (35,048) (34,740) (308)
(€ thousands) Interest expenses on lease liabilities (20,680) (19,138) (1,542)
Other financial income and charges (5,930) (3,184) (2,746)
FY 2025 FY 2024 Change
REPORT
Exchange rate gains and inflation accounting 27,974 32,089 (4,115)
ON OPERATIONS
Amortization of intangible fixed assets (105,825) (108,062) 2,237
Exchange rate losses and inflation accounting (31,707) (34,736) 3,029
Depreciation of property, plant, and equipment (66,038) (61,710) (4,328)
Gains/(losses) on financial assets at fair value –
380 (550) 930
Depreciation of right-of-use assets (137,454) (131,586) (5,868)
non-hedge accounting derivatives
Amortization and depreciation (309,317) (301,358) (7,959) Exchange rate differences and gains/(losses)
(3,353) (3,197) (156)
on financial assets at fair value
Impairment (5,760) (2,918) (2,842)
Total (64,783) (60,034) (4,749)
Total (315,077) (304,276) (10,801)
Amortization, depreciation, and impairment amounted to €315,077 thousand in Interest expense on financial debt as at 31 December 2025, net of higher interest
2025, an increase of €10,801 thousand against the comparison period. The change is income on cash investments, amounted to €35,048 thousand, compared to €34,740
AMPLIFON
AT A GLANCE
explained primarily by higher investments in intangible assets, property, plant and thousand as at 31 December 2024. The increase is mainly attributable to higher
equipment, and rights of use assets described in Note 4 “Intangible assets with a financial indebtedness.
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ANNUAL REPORT 2025
Interest expense on lease liabilities recognised in accordance with lease accounting The impact on the income statement of plausible changes in interest rates, applied to
as at 31 December 2025 amounted to €20,680 thousand, compared to €19,138 the consolidated figures at 31 December 2025, is shown below.
thousand as at 31 December 2024, reflecting the expansion of the store network.
(€ thousands)
Other financial income and expenses as at 31 December 2025 amounted to €5,930
thousand, compared to €3,184 thousand as at 31 December 2024. The increase is Increase/decrease Impact on
Amount at
2025 Note in interest rates profit before
mainly attributable to higher finance charges on factoring and other working capital
12/31/2025
(in %) tax
management transactions and to lower financial income in FY 2025 arising from the
Current assets
accounting treatment of purchases of tax credits with deferred payment relating to
Current bank accounts and short-term
the incentives governed by Articles 119 and 121 of Decree Law No. 34/2020 (the so-
14 306,986 1% 3,070
bank deposits
called “Decreto Rilancio”).
Non current liabilities
CONSOLIDATED
The change in the item “Foreign exchange differences and gains and losses on assets Medium-long term bank loans with
(201,250) 1% (2,013)
variable interest rate
FINANCIAL STATEMENTS
measured at fair value” mainly relates to the impact of exchange rate differences
resulting from significant exchange rate fluctuations during the period, partially offset Current liabilities
by the lower negative impact of inflation accounting on the Argentine subsidiary.
Bank current accounts 27 (1,631) 1% (16)
Short-term bank borrowings 27 (142,799) 1% (1,428)
Current portion of medium-long term
(18,750) 1% (188)
bank loans with variable interest rate
INTEREST RATE RISK - SENSITIVITY ANALYSIS:
Total impact on profit before tax (575)
The Amplifon Group’s exposure to changes in interest rates is mitigated significantly
STATEMENT
by the fact that a large part of the medium/long-term debt is fixed rate as a result of
(€ thousands)
interest rate hedges or because the debt is fixed rate.
Increase/decrease Impact on
Amount at
CONSOLIDATED SUSTAINABILITY
2025 Note in interest rates profit before
More in detail:
12/31/2025
(in %) tax
Current assets
• as a result of hedges, the average rate on the loans granted by the refinancing of the
Current bank accounts and short-term
GAES acquisition for €105 million, Mediobanca for €75 million, Unicredit/CDP for
14 306,986 -1% (3,070)
bank deposits
€100 million (UniCredit’s portion), Credit Agricole/SACE for €44.1 million, is 2.460%;
Non current liabilities
• the bond issued in February 2020 has a fixed rate of 1.125%;
• the €70 million EIB loan has a fixed rate of 3.653%; Medium-long term bank loans with
(201,250) -1% 2,013
variable interest rate
• the €50 million EIB loan has a fixed rate of 3.902%;
REPORT
• the €75 million EIB loan has a fixed rate of 3.279%; Current liabilities
ON OPERATIONS
• the €100 million UniCredit/CDP loan (CDP’s portion) has a fixed rate of 3.281%.
Bank current accounts 27 (1,631) -1% 16
Short-term bank borrowings 27 (142,799) -1% 1,428
Current portion of medium-long term
(18,750) -1% 188
bank loans with variable interest rate
Total impact on profit before tax 575
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
CURRENCY RISK - SENSITIVITY ANALYSIS: 35. INCOME TAXES
The exchange risk stemming from financial transactions is hedged by derivatives; for The breakdown of the Group’s income taxes is shown below.
operational transactions and provision of intercompany services, for which positions
are frequently both active and passive for individual companies, the risk is covered,
(€ thousands)
when possible, by using a natural hedge which aims to balance active and passive
FY 2025 FY 2024 Change
positions for each company by maintaining currency deposits which can be used to
cover any differences which exceed €1 million. Current income tax (44,691) (48,033) 3,342
Deferred income tax 4,457 (3,177) 7,634
Given the management of foreign exchange risk described in Note 42, “Financial
Total (40,234) (51,210) 10,976
risk management”, the residual currency risk on receivables, payables and future
CONSOLIDATED
revenue streams which has not been hedged is not significant.
(€ thousands)
FINANCIAL STATEMENTS
FY 2025 FY 2024 Change
Profit (loss) before tax 131,785 196,780 (64,995)
Tax for the year (40,234) (51,210) 10,976
Tax rate -30.5% -26.0% -4.5%
The following table reconciles tax recognized in the consolidated financial statements
to theoretical tax charge calculated on the basis of Italy’s current tax rates.
STATEMENT
(€ thousands)
CONSOLIDATED SUSTAINABILITY
December December
2025 Tax % 2024 Tax %
effect effect
Reconciliation with the effective tax rate:
Effective tax/effective tax rate 40,234 30.5% 51,210 26.0%
Non-recognition of deferred taxes on the year’s losses and
earnings which were not taxed due to carried forward tax (3,272) -2.5% (3,147) -1.6%
losses.
REPORT
Effect of companies taxed in countries other than Italy (847) -0.6% (520) -0.3%
ON OPERATIONS
Deferred tax adjustments and other one-off adjustments (52) 0.0% 1,857 0.9%
Non-deductible expense net of non-taxable income (16) 0.0% 4,180 2.1%
Effective tax rate net of IRAP and CVAE 36,047 27.4% 53,580 27.2%
IRAP, CVAE and other taxes not tied to income tax (4,419) -3.4% (6,353) -3.2%
Effective tax/theoretical tax rate 31,628 24.0% 47,227 24.0%
The Group tax rate is equal to 30.5% compared to 26% from last year mainly due,
on the one hand, to business performance and, on the other, to the absence of the
positive effects from exempt income (net of non-deductible costs) and alignment
AMPLIFON
AT A GLANCE
with the results of the tax returns from which the Group had benefited in 2024.
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ANNUAL REPORT 2025
th
B) Stock grant 27 October 2022
36. PERFORMANCE STOCK GRANT
TH
st STOCK GRANT 27 OCTOBER 2022 – GENERAL RULES
In the Amplifon Group as of 31 December 2025, the 2023-2028 Performance Stock
Grant plan described below is in place.
FY 2025 FY 2024
st Market Price Market Price
As far as the 2019-2025 Plan is concerned, all rights existing as at 31 December 2024
No. of rights No. of rights
(Euro) (Euro)
th th th
– relating to the allocations of 5 May 2022, 27 October 2022 and 28 November
st
Rights at 1 January 66,200 24.85 89,700 31.34
2022 – were exercised during 2025. Below are the details:
Rights granted in the period - - - -
Upside rights accrued upon reaching
- - - -
business goals
th
CONSOLIDATED
A) Stock grant 5 May 2022 (Rights cancelled for only partial
(6,224) - - -
achievement of business objects)
FINANCIAL STATEMENTS
(Rights converted into shares during the
(57,476) 18.79(*) - -
TH
period)
STOCK GRANT 5 MAY 2022– GENERAL RULES
(Rights cancelled during the period) (2,500) - (14,500) -
FY 2025 FY 2024
st
Rights at 31 December - - 66,200 24.85
Market Price Market Price
No. of rights No. of rights
(Euro) (Euro)
(*) Weighted average market price at the exercises.
st
Rights at 1 January 364,050 24.85 373,550 31.34
Rights granted in the period - - - -
th
STATEMENT
C) Stock grant 28 November 2022
Upside rights accrued upon reaching
- - - -
business goals
(Rights cancelled for only partial
(218,307) - - - TH
CONSOLIDATED SUSTAINABILITY
STOCK GRANT 28 NOVEMBER 2022 – GENERAL RULES
achievement of business objects)
(Rights converted into shares during the
(145,743) 18.81(*) - -
FY 2025 FY 2024
period)
(Rights cancelled during the period) - - (9,500) - Market Price Market Price
No. of rights No. of rights
(Euro) (Euro)
st
Rights at 31 December - - 364,050 24.85
st
Rights at 1 January 7,400 24.85 8,400 31.34
(*) Weighted average market price at the exercises. Rights granted in the period - - - -
Upside rights accrued upon reaching REPORT
- - - -
business goals
ON OPERATIONS
(Rights cancelled for only partial
(5,757) - - -
achievement of business objects)
(Rights converted into shares during the
(1,643) 18.82(*) - -
period)
(Rights cancelled during the period) - - (1,000) -
st
Rights at 31 December - - 7,400 24.85
(*) Weighted average market price at the exercises.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
rd
A) Stock Grant 3 May 2023
GENERAL FEATURES
RD
STOCK GRANT 3 MAY 2023 – GENERAL RULES
OF THE STOCK GRANT PLAN 2023-2028
FY 2025 FY 2024
nd
On May 2 2023, the Board of Directors of Amplifon S.p.A. – as resolved by the
st Market Price Market Price
ordinary Shareholders’ Meeting held on the 21 April 2023 and heard the opinion
No. of rights No. of rights
(Euro) (Euro)
of the Remuneration and Appointments Committee – has approved the 2023 stock
st
Rights at 1 January 473,003 24.85 490,300 31.34
grant assignment in relation to the Stock Grant Plan 2023 – 2028 with the following
general characteristics: Rights granted in the period - - - -
Upside rights accrued upon reaching
- - - -
• The Stock Grant Plan 2023-2028 provides for different guidelines according to the business goals
CONSOLIDATED
category the beneficiaries belong to: (Rights cancelled due to only partial
- - - -
achievement of business goals)
FINANCIAL STATEMENTS
- Long-Term Incentive Plan (LTI) Beneficiaries: the employees – identified by virtue of
(Rights converted into shares during the
the band to which the organizational position of the same employee belongs to,
- - - -
period)
in the context of the Company’s banding system, subject to possible review on an
(Rights cancelled during the period) (21,700) - (17,297) -
annual basis;
st
- Amplifon Extraordinary Award Plan (AEA) Beneficiaries: the employees identified
Rights at 31 December 451,303 13.75 473,003 24.85
based on retention, promotability and extraordinary recognition criteria.
(*) Weighted average market price at the exercises.
• With reference to all beneficiaries of the plan, unless otherwise provided elsewhere
in these rules, the assigned rights granted will vest (the “vested rights”) provided
st
STATEMENT
that as of the date falling on the last day of the aggregate reference period, the B) Stock Grant 31 October 2023
beneficiary is an employee or a self-employee of a Group Company and no notice
period is under way.
ST
CONSOLIDATED SUSTAINABILITY
STOCK GRANT 31 OCTOBER 2023 – GENERAL RULES
• With regard to the Long-Term Incentive Plan (LTI) beneficiaries, the vesting of the
assigned rights is also subject to the achievement of the business objectives
FY 2025 FY 2024
indicated in the Letter of Assignment of the Rights.
Market Price Market Price
• The shares corresponding to the vested rights shall be awarded to the beneficiary
No. of rights No. of rights
(Euro) (Euro)
within 90 business days from the date of the notice of vesting of the assigned
st
Rights at 1 January 65,567 24.85 73,900 31.34
rights, subject to the implementation (also by the beneficiary) of all the fulfilments
(including those of accounting and/or administrative nature) relating thereto. Rights granted in the period - - - -
Upside rights accrued upon reaching REPORT
- - - -
Below are reported the details of the cycles of assignment of the Stock Grant plan business goals
ON OPERATIONS
2023-2028 currently in place in 2025: (Rights cancelled due to only partial
- - - -
achievement of business goals)
(Rights converted into shares during the
- - - -
period)
(Rights cancelled during the period) (28,500) - (8,333) -
st
Rights at 31 December 37,067 13.75 65,567 24.85
(*) Weighted average market price at the exercises.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
rd st
C) Stock Grant 13 November 2023 E) Stock Grant 31 October 2024
RD ST
STOCK GRANT 13 NOVEMBER 2023 – GENERAL RULES STOCK GRANT 31 OCTOBER 2024 – GENERAL RULES
FY 2025 FY 2024 FY 2025 FY 2024
Market Price Market Price Market Price Market Price
No. of rights No. of rights No. of rights No. of rights
(Euro) (Euro) (Euro) (Euro)
st st
Rights at 1 January 23,900 24.85 23,900 31.34 Rights at 1 January 128,350 24.85 - -
Rights granted in the period - - - - Rights granted in the period - - 128,350 25.95
Upside rights accrued upon reaching Upside rights accrued upon reaching
- - - - - - - -
business goals business goals
CONSOLIDATED
(Rights cancelled due to only partial (Rights cancelled due to only partial
- - - - - - - -
achievement of business goals) achievement of business goals)
FINANCIAL STATEMENTS
(Rights converted into shares during the (Rights converted into shares during the
- - - - - - - -
period) period)
(Rights cancelled during the period) - - - - (Rights cancelled during the period) (5,900) - - -
st st
Rights at 31 December 23,900 13.75 23,900 24.85 Rights at 31 December 122,450 13.75 128,350 24.85
(*) Weighted average market price at the exercises. (*) Weighted average market price at the exercises.
STATEMENT
th th
D) Stock Grant 7 May 2024 F) Stock Grant 7 May 2025
CONSOLIDATED SUSTAINABILITY
The assumptions adopted in the determination of fair value are as follows:
TH
STOCK GRANT 7 MAY 2024 – GENERAL RULES
FY 2025 FY 2024
ASSIGNMENT ACCORDING TO GENERAL RULES
Market Price Market Price
No. of rights No. of rights
Model used Binomial Tree (Cox-Ross-Rubinstein method)
(Euro) (Euro)
st
Rights at 1 January 534,800 24.85 - -
Price at grant date 17.86 €
Rights granted in the period - - 551,800 33.00
KPI - € REPORT
Upside rights accrued upon reaching
ON OPERATIONS
Exercise price 0.00
- - - -
business goals
Volatiliy 33.00%
(Rights cancelled due to only partial
- - - -
achievement of business goals)
Risk.free interest rate 1.974%
(Rights converted into shares during the
- - - -
Maturity (in years) 3
period)
3 months after the date of approval by the Board of the draft
(Rights cancelled during the period) (66,096) - (17,000) -
Vesting date
Consolidated Financial Statement as at 12.31.2028
st
Rights at 31 December 468,704 13.75 534,800 24.85
Expected dividend yield 1.01%
(*) Weighted average market price at the exercises. Fair value 17.34 €
AMPLIFON
AT A GLANCE
290

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ANNUAL REPORT 2025
TH TH
STOCK GRANT 7 MAY 2025 – GENERAL RULES STOCK GRANT 30 OCTOBER 2025 – GENERAL RULES
FY 2025 FY 2024 FY 2025 FY 2024
Market Price Market Price Market Price Market Price
No. of rights No. of rights No. of rights No. of rights
(Euro) (Euro) (Euro) (Euro)
st st
Rights at 1 January - - - - Rights at 1 January - - - -
Rights granted in the period 931,950 19.05 - - Rights granted in the period 161,800 14,72 - -
Upside rights accrued upon reaching Upside rights accrued upon reaching
- - - - - - - -
business goals business goals
(Rights cancelled due to only partial (Rights cancelled due to only partial
- - - - - - - -
achievement of business goals) achievement of business goals)
(Rights converted into shares during the (Rights converted into shares during the
CONSOLIDATED
- - - - - - - -
period) period)
FINANCIAL STATEMENTS
(Rights cancelled during the period) (42,300) - - - (Rights cancelled during the period) - - - -
st st
Rights at 31 December 889,650 13.75 - - Rights at 31 December 161,800 13.75 - -
(*) Weighted average market price at the exercises. (*) Weighted average market price at the exercises.
th th
G) Stock Grant 30 October 2025 H) Stock Grant 19 December 2025
STATEMENT
The assumptions adopted in the determination of fair value are as follows: The assumptions adopted in the determination of fair value are as follows:
CONSOLIDATED SUSTAINABILITY
ASSIGNMENT ACCORDING TO GENERAL RULES ASSIGNMENT ACCORDING TO GENERAL RULES
Model used Binomial Tree (Cox-Ross-Rubinstein method) Model used Binomial Tree (Cox-Ross-Rubinstein method)
Price at grant date 15.22 € Price at grant date 13.83 €
KPI - € KPI - €
Exercise price 0.00 Exercise price 0.00
REPORT
Volatiliy 35.01% Volatiliy 34.01%
ON OPERATIONS
Risk.free interest rate 2.211% Risk.free interest rate 2.386%
Maturity (in years) 3 Maturity (in years) 3
The date of approval by the Board of the draft Consolidated Financial The date of approval by the Board of the draft Consolidated Financial
Vesting date Vesting date
Statements as at 12.31.2028 Statements as at 12.31.2028
Expected dividend yield 1.25% Expected dividend yield 1.28%
Fair value 14.77 € Fair value 13.42 €
AMPLIFON
AT A GLANCE
291

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ANNUAL REPORT 2025
TH achieved by the end of a vesting period of performance linked to the generation of
STOCK GRANT 19 DECEMBER 2025 – GENERAL RULES
value and sustainable success of the Group (the “Matched Rights”).
FY 2025 FY 2024
The details of the allocations of the Sustainable Value Sharing Plan 2022-2027, currently
Market Price Market Price
No. of rights No. of rights
in place, including the new allocations that took place in the year 2025, are listed below:
(Euro) (Euro)
st
Rights at 1 January - - - -
Rights granted in the period 127,100 12.96 - -
st
A) Assignment 31 May 2022
Upside rights accrued upon reaching
- - - -
business goals
(Rights cancelled due to only partial
ST
- - - -
ASSIGNMENT OF 31 MAY 2022
achievement of business goals)
(Rights converted into shares during the
FY 2025 FY 2024
- - - -
period) CONSOLIDATED
Market Price Market Price
(Rights cancelled during the period) - - - -
No. of rights No. of rights FINANCIAL STATEMENTS
(Euro) (Euro)
st
Rights at 31 December 127,100 13.75 - -
st
Rights at 1 January 48,000 24.85 48,000 31.34
Rights granted in the period - - - -
Upside rights accrued upon reaching
- - - -
GENERAL FEATURES OF THE SUSTAINABLE
business goals
(Rights cancelled due to only partial
(12,000) - - -
VALUE SHARING PLAN 2022-2027 achievement of business goals)
(Rights converted into shares during the
(36,000) 18.82(*) - -
period)
The Board of Directors of Amplifon S.p.A. of May 3, 2022, on the basis of the resolution
(Rights cancelled during the period) - - - -
STATEMENT
of the Ordinary Shareholders’ Meeting of April 22, 2022 and after consulting the
st
Rights at 31 December - - 48,000 24.85
Remuneration and Appointments Committee, approved the Sustainable Value Sharing
Plan 2022-2027.
(*) Weighted average market price at the exercises.
CONSOLIDATED SUSTAINABILITY
The Co-investment Scheme, originally intended exclusively for the Chief Executive
Officer/General Manager of the Company, was subsequently amended by the
th
Shareholders’ Meeting of April 21, 2023 and approved by the Board of Directors of B) Assignment 29 May 2023
Amplifon S.p.A. on May 2, 2023, so that it could also be allocated to Executives with
Strategic Responsibilities and to some key Group resources (beneficiaries).
TH
ASSIGNMENT OF 29 MAY 2023
The Scheme is a composite incentive instrument that achieves its effects through
FY 2025 FY 2024 REPORT
two distinct phases, of which the second is only possible and depends on the
ON OPERATIONS
Market Price Market Price
No. of rights No. of rights
development of the first (respectively, “Phase A” and “Phase B”).
(Euro) (Euro)
Phase A: the Target MBO achieved and hypothetically due to the beneficiaries under
st
Rights at 1 January 111,520 24.85 111,520 31.34
the MBO Plan applicable in the previous year is not disbursed and instead of the
Rights granted in the period - - - -
Target MBO the beneficiaries obtain a certain number of rights (the “Co-invested
Upside rights accrued upon reaching
- - - -
Rights”) that will allow them to receive shares at the end of the vesting period of
business goals
Phase B referred to below, or at an earlier time in the event that Phase B does not
(Rights cancelled due to only partial
- - - -
reach maturity. achievement of business goals)
Phase B: if in a given year the beneficiaries receive Co-invested Rights by virtue of (Rights converted into shares during the
(6,800) 29.66(*) - -
period)
the mechanism described above, the beneficiaries will participate in an additional
(Rights cancelled during the period) (4,220) - - -
and separate incentive instrument based on financial instruments, under which the
AMPLIFON
st AT A GLANCE
Rights at 31 December 100,500 13.75 111,520 24.85
Company assigns additional rights, equal in number to the Co-invested Rights, which
will allow the beneficiaries to receive shares provided that certain objectives are
(*) Weighted average market price at the exercises.
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ANNUAL REPORT 2025
th th
C) Assignment of 7 May 2024 E) Assignment of 7 May 2025
The assumptions adopted in the determination of fair value are as follows:
TH
ASSIGNMENT OF 7 MAY 2024
FY 2025 FY 2024
PLAN A PLAN B
Market Price Market Price
Binomial Tree Binomial Tree
No. of rights No. of rights
Modello di valutazione
(Euro) (Euro)
(Cox-Ross-Rubinstein method) (Cox-Ross-Rubinstein method)
st
Rights at 1 January 101,100 24.85 - -
FV 17.86 € 6.92 €
Rights granted in the period - - 109,200 33.00
KPI - € ESG/TSR
Upside rights accrued upon reaching
Exercise price 0.00 0.00
- - - -
business goals
CONSOLIDATED
Volatiliy 33.00% 33.00%
(Rights cancelled due to only partial
- - - -
achievement of business goals)
FINANCIAL STATEMENTS
Risk.free interest rate 1.974% 1.974%
(Rights converted into shares during the
18,800 24.74(*) 8,100 33.82(*)
Maturity (in years) 3 3
period)
3 months after the date of approval 3 months after the date of approval
(Rights cancelled during the period) 16,595 - - -
by the Board of the draft Consolidated by the Board of the draft Consolidated
Vesting date
st
Rights at 31 December 65,705 13.75 101,100 24.85
Financial Statement as at Financial Statement as at
12.31.28. 12.31.28.
(*) Weighted average market price at the exercises.
Expected dividend yield 1.01% 1.01%
st
STATEMENT
D) Assignment of 31 October 2024
ST TH
CONSOLIDATED SUSTAINABILITY
ASSIGNMENT OF 31 OCTOBER 2024 ASSIGNMENT OF 7 MAY 2025
FY 2025 FY 2024 FY 2025 FY 2024
Market Price Market Price Market Price Market Price
No. of rights No. of rights No. of rights No. of rights
(Euro) (Euro) (Euro) (Euro)
st st
Rights at 1 January 4,800 24.85 - - Rights at 1 January - - - -
Rights granted in the period - - 4,800 25.95 Rights granted in the period 46,200 19.05 - -
Upside rights accrued upon reaching Upside rights accrued upon reaching REPORT
- - - - - - - -
business goals business goals
ON OPERATIONS
(Rights cancelled due to only partial (Rights cancelled due to only partial
- - - - - - - -
achievement of business goals) achievement of business goals)
(Rights converted into shares during the (Rights converted into shares during the
- - - - 6,400 19.20(*) - -
period) period)
(Rights cancelled during the period) - - - - (Rights cancelled during the period) - - - -
st st
Rights at 31 December 4,800 13.75 4,800 24.85 Rights at 31 December 39,800 13.75 - -
(*) Weighted average market price at the exercises. (*) Weighted average market price at the exercises.
AMPLIFON
AT A GLANCE
293

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ANNUAL REPORT 2025
RESIDUAL LIFE OF STOCK GRANT, SUSTAINABLE VALUE SHARING PLAN
AND OTHERS “SHARES BASED PAYMENTS” GRANTED
RIGHT ASSIGNED TILL 12.31.2025
Vesting Exercise
5-10 Average residual
Plan Assignment date Within 1 year 1-5 years Total N, of rights
years useful life
Stock grant Plan 2023 - 2028 05/03/2023 451,303 - - 451,303 - -
10/31/2023 37,067 - - 37,067 - -
CONSOLIDATED
11/13/2023 23,900 - - 23,900 - -
FINANCIAL STATEMENTS
05/07/2024 - 468,704 - 468,704 - -
10/31/2024 - 122,450 - 122,450 - -
05/07/2025 - 889,650 - 889,650 - -
10/30/2025 - 161,800 - 161,800 - -
12/19/2025 - 127,100 - 127,100 - -
Sustainable Value Sharing Plan 2022-2027 05/29/2023 100,500 - - 100,500 - -
05/07/2024 - 65,705 - 65,705 - -
STATEMENT
10/31/2024 - 4,800 - 4,800 - -
05/07/2025 - 39,800 - 39,800 - -
CONSOLIDATED SUSTAINABILITY
Total 612,77 1,880,009 - 2,492,779 - -
The imputed cost for the period for the Stock Grants and the Sustainable Value Sharing Plans amounted to Euro 3.612 thousand.
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
37. SUBSIDIARIES WITH RELEVANT
MINORITY INTERESTS,
JOINT VENTURES AND ASSOCIATE
COMPANIES
The following table shows the main income statement and statement of financial
CONSOLIDATED
position figures of the subsidiaries with relevant minority interests (as a reference
FINANCIAL STATEMENTS
please refer to the Scope of Consolidation annex). The figures are shown before
intragroup eliminations.
(€ thousands)
12/31/2025 12/31/2024
Non-current assets 116 159
Current assets 1,916 1,627
STATEMENT
Non-current liabilities 50 71
Current liabilities 791 805
CONSOLIDATED SUSTAINABILITY
Revenues 2,782 2,796
Net profit (loss) for the year 454 408
Dividends paid to minorities 118 125
Net financial positions (864) (749)
Cash flows (114) (514)
REPORT
Furthermore, on 12 February 2026 Amplifon Nederland B.V. signed an agreement for
ON OPERATIONS
the disposal of its interest in the Dutch joint venture Comfoor B.V., which is accounted
for in the Consolidated Financial Statements using the equity method. In connection
with the aforementioned disposal transaction, as at 31 December 2025 the carrying
amount of the investment in the Dutch joint venture was reclassified to “Assets held
for sale”.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
38. EARNINGS (LOSSES) PER SHARE DILUTED EPS
Diluted earnings per share is obtained by dividing the net income for the year
BASIC EPS attributable to ordinary shareholders of the parent company by the weighted-average
number of shares outstanding during the year adjusted by the diluting effects of
Basic earnings per share is obtained by dividing the net profit for the year attributable potential shares. In the calculation of shares outstanding, purchases and sales of
to the ordinary shareholders of the parent company by the weighted average number treasury shares are considered as cancellations and issues of shares, respectively.
of shares outstanding in the year, considering purchases and disposals of treasury
shares as cancellations and issues of shares respectively. The ‘potential ordinary share’ categories refer to the possible conversion of Group
employees’ stock options. The calculation of the average number of outstanding
Earnings per share is determined as follows: potential shares is based on the average fair value of shares for the period; stock options
CONSOLIDATED
and stock grants are excluded from this calculation as they have anti-dilutive effects.
FINANCIAL STATEMENTS
(€ thousands)
(€ thousands)
Earnings per share FY 2025 FY 2024
Weighted average diluted number of shares outstanding FY 2025 FY 2024
Net profit (loss) attributable to ordinary shareholders (€
91,334 145,374
thousand)
Average number of shares outstanding in the year 222,502,302 225,791,949
Average number of shares outstanding in the year 222,502,302 225,791,949
Weighted average of potential and diluting ordinary shares 3,886,318 596,671
Average earnings per share (€ per share) 0.41049 0.64384
Weighted average of shares potentially subject to options in the period 226,388,620 226,388,620
STATEMENT
The diluted earnings per share is determined as follows:
CONSOLIDATED SUSTAINABILITY
(€ thousands)
Diluted earnings per share FY 2025 FY 2024
Net profit attributable to ordinary shareholders (€ thousands) 91,334 145,374
Average diluted number of outstanding shares 226,388,620 226,388,620
Average diluted earnings per share (€) 0.40344 0.64214
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
39. TRANSACTIONS WITH PARENT COMPANIES AND RELATED PARTIES
The parent company, Amplifon S.p.A. is based in Via Ripamonti 133, Milan, Italy and it’s controlled directly by Ampliter S.r.l. (42.01% of share capital and 68.36% of voting
rights), held for a 100.0% by Amplifin S.r.l., which is owned at 88% by Susan Carol Holland.
In accordance with CONSOB Regulation n. 17221 of 12 March 2010, on 3 November 2010, Amplifon S.p.A.’s Board of Directors, after receiving a favorable opinion from the
Committee of Independent Directors, adopted the regulation relative to the procedures for and obligations inherent in related party transactions (“Regulation for Related
Party Transactions”) which has been updated on several occasions. The current Regulation for Related Party Transactions was approved by the Board of Directors on 29 April
2021 and took effect on 1 July 2021.
Other transactions with related parties, including intercompany transactions, do not qualify as atypical or unusual, and fall within the Group’s normal course of business and
CONSOLIDATED
are conducted at arm’s length as dictated by the nature of the goods and services provided.
FINANCIAL STATEMENTS
The following table details transactions with related parties.
PARENT COMPANY AND OTHER RELATED PARTIES
(€ thousands) 12/31/2025 FY 2025
Other Interest income and
Trade receivables Trade payables Revenues from sales and services Operating costs
activities expenses
STATEMENT
Amplifin S.r.l. 1 - 1
Total – Parent Company 1 - 1
CONSOLIDATED SUSTAINABILITY
Comfoor BV (Olanda) 48 (1,369) 25 (1,209)
Ruti Levinson Institute Ltd (Israele) 43 - 79
Afik - Test Diagnosis & Hearing Aids Ltd (Israele) 101 - 14 506 1
Total – Associated companies 192 (1,369) 14 610 (1,209) 1
Total related parties 193 (1,369) 14 610 (1,208) 1
Total as per financial statement 221,810 366,477 37,366 2,395,705 (1,881,610) (35,048)
REPORT
% of financial statement total 0.09% 0.37% 0.04% 0.03% 0.06% 0.00%
ON OPERATIONS
The trade and other receivables refer primarily to the trade receivables due by associates (mainly in Israel) who act as resellers and to which the Group supplies hearing aids
and other related products.
The trade payables and operating costs refer primarily to commercial transactions with Comfoor B.V., a joint venture from which hearing protection devices are purchased
and then distributed in Group clinics.
The lease for the Milan headquarters (leased to Amplifon S.p.A. by the parent company Amplifin S.r.l.) is recognized under right-of-use depreciation for per €1,840 thousand,
interest on leases for €380 thousand, lease liabilities of €8,452 thousand, and right-of-use asset of €7,360 thousand.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
OTHER RELATED PARTIES
The total remuneration of Group Directors, members of the Board of Statutory Auditors and Key Managers amounted to €16,849 thousand in the reporting period and is
broken down as follows (in thousands of euros):
REMUNERATION PAID TO MEMBERS OF THE BOARD OF DIRECTORS, MEMBERS OF THE BOARD OF STATUTORY AUDITORS,
THE GENERAL MANAGER AND OTHER KEY MANAGERS OF THE GROUP
Non-Equity variable
(€ thousands)
compensation
Compensation Bonuses Non- Fair value Severance or end-
Fixed Profit Other
Name and Surname Office held Period in office Term expiry date for Committee and other monetary Total of equity of-employment TOTAL
compensation sharing compensation
participation incentives benefits compensation compensation
Approval of the 2027
(1)
Susan Carol Holland Chairman 01/01/2025-12/31/2025 333 - - - 8 - 341 - - 341
financial statements CONSOLIDATED
Chief Executive Approval of the 2027
01/01/2025-12/31/2025 400 - - - - - 400 - - 400
(2) FINANCIAL STATEMENTS
Enrico Vita Officer financial statements
General Manager Permanent 1,322 - 604 - 58 - 1,983 1,440 - 3,423
Independent Approval of the 2027
(3)
Maurizio Costa 01/01/2025-12/31/2025 72 42 - - - - 113 - - 113
Director financial statements
Independent Approval of the 2027
(4)
Nicola Bedin 04/23/2025-12/31/2025 50 33 - - - - 83 - - 83
Director financial statements
Maria Patrizia Independent Approval of the 2027
01/01/2025-12/31/2025 72 23 - - - - 95 - - 95
(5)
Grieco Director financial statements
Not Executive Approval of the 2027
(6)
01/01/2025-12/31/2025
Nina Cortese 50 - - - - - 50 - - 50
Director financial statements
Independent Approval of the 2027
(7)
Lorenza Morandini 01/01/2025-12/31/2025 72 32 - - - - 103 - - 103
Director financial statements
Independent Approval of the 2027
(8)
Lorenzo Pozza 01/01/2025-12/31/2025 72 48 - - - - 120 - - 120
Director financial statements STATEMENT
Independent Approval of the 2027
(9)
Giovanni Tamburi 01/01/2025-12/31/2025 72 17 - - - - 88 - - 88
Director financial statements
Chairwoman of the
Approval of the 2026
(10)
Gabriella Chersicla Board of Statutory 01/01/2025-12/31/2025 83 - - - - - 83 - - 83 CONSOLIDATED SUSTAINABILITY
financial statements
Auditors
Approval of the 2026
(11)
Arienti Patrizia Standing Auditor 01/01/2025-12/31/2025 55 - - - - - 55 - - 55
financial statements
Approval of the 2026
(12)
Alfredo Malguzzi Standing Auditor 01/01/2025-12/31/2025 55 - - - - - 55 - - 55
financial statements
Total 2,706 195 604 0 66 0 3,570 1,440 0 5,010
Other Executives with Strategic
(13)
Responsibilities in the Group (12)
F. Bardelli
A. Bonacina
REPORT
R. Cattaneo
A. Ciccolini
ON OPERATIONS
F. Dal Poz Permanent 4,679 - 2,028 - 644 - 7,351 3,514 974 11,839
E. Di Vincenzo
C. Finotti / S, Tiziani
G. Galli
R. Hassan / J, Hunka
P. Lazzarini
F. Morichini / G, Buonajuto
I. Pazzi
Grand Total 7,385 195 2,631 0 710 0 10,921 4,954 974 16,849
DIRECTORS / AUDITORS LEAVING OFFICE DURING 2025
Independent Approval of the 2024
(14)
Veronica Diquattro 01/01/2025-04/23/2025
22 7 - - - - 28 - - 28
Director financial statements
Independent Approval of the 2024
(15)
Laura Donnini 01/01/2024-04/23/2025 22 13 - - - - 35 - - 35
Director financial statements
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
1. a. The amount represents the sum of the fee (pro-rata value of €300,000) relating to the position of Chairperson of the Board of Directors of the Company for the 2022-2024 term of office and the fee (pro-rata
value of €350,000) relating to the position of Chairperson of the Board of Directors of the Company for the 2025-2027 term of office
2. a. The amount of €400,000 represents the remuneration for the position of Chief Executive Officer of the Company, paid to Enrico Vita for the 2025-2027 term
b. The amount of €1,321,978 represents the sum of fixed remuneration paid to Enrico Vita for his role as General Manager of the Company, covering the period from 1 January to 31 December 2025
c. The amount of €603,623 represents the short-term incentive (MBO) related to 2025 performance, which was paid in 2026. (*) This amount was determined based on data approved by the Board of Directors on
04/03/2026. The values are calculated: (i) considering the multiplier effect linked to individual objectives, (ii) excluding any co-investment in the Sustainable Value Sharing Plan 2022-2027, as the option to co-
invest in shares within the plan will be exercised after the publication of this document
d. The Fair Value of equity-based remuneration includes the fair value attributable to the following cycles: (i) 2022-24 cycle for the 2025-related instalments; (ii) 2023-25 cycle for the 2025-related instalments; (iii)
2024-26 cycle for the 2025-related instalments, and (iv) 2025-27 cycle for the 2025-related instalments. For further details on the fair value of each individual plan, please refer to Table 3A
3. a. The amount represents the sum of the fee (pro-rata value of €65,000) established for the position of member of the Board of Directors for the 2022-2024 term of office and the fee (pro-rata value of €75,000)
established for the position of member of the Board of Directors for the 2025-2027 term of office
b. The amount represents the sum of the fees as Chair of the Remuneration and Appointment Committee (pro-rata value of €30,000) for the 2022-2024 term of office, as Chair of the Remuneration and
Appointment Committee (pro-rata value of €35,000) for the 2025-2027 term of office, for participation in the Independent Directors’ Related-Party Transactions Committee (pro-rata value of €5,000) for the
2022-2024 term of office and for participation in the Independent Directors’ Related-Party Transactions Committee (pro-rata value of €10,000) for the 2025-2027 term of office
4. a. The amount represents the fee (pro-rata value of €75,000) established for the position of member of the Board of Directors for the 2025-2027 term of office
CONSOLIDATED
b. The amount represents the sum of the fees as Chair of the Independent Directors’ Committee for Related-Party Transactions (pro-rata value of €15,000) for the 2025-2027 term of office, for participation in the
Risk, Control and Sustainability Committee (pro-rata value of €25,000) for the 2025-2027 term of office, and as member of the Supervisory Body (pro-rata value of €10,000) for the 2025-2027 term of office. FINANCIAL STATEMENTS
5. a. The amount represents the sum of the fee (pro-rata value of €65,000) established for the position of member of the Board of Directors for the 2022-2024 term of office and the fee (pro-rata value of €75,000)
established for the position of member of the Board of Directors for the 2025-2027 term of office
b. The amount represents the sum of the fees for participation as member of the Remuneration and Appointment Committee (pro-rata value of €20,000) for the 2022-2024 term of office and as member of the
Remuneration and Appointment Committee (pro-rata value of €25,000) for the 2025-2027 term of office
6. a. The amount represents the fee (pro-rata value of €75,000) established for the position of member of the Board of Directors for the 2025-2027 term of office
7. a. The amount represents the sum of the fee (pro-rata value of €65,000) established for the position of member of the Board of Directors for the 2022-2024 term of office and the fee (pro-rata value of €75,000)
established for the position of member of the Board of Directors for the 2025-2027 term of office
b. The amount represents the sum of the fees for participation as member of the Risk, Control and Sustainability Committee (pro-rata value of €20,000) for the 2022-2024 term of office, for participation as
member of the Risk, Control and Sustainability Committee (pro-rata value of €25,000) for the 2025-2027 term of office, for participation in the Independent Directors’ Related-Party Transactions Committee
(pro-rata value of €5,000) for the 2022-2024 term of office and for participation in the Independent Directors’ Related-Party Transactions Committee (pro-rata value of €10,000) for the 2025-2027 term of office
8. a. The amount represents the sum of the fee (pro-rata value of €65,000) established for the position of member of the Board of Directors for the 2022-2024 term of office and the fee (pro-rata value of €75,000) STATEMENT
established for the position of member of the Board of Directors for the 2025-2027 term of office
b. The amount represents the sum of the fees as Chair of the Risk, Control and Sustainability Committee (pro-rata value of €30,000) for the 2022-2024 term of office, as Chair of the Risk, Control and Sustainability
Committee (pro-rata value of €35,000) for the 2025-2027 term of office, as Chair of the Supervisory Body (pro-rata value of €15,000) for the 2022-2024 term of office and as Chair of the Supervisory Body (pro-
CONSOLIDATED SUSTAINABILITY
rata value of €15,000) for the 2025-2027 term of office
9. a. The amount represents the sum of the fee (pro-rata value of €65,000) established for the position of member of the Board of Directors for the 2022-2024 term of office and the fee (pro-rata value of €75,000)
established for the position of member of the Board of Directors for the 2025-2027 term of office.
b. The amount represents the compensation for participation as a member of the Remuneration and Appointment Committee (pro-rata value of €25,000) for the 2025-2027 term
10. a. The amount represents the remuneration set for the position of Chairperson of the Board of Statutory Advisors for the 2024-2026 term, with a pro-rata value of €82,500
11. a. The amount represents the remuneration set for the position of Auditor of the Board of Statutory Advisors for the 2024-2026 term, with a pro-rata value of €55,000
12. a. The amount represents the remuneration set for the position of Auditor of the Board of Statutory Advisors for the 2024-2026 term, with a pro-rata value of €55,000
13. a. The amount of €4,679,233 represents the fixed compensation granted to Executives who were classified as Executives with Strategic Responsibilities at Amplifon for the period from 1 January to 31 December
2025 (15 individuals).
REPORT
b. The amount of €2,027,632 includes:
ON OPERATIONS
i. €1,093,162 as a short-term incentive (MBO) accrued based on 2025 performance, to be paid in 2026. (*) This amount was determined based on data approved by the Board of Directors on 04/03/2026. The
values are calculated: (i) including the multiplier effect linked to individual objectives; (ii) excluding any co-investment in the Sustainable Value Sharing Plan 2022-2027, as the option to co-invest in shares
within the plan will be exercised after the publication of this document.
ii. €934,460 was granted to 3 Executives as a sign-on bonus, defined at the time of hiring and contractually agreed, with the purpose of attracting talent and compensating for the loss of variable incentives
from their previous company. Additionally, €10,000 was granted to one Executive as a contribution to supplementary pension provisions
iii.The Fair Value of the equity compensation includes the fair value attributable to the following plans: (i) 2022-24 cycle for the 2025-related instalments; (ii) 2023-25 cycle for the 2025-related instalments; (iii)
2024-26 cycle for the 2025-related instalments, and (iv) 2025-27 cycle for the 2025-related instalments. For further details on the fair value of each individual plan, please refer to Table 3A
iv.The amount shown in the column “Severance indemnities or termination benefits” includes €355,000 granted to two Executives as termination incentives and €618,850 granted to three Executives in
connection with the activation of non-compete agreements
14. a. The amount represents the remuneration set for the position of Board Member for the 2022-2024 term
b. The amount represents the compensation for participation as a member of the Remuneration and Appointment Committee (pro-rata value of €20,000) for the 2022-2024 term
15. a. The amount represents the fee (pro-rata value of €65,000) established for the position of member of the Board of Directors for the 2022-2024 term of office
b. The amount represents the sum of the fees as Chair of the Independent Directors’ Committee for Related-Party Transactions (pro-rata value of €10,000) for the 2022-2024 term of office, for participation in the AMPLIFON
AT A GLANCE
Risk, Control and Sustainability Committee (pro-rata value of €20,000) for the 2022-2024 term of office, and as member of the Supervisory Body (pro-rata value of €10,000) for the 2022-2024 term of office.
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ANNUAL REPORT 2025
The stock grants awarded to the members of the Board of Directors, General Managers and Key Managers (including those employed by subsidiaries) are detailed below.
INCENTIVE PLANS FOR THE MEMBERS OF THE BOARD OF DIRECTORS, THE GENERAL MANAGER
AND MANAGERS WITH STRATEGIC RESPONSIBILITIES
FINANCIAL
FINANCIAL INSTRUMENTS FINANCIAL FINANCIAL
INSTRUMENTS
GRANTED IN PREVIOUS INSTRUMENTS INSTRUMENTS
VESTED DURING
YEARS AND NOT FINANCIAL INSTRUMENTS GRANTED DURING THE FINANCIAL YEAR VESTED DURING THE PERTAINING TO
THE FINANCIAL
VESTED DURING THE FINANCIAL YEAR AND THE FINANCIAL
YEAR BUT NOT
FINANCIAL YEAR ALLOCABLE YEAR
ALLOCATED
Number Number Number and Number
Value at
Name and and type Vesting and type Fair value at Vesting Market price at type of vested and type Fair value
Office held Plan Grant date maturity
Surname of financial period of financial grant date (€) period grant date (€) financial of financial (€k)
date
instruments instruments instruments instruments
(1)
Stock Grant Plan 2019-2025 (5 May 2022) 65,000 Mar - 2025 - - - - - - 14,430 20.4 41
(1)
Stock Grant Plan 2023-2028 (3 May 2023) 78,000 Mar - 2026 - - - - - - - - 580
(1)
CONSOLIDATED
Stock Grant Plan 2023-2028 (7 May 2024) 73,000 Mar - 2027 - - - - - - - - 47
Mar - 2028
FINANCIAL STATEMENTS
Chief Executive Stock Grant Plan 2023-2028 (7 May 2025) - - 145,000 17.34 07/05/25 19,05 - - - 177
(1)
Enrico Officer and
Sustainable Value Sharing Plan 2022-2027
Vita General
24,000 Mar - 2025 - - - - - - 24,000 20.4 63
(2)
(31 May 2022) - Coinvested Shares
Manager
Sustainable Value Sharing Plan 2022-2027
24,000 Mar - 2025 - - - - - - 12,000 20.4 44
(2)
(31 May 2022) - Matched Shares
Sustainable Value Sharing Plan 2022-2027
24,500 Mar - 2026 - - - - - - - - 262
(3)
(29 May 2023) - Coinvested Shares
Sustainable Value Sharing Plan 2022-2027
24,500 Mar - 2026 - - - - - - - - 225
(3)
(29 May 2023) - Matched Shares
Total 313,000 - 145,000 - - - - - 50,430 - 1,440
(1)
Stock Grant Plan 2019-2025 (5 May 2022) 121,000 Mar - 2025 - - - - - - 55,259 20.4 151
(1)
Stock Grant Plan 2023-2028 (3 May 2023) 125,600 Mar - 2026 - - - - - - - - 934
STATEMENT
Stock Grant Plan 2023-2028 (31 October
(1)
18,500 Mar - 2026 - - - - - - - - 132
2023)
Stock Grant Plan 2023-2028 (13 November
(1)
Other Executives with
23,900 Mar - 2026 - - - - - - - - 176
2023) CONSOLIDATED SUSTAINABILITY
Strategic Responsibilities
in the Group (12) (1)
Stock Grant Plan 2023-2028 (7 May 2024) 152,200 Mar - 2027 - - - - - - - - 99
(Key Managers) Mar - 2028
Stock Grant Plan 2023-2028 (7 May 2025) - - 221,600 17.34 07/05/25 19.05 - - - 271
(1)
F. Bardelli
A. Bonacina
Stock Grant Plan 2023-2028 (30 October Mar - 2028
44,200 14.77 30/10/25 14,72 14
(1)
R. Cattaneo 2025)
A. Ciccolini
Stock Grant Plan 2023-2028 (19 December Mar - 2028
127,100 13.42 19/12/25 12.80 50
F. Dal Poz (1)
2025)
E. Di Vincenzo
Sustainable Value Sharing Plan 2022-2027
-
C. Finotti 31,600 Mar - 2026 - - - - - - - 333
(3)
(29 May 2023) - Coinvested Shares
G. Galli
Sustainable Value Sharing Plan 2022-2027
-
R. Hassan
31,600 Mar - 2026 - - - - - - - 290
(3)
(29 May 2023) - Matched Shares REPORT
P. Lazzarini
Sustainable Value Sharing Plan 2022-2027
F. Morichini -
48,800 Mar - 2027 - - - - - - - 522
ON OPERATIONS
s (4)
I. Pazzi (07 May 2024) - Coinvested Share
Sustainable Value Sharing Plan 2022-2027
48,800 Mar - 2027 - - - - - - - - 415
(4)
(07 May 2024) - Matched Shares
Sustainable Value Sharing Plan 2022-2027
19,100 17.86 Mar - 2028 07/05/25 19.05 - - - 74
(5)
(07 May 2025) - Coinvested Shares
Sustainable Value Sharing Plan 2022-2027
19,100 6.92 Mar - 2028 07/05/25 19.05 - - - 53
(5)
(07 May 2025) - Matched Shares
Total 602,000 - 431,100 - - - - - 55,259 - 3,514
Grand total 915,000 - 576,100 - - - - - 105,689 - 4,954
1. For the Chief Executive Officer / General Manager and Executives with Strategic Responsibilities, a lock-up period of one additional year after the vesting date applies to 30% of the vested shares.
2. The amounts indicated represent the fair value related to the Sustainable Value Sharing Plan 2022-2027, cycle 2022-2024, following the beneficiary’s investment of their 2021 MBO.
3. The amounts indicated represent the fair value related to the Sustainable Value Sharing Plan 2022-2027, cycle 2023-2025, following the beneficiaries’ investment of their 2022 MBO.
AMPLIFON
4. The amounts indicated represent the fair value related to the Sustainable Value Sharing Plan 2022-2027, cycle 2024-2026, following the beneficiaries’ investment of their 2023 MBO.
AT A GLANCE
5. The amounts indicated represent the fair value related to the Sustainable Value Sharing Plan 2022-2027, cycle 2025-2027, following the beneficiaries’ investment of their 2024 MBO.
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ANNUAL REPORT 2025
40. GUARANTEES PROVIDED, 41. TRANSACTIONS ARISING
COMMITMENTS, AND CONTINGENT FROM ATYPICAL/UNUSUAL
LIABILITIES TRANSACTIONS
Pursuant to Consob Communication of 28 July 2006, during 2025 the Group carried
GUARANTEES PROVIDED TO THIRD PARTIES out no atypical and/or unusual transactions, as defined by the Communication.
This comprised the following as at 31 December 2025:
CONSOLIDATED
(€ thousands)
FINANCIAL STATEMENTS
Value at 12/31/2025 Value at 12/31/2024
Guarantees provided to third parties 23,609 17,453
Total 23,609 17,453
Regarding the guarantees relating to financial liabilities recognized in the consolidated
financial statements, only the amount of the guarantee in excess of the liability
recognized in the financial statements is shown.
STATEMENT
The guarantees provided refer mainly to:
CONSOLIDATED SUSTAINABILITY
• various sureties issued which include letters of patronage issued on behalf of
subsidiaries to third parties amounting to €16,668 thousand;
• guarantees issued to third parties for leases amounting to €6,941 thousand.
COMMITMENTS
On December 20, 2024, Amplifon S.p.A. and Amplifon Italia S.p.A. signed a new
REPORT
joint agreement with a top-tier financial institution for the purchase of additional
ON OPERATIONS
Superbonus tax credits, for the period 2025-2027. According to the contractual
conditions, these credits will be transferred to the beneficiary company (and paid by
the company to the transferring bank) at the time of use. As of December 31, 2025
the purchase commitments for the period 2026 and 2027 amount to €31.9 million
and €7.8 million for a total consideration of €30.2 million and €7.3 million.
CONTINGENT LIABILITIES
Currently the Group is not exposed to any particular risks, uncertainties or legal
AMPLIFON
AT A GLANCE
disputes which exceed the provisions already made in the financial statements.
The usual periodic tax audits will continue, but to date no particular findings have
emerged and, at any rate, the Group is confident in the correctness of its actions.
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ANNUAL REPORT 2025
42. FINANCIAL RISK MANAGEMENT
In order to ensure a structured management of treasury activities and financial risks, the Group adopted, as early as 2012, a Treasury Policy, which serves as an operational
guideline for the management of:
• currency risk;
• interest rate risk;
• credit risk;
• price risk;
• liquidity risk.
CONSOLIDATED
FINANCIAL STATEMENTS
This Policy is periodically updated to ensure a proactive approach to risk management.
Currency risk comprises the following categories:
- foreign exchange transaction risk, i.e. the risk that the value of a financial asset or liability, a forecasted transaction or a firm commitment may fluctuate due to changes in
exchange rates;
- foreign exchange translation risk, i.e. the risk that the translation into the presentation currency of the consolidated financial statements of assets, liabilities, costs and revenues
relating to a net investment in a foreign operation may generate positive or negative differences compared to the original balances.
Within the Amplifon Group, foreign exchange transaction risk mainly relates to:
- Procurement and Supply Chain activities carried out by the Parent Company, which centrally manages purchases of hearing aids and accessories subsequently resold
to subsidiaries. Purchases from suppliers are generally made, with limited exceptions, in the same currency in which they are invoiced to subsidiaries, with payment terms
STATEMENT
Details
substantially reflecting those negotiated with suppliers, thereby minimising exchange rate risk. However, the presence of a mark-up, the aforementioned exceptions and year-
end true-ups, the amounts of which may be significant, make the risk relevant;
- Transactions in which purchase costs or sales revenues are denominated in a currency other than the local currency, as is the case in certain smaller markets (Israel, Canada and
CONSOLIDATED SUSTAINABILITY
the Latin American subsidiaries), where purchase costs are incurred in Euro or US dollars;
- Other intercompany transactions, such as short and long-term loans, recharges under intercompany service agreements and other centrally incurred costs. These transactions
expose companies whose functional currency differs from the currency in which the intercompany transaction is denominated to exchange rate risk;
- Commitments to acquire or dispose of equity interests, which may give rise to exchange rate exposure in the period between signing and closing of the transaction.
Foreign exchange translation risk arises from investments in the United States and Canada, the United Kingdom, Switzerland, Hungary, Poland, Israel, Australia, New Zealand, India,
China, Chile, Argentina, Ecuador, Colombia, Uruguay, Panama, Mexico and Egypt.
CURRENCY RISK
Foreign Exchange transaction risk
The Group’s strategy aims to minimise the impact of exchange rate fluctuations on the income statement by hedging significant net positions denominated in currencies other than
the reporting currency of the individual entities.
REPORT
With regard to operating transactions, including those arising from the Parent Company’s Global Procurement activities, the provision of intercompany services and cash pooling
ON OPERATIONS
arrangements, risk mitigation is primarily achieved through natural hedging by balancing receivable and payable positions at entity level and by using foreign currency bank deposits to
cover any net exposure. Where material unbalanced exposures arise between assets and liabilities and cannot be managed through foreign currency deposits, they are appropriately
hedged using suitable financial instruments. Such instruments include, for example, forward currency purchases and sales.
With regard to exposures arising from financial transactions, foreign exchange risk is managed through the use of specific derivative financial instruments.
Mitigation
measures
Risks arising from net positions with a unit value of less than €1 million (or the equivalent if denominated in another currency) are considered not significant and are therefore not
hedged.
Foreign exchange translation risk
With reference to foreign exchange translation risk, in accordance with the provisions of the Group Treasury Policy, no hedging transactions have been entered into.
Overall, the effects of foreign exchange translation risk resulted in a reduction of the Group’s EBITDA of approximately €13 million compared to total Group EBITDA. Of this amount,
approximately €2 million is attributable to the impact of the Argentine subsidiary. The latter operates in a high-inflation environment; however, its size is immaterial compared to the
overall size of the Group.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
Interest rate risk comprises the following categories:
- fair value risk, i.e. the risk that the value of a fixed-rate financial asset or liability may vary as a result of changes in market interest rates;
- cash flow risk, i.e. the risk that the future cash flows of a variable-rate financial asset or liability may fluctuate as a result of changes in market interest rates.
Details Within the Amplifon Group, fair value risk arises from fixed-rate borrowings, specifically: the issuance of bonds (Eurobond) for €350 million; the portion disbursed as at 31 December
2025, amounting to €195 million, of the loan granted by the European Investment Bank (EIB); and the €100 million tranche disbursed by Cassa Depositi e Prestiti under the loan
agreement entered into in a pool with CDP and UniCredit.
Cash flow risk arises from the utilisation of floating rate bank loans, which amount in aggregate to €220 million.
The Group’s strategy is aimed at minimising cash flow risk, particularly in relation to long-term exposures, through a balanced allocation between fixed-rate and variable-rate borrowings.
Both at the time individual loans are entered into and throughout their life, and also taking into account prevailing market interest rate levels, the Group assesses whether to convert debt
from floating rate to fixed rate. In any case, at least 50% of total debt must be protected against interest rate fluctuations. As at 31 December 2025, the Group’s total short and medium to
long-term bank borrowings amounted to €1,354 million, of which €969 million were either at fixed rate or had been converted to fixed rate through Interest Rate Swaps.
Hedging instruments are used by the Group exclusively to mitigate interest rate and foreign exchange risks, in line with the corporate strategy, and consist solely of derivative financial
instruments. To maximise the economic effectiveness of hedging, the Group’s strategy provides that:
- counterparties must be large institutions with high credit standing, and transactions must be executed within the limits defined by the Treasury Policy, in order to minimise counterparty
CONSOLIDATED
risk;
FINANCIAL STATEMENTS
- the instruments entered into must, as far as possible, have characteristics that mirror those of the hedged item;
- the performance of the instruments used is regularly monitored, also to verify and, where appropriate, optimise the adequacy of the hedging structure in achieving hedging objectives.
The Group Treasury Policy also defines strict counterparty selection criteria.
Derivatives used by the Group are generally non-structured financial instruments (so-called plain vanilla). The types of derivatives outstanding during the year include:
- interest rate swaps;
- foreign exchange forward;
- cross currency swaps (it should be noted that no Group company currently has borrowings denominated in a currency other than its functional currency; therefore, this instrument is not currently
used).
INTEREST RATE RISK
STATEMENT
Upon initial recognition, such instruments are measured at fair value. At subsequent reporting dates, the fair value of derivatives is remeasured and:
(i) if such instruments do not meet the requirements for hedge accounting, changes in fair value arising after initial recognition are recognised in the income statement;
Mitigation
(ii) if such instruments qualify as fair value hedges, from that date changes in the fair value of the derivative are recognised in the income statement; at the same time, changes in fair
measures
value attributable to the hedged risk are recognised as an adjustment to the carrying amount of the hedged item, with a corresponding entry in the income statement. Any hedge CONSOLIDATED SUSTAINABILITY
ineffectiveness is recognised in the income statement;
(iii) if such instruments qualify as cash flow hedges, from that date changes in the fair value of the derivative are recognised in equity. Changes in the fair value of the derivative recognised
in equity are reclassified to the income statement in the period in which the hedged transaction affects the income statement.
Where the hedged item is the purchase of a non-financial asset, changes in the fair value of the derivative recognised in equity are reclassified as an adjustment to the acquisition cost of
the hedged asset (so-called basis adjustment). Any hedge ineffectiveness is recognised in the income statement.
The hedging strategy defined by the Group is reflected in the accounting treatment described above from the moment the following conditions are met:
- the hedging relationship, its objectives and the overall strategy pursued are formally defined and documented. The documentation includes identification of the hedging instrument,
the hedged item, the nature of the risk being hedged and how the entity will assess hedge effectiveness;
REPORT
- hedge effectiveness can be reliably measured and there is reasonable expectation, supported by ex post evidence, that the hedge will be highly effective throughout the period during
ON OPERATIONS
which the hedged risk is present;
- in the case of hedging the risk of variability in cash flows related to a forecast transaction, the transaction is highly probable and presents an exposure to variability in cash flows that
could affect the income statement.
Derivatives are recognised as assets when their fair value is positive and as liabilities when their fair value is negative. Such balances are presented as current assets or current liabilities
if they relate to derivatives that do not meet hedge accounting requirements. If, on the other hand, they meet hedge accounting requirements, they are classified consistently with the
hedged item.
Specifically, if the hedged item is classified as current, the positive or negative fair value of the hedging instrument is presented within current assets or current liabilities; if the hedged item
is classified as non-current, the positive or negative fair value of the hedging instrument is presented within non-current assets or non-current liabilities.
It should also be noted that the Group does not have any hedges designated as a hedge of a net investment.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
Credit risk represents the possibility that the issuer of a financial instrument defaults on its obligations, thereby causing a financial loss to the holder.
Within the Amplifon Group, credit risk arises from the following situations:
Details (i) sales carried out in the ordinary course of business, where customers may fail to meet their payment obligations;
(ii) the use of financial instruments involving the settlement of positions with counterparties, with the possibility that such counterparties may default on their obligations;
(iii) loans granted to members of the indirect channel and commercial partners in the United States, aimed at supporting investment initiatives and business development, with the
risk that such loans may not be repaid.
With regard to the risk referred to under point (i) it should be noted that the only individually significant exposures relate to receivables from public healthcare and welfare entities, as
well as insurance companies, whose insolvency risk, although existing, is considered remote and is further mitigated by the fact that such receivables are assigned on a non-recourse
basis on a quarterly basis to specialised financial institutions. Conversely, credit risk arises from sales to private customers to whom instalment payment terms have been granted. This
risk is mitigated by the fact that such receivables are distributed across a large number of customers, with maximum individual amounts of only a few thousand Euro each. There is also
credit risk relating to sales made in the United States to operators in the indirect channel (franchisees), which are fragmented across numerous partners whose maximum individual
exposure is limited and, even for the largest among them, never exceeds a few million US dollars. Due to the typical risks associated with the business, some counterparties may fail
CREDIT RISK
to honour their obligations, resulting in a potential increase in working capital and in bad debt losses. Although credit management remains the direct responsibility of individual
subsidiaries, the Group, through its Corporate functions, has implemented a monthly reporting system on trade receivables, monitoring their composition and ageing at country level,
CONSOLIDATED
and sharing with local management both recovery initiatives and commercial policies. In particular, with regard to private customers – for whom the vast majority of sales are made on
Mitigation
FINANCIAL STATEMENTS
immediate payment terms – instalment sales or financing arrangements exceeding a few months are managed by external financial institutions that advance the full sales amount to
measures
Amplifon. As regards operators in the indirect channel in the United States, the situation is closely monitored by local management.
The risk referred to under point (ii), notwithstanding the inherent uncertainty linked to potential sudden and unexpected counterparty defaults, is managed through diversification
among leading national and international investment grade financial institutions. Such diversification is ensured through the establishment of specific counterparty limits, both with
respect to invested and/or deposited liquidity and with respect to the notional amount of derivative contracts. Counterparty limits are determined based on the short-term credit
rating of the individual counterparty or, in the absence of a public rating, on the counterparty’s capital adequacy ratio (Tier 1).
The risk referred to under point (iii) relates to receivables generally supported by personal guarantees provided by the beneficiaries. Repayment is typically made concurrently with
payment of invoices relating to hearing aids sold to them, or settled upon the eventual acquisition by the Group of the franchisee’s business.
STATEMENT
Price risk represents the possibility that the value of a financial asset or liability may fluctuate as a result of changes in market prices (other than those relating to foreign exchange
rates and interest rates). Such fluctuations may be caused by:
CONSOLIDATED SUSTAINABILITY
Details - specific factors relating to the financial asset or liability, or to the issuer of the financial liability;
- market-wide factors independent of the specific asset or liability.
This risk is typical of financial assets not quoted in an active market, which may not always be realised in the short term at amounts close to their fair value.
PRICE RISK
Mitigation
The Amplifon Group does not hold investments in such instruments and therefore this risk is not currently present.
measures
REPORT
ON OPERATIONS
Liquidity risk typically refers to the possibility that an entity may encounter difficulties in obtaining sufficient funds to meet its obligations. This risk includes the possibility that
Details counterparties that have granted short-term uncommitted credit lines and/or financing facilities may request repayment, as well as the difficulty of refinancing long-term loans
which have reached maturity.
LIQUIDITY RISK
The Group’s strategy is to maintain relationships with a large number of financial institutions and to continuously establish new ones, thereby ensuring broad diversification of
credit facilities and, above all, a wide availability of funding sources. At the end of FY 2025, the Group’s financial position showed total gross debt of €1,354 million, of which 73%
Mitigation
matures beyond 12 months. Cash and cash equivalents amounted to €309 million; available and undrawn committed credit lines totalled €480 million; the unutilized portion of
measures
the loan signed with the European Investment Bank amounted to €150 million; and other available and unutilized uncommitted credit lines totalled €262 million. Based on these
elements, liquidity risk is considered not significant for the Group.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
43. TRANSLATION OF FOREIGN 44. SEGMENT INFORMATION
In accordance with IFRS 8 “Operating Segments”, the schedules relative to each
COMPANIES’ FINANCIAL STATEMENTS
operating segment are shown below.
The Amplifon Group’s business (distribution and personalization of hearing solutions)
12/31/2025 12/31/2024
is organized in three specific geographical segments which comprise the Group’s
Average Year-end Average Year-end operating segments: Europe, Middle East and Africa - EMEA - (Italy, France, The
exchange rate exchange rate exchange rate exchange rate
Netherlands, Germany, the United Kingdom, Spain, Portugal, Switzerland, Belgium,
Panamanian balboa 1.13 1.175 1.0824 1.0389
Hungary, Egypt, Poland and Israel), Americas (USA, Canada, Chile, Argentina, Ecuador,
Colombia, Panama, Mexico and Uruguay) and Asia-Pacific (Australia, New Zealand,
Australian dollar 1.7518 1.7581 1.6397 1.6772
CONSOLIDATED
Singapore, India and China).
Canadian dollar 1.5787 1.6088 1.4821 1.4948
FINANCIAL STATEMENTS
New Zealand dollar 1.9422 2.038 1.7880 1.8532
The Group also operates via centralized Corporate functions (Corporate bodies,
general management, business development, procurement, treasury, legal affairs,
Singapore dollar 1.4756 1.5105 1.4458 1.4164
human resources, IT systems, global marketing and internal audit) which do not
US dollar 1.13 1.175 1.0824 1.0389
qualify as operating segments under IFRS 8.
Hungarian forint 397.77 385.15 395.3000 411.3500
Swiss franc 0.937 0.9314 0.9526 0.9412
These areas of responsibility, which coincide with the geographical segments (the
Corporate
Egyptian pound 55.6133 56.0487 49.0064 52.8202
functions are recognized under EMEA), represent the organizational structure used
Israeli New shekel 3.8927 3.7471 4.0067 3.7885
STATEMENT
by management to run the Group’s operations. The reports periodically analyzed
Argentinian peso (*) 1707.5606 1707.5606 1070.8061 1070.8061
by the Chief Executive Officer and Top Management are divided up accordingly, by
geographical area.
Chilean peso 1074.61 1058.13 1020.6600 1033.7600
CONSOLIDATED SUSTAINABILITY
Colombian peso 4573.21 4435.19 4407.1400 4577.5500
More in detail, economic performances are monitored and measured for each
Mexican peso 21.6705 21.118 19.8314 21.5504
operating segment/geographical segment, through operating profit including
Uruguayan peso 46.3854 45.9178 43.4678 45.4668 amortization and depreciation (EBIT), along with the portion of the results of
equity investments in associated companies valued using the equity method.
Chinese renminbi 8.1185 8.2262 7.7875 7.5833
Financial expenses are not monitored insofar as they are based on corporate
Indian rupee 98.5239 105.5965 90.5563 88.9335
decisions regarding the financing of each region (own funds versus borrowings)
British pound 0.8568 0.8726 0.8466 0.8292
and, consequently, neither are taxes. Items in the statement of financial position
REPORT
are analyzed by geographical segment without being separated from the corporate
Polish zloty 4.2397 4.221 4.3058 4.2750
ON OPERATIONS
functions which remain part of EMEA. All the information relating to the income
(*) Argentina is a high-inflation country; therefore, pursuant to IAS 29, the items recognized in the income statement and the statement of financial position is determined using the same
statement were converted based on the exchange rate at the end of the reporting period.
criteria and accounting standards used to prepare the consolidated financial
The average exchange rate of the Argentine peso at 31 December 2025 was 1412.1281 and 31
statements.
December 2024 was 989.9196.
AMPLIFON
AT A GLANCE
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(*)
INCOME STATEMENT – FY 2025
(€ thousands)
EMEA AMERICAS ASIA PACIFIC CORPORATE CONSOLIDATED
Revenues from sales and services 1,554,720 495,762 345,223 - 2,395,705
Operating costs (1,155,648) (381,919) (265,063) (78,980) (1,881,610)
Other income and costs 1,417 (4,220) (107) 460 (2,450)
Gross operating profit by segment (EBITDA) 400,489 109,623 80,053 (78,520) 511,645
Amortization, depreciation and impairment
CONSOLIDATED
Intangible assets amortization (50,769) (13,016) (14,644) (27,396) (105,825)
FINANCIAL STATEMENTS
Property, plant, and equipment depreciation (40,731) (9,734) (14,064) (1,509) (66,038)
Right-of-use depreciation (89,451) (15,786) (29,741) (2,476) (137,454)
Impairment losses and reversals of non-current assets (3,710) (1,413) (637) - (5,760)
(184,661) (39,949) (59,086) (31,381) (315,077)
Operating result by segment 215,828 69,674 20,967 (109,901) 196,568
Financial income, expenses and value adjustments to financial assets
Group's share of the results of associated companies valued at equity and gains/losses on disposals
228 - - - 228
STATEMENT
of equity investments
Interest income and expenses (35,048)
Interest expenses on lease liabilities (20,680)
CONSOLIDATED SUSTAINABILITY
Other financial income and expenses (5,930)
Exchange gains and losses, and inflation accounting (3,733)
Gain (loss) on assets accounted at fair value 380
(64,783)
Net profit (loss) before tax 131,785
Current and deferred income tax
REPORT
Current income tax (44,691)
ON OPERATIONS
Deferred tax 4,457
(40,234)
Net profit (loss) 91,551
Net profit (loss) attributable to Minority interests 217
Net profit (loss) attributable to the Group 91,334
(*) The figures of the operating segments are net of the intercompany eliminations.
AMPLIFON
AT A GLANCE
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(*)
INCOME STATEMENT – FY 2024
(€ thousands)
EMEA AMERICAS ASIA PACIFIC CORPORATE CONSOLIDATED
Revenues from sales and services 1,531,284 507,269 370,346 342 2,409,241
Operating costs (1,120,997) (381,073) (273,307) (79,216) (1,854,593)
Other income and costs 3,027 3,372 (390) 433 6,442
Gross operating profit by segment (EBITDA) 413,314 129,568 96,649 (78,441) 561,090
Amortization, depreciation and impairment
CONSOLIDATED
Intangible assets amortization (50,147) (15,234) (16,294) (26,387) (108,062)
FINANCIAL STATEMENTS
Property, plant, and equipment depreciation (36,484) (7,963) (15,712) (1,551) (61,710)
Right-of-use depreciation (84,833) (14,338) (30,041) (2,374) (131,586)
Impairment losses and reversals of non-current assets (997) - (363) (1,558) (2,918)
(172,461) (37,535) (62,410) (31,870) (304,276)
Operating result by segment 240,853 92,033 34,239 (110,311) 256,814
Financial income, expenses and value adjustments to financial assets
Group's share of the results of associated companies valued at equity and gains/losses on disposals
225 - - - 225
STATEMENT
of equity investments
Interest income and expenses (34,740)
Interest expenses on lease liabilities (19,138)
CONSOLIDATED SUSTAINABILITY
Other financial income and expenses (3,184)
Exchange gains and losses, and inflation accounting (2,647)
Gain (loss) on assets accounted at fair value (550)
(60,034)
Net profit (loss) before tax 196,780
Current and deferred income tax
REPORT
Current income tax (48,033)
ON OPERATIONS
Deferred tax (3,177)
(51,210)
Net profit (loss) 145,570
Net profit (loss) attributable to Minority interests 196
Net profit (loss) attributable to the Group 145,374
(*) The figures of the operating segments are net of the intercompany eliminations.
AMPLIFON
AT A GLANCE
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ST (*)
STATEMENT OF FINANCIAL POSITION AS AT DECEMBER 31 , 2025
(€ thousands)
EMEA AMERICAS ASIA PACIFIC ELIM. CONSOLIDATED
ASSETS
Non-current assets
Goodwill 1,059,123 293,920 574,172 - 1,927,215
Intangible fixed assets with finite useful life 274,126 56,030 50,564 - 380,720
Property, plant, and equipment 159,764 40,501 36,817 - 237,082
Right-of-use assets 361,779 44,436 55,823 - 462,038
Equity-accounted investments 21 - - - 21
Hedging instruments 42 - - - 42
Deferred tax assets 51,804 7,670 15,433 - 74,907
CONSOLIDATED
Deferred contract costs 9,215 1,204 69 - 10,488
Other assets 28,267 7,313 1,785 - 37,365
FINANCIAL STATEMENTS
Total non-current assets 3,129,878
Current assets
Inventories 63,134 10,261 9,057 - 82,452
Receivables 328,197 69,462 24,729 (95,111) 327,277
Deferred contract costs 6,778 872 118 - 7,768
Hedging instruments 2,235 - - - 2,235
Other financial assets -
Cash and cash equivalents 308,882
Asset held for sale 34,424 - - - 34,424
Total current assets 763,038
STATEMENT
TOTAL ASSETS 3,892,916
LIABILITIES
Net Equity 998,525
Non-current liabilities CONSOLIDATED SUSTAINABILITY
Medium/long-term financial liabilities 983,806
Lease liabilities 293,562 35,849 34,898 - 364,309
Provisions for risks and charges 12,649 1,515 347 - 14,511
Liabilities for employees’ benefits 11,725 22 733 - 12,480
Hedging instruments 315 - - - 315
Deferred tax liabilities 58,993 26,816 6,851 - 92,660
Payables for business acquisitions 725 1,876 - - 2,601
Contract liabilities 130,814 11,827 2,509 - 145,150
Other long-term liabilities 21,965 214 2 - 22,181 REPORT
Total non-current liabilities 1,638,013
ON OPERATIONS
Current liabilities
Trade payables 331,245 93,033 37,122 (94,923) 366,477
Payables for business acquisitions 2,209 3,407 176 - 5,792
Contract liabilities 98,245 16,781 8,555 - 123,581
Other payables and tax payables 202,022 20,038 24,098 (188) 245,970
Hedging instruments 380 - - - 380
Provisions for risks and charges 2,038 838 4,583 - 7,459
Liabilities for employees’ benefits 2,299 226 2,281 - 4,806
Short-term financial liabilities 359,462
Lease liabilities 87,704 12,676 21,627 - 122,007
Liabilities held for sale 20,444 - - - 20,444
Total current liabilities 1,256,378 AMPLIFON
AT A GLANCE
TOTAL LIABILITIES 3,892,916
(*) The items in the statement of financial position are analyzed by geographic area without being separated from the Corporate functions which are included in EMEA.
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ST (*)
STATEMENT OF FINANCIAL POSITION AS AT DECEMBER 31 , 2024
(€ thousands)
EMEA AMERICAS ASIA PACIFIC ELIM. CONSOLIDATED
ASSETS
Non-current assets
Goodwill 1,031,163 313,631 600,701 - 1,945,495
Intangible fixed assets with finite useful life 303,840 63,109 61,411 - 428,360
Property, plant, and equipment 168,319 41,075 44,530 - 253,924
Right-of-use assets 381,119 49,770 61,175 - 492,064
Equity-accounted investments 2,527 - - - 2,527
Hedging instruments 4,454 - - - 4,454
Deferred tax assets 56,435 5,762 15,135 - 77,332
CONSOLIDATED
Deferred contract costs 9,165 1,254 75 - 10,494
Other assets 42,576 8,277 2,031 - 52,884 FINANCIAL STATEMENTS
Total non-current assets 3,267,534
Current assets
Inventories 71,792 11,777 9,611 - 93,180
Receivables 320,174 81,671 20,490 (88,029) 334,306
Deferred contract costs 6,612 1,003 119 - 7,734
Hedging instruments 878 - - - 878
Other financial assets 296
Cash and cash equivalents 288,834
Total current assets 725,228
TOTAL ASSETS 3,992,762
STATEMENT
LIABILITIES
Net Equity 1,150,224
Non-current liabilities
CONSOLIDATED SUSTAINABILITY
Medium/long-term financial liabilities 952,283
Lease liabilities 308,004 40,119 39,474 - 387,597
Provisions for risks and charges 18,896 1,158 871 - 20,925
Liabilities for employees’ benefits 14,753 - 704 - 15,457
Hedging instruments 1,157 - - - 1,157
Deferred tax liabilities 66,211 23,234 10,048 - 99,493
Payables for business acquisitions 2,136 3,749 - - 5,885
Contract liabilities 137,096 13,865 2,805 - 153,766
Other long-term liabilities 34,743 875 49 - 35,667 REPORT
Total non-current liabilities 1,672,230
ON OPERATIONS
Current liabilities
Trade payables 343,885 70,137 50,919 (87,841) 377,100
Payables for business acquisitions 5,143 6,107 260 - 11,510
Contract liabilities 97,435 17,796 7,683 - 122,914
Other payables and tax payables 188,954 26,910 31,614 (188) 247,290
Hedging instruments 739 - - - 739
Provisions for risks and charges 1,787 616 - - 2,403
Liabilities for employees’ benefits 1,128 447 2,519 - 4,094
Short-term financial liabilities 277,518
Lease liabilities 90,116 13,726 22,898 - 126,740
Total current liabilities 1,170,308
AMPLIFON
TOTAL LIABILITIES 3,992,762 AT A GLANCE
(*) The items in the statement of financial position are analyzed by geographic area without being separated from the Corporate functions which are included in EMEA.
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ANNUAL REPORT 2025
• allowances for impairment made based on the asset’s estimated realizable value;
45. ACCOUNTING POLICIES • provisions for risks and charges (including provisions for restoration funds) made
based on a reasonable estimate of the amount of the potential liability, including
with regard to any counterparty claims;
45.1 PRESENTATION • provisions for obsolete inventories in order to align the carrying value of inventories
with the estimated realizable value;
OF THE FINANCIAL STATEMENTS • provisions for employee benefits, calculated based on actuarial valuations;
• amortization and depreciation of intangible assets and tangible fixed assets
The consolidated financial statements as at December 31, 2025 were prepared in recognized based on the estimated remaining useful life and the recoverable
accordance with the historical cost method with the exception of derivatives, a few amount;
financial investments measured at fair value and assets and liabilities hedged against • income tax recognized based on the best estimate of the tax rate for the full year;
changes in fair value, as explained in more detail in this report, as well as on a going • IRS and currency swaps (instruments not traded on regulated markets), marked to
CONSOLIDATED
concern basis. market at the reporting date based on the yield curve and market exchange rates,
FINANCIAL STATEMENTS
which are subject to credit/debit valuation adjustments based on market prices;
With regard to the financial statements, the following is specified: • the lease term duration was determined on a lease-by-lease basis and is comprised
of the “non-cancellable” period along with the impact of any extension or early
• in the statement of financial position, the Group distinguishes between non-current termination clauses if exercise of that clause is reasonably certain. This property
and current assets and liabilities; valuation took into account circumstances and facts specific to each asset;
• in the income statement, the Group classifies costs by nature insofar as this is • discount rate of leases falling within the scope of IFRS 16 (incremental borrowing
deemed to more accurately represent the primarily commercial and distribution rate) determined based on the IRS (reference interbank rate used as an index for
activities carried out by the Group; fixed-rate mortgage loans) in the individual countries in which Amplifon Group
• comprehensive income statement: in addition to the net result for the year, it includes companies operate, for maturities commensurate with the duration of the
STATEMENT
the effects of changes in exchange rates, the cash flow hedge reserve, the foreign specific rental contract, plus the Parent Company’s credit spread and any costs
currency basis spread reserve on derivative instruments and the actuarial gains and for additional guarantees. In the rare instances when the IRS rate is not available
losses that have been recognized directly in changes in shareholders’ equity, these (Egypt, Ecuador, Mexico and Panama), the risk-free rate was determined based
CONSOLIDATED SUSTAINABILITY
items are divided according to whether or not they can be subsequently reclassified on government bonds with maturities similar to the duration of the specific
to the income statement; rental contract.
• statement of changes in net equity: the Group reports all the changes in net equity,
including those deriving from shareholder transactions (payment of dividends and Estimates and assumptions are periodically reviewed, and any changes made,
capital increases); following the change of the circumstances or the availability of better information,
• statement of cash flows: is prepared using the indirect method to determine cash are recognized in the income statement. The use of reasonable estimates is essential
flow from operations. to the preparation of the financial statements and does not affect their overall
reliability.
REPORT
ON OPERATIONS
The Group verifies the existence of a loss in value of goodwill regularly once a year or
45.2 USE OF ESTIMATES IN PREPARING in the event of impairment indicators.
The impairment test is conducted for the groups of cash generating units to which
THE FINANCIAL STATEMENTS the goodwill refers and based on which the Group values, directly or indirectly, the
return on the investment that includes the goodwill.
The preparation of the financial statements and explanatory notes requires the use
of estimates and assumptions particularly with regard to the following items:
• revenues for services rendered over time recognized based on the effort or the
input expended to satisfy the performance obligation;
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
The document Annual improvement. Volume 11 lists improvements limited to changes
45.3 IFRS STANDARDS/INTERPRETATIONS that either clarify the wording in an IFRS Accounting Standard, or correct relatively
minor unintended consequences, oversights or conflicts between requirements
IFRS/INTERPRETATIONS APPROVED BY THE IASB, ENDORSED IN EUROPE of the Accounting Standards. In particular, the amendments relate to IFRS1, IFRS7,
AND APPLIED FOR THE FIRST TIME THIS YEAR IFRS9, IFRS10 and IAS7.
The following table lists the IFRS/interpretations approved by the IASB, endorsed in The objective of the Amendments to IFRS 9 and IFRS 7 Contract Referencing Nature-
Europe and applied for the first time this year. dependent Electricity is to better reflect the effects of physical and virtual nature-
dependent electricity contracts in the financial statements through narrow-scope
amendments to the own-use, hedge accounting and disclosure requirements.
Effective date
Endorsement Publication in Effective
Description for Amplifon costs and revenues.
date the G.U.C.E. date
CONSOLIDATED
Amendments to IAS 21 “The Effects of
IFRS 18 “Presentation and Disclosure in Financial Statements” will replace IAS 1
Changes in Foreign Exchange Rates:
FINANCIAL STATEMENTS
and provides more detailed requirements regarding the structure of financial
12 Nov ‘24 13 Nov ‘24 1 Jan ‘25 1 Jan ‘25
Lack of Exchangeability”
statements, with particular reference to the statement of profit or loss, where
(issued on 15 August 2023)
minimum mandatory subtotals are introduced. It also establishes new disclosure
requirements relating to “Management Defined Performance Measures (MPMs)” and
The amendments to IAS 21 proposed by IASB provide clarification as to exchange provides guidance on the aggregation of information in the financial statements and
whether a currency is exchangeable and which exchange rate to be used if it is not. in the notes.
The adoption of the standards and interpretations described above did not have With the exception of IFRS 18, the adoption of the above-mentioned standards and
a material impact on the measurement of the Group’s assets, liabilities, costs, and interpretations is not expected to have a material impact on the measurement of the
STATEMENT
revenues. Group’s assets, liabilities, expenses and revenues.
FUTURE IFRS STANDARDS/INTERPRETATIONS APPROVED With reference to IFRS 18, the Group has initiated an assessment program to analyse
CONSOLIDATED SUSTAINABILITY
BY IASB, ENDORSED IN EUROPE the implications in terms of presentation of the financial statements, aggregation
and disaggregation of line items, and disclosure requirements relating to MPMs, as
The following table shows the future IFRS standards interpretation approved by us well as a possible implementation/adaptation phase of administrative processes and
and endorsed in Europe. the accounting system, where necessary.
Effective date
Endorsement Publication in Effective
Description for Amplifon
date the G.U.C.E. date
REPORT
Amendments to IFRS 9 e IFRS7
ON OPERATIONS
“Classification and Measurement of
27 May ‘25 28 May ‘25 1 Jan ‘26 1 Jan ‘26
Financial Instruments”
(issued on 30 May 2024)
Contracts Referencing Nature-dependent
Electricity – Amendments to IFRS 9 and 30 Jun ‘25 10 Jul ‘25 1 Jan ‘26 1 Jan ‘26
IFRS 7 (issued on 18 December 2024)
Annual improvements volume 11
9 Jul ‘25 10 Jul ‘25 1 Jan ‘26 1 Jan ‘26
(issued on 18 July 2024)
IFRS 18 Presentation and Disclosure
in Financial Statements 13 Feb ‘26 13 Feb ‘26 13 Feb ‘26 13 Feb ‘26
(2030 and beyond 9 april 2024)
AMPLIFON
AT A GLANCE
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Income statement items are included in the consolidated financial statements starting
45.4 FUTURE ACCOUNTING STANDARDS from the date control is acquired and up to the date such control ceases. All payables
and receivables, as well as the revenue and expense items deriving from transactions
AND INTERPRETATIONS between companies included in the consolidation are eliminated entirely; capital
gains and losses deriving from transfers of assets between consolidated companies
IFRS STANDARDS/INTERPRETATIONS APPROVED BY IASB, are also eliminated, as are the profits and losses arising from transfers of assets
BUT NOT ENDORSED IN EUROPE between consolidated companies that come to form inventories of the acquiring
company, write-downs and reversals of holdings in consolidated companies, and
The following are the international accounting standards, interpretations, intragroup dividends. Assets, liabilities, costs and revenues of subsidiaries are
amendments to existing accounting standards and interpretations, or specific recorded in full, allocating to minority shareholders their share of net equity and of
provisions contained in the standards and interpretations approved by the IASB the net result.
which, at 31 December 2025, have yet to be endorsed for adoption in Europe. The financial statements of subsidiaries are adjusted in order to make the
CONSOLIDATED
measurement criteria consistent with those adopted by the Group.
FINANCIAL STATEMENTS
Description Effective date
The closing dates of subsidiaries are aligned with that of the parent company; where
IFRS 19 Subsidiaries without Public Accountability (issued
this is not the case, the subsidiaries prepare appropriate financial statements for
Periods beginning on or after 1 Jan ‘27
on 9 May 2024)
consolidation purposes.
Amendments to IFRS 19 Subsidiaries without Public
Periods beginning on or after 1 Jan ‘27
Accountability: Disclosures (issued on 21 August 2025)
Amendments to IAS 21 “The Effects of Changes in Foreign
45.6 JOINTLY CONTROLLED COMPANIES
Exchange Rates: Translation to a Hyperinflationary Periods beginning on or after 1 Jan ‘27
Presentation Currency” (issued on 13 November 2025)
A joint control arrangement is an agreement based on which two or more parties
STATEMENT
have joint control. Joint control is the contractually agreed sharing of control of an
IFRS 19 “Subsidiaries without Public Accountability” introduces reduced disclosure arrangement which exists only when decisions about the relevant activities require
requirements for the financial statements of subsidiaries that are not required to the unanimous consent of the parties sharing control.
CONSOLIDATED SUSTAINABILITY
present publicly available IFRS financial statements. The amendment issued on 21 There are two types of joint control arrangements: joint operations and joint ventures.
August supplements the standard based on regulatory developments endorsed
after its initial publication. A joint operation is a joint arrangement whereby the parties that have joint control of
the arrangement have rights to the assets, and obligations for the liabilities, relating
The amendments to IAS 21 “The Effects of Changes in Foreign Exchange Rates: to the arrangement. These parties are referred to as joint operators.
Translation to a Hyperinflationary Presentation Currency” define a specific method With reference to investment in a joint operation, each part has to relocate:
for translating into a hyperinflationary presentation currency the financial statements
of entities whose functional currency is not hyperinflationary. a) Own assets, included share of jointly owned assets;
REPORT
b) Own liabilities, included share of jointly owned liabilities;
ON OPERATIONS
c) Revenues from sales of own production share arises from joint operation activity;
45.5 SUBSIDIARIES d) Share of revenues from the production sale deriving from the jointly controlled
activity;
The consolidation area includes companies which are controlled by the Group. e) Own costs, included parts of costs sustained with the other part.
Control is defined as the power to influence the financial and operating policies of a
company. The existence of control over a company is determined on the basis of: (i) A joint venture is a joint arrangement whereby the parties that have joint control of
voting rights, including potential ones, that the Group is entitled to and by virtue of the arrangement have rights to the net assets of the arrangement.
which the Group may exercise a majority of the votes that can be cast at ordinary In consolidated financial statements investment in joint venture are valuated with
Shareholders’ meetings; (ii) the content of possible agreements between shareholders equity method, accounted in income statement net profit and loss attributable to the
or the existence of specific clauses in the entity’s by-laws which grant the Group the group occurred in the period.
AMPLIFON
AT A GLANCE
power to manage the company; (iii) control by the Group of a sufficient number of With equity method, investment carry amount represents assets and liabilities fair
votes to exercise de facto control at ordinary Shareholders’ meetings of the company. value of jointed at acquisition moment, as well goodwill arises at acquisition moment.
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• when the carrying amounts of assets, liabilities and contingent liabilities recorded
45.7. ASSOCIATED COMPANIES differ from their corresponding tax base at the acquisition date, deferred tax assets
and liabilities are recognized;
Investments in associates are accounted for using the equity method. A company • any difference between the acquisition cost of the investment and the corresponding
is considered an associate if the Group participates in decisions relating to the share of the net assets acquired is recorded as goodwill, if positive, or it is charged to
company’s operating and financial policies even if the latter is not a subsidiary nor the income statement, if negative;
subject to joint control. Under the equity method, on initial recognition, an investment • income items are included in the consolidated financial statements starting from
in an associate is recognized at cost in the statement of financial position and the the date control is acquired and up to the date control ceases.
carrying amount is increased or decreased to recognize the investor’s share of the
profit or loss of the investee after the date of acquisition. The goodwill relating to the
associate is included in the carrying amount and is not subject to amortization. The 45.9. FUNCTIONAL CURRENCY, PRESENTATION
profits generated as a result of transactions carried out by the Group with associates
CONSOLIDATED
are eliminated to the extent of the Group’s interest in the associate. The financial CURRENCY AND TRANSLATION CRITERIA
FINANCIAL STATEMENTS
statements of companies accounted for based on the equity method are adjusted to
be in line with the Group’s accounting policies. APPLIED TO FOREIGN CURRENCY ITEMS
The consolidated financial statements of the Amplifon Group are presented in Euros,
45.8 BUSINESS COMBINATIONS the functional currency of the parent company, Amplifon S.p.A.
Business combinations are accounted for in the financial statements as follows: The financial statements of subsidiaries and jointly-controlled companies are prepared
in the functional currency of each company. When this currency differs from the
• acquisition cost is determined on the basis of the fair value of assets transferred, reporting currency of the consolidated financial statements, the financial statements
STATEMENT
liabilities assumed, or the shares transferred to the seller in order to obtain control; are translated using the current exchange rate method: income statement items are
• the determination of the values of the assets and liabilities of the acquiree is made translated using the average exchange rates of the year, asset and liability items are
provisionally until the activities of determining the fair value of the assets and liabilities translated using year-end rates and net equity items are translated at historical rates.
CONSOLIDATED SUSTAINABILITY
are completed. The completion of these activities must in any case take place within Exchange differences are recorded under “translation difference” in the consolidated
12 months of the acquisition, where the latter are counted from the date on which the net equity; when the company is disposed of, the cumulative differences booked in
acquisition took place and accounted for the first time. If, in the period in which the net equity are taken to the income statement.
allocation is made provisionally, different values should emerge from those initially
recorded following new information on facts and circumstances that in any case Foreign currency transactions are recorded at the exchange rate at the transaction
existed at the acquisition date, the recognized values are adjusted retrospectively; date. Monetary assets and liabilities denominated in foreign currency are translated
• acquisition- costs related to business combinations are recognized in the income at the exchange rate at the reporting date. Non-monetary assets and liabilities
statement for the period in which the costs were incurred; denominated in foreign currency and valued at cost are reported at the exchange
REPORT
• the fair value of the shares transferred is determined according to the market price rate used upon initial recognition. Non-monetary assets and liabilities denominated
ON OPERATIONS
at the exchange date; in foreign currency and recognized at fair value, at recoverable value, or realizable
• where the agreement with the seller provides for a price adjustment linked to value, are translated using the exchange rate of the date when the value was
the profitability of the business acquired, over a defined timeframe or at a pre- determined.
established future date (earn-out), the adjustment is included in the acquisition price
as of the acquisition date and is measured at fair value as at the date of acquisition; Any exchange rate differences arising from the settlement of monetary assets and
• at the acquisition date, the assets and liabilities, including contingent ones, of the liabilities or from the translation at exchange rates that are different from those
acquired company are recognized at their fair value at that date. When determining used upon initial recognition, during the year or in previous financial statements, are
the value of these assets we also consider the potential tax benefits applicable to recognized in the income statement.
the jurisdiction of the acquired company;
AMPLIFON
AT A GLANCE
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the synergies of the combination, irrespective of whether other assets or liabilities of
45.10. INTANGIBLE ASSETS the acquiree are allocated to those units or groups of units.
Subsequent to initial recognition, goodwill is not amortized but valued at cost less
Intangible assets purchased separately and those acquired through business any cumulative impairment losses (see section 45.13).
combinations carried out prior to the adoption of the IFRS are initially measured at
cost, whilst those acquired through business combinations completed after the date
of transition to IFRS, are initially measured at fair value. Expenditure incurred after 45.12. TANGIBLE FIXED ASSETS
the initial acquisition is recorded as an increase in the cost of the intangible asset to
the extent that the expenditure can generate future economic benefits. Tangible fixed assets are recorded at purchase or production cost, inclusive of
ancillary costs that are directly attributable to the assets.
Intangible assets having a finite useful life are amortized systematically over their
useful lives and written down for impairment (see section 45.13). Amortization The carrying amount upon initial recognition of tangible fixed assets, or their
CONSOLIDATED
begins when an asset is available for use and ceases at the time of termination of significant elements (except for land), net of their residual value, is depreciated on
FINANCIAL STATEMENTS
the useful life or when an asset is classified as held for sale (or included in a disposal a straight-line basis over their useful life and is written down for impairments (see
group classified as held for sale). Both the useful life and the amortization criterion section 45.13). Depreciation starts when the asset becomes available for use and
are periodically reviewed and, where significant changes have occurred compared to ceases at the time of termination of the useful life or when it is classified as held for
the previously adopted assumptions, the amortization charge for the current year sale (or included as part of a disposal group classified as held for sale). The useful
and subsequent ones is adjusted. life and the depreciation rate, as well as the residual value, are periodically reviewed
and, where significant changes have occurred compared to the previously adopted
assumptions, the depreciation charge for the current year and subsequent ones is
The periods of amortization are shown in the following table: adjusted.
STATEMENT
Maintenance costs that do not add value to an asset are charged to the income
Asset Type Years
statement in the year in which they are incurred. Maintenance costs that add value
to an asset are recorded with the fixed asset item to which they relate and are
Software 5-10
CONSOLIDATED SUSTAINABILITY
depreciated on the basis of the future remaining useful life of the asset.
Licenses 1-15
Non-competition agreements 5
Leasehold improvements, such as to premises, shops and branches held under
Customer lists 10-15 operating leases, are capitalized and depreciated over the shorter of the term of the
lease and the useful life of the tangible asset installed.
Trademarks and concessions 3-15
Other 5-9
The periods of depreciation are shown in the following table:
REPORT
ON OPERATIONS
Asset Type Years
45.11. GOODWILL
Buildings, constructions and leasehold improvements 5-25
Goodwill is recognized in the financial statements following business combinations
Plant and machinery 5-16
and is initially recorded at cost, which is the excess of the cost of acquisition
Industrial and commercial equipment 4-10
over the Group’s share in the fair values of the assets, liabilities and contingent
liabilities acquired. Motor vehicles 3-9
Computers and office machinery 3-7
Goodwill is classified as an intangible asset. As of the acquisition date, the goodwill
Furniture and fittings 3-10
acquired in a business combination is allocated to each of the acquirer’s cash-
Other tangible fixed assets 4-8
generating units or groups of cash-generating units that are expected to benefit from
AMPLIFON
AT A GLANCE
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45.13. IMPAIRMENT OF INTANGIBLE 45.14. LEASING
FIXED ASSETS, TANGIBLE FIXED ASSETS, When a contract is signed the Group assesses whether a contract is or contains a
lease, namely if the contract conveys the right to use an asset for a period of time in
INVESTMENTS IN ASSOCIATED COMPANIES exchange for consideration.
AND GOODWILL
ACCOUNTING POLICIES APPLICABLE TO THE GROUP
The Group checks the recoverable value of an asset whenever an impairment
AS A LESSEE
indicator exists and, for intangible fixed assets with an indefinite life, other tangible
assets and goodwill, the assessment is carried out yearly. The recoverable amount The Group uses a single model to recognize and measure all leases, with the exception
CONSOLIDATED
is defined as the higher of the asset’s fair value less costs to sell and its value in use. of short-term leases and leases for low value assets. The Group recognizes the lease
FINANCIAL STATEMENTS
liabilities and the right-of-use asset, namely the right to use the lease’s underlying asset.
Fair value is the price that would be received to sell an asset or paid to transfer a
liability in an orderly transaction between market participants at the measurement
date. RIGHT-OF-USE ASSETS
Value in use is determined with reference to the present value of the estimated The Group recognizes the right-of-use assets as of the commencement date of the
future cash flows that are expected to be generated by the continued use of an asset lease (namely the date on which use of the underlying asset is conveyed). The right-
and its disposal at the end of its useful life, discounted using a pre-tax discount rate of-use assets are valued at cost, net of any accumulated depreciation and impairment
that reflects current market assessments of the time value of money and the specific losses, adjusted to reflect any restated lease liabilities. The costs for the right-of-use
STATEMENT
risks associated with the asset. Where the value in use of a specific asset cannot be assets include the lease liabilities recognized, the initial direct costs incurred, and the
determined due to the fact that the asset does not generate independent cash flows, lease payments made as of the commencement date or before the commencement
value in use is estimated with reference to the cash-generating unit to which the date net of any incentives received, as well as the estimate of the restoration costs to
CONSOLIDATED SUSTAINABILITY
asset belongs. be incurred at the end of the lease term.
With regard to goodwill, the impairment test is performed for the smallest cash- The right-of-use assets are amortized on a straight-line basis from the commencement
generating unit that the goodwill relates to and which is used by the Group to date to the end of their useful life consistent with the right granted or, if before, the
evaluate, either directly or indirectly, the return on the investment which includes end of the lease term.
the goodwill itself.
The right-of-use assets are subject to impairment testing. Please refer to section
Impairment losses are recognized in the income statement when the carrying 45.13. Loss of value of non-financial assets.
REPORT
value of an asset is higher than its recoverable value. Except for goodwill, for
ON OPERATIONS
which impairment losses cannot be reversed, when there is an indication that an
impairment loss is no longer justified or may have decreased, the carrying value LEASE LIABILITIES
of the asset is adjusted to its recoverable value. The increased carrying value of
an asset due to an impairment reversal cannot, however, exceed the carrying At the commencement date of the lease, the Group recognizes a lease liability equal
value that the asset would have had (net of the write-down or depreciation) if the to the payments that must be made in the future under the lease. The payments
impairment had not been recognized in previous years. The reversal is immediately owed include fixed lease payments less any lease incentives, variable lease payments
recognized in the income statement. linked to an index or a rate, and the guaranteed residual amount due. The lease
AMPLIFON
AT A GLANCE
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payments also include the exercise price of a purchase price if it is reasonably certain SUBLEASE
that the option will be exercised by the Group and any penalties for terminating the
lease contemplated in the lease if the duration of the lease takes into account the The Group, as an intermediate lessor in a subleasing contract, classifies a sublease as
exercise by the Group of the option to terminate the lease itself. a finance or operating lease as follows:
Variable lease payments that are not linked to an index or a rate are recognized
as a cost in the period in which the event or the condition triggering the payment a) If the head lease is accounted for as a short-term lease, for which the Group has
occurred. made use of the practical expedient, the sublease is classified as an operating lease;
b) otherwise, the sublease is classified by reference to the right-of-use asset arising
When calculating the present value of payments owed, the Group uses the marginal from the head lease, rather than by reference to the underlying asset (for example,
borrowing rate at the commencement date if the implied borrowing rate is not easily property unit, leased plants or machinery).
determined. After the commencement date the amount of the lease liabilities will be
increased in order to reflect interest owed and decreased to reflect payments made. More in detail, if the sub-lease is classified as an operating lease, the head lessor
CONSOLIDATED
The book value of the lease liabilities will also be restated if any changes are made to continues to recognize the lease liabilities and the right-of-use assets in the head
FINANCIAL STATEMENTS
the lease terms or payment terms; it will also be restated if the value of the purchase lease like any other lease.
option on the underlying asset is changed or if any changes in the index or rate used If the net book value of the right-of-use asset in the head lease exceeds the income
to determine future payments occur. expected from the sub-lease, this might indicate that there has been a loss in the
value of the right-to-use asset in the head lease. The loss in value of a right-of-use
asset is measured in accordance with IAS 36.
SHORT-TERM LEASES AND LOW VALUE ASSETS
If the sub-lease is classified as a finance lease, the head lessor eliminates the right-
The Group applies the exemption relative to leases for low value assets like, for of-use asset from the head lease as of the commencement date of the sub-lease and
example PCs, printers, electronic equipment and short-term leases, namely leases continues to recognize the original lease liability as per the lessee’s accounting model.
STATEMENT
with a term of less than 12 months without purchase options, with the exception of
the assets classed as “stores”. The rent payable under short-term leases and leases
for low value assets are recognized as costs on a straight-line basis over the lease 45.15. FINANCIAL ASSETS AND LIABILITIES
CONSOLIDATED SUSTAINABILITY
term.
45.15.1 FINANCIAL ASSETS (EXCLUDING DERIVATIVES)
THE GROUP AS LESSOR
The Group’s financial assets are classified based on the business model used to
Leases which leave all the risks and benefits associated with ownership of the asset manage them and the nature of the relative cash flows.
are classified as operating leases. Lease income stemming for the operating lease
must be recognized on a straight-line basis over the lease term and recognized as a) Financial assets valued at amortized cost
REPORT
revenue in the income statement. The initial negotiation costs are added to the
ON OPERATIONS
book value of the leased asset and are recognized on a straight-line basis over the Financial assets that meet the following requirements are classified in this category:
lease term. Unplanned leases are recognized as revenue in the period in which
they mature. i) assets held as part of a business model where the objective of the entity’s business
model is collecting contractual cash flows; and
ii) the cash flows contemplated under the contract refer solely to payments of the
principal and interest on the amount of the principal to be repaid.
AMPLIFON
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These are mainly trade receivables, loans and other receivables. b) Financial assets at fair value recognized through the comprehensive income
statement (“FVOCI”)
The trade receivables without a significant financing component are recognized at
the price of the relative transaction (determined in accordance with IFRS 15 Revenue Financial assets that meet the following requirements are classified in this category:
from contracts with customers). assets held as part of a business model where the objective of the entity’s business
model is collecting contractual cash flows and selling the assets and the cash flows
The other receivables and loans are recognized in the financial statements at fair contemplated under the contract refer solely to payments of principal and interest
value plus any ancillary costs attributable directly to the transactions that generated on the amount of principal to be repaid.
them.
These include trade receivables that the Group sometimes used in factoring without
After initial recognition, the effective interest rate applied to financial assets measured recourse transactions.
at amortized cost, with the exception of receivables without a significant financing
CONSOLIDATED
component, is used to determine interest income which is recognized in profit or These assets are initially recognized in the financial statements at their fair value plus
FINANCIAL STATEMENTS
loss. The effects of this measure are recognized among the financial components of any ancillary costs directly attributable to the transactions generating them. After
income. initial recognition, the measurement is updated and any changes in fair value are
recognized in the comprehensive income statement.
With reference to the impairment model, the Group evaluates the receivables by The impairment model used is described in a) above.
adopting an expected loss logic.
c) Financial assets at fair value recognized through the consolidated income
The Group used a simplified approach to measure trade receivables which does not statement (“FVPL”)
call for periodic adjustments of the credit risk nor of the expected credit loss (“ECL”)
calculated over the life of the receivable (“lifetime ECL”). Financial assets which are not classified in the other categories (i.e. residual category).
STATEMENT
These are mainly derivatives.
More in detail, the policy implemented by the Group calls for the stratification of
trade receivables broken down into similar risk categories. Different percentages Assets belonging to this category are initially recognized at fair value.
CONSOLIDATED SUSTAINABILITY
of impairment are applied to these categories based on the expected level of
recoverability which refer to historical percentages and any forward-looking elements The ancillary costs incurred when the asset is recognized are immediately recognized
that could affect recoverability. The trade receivables are written off entirely if there in the consolidated income statement. After initial recognition, the FVPL are measured
is not a reasonable expectation of recoverability (i.e. past due above a certain level, at fair value.
bankruptcy and/or legal proceedings).
The gains and losses stemming from changes in fair value are recognized in the
The Group uses a general approach for the measurement of the long-term financial consolidated income statement for the reporting period under “Gains (losses) from
receivables relating to the loans granted by American subsidiaries to franchisees and assets measured at fair value”.
REPORT
members of the Elite network in order support investment and development in the
ON OPERATIONS
United States which requires the checking of any increase in the credit risk at the end The purchases and disposals of financial assets are accounted for on the settlement date.
of each reporting period.
Financial assets are derecognized from the financial statements when the related
Impairment recognized pursuant to IFRS 9 is presented in the income statement, net contractual rights expire, or when the Group transfers all the risks and rewards of
of any positive effects stemming from releases or reversals, as operating costs. ownership associated with the financial asset.
AMPLIFON
AT A GLANCE
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45.15.2. FINANCIAL LIABILITIES (EXCLUDING DERIVATIVES) 45.15.3. DERIVATIVE FINANCIAL INSTRUMENTS
Financial liabilities include financial payables, lease obligations and trade payables. The Group enters into derivative financial instruments for the purpose of neutralizing
Amounts Financial liabilities include financial payables, lease obligations and trade the financial risks it is exposed to and which it decides to hedge in accordance with its
payables. Amounts payable to banks and other lenders are initially recognized at fair value adopted strategy (see note 42).
less any directly attributable transaction costs and subsequently valued at amortized
cost based on the effective interest rate. If there is a change in the forecast cash flow the The documentation which formalizes the hedging relationship for the purpose of the
value of the liabilities is recalculated in order to reflect this change based on the present application of hedge accounting includes the identification of:
value of the new future cash flows and the internal rate of return initially determined.
• the hedging instrument;
Whenever legal rights to compensation arise, the Group decides whether or not to • the hedged item or transaction;
show cash and cash equivalents net of bank overdrafts. • the nature of the risk;
CONSOLIDATED
• the methods that the company intends to adopt to assess the effectiveness of the
FINANCIAL STATEMENTS
Trade payables are obligations to pay for goods and services acquired from suppliers hedge in offsetting the exposure to changes in the fair value of the hedged item or
as part of general business operations. The amounts owed suppliers are classified as the cash flows associated with the risk that is hedged against.
current liabilities if the payment will be made within a year of the relative reporting
period. Conversely, these payables are classified as non-current liabilities. On initial recognition these instruments are measured at fair value. On subsequent
reporting dates the fair value of derivatives must be re-measured and:
The trade and other payables are initially measured at fair value and subsequently
using the amortized cost method. i) if these instruments fail to qualify for hedge accounting, any changes in fair value
When a financial liability is hedged against interest rate risk in a fair value hedge, any that occur after initial recognition are taken to profit and loss;
changes in fair value due to the hedged risk are not included in the amortized cost ii) if these instruments qualify as fair value hedges, from that date any changes in
STATEMENT
calculation. These changes are amortized starting from the moment fair value hedge the fair value of the derivative are taken to profit and loss; at the same time,
accounting is discontinued. any fair value changes due to the hedged risk are recorded as an adjustment
to the book value of the hedged item and the same amount is recorded in the
CONSOLIDATED SUSTAINABILITY
Payables relating to the purchase consideration of tax credits arising from Superbonus income statement; any ineffectiveness of the hedge is recognized in profit and
discounts are recognised when the tax credits are made available in the tax account loss in an item separate from that in which changes in the fair value of the hedging
and are measured at amortised cost. instrument and the hedged item are recognized;
iii) if these instruments qualify as cash flow hedges, starting from that date, any
With regard to lease liabilities, please refer to section 45.14. Leasing. changes in the fair value of the derivative are recognized in net equity, but only
to the extent of the effective amount of the hedge, with the amount of any
Financial liabilities are derecognized when the underlying obligation is extinguished, hedge ineffectiveness being recognized in the income statement; changes in the
cancelled or fulfilled. fair value of the derivative that are recognized in net equity are subsequently
REPORT
transferred to the income statement in the period in which the transaction that
ON OPERATIONS
Contractual amendments relating to financial liabilities are assessed from a is hedged against affects the income statement; when the hedged item is the
qualitative and quantitative point of view (using the 10% test) to determine whether purchase of a non-financial asset, changes to the fair value of the derivative taken
they are of a substantial nature and therefore require a derecognition of the original to equity are reclassified and adjusted according to the purchase cost of the asset
debt In the event of non-substantial amendments, the Group recognizes the impact which is the hedged item (referred to as basis adjustment);
of those changes in the income statement. iv) if these instruments qualify as hedges of net investment of a foreign operation,
starting from that date any changes in the fair value of the derivative are adjusted
In the case of put and call granted to minority shareholders and which guarantee as part of the “translation difference”, to the extent of the effective amount of the
them the settlement in cash in exchange for available liquidity or other financial hedge and the ineffective portion is charged to the income statement;
assets, the Group, in accordance with IAS 32, records a financial liability equal to v) hedging is carried out by the designated instrument, considered as a whole. In
the best estimate of the exercise price of the option. This liability is subsequently the case of options or forward contracts, however, only part of the derivative
AMPLIFON
AT A GLANCE
remeasured at each closing date. Based on the Group’s accounting policy any change instrument is designated as the hedging instrument; the remainder is recognized
in the value of the liability is recognized in net equity. in the income statement. More specifically, in the case of options, only the
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changes in fair value due to changes in the intrinsic value are designated as a
hedging instrument; conversely, fair value changes of options due to changes in 45.17. CASH AND CASH EQUIVALENTS
the time value are recognized in the income statement and are not considered in
the assessment of the hedge effectiveness. In the case of forward contracts, only AND FINANCIAL ASSETS
changes in fair value due to changes in the spot rate are designated as a hedging
instrument; conversely fair value changes due to changes in the forward points The item cash and cash equivalents comprise liquid funds and financial investments
are recognized in the income statement and are not considered in the assessment with a maturity, at the acquisition date, of less than three months and for which there
of the hedge effectiveness. is an insignificant risk of a change in value. These financial assets are recorded at
their nominal value.
If the hedge becomes ineffective or the Group changes its hedging strategies,
hedge accounting is discontinued. In particular, hedge accounting is discontinued
prospectively when the hedge becomes ineffective or when there is a change in the 45.18. PROVISIONS FOR RISKS AND CHARGES
CONSOLIDATED
hedging strategies.
FINANCIAL STATEMENTS
Provisions for risks and charges relate to costs and charges of a specific nature which
If, in a fair value hedge, the hedged item is a financial instrument measured using are certain or probable and whose amount or timing is uncertain at the reporting date.
the effective interest rate method, the adjustments made to the book value of the
hedged item are amortized starting from the date when fair value hedge accounting Provisions are recognized if the following conditions apply: (i) the Group has a present
is discontinued and the hedged item is no longer adjusted for fair value changes obligation (legal or constructive) that has arisen as a result of a past event; (ii) it is
attributable to the hedged risk. probable that the fulfilment of the obligation will require the use of resources which
produce economic benefits; (iii) the amount can be estimated reliably.
Financial instruments hedging exchange rate risk due to forecasted transactions and
firm commitments are represented on the statement of financial position according The amount recognized as a provision in the financial statements represents the best
STATEMENT
to the cash-flow hedge accounting model. estimate of the expenditure required by the company to settle the obligation at the
reporting date or to transfer it to a third party.
Derivatives are recognized as assets if their fair value is positive and as liabilities
CONSOLIDATED SUSTAINABILITY
if their fair value is negative. These balances are shown under current assets or When the financial effect of time is significant and the settlement dates of the
liabilities if related to derivatives which do not qualify for hedge accounting criteria, obligations can be reliably estimated, the provision is discounted; when the provision
conversely, they are classified according to the hedged item. is discounted, the increase in the provision due to the passage of time is recognised
in the income statement as a finance cost.
In particular, if the hedged item is classified as a current asset or liability, the positive
or negative fair value of the hedging instrument is included under current assets Specifically:
or liabilities; if the hedged item is classified as a non-current asset or liability, the
positive or negative fair value of the hedging instrument is included under non- • the agents’ leaving indemnity includes the estimate of amounts due to agents,
REPORT
current assets or liabilities. calculated using actuarial methods and having regard to the probability that such
ON OPERATIONS
amounts will be paid, as well as the expectations as to the time of payment;
• the warranty and repair provision includes the estimate of costs for warranty
45.16. INVENTORIES services to be provided on products sold, calculated on the basis of historical/
statistical data and the warranty period;
Inventories are valued at the lower of purchase or production cost and their net • the provision for risks arising from legal disputes includes the estimate of charges
realizable value, represented by their open market value. Inventories are valued relating to legal disputes with employees or agents or associated with the provision
using the weighted average cost method. of services.
• The dismantling and restoration provision includes the estimate of the costs to be
incurred to restore the leased premises, at the end of the lease term, to the condition
required by the lease agreement.
AMPLIFON
AT A GLANCE
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In case of free stock allotment (i.e. “stock grant”), the corresponding increase in net
45.19. EMPLOYEES’ BENEFITS equity is recognized at the end of the vesting period.
Which due to their characteristics can be classified as either defined-contribution or
defined-benefit plans. 45.21. REVENUES
Under a defined-contribution plan the company’s obligation is limited to the
payment of the contributions agreed with the employees and it is determined REVENUES FROM CONTRACTS WITH CLIENTS
on the basis of the contributions due at the end of the period, as reduced by any
amounts already paid. The revenues from contracts with customers are recognized in accordance with
IFRS 15.
Under defined-benefit plans the liability recorded in the books is equal to: (a) the
CONSOLIDATED
present value of the defined-benefit obligation at the reporting date; (b) plus any Based on the five-step model introduced in IFRS 15, the Group records revenue
FINANCIAL STATEMENTS
actuarial gains (minus any actuarial losses); (c) less any past service costs that have after having identified the contracts with its customer and the relative performance
not yet been recorded; (d) less the fair value at the reporting date of plan assets (if obligations (transfer of control of goods and/or services), determined the
any) out of which the obligations are to be settled directly. consideration to which it is entitled upon satisfaction of each of the obligations, as
well as the way these obligations will be satisfied (at a point in time or over time).
Under defined-benefit plans, the cost charged to the income statement is equal to
the algebraic sum of the following elements: (a) current service cost; (b) the financial The Group will recognize revenue once the criteria for the identification of the
charges arising from the increase in liability due to the passage of time; (c) the contract with the customer are satisfied, the parties are involved in fulfilling the
expected return on plan assets; (d) past service cost; (e) the effect of any curtailments respective obligations and it is probable that the Group will receive the consideration
or settlements under the plan. to which it is entitled in exchange for the goods and services transferred to the
STATEMENT
customer.
Actuarial gains and losses are recognized in other comprehensive income.
The main performance obligations identified by the Amplifon Group involve: the
CONSOLIDATED SUSTAINABILITY
Net financial charges on defined-benefit plans are recognized in profit or loss under hearing aid and fitting, which represent a single inseparable performance obligation,
financial income and charges. after sales care, extended warranties which are above and beyond normal supplier
warranties, the material rights (discounts on future purchases and loyalty points) and
accessories (batteries, cleaning kits) provided to the customer.
45.20. STOCK GRANT
The goods and services may be sold separately or bundled.
The Group grants the right to participate in share capital plans (stock grants) to
certain top executives and other beneficiaries who hold key positions within the The transaction price, which represents the amount the entity expects to receive
REPORT
Group. Stock grants are equity settled, and the beneficiary receives a free allotment from the customer for the goods and services provided, is allocated based on the
ON OPERATIONS
of shares in Amplifon S.p.A. at the end of the vesting period. stand-alone selling prices of the relative performance obligations.
The relative fair value is recognized in the income statement under personnel The stand-alone selling price is determined based on observable prices when
expenses over the period from the date they are granted to the vesting date and available, while for goods and services not sold separately (for example after sales
a corresponding amount is recorded in a net equity reserve. The fair value of stock services) and when observable market prices are not available the cost plus a margin
grants is determined at the date they are granted, taking account of the market method is used.
conditions at that date.
Any commercial discounts are allocated to the different performance obligations that
At each reporting date, the Group reviews the assumptions about the number of make up the bundle sold to the customer, with the exception of after sales services in
rights which are expected to be exercised and records the effect of any change in proportion to the weight of the relative stand-alone selling price.
AMPLIFON
AT A GLANCE
estimate in the income statement adjusting the corresponding net equity reserve.
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Revenues are recognized when control of the goods and services has been transferred
to the customer and performance obligations have been satisfied. This can happen 45.23. CURRENT AND DEFERRED TAXES
at a point in time or over time.
Current income tax payables and receivables are recorded at the amount that is
Revenues realized over time, represented typically by after sales services, extended expected to be paid to/received from the tax authorities at the rates enacted or
warranties, and accessories supplied over time, are recognized based on the level to substantially enacted, and the laws in force at the reporting date.
which the different contractual performance obligations have been satisfied. More in
detail, transfer over time is measured based on the input method, namely taking into Deferred tax assets and liabilities are recognized on temporary differences between
account the work done (inputs) by the Group to fulfill each performance obligation. the value of assets and liabilities in the financial statements and the corresponding
The up-front fee paid by franchisees is considered a revenue stream generated over tax bases.
time and is recognized over the life of the franchising agreement.
Deferred income taxes are not recognized: (i) when they derive from the initial
CONSOLIDATED
Revenues realized at a point in time refer to the transfer of goods and services that recognition of goodwill or of an asset or liability in a transaction other than a business
FINANCIAL STATEMENTS
the customer receives and consumes at the same time. combination and which, at the time of the transaction, does not affect either the
These are generally attributable to the sale of hearing aids and relative fitting, accounting profit or the taxable profit /loss; (ii) when they relate to temporary
accessories and a few services that are sold separately. In these situations, revenue differences related to investments in subsidiaries and joint ventures, where the
is recorded when control of the good of service is transferred to the customer. reversal of temporary differences may be controlled and it is probable that it will not
occur in the foreseeable future.
The performance obligation to transfer control of the goods and services over time is
recognized under “Contractual liabilities”. Deferred tax assets, including those arising from unused tax losses and tax credits,
The Group incurs costs to acquire and fulfill contracts over time. These costs, which are recorded only to the extent their recovery is highly probable.
typically include commissions and bonuses paid to employees and agents for each
STATEMENT
sale made that will be recovered through the revenues generated by the contract, Deferred tax assets are not discounted to present value and are calculated using
are capitalized as contract costs and amortized based on the progress made in the tax rates that are expected to apply when the taxes are paid or settled in the
transferring the goods and services to the customer over time. respective countries where the Group operates.
CONSOLIDATED SUSTAINABILITY
The contract costs are recognized as assets in a specific line of the financial statement
(Short-term and long-term deferred assets arising from contract costs). Deferred tax assets and liabilities are debited or credited directly to net equity if they
relate to elements which are recognized directly in net equity. Deferred tax assets
and liabilities are recorded respectively under non-current assets and liabilities and
PUBLIC CONTRIBUTIONS are offset only when a legally enforceable right to offset current tax assets against
current tax liabilities exists and this will result in a lower tax charge. Moreover, when
Public contributions received are presented as a reduction of the reference cost there is a legally enforceable right of set-off, deferred tax assets and deferred tax
REPORT
item or are shown among other revenues/income when not directly attributable to a liabilities are offset only if at the time of their reversal they will not generate any
ON OPERATIONS
specific cost item, taking into account the nature of the contribution itself. current tax asset or liability.
When an asset is revalued for tax purposes and the revaluation does not relate to an
45.22. DIVIDENDS accounting revaluation of an earlier period, or to one that is expected to be carried
out in a future period, deferred tax assets are recognized in the income statement on
The dividends are recognized as profit (loss) for the year only when: the temporary difference arising as a result of the revaluation.
a) the entity’s right to receive a dividend arises; The current and deferred tax assets and liabilities must be recognized and measured
b) it’s likely that the economic benefits stemming from the dividend will flow to the in accordance with IAS 12 namely based on the taxable income (losses), the amounts
entity; and for tax purposes, unused tax losses, unused tax credits, and tax rates determined
AMPLIFON
AT A GLANCE
c) the amount of the dividend can be reliably measured. based on IFRIC 23.
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In the presence of uncertainties in the application of tax legislation, in accordance Purchases and disposals of treasury shares, as well as any gains or losses on
with IFRS 23 interpretation, the Group: purchase/disposal, are recognized in the financial statements as changes in net
equity. Dividends distributed to the shareholders are recorded as a reduction in net
i) in cases where it deems probable that the tax authority will accept the uncertain equity and as a liability of the period when the dividend payment is approved by the
tax treatment, it determines the income taxes (current and/or deferred) to be Shareholders’ Meeting.
recognized in the financial statements according to the tax treatment applied or
which it plans to apply at the time of tax declaration;
ii) in cases where it deems unlikely that the tax authority will accept the uncertain 45.26. EARNINGS (LOSS) PER SHARE
tax treatment, it reflects such uncertainty in the determination of income taxes
(current and/or deferred) to be recognized in the financial statements; Earnings per share is determined by comparing the Group’s net profit to the
iii) the uncertain tax asset/liability are to be represented in the items that include the weighted-average number of shares outstanding during the accounting period.
assets and liabilities for income taxes and not in other balance sheet items. For the calculation of diluted earnings per share, the weighted average number of
CONSOLIDATED
shares outstanding is adjusted assuming the conversion of all potential shares with
FINANCIAL STATEMENTS
The Group has applied the temporary exception provided by the amendment to IAS a dilutive effect.
12, issued by the International Accounting Standards Board (“IASB”) on 23 May 2023,
concerning the recognition and related disclosures in the consolidated financial
statements of deferred tax assets and liabilities arising from the application of the 45.27. ACCOUNTING STANDARDS
Global Minimum Tax, as set out in Council Directive (EU) 2022/2523 of 14 December
2022 (the “Directive”), within the framework of the Global Anti-Base Erosion Model FOR HYPERINFLATIONARY COUNTRIES
Rules (“Pillar Two”).
The Group companies operating in hyperinflationary countries (Argentina) restate
non-monetary assets and liabilities found in their original financial statements in
STATEMENT
45.24. VALUE ADDED TAX order to eliminate any distortions due to the currency’s loss of purchasing power.
The inflation rate used in this instance corresponds with the consumer price index.
Revenues, costs and assets are recognized net of valued added tax (VAT), except The companies operating in countries in which the cumulative three-year rate of
CONSOLIDATED SUSTAINABILITY
where VAT applied to the purchase of goods or services is non-deductible, in which inflation is close to or exceeds 100% use the hyperinflationary accounting measures
case it is recognized as part of the purchase cost of the asset or as part of the expense and cease to do so when the cumulative three-year rate of inflation falls below 100%.
recorded in the income statement.
The net amount of indirect tax on sales which may be recovered from/paid to the The gains or losses on the net monetary position are recorded in the income statement.
Tax Authorities is included in the financial statements under other receivables or
payables, depending on whether it is a debit or a credit balance. The financial statements drafted in currencies other than the euro by Group
companies operating in hyperinflationary countries are converted into euros based
on the exchange rate at the end of the reporting period both for balance sheet items
REPORT
45.25. SHARE CAPITAL, TREASURY SHARES, and for economic ones.
ON OPERATIONS
DIVIDEND DISTRIBUTION AND OTHER NET
EQUITY ITEMS
Ordinary shares issued by the parent company Amplifon S.p.A. are classified as part
of net equity. Any costs incurred to issue new shares, are classified as a reduction of
net equity.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
45.28. NON-CURRENT ASSETS HELD FOR SALE
AND DISCONTINUED OPERATIONS
The company classifies a non-current asset (or a disposal group) as held for sale if
its carrying amount will be recovered mainly through a sale transaction rather than
through continuing use.
Non-current assets and disposal groups classified as held for sale are measured
at the lower of their carrying amount and fair value less costs to sell. Selling costs
are the incremental costs directly attributable to the disposal of an asset (disposal
CONSOLIDATED
group), excluding financial expenses and income tax expenses.
FINANCIAL STATEMENTS
The criteria for classifying assets held for sale are considered to be met only when
the sale is highly probable and the asset or disposal group is available for immediate
sale in its present condition.
The actions required to complete the disposal program should demonstrate that it
is unlikely that the program will be significantly modified or canceled. Management
must be committed to the plan to sell the asset and the disposal should be expected
to be completed within one year of the date of classification.
STATEMENT
The entity does not classify as held for sale a non-current asset (or disposal group)
that is intended to be discontinued.
CONSOLIDATED SUSTAINABILITY
However, if the disposal group to be abandoned represents a component of an entity
that has been discontinued or classified as held for sale, and:
a) represents a major independent line of business or geographical area of
operations;
a) it is part of a single coordinated plan to dispose of a significant self-contained
business or geographical area of operations, or
a) it is a subsidiary acquired exclusively with a view to resale;
REPORT
ON OPERATIONS
the entity shall present the results and cash flows of the disposal group in the
financial statements as discontinued operations. Non-current assets (or disposal
groups) to be abandoned include non-current assets (or disposal groups) to be used
until the end of their useful life and non-current assets (or disposal groups) intended
to be retired from use rather than sold.
Property, plant, and equipment and intangible assets are not amortized once
classified as held for sale. Discontinued operations are presented as a single amount
as profit or loss after tax from discontinued operations in the income statement.
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
46. SUBSEQUENT EVENTS
On 2 March 2026, Amplifon S.p.A. completed the disposal of its UK business to Hidden Hearing (Demant Group), a well-established player in the British market. In connection
with the above disposal transaction, as at 31 December 2025 the assets and liabilities relating to Amplifon United Kingdom Limited and its subsidiaries, subject to the
disposal agreement, were reclassified to “Assets held for sale” and “Liabilities held for sale”. The UK activities, which include a network of approximately 100 direct clinics
across England and Wales and a workforce of around 260 employees, generated annual revenues of 33 million euros in 2025 and had a dilutive impact on the Group’s EBITDA
margin. This divesture stems from a comprehensive review of Amplifon’s business segments under the “Fit4Growth” performance enhancement program.
The disposal will result, in the first quarter of 2026, in the recognition in the income statement of non-recurring and non-cash charges of approximately €18 million, arising
from the reclassification to profit or loss of the cumulative negative foreign exchange differences previously recognised in equity, in accordance with the applicable IFRS
requirements upon realisation of the foreign currency translation reserve following disposal of a foreign operation. Net of these accounting effects, the disposal is expected
CONSOLIDATED
to contribute positively to the Group’s profitability.
FINANCIAL STATEMENTS
In February 2026, Amplifon Nederland B.V. entered into an agreement for the disposal of its interest in the Dutch joint venture Comfoor B.V., accounted for in the consolidated
financial statements using the equity method. In view of the completion of the transaction, as at 31 December 2025 the carrying amount of the investment was reclassified
to “Assets held for sale”, in accordance with the applicable IFRS requirements for the classification of assets held for disposal.
As from 2026, a contract with an insurance company in the US managed care segment expired. The agreement, whose contribution to the Group’s total annual revenues
was marginal (approximately 1%), had profitability prospects that were not aligned with Amplifon’s objectives, in a context of lower growth and reduced attractiveness of
the insurance segment in the United States. The Company’s objective in this segment is to undertake a strategic review of its business, including through a more diversified
customer base.
STATEMENT
th
Milan, March 4 , 2026
CONSOLIDATED SUSTAINABILITY
CEO
Enrico Vita
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
325

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ANNUAL REPORT 2025
ANNEX I
CONSOLIDATION AREA
As required by articles 38 and 39 of Law 127/91 and article § 126 of Consob’s resolution 11971 dated 14 May 1999, as amended by resolution 12475 dated 6 April 2000, the
following is the list of companies included in the consolidation area of Amplifon S.p.A. at 31 December 2025.
CONSOLIDATED
PARENT COMPANY:
FINANCIAL STATEMENTS
Company name Head office Currency Share capital
Amplifon S.p.A. Milan (Italy) EUR 4,527,772
SUBSIDIARIES CONSOLIDATED USING THE LINE-BY-LINE METHOD:
% held as at
Company name Head office Direct/Indirect ownership Currency Share Capital
12/31/2025
Amplifon Rete Milan (Italy) I EUR 36,750 2.60%
STATEMENT
Amplifon Italia S.p.A. Milan (Italy) D EUR 100,000 100.00%
C.I.S.A.S. S.r.l. Naples (Italy) I EUR 10,000 100.00%
CONSOLIDATED SUSTAINABILITY
SCI Eliot Leslie (*) Lyon (France) I EUR - 100.00%
Amplifon France SAS Paris (France) D EUR 173,550,898 100.00%
NADOV AUDITION Juvisy (France) I EUR 5,000 100.00%
PASTEL AUDIOLOGIE VilleFranche-de-Lauragais (France) I EUR 818,000 100.00%
PASTEL AUDITION Castanet-Tolosan (France) I EUR 10,000 100.00%
Acoustiques des Halles Bayonne (France) I EUR 80,000 100.00%
REPORT
Audioconseil Redon (France) I EUR 102,800 100.00%
ON OPERATIONS
Audition Oscar Thuaire Mont-de-Marsan (France) I EUR 5,000 100.00%
Clarté Audition Sanguinet Sanguinet (France) I EUR 1,000 100.00%
Clarté Audition Nord Landes Biscarrosse (France) I EUR 1,000 100.00%
LCA Bagnols sur Cèze Bagnols-Sur-Ceze (France) I EUR 1,524 100.00%
Amplifon Iberica SA Barcelona (Spain) D EUR 26,578,809 100.00%
Microson (MIC) Barcelona (Spain) D EUR 61,752 100.00%
Amplifon LATAM Holding S.L. Barcelona (Spain) I EUR 3,000 100.00%
Audifonos factory, S.L. Malaga (Spain) I EUR 3,000 100.00%
AMPLIFON
AT A GLANCE
Audifonos Sevillaudio, S.L. Malaga (Spain) I EUR 10,000 100.00%
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ANNUAL REPORT 2025
% held as at
Company name Head office Direct/Indirect ownership Currency Share Capital
12/31/2025
Audio Diagnostics, S.L. Malaga (Spain) I EUR 30,000 100.00%
Audio Elite sur, S.L. Malaga (Spain) I EUR 20,000 100.00%
Audiolmenes, S.L. Malaga (Spain) I EUR 3,000 100.00%
Corbaudio Centros Auditivos, S.L. Cordoba (Spain) I EUR 3,000 100.00%
Talayoaudio, S.L.U. Marbella (Spain) I EUR 3,000 100.00%
Tecnoaudifonos, S.L.U. (*) Malaga (Spain) I EUR 6,000 100.00%
Audio Nevada, S.L. Malaga (Spain) I EUR 10,000 100.00%
Audioliva, S.L. Jaen (Spain) I EUR 3,000 100.00%
CONSOLIDATED
Centro Audio Granada, S.L. Granada (Spain) I EUR 36,000 100.00%
FINANCIAL STATEMENTS
Futurooigo, S.L. Malaga (Spain) I EUR 3,000 100.00%
Centro Auditivo Sent, S.L. Granada (Spain) I EUR 3,000 100.00%
Esteponaudio, S.L. Estepona (Spain) I EUR 3,000 100.00%
Recimetal Cordoba, S.L. (*) Marbella (Spain) I EUR 23,095 100.00%
Soluciones Auditivas de la Subbetica, S.L. Rute (Spain) I EUR 3,000 100.00%
Soluciones Auditivas y Visuales Gonzales, S.L. Malaga (Spain) I EUR 29,000 100.00%
Soluciones Profesionales de Audiologia, S.L. Malaga (Spain) I EUR 23,408 100.00%
STATEMENT
Sonic Technology España, S.L. Fuengirola (Spain) I EUR 9,015 100.00%
Sontec Centros Auditivos, S.L. Mijas (Spain) I EUR 3,000 100.00%
CONSOLIDATED SUSTAINABILITY
Amplifon Portugal SA Lisboa (Portugal) I EUR 15,520,187 100.00%
Amplifon Magyarország Kft Budapest (Hungary) D HUF 723,500,000 100.00%
Amplibus Magyarország Kft Budaörs (Hungary) I HUF 3,000,000 100.00%
Amplifon AG Baar (Switzerland) D CHF 1,000,000 100.00%
Amplifon Nederland BV Doesburg (Netherlands) D EUR 74,212,052 100.00%
Auditech BV Utrecht (Netherlands) I EUR 22,500 100.00%
REPORT
Electro Medical Instruments BV Utrecht (Netherlands) I EUR 16,650 100.00%
ON OPERATIONS
Beter Horen BV Utrecht (Netherlands) I EUR 18,000 100.00%
Amplifon Customer Care Service BV (*) Elst (Netherlands) I EUR 18,000 100.00%
Amplifon Belgium NV Bruxelles (Belgium) D EUR 495,800 100.00%
Amplifon RE SA Luxembourg (Luxembourg) D EUR 7,500,000 100.00%
Amplifon Deutschland GmbH Hamburg (Germany) D EUR 6,026,000 100.00%
Focus Hören AG Willroth (Germany) I EUR 485,555 100.00%
focus hören Deutschland GmbH Willroth (Germany) I EUR 25,000 100.00%
Amplifon Poland Sp.z.o.o. Lodz (Poland) D PLN 3,349,220 100.00%
AMPLIFON
AT A GLANCE
Amplifon Aparaty Sluchowe Sp. z o.o. Poznań (Poland) I PLN 8,050,000 100.00%
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ANNUAL REPORT 2025
% held as at
Company name Head office Direct/Indirect ownership Currency Share Capital
12/31/2025
Amplifon UK Ltd Manchester (United Kindgdom) D GBP 130,951,168 100.00%
Amplifon Ltd Manchester (United Kindgdom) I GBP 1,800,000 100.00%
Ultra Finance Ltd (*) Manchester (United Kingdom) I GBP 75 100.00%
Medtechnica Ortophone Ltd Tel Aviv (Isarel) D ILS 1,100 100.00%
Amplifon Hearing Middle East Cairo (Egypt) D EGP 3,000,000 51.00%
Miracle Ear Inc. St. Paul (United States) I USD 5 100.00%
Amplifon Hearing Health Care, Corp. St. Paul (United States) I USD 10 100.00%
Ampifon IPA LLC (*) New York (United States) I USD - 100.00%
CONSOLIDATED
Amplifon USA Inc. Dover (United States) D USD 52,500,010 100.00%
FINANCIAL STATEMENTS
METX Waco (United States) I USD - 100.00%
MEFL Waco (United States) I USD - 100.00%
ME Tampa Waco (United States) I USD - 100.00%
MENM Waco (United States) I USD - 100.00%
ME Flagship LLC Wilmington (United States) I USD - 100.00%
ME Pivot Holdings LLC Minneapolis (United States) I USD 2,000,000 100.00%
MEOH LLC Minneapolis (United States) I USD - 100.00%
STATEMENT
Safe in Sound Hearing, LLC (*) Phoenix (United States) I USD - 100.00%
SISH Tucson, LLC (*) Tucson (United States) I USD - 100.00%
CONSOLIDATED SUSTAINABILITY
Miracle Ear Canada Ltd Vancouver (Canada) I CAD 178,701,200 100.00%
Great to Hear Inc. (*) Manitoba (Canada) I CAD - 100.00%
Hometown Hearing Centre Inc (*) Bancroft (Canada) I CAD - 100.00%
Audia Hearing Aid Centre Inc (*) Ontario (Canada) I CAD - 100.00%
Hearing Institute of Ontario (*) Ontario (Canada) I CAD - 100.00%
Pure Audiology (*) Oakville (Canada) I CAD - 100.00%
REPORT
St. Thomas Hearing Clinic (*) St. Thomas (Canada) I CAD - 100.00%
ON OPERATIONS
Sunnybank Enterprises, Inc. (*) Parksville (Canada) I CAD - 100.00%
GAES Chile (CHI) Santiago de Chile (Chile) I CLP 1,901,686,034 100.00%
GAES Servicios Corporativo de Latinoamerica SpA (*) Santiago de Chile (Chile) I CLP 10,000,000 100.00%
Audiosonic Chile S.A. Santiago de Chile (Chile) I CLP - 99.00%
GAES Argentina (ARG) Buenos Aires (Argentina) I ARS 120,542,331 100.00%
GAES Colombia (COL) Bogotà (Colombia) I COP 22,000,000,000 100.00%
GAES Ecuador (ECU) Quito (Ecuador) I USD 430,337 100.00%
GAES Mexico (QMX) Ciudad de México (Mexico) I MXN 276,477,133 100.00%
AMPLIFON
AT A GLANCE
Compania de Audiologia y Sistemas Medicos (CASMED) Aguascalientes (Mexico) I MXN 43,306,212 100.00%
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ANNUAL REPORT 2025
% held as at
Company name Head office Direct/Indirect ownership Currency Share Capital
12/31/2025
GAES Panama (QPA) Panama (Panama) I PAB 510,000 100.00%
Audical S.A.S. Montevideo (Uruguay) D UYU 500,000 100.00%
Centro Auditivo S.A.S. Montevideo (Uruguay) D UYU 500,000 100.00%
Ikako S.A. Montevideo (Uruguay) D UYU 100,000 100.00%
Amplifon Australia Holding Pty Ltd Sydney (Australia) D AUD 392,000,000 100.00%
National Hearing Centres Pty Ltd Sydney (Australia) I AUD 100 100.00%
National Hearing Centres Unit Trust Sydney (Australia) I AUD - 100.00%
Otohub Trust Sydney (Australia) D AUD - 100.00%
CONSOLIDATED
Otohub Australasia Sydney (Australia) D AUD 10 100.00%
FINANCIAL STATEMENTS
Attune Hearing Pty Ltd Brisbane (Australia) D AUD 14,771,093 100.00%
Attune Workplace Hearing Pty Ltd Brisbane (Australia) I AUD 1 100.00%
Ear Deals Pty Ltd Brisbane (Australia) I AUD 300,000 100.00%
Bay Audio Pty Limited Sydney (Australia) D AUD 10,000 100.00%
Amplifon Asia Pacific Pte Limited Singapore (Singapore) I SGD 12,922,050 100.00%
Amplifon NZ Ltd Takapuna (New Zealand) I NZD 130,411,317 100.00%
Bay Audiology Ltd (*) Takapuna (New Zealand) I NZD - 100.00%
STATEMENT
Dilworth Hearing Ltd (*) Auckland (New Zealand) I NZD - 100.00%
Auckland Hearing Limited (*) Auckland (New Zealand) I NZD - 100.00%
CONSOLIDATED SUSTAINABILITY
Hearing Health Limited (*) Auckland (New Zealand) I NZD - 100.00%
Amplifon (India) Pvt Ltd Gurgaon (India) I INR 2,550,000,000 100.00%
Beijing Amplifon Hearing Technology Center Co. Ltd. Běijīng (China) D CNY 2,143,685 100.00%
Tianjin Amplifon Hearing Technology Co. Ltd Tianjin (China) I CNY 3,500,000 100.00%
Shijiazhuang Amplifon Hearing Technology Center Co. Ltd Shijiazhuang (China) I CNY 100,000 100.00%
Amplifon (China) investment Co., Ltd. Shanghai (China) D CNY 664,890,351 100.00%
REPORT
Hangzhou Amplifon Hearing Aid Co. Ltd Hangzhou (China) D CNY 11,000,000 100.00%
ON OPERATIONS
Zhengzhou Yuanjin Hearing Technology Co., Ltd. Zhengzhou (China) I CNY - 100.00%
Wuhan Amplifon Hearing Aid Co., Ltd Wuhan (China) I CNY 48,500,000 100.00%
Shanghai Amplifon Hearing Technology Co. Ltd Shanghai (China) I CNY 50,000,000 100.00%
Nanjing Amplifon Hearing Aid Co. Ltd Nanjing (China) I CNY 37,500,000 100.00%
Shanxi Amplifon Hearing Aid Co., Ltd. Taiyuan (China) I CNY 30,000,000 100.00%
Henan Amplifon Hearing Aid Co., Ltd. Zhengzhou (China) I CNY 1,000,000 100.00%
Fuzhou Tingan medical device co. ltd. Fuzhou (China) I CNY 20,000,000 100.00%
Chongqing Amplifon Hearing Aids Co. Ltd. Chongqing (China) I CNY 10,000,000 100.00%
AMPLIFON
AT A GLANCE
Sichuan Amplifon Hearing Aid Co., Ltd. Chengdu (China) I CNY 24,000,000 100.00%
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ANNUAL REPORT 2025
% held as at
Company name Head office Direct/Indirect ownership Currency Share Capital
12/31/2025
Ningxia Amplifon Hearing Aid Co., Ltd. Yinchuan (China) I CNY 16,000,000 100.00%
Yunnan Amplifon Hearing Aid Co. Ltd. Kunming (China) I CNY 16,000,000 100.00%
Shanxi Amplifon Hearing Aid Co., Ltd. Xi'an (China) I CNY 16,000,000 100.00%
Company name Head office I CNY 18,000,000 100.00%
Anhui Amplifon Hearing Aid business Co., Ltd. Anhui (China) I CNY 30,000,000 100.00%
Anlaisheng (Inner Mongolia) Medical Devices Co., Ltd Hohhot (China) I CNY 47,000,000 100.00%
Amplifon International Trade (Hangzhou) Co., Ltd Hangzhou (China) I CNY 34,000,000 100.00%
(*) Dormant companies.
CONSOLIDATED
FINANCIAL STATEMENTS
Companies valued using the equity method:
% held as at
Company name Head office Direct/Indirect ownership Currency Share Capital
12/31/2025
Comfoor B.V.(*) Utrecht (Netherland) I EUR 18,000 50.00%
Ruti Levinson Institute Ltd (**) Ramat HaSharon (Israel) I ILS 105 20.00%
Afik - Test Diagnosis & Hearing Aids Ltd (**) Jerusalem (Israel) I ILS 100 20.00%
STATEMENT
Lakeside Specialist Centre Ltd (**) Mairangi Bay (New Zealand) I NZD - 50.00%
CONSOLIDATED SUSTAINABILITY
(*) On 12 February 2026 Amplifon Nederland B.V. signed an agreement for the disposal of its interest in the Dutch joint venture Comfoor B.V. Therefore, the carrying amount of the investment in the Consolidated
Financial Statements has been reclassified to “Assets and liabilities held for sale”.
(**) Related companies
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
ANNEX II
INFORMATION PURSUANT TO ARTICLE § 149-DUODECIES
OF CONSOB ISSUERS’ REGULATIONS
The following table, drawn up pursuant to Article 149-duodecies of the Consob Issuers’ Regulations, highlights the fees pertaining to 2025 for auditing services and for those
other than audits provided by the auditing firm itself and by entities belonging to its network.
CONSOLIDATED
FINANCIAL STATEMENTS
Subject that provided
Description Recipient Audit Fees 2025
the service
Independent audit services KPMG S.p.A. Parent Company - Amplifon S.p.A. 306,044
Services other than audits KPMG S.p.A. Parent Company - Amplifon S.p.A. 288,000
Total – Parent Company 594,044
KPMG Network Subsidiaries 1,170,728
Independent audit services
KPMG S.p.A. Subsidiaries 230,736
Services other than audits KPMG Network Subsidiaries 29,400
STATEMENT
Total Subsidiaries 1,430,864
Grand total 2,024,908
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
DECLARATION IN RESPECT OF THE CONSOLIDATED FINANCIAL
STATEMENTS PURSUANT TO ARTICLE 154-BIS
OF LEGISLATIVE DECREE NO. 58/98
We, the undersigned Enrico Vita, Chief Executive Officer, and Gabriele Galli, Executive Responsible for Corporate Accounting Information for Amplifon S.p.A., taking into
account the provisions of article § 154-bis, paragraphs 3 and 4 of Law no. 58/98, certify:
• the adequacy, by reference to the characteristics of the business and
CONSOLIDATED
• the effective application of the administrative and accounting procedures for the preparation of the consolidated financial statements during the course of 2025.
FINANCIAL STATEMENTS
We also certify that the consolidated financial statements at 31 December 2025:
• have been prepared in accordance with the international accounting standards recognized in the European Union under the EC regulation no. 1606/2002 of the European
Parliament and of the Council of 19 July 2002;
• have been prepared in accordance with the European Commission regulation no. 2019/815 and following modifications;
• correspond to the underlying accounting entries and records;
• provides a true and fair view of the performance and financial position of the issuer and of all of the companies included in the consolidation area.
STATEMENT
The report on operations includes a reliable operating and financial review of the Company and all of the companies included in the consolidation area as well as a description
of the main risks and uncertainties to which they are exposed.
CONSOLIDATED SUSTAINABILITY
th
Milan, March 4 , 2026
CEO Executive Responsible for Accounting Information
Enrico Vita Gabriele Galli
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
REPORT ON THE AUDIT OF THE CONSOLIDATED FINANCIAL STATEMENTS
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
334

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ANNUAL REPORT 2025
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
335

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ANNUAL REPORT 2025
CERTIFICATION OF SUSTAINABILITY REPORTING PURSUANT
TO ARTICLE 81-TER, PARAGRAPH 1, OF CONSOB REGULATION
NO. 11971 OF 14 MAY 1999, AS AMENDED
We, the undersigned Enrico Vita, Chief Executive Officer, and Gabriele Galli, Executive Responsible for Corporate Accounting Information for Amplifon S.p.A., certify, taking
into account the provisions of article § 154-bis, paragraphs 3 and 4 of Law no. 58/98 that the consolidated sustainability statement included into the report of operations
has been prepared:
CONSOLIDATED
• In accordance with the reporting standards applied in the Directive 2013/34/EU of the European Parliament and of the Council of 26 June 2013, and the Legislative Decree No.
FINANCIAL STATEMENTS
125 of 6 September 2024;
• In line with the specifications adopted under Article 8, paragraph 4, of Regulation (EU) 2020/852 of the European Parliament and of the Council of 18 June 2020.
th
Milan, March 4 , 2026
CEO Executive Responsible for Accounting Information
Enrico Vita Gabriele Galli
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
REPORT ON THE AUDIT OF THE CONSOLIDATED SUSTAINABILITY STATEMENTS
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
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ANNUAL REPORT 2025
CONSOLIDATED
FINANCIAL STATEMENTS
STATEMENT
CONSOLIDATED SUSTAINABILITY
REPORT
ON OPERATIONS
AMPLIFON
AT A GLANCE
338

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Publication date: March 25, 2026
Editorial project coordination: Amplifon S.p.A.
Project coordination and typesetting
Printed on FSC certified paper

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www.amplifon.com
